---
description: Detaillierte Informationen über ProProfs Help Desk zu Benutzerfreundlichkeit, Funktionen, Kosten, Vor- und Nachteilen aus verifizierten Nutzer-Erfahrungen. Lies Ratings & Bewertungen und entdecke ähnliche Tools dank Capterra Schweiz.
image: https://gdm-localsites-assets-gfprod.imgix.net/images/capterra/og_logo-e5a8c001ed0bd1bb922639230fcea71a.png?auto=format%2Cenhance%2Ccompress
title: ProProfs Help Desk Kosten, Erfahrungen & Bewertungen - Capterra Schweiz 2026
---

Breadcrumb: [Startseite](/) > [Help-Desk-Software](/directory/30008/help-desk/software) > [ProProfs Help Desk](/software/200141/proprofs-help-desk) > [Alternativen zu ProProfs Help Desk](https://www.capterra.ch/alternatives/200141/proprofs-help-desk)

# Alternativen für ProProfs Help Desk

Canonical: https://www.capterra.ch/alternatives/200141/proprofs-help-desk

> Entdecke die Top-Alternativen zu ProProfs Help Desk. Vergleiche Funktionen, Bewertungen und Rezensionen, um die beste Software für deine Anforderungen zu finden.

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## Top-Alternativen

1. **HubSpot Service Hub** — 4.4/5 (187 reviews) — Sorge dafür, dass dein Team organisiert ist, entwickle proaktive Kundenlösungen und erhalte Einblicke zur Zufriedenheit deiner Kunden mit dem HubSpot-Service-Hub.
   - [Profil anzeigen](https://www.capterra.ch/software/182476/hubspot-service-hub)
   - [Vergleich mit ProProfs Help Desk](https://www.capterra.ch/compare/182476/200141/hubspot-service-hub/vs/proprofs-help-desk)
2. **Freshdesk** — 4.5/5 (3408 reviews) — Freshdesk ist eine nutzerfreundliche Kundendienstsoftware, die über 40.000 Unternehmen dabei unterstützt, herausragende Kundenerlebnisse zu schaffen.
   - [Profil anzeigen](https://www.capterra.ch/software/124981/freshdesk)
   - [Vergleich mit ProProfs Help Desk](https://www.capterra.ch/compare/124981/200141/freshdesk/vs/proprofs-help-desk)
3. **LiveAgent** — 4.7/5 (1753 reviews) — Großartiger Kundenservice beginnt mit einer besseren Helpdesk-Software. Gewinne mehr Kunden durch exzellenten Kundenservice mit LiveAgent.
   - [Profil anzeigen](https://www.capterra.ch/software/102188/liveagent)
   - [Vergleich mit ProProfs Help Desk](https://www.capterra.ch/compare/102188/200141/liveagent/vs/proprofs-help-desk)
4. **Missive** — 4.9/5 (147 reviews) — Kollaborativer E-Mail- und Threaded Group-Chat für produktive Teams. Eine einzige App für deine gesamte interne und externe Kommunikation.
   - [Profil anzeigen](https://www.capterra.ch/software/152884/missive)
   - [Vergleich mit ProProfs Help Desk](https://www.capterra.ch/compare/152884/200141/missive/vs/proprofs-help-desk)
5. **Hiver** — 4.7/5 (146 reviews) — Hiver hilft dir bei der Verwaltung von Kundenbetreuung und Vertrieb direkt von Gmail aus. So können Teams mühelos über gemeinsam genutzte Posteingänge zusammenarbeiten.
   - [Profil anzeigen](https://www.capterra.ch/software/142975/hiver)
   - [Vergleich mit ProProfs Help Desk](https://www.capterra.ch/compare/142975/200141/hiver/vs/proprofs-help-desk)
6. **Front** — 4.5/5 (286 reviews) — Front ist eine Kundenkommunikationsplattform, mit der Teams über ihren Posteingang mit mehr Transparenz und Effizienz zusammenarbeiten können.
   - [Profil anzeigen](https://www.capterra.ch/software/132901/front)
   - [Vergleich mit ProProfs Help Desk](https://www.capterra.ch/compare/132901/200141/front/vs/proprofs-help-desk)
7. **Zoho Desk** — 4.5/5 (2211 reviews) — Setze den Kundendienst in den Mittelpunkt deines Unternehmens. Mache Agenten produktiver, Manager wirkungsstärker und gib Kunden mehr Entscheidungsbefugnis.
   - [Profil anzeigen](https://www.capterra.ch/software/169505/zoho-desk)
   - [Vergleich mit ProProfs Help Desk](https://www.capterra.ch/compare/169505/200141/zoho-desk/vs/proprofs-help-desk)
8. **Help Scout** — 4.6/5 (225 reviews) — Help Scout ist ein webbasierter Helpdesk für eine großartige Kundenerfahrung.
   - [Profil anzeigen](https://www.capterra.ch/software/136909/help-scout)
   - [Vergleich mit ProProfs Help Desk](https://www.capterra.ch/compare/136909/200141/help-scout/vs/proprofs-help-desk)
9. **EngageBay CRM** — 4.7/5 (907 reviews) — EngageBay ist ein All-in-one-CRM mit Marketing-, Vertriebs- und Serviceautomatisierungsfunktionen in einer einzigen Plattform.
   - [Profil anzeigen](https://www.capterra.ch/software/178819/engagebay-marketing)
   - [Vergleich mit ProProfs Help Desk](https://www.capterra.ch/compare/178819/200141/engagebay-marketing/vs/proprofs-help-desk)
10. **JIRA Service Management** — 4.5/5 (763 reviews) — JIRA Service Desk ist eine neue Service-Management-Software, die IT- und Business-Teams tatsächlich gerne benutzen.
    - [Profil anzeigen](https://www.capterra.ch/software/138769/jira-service-management)
    - [Vergleich mit ProProfs Help Desk](https://www.capterra.ch/compare/138769/200141/jira-service-management/vs/proprofs-help-desk)
11. **BOSSDesk** — 4.6/5 (139 reviews) — Die BOSS Solutions Suite ist eine vollständig integrierte ITSM-Lösung, die sowohl in der Cloud als auch On-Premise verfügbar ist.
    - [Profil anzeigen](https://www.capterra.ch/software/144825/boss-solutions)
    - [Vergleich mit ProProfs Help Desk](https://www.capterra.ch/compare/144825/200141/boss-solutions/vs/proprofs-help-desk)
12. **TeamSupport** — 4.5/5 (848 reviews) — Für Business-to-Business-Kundenbetreuung entwickelte Helpdesk-Software. Reduziere die Kosten und verbessere gleichzeitig die Kundenzufriedenheit.
    - [Profil anzeigen](https://www.capterra.ch/software/87908/teamsupport)
    - [Vergleich mit ProProfs Help Desk](https://www.capterra.ch/compare/87908/200141/teamsupport/vs/proprofs-help-desk)
13. **Zendesk Suite** — 4.4/5 (4072 reviews) — Zendesk ermöglicht Unternehmen, Support zu bieten, mit Selbstbedienung zu skalieren und sich durch proaktives Engagement zu differenzieren.
    - [Profil anzeigen](https://www.capterra.ch/software/164283/zendesk)
    - [Vergleich mit ProProfs Help Desk](https://www.capterra.ch/compare/164283/200141/zendesk/vs/proprofs-help-desk)
14. **Bitrix24** — 4.2/5 (984 reviews) — Bitrix24 ist ein kostenloser Website-Builder für kleine Unternehmen.
    - [Profil anzeigen](https://www.capterra.ch/software/113540/bitrix24)
    - [Vergleich mit ProProfs Help Desk](https://www.capterra.ch/compare/113540/200141/bitrix24/vs/proprofs-help-desk)
15. **TOPdesk** — 4.4/5 (110 reviews) — Servicemanagement-Lösung, die ein sofort einsatzbereites ITSM-Tool mit hauseigenen Experten kombiniert – here to make service happen since 1993.
    - [Profil anzeigen](https://www.capterra.ch/software/127562/topdesk)
    - [Vergleich mit ProProfs Help Desk](https://www.capterra.ch/compare/127562/200141/topdesk/vs/proprofs-help-desk)

## Ähnliche Kategorien

- [Help-Desk-Software](https://www.capterra.ch/directory/30008/help-desk/software)
- [Kundenservice Software](https://www.capterra.ch/directory/22/customer-service/software)
- [ITSM Tools](https://www.capterra.ch/directory/30676/itsm/software)
- [Service Desk Software](https://www.capterra.ch/directory/31027/service-desk/software)
- [Issue Tracking Software](https://www.capterra.ch/directory/30675/issue-tracking/software)

## Links

- [Auf Capterra anzeigen](https://www.capterra.ch/alternatives/200141/proprofs-help-desk)
- [Produktprofil anzeigen](https://www.capterra.ch/software/200141/proprofs-help-desk)

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