---
description: Detaillierte Informationen über Cherwell Service Management zu Benutzerfreundlichkeit, Funktionen, Kosten, Vor- und Nachteilen aus verifizierten Nutzer-Erfahrungen. Lies Ratings & Bewertungen und entdecke ähnliche Tools dank Capterra Schweiz.
image: https://gdm-localsites-assets-gfprod.imgix.net/images/capterra/og_logo-e5a8c001ed0bd1bb922639230fcea71a.png?auto=format%2Cenhance%2Ccompress
title: Cherwell Service Management Kosten, Erfahrungen & Bewertungen - Capterra Schweiz 2026
---

Breadcrumb: [Startseite](/) > [ITSM Tools](/directory/30676/itsm/software) > [Cherwell Service Management](/software/121158/cherwell-software) > [Alternativen zu Cherwell Service Management](https://www.capterra.ch/alternatives/121158/cherwell-software)

# Alternativen für Cherwell Service Management

Canonical: https://www.capterra.ch/alternatives/121158/cherwell-software

> Entdecke die Top-Alternativen zu Cherwell Service Management. Vergleiche Funktionen, Bewertungen und Rezensionen, um die beste Software für deine Anforderungen zu finden.

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## Top-Alternativen

1. **Freshservice** — 4.6/5 (802 reviews) — Online-ITSM-Service-Desk mit Vorfalls-, Problem-, Änderungs-, Freigabe- und Asset-Management mit leistungsstarkem Ticketing und Automatisierung
   - [Profil anzeigen](https://www.capterra.ch/software/132997/freshservice)
   - [Vergleich mit Cherwell Service Management](https://www.capterra.ch/compare/121158/132997/cherwell-software/vs/freshservice)
2. **Freshdesk** — 4.5/5 (3486 reviews) — Freshdesk ist eine nutzerfreundliche Kundendienstsoftware, die über 40.000 Unternehmen dabei unterstützt, herausragende Kundenerlebnisse zu schaffen.
   - [Profil anzeigen](https://www.capterra.ch/software/124981/freshdesk)
   - [Vergleich mit Cherwell Service Management](https://www.capterra.ch/compare/121158/124981/cherwell-software/vs/freshdesk)
3. **LiveAgent** — 4.7/5 (1789 reviews) — Großartiger Kundenservice beginnt mit einer besseren Helpdesk-Software. Gewinne mehr Kunden durch exzellenten Kundenservice mit LiveAgent.
   - [Profil anzeigen](https://www.capterra.ch/software/102188/liveagent)
   - [Vergleich mit Cherwell Service Management](https://www.capterra.ch/compare/102188/121158/liveagent/vs/cherwell-software)
4. **Zendesk Suite** — 4.4/5 (4094 reviews) — Zendesk ermöglicht Unternehmen, Support zu bieten, mit Selbstbedienung zu skalieren und sich durch proaktives Engagement zu differenzieren.
   - [Profil anzeigen](https://www.capterra.ch/software/164283/zendesk)
   - [Vergleich mit Cherwell Service Management](https://www.capterra.ch/compare/121158/164283/cherwell-software/vs/zendesk)
5. **Zoho Desk** — 4.5/5 (2216 reviews) — Setze den Kundendienst in den Mittelpunkt deines Unternehmens. Mache Agenten produktiver, Manager wirkungsstärker und gib Kunden mehr Entscheidungsbefugnis.
   - [Profil anzeigen](https://www.capterra.ch/software/169505/zoho-desk)
   - [Vergleich mit Cherwell Service Management](https://www.capterra.ch/compare/121158/169505/cherwell-software/vs/zoho-desk)
6. **SysAid** — 4.5/5 (523 reviews) — SysAid: Next-Gen-KI-ITSM-Tool zur Steigerung der Produktivität durch intuitives, dialogorientiertes Service-Management
   - [Profil anzeigen](https://www.capterra.ch/software/107225/sysaid)
   - [Vergleich mit Cherwell Service Management](https://www.capterra.ch/compare/107225/121158/sysaid/vs/cherwell-software)
7. **JIRA Service Management** — 4.5/5 (779 reviews) — JIRA Service Desk ist eine neue Service-Management-Software, die IT- und Business-Teams tatsächlich gerne benutzen.
   - [Profil anzeigen](https://www.capterra.ch/software/138769/jira-service-management)
   - [Vergleich mit Cherwell Service Management](https://www.capterra.ch/compare/121158/138769/cherwell-software/vs/jira-service-management)
8. **ManageEngine ServiceDesk Plus** — 4.4/5 (234 reviews) — Help Desk Support Software und Asset Management-Tool, enthält Knowledge Base, SLA-Management, Ticket-Tracking, Bestandsführung.
   - [Profil anzeigen](https://www.capterra.ch/software/179501/manageengine-service-desk-plus)
   - [Vergleich mit Cherwell Service Management](https://www.capterra.ch/compare/121158/179501/cherwell-software/vs/manageengine-service-desk-plus)
9. **Zoho CRM** — 4.3/5 (7002 reviews) — Zoho CRM bietet Unternehmen eine komplette Lösung für das Kundenbeziehung-Lebenszyklus-Management
   - [Profil anzeigen](https://www.capterra.ch/software/155928/zoho-crm)
   - [Vergleich mit Cherwell Service Management](https://www.capterra.ch/compare/121158/155928/cherwell-software/vs/zoho-crm)
10. **Dynamics 365** — 4.4/5 (5860 reviews) — Integrierte Business-Management-Lösung, die Finanz-, Kundenbeziehungs- und Lieferkettenprozesse automatisiert.
    - [Profil anzeigen](https://www.capterra.ch/software/157279/dynamics-365)
    - [Vergleich mit Cherwell Service Management](https://www.capterra.ch/compare/121158/157279/cherwell-software/vs/dynamics-365)
11. **Supportbench** — 4.8/5 (131 reviews) — Das beste Preis-Leistungs-Verhältnis auf dem Markt durch die Kombination aller Tools in einer einzigen intuitiven Plattform.
    - [Profil anzeigen](https://www.capterra.ch/software/155934/supportbench)
    - [Vergleich mit Cherwell Service Management](https://www.capterra.ch/compare/121158/155934/cherwell-software/vs/supportbench)
12. **Agile CRM** — 4.1/5 (526 reviews) — Agile CRM ist eine komplette Verkaufs-, Marketing- und Service-Suite, die es Kleinen und mittleren Unternehmen ermöglicht, wie die Fortune 500 zu verkaufen und zu vermarkten.
    - [Profil anzeigen](https://www.capterra.ch/software/135148/agile-crm)
    - [Vergleich mit Cherwell Service Management](https://www.capterra.ch/compare/121158/135148/cherwell-software/vs/agile-crm)
13. **ServiceNow Customer Service Management** — 4.4/5 (153 reviews) — ServiceNow Customer Service Management wurde für die digital vernetzte Dienstleistungswirtschaft entwickelt.
    - [Profil anzeigen](https://www.capterra.ch/software/192052/servicenow-customer-service-management)
    - [Vergleich mit Cherwell Service Management](https://www.capterra.ch/compare/121158/192052/cherwell-software/vs/servicenow-customer-service-management)
14. **Bitrix24** — 4.2/5 (1005 reviews) — High-End-Lösung für Vertrieb, Zusammenarbeit, Kommunikation, soziales Networking sowie Workflowmanagement.
    - [Profil anzeigen](https://www.capterra.ch/software/113540/bitrix24)
    - [Vergleich mit Cherwell Service Management](https://www.capterra.ch/compare/113540/121158/bitrix24/vs/cherwell-software)
15. **Issuetrak** — 4.6/5 (205 reviews) — Mit Issuetrak kannst du Tickets und Anfragen von Anfang bis Ende verwalten. Flexibel, anpassbar und einfach zu bedienen. In der Cloud oder vor Ort.
    - [Profil anzeigen](https://www.capterra.ch/software/16499/issuetrak)
    - [Vergleich mit Cherwell Service Management](https://www.capterra.ch/compare/16499/121158/issuetrak/vs/cherwell-software)

## Ähnliche Kategorien

- [ITSM Tools](https://www.capterra.ch/directory/30676/itsm/software)
- [IT Asset Management Software](https://www.capterra.ch/directory/30077/it-asset-management/software)
- [PPM-Software](https://www.capterra.ch/directory/30862/project-portfolio-management/software)
- [Projektmanagement Tools für gemeinnützige Organisationen](https://www.capterra.ch/directory/32439/project-management-software-for-nonprofits/software)
- [Wissensdatenbank Software](https://www.capterra.ch/directory/32454/knowledge-base/software)

## Links

- [Auf Capterra anzeigen](https://www.capterra.ch/alternatives/121158/cherwell-software)
- [Produktprofil anzeigen](https://www.capterra.ch/software/121158/cherwell-software)

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