Issue Tracking Software

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Freshservice

Freshservice

von Freshworks

(53 Bewertungen)

Pflege das Inventar deiner Unternehmens-IT und Nicht-IT-Assets wie Verträge, Hardware, Software und verfolge Asset Details während ihrer gesamten Lebensdauer mit Freshservices Asset-Management. Das Tool stellt ein erfrischendes Benutzererlebnis dar, und bietet außerdem leistungsfähige Ticketing- und Asset-Management-Funktionen, wie automatische Entdeckung neuer Ressourcen, leistungsstarkes Konfigurationsmanagement und verbesserte Wirkungsanalyse. Erfahre mehr über Freshservice

Safety Incident Reporting Software

Safety Incident Reporting Software

von Intelex Technologies

(1 Bewertung)

Trusted since 1992 with over 1 million users worldwide, Intelex's Safety Incident Reporting software is a web-based, user-friendly tool for organizations to record, track & report safety incidents, accidents & injuries. Get 360-degree visibility into your safety performance allowing you to quickly report incidents, identify root causes, implement and track corrective & preventive actions & maintain an auditable record of the detection & mitigation of every safety incident. Try It Free Today! Erfahre mehr über Safety Incident Reporting Software

TeamSupport

TeamSupport

von TeamSupport

(530 Bewertungen)

TeamSupport is the only help desk software based on B2B customer support. Simple pricing tiers include all the features you need in B2B: a robust customer database, omnichannel support, task management, SLA management, customizable reporting, and more. It's not just a ticketing system - it's a complete help desk suite that simplifies communication to provide exceptional customer service. TeamSupport scales with you and helps get the focus back on your customers where it belongs. Erfahre mehr über TeamSupport

Salesforce

Salesforce

von Salesforce Service Cloud

(5289 Bewertungen)

Mit den Helpdesk-Anwendungen von Salesforce musst du nicht in Support-Zentren auf der ganzen Welt investieren. Stattdessen erhältst du eine hochmoderne globale Helpdesk-Software, die rund um die Uhr in der Cloud funktioniert. Mit Salesforce Helpdesk-Lösungen profitierst du von allen Vorteilen, die mit Geschäftsabwicklungen in der Cloud verbunden sind, einschließlich automatischer Updates, neuer Funktionen dreimal jährlich, und ohne Infrastruktur-Probleme. Erfahre mehr über Salesforce

Samanage

Samanage

von Samanage

(403 Bewertungen)

SAManage ist die am meisten und besten bewertete IT-Asset-Management-Lösung. Unsere Software eignet sich nicht nur für die kontinuierliche Bereitstellung von Metriken, Daten und Berichten (auch wenn wir all das tun!), sondern vereinfacht komplexe Aufgaben und automatisiert die grundlegenden Aufgaben. Verfolge einfach deine Hardware, Software, Verträge, Bestellungen, Lizenzen und Garantien an einem Ort. Spare wertvolle Zeit und liefere schnellere und intelligentere Dienste, so dass du nicht mehr von einer Brandstelle zur nächsten hetzt. Erfahre mehr über Samanage

Zendesk

Zendesk

von Zendesk

(719 Bewertungen)

Zendesk baut Software für bessere Kundenbeziehungen. Es befähigt Organisationen, Kundenbindung zu verbessern und ihre Kunden besser zu verstehen. Zendesk Produkte für die Kundenbetreuung, Help-Center und Live-Chats sind einfach zu nutzen und umzusetzen und helfen Unternehmen, zu innovieren und zu skalieren. Mehr als 80.000 Unternehmen wie Uber, Groupon, Box, Airbnb und Disney verwenden Zendesk, um ihre Unterstützungskosten zu senken, die Produktivität zu steigern und die Kundenzufriedenheit zu erhöhen. Erfahre mehr über Zendesk

Freshdesk

Freshdesk

von Freshworks

(280 Bewertungen)

Freshdesk ist eine Helpdesk-Lösung, die alles bietet, was du für einen außergewöhnlichen Kundenservice benötigst. Verwalte all deine Kundengespräche an einem Ort, egal, aus welcher Quelle sie stammen - E-Mail, Telefon oder soziale Medien - so dass du Support anbieten kannst, der sowohl schnell als auch persönlich ist. Freshdesk ist einfach zu bedienen, so dass du dich auf das wirklich Wichtige konzentrieren kannst - nämlich den Kundensupport. Mit Funktionen wie erstklassigem Kartenverkauf und intelligenten Automatisierungen. Kunden glücklich zu machen war noch nie so leicht. Erfahre mehr über Freshdesk

SysAid

SysAid

von SysAid Technologies

(69 Bewertungen)

Mit mehr als 15 Jahren Erfahrung im IT-Bereich, hat SysAid mehr als 100.000 glücklichen Administratoren bedient. Unser einfaches Ticketing-System erleichtert über 82M Ticketings pro Jahr, alleine in den USA werden über 2000 Organisation unterstützt. Wir wurden in mehr als 40 Sprachen übersetzt und in unserer Gemeinschaft wirst Du immer einen SysAid-Freund in deiner Nähe finden. Kontaktiere uns jetzt, um zu sehen, was SysAid für dich tun kann. Erfahre mehr über SysAid

CustomAnswers

CustomAnswers

von CustomAnswers Software

(11 Bewertungen)

CustomAnswers provides a flexible and robust CRM platform that is customizable to a vast array of business processes and workflows. Across all channels of communications, phone , emails, walk-in etc, capture manage and track all interactions. Manage all incoming requests and apply any type of complex custom business processes. Nothing will fall through the cracks. Ensure productivity and efficiency with a reasonably priced yet feature rich CRM for your organization. Erfahre mehr über CustomAnswers

Tracker

Tracker

von PhaseWare

(64 Bewertungen)

PhaseWare Tracker bietet eine umfassende Helpdesk-Lösung, die entworfen wurde, um gemeinsame Workflow-Prozesse zu rationalisieren, während zusätzliche Sichtbarkeit durch das Self-Service-Portal bereitstellt wird. Durch die Fokussierung auf die Kern-Ticketing-Funktion, bietet Tracker eine hochwirksame Helpdesk-Lösung ohne die Komplexität und den Aufwand des Asset-Managements. Das Ergebnis ist eine flinke, kostengünstige Lösung für Helpdesk-Vorgänge. Erfahre mehr über Tracker

Backlog

Backlog

von Nulab

(5 Bewertungen)

Backlog is a project management and collaboration tool for teams that want higher productivity, greater visibility, and simple project tracking. Development teams can work together with Design, Marketing, IT, and more to release high-quality projects, faster. Core features include Projects, Gantt Charts, Burndown Charts, Issues, Subtasking, Watchlist, Comment threads, Version control, File sharing, Wikis, and Bug Tracking. Update your projects on the go with iOS and Android apps. Erfahre mehr über Backlog

MSP Manager

MSP Manager

von SolarWinds MSP

(2 Bewertungen)

MSP-Manager ist ein Help-Desk- und Abrechnung-PSA ausschließlich für IT-Dienstleister. Es ist eine robuste, aber intuitive Lösung, die dir hilft, deinen Kunden exzellenten und extrem effizienten Support zu bieten. Die MSP-Manager mobile App stattet Techniker mit allen Informationen aus, die sie benötigen, um Tickets zu bearbeiten, an jedem Ort, zu jeder Zeit. MSP-Manager ist eine leistungsfähige Standalone-Lösung oder integriert sowohl mit SolarWnds MSPs RMM Produkten. Erfahre mehr über MSP Manager

FIT | IssueTrack

FIT | IssueTrack

von FIT Tracking Solutions

(4 Bewertungen)

FIT vereinfacht einen kollaborativen Prozess mit sichtbaren, priorisierten und überschaubaren Punkten. Es maximiert die Produktivität, indem eine kontinuierliche Kommunikation gewährleistet wird und das Team gezwungen wird, sich auf die wichtigsten Probleme zu konzentrieren. FIT bietet optimalen Workflow durch Beibehaltung des richtigen Eigentums und indem Einzelpersonen auf ihre unmittelbarste Verantwortlichkeit aufmerksam gemacht werden. Erfahre mehr über FIT | IssueTrack

ServiceWise

ServiceWise

von TechExcel

(2 Bewertungen)

TechExcel ServiceWise is a configurable and scalable software suite for customer support management. ServiceWise helps automate and streamline help desk activities with configurable workflows, process approvals, email integration, IT project management, and integrated knowledge management. The powerful features and the ease of maintenance make ServiceWise a powerful solution for growing organizations. Erfahre mehr über ServiceWise

JIRA

JIRA

von Atlassian

(710 Bewertungen)

JIRA ist das Projektmanagement-Tool für Teams, die tolle Produkte planen und bauen. Tausende von Teams wählen JIRA, um Problematiken zu erfassen und zu organisieren, Arbeit zu verteilen und Teamaktivitäten zu verfolgen. Am Schreibtisch oder unterwegs, mit der neuen mobilen Schnittstelle, hilft JIRA Deinem Team, den Job zu meistern. Erfahre mehr über JIRA

Jira Service Desk

Jira Service Desk

von Atlassian

(117 Bewertungen)

JIRA Service Desk ist eine neue Service-Management-Software, die IT- und Business-Teams tatsächlich gerne benutzen. Aufgebaut auf Atlassians JIRA, dem Marktführer, der Teams dabei hilft, ihre Arbeit zu erledigen. JIRA Service Desk liefert eine mühelose Service-Erfahrung, passt sich deinen Bedürfnissen an, zu einem Bruchteil der Kosten und Bereitstellungszeit seiner Mitbewerber. Erfahre mehr über Jira Service Desk

i-Sight

i-Sight

von i-Sight

(2 Bewertungen)

i-Sight Case Management Software is a web-based platform managing compliance and ethics investigations and reporting on aggregated data to assess and reduce risk. i-Sight forms a critical component of a robust anti-corruption program, from intake via hotlines, webforms, or any reporting mechanism, to final reports. i-Sight helps companies report, investigate and resolve incidents of bribery, corruption and fraud quickly, minimizing sanctions and fines. Erfahre mehr über i-Sight

AuditFindings.com

AuditFindings.com

von AuditFindings.com

(2 Bewertungen)

AuditFindings.com is a robust issue management system designed for audit and compliance departments. Save time trying to update spreadsheets with current status of issues. With AuditFindings.com, you can assign items to end users and be notified with updates are made to issues. With robust reporting and filtering, you have a single system to manage audit issues. Erfahre mehr über AuditFindings.com

Wrike

Wrike

von Wrike

(639 Bewertungen)

Wrike macht die Verwaltung von mehreren Projekten und funktionsübergreifenden, verstreuten oder wachsenden Teams einfacher. Unsere End-to-End Lösung kümmert sich um Deine Projekte von der ersten Anfrage an und verfolgt den ganzen Weg der Arbeitsfortschritte und der Berichterstattung. Verwalte Deine Projekte von der Erstellung und der Delegation der Arbeiten bis hin zur Visualisierung von Plänen, der Organisation von Workflows und vieles mehr. Perfekt für Marketing, Kreativität, IT, Abwicklung, Analytik-Teams und PMOs. Erfahre mehr über Wrike

ServiceDesk Plus

ServiceDesk Plus

von ManageEngine

(47 Bewertungen)

ManageEngine ServiceDesk Plus is a Help Desk and Asset Management Software. It offers an Integrated Package with Incident Management(Trouble Ticketing), Asset Tracking, Purchasing, Contract Management, Self-Service Portal, and Knowledge Base at an Affordable Price Point. ServiceDesk Plus provides all that you need to have a Full-Fledged IT Help Desk and a Productive Help Desk Staff. ManageEngine ServiceDesk Plus is available in both On-Premise and On-Demand. Erfahre mehr über ServiceDesk Plus

Vision Helpdesk

Vision Helpdesk

von Vision Helpdesk

(26 Bewertungen)

Vision Helpdesk offers Customer Service Software Tools - 1) Help Desk Software (Multi Channel Help Desk) 2) Satellite Help Desk (Multi Brand Help Desk) 3) Service Desk (ITIL / ITSM Help Desk) Vision Helpdesk is ALL IN ONE customer support help desk allows you to manage various channels like E-MAIL, WEB-FORMS, TWITTER, FACEBOOK, CALLS everything under single roof. Vision Helpdesk is trusted by 8000 plus companies across the globe. Erfahre mehr über Vision Helpdesk

Hansoft

Hansoft

von Hansoft

(8 Bewertungen)

Hansoft bietet Lösungen für die Zusammenarbeit im Team und Management in agiler Entwicklung von Produkten und Dienstleistungen Erfahre mehr über Hansoft

Agiloft

Agiloft

von Agiloft

(23 Bewertungen)

Agiloft CRM provides the fastest time to value because it slashes the time to configure the solution to your requirements. We can customize it for you live during the demo - so you get a trial system that you can actually use and a fast, affordable deployment. Agiloft addresses even the most sophisticated requirements in record time and provides integrated modules for reseller management, contract management and customer support. Start today with a free custom demo. Erfahre mehr über Agiloft

SpiraTest

SpiraTest

von Inflectra

(88 Bewertungen)

SpiraTest ist eine integrierte Anforderungs- und Qualitätsmanagement-Lösung, die deine Projektanforderungen, Testfälle, Veröffentlichungen, Mängel und Probleme in einer einzigen Software-Umgebung verwaltet, mit vollständiger Rückverfolgbarkeit. Nach der Definition der Anforderungen deines Projekts, erzeugst du Testfälle und Testschritte, die die Funktionalität überprüfen. Das Testausführungs-Modul ermöglicht es Benutzern, die Tests durchzugehen und dabei Mängel / Probleme zu protokollieren. SpiraTest ist vollständig webbasiert. 30-Tage-Testversion. Erfahre mehr über SpiraTest

Vizor HelpDesk & IT Assets

Vizor HelpDesk & IT Assets

von Vector

(0 Bewertungen)

Vizor is a comprehensive helpdesk issue tracking system for delivering full IT end-user and customer support. Features include powerful email integration, SLA support, knowledgebase, team-working, automatic ticket assignment and a self-service portal. Vizor ServiceDesk is ready to use out-of-the-box or can easily be customized to meet your exact requirements. Available on-premise or in the cloud. Click here to test drive now. Erfahre mehr über Vizor HelpDesk & IT Assets

Enterprise Service Management

Enterprise Service Management

von Koho Software

(8 Bewertungen)

Our on-premise and cloud-based, IT Service Desk and IT Asset Management solution allows our clients to tie users, tickets and assets together. The user interface delivers an unmatched experience that enables code-free customization, allowing customers to fully deploy the IT Service Management (ITSM) solution. Erfahre mehr über Enterprise Service Management

Investigation & Cases Software

Investigation & Cases Software

von Resolver

(1 Bewertung)

Resolvers Vorfall- und Untersuchungs-Management-Software ermöglicht Forschern, schneller und effektiver zu arbeiten. Sichere Verknüpfung von Informationen hinsichtlich Vorfälle und Fall-Aufzeichnungen. Verwende Link-Analyse, um verschiedene Daten miteinander zu verbinden. Workflow-Regeln halten das Team während dem gesamten Prozess informiert. Mit Resolver wird dein Team mit dem beliebtesten Incident Management-Software-Anbieter in der Branche arbeiten. Erfahre mehr über Investigation & Cases Software

AlarmsOne

AlarmsOne

von ManageEngine

(0 Bewertungen)

If you are a SMB or an Enterprise company, there's a higher chance that you use a number of on-premises or SaaS-based applications to keep your business up and running. These applications include IT monitoring, log management, project management, team collaboration and help desk tools. AlarmsOne seamlessly integrates with all these applications to centralize your alert management in one console. Being a SaaS-based application, AlarmsOne can be accessed anytime, anywhere. Erfahre mehr über AlarmsOne

Helix IM

Helix IM

von Perforce

(0 Bewertungen)

Helix IM helps you efficiently manage and report on tasks, defects, feature requests, change requests, and other development-related work items. Keep all stakeholders informed of progress with Helix IM's flexible reporting features, such as burn-up and burn-down charts, dashboards, task boards, and more. Helix IM stands alone as an enterprise-level issue tracker and workflow management tool, but its real power comes from its seamless integration with the entire Helix ALM suite. Erfahre mehr über Helix IM

SpeedBase Professional

SpeedBase Professional

von InfoLine Software

(8 Bewertungen)

SpeedBase is a relational database software to quickly save, manage and search any type of business information. You may run it both online or offline on your local network, VPN or via your existing SQL server. It is perfectly suitable to save sensitive data within the safety of your pc or closed network without any need of internet or shared servers. You may build a crm, project manager, medical records db or anything else in minutes without technical skills or coding. Erfahre mehr über SpeedBase Professional

VisionFlow

VisionFlow

von Visionera

(9 Bewertungen)

Keep all your projects safely in one place with VisionFlow. All data, documents, activities and people will be securely organized online and can be accessed by team members from anywhere at any time. VisionFlow makes sure everyone knows where everything is and nothing gets lost. Get uninterrupted work flows with no delays, finished projects in time at reduced costs and satisfied customers. Erfahre mehr über VisionFlow

Harmony PSA

Harmony PSA

von Harmony Business Systems

(13 Bewertungen)

HarmonyPSA supports the entire business lifecycle, from lead generation to contract renewal. It is designed and built specifically for software and services businesses, automating business functions in a single platform, available from the cloud on any device. Erfahre mehr über Harmony PSA

SutiDesk

SutiDesk

von SutiSoft

(0 Bewertungen)

Du suchst eine leicht zu bedienende Helpdesk-Software, die exzellenten Kundenservice über mehrere Kanäle unterstützt? SutiDesk ist die Lösung. Mit SutiDesk können E-Mails automatisch in Tickets umgewandelt und sofort zugeordnet werden. Analysen und Dashboards für schnellere und bessere Lösungen.

Plain Ticket

Plain Ticket

von Turbine Interactive

(0 Bewertungen)

Plain Ticket is a user-friendly and simple, yet flexible and powerful issue tracking system that takes care of all your requests. It can be used in your domain of activity. What makes it stand out? User-friendliness and flexibility Can be adapted to match business workflow Complete integration with email Can create tickets by sending emails All tickets presented on ONE page All information for one ticket on ONE page Designed to work on all desktop and mobile devices

Zendesk

Zendesk

von Zendesk

(719 Bewertungen)

Zendesk baut Software für bessere Kundenbeziehungen. Es befähigt Organisationen, Kundenbindung zu verbessern und ihre Kunden besser zu verstehen. Zendesk Produkte für die Kundenbetreuung, für Hilfecenter und Live-Chat sind einfach zu benutzen und umzusetzen und helfen Unternehmen, zu innovieren und zu skalieren. Mehr als 80.000 Unternehmen wie Uber, Groupon, Box, Airbnb und Disney verwenden Zendesk, um ihre Supportkosten zu senken, die Produktivität zu steigern und die Kundenzufriedenheit zu erhöhen.

Zendesk

Zendesk

von Zendesk

(719 Bewertungen)

Zendesk baut Software für bessere Kundenbeziehungen. Die Menschen interagieren mit Unternehmen täglich über mehrere Kanäle wie E-Mail, Telefon, Live-Chat und Social Media. Zendesk bringt das alles in einer herrlich einfachen Plattform zusammen, so dass du sinnvollere, persönlichere und produktivere Beziehungen mit Kunden aufbauen kannst. Mehr als 81.000 Unternehmen vertrauen Zendesk, um bessere Kundenerfahrungen in über 150 Ländern und 40 verschiedenen Sprachen zur Verfügung zu stellen

Zendesk

Zendesk

von Zendesk

(718 Bewertungen)

Zendesk builds help desk software for better customer relationships. Our products allow businesses to be more reliable, flexible, and scalable. They help improve communication and make sense of massive amounts of data. Above all, they work together to help turn interactions into lasting relationships. More than 200,000 companies such as Uber, Groupon, Box, Airbnb, and Disney are using Zendesk to lower their support costs, raise productivity, and increase customer satisfaction.

Problem Solver

Problem Solver

von Omnex Systems

(0 Bewertungen)

Designed to be a single repository of all customer and internal problems issued by the organization.

Kayako

Kayako

von Kayako

(28 Bewertungen)

With Kayako, customer-obsessed businesses get better at delivering effortless customer service experiences. Customer service is changing. Today, your customer expects to be recognized and understood as an individual, not a ticket. Unlike traditional helpdesks, Kayako connects the dots between your support channels, your customer's information, and your team. Kayako is used by over 130,000 customer support pros in businesses around the world, including Peugeot, NASA, and Fedex.

PagerDuty

PagerDuty

von PagerDuty

(24 Bewertungen)

PagerDuty is an agile incident management solution that integrates with ITOps and DevOps monitoring stacks to improve operational reliability and agility. From enriching and aggregating events to correlating them into actionable alerts, PagerDuty streamlines the incident management lifecycle by reducing noise and resolution times. PagerDuty offers hundreds of native integrations with operations tools, as well as automated scheduling, advanced reporting, and guaranteed reliability.

Rollbar

Rollbar

von Rollbar

(67 Bewertungen)

Error tracking and monitoring for 70,000+ web and mobile application developers at companies like Mixpanel, Heroku, Twilio, ESPN, Adobe and more. Support for 20+ languages. With a few lines of code you will quickly see, errors, stack traces, trends and affected users. Reduce the noise. Errors get queued, de-duped, grouped. Alerts, daily summaries or chat & issue tracker integrations. Drill down to the root cause with local variables in stack traces and source map support etc.

Sifter

Sifter

von Sifter

(18 Bewertungen)

Sifter is a simple bug and issue tracker for teams that want their non-technical team members to help with issue tracking. By focusing on ease-of-use, Sifter helps decrease friction and increase participation leading to more bugs found, logged, and fixed.

NABD

NABD

von NABD

(34 Bewertungen)

A cloud customer support and help desk software with the backend ticketing, knowledge base and case management functionality at an affordable monthly cost. NABD allows companies to efficiently support a customer from anywhere, at any time, regardless of the channel via which the customer is reaching out for support(web portal, email, social media, chat, mobile apps). NABD is the only solution with a FULLY functional FREE plan suited for most businesses.

HappyFox

HappyFox

von HappyFox

(46 Bewertungen)

HappyFox is a web based customer support software hosted on the cloud. It helps to track and manage all customer support requests across multiple channels like email, chats, social media and phone in a centralized ticket support system. Integration with other web apps like CRM, live-chats, voice and bug tracking apps makes it practical help desk. Similar customer support queries can be handled using canned actions and smart rules to automate responses. Community forums help customers connect.

BigPanda

BigPanda

von BigPanda

(1 Bewertung)

BigPanda is a data science platform that centralizes and correlates massive volumes of IT alerts, enabling IT teams to detect & resolve critical issues 90% faster. We empower IT teams to keep up with the explosive scale & complexity of modern data centers by automatically correlating alerts from your monitoring systems, including Nagios, Zabbix, New Relic, Pingdom, Puppet, Chef, CloudWatch, Ansible, PagerDuty and many more.

VictorOps

VictorOps

von VictorOps

(21 Bewertungen)

Issue tracking solution that alerts the on-call personnel and allows them to work on the issue immediately, even from a mobile device.

Axosoft

Axosoft

von Axosoft

(18 Bewertungen)

Software with project planning, collaboration, agile bug and incident tracking capabilities. Software development teams will appreciate the ability to effortlessly manage their product backlogs, plan releases, and analyze their burndown velocity.

MantisBT

MantisBT

von MantisBT

(32 Bewertungen)

Written in PHP, this free issue tracking software is written under GNU protocol.

Planio

Planio

von Planio

(19 Bewertungen)

Planio is a Redmine-based issue tracker. You can create custom workflows personalized to your situation. The Helpdesk makes it easy to manage support tickets. Tight integration with GIT/SVN means you can link your repository commits to issues in Planio. We include free data transfer from other tools and telephone support with every plan.

Yodiz

Yodiz

von VizTrend

(4 Bewertungen)

Yodiz is leading Agile Scrum Tool & Issue Tracker. With it's innovative UI, simple UX and great set of features, it's probably the best tool. Yodiz has simple pricing model Startups: Free for 3 users Agile + Issue Tracker: $5/user/month Only Issue Tracker: $3/user/month. Yodiz offers all the great features you would love. Product Backlog Epics Sprint Board Release Board Issue Board To-Do list Project Reports Dashboards Realtime-notifications Tagging support

Usersnap

Usersnap

von Usersnap

(4 Bewertungen)

Usersnap is your central place to collect & organize your bug reports. We make tracking bugs & collecting feedback easy. With point-and-click annotation tools, Usersnap helps you report bugs where they happen: in your browser. No need to switch to fill out endless forms. Bug tracking is now a picnic!

Issuetrak

Issuetrak

von Issuetrak

(134 Bewertungen)

At Issuetrak, we implement all kinds of help desk & support systems for all kinds of industries & departments. We help businesses like yours track tickets, issues, & requests from submission to resolution. Easy implementation & web, mobile, & email submission. With automated ticket assignment & escalation, custom forms & user-defined fields, at-a-glance dashboard metrics & detailed reporting, Issuetrak gives your team the tools they need to make sure no ticket or issue falls through the cracks.

ServiceNow Express

ServiceNow Express

von ServiceNow

(11 Bewertungen)

Service-now.com enterprise IT service management combines ITIL v3 process support, modern SaaS delivery, and modern Web functionality to provide a flexible, intuitive and self-managing application. Service-now.com was founded by Fred Luddy, former CTO of Peregrine Systems and Remedy.

MasterTrack

MasterTrack

von MasterSuiteApps.com

(0 Bewertungen)

MasterTrack is a Web-based issue tracking system that allows technical and customer support teams to take on the task of managing customer questions and requests.

TrackStudio

TrackStudio

von TrackStudio

(0 Bewertungen)

Hierarchical issue tracking and bug tracking system, created specifically for software development companies.

Exalate

Exalate

von idalko

(0 Bewertungen)

Flexible synchronization solution to support complex workflows, sync between issue trackers, and handle errors quickly

ExtraView

ExtraView

von ExtraView

(0 Bewertungen)

Download pre-configured solutions, or quickly customize your own tracking solution that conforms to your process and your workflow. Supports mobile and desktop clients. Used by many global corporations.

Jixee

Jixee

von Jixee

(0 Bewertungen)

Real-time platform that provides developers with Scrum & Kanban boards, task and issue tracking, reporting, and collaboration tools.

eHelpDesk

eHelpDesk

von Giva

(15 Bewertungen)

Highly customizable cloud help desk without programming or consultants with robust reporting for higher quality decision-making.

Bugwolf

Bugwolf

von Bugwolf

(0 Bewertungen)

Transform bug tracking into competitive testing challenges that accelerate digital releases, lower customer support calls and reduce defect costs. Watch on as professional testers race against the clock to dramatically improve your app or website. In as little as six hours, you will have a full usability, functional or UX review for key user journeys. At the end of each challenge, you will receive an overview of all bug reports, prioritised by severity, complete with video and audio commentary.

BOSS Solutions

BOSS Solutions

von BOSS Solutions

(50 Bewertungen)

BOSS Solutions software is available for both On Premise and SaaS environments. BOSS provides capabilities that address requirements for Help Desk/Service Desk, Asset Management and Tracking, and other Service Management applications. Powered by its ITIL based solutions, BOSS has gained significant knowledge in implementing ITSM best practices and helped customers to improve overall efficiency and user satisfaction. Major features and capabilities include, Automatic Discovery, Incident Managemen

AlertOps

AlertOps

von AlertOps

(7 Bewertungen)

An IT and DevOps incident management solution for automating escalations, on-call scheduling, and integrations.

Comindwork

Comindwork

von NewtonIdeas

(0 Bewertungen)

Comindwork - free Gantt, workflows and to-dos; fully customizable. Manage your projects and team online. The most customizable suite of flexible to-dos, wiki, emails - with Gantt charts, tickets and workflows. Zero-investment and flexible pay-as-you-go pricing.

AdminiTrack

AdminiTrack

von AdminiTrack

(0 Bewertungen)

AdminiTrack is a premier application service provider (ASP) providing an easy to use, high performance hosted Issue and Defect Tracking Application designed specifically for professional software development teams. AdminiTrack can be accessed from anywhere in the world with just a browser. AdminiTrack lets software development teams focus on developing quality software.

StakeTracker

StakeTracker

von SustaiNet Software

(0 Bewertungen)

StakeTracker helps organizations efficiently manage interactions and communications with stakeholders, communities and the public.

Gitlo

Gitlo

von Oursky

(0 Bewertungen)

Gitlo allows you to oversee your GitHub issues and pull requests in Trellos kanban view by synchronizing the two. Having all your GitHub issues and pull requests turned into Trello cards, you can now simply drag and drop the cards across the columns to reflect its status. All changes made in Trello will automatically be synchronized to your GitHub in real time.

Orchard Collaboration

Orchard Collaboration

von Sirwa Software.eu

(4 Bewertungen)

Orchard Collaboration is a free, open source ticketing system, project management and collaboration framework build on top of the Orchard CMS. It natively integrates with Orchard CMS and extends its features by allowing its users to collaboratively work on the content or by simplifying communication with the customers.

Bugzero

Bugzero

von WEBsina

(0 Bewertungen)

Web based bug tracking, & change management system, used to track software bugs, hardware defects, test cases, etc.

Kuoll

Kuoll

von Kuoll

(0 Bewertungen)

Helps software developers to identify bugs in complex web-applications by recording user sessions, DOM-mutations, network status and Javascript execution flow.

SprintGround

SprintGround

von Alphest

(3 Bewertungen)

The new intelligent agile/scrum tool for Task Management, Release Planning, Development Progress Tracking, Collaboration, Issue & Bug Tracking and Feedback Analytics. Free for small businesses.

uBugtrack

uBugtrack

von uBugtrack

(0 Bewertungen)

Lightweight, smart, elegant and powerful app to manage your tasks/issues with GIT/SVN and Slack integration.

EasyQA

EasyQA

von ThinkMobiles

(0 Bewertungen)

Major features include: - Upload test objects (.apk, .ipa files or link to the websites) and share a link for it with your project members - Create test plans, manage and edit them - Create, edit, copy and move test cases within modules - Export and import test cases from .CSV file - Create test runs, select test cases from different test plans - Create a bug, if a test case is failed - Use EasyQA SDK to catch crashes and report bugs

PageProofer

PageProofer

von DGrigg Development

(1 Bewertung)

Feedback collection and bug tracking tool that allows clients to submit feedback on their website while it's being developed.

Spiceworks IT Help Desk

Spiceworks IT Help Desk

von Spiceworks

(148 Bewertungen)

The Spiceworks IT Help Desk is purpose-built for IT pros, we have just what you need to run a better internal IT help desk and a better business. Start tackling tickets in minutes with free help desk software (on your server or in the cloud). Plus, it's more than just ticket tracking: understand (and change!) team behavior and articulate your value to the business. Get it free today!

ActionTracker

ActionTracker

von SurveySquare.com

(8 Bewertungen)

Why wait weeks or months to respond to an issue, do it now! Our ActionTracker is a powerful and fully-integrated system that puts you in full control of your customer issues, comments, inquiries, and small projects. When a customer responds, ActionTracker takes over. Assign issue codes, personnel, priorities, and next-steps action items. Track the life of the response through History Notes. ActionTracker gives you complete control of your customer experience management.

Trouble Ticket Express

Trouble Ticket Express

von Rush Project

(0 Bewertungen)

Software with correspondence tracking, email alerts, customizable ticket browser layout, and ticket monitoring.

Octopus

Octopus

von Octopus-ITSM.com

(0 Bewertungen)

Built from the ground up on ITIL best practices and pre-configured for immediate usage, Octopus is a very user-friendly, accessible and constantly evolving application, ideal for small / mid-sized IT depts. Features include incident, service request, problem, change and event management, SLA and automated escalation, CMDB and automated inventory, web portal with custom forms, email notifications for all important events and advanced reporting. Octopus is supported by a unique service package.

Gemini

Gemini

von CounterSoft

(7 Bewertungen)

A leading, .NET based helpdesk ticketing and issue tracking system. Easy to install and maintain, and comes with RESTful API, Apps Framework for easy extension, and Open Source components. Gemini takes care of your help desk operation from ticket creation, through triage and all the way to resolution. Incorporating user-defined Rules and Actions, SLA and integrated with Microsoft Exchange, Office 365, and all other email providers.

PointInsight

PointInsight

von LinkEdge Technologies

(0 Bewertungen)

Collaborative, email-based issue management system that is easily customized for small and large organizations. PointInsight works the way people work and follows how organizations function. It brings focus to the issues that real world issues require. It improves collaboration, streamlines processes and provides a unifi ed enterprise platform for identifying, prioritizing, communicating, documenting and resolving issues.

NetResults Tracker

NetResults Tracker

von NetResults

(0 Bewertungen)

Web-based collaboration tool to help companies track business issues and automatically manage them through to resolution.

Freedcamp Issue Tracker

Freedcamp Issue Tracker

von Freedcamp

(0 Bewertungen)

Saved Filters - you can save any search as a filter. Apply a sort/filter and save for use later. Approval Workflow - we have optimized the workflow to ensure maximum productivity for you and your team. Issue Reporter - you can embed a little piece of code in your website to receive issue reports from your own users. Multi Actions - quickly manage multiple issues with our Multi Action bar. Saves you hours of work. Bonus - get a full suite of project management tools completely free.

Trac

Trac

von Edgewall Software

(1 Bewertung)

Project management and issue tracking solutions for web-based IT projects.

Dakota Scout

Dakota Scout

von Dakota Software

(0 Bewertungen)

Enables EHS professionals to proactively uncover issues, thereby improving safety and regulatory compliance.

Spirent InTouch

Spirent InTouch

von Spirent Communications

(0 Bewertungen)

A software solution desined to manage customer and network issues. Supports multiple trouble ticket types and provides reporting.

Tisym

Tisym

von Bohis

(0 Bewertungen)

Modules: Customers Persons - solvers, employments Projects - with customers and team members roles Tickets - management of tickets, tasks, helpdesks, bugs, ... Work statements History log Emailing Customer zone Admin section - internal zone

RESOLVE

RESOLVE

von MartianCraft

(0 Bewertungen)

Issue tracking and management tool that offers alerts/notifications, milestone creation, prioritization, and more.

CaseCamp.com

CaseCamp.com

von Auction Software

(145 Bewertungen)

Project Management Software CaseCamp.com, keeps people on the same page working toward a common goal: finishing a project together.

Sentry

Sentry

von Functional Software

(11 Bewertungen)

Sentry provides open-source error tracking to monitor and respond to bugs and crashes anywhere in your stack in real time. Sentry aggregates and adds important context to stack traces and tells you the users, services, and servers that were affected. For the first time, every developer can get instant visibility into how their production code affects real users and automatically triage and resolve issues as part of their existing workflow.

SupaDESK

SupaDESK

von SupaTools

(9 Bewertungen)

SupaDESK ist eine voll integrierte ITSM-Lösung auf Basis von ITIL-Grundsätzen. Es bietet Full-Service-Desk-Funktionalität einschließlich Vorfall-, Anfragen-, Problem-, Service- und SLA-Management. Es umfasst eine Active Directory-Integration, Service-Katalog und Self-Service-Schnittstelle. Eine mobile App steht auch für Remote-Ticket-Management zur Verfügung. Kann mit SupaCMDB-Modul integriert werden, für eine komplette Asset-Management-Lösung.

tBits Expediter

tBits Expediter

von TransBit Technologies Software

(0 Bewertungen)

tBits Expediter is an Online Action Item Tracking & Compliance Monitoring Solution that enables teams to proactively manage issues & resolve them in time-bound manner. Issues like non-conformances, exceptions, process deviations, QHSE incidents, project tasks need to be resolved on time to avoid loss of resources, time, reputation and compliance issues.

OMC Incident Management System

OMC Incident Management System

von OMC Systems

(0 Bewertungen)

A comprehensive .Net web-based incident reporting and management solution that runs on a Microsoft SQL 2008 database system.

SPoTS

SPoTS

von LegendSoft

(0 Bewertungen)

A browser-based software with custom branding, performance reports, group escalation, and unlimited customer contacts features.

Lighthouse

Lighthouse

von ENTP

(0 Bewertungen)

Beautifully simple issue tracking and project collaboration for teams of 5 or studios of 50. Lighthouse helps you keep track of project development with ease and simplifies your workflow so you can do the job you were hired to do.

Software Issue Manager

Software Issue Manager

von eMarket Design

(0 Bewertungen)

Software Issue Manager is a WordPress plugin that provides: * 360 degree issue management * Built-in and custom reporting * Built-in system-wide and member level dashboards * Role based content access; project director, manager, team member, and client roles * Advanced resolution collaboration * Ability accept issues from emails with advanced spam control * Issue time tracking with reporting * Issue life-cycle notifications * Advanced issue taxonomy management with contextual coloring

SafePoint

SafePoint

von Catmedis Healthcare

(0 Bewertungen)

SafePoint is an electronic incident reporting system. Being a web-based solution, it allows for easy access by all staff on site. The system provides users with pre-set pathway incident report selections, and explanations regarding Who, What, When, Where, Why, and How the incident occurred. SafePoint will also alert unit department related managers for a particular incident via e-mail. Incident reports are managed with the dashboard.

VisiumKMS

VisiumKMS

von Rolls-Royce Controls and Data Services

(0 Bewertungen)

Rolls-Royce is a world-class provider of EHS, Quality, and Operational Risk Management software solutions. VisiumKMS is a comprehensive suite of applications for managing all change, incidents, corrective actions, audits, risk assessments, recurring tasks, communication, reports, and risk intelligence. Our solutions enable organizations to improve safety performance, manage changes, assess risks, ensure quality and compliance, and streamline business processes all from one seamless package.

IssueFly

IssueFly

von IssueFly

(0 Bewertungen)

So, you are doing a project with your client and you want to track issues, tasks or bugs that come up during it. You can do it by using your internal task or issue tracking software but it may lead to all these configuration and deployment problems which you want to avoid in short-term projects. So if you don't want to end up with all this mess on your email or spreadsheet, use the IssueFly - simple app for you and your client to work on issues. It is super easy to start up. And it is free!

Safety & Incident Management Software

Safety & Incident Management Software

von Enablon

(0 Bewertungen)

Enablon Safety & Incident Management Software deckt den gesamten Incident-Management-Lebenszyklus ab. Es können alle Ereignisse gemeldet, Untersuchungen verwaltet und Pläne für Abhilfemaßnahmen überwacht werden. Die Lösung bietet umfassende Web- und mobile Datenerfassung-Funktionen, Experten-Ursachenanalyse und erweiterte Reporting-Funktionen (OHSAS 18001, RIDDOR, WCB, etc). Darüber hinaus können integrierte bewährte Verfahren verwendet werden, um aus den Daten der Vorfall-Berichte präventive Aktionspläne zu machen. Frage jetzt nach einer kostenlosen Demo!

SessionStack

SessionStack

von SessionStack

(0 Bewertungen)

SessionStack records sessions in web apps. Developers can reproduce problems by seeing what happens in the browsers of their users.

FAASTHELP

FAASTHELP

von Faasthelp

(0 Bewertungen)

Faasthelp, customer support one click away. All support needs in one place to the customer with out hindering the business, be it knowledge base, query/issues creation and tracking, chat bot in just a minute. Faastest and easiest way of integration to any business. All customer support needs in one place available to as a bundle to end customers with out hindering business app. Saves businesses time and money. Have all your employees in the platform with out any charge.

ACL for Audit Management

ACL for Audit Management

von ACL Services

(0 Bewertungen)

Supercharge your audit coverage with ACL's collaborative audit management solution. The ACL Platform helps you focus on the risks where there is maximum improvement opportunity and clearly illustrates the impact and value of results to the business. We want to help you be more relevant, more valuable and better aligned with the strategic agenda. Whether you audit in the office or in the field, ACL has the best available tools for online, mobile or offline work.

Desk.com

Desk.com

von Desk.com

(125 Bewertungen)

Provide world class help desk support with Desk.com, the all-in-one customer support software for fast growing companies. Desk.com collects and organizes all of your customer conversations (Facebook, Twitter, Gmail, chat) into a prioritized actionable list, and gives your business simple tools to effectively respond to your customers. Take control of your customer support! Request a demo with one of our experts to learn more or sign up for a Free trial to get started.

Instabug

Instabug

von Instabug

(27 Bewertungen)

Instabug provides in-app feedback and bug reporting to mobile apps. After integrating the SDK, it allows you to have a seamless two-way communication with users or testers, while providing detailed environment report for developers. The integration process takes less than a minute and the results are outstanding! The top apps in the world rely on Instabug. We provide exceptional support 24/7 and is constantly rated highly as a bug reporting & tracking tool.

Naverisk RMM & PSA

Naverisk RMM & PSA

von Naverisk

(20 Bewertungen)

Remote monitoring and management solution designed for managed service providers with device monitoring and ticketing system built in. Troubleshoot and repair devices behind the scenes¿without interrupting end users.

WebIssues

WebIssues

von WebIssues

(1 Bewertung)

An open source collaboration tool that helps track issues, tasks, and requests. Supports attachments.

iSystain

iSystain

von iSystain

(1 Bewertung)

We provide software to manage HSE risks, demonstrate good governance, and report on your corporate sustainability performance.

Enterprise Incident Manager

Enterprise Incident Manager

von Incom

(0 Bewertungen)

The issue management software combines good information and ease-to-use to get maximum benefit out of your issue management efforts.

MetricStream Case/Incident Management

MetricStream Case/Incident Management

von MetricStream

(0 Bewertungen)

MetricStream Incident Management software module is a comprehensive solution that enables companies to establish and follow consistent procedures for issue capture, loss event tracking, task management, and status reporting. The issue management solution supports identification and evaluation of issues as well as case investigation and tracking leading to an elaborate remediation or corrective action process.

RC On-Track Issue Management

RC On-Track Issue Management

von Roundedcube

(0 Bewertungen)

Manage and track enhancement requests, changes to products and reported defects from submission to resolution.

Q5 Incident Management

Q5 Incident Management

von Q5 Systems

(0 Bewertungen)

Q5's Incident Management Software is an easy-to-use, web-based system for centralizing the process of recording, tracking and reporting events and incidents in order to streamline compliance. Our incident management software will help you better identify workplace hazards and implement corrective actions to promote a safer work environment.

Quality Control

Quality Control

von AppThemes

(0 Bewertungen)

A WordPress application theme for keeping track of your project developments and issues through ticket creation and completion.

Borealis Application

Borealis Application

von Borealis

(0 Bewertungen)

Borealis helps organizations to manage key stakeholders and secure their support to ensure the success of their projects. Our powerful collaboration software allows any project team to implement effective stakeholder engagement plans and mitigate project risks by making it easy to map and prioritize complex stakeholder relationships, record and monitor all engagements, issues, commitments and grievances, and more. It also assists with the engagement strategy by providing insightful analytics.

Incident Management Software

Incident Management Software

von Mission Manager

(0 Bewertungen)

Mission Manager is a cost-effective, web-based incident management tool for first responders, providing a turnkey solution for personnel & asset management, mission planning and execution. Based on Preparation, Readiness and Execution, Mission Manager allows incident commanders to efficiently manage their daily team operations, track mission events in real time on robust maps and produce automated NIMS ICS reports. Since 2011, Mission Manager has supported approximately 7,000 missions.

IT Incident Software

IT Incident Software

von Dude Solutions

(0 Bewertungen)

Dude Solutions Technology solution can help optimize the management of IT resources throughout your organization. Our next generation technology suite is designed to help you streamline support requests, automate asset discovery, audit and improve utilization of software licenses, and control access across your network.

Marker.io

Marker.io

von Marker.io

(0 Bewertungen)

Marker.io makes it easy for testers and product stakeholders to report visual feedback directly to developers. Capturing, annotating and reporting bugs that developers will know how to reproduce has never been easier. Deep integrations with your team's existing issue tracking tools - Jira, Trello, GitHub, Asana, Gitlab and more - means you won't need to train and onboard your team to new tools and workflows.

io Sweep

io Sweep

von io Sweep

(0 Bewertungen)

With the lowest price in the industry you can be assured that you are getting all the necessary information you need to create a truly safe environment for all your employees. Here are some the Issues that can easily be managed. Corrective / Preventive Actions Environmental Management Environmental Risk Assessment Forms Management Incident Management Industrial Safety

Testnetic

Testnetic

von Testnetic

(0 Bewertungen)

Testnetic is an end to end Test Case Management and Issue Tracking solution for companies of all sizes.

Testify

Testify

von Testify

(0 Bewertungen)

Testify provides you with digital Checklists with incorporated issue tracking. You can build your Checklists flexible by your own und use them optimised on mobile devices.

Clarity Issue Tracking

Clarity Issue Tracking

von Code & Clarity

(0 Bewertungen)

Simple and robust issue and bug tracking for development and project teams that lets your developers concentrate on the code.

Enviance EHS Management Software

Enviance EHS Management Software

von Enviance

(0 Bewertungen)

Actio is now Enviance! Used by half of the top 10 Fortune 100 companies, Enviance is a leader in multi-tenant SaaS chemical management solutions, delivering real-time, mission-critical information anywhere, anytime and enterprise-wide.

ScriptRunner for Jira

ScriptRunner for Jira

von Adaptavist

(0 Bewertungen)

A collection of powerful but easy-to-use workflow functions, JQL functions, listeners and services. Extend, enhance and integrate Jira.