---
description: Detaillierte Informationen über Freshdesk Customer Success zu Benutzerfreundlichkeit, Funktionen, Kosten, Vor- und Nachteilen aus verifizierten Nutzer-Erfahrungen. Lies Ratings & Bewertungen und entdecke ähnliche Tools dank Capterra Schweiz.
image: https://gdm-localsites-assets-gfprod.imgix.net/images/capterra/og_logo-e5a8c001ed0bd1bb922639230fcea71a.png?auto=format%2Cenhance%2Ccompress
title: Freshdesk Customer Success Kosten, Erfahrungen & Bewertungen - Capterra Schweiz 2026
---

Breadcrumb: [Startseite](/) > [Customer Success Tools](/directory/30961/customer-success/software) > [Freshdesk Customer Success](/software/145293/natero) > [Alternativen zu Freshdesk Customer Success](https://www.capterra.ch/alternatives/145293/natero)

# Alternativen für Freshdesk Customer Success

Canonical: https://www.capterra.ch/alternatives/145293/natero

> Entdecke die Top-Alternativen zu Freshdesk Customer Success. Vergleiche Funktionen, Bewertungen und Rezensionen, um die beste Software für deine Anforderungen zu finden.

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## Top-Alternativen

1. **HubSpot Service Hub** — 4.4/5 (193 reviews) — Sorge dafür, dass dein Team organisiert ist, entwickle proaktive Kundenlösungen und erhalte Einblicke zur Zufriedenheit deiner Kunden mit dem HubSpot-Service-Hub.
   - [Profil anzeigen](https://www.capterra.ch/software/182476/hubspot-service-hub)
   - [Vergleich mit Freshdesk Customer Success](https://www.capterra.ch/compare/145293/182476/natero/vs/hubspot-service-hub)
2. **LiveAgent** — 4.7/5 (1789 reviews) — Großartiger Kundenservice beginnt mit einer besseren Helpdesk-Software. Gewinne mehr Kunden durch exzellenten Kundenservice mit LiveAgent.
   - [Profil anzeigen](https://www.capterra.ch/software/102188/liveagent)
   - [Vergleich mit Freshdesk Customer Success](https://www.capterra.ch/compare/102188/145293/liveagent/vs/natero)
3. **TeamSupport** — 4.5/5 (850 reviews) — Für Business-to-Business-Kundenbetreuung entwickelte Helpdesk-Software. Reduziere die Kosten und verbessere gleichzeitig die Kundenzufriedenheit.
   - [Profil anzeigen](https://www.capterra.ch/software/87908/teamsupport)
   - [Vergleich mit Freshdesk Customer Success](https://www.capterra.ch/compare/87908/145293/teamsupport/vs/natero)
4. **EngageBay CRM** — 4.6/5 (912 reviews) — EngageBay ist ein All-in-one-CRM mit Marketing-, Vertriebs- und Serviceautomatisierungsfunktionen in einer einzigen Plattform.
   - [Profil anzeigen](https://www.capterra.ch/software/178819/engagebay-marketing)
   - [Vergleich mit Freshdesk Customer Success](https://www.capterra.ch/compare/145293/178819/natero/vs/engagebay-marketing)
5. **LiveChat** — 4.6/5 (1727 reviews) — Premium Live-Chat- und Help-Desk-Software für Unternehmen. Probiere LiveChat kostenlos, mache aus deinem Support-Team wahre Kundenservice-Rockstars\!
   - [Profil anzeigen](https://www.capterra.ch/software/62194/livechat)
   - [Vergleich mit Freshdesk Customer Success](https://www.capterra.ch/compare/62194/145293/livechat/vs/natero)
6. **Front** — 4.5/5 (290 reviews) — Front ist eine Kundenkommunikationsplattform, mit der Teams über ihren Posteingang mit mehr Transparenz und Effizienz zusammenarbeiten können.
   - [Profil anzeigen](https://www.capterra.ch/software/132901/front)
   - [Vergleich mit Freshdesk Customer Success](https://www.capterra.ch/compare/132901/145293/front/vs/natero)
7. **ChurnZero** — 4.7/5 (130 reviews) — Die Kundenerfolgsplattform ChurnZero hilft Unternehmen, Abwanderung durch Datenintegration, Zufriedenheitswerte, Automatisierung, NPS und vieles mehr zu bekämpfen.
   - [Profil anzeigen](https://www.capterra.ch/software/157980/churnzero)
   - [Vergleich mit Freshdesk Customer Success](https://www.capterra.ch/compare/145293/157980/natero/vs/churnzero)
8. **Zendesk Suite** — 4.4/5 (4094 reviews) — Zendesk ermöglicht Unternehmen, Support zu bieten, mit Selbstbedienung zu skalieren und sich durch proaktives Engagement zu differenzieren.
   - [Profil anzeigen](https://www.capterra.ch/software/164283/zendesk)
   - [Vergleich mit Freshdesk Customer Success](https://www.capterra.ch/compare/145293/164283/natero/vs/zendesk)
9. **Bitrix24** — 4.2/5 (1005 reviews) — High-End-Lösung für Vertrieb, Zusammenarbeit, Kommunikation, soziales Networking sowie Workflowmanagement.
   - [Profil anzeigen](https://www.capterra.ch/software/113540/bitrix24)
   - [Vergleich mit Freshdesk Customer Success](https://www.capterra.ch/compare/113540/145293/bitrix24/vs/natero)
10. **Zoho Desk** — 4.5/5 (2216 reviews) — Setze den Kundendienst in den Mittelpunkt deines Unternehmens. Mache Agenten produktiver, Manager wirkungsstärker und gib Kunden mehr Entscheidungsbefugnis.
    - [Profil anzeigen](https://www.capterra.ch/software/169505/zoho-desk)
    - [Vergleich mit Freshdesk Customer Success](https://www.capterra.ch/compare/145293/169505/natero/vs/zoho-desk)
11. **Survicate** — 4.6/5 (99 reviews) — Erfasse mehr Kundenfeedback und biete ein besseres Kundenerlebnis. Verwende 20 native Integrationen, um auf Kundenfeedback zu reagieren.
    - [Profil anzeigen](https://www.capterra.ch/software/132914/survicate)
    - [Vergleich mit Freshdesk Customer Success](https://www.capterra.ch/compare/132914/145293/survicate/vs/natero)
12. **Salesforce Starter** — 4.4/5 (226 reviews) — Customer-Relationship-Managementsoftware, die eine manuelle Dateneingabe überflüssig macht und Data Science nutzt, um Benutzern zu helfen, bessere Entscheidungen zu treffen.
    - [Profil anzeigen](https://www.capterra.ch/software/132665/Salesforce-Starter)
    - [Vergleich mit Freshdesk Customer Success](https://www.capterra.ch/compare/132665/145293/Salesforce-Starter/vs/natero)
13. **Issuetrak** — 4.6/5 (205 reviews) — Mit Issuetrak kannst du Tickets und Anfragen von Anfang bis Ende verwalten. Flexibel, anpassbar und einfach zu bedienen. In der Cloud oder vor Ort.
    - [Profil anzeigen](https://www.capterra.ch/software/16499/issuetrak)
    - [Vergleich mit Freshdesk Customer Success](https://www.capterra.ch/compare/16499/145293/issuetrak/vs/natero)
14. **Agile CRM** — 4.1/5 (526 reviews) — Agile CRM ist eine komplette Verkaufs-, Marketing- und Service-Suite, die es Kleinen und mittleren Unternehmen ermöglicht, wie die Fortune 500 zu verkaufen und zu vermarkten.
    - [Profil anzeigen](https://www.capterra.ch/software/135148/agile-crm)
    - [Vergleich mit Freshdesk Customer Success](https://www.capterra.ch/compare/135148/145293/agile-crm/vs/natero)
15. **Efficy CRM** — 3.9/5 (91 reviews) — Effizientes CRM passt sich deinen Bedürfnissen an und nicht umgekehrt. Mit dem effizienten CRM kannst du deine Geschäftsaktivitäten ausbauen und weiterentwickeln.
    - [Profil anzeigen](https://www.capterra.ch/software/149894/efficy-crm)
    - [Vergleich mit Freshdesk Customer Success](https://www.capterra.ch/compare/145293/149894/natero/vs/efficy-crm)

## Ähnliche Kategorien

- [Customer Success Tools](https://www.capterra.ch/directory/30961/customer-success/software)
- [Kundenbindung-Software](https://www.capterra.ch/directory/34255/customer-retention/software)
- [IT Ticketsysteme](https://www.capterra.ch/directory/32623/it-ticketing-systems-software/software)

## Links

- [Auf Capterra anzeigen](https://www.capterra.ch/alternatives/145293/natero)
- [Produktprofil anzeigen](https://www.capterra.ch/software/145293/natero)

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