IT-Service-Software

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Atera

Atera

von Atera

(58 Bewertungen)

Atera ist eine Cloud-basierte IT-Management-Plattform, die eine Komplett-Lösung für MSPs bietet. Atera bietet RMM, PSA & Helpdesk und Remote-Zugriff in einer leistungsstarken Lösung. Ateras innovative Plattform ist einfach zu bedienen, so dass sich MSPs schnell integrieren lassen. Ateras disruptives Preismodell ermöglicht MSPs, pro Techniker zu zahlen,mit einer unbegrenzten Anzahl an Agenten, und transparente und berechenbare Preisgestaltung zu bieten. Wir bieten eine kostenlose 30-Tage-Testversion, also melde dich gleich an und starte! Erfahre mehr über Atera

ConnectWise Automate

ConnectWise Automate

von ConnectWise

(22 Bewertungen)

ConnectWise Automate, formerly LabTech is the only RMM platform designed to work the way you work, because it was built by a managed service provider (MSP) specifically for MSPs. Designed with cutting-edge agent technology, Automate delivers unprecedented centralized visibility into your clients IT systems. Its powerful built-in monitors alert you when IT issues are found, so you can resolve problems proactively, before they result in downtime for your clients. Start your free trial today! Erfahre mehr über ConnectWise Automate

mHelpDesk

mHelpDesk

von mHelpDesk

(524 Bewertungen)

The #1 Most Top Rated Field Service Software. mHelpDesk helps you manage field technicians, book jobs, manage work orders, invoice clients, manage billing, and get paid faster. You will "wow" your customers when your field technicians show up with an iPad. They can get all their jobs in the field and add time tracking and pictures to mobile work orders. Test drive mHelpDesk today. Get your Free Demo & Free Trial, and see why we're trusted by tens of thousands of service professionals globally. Erfahre mehr über mHelpDesk

ConnectWise PSA

ConnectWise PSA

von ConnectWise

(69 Bewertungen)

Being in control of your business means understanding where the money goes. ConnectWise puts important financial data at your fingertips rather than under lock and key. From quote to invoice, we make getting paid easier with the fully automated invoicing capabilities in ConnectWise. Through automation, all service history is tracked and invoices are sent on time with a level of detail clients will appreciate. Erfahre mehr über ConnectWise PSA

Freshservice

Freshservice

von Freshworks

(53 Bewertungen)

Pflege das Inventar deiner Unternehmens-IT und Nicht-IT-Assets wie Verträge, Hardware, Software und verfolge Asset Details während ihrer gesamten Lebensdauer mit Freshservices Asset-Management. Das Tool stellt ein erfrischendes Benutzererlebnis dar, und bietet außerdem leistungsfähige Ticketing- und Asset-Management-Funktionen, wie automatische Entdeckung neuer Ressourcen, leistungsstarkes Konfigurationsmanagement und verbesserte Wirkungsanalyse. Erfahre mehr über Freshservice

JDisc Discovery

JDisc Discovery

von JDisc

(7 Bewertungen)

A network inventory and documentation software that collects software and hardware details from devices on your net. Erfahre mehr über JDisc Discovery

Service Desk

Service Desk

von InvGate

(8 Bewertungen)

InvGate Service Desk is a web-based ITIL ready solution with an unprecedented user interface. Offering Incident, Problem, Change, Asset & Knowledge processes. Service Desk provides unmatched collaboration between users, powerful automation & smart ticket management. Multi-tenant cloud-based SaaS or On-Premise implementation. 100% code-free configuration, drag-and-drop graphical workflow builder, business analytics reporting, custom dashboards, SLAs, email ticketing and Gamification. Erfahre mehr über Service Desk

SysAid

SysAid

von SysAid Technologies

(69 Bewertungen)

Mit mehr als 15 Jahren Erfahrung im IT-Bereich, hat SysAid mehr als 100.000 glücklichen Administratoren bedient. Unser einfaches Ticketing-System erleichtert über 82M Ticketings pro Jahr, alleine in den USA werden über 2000 Organisation unterstützt. Wir wurden in mehr als 40 Sprachen übersetzt und in unserer Gemeinschaft wirst Du immer einen SysAid-Freund in deiner Nähe finden. Kontaktiere uns jetzt, um zu sehen, was SysAid für dich tun kann. Erfahre mehr über SysAid

Samanage

Samanage

von Samanage

(403 Bewertungen)

SAManage ist die am meisten und besten bewertete IT-Asset-Management-Lösung. Unsere Software eignet sich nicht nur für die kontinuierliche Bereitstellung von Metriken, Daten und Berichten (auch wenn wir all das tun!), sondern vereinfacht komplexe Aufgaben und automatisiert die grundlegenden Aufgaben. Verfolge einfach deine Hardware, Software, Verträge, Bestellungen, Lizenzen und Garantien an einem Ort. Spare wertvolle Zeit und liefere schnellere und intelligentere Dienste, so dass du nicht mehr von einer Brandstelle zur nächsten hetzt. Erfahre mehr über Samanage

Kaseya VSA

Kaseya VSA

von Kaseya

(36 Bewertungen)

Kaseya Backup und Disaster Recovery (BUDR) bietet in Echtzeit automatisierte Disk-Backups, Disk-Imaging, Datei-Level-Backups und Bare-Metal-Wiederherstellung für Windows Server und Arbeitsstationen. Im Gegensatz zu herkömmlichen dateibasierten Produkten, erstellt Kaseya BUDR ein Bild des gesamten Systemstatus - einschließlich Betriebssystem, Business-Anwendungen, Benutzereinstellungen, Treiber und Daten - so dass Administratoren schwer beschädigte Systeme in weniger als einer Stunde wieder aufbauen können. Erfahre mehr über Kaseya VSA

ServiceDesk Plus

ServiceDesk Plus

von ManageEngine

(47 Bewertungen)

ManageEngine ServiceDesk Plus is a Help Desk and Asset Management Software. It offers an Integrated Package with Incident Management(Trouble Ticketing), Asset Tracking, Purchasing, Contract Management, Self-Service Portal, and Knowledge Base at an Affordable Price Point. ServiceDesk Plus provides all that you need to have a Full-Fledged IT Help Desk and a Productive Help Desk Staff. ManageEngine ServiceDesk Plus is available in both On-Premise and On-Demand. Erfahre mehr über ServiceDesk Plus

Wrike

Wrike

von Wrike

(638 Bewertungen)

Wrike macht die Verwaltung von mehreren Projekten und funktionsübergreifenden, verstreuten oder wachsenden Teams einfacher. Unsere End-to-End Lösung kümmert sich um Deine Projekte von der ersten Anfrage an und verfolgt den ganzen Weg der Arbeitsfortschritte und der Berichterstattung. Verwalte Deine Projekte von der Erstellung und der Delegation der Arbeiten bis hin zur Visualisierung von Plänen, der Organisation von Workflows und vieles mehr. Perfekt für Marketing, Kreativität, IT, Abwicklung, Analytik-Teams und PMOs. Erfahre mehr über Wrike

Kaseya BMS

Kaseya BMS

von Kaseya

(9 Bewertungen)

Alles, was du benötigst, um dein IT-Unternehmen zu führen - und das zu einem niedrigen Preis. Kaseya BMS ist die funktionsreichste Business-Management-Lösung auf dem Markt zur Unterstützung aller Back-End-Anforderungen deines IT-Unternehmens: Service Desk, CRM, Finanzen, Projektmanagement, Abrechnung, Zeit- & Kosten-Tracking, Bestandsführung und vieles mehr. Starte deine kostenlose Testversion! Erfahre mehr über Kaseya BMS

BlueFolder

BlueFolder

von BlueFolder

(17 Bewertungen)

BlueFolder is a web-based service management solution that offers a unique blend of ease-of-use and breadth of functionality. Along with features such as robust work order management, scheduling/dispatch, and billing, BlueFolder stands apart with features like a powerful customer portal, asset/equipment tracking, and customer notifications. Our customers regularly tell us that adopting it has been the key to realizing the productivity gains that have propelled their business to the next level. Erfahre mehr über BlueFolder

SolarWinds N-central

SolarWinds N-central

von SolarWinds MSP

(6 Bewertungen)

Remote Monitoring & Management ist die führende Remote-Management-Plattform auf dem Markt, und zwar aus gutem Grund: Sie bietet dir die umfassendste Reihe von Tools zum Sichern, Verwalten und Verbessern von IT-Vorgängen. Die webbasierte Konsole bietet integriertes Patch-Management, Anti-Virus, Web-Inhalt-Filterung, Sicherung (Backup) und Recovery, Fernzugriff, automatische Überwachung, Wartung und vieles mehr. Automatisierungs-Funktionen ermöglichen das einfache Automatisieren von Routineaufgaben und robuste Berichte bieten einen vollständigen Überblick. Erfahre mehr über SolarWinds N-central

Auvik for MSPs

Auvik for MSPs

von Auvik Networks

(21 Bewertungen)

Auviks network infrastructure RMM gives MSPs the network visibility and process efficiency they need to boost the profitability of their network services. Our cloud-based software provides unprecedented insight into client networks and automates complex and time-consuming tasks so you can scale your practice effectively. By giving you visibility and actionable data on network infrastructure, Auvik is a great complement to traditional RMM systems that focus on servers and endpoints. Erfahre mehr über Auvik for MSPs

Cloud Service Management

Cloud Service Management

von ServiceAide

(13 Bewertungen)

Cloud Service Management facilitates customer support and IT Service Management excellence. ITIL processes via in-browser and mobile apps in different languages enable efficient submissions and heighten responsiveness. Flexible codeless configuration make fast friction-free onboarding and low-burden administration with just one part-time person, even for large amounts of end-users and support analysts resulting in ultra-low IT burden and total cost of ownership. Erfahre mehr über Cloud Service Management

Perspectium Integration Solutions

Perspectium Integration Solutions

von Perspectium

(3 Bewertungen)

Perspectium delivers process integration solutions for service management, providing the comprehensive real-time and batch integration capabilities required by IT departments and service providers. Delivered as an end-to-end managed service, Perspectium enables the automation of workflows that span applications, databases, and business teams. Some of the worlds largest organizations use Perspectium to master intricate integration challenges, allowing IT to focus on moving the business forward. Erfahre mehr über Perspectium Integration Solutions

Jira Service Desk

Jira Service Desk

von Atlassian

(117 Bewertungen)

JIRA Service Desk ist eine neue Service-Management-Software, die IT- und Business-Teams tatsächlich gerne benutzen. Aufgebaut auf Atlassians JIRA, dem Marktführer, der Teams dabei hilft, ihre Arbeit zu erledigen. JIRA Service Desk liefert eine mühelose Service-Erfahrung, passt sich deinen Bedürfnissen an, zu einem Bruchteil der Kosten und Bereitstellungszeit seiner Mitbewerber. Erfahre mehr über Jira Service Desk

TeamHeadquarters

TeamHeadquarters

von Entry Software

(8 Bewertungen)

TeamHeadquarters is a deeply integrated suite of full-function tools for Project Management, Portfolio Management, Help Desk, and Time Sheets. TeamHeadquarters helps your people focus on the right work at the right time. It helps your managers be great managers. Now available On Demand, you can start using this powerful enterprise software suite right away. Erfahre mehr über TeamHeadquarters

IFS

IFS

von IFS

(21 Bewertungen)

IFS Field Service Management supports end-to-end service lifecycle management, including contact center, contract and warranty management, knowledge and project management, planning and scheduling optimization, mobile functionality, customer and partner portals, billing, service parts inventory, and returns and repairs processing. With embedded IoT capabilities and seamless integration with existing ERP & CRM platforms IFS FSM is the most complete, connected field service solution on the market. Erfahre mehr über IFS

NetSuite

NetSuite

von NetSuite

(116 Bewertungen)

Die ERP-Lösung von NetSuite optimiert die Back-Office-Prozesse für wachsende und mittelständische Unternehmen. Es beschleunigt die Geschäftszyklen, verbessert die Zuverlässigkeit der Daten und bietet höheres Niveau des Service für Kunden, Lieferanten und Partnern. Es liefert Echt-Zeit-Einblicke in die wichtigsten Geschäftsmetriken für bessere und schnellere Entscheidungen. NetSuite verbindet nahtlos Buchhaltung/ERP mit kundenorientierten CRM und E-Commerce Anwendungen und ermöglicht es Dir, Dein gesamtes Unternehmen mit einem System zu unterstützen. Erfahre mehr über NetSuite

NetHelpDesk

NetHelpDesk

von Net Help Desk

(11 Bewertungen)

NetHelpDesk is a UK based company, which provides ITIL aligned help desk software that can be installed on premise or in the cloud. Through over 20 years of experience, NetHelpDesk has been developed to offer a feature rich application whilst maintaining a simple to use interface. Features include: incident, problem and change management, asset management, service catalogue, CRM, guaranteed telephony integration, best of breed mobile apps. Erfahre mehr über NetHelpDesk

Alloy Discovery

Alloy Discovery

von Alloy Software

(1 Bewertung)

Alloy Discovery is a comprehensive Network Discovery and Inventory solution that detects, audits and continually tracks physical and virtual computers, servers, printers, switches, routers and other equipment on the network. Targeted primarily business environments of all sizes, Alloy Discovery offers a unique auditing technology with a compelling menu of best-in-class features, usability and scalability, delivering accurate and up-to-date audit information for your entire organization. Erfahre mehr über Alloy Discovery

ServiceLedger

ServiceLedger

von ServiceLedger

(6 Bewertungen)

ServiceLedger Software is designed for field service organizations requiring powerful service tracking, scheduling, dispatching and invoicing functionality. ServiceLedger is focused on your success and provides measurable results that you can easily identify and realize. ServiceLedger is primarily designed for U.S., Canadian and Australian markets, however can be used in other markets. Erfahre mehr über ServiceLedger

Patch Connect Plus

Patch Connect Plus

von ManageEngine

(0 Bewertungen)

ManageEngine SQLDBManager Plus ist eine Verfügbarkeits- und Performance-Überwachungs-Software für Microsoft SQL Server, die DBAs hilft, eine hohe Verfügbarkeit und Performance ihrer kritischen Datenbankserver zu garantieren. Dieses Tool bietet eine einzige Konsole, zur Verwaltung und Überprüfung von SQL Servern. Erfahre mehr über Patch Connect Plus

Vizor HelpDesk & IT Assets

Vizor HelpDesk & IT Assets

von Vector

(0 Bewertungen)

Vizor is a comprehensive helpdesk issue tracking system for delivering full IT end-user and customer support. Features include powerful email integration, SLA support, knowledgebase, team-working, automatic ticket assignment and a self-service portal. Vizor ServiceDesk is ready to use out-of-the-box or can easily be customized to meet your exact requirements. Available on-premise or in the cloud. Click here to test drive now. Erfahre mehr über Vizor HelpDesk & IT Assets

Enterprise Service Management

Enterprise Service Management

von Koho Software

(8 Bewertungen)

Our on-premise and cloud-based, IT Service Desk and IT Asset Management solution allows our clients to tie users, tickets and assets together. The user interface delivers an unmatched experience that enables code-free customization, allowing customers to fully deploy the IT Service Management (ITSM) solution. Erfahre mehr über Enterprise Service Management

Harmony PSA

Harmony PSA

von Harmony Business Systems

(13 Bewertungen)

HarmonyPSA supports the entire business lifecycle, from lead generation to contract renewal. It is designed and built specifically for software and services businesses, automating business functions in a single platform, available from the cloud on any device. Erfahre mehr über Harmony PSA

Lansweeper

Lansweeper

von Lansweeper

(11 Bewertungen)

Lansweeper is an agentless Asset Management solution that can scan any network setup. Use IP range and AD integrated scanning or specify crucial servers to be scanned more regularly. Get a complete inventory of all workstations, servers, routers, switches, monitors, printers, VoIP phones . Automatically deploy software using specified steps. A wealth of information on hardware as well as software is scanned and can also be used to create reports through the intuitive report editor.

TOPdesk

TOPdesk

von TOPdesk

(5 Bewertungen)

TOPdesk is one of the fastest-growing service management providers worldwide, with offices in 10+ countries. We have over 4500 customers worldwide, supported by 600 specialists, from developers to consultant and support. Our goal? Guide you towards service excellence: making your Service Management smarter, easier and more fun.

ONEview

ONEview

von Managed Maintenance

(2 Bewertungen)

ONEview is a cloud-based SaaS Asset Management Software that allows technology provider organizations to maximize recurring service revenues through an end-to-end automated asset and contract management solution. With ONEview, you can attach more services, sell more maintenance renewals and manage the complete product lifecycle of your customers asset base while gaining a 360 degree view of your customers environment.

Service Manager

Service Manager

von Key Computer Applications

(0 Bewertungen)

Total workforce and business management solutions, for service, maintenance and installation organisations, that will increase your efficiency, optimise your workforce / boost sales. Efficiently manage your service, installation, repair and hire contracts with ease. Access your system from anywhere on any device. Increase performance and customer satisfaction. Service Manager includes a range of field and service management modules tailored to suit your business requirements /budget.

Netmon

Netmon

von Netmon

(0 Bewertungen)

Netmon is a comprehensive network monitoring system featuring our proprietary high-performance traffic sniffing technology. Our combination of deep analysis and instant alerting make Netmon a complete solution for organizations who need to monitor the health and current status of mission-critical systems. Our product offerings combined with flexible licensing terms scale to put enterprise-level systems monitoring capabilities into the hands of small and medium-sized businesses.

FieldAware

FieldAware

von FieldAware

(37 Bewertungen)

Our made-for-mobile, cloud-based software was designed from the ground up to provide ease-of-use with total flexibility. With FieldAware, you will amaze your customers, make your team more productive and stay ahead of your competition. Your business deserves the most powerful and easy to use field service management system available, including work order management, job scheduling asset management and more.

HP Service Manager

HP Service Manager

von Hewlett Packard Enterprise

(2 Bewertungen)

HP Service Manager software helps you manage services by taking a lifecycle approach to IT service management, offering consistent improvement built right into the governance model. Our ITIL v3 best practices are consolidated as a set of guidelines and configuration parameters and provided to you right out of the box. And our highly scalable service-oriented architecture and bidirectional application interfaces let you deploy consistent, integrated processes throughout your IT organization.

Planio

Planio

von Planio

(19 Bewertungen)

Planio is a Redmine-based issue tracker. You can create custom workflows personalized to your situation. The Helpdesk makes it easy to manage support tickets. Tight integration with GIT/SVN means you can link your repository commits to issues in Planio. We include free data transfer from other tools and telephone support with every plan.

CMDBuild

CMDBuild

von Tecnoteca

(1 Bewertung)

CMDBuild is an enterprise open source solution for the IT asset management (CMDB, ITAM) It's intended to shape and manage the IT asset database and support management workflows according to ITIL Best Practices. The CMDBuild configuration tools allow to activate acompleteCMS (Configuration Management System) to managetheIT Department. Thanks to its high configurability, it is a good tool to configure customizable solutions for the IT governance but also for the asset management in general.

Seerene

Seerene

von Seerene

(0 Bewertungen)

Serene is a code-people management platform that sets a new standard for how CIOs manage their most important asset their codebases and engineering capacity.

ServiceNow Express

ServiceNow Express

von ServiceNow

(11 Bewertungen)

Service-now.com enterprise IT service management combines ITIL v3 process support, modern SaaS delivery, and modern Web functionality to provide a flexible, intuitive and self-managing application. Service-now.com was founded by Fred Luddy, former CTO of Peregrine Systems and Remedy.

Symantec Ghost Solution Suite

Symantec Ghost Solution Suite

von Symantec

(3 Bewertungen)

Symantec Ghost Solution Suite is an award-winning software solution for imaging and deploying desktops, laptops, tablets and servers. Ghost Solution Suite 3.1 includes the Deployment Solution 6.9 console and its core capabilities for operating system deployment, migration and cross-platform management. Combined with key functionalities from Ghost Solution Suite 2.5, like Ghost Cast Server and DeployAnywhere, Ghost Solution Suite accelerates and simplifies imaging and deployment.

ITRP

ITRP

von ITRP Institute

(13 Bewertungen)

Ein globales ITSM Roll-out sollte IT flexibler und effizienter gestalten. ITRP möchte genau das ermöglichen. Wie? ITRP unterstützt die Zusammenarbeit zwischen der lokalen IT, regionalen Rechenzentren und globalen CoEs. Globale Standarddienste können durch virtuelle Teams unterstützt werden. Die frei werdenden Ressourcen können neue Dienste anbieten und das Unternehmen wettbewerbsfähiger machen. Die KPI und Service-Level-Berichte ermöglichen Einblicke, was wo verbessert werden muss. Gezieltere Investitionen können realisiert und der ROI kann gemessen werden.

CA Service Desk Manager

CA Service Desk Manager

von CA Technologies

(4 Bewertungen)

Take a proactive approach to IT service management.

CommitCRM

CommitCRM

von Commit Business Solutions

(0 Bewertungen)

Assign open tickets to telephone helpdesk or directly to a field service technician.

TechSuite

TechSuite

von RepairTech

(4 Bewertungen)

RepairTech makes automated computer repair software design specifically for IT Professionals. Instead of manually running through every tool on your checklist, simply use TechSuite, select what you want to run ahead of time, click start, and come back to a full HTML report. TechSuite automates over 300 commonly used utilities, and should be on every serious technician's bench. Learn more at repairtechsolutions.com, and make sure to check out the free trial.

Vivantio Pro

Vivantio Pro

von Vivantio

(72 Bewertungen)

Vivantio Pro is the most flexible, reliable, trusted help desk software on the market. The product's built-in automation and organization saves you time and money and frees up your support team to focus on crucial tasks like business planning and management. Leverage key ITIL processes like incident, problem, change and service management and advanced features like asset management, AD/LDAP sync, SSO, knowledge base, self-service and SLAs to build your ideal service environment.

eHelpDesk

eHelpDesk

von Giva

(15 Bewertungen)

Highly customizable cloud help desk without programming or consultants with robust reporting for higher quality decision-making.

EBC Group

EBC Group

von EBC Group

(0 Bewertungen)

EBC group is a managed IT service provider that offers solutions such as document capture, business intelligence, and cyber security

BOSS Solutions

BOSS Solutions

von BOSS Solutions

(50 Bewertungen)

BOSS Solutions software is available for both On Premise and SaaS environments. BOSS provides capabilities that address requirements for Help Desk/Service Desk, Asset Management and Tracking, and other Service Management applications. Powered by its ITIL based solutions, BOSS has gained significant knowledge in implementing ITSM best practices and helped customers to improve overall efficiency and user satisfaction. Major features and capabilities include, Automatic Discovery, Incident Managemen

ServiceTonic

ServiceTonic

von ServiceTonic

(1 Bewertung)

ServiceTonic is a powerful and easy-to-manage solution for any company that needs to automate services without programming skills. ServiceTonic is a Spanish based company, founded in 2009 and rapidly enlarged its operations globally in more than 14 countries with strategic partners through all markets: Service Providers, finance, government, industry, consulting,etc. ServiceTonic brings IT Service Management, Customer Service and Enterprise Service Management to all range of customers. From sma

InvGate Service Desk

InvGate Service Desk

von InvGate SRL

(22 Bewertungen)

InvGate Service Desk es un software 100% web, basada en ITIL, con una interfaz de usuario sin precedentes. Cuenta con Gestion de Incidentes, Problemas, Cambios, Asset y Base de Conocimiento. Imbatible colaboracion, poderosa automatizacion y gestion inteligente de solicitudes. Multi-tenant cloud-based SaaS o implementacion On-Premise. 100% code-free configuration, drag-and-drop graphical workflow builder, business analytics reporting, custom dashboards, SLAs, email ticketing y Gamification.

ConnectWise Automate

ConnectWise Automate

von ConnectWise

(22 Bewertungen)

Server & network infrastructure provide the backbone for your clients' businesses & they depend on you to ensure its always available. As an IT service provider, if you are tasked with the mission critical functions of network & server management, you are responsible for detecting, troubleshooting and repairing faults; configuring services; controlling resource access; ensuring up-time & measuring performance. Automate collaborates with industry leaders to deliver the integrated tools you need.

The Service Program

The Service Program

von Westrom Software

(17 Bewertungen)

The Service Program is the industry leading QuickBooks add-on Service Software. Dispatch, Routing, work order tracking, maintenance schedules, customer call, tracking equipment, GPS, Mobile Solution and Customer Service Portal - compatible with any iPhone, Droid phone or Tablet or laptop with real time synch, signature capture, field printing, attach pictures, invoices, Rentals, barcodes, and billing and much more. INCLUDES Weekly Training, Technical Support and Software Upgrades. Simple.

HEAT ITSM

HEAT ITSM

von Ivanti

(3 Bewertungen)

HEAT Cloud Service Management is a powerful, rapidly deployed solution that transforms service and support teams, service desks and help desks from tactical service providers to a strategic business enabler. HEAT Cloud Service Management not only improves day-to- day operations but also increases the agility of the business to achieve service management and business alignment. Manage costs with a quick to deploy, and quick time to benefit service management cloud solution.

Field Force Tracker

Field Force Tracker

von Rapidsoft Systems

(9 Bewertungen)

Field Force Tracker is a comprehensive mobile enabled field service management software. It will streamline Scheduling, Dispatch, Customer Management, Vendor and Employee Management, Work Orders, Equipment Maintenance, Inventory Tracking, Contracts, Estimates, Invoices, Payments and Accounting entirely online. Field employees can use our feature rich yet simple to use Mobile Apps to update job locations, generate invoices or submit time sheets saving time and money for you!

ConnectWise Manage

ConnectWise Manage

von ConnectWise

(69 Bewertungen)

Made for companies that sell, service, and support technology, ConnectWise is the #1 business management platform worldwide. Today, more than 100,000 users rely on ConnectWise to achieve greater accountability, operational efficiency, and profitability. The platform fully integrates business-process automation, help desk and customer service, sales, marketing, project management, cloud services and business analytics that dramatically streamline a company's operations.

IncidentMonitor

IncidentMonitor

von Monitor 24-7

(5 Bewertungen)

ITIL Service Management solution. Pink Verified for 10 processes. IncidentMonitor is a service management framework that comes out of the box with multiple free process templates. The application offers Enterprise features at an low SMB price. All processes can easily be customized using the graphical workflow and smart service catalog designer. No coding is needed to create most advanced workflows and webforms. Unlimited processes can run next to each other created a real shared service center

Lighthouse Field Service

Lighthouse Field Service

von Web.com

(1 Bewertung)

Take control of your business. Lighthouse Field Service simplifies the challenges of day-to-day scheduling, team management, estimates, invoicing and payments, and customer communication tasks so you'll spend less time pushing paper and more time on whats truly important. With both desktop and mobile app, you can access information about your customers, jobs, and crews from anywhere.

Optsy

Optsy

von Optsy

(5 Bewertungen)

Offers field service solutions for managing routine service calls, service agreements, advanced project management and more.

Remedy IT Service Management

Remedy IT Service Management

von Remedy IT Service Management

(52 Bewertungen)

BMC Remedy IT Service Management revolutionizes enterprise service management. Delivered on-premises or in the cloud, Remedy ITSM is a configurable and extensible platform radically redesigned to meet the needs of any transformative IT organization. Easier to use, faster to deploy, and packed with the latest innovations in service management, Remedy IT Service Management and Remedy OnDemand are the most complete and capable IT service management for your enterprise.

Routezilla

Routezilla

von Routezilla

(2 Bewertungen)

Routezilla is the UBER like booking and routing engine for On the Go business. It will reach, route and book customers online, 24/7. Eliminate phone tag, routing and scheduling conflicts with its brand-able mobile solution. Unlike OpenCal (acquired by Groupon) which is designed for hair salons and spas, Routezilla maps customer locations, automatically books and reduces the driving distance from one job to the next. Routezilla is scalable technology that can be used anywhere in the world.

unitworx

unitworx

von unitworx

(1 Bewertung)

unitworx is a fully-integrated IT Service Management Software designed and developed to master the challenges of small and medium sized IT companies or departments. The ITSM software brings together all of the key elements of successful IT management into a single system: Documentation, Monitoring & Ticketing. The users will benefit from the interaction of these modules, an easy-to-use interface, pre-defined workflows and many other features.

Octopus

Octopus

von Octopus-ITSM.com

(0 Bewertungen)

Built from the ground up on ITIL best practices and pre-configured for immediate usage, Octopus is a very user-friendly, accessible and constantly evolving application, ideal for small / mid-sized IT depts. Features include incident, service request, problem, change and event management, SLA and automated escalation, CMDB and automated inventory, web portal with custom forms, email notifications for all important events and advanced reporting. Octopus is supported by a unique service package.

Process Management Platform

Process Management Platform

von SMTX

(0 Bewertungen)

Central customer request platform for all service providers within an organization. Includes forms, workflows and ticketing.

USU Smart Link

USU Smart Link

von KCenter USU

(0 Bewertungen)

Smart Link is the self-service software that establishes a smart connection between IT end users and IT Support. All IT-related information and support functions are pooled in a single channel. Thus unymira Smart Link is always the first point of contact for IT end users regardless of whether error messages, IT-related questions or service requests are involved. Furthermore, all of this is possible across all channels of communication; on every desktop PC, notebook, tablet and smartphone.

Scc

Scc

von Scc

(0 Bewertungen)

Scc provides IT and data center services, and network, security and sharepoint solutions to customers

ChangeGear ITSM

ChangeGear ITSM

von SunView Software

(19 Bewertungen)

Service Desk software should be an enabler, not a barrier, to delivering great service. IT needs a cost-effective platform that is easy to implement, manage, and configure to meet the needs of the business. ChangeGear Service Desk is the most efficient solution for managing, tracking and controlling IT services. Easily facilitate ticket routing, resolve requests, automate changes and more from a highly scalable, single platform.

Tigerpaw Software

Tigerpaw Software

von Tigerpaw Software

(14 Bewertungen)

Our unique, all-in-one solution combines the best features of a PSA tools solution, a robust CRM solution and a BPM software solution into a platform that provides complete visibility, coordination and control of all aspects of your business. With Tigerpaw One, every employee -- from the CEO to the field technician, and from the head of sales and marketing to the customer service representative -- will have the tools and resources he or she needs to be more productive.

SupaDESK

SupaDESK

von SupaTools

(9 Bewertungen)

SupaDESK ist eine voll integrierte ITSM-Lösung auf Basis von ITIL-Grundsätzen. Es bietet Full-Service-Desk-Funktionalität einschließlich Vorfall-, Anfragen-, Problem-, Service- und SLA-Management. Es umfasst eine Active Directory-Integration, Service-Katalog und Self-Service-Schnittstelle. Eine mobile App steht auch für Remote-Ticket-Management zur Verfügung. Kann mit SupaCMDB-Modul integriert werden, für eine komplette Asset-Management-Lösung.

Zerion Software

Zerion Software

von Zerion Software

(1 Bewertung)

The Zerion team is dedicated to helping you focus on what matters most and deliver efficiency and productivity back into your business. Every data problem has three distinct components: Data Collection, Data Transformation and Data Reporting. Zerion delivers the ability for your people, processes and platforms to flow in harmony. What does efficiency mean to your business? What is the value of efficiency? Lets take a look at how Zerion accelerates your mobile workflow.

BulkdataPro

BulkdataPro

von Tantara Business Solutions

(0 Bewertungen)

We develop software on BulkDataPro platform which is a suite of products.The product suite,cloud based or onsite, includes equipment maintenance solution,stock control,fleet cost management,jobcard and workorder management,workflow,CRM, human resources and payroll management,point of sale,manufacturing and production management,accounting,data warehousing and analytics. Our solutions are in-house and our comprehensive development team customize the solution to meet customer requirements.

Specops Self Service Portal

Specops Self Service Portal

von Specops Software

(0 Bewertungen)

Specops Self Service Portal allows users to request resources without contacting the helpdesk. With built-in request and approval workflow support, you can use the Specops Self Service Portal to control which computer(s) or user(s) can request resources such as shares, printer, software, and the type of software. This decreases costs by allowing you to keep track of license usage.

Ticketing Application for Office 365

Ticketing Application for Office 365

von HyperTeam

(0 Bewertungen)

HyperTeams Ticketing Application is designed to help companies hurdle pesky work obstacles and deliver superior customer service! When used internally, this system gives employees a better way to send, track, and manage their work tickets. That means no more running marathons around the office when you need help or stalking IT when your computer crashes! When used externally, this solution gives your customers the opportunity to submit their own complaints or cases directly to the system.

Requuest

Requuest

von Requuest

(0 Bewertungen)

Requuest is web-based SaaS service desk software designed for delivering worry-free IT support, a platform allowing agent's productivity to go beyond client expectations. Requuest gives you an edge in reducing ticket volume, automating quick response and make IT results shine across your business. Create workflows. Manage assets. Set business rules. Visualize key reports. Auto-assign. Prepare survey. Customize portal. Filter dispatch tickets. Meet all around service levels. Requuest. You got IT.

Spiceworks Network Monitor

Spiceworks Network Monitor

von Spiceworks

(148 Bewertungen)

Monitor all your devices easily and in one place! With Spiceworks Network Monitor you can keep an eye on your servers and SNMP-enabled devices like routers and switches from one dashboard. Youll have total visibility over your network, so you can catch issues before any of your users, and be the IT hero you were meant to be. After work hours, rely on email alerts to keep you updated of the critical issues affecting your systems. All of this, and its free! Download Network Monitor now.

Desk.com

Desk.com

von Desk.com

(125 Bewertungen)

Provide world class help desk support with Desk.com, the all-in-one customer support software for fast growing companies. Desk.com collects and organizes all of your customer conversations (Facebook, Twitter, Gmail, chat) into a prioritized actionable list, and gives your business simple tools to effectively respond to your customers. Take control of your customer support! Request a demo with one of our experts to learn more or sign up for a Free trial to get started.

Naverisk RMM & PSA

Naverisk RMM & PSA

von Naverisk

(20 Bewertungen)

Remote monitoring and management solution designed for managed service providers with device monitoring and ticketing system built in. Troubleshoot and repair devices behind the scenes¿without interrupting end users.Remote monitoring and management solution designed for managed service providers with device monitoring and ticketing system built in.Remote monitoring and management solution designed for managed service providers with device monitoring and ticketing system built in.Remote monitoring and management solution designed for managed service providers with device monitoring and ticketing system built in.Remote monitoring and management solution designed for managed service providers with device monitoring and ticketing system built in.Wrapped in a single, all-in-one solution, Naverisk provides tools for device and network monitoring, alerting, auditing, patching, reporting, ticketing, workflow, automation, scripting, and much more.Remote monitoring and management and PSA solution designed for managed service providers with device monitoring and ticketing system built in.Designed specifically for managed service providers (MSPs) and IT professionals, Naverisk comes fully equipped with built-in helpdesk and ticketing. Additionally, you can create tickets manually or automatically and set default agreement and billing parameters. Multiple technicians can track time and information against a single ticket. Unlike other PSA vendors in the market, the web-based ticketing components of Naverisk are built from the ground up within the product.Using Naverisk, you¿ll be able to proactively monitor, manage and maintain Windows®, Linux® and Mac® OS servers, workstations, laptops and more. Monitoring operating system event logs Network scanning and IP monitoring SNMP discovery and monitoring Automating Windows® patching and updates Scheduling reboots, maintenance windows and system scans Executing batch, PowerShell¿ and DOS commands remotely Implementing scripts and software deployment across multiple devicesNaverisk is an excellent solution for MSPs and IT professionals looking for the key features needed in an RMM solution to service customers, minus the bloatware. Wrapped in a single, all-in-one solution, it provides tools for device and network monitoring, alerting, auditing, patching, reporting, ticketing, workflow, automation, scripting, and much more.Remote monitoring and management solution designed for managed service providers with device monitoring and ticketing system built in.

IT Management Platform

IT Management Platform

von Continuum

(14 Bewertungen)

Continuum's IT (RMM) Platform is made for MSPs to increase their profitability. An end-to-end remote monitoring and management platform built on an intelligent alerting engine and FULLY integrated with a 650-tech NOC services team which dramatically improves your ability to scale your business, increases your operational efficiencies and reduce overhead needed to provide 24x7 monitoring, troubleshooting and maintenance for their clients desktops, servers, mobile devices and endpoints.

Service Desk

Service Desk

von InvGate UK

(8 Bewertungen)

InvGate Service Desk is a web-based ITIL ready solution with an unprecedented user interface. Offering Incident, Problem, Change, Asset & Knowledge processes. Service Desk provides unmatched collaboration between users, powerful automation & smart ticket management. Multi-tenant cloud-based SaaS or On-Premise implementation. 100% code-free configuration, drag-and-drop graphical workflow builder, business analytics reporting, custom dashboards, SLAs, email ticketing and Gamification.

smartImager

smartImager

von Sircks

(3 Bewertungen)

A full-featured software solution that simplifies static and dynamic Windows deployments and migrations.

TD/OMS

TD/OMS

von Remain Software

(1 Bewertung)

TD/OMS supports IBM i (Power) Windows and Unix/Linux. It incorporates fundamental IT business process support to manage software changes, software development, deployment and modernization projects. TD/OMS enables development teams to work in a collaborative way and to share any information at various development stages in any environment. TD/OMS is a powerful software solution that incorporates all the functionalities to support modern software development requirements.

mspStack

mspStack

von mspStack

(1 Bewertung)

Shrinking margins, competitive pricing and increasing pressure from public cloud services are forcing you to transition your business model. Our white-label, user-friendly, self-service web portal processes customer orders and then provisions and delivers those services, unifying your entire business into one profitable system. And it works with solutions you already offer to your customers! Microsoft, VMware, Google, and many, many other vendors are supported.

Hornbill Service Manager

Hornbill Service Manager

von Hornbill Corporate

(0 Bewertungen)

Hornbill Service Manager is an easy to use, powerful, collaborative Service Desk solution. Collaborative ITSM is a fresh approach, combining innovative collaboration technology, ITSM best practice, and powerful business process automation. Hornbill Service Manager is ideal for service desks that need to get up and running quickly, with intuitive deployment of ITSM best-practice. Collaborative ITSM breaks down silos, enabling teams to deliver better outcomes, by working together on common goals.

Knowledge-Based Support

Knowledge-Based Support

von Trigent Software

(0 Bewertungen)

Trigent brings 22 years of software development experience combined with a track record of over 300 successful applications projects in the last three years alone. Our Software Development Center accelerates development, transforms applications, and increases cost savings. Our software development services helps to increase development bandwidth, build and launch products faster and transform legacy applications or just maintain them at a fraction of the cost.

Alhambra-Eidos

Alhambra-Eidos

von Alhambra-Eidos

(0 Bewertungen)

Alhambra-Eidos provides managed IT, infrastructure, cyber security, and cloud computing services to medium and large organizations