---
description: Detaillierte Informationen über ManageEngine ServiceDesk Plus zu Benutzerfreundlichkeit, Funktionen, Kosten, Vor- und Nachteilen aus verifizierten Nutzer-Erfahrungen. Lies Ratings & Bewertungen und entdecke ähnliche Tools dank Capterra Schweiz.
image: https://gdm-localsites-assets-gfprod.imgix.net/images/capterra/og_logo-e5a8c001ed0bd1bb922639230fcea71a.png?auto=format%2Cenhance%2Ccompress
title: ManageEngine ServiceDesk Plus Kosten, Erfahrungen & Bewertungen - Capterra Schweiz 2026
---

Breadcrumb: [Startseite](/) > [Help-Desk-Software](/directory/30008/help-desk/software) > [ManageEngine ServiceDesk Plus](/software/179501/manageengine-service-desk-plus) > [Alternativen zu ManageEngine ServiceDesk Plus](https://www.capterra.ch/alternatives/179501/manageengine-service-desk-plus)

# Alternativen für ManageEngine ServiceDesk Plus

Canonical: https://www.capterra.ch/alternatives/179501/manageengine-service-desk-plus

> Entdecke die Top-Alternativen zu ManageEngine ServiceDesk Plus. Vergleiche Funktionen, Bewertungen und Rezensionen, um die beste Software für deine Anforderungen zu finden.

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## Top-Alternativen

1. **Freshservice** — 4.5/5 (685 reviews) — Online-ITSM-Service-Desk mit Vorfalls-, Problem-, Änderungs-, Freigabe- und Asset-Management mit leistungsstarkem Ticketing und Automatisierung
   - [Profil anzeigen](https://www.capterra.ch/software/132997/freshservice)
   - [Vergleich mit ManageEngine ServiceDesk Plus](https://www.capterra.ch/compare/132997/179501/freshservice/vs/manageengine-service-desk-plus)
2. **Freshdesk** — 4.5/5 (3408 reviews) — Freshdesk ist eine nutzerfreundliche Kundendienstsoftware, die über 40.000 Unternehmen dabei unterstützt, herausragende Kundenerlebnisse zu schaffen.
   - [Profil anzeigen](https://www.capterra.ch/software/124981/freshdesk)
   - [Vergleich mit ManageEngine ServiceDesk Plus](https://www.capterra.ch/compare/124981/179501/freshdesk/vs/manageengine-service-desk-plus)
3. **LiveAgent** — 4.7/5 (1753 reviews) — Großartiger Kundenservice beginnt mit einer besseren Helpdesk-Software. Gewinne mehr Kunden durch exzellenten Kundenservice mit LiveAgent.
   - [Profil anzeigen](https://www.capterra.ch/software/102188/liveagent)
   - [Vergleich mit ManageEngine ServiceDesk Plus](https://www.capterra.ch/compare/102188/179501/liveagent/vs/manageengine-service-desk-plus)
4. **Zendesk Suite** — 4.4/5 (4072 reviews) — Zendesk ermöglicht Unternehmen, Support zu bieten, mit Selbstbedienung zu skalieren und sich durch proaktives Engagement zu differenzieren.
   - [Profil anzeigen](https://www.capterra.ch/software/164283/zendesk)
   - [Vergleich mit ManageEngine ServiceDesk Plus](https://www.capterra.ch/compare/164283/179501/zendesk/vs/manageengine-service-desk-plus)
5. **Zoho Desk** — 4.5/5 (2211 reviews) — Setze den Kundendienst in den Mittelpunkt deines Unternehmens. Mache Agenten produktiver, Manager wirkungsstärker und gib Kunden mehr Entscheidungsbefugnis.
   - [Profil anzeigen](https://www.capterra.ch/software/169505/zoho-desk)
   - [Vergleich mit ManageEngine ServiceDesk Plus](https://www.capterra.ch/compare/169505/179501/zoho-desk/vs/manageengine-service-desk-plus)
6. **SysAid** — 4.5/5 (511 reviews) — SysAid: Next-Gen-KI-ITSM-Tool zur Steigerung der Produktivität durch intuitives, dialogorientiertes Service-Management
   - [Profil anzeigen](https://www.capterra.ch/software/107225/sysaid)
   - [Vergleich mit ManageEngine ServiceDesk Plus](https://www.capterra.ch/compare/107225/179501/sysaid/vs/manageengine-service-desk-plus)
7. **JIRA Service Management** — 4.5/5 (763 reviews) — JIRA Service Desk ist eine neue Service-Management-Software, die IT- und Business-Teams tatsächlich gerne benutzen.
   - [Profil anzeigen](https://www.capterra.ch/software/138769/jira-service-management)
   - [Vergleich mit ManageEngine ServiceDesk Plus](https://www.capterra.ch/compare/138769/179501/jira-service-management/vs/manageengine-service-desk-plus)
8. **Zoho CRM** — 4.3/5 (6964 reviews) — Zoho CRM bietet Unternehmen eine komplette Lösung für das Kundenbeziehung-Lebenszyklus-Management
   - [Profil anzeigen](https://www.capterra.ch/software/155928/zoho-crm)
   - [Vergleich mit ManageEngine ServiceDesk Plus](https://www.capterra.ch/compare/155928/179501/zoho-crm/vs/manageengine-service-desk-plus)
9. **Dynamics 365** — 4.4/5 (5811 reviews) — Integrierte Business-Management-Lösung, die Finanz-, Kundenbeziehungs- und Lieferkettenprozesse automatisiert.
   - [Profil anzeigen](https://www.capterra.ch/software/157279/dynamics-365)
   - [Vergleich mit ManageEngine ServiceDesk Plus](https://www.capterra.ch/compare/157279/179501/dynamics-365/vs/manageengine-service-desk-plus)
10. **ServiceNow Customer Service Management** — 4.4/5 (151 reviews) — ServiceNow Customer Service Management wurde für die digital vernetzte Dienstleistungswirtschaft entwickelt.
    - [Profil anzeigen](https://www.capterra.ch/software/192052/servicenow-customer-service-management)
    - [Vergleich mit ManageEngine ServiceDesk Plus](https://www.capterra.ch/compare/179501/192052/manageengine-service-desk-plus/vs/servicenow-customer-service-management)
11. **Agile CRM** — 4.1/5 (524 reviews) — Agile CRM ist eine komplette Verkaufs-, Marketing- und Service-Suite, die es Kleinen und mittleren Unternehmen ermöglicht, wie die Fortune 500 zu verkaufen und zu vermarkten.
    - [Profil anzeigen](https://www.capterra.ch/software/135148/agile-crm)
    - [Vergleich mit ManageEngine ServiceDesk Plus](https://www.capterra.ch/compare/135148/179501/agile-crm/vs/manageengine-service-desk-plus)
12. **OTRS** — 4.4/5 (96 reviews) — Komplett betreute Service Management-Lösung, die Ticketing, Workflow-Automatisierung und Benachrichtigungen für ITSM, Kundenservice und Corporate Security umfasst.
    - [Profil anzeigen](https://www.capterra.ch/software/127284/otrs)
    - [Vergleich mit ManageEngine ServiceDesk Plus](https://www.capterra.ch/compare/127284/179501/otrs/vs/manageengine-service-desk-plus)
13. **Bitrix24** — 4.2/5 (984 reviews) — High-End-Lösung für Vertrieb, Zusammenarbeit, Kommunikation, soziales Networking sowie Workflowmanagement.
    - [Profil anzeigen](https://www.capterra.ch/software/113540/bitrix24)
    - [Vergleich mit ManageEngine ServiceDesk Plus](https://www.capterra.ch/compare/113540/179501/bitrix24/vs/manageengine-service-desk-plus)
14. **Issuetrak** — 4.6/5 (205 reviews) — Mit Issuetrak kannst du Tickets und Anfragen von Anfang bis Ende verwalten. Flexibel, anpassbar und einfach zu bedienen. In der Cloud oder vor Ort.
    - [Profil anzeigen](https://www.capterra.ch/software/16499/issuetrak)
    - [Vergleich mit ManageEngine ServiceDesk Plus](https://www.capterra.ch/compare/16499/179501/issuetrak/vs/manageengine-service-desk-plus)
15. **TeamSupport** — 4.5/5 (848 reviews) — Für Business-to-Business-Kundenbetreuung entwickelte Helpdesk-Software. Reduziere die Kosten und verbessere gleichzeitig die Kundenzufriedenheit.
    - [Profil anzeigen](https://www.capterra.ch/software/87908/teamsupport)
    - [Vergleich mit ManageEngine ServiceDesk Plus](https://www.capterra.ch/compare/87908/179501/teamsupport/vs/manageengine-service-desk-plus)

## Ähnliche Kategorien

- [Help-Desk-Software](https://www.capterra.ch/directory/30008/help-desk/software)
- [IT Asset Management Software](https://www.capterra.ch/directory/30077/it-asset-management/software)
- [IT-Service-Software](https://www.capterra.ch/directory/30672/it-service/software)
- [Issue Tracking Software](https://www.capterra.ch/directory/30675/issue-tracking/software)
- [ITSM Tools](https://www.capterra.ch/directory/30676/itsm/software)

## Links

- [Auf Capterra anzeigen](https://www.capterra.ch/alternatives/179501/manageengine-service-desk-plus)
- [Produktprofil anzeigen](https://www.capterra.ch/software/179501/manageengine-service-desk-plus)

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| de-CH | <https://www.capterra.ch/alternatives/179501/manageengine-service-desk-plus> |
| en | <https://www.capterra.com/p/179501/ManageEngine-Service-Desk-Plus/alternatives/> |
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| en-IN | <https://www.capterra.in/alternatives/179501/manageengine-service-desk-plus> |
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| en-ZA | <https://www.capterra.co.za/alternatives/179501/manageengine-service-desk-plus> |
| es | <https://www.capterra.es/alternatives/179501/manageengine-service-desk-plus> |
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| es-CL | <https://www.capterra.cl/alternatives/179501/manageengine-service-desk-plus> |
| es-CO | <https://www.capterra.co/alternatives/179501/manageengine-service-desk-plus> |
| es-CR | <https://www.capterra.co.cr/alternatives/179501/manageengine-service-desk-plus> |
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| es-PE | <https://www.capterra.pe/alternatives/179501/manageengine-service-desk-plus> |
| fr | <https://www.capterra.fr/alternatives/179501/manageengine-service-desk-plus> |
| fr-BE | <https://fr.capterra.be/alternatives/179501/manageengine-service-desk-plus> |
| fr-CA | <https://fr.capterra.ca/alternatives/179501/manageengine-service-desk-plus> |
| fr-LU | <https://www.capterra.lu/alternatives/179501/manageengine-service-desk-plus> |
| it | <https://www.capterra.it/alternatives/179501/manageengine-service-desk-plus> |
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| nl | <https://www.capterra.nl/alternatives/179501/manageengine-service-desk-plus> |
| nl-BE | <https://www.capterra.be/alternatives/179501/manageengine-service-desk-plus> |
| pt | <https://www.capterra.com.br/alternatives/179501/manageengine-service-desk-plus> |
| pt-PT | <https://www.capterra.pt/alternatives/179501/manageengine-service-desk-plus> |
| sv | <https://www.capterra.se/alternatives/179501/manageengine-service-desk-plus> |

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