---
description: Detaillierte Informationen über Yonyx zu Benutzerfreundlichkeit, Funktionen, Kosten, Vor- und Nachteilen aus verifizierten Nutzer-Erfahrungen. Lies Ratings & Bewertungen und entdecke ähnliche Tools dank Capterra Schweiz.
image: https://gdm-localsites-assets-gfprod.imgix.net/images/capterra/og_logo-e5a8c001ed0bd1bb922639230fcea71a.png?auto=format%2Cenhance%2Ccompress
title: Yonyx Kosten, Erfahrungen & Bewertungen - Capterra Schweiz 2026
---

Breadcrumb: [Startseite](/) > [Kundenservice Software](/directory/22/customer-service/software) > [Yonyx](/software/130406/agi-self-service) > [Alternativen zu Yonyx](https://www.capterra.ch/alternatives/130406/agi-self-service)

# Alternativen für Yonyx

Canonical: https://www.capterra.ch/alternatives/130406/agi-self-service

> Entdecke die Top-Alternativen zu Yonyx. Vergleiche Funktionen, Bewertungen und Rezensionen, um die beste Software für deine Anforderungen zu finden.

-----

## Top-Alternativen

1. **Freshdesk** — 4.5/5 (3408 reviews) — Freshdesk ist eine nutzerfreundliche Kundendienstsoftware, die über 40.000 Unternehmen dabei unterstützt, herausragende Kundenerlebnisse zu schaffen.
   - [Profil anzeigen](https://www.capterra.ch/software/124981/freshdesk)
   - [Vergleich mit Yonyx](https://www.capterra.ch/compare/124981/130406/freshdesk/vs/agi-self-service)
2. **Vanillasoft** — 4.6/5 (233 reviews) — Cloudbasierte Lead-Management-Software mit automatischer Wählfunktion, Anrufaufzeichnung, DNC-Konformität und Web-Lead-Integration für ausgehende Anrufe.
   - [Profil anzeigen](https://www.capterra.ch/software/27609/vanillasoft)
   - [Vergleich mit Yonyx](https://www.capterra.ch/compare/27609/130406/vanillasoft/vs/agi-self-service)
3. **Convoso** — 4.5/5 (386 reviews) — Erhöhe die Kontakt- und Lead-Konversionsdaten mit der Omnichannel-Kontaktcenter-Software von Convoso drastisch.
   - [Profil anzeigen](https://www.capterra.ch/software/76768/cloud-predictive-dialer)
   - [Vergleich mit Yonyx](https://www.capterra.ch/compare/76768/130406/cloud-predictive-dialer/vs/agi-self-service)
4. **CXone Mpower** — 4.2/5 (581 reviews) — Cloud-Kontaktcenter-Software, die IVR, kompetenzbasiertes Routing, KI, Anrufblending und Analysen bietet.
   - [Profil anzeigen](https://www.capterra.ch/software/134775/incontact-call-center-software)
   - [Vergleich mit Yonyx](https://www.capterra.ch/compare/130406/134775/agi-self-service/vs/incontact-call-center-software)
5. **DialedIn CCaaS** — 4.8/5 (314 reviews) — Funktionsreiche, flexible, gehostete Callcenter-Software (eingehend und ausgehend), die sehr einfach bereitzustellen, zu verwalten und jeden Tag zu verwenden ist.
   - [Profil anzeigen](https://www.capterra.ch/software/29589/callcenternow)
   - [Vergleich mit Yonyx](https://www.capterra.ch/compare/29589/130406/callcenternow/vs/agi-self-service)
6. **Genesys Cloud CX** — 4.3/5 (262 reviews) — PureCloud macht Kundenbeziehungen einfach. Wir verbinden Telefon, E-Mail und Chat durch ein einziges Tool für eine bessere Kundenbindung.
   - [Profil anzeigen](https://www.capterra.ch/software/21409/genesys-cloud)
   - [Vergleich mit Yonyx](https://www.capterra.ch/compare/21409/130406/genesys-cloud/vs/agi-self-service)
7. **Dynamics 365** — 4.4/5 (5811 reviews) — Integrierte Business-Management-Lösung, die Finanz-, Kundenbeziehungs- und Lieferkettenprozesse automatisiert.
   - [Profil anzeigen](https://www.capterra.ch/software/157279/dynamics-365)
   - [Vergleich mit Yonyx](https://www.capterra.ch/compare/130406/157279/agi-self-service/vs/dynamics-365)
8. **RingCX** — 4.2/5 (253 reviews) — Die Lösung RingCentral Contact Center bietet Omnichannel-Funktionen, mit denen Kunden entscheiden können, wie sie mit dir interagieren möchten.
   - [Profil anzeigen](https://www.capterra.ch/software/154951/ringcentral-contact-center)
   - [Vergleich mit Yonyx](https://www.capterra.ch/compare/130406/154951/agi-self-service/vs/ringcentral-contact-center)
9. **Voiso** — 4.7/5 (30 reviews) — All-in-one-Callcenterlösung, mit der du jede Kundeninteraktion optimal nutzen kannst
   - [Profil anzeigen](https://www.capterra.ch/software/203121/voiso)
   - [Vergleich mit Yonyx](https://www.capterra.ch/compare/130406/203121/agi-self-service/vs/voiso)
10. **Salesforce Service Cloud** — 4.5/5 (820 reviews) — Service Cloud 360 ist eine führende Kundenservice-Plattform, die es Unternehmen ermöglicht, eine nahtlose Interaktion über die gesamte Kundenbeziehung hinweg zu fördern.
    - [Profil anzeigen](https://www.capterra.ch/software/136189/salesforce)
    - [Vergleich mit Yonyx](https://www.capterra.ch/compare/130406/136189/agi-self-service/vs/salesforce)
11. **Zendesk Suite** — 4.4/5 (4072 reviews) — Zendesk ermöglicht Unternehmen, Support zu bieten, mit Selbstbedienung zu skalieren und sich durch proaktives Engagement zu differenzieren.
    - [Profil anzeigen](https://www.capterra.ch/software/164283/zendesk)
    - [Vergleich mit Yonyx](https://www.capterra.ch/compare/130406/164283/agi-self-service/vs/zendesk)
12. **LiveAgent** — 4.7/5 (1753 reviews) — Großartiger Kundenservice beginnt mit einer besseren Helpdesk-Software. Gewinne mehr Kunden durch exzellenten Kundenservice mit LiveAgent.
    - [Profil anzeigen](https://www.capterra.ch/software/102188/liveagent)
    - [Vergleich mit Yonyx](https://www.capterra.ch/compare/102188/130406/liveagent/vs/agi-self-service)
13. **Bitrix24** — 4.2/5 (984 reviews) — High-End-Lösung für Vertrieb, Zusammenarbeit, Kommunikation, soziales Networking sowie Workflowmanagement.
    - [Profil anzeigen](https://www.capterra.ch/software/113540/bitrix24)
    - [Vergleich mit Yonyx](https://www.capterra.ch/compare/113540/130406/bitrix24/vs/agi-self-service)
14. **TeamSupport** — 4.5/5 (848 reviews) — Für Business-to-Business-Kundenbetreuung entwickelte Helpdesk-Software. Reduziere die Kosten und verbessere gleichzeitig die Kundenzufriedenheit.
    - [Profil anzeigen](https://www.capterra.ch/software/87908/teamsupport)
    - [Vergleich mit Yonyx](https://www.capterra.ch/compare/87908/130406/teamsupport/vs/agi-self-service)
15. **Zoho Desk** — 4.5/5 (2211 reviews) — Setze den Kundendienst in den Mittelpunkt deines Unternehmens. Mache Agenten produktiver, Manager wirkungsstärker und gib Kunden mehr Entscheidungsbefugnis.
    - [Profil anzeigen](https://www.capterra.ch/software/169505/zoho-desk)
    - [Vergleich mit Yonyx](https://www.capterra.ch/compare/130406/169505/agi-self-service/vs/zoho-desk)

## Ähnliche Kategorien

- [Kundenservice Software](https://www.capterra.ch/directory/22/customer-service/software)
- [Online CRM Systeme](https://www.capterra.ch/directory/30072/online-crm/software)
- [Wissensmanagement Tools](https://www.capterra.ch/directory/30094/knowledge-management/software)
- [Entscheidungsunterstützungssysteme](https://www.capterra.ch/directory/30544/decision-support/software)
- [Kundensupport Software](https://www.capterra.ch/directory/32315/customer-support/software)

## Links

- [Auf Capterra anzeigen](https://www.capterra.ch/alternatives/130406/agi-self-service)
- [Produktprofil anzeigen](https://www.capterra.ch/software/130406/agi-self-service)

## Diese Seite ist in den folgenden Sprachen verfügbar

| Sprache | URL |
| de | <https://www.capterra.com.de/alternatives/130406/agi-self-service> |
| de-AT | <https://www.capterra.at/alternatives/130406/agi-self-service> |
| de-CH | <https://www.capterra.ch/alternatives/130406/agi-self-service> |
| en | <https://www.capterra.com/p/130406/AGI-Self-Service/alternatives/> |
| en-AE | <https://www.capterra.ae/alternatives/130406/agi-self-service> |
| en-AU | <https://www.capterra.com.au/alternatives/130406/agi-self-service> |
| en-CA | <https://www.capterra.ca/alternatives/130406/agi-self-service> |
| en-GB | <https://www.capterra.co.uk/alternatives/130406/agi-self-service> |
| en-IE | <https://www.capterra.ie/alternatives/130406/agi-self-service> |
| en-IL | <https://www.capterra.co.il/alternatives/130406/agi-self-service> |
| en-IN | <https://www.capterra.in/alternatives/130406/agi-self-service> |
| en-NZ | <https://www.capterra.co.nz/alternatives/130406/agi-self-service> |
| en-SG | <https://www.capterra.com.sg/alternatives/130406/agi-self-service> |
| en-ZA | <https://www.capterra.co.za/alternatives/130406/agi-self-service> |
| es | <https://www.capterra.es/alternatives/130406/agi-self-service> |
| es-AR | <https://www.capterra.com.ar/alternatives/130406/agi-self-service> |
| es-CL | <https://www.capterra.cl/alternatives/130406/agi-self-service> |
| es-CO | <https://www.capterra.co/alternatives/130406/agi-self-service> |
| es-CR | <https://www.capterra.co.cr/alternatives/130406/agi-self-service> |
| es-DO | <https://www.capterra.do/alternatives/130406/agi-self-service> |
| es-EC | <https://www.capterra.ec/alternatives/130406/agi-self-service> |
| es-MX | <https://www.capterra.mx/alternatives/130406/agi-self-service> |
| es-PA | <https://www.capterra.com.pa/alternatives/130406/agi-self-service> |
| es-PE | <https://www.capterra.pe/alternatives/130406/agi-self-service> |
| fr | <https://www.capterra.fr/alternatives/130406/agi-self-service> |
| fr-BE | <https://fr.capterra.be/alternatives/130406/agi-self-service> |
| fr-CA | <https://fr.capterra.ca/alternatives/130406/agi-self-service> |
| fr-LU | <https://www.capterra.lu/alternatives/130406/agi-self-service> |
| it | <https://www.capterra.it/alternatives/130406/agi-self-service> |
| ja | <https://www.capterra.jp/alternatives/130406/agi-self-service> |
| nl | <https://www.capterra.nl/alternatives/130406/agi-self-service> |
| nl-BE | <https://www.capterra.be/alternatives/130406/agi-self-service> |
| pt | <https://www.capterra.com.br/alternatives/130406/agi-self-service> |
| pt-PT | <https://www.capterra.pt/alternatives/130406/agi-self-service> |

-----

## Strukturierte Daten

<script type="application/ld+json">
  {"@context":"https://schema.org","@graph":[{"name":"Yonyx","description":"Finde die besten Yonyx Alternativen im Überblick: Die Top Tools im Vergleich mit Preisen, Funktionen, Nutzerbewertungen und übersichtlichen Infos zu Testversionen, Kundensupport, Konkurrenten & ähnliche Tools auf Capterra Schweiz.","url":"https://www.capterra.ch/alternatives/130406/agi-self-service","about":{"@id":"https://www.capterra.ch/alternatives/130406/agi-self-service#software"},"breadcrumb":{"@id":"https://www.capterra.ch/alternatives/130406/agi-self-service#breadcrumblist"},"@id":"https://www.capterra.ch/alternatives/130406/agi-self-service#webpage","@type":["WebPage","CollectionPage"],"isPartOf":{"@id":"https://www.capterra.ch/#website"},"inLanguage":"de-CH","mainEntity":{"@id":"https://www.capterra.ch/alternatives/130406/agi-self-service#software"},"publisher":{"@id":"https://www.capterra.ch/#organization"}},{"name":"Yonyx","url":"https://www.capterra.ch/software/130406/agi-self-service","@id":"https://www.capterra.ch/software/130406/agi-self-service#software","@type":"SoftwareApplication","publisher":{"@id":"https://www.capterra.ch/#organization"},"applicationCategory":"BusinessApplication","aggregateRating":{"@type":"AggregateRating","ratingValue":4.7,"bestRating":5,"ratingCount":256},"offers":{"price":"25","@type":"Offer"}},{"@id":"https://www.capterra.ch/alternatives/130406/agi-self-service#breadcrumblist","@type":"BreadcrumbList","itemListElement":[{"name":"Startseite","position":1,"item":"/","@type":"ListItem"},{"name":"Kundenservice Software","position":2,"item":"/directory/22/customer-service/software","@type":"ListItem"},{"name":"Yonyx","position":3,"item":"/software/130406/agi-self-service","@type":"ListItem"},{"name":"Alternativen zu Yonyx","position":4,"item":"https://www.capterra.ch/alternatives/130406/agi-self-service","@type":"ListItem"}]}]}
</script><script type="application/ld+json">
  {"name":"Die 15 besten Yonyx Alternativen - Capterra Schweiz 2026","@context":"https://schema.org","@id":"https://www.capterra.ch/alternatives/130406/agi-self-service#itemlist","@type":"ItemList","itemListElement":[{"name":"Freshdesk","position":1,"image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/69d55a02-59f1-4cbf-aabd-353fd6b19bca.png","url":"https://www.capterra.ch/software/124981/freshdesk","@type":"ListItem"},{"name":"Vanillasoft","position":2,"image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/528ed874-e325-4d42-9dbd-5fc2d9ca1109.png","url":"https://www.capterra.ch/software/27609/vanillasoft","@type":"ListItem"},{"name":"Convoso","position":3,"image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/689f3e71-cf5e-436f-9e79-09a0d3b9d3a9.png","url":"https://www.capterra.ch/software/76768/cloud-predictive-dialer","@type":"ListItem"},{"name":"CXone Mpower","position":4,"image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/b3fd65fb-d535-4d3c-a236-4c3eaf5cb32d.jpeg","url":"https://www.capterra.ch/software/134775/incontact-call-center-software","@type":"ListItem"},{"name":"DialedIn CCaaS","position":5,"image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/0ed69191-8b23-404b-ac76-495edf9c5336.png","url":"https://www.capterra.ch/software/29589/callcenternow","@type":"ListItem"},{"name":"Genesys Cloud CX","position":6,"image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/2833abc6-12c1-4581-8cc9-406ab7f5dd49.png","url":"https://www.capterra.ch/software/21409/genesys-cloud","@type":"ListItem"},{"name":"Dynamics 365","position":7,"image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/a5d35bcd-e674-49ae-b851-7c2579a7969f.jpeg","url":"https://www.capterra.ch/software/157279/dynamics-365","@type":"ListItem"},{"name":"RingCX","position":8,"image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/67f5975a-eb78-4c96-bebb-fb1ca434b76a.png","url":"https://www.capterra.ch/software/154951/ringcentral-contact-center","@type":"ListItem"},{"name":"Voiso","position":9,"image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/4ad55407-075e-45af-a6d5-a63dfe6d32ee.png","url":"https://www.capterra.ch/software/203121/voiso","@type":"ListItem"},{"name":"Salesforce Service Cloud","position":10,"image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/9aaf4fc8-6613-49c5-98cc-efcc446130b0.jpeg","url":"https://www.capterra.ch/software/136189/salesforce","@type":"ListItem"},{"name":"Zendesk Suite","position":11,"image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/f0d90c26-fb48-482e-bfed-fd16809bc437.png","url":"https://www.capterra.ch/software/164283/zendesk","@type":"ListItem"},{"name":"LiveAgent","position":12,"image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/72e94d6f-e43a-417d-9e8a-8d774fe6e086.png","url":"https://www.capterra.ch/software/102188/liveagent","@type":"ListItem"},{"name":"Bitrix24","position":13,"image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/0d820dd6-6e0b-43de-becb-e9078a2d9fac.png","url":"https://www.capterra.ch/software/113540/bitrix24","@type":"ListItem"},{"name":"TeamSupport","position":14,"image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/e85270b5-16e7-4c93-8837-afe44de85442.png","url":"https://www.capterra.ch/software/87908/teamsupport","@type":"ListItem"},{"name":"Zoho Desk","position":15,"image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/8d6440f4-1b79-46d5-a3ca-d4a0ae9e3100.png","url":"https://www.capterra.ch/software/169505/zoho-desk","@type":"ListItem"}],"numberOfItems":15}
</script>
