Beschwerdemanagement Software

Beschwerdemanagement Software hilft, Kundenbeschwerden zu verfolgen, zu organisieren und zu lösen, und maximiert die Produktivität der Mitarbeiter mit direktem Kundenkontakt. Diese Lösungen zeichnen sich durch die Fähigkeit aus, Beschwerden genau zu erfassen, zu klassifizieren und weiterzuleiten, um eine Kommunikation im gesamten Team zu ermöglichen und Compliance zu gewährleisten. Beschwerdemanagement Software ist verwandt mit Kundenzufriedenheit Software, Kundenservice Software und Helpdesk Software.

Warum Capterra kostenlos ist
Issuetrak

Issuetrak

von Issuetrak

(155 Bewertungen)
Do you have trouble managing complaints? Do customer concerns get lost in the shuffle of email & spreadsheets? We've helped restaurants, schools, municipalities, hospitals, financial institutions, & others automate complaint submission & assignment with web forms & email. Use task manager for BETTER & FASTER complaint tracking, updating, & resolution. See dashboard views of open complaints. Use custom reports for visibility into complaint trends. Keep customers happy & stay in compliance. Erfahre mehr über Issuetrak Get BETTER complaint management with Issuetrak. Automate submission & assignment. Track, update, & resolve complaints quickly. Erfahre mehr über Issuetrak
Salesforce

Salesforce

von Salesforce Service Cloud

(340 Bewertungen)
Mit den Helpdesk-Anwendungen von Salesforce musst du nicht in Support-Zentren auf der ganzen Welt investieren. Stattdessen erhältst du eine hochmoderne globale Helpdesk-Software, die rund um die Uhr in der Cloud funktioniert. Mit Salesforce Helpdesk-Lösungen profitierst du von allen Vorteilen, die mit Geschäftsabwicklungen in der Cloud verbunden sind, einschließlich automatischer Updates, neuer Funktionen dreimal jährlich, und ohne Infrastruktur-Probleme. Erfahre mehr über Salesforce Mit Helpdesk-Lösungen kannst Du Deine Support-Abwicklung rationalisieren, um rund um die Uhr kosteneffektive Unterstützung zu liefern. Erfahre mehr über Salesforce
HR Acuity On-Demand

HR Acuity On-Demand

von HR Acuity

(21 Bewertungen)
You can't prevent every employee relations issue. But you can control how your organization responds. Achieve consistency in the way you track, investigate, and analyze with HR Acuity - the employee relations case management solution. Our software equips you with built-in expertise to make best practice your process. Because in today's world, doing things the right way is your only option. Erfahre mehr über HR Acuity On-Demand The employee relations case management solution that companies trust to help them track, investigate, and analyze issues the right way. Erfahre mehr über HR Acuity On-Demand
i-Sight

i-Sight

von i-Sight

(5 Bewertungen)
Verbessere deine Effizienz und steigere die Kundenzufriedenheit. Mit i-Sight kannst du schnell und präzise auf Kundenanfragen antworten, die über einen beliebigen Kanal gesendet werden. i-Sight ist eine integrierte webbasierte Fallmanagement-Software zur Verwaltung von Kundendienstanfragen und Beschwerden. Erfasse schnell neue Anfragen, verwende Anrufskripts, verwalte eingehende E-Mails, passe Workflow und Zuweisung an und überwache deine Leistung. Erfahre mehr über i-Sight Beschwerdemanagement-Software, die es deinem Unternehmen erleichtert, zusammenzuarbeiten und Informationen auszutauschen. Erfahre mehr über i-Sight
isoTracker Complaints Management

isoTracker Complaints Management

von Lennox Hill

(0 Bewertungen)
Affordable cloud-based Complaints Management system with workflows that automate processes, integrated Corrective and Preventive Action (CAPA) capabilities, automatic email task notifications and advanced analytics and reporting, so you can identify and address issues proactively. Can integrate with other isoTracker modules to provide a comprehensive QMS system. Erfahre mehr über isoTracker Complaints Management Cost-effective, cloud-based Complaints Management system with full CAPA integration. Erfahre mehr über isoTracker Complaints Management
Rollbar

Rollbar

von Rollbar

(83 Bewertungen)
Error tracking and monitoring for 70,000+ web and mobile application developers at companies like Mixpanel, Heroku, Twilio, ESPN, Adobe and more. Support for 20+ languages. With a few lines of code you will quickly see, errors, stack traces, trends and affected users. Reduce the noise. Errors get queued, de-duped, grouped. Alerts, daily summaries or chat & issue tracker integrations. Drill down to the root cause with local variables in stack traces and source map support etc. Erfahre mehr über Rollbar Secure, Compliant monitoring. Rollbar detects, alerts and diagnoses your app crashes. Compliant conscious companies deserve SaaS too Erfahre mehr über Rollbar
TeamSupport

TeamSupport

von TeamSupport

(655 Bewertungen)
TeamSupport helps you better manage customer complaints. We're not like the other guys, TeamSupport is designed for software & technology companies - we understand B2B customer support and help simplify communication & organize complaints by product, issue, or even department while still maintaining visibility of the customer company. Fully customizable & scalable with product & customer databases, integration with developer and CRM tools, multi-channel support, and advanced reporting. Erfahre mehr über TeamSupport Easy to implement web-based Complaint Management & Help Desk software designed for B2B software and technology companies. Erfahre mehr über TeamSupport
Freshdesk

Freshdesk

von Freshworks

(1.242 Bewertungen)
Mit Freshdesk kannst du Kundenbeschwerden, die per Telefon, E-Mail, Chat, Twitter, Facebook oder mobile App eingehen, rasch in den Griff bekommen! Du kannst Beschwerden in Tickets verwandeln sowie zwischen Teams organisieren und zuweisen, zentral auf häufige Beschwerden reagieren und Einblicke in Probleme erhalten, die sich auf den Service auswirken. Freshdesk ist eine intuitive, günstige und für drei Agenten kostenlose Software, mit der du sofort loslegen und Kunden zufrieden stellen kannst! Erfahre mehr über Freshdesk Eine webbasierte Helpdesk- und Kundensupport-Software, die Kundenbeschwerden über alle Kanäle hinweg verfolgen und verwalten kann Erfahre mehr über Freshdesk
Freshservice

Freshservice

von Freshworks

(330 Bewertungen)
Freshservice ist ein IT-Reklamationsmanagement-Helpdesk mit einer frischen Note. Das Tool stellt eine erfrischende Benutzererfahrung auf leistungsfähige Ticketing- und Asset-Management-Funktionen wie Auto-Discovery von neuen Ressourcen, leistungsfähiges Konfigurations-Management und verbesserte Impact-Analyse. Vorfall-, Problem-, Änderungs-, Freigabe- und Wissensmanagement gehören zu den anderen Features, die Freshservice perfekt für die IT-Management-Anforderungen deines Unternehmens machen. Erfahre mehr über Freshservice Die IT-Beschwerden häufen sich? Beginne damit, deine Service-Desk-Beschwerden zweimal schneller zu lösen! Versuche Freshservice – es ist ITIL-ready! Erfahre mehr über Freshservice
UsefulFeedback - Complaints Management Software
UsefulFeedback is an on-demand service for capturing, managing and reporting on complaints and feedback across your entire business network. Highly configurable, UsefulFeedback can be fine tuned to your organisation's complaint management needs, enabling your organisation to adhere to regulations, improve service levels and enhance customer experience. We provide industry specific solutions for most business sectors. Erfahre mehr über UsefulFeedback - Complaints Management Software User friendly, scalable, enterprise-ready, on-demand complaint management system. Complaints, compliance and risk management. Erfahre mehr über UsefulFeedback - Complaints Management Software
Instabug

Instabug

von Instabug

(78 Bewertungen)
Instabug bietet In-App-Feedback und Bug-Reporting für mobile Anwendungen. Nach der Integration des SDK ermöglicht es dir eine nahtlose Zwei-Wege-Kommunikation mit den Benutzern. Du kannst Feedback sammeln, ob es sich um Beschwerden oder Feature-Anfragen handelt, und Umfragen senden, um ihre Meinung zu Verbesserungen zu erfahren. Die Top-Apps der Welt vertrauen auf Instabug. Instabug bietet ausgezeichneten 24/7-Support und wird regelmäßig sehr gut als Bug-Reporting- und Tracking-Tool bewertet. Erfahre mehr über Instabug Eine Lösung, die sich auf Kundenfeedback, Nutzerinteraktion und mehr konzentriert. Integriere das jetzt, um auch Crash- und Bug-Berichte zu erhalten! Erfahre mehr über Instabug
FCS Recovery

FCS Recovery

von FCS Computer Systems

(0 Bewertungen)
FCS Recovery ist ein mehrsprachiges Web-basiertes Störungs-Management-System für Gäste- und andere Beschwerden, um die traditionellen Protokollierungsbücher der Hotellerie zu ersetzen. Es verfolgt und protokolliert den Status von Beschwerden, Unfällen, Verletzungen und Notfällen in deinem Hotel für die Hotelgäste, andere Gäste und sogar für die Hotelangestellten, zusammen mit Maßnahmen-Elementen, die dem jeweiligen Personal automatisch zugewiesen werden. Erfahre mehr über FCS Recovery Verfolge und dokumentiere Gäste-Beschwerden und Incident-Recovery-Prozesse, einschließlich Eskalation, Entschädigung und Follow-up. Erfahre mehr über FCS Recovery
SutiDesk

SutiDesk

von SutiSoft

(3 Bewertungen)
Du suchst eine leicht zu bedienende Helpdesk-Software, die exzellenten Kundenservice über mehrere Kanäle unterstützt? SutiDesk ist die Lösung. Mit SutiDesk können E-Mails automatisch in Tickets umgewandelt und sofort zugeordnet werden. Analysen und Dashboards für schnellere und bessere Lösungen. Leistungsstarke Online-Helpdesk-Software, die Kundenbetreuer dabei unterstützt, Serviceanfragen effektiv zu bearbeiten.
Zendesk

Zendesk

von Zendesk

(1.729 Bewertungen)
Zendesk builds help desk software for better customer relationships. Our products allow businesses to be more reliable, flexible, and scalable. They help improve communication and make sense of massive amounts of data. Above all, they work together to help turn interactions into lasting relationships. More than 200,000 companies such as Uber, Groupon, Box, Airbnb, and Disney are using Zendesk to lower their support costs, raise productivity, and increase customer satisfaction. Zendesk enables companies to deliver excellent customer support through multiple channels including email, chat, call and sms.
Zendesk

Zendesk

von Zendesk

(1.729 Bewertungen)
Zendesk builds help desk software for better customer relationships. Our products allow businesses to be more reliable, flexible, and scalable. They help improve communication and make sense of massive amounts of data. Above all, they work together to help turn interactions into lasting relationships. More than 200,000 companies such as Uber, Groupon, Box, Airbnb, and Disney are using Zendesk to lower their support costs, raise productivity, and increase customer satisfaction. Zendesk enables companies to deliver support, scale with self-service, and differentiate with proactive engagement.
Zendesk

Zendesk

von Zendesk

(1.729 Bewertungen)
Zendesk builds help desk software for better customer relationships. Our products allow businesses to be more reliable, flexible, and scalable. They help improve communication and make sense of massive amounts of data. Above all, they work together to help turn interactions into lasting relationships. More than 200,000 companies such as Uber, Groupon, Box, Airbnb, and Disney are using Zendesk to lower their support costs, raise productivity, and increase customer satisfaction. Zendesk enables companies to deliver excellent customer support through multiple channels including email, chat, call and sms.
Zendesk

Zendesk

von Zendesk

(1.729 Bewertungen)
Zendesk builds help desk software for better customer relationships. Our products allow businesses to be more reliable, flexible, and scalable. They help improve communication and make sense of massive amounts of data. Above all, they work together to help turn interactions into lasting relationships. More than 200,000 companies such as Uber, Groupon, Box, Airbnb, and Disney are using Zendesk to lower their support costs, raise productivity, and increase customer satisfaction. Zendesk enables companies to deliver support, scale with self-service, and differentiate with proactive engagement.
Zendesk

Zendesk

von Zendesk

(1.729 Bewertungen)
Zendesk entwickelt Helpdesk-Software für bessere Kundenbeziehungen. Die Produkte ermöglichen es Unternehmen, zuverlässiger, flexibler und skalierbar zu sein. Sie helfen, die Kommunikation zu verbessern und machen aus großen Datenmengen einen Sinn. Vor allem arbeiten sie Hand in Hand, um Interaktionen in dauerhafte Beziehungen zu verwandeln. Mehr als 200.000 Unternehmen wie Uber, Groupon, Box, Airbnb und Disney nutzen Zendesk, um ihre Supportkosten zu senken, die Produktivität zu steigern und die Kundenzufriedenheit zu erhöhen. Zendesk ermöglicht Unternehmen, Support zu bieten, mit Selbstbedienung zu skalieren und sich durch proaktives Engagement zu differenzieren.
Zendesk

Zendesk

von Zendesk

(1.729 Bewertungen)
Zendesk builds help desk software for better customer relationships. Our products allow businesses to be more reliable, flexible, and scalable. They help improve communication and make sense of massive amounts of data. Above all, they work together to help turn interactions into lasting relationships. More than 200,000 companies such as Uber, Groupon, Box, Airbnb, and Disney are using Zendesk to lower their support costs, raise productivity, and increase customer satisfaction. Zendesk enables companies to deliver excellent customer support through multiple channels including email, chat, call and sms.
Zendesk

Zendesk

von Zendesk

(1.729 Bewertungen)
Zendesk builds help desk software for better customer relationships. Our products allow businesses to be more reliable, flexible, and scalable. They help improve communication and make sense of massive amounts of data. Above all, they work together to help turn interactions into lasting relationships. More than 200,000 companies such as Uber, Groupon, Box, Airbnb, and Disney are using Zendesk to lower their support costs, raise productivity, and increase customer satisfaction. Zendesk enables companies to deliver excellent customer support through multiple channels including email, chat, call and sms.
Zendesk

Zendesk

von Zendesk

(1.729 Bewertungen)
Zendesk builds help desk software for better customer relationships. Our products allow businesses to be more reliable, flexible, and scalable. They help improve communication and make sense of massive amounts of data. Above all, they work together to help turn interactions into lasting relationships. More than 200,000 companies such as Uber, Groupon, Box, Airbnb, and Disney are using Zendesk to lower their support costs, raise productivity, and increase customer satisfaction. Zendesk enables companies to deliver excellent customer support through multiple channels including email, chat, call and sms.
Zendesk

Zendesk

von Zendesk

(1.729 Bewertungen)
Zendesk builds help desk software for better customer relationships. Our products allow businesses to be more reliable, flexible, and scalable. They help improve communication and make sense of massive amounts of data. Above all, they work together to help turn interactions into lasting relationships. More than 200,000 companies such as Uber, Groupon, Box, Airbnb, and Disney are using Zendesk to lower their support costs, raise productivity, and increase customer satisfaction. Zendesk enables companies to deliver excellent customer support through multiple channels including email, chat, call and sms.
NABD

NABD

von NABD

(37 Bewertungen)
Eine Cloud-Kundensupport- und Helpdesk-Software mit Backend-Ticketing-, Knowledge-Base- und Case-Management-Funktionalität zu erschwinglichen monatlichen Kosten. NABD ermöglicht Unternehmen die effiziente Unterstützung eines Kunden von überall und zu jeder Zeit, unabhängig vom Kanal, über den der Kunde Support in Anspruch nimmt (Webportal, E-Mail, Social Media, Chat, mobile Apps). NABD ist die einzige Lösung mit einem voll funktionsfähigen KOSTENLOSEN Plan, der für die meisten Unternehmen geeignet ist. Innovative und einfache Helpdesk-Software für Unternehmen, die schnelle und flexible Support-Services suchen. KOSTENLOSER Lebenszeitplan verfügbar.
HappyFox

HappyFox

von HappyFox

(63 Bewertungen)
Eine Help-Desk-Ticketing-Software, die dir hilft, Unordnung zu vermeiden und deine Kunden-Support-Anfragen leicht von mehreren Kanälen aus zu verwalten.
Riliance

Riliance

von Riliance Software

(0 Bewertungen)
Risk and compliance are issues that cant be ignored. However, it can be difficult and time- consuming to keep up with the ever-changing regulations that affect firms. However, Riliance has the solution. Weve developed purpose-built software, consultancy and training that take the time and trouble out of compliance. Riliance specialises in providing market-leading risk and compliance solutions, innovations and support to regulated sectors.
UseResponse

UseResponse

von UseResponse

(26 Bewertungen)
All-in-One-Support-Suite, um Kunden-Feedback zu bekommen und Unterstützung für nur $ 15/Monat. Selbstbetriebene und Cloud-Pläne.
ActionTracker

ActionTracker

von SurveySquare.com

(8 Bewertungen)
Why wait weeks or months to respond to an issue, do it now! Our ActionTracker is a powerful and fully-integrated system that puts you in full control of your customer issues, comments, inquiries, and small projects. When a customer responds, ActionTracker takes over. Assign issue codes, personnel, priorities, and next-steps action items. Track the life of the response through History Notes. ActionTracker gives you complete control of your customer experience management. Manage your issues with our Fully integrated ActionTracker.
Complaints Pro

Complaints Pro

von Coretec Solutions

(1 Bewertung)
Complaints Pro was designed from ground up to provide a unified voice the customer platform that spans all the channels / touch points and provides a single set of business rules acting on a single set of data. This means everyone in your organisations sees the same thing and function as part of the same process. One Process across Departments nothing ever falls through the cracks Seamless cross department processes result in nothing falling through the cracks. Everything is monito Complaints Pro enables you to take control of Customer Complaints, Corrective Actions and other quality functions.
CastIMS

CastIMS

von Peacock Consulting

(1 Bewertung)
Customer complaint resolution and compliance system design specifically for collection industry. Customer complaint resolution and compliance system design specifically for collection industry.
Preferred Patron Loyalty

Preferred Patron Loyalty

von Preferred Market Solutions

(72 Bewertungen)
Run your own branded loyalty program! You get an advanced rewards program with incentive campaigns and built-In multi-channel communication with autopilot operation. Recognize customers for purchases and/or visits, increase customer retention and foster growth. This is NOT a community program; you own ALL your data! Web, Tablet, Mobile and PC interfaces available. Run your own branded loyalty and rewards program where you own ALL your data! Web, Tablet, Mobile and PC interfaces available.
eCasework

eCasework

von Porism

(5 Bewertungen)
eCasework is the all-in-one solution for elected representatives. It's a notebook, address book, email inbox, diary and filing system rolled into one: a place to collect cases, keep track of people's issues and solve problems efficiently. Our web-based casework software is hosted in the cloud, meaning you can manage your cases anytime, anywhere on your computer, tablet and smartphone. Case management & CRM for representatives and their staff. Record casework, keep track of people's issues, and stick to deadlines.
Workpro Complaints Management System

Workpro Complaints Management System

von Computer Application Services

(1 Bewertung)
Workpro is a comprehensive system for recording, managing and reporting on all casework, including complaints, enquiries and issues. It guides staff through a best practice complaint handling process so every customer is handled in a consistent, fair manner. Workload and performance management tools keep cases on track and ensure everyone knows exactly what needs to be done, when and by whom. Everything is kept in one place - all stored, secure and searchable. Workpro is a comprehensive system for recording, managing and reporting on all casework, including complaints, enquiries and issues.
ConSol*CM

ConSol*CM

von ConSol Consulting & Solutions Software

(0 Bewertungen)
Allows you to provide impeccable customer service, which is one of the pillars of successful and profitable customer relationships. Allows you to provide impeccable customer service, which is one of the pillars of successful and profitable customer relationships.
eTracker

eTracker

von eTracker

(0 Bewertungen)
Software to automate and track the full lifecycle of a customer complaint from registration to response, with space for attachments. Software to automate and track the full lifecycle of a customer complaint from registration to response, with space for attachments.
Cirrus

Cirrus

von Places for People Group

(0 Bewertungen)
Complaint management system for the housing industry that works flawlessly on smartphones and tablets as well as computers. Complaint management system for the housing industry that works flawlessly on smartphones and tablets as well as computers.
QADEX Vision

QADEX Vision

von QADEX

(0 Bewertungen)
QADEX brings every aspect of food safety, quality management systems, compliance, customers and new product development together in one simple dashboard. Its unique user friendly, real time features allow technical managers to see at a glance how their operations are performing and, should a problem arise, identify corrective actions. Working in partnership with our customers and their global supply base we ensure that information required from suppliers is timely and accurate. Scalable, flexible & configurable modules for vendor & product management, customer complaint management & product launch management.
Biggrey Relations

Biggrey Relations

von Biggrey

(0 Bewertungen)
Customer Case Management System for Retailers with in-store or/and online sale. Features include history and tracking on all cases. Multiple Languages. You can share cases with your suppliers. Email service to your customers with case updates. Handle as many stores and cases as you like from one single platform. Case management for you and your customers. Increase productivity by 68%. Reduce processing time by 72% Customer Case Management System for customers in-store and online. Features include history and tracking on all cases.
Aptean Respond CM

Aptean Respond CM

von Aptean

(0 Bewertungen)
Surpass challenging market conditions and reduce the gap between your organizations strategy and actual customer experience with Respond. A complaints and case management software, Respond can be used to fully capture and recognize customer needs and demands across single or multiple touch points via a user friendly interface. With the capability to evolve as your company grows, expose developing issues and meet business needs, Respond gives your organization the insight and tools to advance Respond captures and acts upon customer feedback across single or multiple touch points to create personalized customer experience.
Marker.io

Marker.io

von Marker.io

(48 Bewertungen)
Marker.io makes it easy for testers and product stakeholders to report visual feedback directly to developers. Capturing, annotating and reporting bugs that developers will know how to reproduce has never been easier. Deep integrations with your team's existing issue tracking tools - Jira, Trello, GitHub, Asana, Gitlab and more - means you won't need to train and onboard your team to new tools and workflows. Report visual bugs & issues directly into Jira, Trello, GitHub, Gitlab, Asana and more
C-Desk

C-Desk

von C-Desk

(23 Bewertungen)
Kostenlose Service-Desk-/Helpdesk-Anwendung mit vielen weiteren Funktionen für die gesamte Organisation. 1. Service-Request-Management (nicht nur für die IT, sondern für alle Abteilungen), damit die Servicekategorie jedem zugeordnet werden kann und er Anfragen von anderen für diese Kategorie erhält. 2. Asset-Management (Manual) deckt somit den Lebenszyklus aller Assets ab, nicht nur IT und vernetzte Assets. 3. Wissensbasis. 4. Fotogalerie 5. Informationstafel 6. Logbuch 7. Active Directory 8. Kundendienst Helpdesk-Lösung mit Service-Request-Management, Wissensbasis, Task-Management, Umfragen.
Wix Answers

Wix Answers

von Wix

(16 Bewertungen)
Wix Answers is the professional customer support platform made for small businesses. Built by Wix to support over 120 million users, its now available for any business. And its free. Wix Answers comes with a customizable knowledge base, robust ticketing system, built-in call center and embeddable help widget. Actionable insights gives you all of the data you need to track your business progress. With Wix Answers, you can build better, longer-lasting relationships with your customers. Wix Answers is the customer support platform built to support over 120 million users. Now you can use it to support your business.
Wix Answers

Wix Answers

von Wix Answers

(16 Bewertungen)
Wix Answers is the professional platform you can use to create your own help desk and support your customers. Built by Wix to support over 120 million users, its now available for any business. And its free. Wix Answers comes with a customizable knowledge base, robust ticketing system, built-in call center and embeddable help widget. Actionable insights gives you all of the data you need to track your business progress. With Wix Answers, you can build better, longer-lasting relationships Wix Answers is the professional platform you can use to create your own help desk and support your customers. Its free.
Complaints Management System

Complaints Management System

von QIT Consulting

(1 Bewertung)
Convert customer complaints into an improvement powerhouse. Save time and money on your everyday tasks. Increase customer satisfaction. Convert customer complaints into an improvement powerhouse. Save time and money on your everyday tasks. Increase customer satisfaction.
mycustomerfeedback.com

mycustomerfeedback.com

von mycustomerfeedback.com

(0 Bewertungen)
mycustomerfeedback.com is a cloud based customer complaint and feedback management service that lets organisations of all sizes easily manage all complaints and feedback without the need to install and support an on premise software solution. Our unique on-line service lets you quickly capture, manage and analyse every customer query, comment and complaint to help you improve your company's profitability and give you a competitive business advantage. A unique online service that lets you capture and use customer feedback to improve business.
Customer Complaint Management
SaaS workflow automation tool with regulatory and internal integration, document mgmt., ad hoc reporting. Ingests any form of data. SaaS workflow automation tool with regulatory and internal integration, document mgmt., ad hoc reporting. Ingests any form of data.
LinkLinePlus

LinkLinePlus

von Bashen

(0 Bewertungen)
Provides a secure web-based system for complaint submission, investigations, document upload and case management. Provides a secure web-based system for complaint submission, investigations, document upload and case management.
Cention Contact Center

Cention Contact Center

von Cention Group

(0 Bewertungen)
With Cention you can: handle all your channels in one system with pure OMNI-channel support get a full 360 view of all your customers communication, including complete history have chat bots working side by side with your agents with seamless transfers and full history route all errands to the right queue, right agents and right bots automatically get external and internal help with our Collaboration feature get full statistic coverage with our Reports module Handle all channels in one system with pure OMNI-channel support and get a 360° view of all your customers communication.
Infopulse SCM

Infopulse SCM

von Infopulse

(0 Bewertungen)
Designed to provide security governance, compliance and risk management all in one solution, Infopulse Standards Compliance Manager enables enterprises to get accurate real-time assessments of compliance status of their data, protection system, infrastructure and business operations. The tool streamlines implementation and management of all compliance-related processes in accord with your specific security or privacy requirements of any established standards, policies or procedures. Designed to provide security governance, compliance and risk management all in one solution, Infopulse Standards Compliance Manager
Complain Registration System

Complain Registration System

von KAEM Technologies

(0 Bewertungen)
This application will allow customers to register their complain online with listed categories. SMS will be sent for registration, in progress and resolved. Any customization and integration with existing system can also be done. Customer Complain Registration and Management System integrated with SMS System.