---
description: Detaillierte Informationen über Video Call Center zu Benutzerfreundlichkeit, Funktionen, Kosten, Vor- und Nachteilen aus verifizierten Nutzer-Erfahrungen. Lies Ratings & Bewertungen und entdecke ähnliche Tools dank Capterra Schweiz.
image: https://gdm-localsites-assets-gfprod.imgix.net/images/capterra/og_logo-e5a8c001ed0bd1bb922639230fcea71a.png?auto=format%2Cenhance%2Ccompress
title: Video Call Center Kosten, Erfahrungen & Bewertungen - Capterra Schweiz 2026
---

Breadcrumb: [Startseite](/) > [Call-Center Software](/directory/30007/call-center/software) > [Video Call Center](/software/1013368/video-call-center) > [Alternativen zu Video Call Center](https://www.capterra.ch/alternatives/1013368/video-call-center)

# Alternativen für Video Call Center

Canonical: https://www.capterra.ch/alternatives/1013368/video-call-center

> Entdecke die Top-Alternativen zu Video Call Center. Vergleiche Funktionen, Bewertungen und Rezensionen, um die beste Software für deine Anforderungen zu finden.

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## Top-Alternativen

1. **Ringover** — 4.7/5 (859 reviews) — Cloudbasiertes Telefonsystem für kleine und mittlere Unternehmen, Kundenbetreuungs- und Verkaufsteams.
   - [Profil anzeigen](https://www.capterra.ch/software/169627/ringover)
   - [Vergleich mit Video Call Center](https://www.capterra.ch/compare/169627/1013368/ringover/vs/video-call-center)
2. **Convoso** — 4.5/5 (386 reviews) — Erhöhe die Kontakt- und Lead-Konversionsdaten mit der Omnichannel-Kontaktcenter-Software von Convoso drastisch.
   - [Profil anzeigen](https://www.capterra.ch/software/76768/cloud-predictive-dialer)
   - [Vergleich mit Video Call Center](https://www.capterra.ch/compare/76768/1013368/cloud-predictive-dialer/vs/video-call-center)
3. **DialedIn CCaaS** — 4.8/5 (315 reviews) — Funktionsreiche, flexible, gehostete Callcenter-Software (eingehend und ausgehend), die sehr einfach bereitzustellen, zu verwalten und jeden Tag zu verwenden ist.
   - [Profil anzeigen](https://www.capterra.ch/software/29589/callcenternow)
   - [Vergleich mit Video Call Center](https://www.capterra.ch/compare/29589/1013368/callcenternow/vs/video-call-center)
4. **LiveAgent** — 4.7/5 (1754 reviews) — Großartiger Kundenservice beginnt mit einer besseren Helpdesk-Software. Gewinne mehr Kunden durch exzellenten Kundenservice mit LiveAgent.
   - [Profil anzeigen](https://www.capterra.ch/software/102188/liveagent)
   - [Vergleich mit Video Call Center](https://www.capterra.ch/compare/102188/1013368/liveagent/vs/video-call-center)
5. **Readymode** — 4.6/5 (136 reviews) — XenCALL ist eine Callcenter-Automatisierungssoftware mit Predictive Dialing, CRM, Lead-Verteilung und einem Live-Lageplan des Vertriebsteams.
   - [Profil anzeigen](https://www.capterra.ch/software/136728/readymode)
   - [Vergleich mit Video Call Center](https://www.capterra.ch/compare/136728/1013368/readymode/vs/video-call-center)
6. **Nextiva** — 4.6/5 (914 reviews) — Mit Nextiva Chat kannst du den Umsatz steigern, einen schnelleren Service bereitstellen und die Effizienz steigern. Interagiere problemlos mit bestehenden und potenziellen Kund\*innen.
   - [Profil anzeigen](https://www.capterra.ch/software/175788/nextiva)
   - [Vergleich mit Video Call Center](https://www.capterra.ch/compare/175788/1013368/nextiva/vs/video-call-center)
7. **Calabrio ONE** — 4.5/5 (263 reviews) — Calabrio ONE ist eine integrierte Lösung für Workforce Optimization für eine umfassende Kundenengagement-Strategie.
   - [Profil anzeigen](https://www.capterra.ch/software/110588/calabrio-one-suite)
   - [Vergleich mit Video Call Center](https://www.capterra.ch/compare/110588/1013368/calabrio-one-suite/vs/video-call-center)
8. **Zendesk Suite** — 4.4/5 (4072 reviews) — Zendesk ermöglicht Unternehmen, Support zu bieten, mit Selbstbedienung zu skalieren und sich durch proaktives Engagement zu differenzieren.
   - [Profil anzeigen](https://www.capterra.ch/software/164283/zendesk)
   - [Vergleich mit Video Call Center](https://www.capterra.ch/compare/164283/1013368/zendesk/vs/video-call-center)
9. **CallHippo** — 4.4/5 (675 reviews) — CallHippo ist ein einfach zu bedienendes Telefonsystem, das erstklassigen Support bietet. Die Lösung kann sofort eingerichtet werden und bietet erweiterte Berichterstattung.
   - [Profil anzeigen](https://www.capterra.ch/software/159578/callhippo)
   - [Vergleich mit Video Call Center](https://www.capterra.ch/compare/159578/1013368/callhippo/vs/video-call-center)
10. **Freshdesk** — 4.5/5 (3409 reviews) — Freshdesk ist eine nutzerfreundliche Kundendienstsoftware, die über 40.000 Unternehmen dabei unterstützt, herausragende Kundenerlebnisse zu schaffen.
    - [Profil anzeigen](https://www.capterra.ch/software/124981/freshdesk)
    - [Vergleich mit Video Call Center](https://www.capterra.ch/compare/124981/1013368/freshdesk/vs/video-call-center)
11. **Aircall** — 4.2/5 (458 reviews) — Aircall unterstützt mit seinem benutzerfreundlichen und leistungsstarken Telefonsystem Unternehmen in der Kundenbetreuung und im Vertrieb produktiver zu arbeiten.
    - [Profil anzeigen](https://www.capterra.ch/software/144486/aircall)
    - [Vergleich mit Video Call Center](https://www.capterra.ch/compare/144486/1013368/aircall/vs/video-call-center)
12. **Gladly** — 4.8/5 (139 reviews) — Gladly ist eine radikal persönliche Kundenservice-Plattform, die Menschen in den Mittelpunkt eines einzigen lebenslangen Kundengesprächs stellt.
    - [Profil anzeigen](https://www.capterra.ch/software/156723/gladly)
    - [Vergleich mit Video Call Center](https://www.capterra.ch/compare/156723/1013368/gladly/vs/video-call-center)
13. **Webex Suite** — 4.4/5 (7396 reviews) — Triff dich über jedes beliebiges Desktop-, Browser-, Mobil- oder Videogerät mit beliebigen Personen von überall auf der Welt.
    - [Profil anzeigen](https://www.capterra.ch/software/733/webex)
    - [Vergleich mit Video Call Center](https://www.capterra.ch/compare/733/1013368/webex/vs/video-call-center)
14. **Dialshree** — 4.7/5 (74 reviews) — Callcenter-Software mit zusätzlichen Funktionen wie Sprachaufzeichnung, VoIP, ausgehende Wählfunktionen, IP-Telefonanlage. Basiert auf Asterisk.
    - [Profil anzeigen](https://www.capterra.ch/software/144944/dialshree)
    - [Vergleich mit Video Call Center](https://www.capterra.ch/compare/144944/1013368/dialshree/vs/video-call-center)
15. **Nextiva Contact Center** — 4.5/5 (112 reviews) — Business-Telefonielösung mit automatischer Anrufannahme, Leitungsspiegelung, Anrufweiterleitung, Warteschleifen und Aufzeichnungsfunktionen.
    - [Profil anzeigen](https://www.capterra.ch/software/145004/nextiva-call-center)
    - [Vergleich mit Video Call Center](https://www.capterra.ch/compare/145004/1013368/nextiva-call-center/vs/video-call-center)

## Ähnliche Kategorien

- [Call-Center Software](https://www.capterra.ch/directory/30007/call-center/software)
- [Kontaktcenter-Software](https://www.capterra.ch/directory/32035/contact-center/software)
- [Kundenservice Software](https://www.capterra.ch/directory/22/customer-service/software)

## Links

- [Auf Capterra anzeigen](https://www.capterra.ch/alternatives/1013368/video-call-center)
- [Produktprofil anzeigen](https://www.capterra.ch/software/1013368/video-call-center)

## Diese Seite ist in den folgenden Sprachen verfügbar

| Sprache | URL |
| de | <https://www.capterra.com.de/alternatives/1013368/video-call-center> |
| de-AT | <https://www.capterra.at/alternatives/1013368/video-call-center> |
| de-CH | <https://www.capterra.ch/alternatives/1013368/video-call-center> |
| en | <https://www.capterra.com/p/230553/Video-Call-Center/alternatives/> |
| en-AE | <https://www.capterra.ae/alternatives/1013368/video-call-center> |
| en-AU | <https://www.capterra.com.au/alternatives/1013368/video-call-center> |
| en-CA | <https://www.capterra.ca/alternatives/1013368/video-call-center> |
| en-GB | <https://www.capterra.co.uk/alternatives/1013368/video-call-center> |
| en-IE | <https://www.capterra.ie/alternatives/1013368/video-call-center> |
| en-IL | <https://www.capterra.co.il/alternatives/1013368/video-call-center> |
| en-IN | <https://www.capterra.in/alternatives/1013368/video-call-center> |
| en-NZ | <https://www.capterra.co.nz/alternatives/1013368/video-call-center> |
| en-SG | <https://www.capterra.com.sg/alternatives/1013368/video-call-center> |
| en-ZA | <https://www.capterra.co.za/alternatives/1013368/video-call-center> |
| es | <https://www.capterra.es/alternatives/1013368/video-call-center> |
| es-AR | <https://www.capterra.com.ar/alternatives/1013368/video-call-center> |
| es-CL | <https://www.capterra.cl/alternatives/1013368/video-call-center> |
| es-CO | <https://www.capterra.co/alternatives/1013368/video-call-center> |
| es-CR | <https://www.capterra.co.cr/alternatives/1013368/video-call-center> |
| es-DO | <https://www.capterra.do/alternatives/1013368/video-call-center> |
| es-EC | <https://www.capterra.ec/alternatives/1013368/video-call-center> |
| es-MX | <https://www.capterra.mx/alternatives/1013368/video-call-center> |
| es-PA | <https://www.capterra.com.pa/alternatives/1013368/video-call-center> |
| es-PE | <https://www.capterra.pe/alternatives/1013368/video-call-center> |
| fr | <https://www.capterra.fr/alternatives/1013368/video-call-center> |
| fr-BE | <https://fr.capterra.be/alternatives/1013368/video-call-center> |
| fr-CA | <https://fr.capterra.ca/alternatives/1013368/video-call-center> |
| fr-LU | <https://www.capterra.lu/alternatives/1013368/video-call-center> |
| it | <https://www.capterra.it/alternatives/1013368/video-call-center> |
| nl | <https://www.capterra.nl/alternatives/1013368/video-call-center> |
| nl-BE | <https://www.capterra.be/alternatives/1013368/video-call-center> |
| pl | <https://www.capterra.pl/alternatives/1013368/video-call-center> |

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