Customer Success Software
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Five9 Customer Service Software empowers agents to provide a great multichannel service experience. Intelligent Routing gets inquiries to the right agent. Screen pops put customer information at their fingertips. And everything is automatically logged to your CRM. Service customers by phone, web, chat, email, mobile, or social. Use the supervisor app to monitor/coach agents and report performance metrics. Compatible with all leading CRMs. See why 2000+ customers trust Five9. Erfahre mehr über Five9
Mit Userlane kannst du einfache, Schritt-für-Schritt, interaktive Führer erstellen, um deine Browser-basierte Software jedem Benutzer einzeln zu erklären. Ein Navigationssystem, das die Benutzer führt, während tatsächlich Aufgaben ausgeführt werden. Die perfekte Lösung, um SaaS-Benutzer-Onboarding zu optimieren und die Ausbildung des Personals zu automatisieren. Erfahre mehr über Userlane
ProsperWorks ist das einzige für Google empfohlene CRM. Schließe mehr Angebote schneller ab, ohne Zeit damit zu verbringen, Aufzeichnungen auszufüllen. ProsperWorks CRM hilft Dir, Vertriebskontakte und potentielle Kunden zu identifizieren, zu verfolgen und zu optimieren. Verwalte ganz einfach Deine gesamte Sales-Pipeline mit unserem einfachen und sehr visuellen Tool. Mit einem 5-minütigen Setup, keiner erforderlichen Schulung und automatischen Systemen, die die meisten Dateneingaben eliminieren, ermöglicht es ProsperWorks CRM, dass du dich auf das konzentrieren kannst, was du am besten kannst - weitere Angebote abzuschließen. Erfahre mehr über ProsperWorks CRM
Skilljar is the easiest way for businesses to educate their customers, vendors, and partners. Skilljar's cloud-based, mobile-responsive learning management system (LMS) enables businesses to scale their customer and partner training programs (aka extended enterprise). Instructors simply upload course content and publish online courses to the web - no developers needed. Data is synced with hundreds of business applications including Salesforce.com. Erfahre mehr über Skilljar
Yotpo's integrated solution helps eCommerce brands collect customer reviews, photos, and Q&A from a single platform to increase traffic, social proof, and sales. An official partner of Google, Facebook, and Shopify Plus and integrating with leading commerce platforms and tools such as Bigcommerce, Magento, and Bronto, Yotpo makes it easy for brands to leverage their customers content across every marketing channel.
Elevio macht es leichter, deine Produkte zu erlernen. Verbesserung der Retention, während Support-Volumen reduziert wird. Wir machen aus deinem bestehenden Support-System ein umfassendes Erlebnis für deine Kunden, heben deine Kunden-Ausbildung auf die nächste Ebene und bieten deinen Kunden Hilfe auf Anfrage, wann und wo sie sie brauchen. Mehr als 500 Unternehmen wie Atlassian, Heap, Adroll und Dell verwenden elevio, um ihre Kundenausbildung zu verbessern und ihre Support-Anfragen zu reduzieren. Probiere unsere kostenlose 14-Tage-Testversion
Totango is a customer success platform that helps recurring revenue businesses simplify the complexities of customer success by connecting the dots of customer data, actively monitoring customer health changes, and driving proactive engagements. Leading companies use Totango to reduce churn, grow predictable revenue, and maximize customer value over time.
MindTouch transforms the product and help content your company already produces into a customer engagement channel. Enrich the customer's record with valuable behavioral data based on the user's interactions with your product content. Create a mobile-ready, SEO optimized site for all of a company's content. MindTouch can double organic web traffic, triple user time on your site, and reduce the bounce rate by 50%. Turn your buyers & customers into kick-ass product experts.
Kapta Systems makes online tools for performance reviews, goal management and coaching, delivered in a SaaS model. Kapta is targeted at the HR leaders of companies with fewer than 500 employees, specifically designed to be simple, easy-to-use and intuitive. You can define your goals for the year (or half year, or quarter). Update teammates, collaborate with co-workes. Provide public feedback to others who help you at work. View useful reports and dashboards on your employee's performance.
ClientSuccess is a customer success software platform that helps SaaS executives and their customer success teams retain and grow their existing customer base. ClientSuccess was awarded the SIIA CODiE Award for "Best Customer Success Management Solution" as well as being selected to the Red Herring Top 100.
3CLogic is a leading provider of multichannel cloud contact center solutions based on an innovative distributed approach. Offering next-generation multichannel communications, reporting and analytics, dynamic scripting, lead management, call routing (IVR, ACD), and third-party integrations (CRM, WFM, Ticketing, PBX), 3CLogic facilitates its clients ability to offer high-quality customer service and drive sales and marketing initiatives.
Natero is the only Customer Success platform to merge machine learning for predicting user behavior and big data analytics for deep customer insights. This next generation solution helps Software-as-a-Service (SaaS) companies maximize customer lifetime value, while improving their products and processes.
For anyone who oversees a website application and worries about churn, UserIQ is a Customer Growth Platform that lets you analyze specific customer segments and their habits within your application to deliver intelligent engagements. Unlike other platforms that only provide intelligence, customer health or targeted engagements, UserIQ delivers all three.
ChurnZero's real-time SaaS platform helps subscription businesses fight customer churn. Our platform is uniquely designed to integrate with CRM systems and tightly into an application or service. In doing so, ChurnZero helps businesses understand how their customers use their product, assesses their health and their likelihood to renew, and gives the business the means to automate and personalize the customer experience through timely and relevant touchpoints, including in-app content,
von HBR Labs
Verishow is the sales enablement platform for modern sales teams. Simplify the sales process, present faster and improve performance. Built-in sales tools that remove the complexity of connecting prospect and salesperson with the content required to close a deal. VeriShow streamlines the entire sales process, from engagement to presentation and contract signing with click-to-connect omni-channel technology.
Pega Customer Service anticipates customer needs, connects customers to the right people and systems, and automates or intelligently guides each step of your interactions, so you can rapidly and continuously evolve your customer service experience.
von Preferred Market Solutions
Preferred Patron Customer Loyalty is the industry leading solution for Loyalty and Rewards Programs. With Preferred Patron you will increase your customer engagement levels in profitable ways. Seamlessly leverage e-mail and sms to reach your customers. Incorporate incentive based promotions, such as Rewards, Coupons, Appreciation, Recognition, Miss You, Referral, Cash Back and more. Fully automated Omni-Channel marketing. Simply the best solution, backed by over 40 five star customer reviews!
Amity provides the world's most powerful Customer Success software. Amity, senses changes in customer health or rhythms, recommends the right actions and measures effectiveness. The combination of real-time playbooks, intelligence and automation helps customer success organizations scale quickly and efficiently.
Combine all of your customer data so you can manage your support team without guessing or ugly spreadsheets. We help you easily identify and act on the biggest opportunities to increase team productivity, make customers happier, and help your business grow.
eatNgage facilitates remote business lunch meetings with your prospects or clients through smart automated invitation pages. Providing an all inclusive platform with features like: - One click meeting scheduling synced with your calendar - Campaign management - Invitation tracking - Automated reminders - Real Time notifications - Local Meal delivery - Restaurant E cards - Video Conference - Outlook & Gmail Plugins - Integrations to Marketing Automation - CRM Integration