---
description: Detaillierte Informationen über Nextiva Contact Center zu Benutzerfreundlichkeit, Funktionen, Kosten, Vor- und Nachteilen aus verifizierten Nutzer-Erfahrungen. Lies Ratings & Bewertungen und entdecke ähnliche Tools dank Capterra Schweiz.
image: https://gdm-localsites-assets-gfprod.imgix.net/images/capterra/og_logo-e5a8c001ed0bd1bb922639230fcea71a.png?auto=format%2Cenhance%2Ccompress
title: Nextiva Contact Center Kosten, Erfahrungen & Bewertungen - Capterra Schweiz 2026
---

Breadcrumb: [Startseite](/) > [Call-Center Software](/directory/30007/call-center/software) > [Nextiva Contact Center](/software/145004/nextiva-call-center) > [Alternativen zu Nextiva Contact Center](https://www.capterra.ch/alternatives/145004/nextiva-call-center)

# Alternativen für Nextiva Contact Center

Canonical: https://www.capterra.ch/alternatives/145004/nextiva-call-center

> Entdecke die Top-Alternativen zu Nextiva Contact Center. Vergleiche Funktionen, Bewertungen und Rezensionen, um die beste Software für deine Anforderungen zu finden.

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## Top-Alternativen

1. **Bitrix24** — 4.2/5 (1001 reviews) — Bitrix24 ist ein Callcenter- und CRM-System. Mehr als 15 Millionen Unternehmen nutzen die Plattform täglich.
   - [Profil anzeigen](https://www.capterra.ch/software/113540/bitrix24)
   - [Vergleich mit Nextiva Contact Center](https://www.capterra.ch/compare/113540/145004/bitrix24/vs/nextiva-call-center)
2. **LiveAgent** — 4.7/5 (1787 reviews) — LiveAgent hilft Unternehmen dabei, einen optimalen Kundenservice zu erreichen. Schaffe eine Kundengemeinschaft, erhöhe die Kundenzufriedenheit und werde noch erfolgreicher.
   - [Profil anzeigen](https://www.capterra.ch/software/102188/liveagent)
   - [Vergleich mit Nextiva Contact Center](https://www.capterra.ch/compare/102188/145004/liveagent/vs/nextiva-call-center)
3. **NiCE CXone** — 4.2/5 (581 reviews) — Cloud-Kontaktcenter-Software, die IVR, kompetenzbasiertes Routing, KI, Anrufblending und Analysen bietet.
   - [Profil anzeigen](https://www.capterra.ch/software/134775/incontact-call-center-software)
   - [Vergleich mit Nextiva Contact Center](https://www.capterra.ch/compare/134775/145004/incontact-call-center-software/vs/nextiva-call-center)
4. **Five9** — 4.2/5 (484 reviews) — Cloud-Kontaktcenter mit praktischen KI – Inbound-, Outbound-, ACD-, IVR-, Predictive-Dialer-, Chat-, Anrufaufzeichnungs- und CRM-Integrationen.
   - [Profil anzeigen](https://www.capterra.ch/software/132405/five9)
   - [Vergleich mit Nextiva Contact Center](https://www.capterra.ch/compare/132405/145004/five9/vs/nextiva-call-center)
5. **Zendesk Suite** — 4.4/5 (4090 reviews) — Zendesk Talk ist eine Callcenter-Software, die direkt in das Zendesk-Ticketsystem integriert wurde.
   - [Profil anzeigen](https://www.capterra.ch/software/164283/zendesk)
   - [Vergleich mit Nextiva Contact Center](https://www.capterra.ch/compare/145004/164283/nextiva-call-center/vs/zendesk)
6. **Salesforce Service Cloud** — 4.5/5 (827 reviews) — Spare Zeit und senke Kosten mit Innovationen, die deine Kundenbeziehungen neu gestalten.
   - [Profil anzeigen](https://www.capterra.ch/software/136189/salesforce)
   - [Vergleich mit Nextiva Contact Center](https://www.capterra.ch/compare/136189/145004/salesforce/vs/nextiva-call-center)
7. **Genesys Cloud CX** — 4.3/5 (268 reviews) — PureCloud macht Kundenbeziehungen einfach. Wir verbinden Telefon, E-Mail und Chat durch ein einziges Tool für eine bessere Kundenbindung.
   - [Profil anzeigen](https://www.capterra.ch/software/21409/genesys-cloud)
   - [Vergleich mit Nextiva Contact Center](https://www.capterra.ch/compare/21409/145004/genesys-cloud/vs/nextiva-call-center)
8. **InfoFlo** — 4.5/5 (101 reviews) — Die VoIP-Preisgestaltung sollte einfach sein. Mit InfoFloTalk zahlst du nur 29,99 US-Dollar pro Zeile und erhältst UNBEGRENZTE Erweiterungen. Carmel Vision ist der einzige VoIP-Anbieter auf dieser Liste, der pro Zeile und nicht pro Nebenstelle abrechnet.
   - [Profil anzeigen](https://www.capterra.ch/software/96628/infoflo)
   - [Vergleich mit Nextiva Contact Center](https://www.capterra.ch/compare/96628/145004/infoflo/vs/nextiva-call-center)
9. **Efficy CRM** — 3.9/5 (91 reviews) — Effizientes CRM passt sich deinen Bedürfnissen an und nicht umgekehrt. Mit dem effizienten CRM kannst du deine Geschäftsaktivitäten ausbauen und weiterentwickeln.
   - [Profil anzeigen](https://www.capterra.ch/software/149894/efficy-crm)
   - [Vergleich mit Nextiva Contact Center](https://www.capterra.ch/compare/145004/149894/nextiva-call-center/vs/efficy-crm)
10. **Front** — 4.5/5 (288 reviews) — Front ist eine Kundenkommunikationsplattform, mit der Teams über ihren Posteingang mit mehr Transparenz und Effizienz zusammenarbeiten können.
    - [Profil anzeigen](https://www.capterra.ch/software/132901/front)
    - [Vergleich mit Nextiva Contact Center](https://www.capterra.ch/compare/132901/145004/front/vs/nextiva-call-center)
11. **Tidio** — 4.7/5 (590 reviews) — Tidio ist eine All-in-One-Kundenservice-Plattform, die es Ihnen ermöglicht, zeitnahen Support zu leisten und mit Live-Chat, Automatisierung und KI Umsätze zu generieren.
    - [Profil anzeigen](https://www.capterra.ch/software/144040/tidio-chat)
    - [Vergleich mit Nextiva Contact Center](https://www.capterra.ch/compare/144040/145004/tidio-chat/vs/nextiva-call-center)
12. **Zoho Desk** — 4.5/5 (2214 reviews) — Mit Zoho Desk können Unternehmen die Kundenkommunikation über Telefon, E-Mail, Live-Chat, SMS, soziale Medien und mehr verwalten.
    - [Profil anzeigen](https://www.capterra.ch/software/169505/zoho-desk)
    - [Vergleich mit Nextiva Contact Center](https://www.capterra.ch/compare/145004/169505/nextiva-call-center/vs/zoho-desk)
13. **Talkdesk** — 4.5/5 (733 reviews) — Talkdesk ist eine intuitive, Cloud-basierte Contact-Center-Software mit erweiterten Funktionen, umfassendem Reporting und nahtlosen Integrationen.
    - [Profil anzeigen](https://www.capterra.ch/software/132852/talkdesk)
    - [Vergleich mit Nextiva Contact Center](https://www.capterra.ch/compare/132852/145004/talkdesk/vs/nextiva-call-center)
14. **PhoneBurner** — 4.8/5 (176 reviews) — Leistungsstarke Outbound–Callcenter-Plattform. Erreiche viermal mehr Leads ohne unangenehme Pausen. Keine Einrichtungsgebühren. Kostenlose Testversion (keine Kreditkarte erforderlich).
    - [Profil anzeigen](https://www.capterra.ch/software/134672/phoneburner)
    - [Vergleich mit Nextiva Contact Center](https://www.capterra.ch/compare/134672/145004/phoneburner/vs/nextiva-call-center)
15. **Ricochet360** — 4.8/5 (82 reviews) — Produktumfang: Cloud-Telefonsystem, Progressive Dialer, CRM- und Lead-Management, Marketing-Automation und mobiles CRM.
    - [Profil anzeigen](https://www.capterra.ch/software/141932/ricochet)
    - [Vergleich mit Nextiva Contact Center](https://www.capterra.ch/compare/141932/145004/ricochet/vs/nextiva-call-center)

## Ähnliche Kategorien

- [Call-Center Software](https://www.capterra.ch/directory/30007/call-center/software)
- [Telefonanlage Software](https://www.capterra.ch/directory/31101/business-phone-systems/software)
- [Telefon Software](https://www.capterra.ch/directory/30084/telephony/software)
- [Kundenengagement Software](https://www.capterra.ch/directory/30906/customer-engagement/software)
- [CCM-Software](https://www.capterra.ch/directory/31002/customer-communications-management/software)

## Links

- [Auf Capterra anzeigen](https://www.capterra.ch/alternatives/145004/nextiva-call-center)
- [Produktprofil anzeigen](https://www.capterra.ch/software/145004/nextiva-call-center)

## Diese Seite ist in den folgenden Sprachen verfügbar

| Sprache | URL |
| de | <https://www.capterra.com.de/alternatives/145004/nextiva-call-center> |
| de-AT | <https://www.capterra.at/alternatives/145004/nextiva-call-center> |
| de-CH | <https://www.capterra.ch/alternatives/145004/nextiva-call-center> |
| en | <https://www.capterra.com/p/145004/Nextiva-Call-Center/alternatives/> |
| en-AE | <https://www.capterra.ae/alternatives/145004/nextiva-call-center> |
| en-AU | <https://www.capterra.com.au/alternatives/145004/nextiva-call-center> |
| en-CA | <https://www.capterra.ca/alternatives/145004/nextiva-call-center> |
| en-GB | <https://www.capterra.co.uk/alternatives/145004/nextiva-call-center> |
| en-IE | <https://www.capterra.ie/alternatives/145004/nextiva-call-center> |
| en-IL | <https://www.capterra.co.il/alternatives/145004/nextiva-call-center> |
| en-IN | <https://www.capterra.in/alternatives/145004/nextiva-call-center> |
| en-NZ | <https://www.capterra.co.nz/alternatives/145004/nextiva-call-center> |
| en-SG | <https://www.capterra.com.sg/alternatives/145004/nextiva-call-center> |
| en-ZA | <https://www.capterra.co.za/alternatives/145004/nextiva-call-center> |
| es | <https://www.capterra.es/alternatives/145004/nextiva-call-center> |
| es-AR | <https://www.capterra.com.ar/alternatives/145004/nextiva-call-center> |
| es-CL | <https://www.capterra.cl/alternatives/145004/nextiva-call-center> |
| es-CO | <https://www.capterra.co/alternatives/145004/nextiva-call-center> |
| es-CR | <https://www.capterra.co.cr/alternatives/145004/nextiva-call-center> |
| es-DO | <https://www.capterra.do/alternatives/145004/nextiva-call-center> |
| es-EC | <https://www.capterra.ec/alternatives/145004/nextiva-call-center> |
| es-MX | <https://www.capterra.mx/alternatives/145004/nextiva-call-center> |
| es-PA | <https://www.capterra.com.pa/alternatives/145004/nextiva-call-center> |
| es-PE | <https://www.capterra.pe/alternatives/145004/nextiva-call-center> |
| it | <https://www.capterra.it/alternatives/145004/nextiva-call-center> |
| nl | <https://www.capterra.nl/alternatives/145004/nextiva-call-center> |
| nl-BE | <https://www.capterra.be/alternatives/145004/nextiva-call-center> |

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