---
description: Detaillierte Informationen über VoiceAnalytics zu Benutzerfreundlichkeit, Funktionen, Kosten, Vor- und Nachteilen aus verifizierten Nutzer-Erfahrungen. Lies Ratings & Bewertungen und entdecke ähnliche Tools dank Capterra Schweiz.
image: https://gdm-localsites-assets-gfprod.imgix.net/images/capterra/og_logo-e5a8c001ed0bd1bb922639230fcea71a.png?auto=format%2Cenhance%2Ccompress
title: VoiceAnalytics Kosten, Erfahrungen & Bewertungen - Capterra Schweiz 2026
---

Breadcrumb: [Startseite](/) > [Sprachanalyse Software](/directory/32258/speech-analytics/software) > [VoiceAnalytics](/software/1014500/voiceanalytics) > [Alternativen zu VoiceAnalytics](https://www.capterra.ch/alternatives/1014500/voiceanalytics)

# Alternativen für VoiceAnalytics

Canonical: https://www.capterra.ch/alternatives/1014500/voiceanalytics

> Entdecke die Top-Alternativen zu VoiceAnalytics. Vergleiche Funktionen, Bewertungen und Rezensionen, um die beste Software für deine Anforderungen zu finden.

-----

## Top-Alternativen

1. **LiveAgent** — 4.7/5 (1789 reviews) — Großartiger Kundenservice beginnt mit einer besseren Helpdesk-Software. Gewinne mehr Kunden durch exzellenten Kundenservice mit LiveAgent.
   - [Profil anzeigen](https://www.capterra.ch/software/102188/liveagent)
   - [Vergleich mit VoiceAnalytics](https://www.capterra.ch/compare/102188/1014500/liveagent/vs/voiceanalytics)
2. **Zendesk Suite** — 4.4/5 (4094 reviews) — Zendesk ermöglicht Unternehmen, Support zu bieten, mit Selbstbedienung zu skalieren und sich durch proaktives Engagement zu differenzieren.
   - [Profil anzeigen](https://www.capterra.ch/software/164283/zendesk)
   - [Vergleich mit VoiceAnalytics](https://www.capterra.ch/compare/164283/1014500/zendesk/vs/voiceanalytics)
3. **Zoho Desk** — 4.5/5 (2216 reviews) — Setze den Kundendienst in den Mittelpunkt deines Unternehmens. Mache Agenten produktiver, Manager wirkungsstärker und gib Kunden mehr Entscheidungsbefugnis.
   - [Profil anzeigen](https://www.capterra.ch/software/169505/zoho-desk)
   - [Vergleich mit VoiceAnalytics](https://www.capterra.ch/compare/169505/1014500/zoho-desk/vs/voiceanalytics)
4. **Gladly** — 4.8/5 (140 reviews) — Gladly ist eine radikal persönliche Kundenservice-Plattform, die Menschen in den Mittelpunkt eines einzigen lebenslangen Kundengesprächs stellt.
   - [Profil anzeigen](https://www.capterra.ch/software/156723/gladly)
   - [Vergleich mit VoiceAnalytics](https://www.capterra.ch/compare/156723/1014500/gladly/vs/voiceanalytics)
5. **XM for Customer Experience** — 4.6/5 (255 reviews) — Qualtrics CustomerXM macht es Unternehmen leicht, jeden wichtigen Moment der Kundenerfahrung zu überwachen, darauf zu reagieren, und zu verbessern.
   - [Profil anzeigen](https://www.capterra.ch/software/152924/customer-frontlines)
   - [Vergleich mit VoiceAnalytics](https://www.capterra.ch/compare/152924/1014500/customer-frontlines/vs/voiceanalytics)
6. **Twilio** — 4.4/5 (512 reviews) — Twilio bietet einfache umlagebasierte APIs für Unternehmen, mit denen skalierbare, zuverlässige Sprach- und SMS-Apps für das Web oder mobile Geräte erstellt werden können.
   - [Profil anzeigen](https://www.capterra.ch/software/180158/twilio-communications-platform)
   - [Vergleich mit VoiceAnalytics](https://www.capterra.ch/compare/180158/1014500/twilio-communications-platform/vs/voiceanalytics)
7. **Kustomer** — 4.7/5 (80 reviews) — Kustomer is the omnichannel SaaS CRM platform reimagining enterprise customer service to deliver standout experiences.
   - [Profil anzeigen](https://www.capterra.ch/software/158128/kustomer)
   - [Vergleich mit VoiceAnalytics](https://www.capterra.ch/compare/158128/1014500/kustomer/vs/voiceanalytics)
8. **Five9** — 4.2/5 (487 reviews) — Cloud-Kontaktcenter mit praktischer KI – Inbound-, Outbound-, ACD-, IVR-, Predictive-Dialer-, Chat-, Anrufaufzeichnungs- und CRM-Integrationen.
   - [Profil anzeigen](https://www.capterra.ch/software/132405/five9)
   - [Vergleich mit VoiceAnalytics](https://www.capterra.ch/compare/132405/1014500/five9/vs/voiceanalytics)
9. **RingCX** — 4.2/5 (263 reviews) — Die Lösung RingCentral Contact Center bietet Omnichannel-Funktionen, mit denen Kunden entscheiden können, wie sie mit dir interagieren möchten.
   - [Profil anzeigen](https://www.capterra.ch/software/154951/ringcentral-contact-center)
   - [Vergleich mit VoiceAnalytics](https://www.capterra.ch/compare/154951/1014500/ringcentral-contact-center/vs/voiceanalytics)
10. **CTM** — 4.7/5 (159 reviews) — Mit CallTrackingMetrics kannst du die gesamte Kundenreise über die verschiedenen Teams hinweg erfassen und alle deine Gespräche auf einer Plattform verfolgen.
    - [Profil anzeigen](https://www.capterra.ch/software/152004/call-tracking-software)
    - [Vergleich mit VoiceAnalytics](https://www.capterra.ch/compare/152004/1014500/call-tracking-software/vs/voiceanalytics)
11. **3CX** — 4.4/5 (468 reviews) — 3CX ist eine IP-Telefonanlage mit offenen Standards, die eine sofort einsatzbereite, vollständige Unified-Communications-Lösung bietet. Geeignet für jede Unternehmensgröße oder Branche
    - [Profil anzeigen](https://www.capterra.ch/software/158704/3cx)
    - [Vergleich mit VoiceAnalytics](https://www.capterra.ch/compare/158704/1014500/3cx/vs/voiceanalytics)
12. **Talkdesk** — 4.5/5 (734 reviews) — Talkdesk ist eine intuitive, Cloud-basierte Contact-Center-Software mit erweiterten Funktionen, umfassendem Reporting und nahtlosen Integrationen.
    - [Profil anzeigen](https://www.capterra.ch/software/132852/talkdesk)
    - [Vergleich mit VoiceAnalytics](https://www.capterra.ch/compare/132852/1014500/talkdesk/vs/voiceanalytics)
13. **Calabrio ONE** — 4.5/5 (263 reviews) — Calabrio ONE ist eine integrierte Lösung für Workforce Optimization für eine umfassende Kundenengagement-Strategie.
    - [Profil anzeigen](https://www.capterra.ch/software/110588/calabrio-one-suite)
    - [Vergleich mit VoiceAnalytics](https://www.capterra.ch/compare/110588/1014500/calabrio-one-suite/vs/voiceanalytics)
14. **CallMiner Eureka** — 4.6/5 (5 reviews) — Sprachanalyse und umfassende Callcenter-Leistungsmanagementlösung für große und kleine Kontaktcentren.
    - [Profil anzeigen](https://www.capterra.ch/software/130323/eureka)
    - [Vergleich mit VoiceAnalytics](https://www.capterra.ch/compare/130323/1014500/eureka/vs/voiceanalytics)

## Ähnliche Kategorien

- [Sprachanalyse Software](https://www.capterra.ch/directory/32258/speech-analytics/software)
- [Kontaktcenter-Software](https://www.capterra.ch/directory/32035/contact-center/software)
- [CEM Software (Customer Experience Management)](https://www.capterra.ch/directory/30671/customer-experience/software)

## Links

- [Auf Capterra anzeigen](https://www.capterra.ch/alternatives/1014500/voiceanalytics)
- [Produktprofil anzeigen](https://www.capterra.ch/software/1014500/voiceanalytics)

## Diese Seite ist in den folgenden Sprachen verfügbar

| Sprache | URL |
| de | <https://www.capterra.com.de/alternatives/1014500/voiceanalytics> |
| de-AT | <https://www.capterra.at/alternatives/1014500/voiceanalytics> |
| de-CH | <https://www.capterra.ch/alternatives/1014500/voiceanalytics> |
| en | <https://www.capterra.com/p/231860/VoiceAnalytics/alternatives/> |
| en-AE | <https://www.capterra.ae/alternatives/1014500/voiceanalytics> |
| en-AU | <https://www.capterra.com.au/alternatives/1014500/voiceanalytics> |
| en-CA | <https://www.capterra.ca/alternatives/1014500/voiceanalytics> |
| en-GB | <https://www.capterra.co.uk/alternatives/1014500/voiceanalytics> |
| en-IE | <https://www.capterra.ie/alternatives/1014500/voiceanalytics> |
| en-IL | <https://www.capterra.co.il/alternatives/1014500/voiceanalytics> |
| en-IN | <https://www.capterra.in/alternatives/1014500/voiceanalytics> |
| en-NZ | <https://www.capterra.co.nz/alternatives/1014500/voiceanalytics> |
| en-SG | <https://www.capterra.com.sg/alternatives/1014500/voiceanalytics> |
| en-ZA | <https://www.capterra.co.za/alternatives/1014500/voiceanalytics> |
| es | <https://www.capterra.es/alternatives/1014500/voiceanalytics> |
| es-AR | <https://www.capterra.com.ar/alternatives/1014500/voiceanalytics> |
| es-CL | <https://www.capterra.cl/alternatives/1014500/voiceanalytics> |
| es-CO | <https://www.capterra.co/alternatives/1014500/voiceanalytics> |
| es-CR | <https://www.capterra.co.cr/alternatives/1014500/voiceanalytics> |
| es-DO | <https://www.capterra.do/alternatives/1014500/voiceanalytics> |
| es-EC | <https://www.capterra.ec/alternatives/1014500/voiceanalytics> |
| es-MX | <https://www.capterra.mx/alternatives/1014500/voiceanalytics> |
| es-PA | <https://www.capterra.com.pa/alternatives/1014500/voiceanalytics> |
| es-PE | <https://www.capterra.pe/alternatives/1014500/voiceanalytics> |
| fr | <https://www.capterra.fr/alternatives/1014500/voiceanalytics> |
| fr-BE | <https://fr.capterra.be/alternatives/1014500/voiceanalytics> |
| fr-CA | <https://fr.capterra.ca/alternatives/1014500/voiceanalytics> |
| fr-LU | <https://www.capterra.lu/alternatives/1014500/voiceanalytics> |
| it | <https://www.capterra.it/alternatives/1014500/voiceanalytics> |
| ja | <https://www.capterra.jp/alternatives/1014500/voiceanalytics> |
| nl | <https://www.capterra.nl/alternatives/1014500/voiceanalytics> |
| nl-BE | <https://www.capterra.be/alternatives/1014500/voiceanalytics> |
| pl | <https://www.capterra.pl/alternatives/1014500/voiceanalytics> |
| pt | <https://www.capterra.com.br/alternatives/1014500/voiceanalytics> |
| pt-PT | <https://www.capterra.pt/alternatives/1014500/voiceanalytics> |
| tr | <https://www.capterra.web.tr/alternatives/1014500/voiceanalytics> |

-----

## Strukturierte Daten

<script type="application/ld+json">
  {"@context":"https://schema.org","@graph":[{"name":"VoiceAnalytics","description":"Finde die besten VoiceAnalytics Alternativen im Überblick: Die Top Tools im Vergleich mit Preisen, Funktionen, Nutzerbewertungen und übersichtlichen Infos zu Testversionen, Kundensupport, Konkurrenten & ähnliche Tools auf Capterra Schweiz.","url":"https://www.capterra.ch/alternatives/1014500/voiceanalytics","about":{"@id":"https://www.capterra.ch/alternatives/1014500/voiceanalytics#software"},"breadcrumb":{"@id":"https://www.capterra.ch/alternatives/1014500/voiceanalytics#breadcrumblist"},"@id":"https://www.capterra.ch/alternatives/1014500/voiceanalytics#webpage","@type":["WebPage","CollectionPage"],"mainEntity":{"@id":"https://www.capterra.ch/alternatives/1014500/voiceanalytics#software"},"publisher":{"@id":"https://www.capterra.ch/#organization"},"inLanguage":"de-CH","isPartOf":{"@id":"https://www.capterra.ch/#website"}},{"name":"VoiceAnalytics","url":"https://www.capterra.ch/software/1014500/voiceanalytics","@id":"https://www.capterra.ch/software/1014500/voiceanalytics#software","@type":"SoftwareApplication","applicationCategory":"BusinessApplication","publisher":{"@id":"https://www.capterra.ch/#organization"},"aggregateRating":{"@type":"AggregateRating","bestRating":5,"ratingCount":6,"ratingValue":4.8},"offers":{"price":"22","@type":"Offer"}},{"@id":"https://www.capterra.ch/alternatives/1014500/voiceanalytics#breadcrumblist","@type":"BreadcrumbList","itemListElement":[{"name":"Startseite","position":1,"item":"/","@type":"ListItem"},{"name":"Sprachanalyse Software","position":2,"item":"/directory/32258/speech-analytics/software","@type":"ListItem"},{"name":"VoiceAnalytics","position":3,"item":"/software/1014500/voiceanalytics","@type":"ListItem"},{"name":"Alternativen zu VoiceAnalytics","position":4,"item":"https://www.capterra.ch/alternatives/1014500/voiceanalytics","@type":"ListItem"}]}]}
</script><script type="application/ld+json">
  {"name":"Die 15 besten VoiceAnalytics Alternativen - Capterra Schweiz 2026","@context":"https://schema.org","@id":"https://www.capterra.ch/alternatives/1014500/voiceanalytics#itemlist","@type":"ItemList","itemListElement":[{"name":"LiveAgent","position":1,"image":"https://images.g2crowd.com/uploads/product/image/433a328317c6e0de0c6956bb38f34fd8/liveagent.png","url":"https://www.capterra.ch/software/102188/liveagent","@type":"ListItem"},{"name":"Zendesk Suite","position":2,"image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/f0d90c26-fb48-482e-bfed-fd16809bc437.png","url":"https://www.capterra.ch/software/164283/zendesk","@type":"ListItem"},{"name":"Zoho Desk","position":3,"image":"https://images.g2crowd.com/uploads/product/image/64053aa8e6f62c8428f8fab92ee1c9d3/zoho-desk.jpg","url":"https://www.capterra.ch/software/169505/zoho-desk","@type":"ListItem"},{"name":"Gladly","position":4,"image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/dab059e7-a1e2-4805-84a5-1a1e7e71449b.png","url":"https://www.capterra.ch/software/156723/gladly","@type":"ListItem"},{"name":"XM for Customer Experience","position":5,"image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/b9a9fb17-83cc-4ab2-a44c-f4ed5371313f.png","url":"https://www.capterra.ch/software/152924/customer-frontlines","@type":"ListItem"},{"name":"Twilio","position":6,"image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/5f8535c3-3270-467d-a3bf-db8b9a2d0fc3.png","url":"https://www.capterra.ch/software/180158/twilio-communications-platform","@type":"ListItem"},{"name":"Kustomer","position":7,"image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/31643d62-24ae-4e19-a009-ca7aae8df582.jpeg","url":"https://www.capterra.ch/software/158128/kustomer","@type":"ListItem"},{"name":"Five9","position":8,"image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/1e1033bd-ca8f-4fc5-bbf4-42c1f8318b4c.png","url":"https://www.capterra.ch/software/132405/five9","@type":"ListItem"},{"name":"RingCX","position":9,"image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/67f5975a-eb78-4c96-bebb-fb1ca434b76a.png","url":"https://www.capterra.ch/software/154951/ringcentral-contact-center","@type":"ListItem"},{"name":"CTM","position":10,"image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/63d682ad-dfe6-4cbc-90bc-1f352b9d7c67.png","url":"https://www.capterra.ch/software/152004/call-tracking-software","@type":"ListItem"},{"name":"3CX","position":11,"image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/8663d1da-3218-4167-880b-5e33336ea327.png","url":"https://www.capterra.ch/software/158704/3cx","@type":"ListItem"},{"name":"Talkdesk","position":12,"image":"https://images.g2crowd.com/uploads/product/image/0faf911e236db1931dc1cca4e4fb3f96/talkdesk.png","url":"https://www.capterra.ch/software/132852/talkdesk","@type":"ListItem"},{"name":"Calabrio ONE","position":13,"image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/500069fd-0bc8-4df1-ae1b-aa3a752b86dd.webp","url":"https://www.capterra.ch/software/110588/calabrio-one-suite","@type":"ListItem"},{"name":"CallMiner Eureka","position":14,"image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/f05cedd9-b417-4219-b223-afb9afa05b4e.png","url":"https://www.capterra.ch/software/130323/eureka","@type":"ListItem"}],"numberOfItems":14}
</script>