Customer Communications Management Software

Customer Communications Management Software rationalisiert, automatisiert und verfolgt die Kundenansprache eines Unternehmens.

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TrueDialog

TrueDialog

von TrueDialog

(10 Bewertungen)

More Features. Half the Price. Now in our 9th year serving customers, TrueDialog's Enterprise-Grade SMS Platform is built for big business, yet made easy for small business. Text 1-to-millions and also utilize our unique "TrueDialog" feature for multi-user, team-based 2-way conversations at scale. Call Center Module and Mobile Apps pre-built for 1,000s of reps. Multi-Channel Alert System included. Major CRM Integrations. Seamlessly move between Short & Long Codes. Fully-documented SMS API. Erfahre mehr über TrueDialog

Enterprise SMS Texting built for big business, made easy for small business. More Features. Half the Price. Integrated with many CRMs. Erfahre mehr über TrueDialog

Ecrion Engage

Ecrion Engage

von Ecrion Software

(0 Bewertungen)

Ecrion stellt Software für Unternehmen her, die über verschiedene Interaktionskanäle hinweg echte 1-zu-1-Verbindungen mit Kunden herstellen möchten. Kunden können effektiv mit ihren Zielgruppen kommunizieren und interagieren – durch personalisierte Kommunikation, Omnichannel-Bereitstellung und Interaktivität der nächsten Generation in einer einheitlichen, skalierbaren Plattform. Überwache die gesamte Erstellung und Verteilung von Dokumenten im Unternehmen, fördere die Zusammenarbeit und reduziere Fehler. Erfahre mehr über Ecrion Engage

Ecron Converse hilft Abteilungsleitern bei der Überwachung der gesamten Dokumentenerstellung und -verteilung im Unternehmen. Erfahre mehr über Ecrion Engage

amoCRM

amoCRM

von QSOFT

(83 Bewertungen)

AmoCRM stärkt deine Kontakte und bietet dir zufriedene, loyale Kunden. Außerdem wirst du von der ersten Kontaktaufnahme mit den Leads an über die gesamten Marketing- und Vertriebsbemühungen hinweg bis hin zur Umwandlung und darüber hinaus unterstützt. Auf diese Weise wird jede Kommunikation mit einem Interessenten zu einem persönlichen Dialog, der die richtige Botschaft zur richtigen Zeit vermittelt. Erfahre mehr über amoCRM

amoCRM ist ein einfach zu bedienendes CRM. Es ist jedoch sehr funktional und leistungsstark. Vertriebspipeline, Lead-Tracking, Analyse und Website-Integration. Erfahre mehr über amoCRM

Messagepoint

Messagepoint

von Messagepoint

(0 Bewertungen)

Messagepoint ist eine leistungsstarke hybride, cloudbasierte Content-Management-Plattform, die den Kundenkommunikations-Management-Anforderungen großer Unternehmenskunden gerecht wird. Es bietet Geschäftsanwendern eine intuitive und sichere Umgebung für den direkten Besitz und die Kontrolle von Touchpoint-Messaging-Inhalten und Geschäftsregeln, die das Tempo der Änderungen für die Kundenkommunikation und die digitale Kommunikation beschleunigen. Erfahre mehr über Messagepoint

Messagepoint ist eine CCM-Plattform, mit der Unternehmen Geschäftsregeln und Kundenkommunikationsinhalte in der Cloud verwalten können. Erfahre mehr über Messagepoint

Ytel

Ytel

von Ytel

(20 Bewertungen)

We are your one stop shop for all of your customer communication needs, allowing you to easily manage various channels from Ringless Voicemail, Voice Broadcasting, SMS marketing, email, and more! Erfahre mehr über Ytel

Whether you want to increase leads, accelerate sales, or enhance the customer journey, Ytel has a solution to help you communicate. Erfahre mehr über Ytel

Demandforce

Demandforce

von Demandforce

(23 Bewertungen)

Demandforce helps businesses attract new customers and keep current customers coming back. Our all-in-one platform offers automated appointment reminders, reactivation campaigns for lost customers, online reputation management, and more. Shift into the digital age - simplify your customer communications with a platform that delivers the right message at the right time. Erfahre mehr über Demandforce

Marketing automation solution that helps automate customer communications through appointment reminders, surveys, review prompts, etc. Erfahre mehr über Demandforce

Bria

Bria

von CounterPath

(47 Bewertungen)

Preisgekrönter Softphone-Client zur Einrichtung deines Callcenters mit deiner bevorzugten IP-Telefonanlage. Rufe intuitiv mit einer an einer Wähltastatur orientierten Schnittstelle an. Automatische Annahme eingehender Anrufe mit einstellbarer Wartezeit. Eskaliere Anrufe mit einfachen Funktionen wie „Anrufweiterleitung“ und „Anruf halten“. Verfolge Muster in deinem Erfolg mit Anrufmetriken und Anrufaufzeichnung. Ein Benutzer von Salesforce? Rufe den Fortschritt in deinem Salesforce-Dashboard auf und verfolge ihn. Bria – einfache IP-Telefonie-Einrichtung und deine Lösung zur Anrufsteuerung. Erfahre mehr über Bria

Callcenteragent-fähiger VoIP-Softphone-Client. Arbeite mit führenden Callcenterlösungen zusammen oder passe sie mit Bria API und SDK an. Erfahre mehr über Bria

Five9

Five9

von Five9

(288 Bewertungen)

Create personalized customer service experiences over the phone, web, chat, and more with the power of Practical AI. Use customer intent data and intelligent routing to get your customers to the right agent. Give your agents next step guidance before they answer the phone. Provide intuitive self-service options with real-time natural language processing. Automatically sync interactions to your CRM, and monitor and report on performance in real-time. See why 2000+ customers trust Five9. Erfahre mehr über Five9

Cloud Customer Service with Practical AI - Inbound, Outbound, ACD, IVR, CTI, Chat, Email, Social, Call Recording, and CRM Integration. Erfahre mehr über Five9

Zendesk

Zendesk

von Zendesk

(1.573 Bewertungen)

Zendesk enables companies to deliver excellent customer support through multiple channels including email, chat, call and sms.

Zendesk enables companies to deliver excellent customer support through multiple channels including email, chat, call and sms.

Zendesk

Zendesk

von Zendesk

(1.573 Bewertungen)

Zendesk enables companies to deliver excellent customer support through multiple channels including email, chat, call and sms.

Zendesk enables companies to deliver excellent customer support through multiple channels including email, chat, call and sms.

Zendesk

Zendesk

von Zendesk

(1.573 Bewertungen)

Zendesk enables companies to deliver support, scale with self-service, and differentiate with proactive engagement.

Zendesk enables companies to deliver support, scale with self-service, and differentiate with proactive engagement.

Zendesk

Zendesk

von Zendesk

(1.573 Bewertungen)

Zendesk enables companies to deliver excellent customer support through multiple channels including email, chat, call and sms.

Zendesk enables companies to deliver excellent customer support through multiple channels including email, chat, call and sms.

Zendesk

Zendesk

von Zendesk

(1.573 Bewertungen)

Zendesk ermöglicht Unternehmen, Support zu bieten, mit Selbstbedienung zu skalieren und sich durch proaktives Engagement zu differenzieren.

Zendesk ermöglicht Unternehmen, Support zu bieten, mit Selbstbedienung zu skalieren und sich durch proaktives Engagement zu differenzieren.

Zendesk

Zendesk

von Zendesk

(1.573 Bewertungen)

Zendesk enables companies to deliver excellent customer support through multiple channels including email, chat, call and sms.

Zendesk enables companies to deliver excellent customer support through multiple channels including email, chat, call and sms.

Zendesk

Zendesk

von Zendesk

(1.573 Bewertungen)

Zendesk enables companies to deliver excellent customer support through multiple channels including email, chat, call and sms.

Zendesk enables companies to deliver excellent customer support through multiple channels including email, chat, call and sms.

Zendesk

Zendesk

von Zendesk

(1.573 Bewertungen)

Zendesk enables companies to deliver excellent customer support through multiple channels including email, chat, call and SMS.

Zendesk enables companies to deliver excellent customer support through multiple channels including email, chat, call and SMS.

Zendesk

Zendesk

von Zendesk

(1.573 Bewertungen)

Zendesk enables companies to deliver excellent customer support through multiple channels including email, chat, call and sms.

Zendesk enables companies to deliver excellent customer support through multiple channels including email, chat, call and sms.

Comapi

Comapi

von Comapi

(1 Bewertung)

Comapi is a communications software that offers features such as live chat, SMS, app messaging and push notifications

Comapi is a communications software that offers features such as live chat, SMS, app messaging and push notifications

Xpertdoc

Xpertdoc

von Xpertdoc Technologies

(3 Bewertungen)

We provide an industry-leading Customer Communications Management (CCM) software, delivering improved client retention and growth.

We provide an industry-leading Customer Communications Management (CCM) software, delivering improved client retention and growth.

Presence AI

Presence AI

von Messagera

(1 Bewertung)

A communication solution dedicated to appointment-making businesses. Allow your customers to book, reschedule, ask Q's easily over text

A communication solution dedicated to appointment-making businesses. Allow your customers to book, reschedule, ask Q's easily over text

Inspire

Inspire

von Quadient

(0 Bewertungen)

CCM solution that helps companies manage and deliver personalized communications from one platform.

CCM solution that helps companies manage and deliver personalized communications from one platform.

Preferred Patron Loyalty

Preferred Patron Loyalty

von Preferred Market Solutions

(70 Bewertungen)

Run your own branded loyalty and rewards program where you own ALL your data! Web, Tablet, Mobile and PC interfaces available.

Run your own branded loyalty and rewards program where you own ALL your data! Web, Tablet, Mobile and PC interfaces available.

ActiveDocs Opus

ActiveDocs Opus

von ActiveDocs

(1 Bewertung)

ActiveDocs is an award-winning global provider of template management and document automation solutions.

ActiveDocs is an award-winning global provider of template management and document automation solutions.

Napersoft CCM

Napersoft CCM

von Napersoft

(3 Bewertungen)

Customer Communications Management solutions are designed to holistically manage customer communications across all lines-of-business.

Customer Communications Management solutions are designed to holistically manage customer communications across all lines-of-business.

WebDocs Generation

WebDocs Generation

von DocPath

(1 Bewertung)

Improve customer communications and document processes with real-time document generation tool.

Improve customer communications and document processes with real-time document generation tool.

Zendesk Connect

Zendesk Connect

von Zendesk

(1.573 Bewertungen)

Customer engagement and communication tool that generates personalized messges levereging existing customer interaction history data.

Customer engagement and communication tool that generates personalized messges levereging existing customer interaction history data.

UJET

UJET

von UJET

(5 Bewertungen)

Brings joy to customer support by helping companies resolve problems faster.

Brings joy to customer support by helping companies resolve problems faster.

Groupnote

Groupnote

von Groupnote

(2 Bewertungen)

One way group chat that allows to send group messages with no replies at schools, sport clubs or any other businesses.

One way group chat that allows to send group messages with no replies at schools, sport clubs or any other businesses.

Cincom Eloquence

Cincom Eloquence

von Cincom Systems

(1 Bewertung)

Improve customer experience and streamline customer communications processes with document design, delivery, and deployment tools.

Improve customer experience and streamline customer communications processes with document design, delivery, and deployment tools.

Striata

Striata

von Striata

(0 Bewertungen)

Die skalierbare und O/S-agnostische Anwendungsplattform unterstützt das kanalübergreifende Generieren, Verteilen und Speichern von Nachrichten und Dokumenten.

Die skalierbare und O/S-agnostische Anwendungsplattform unterstützt das kanalübergreifende Generieren, Verteilen und Speichern von Nachrichten und Dokumenten.

Customer Communications Manager

Customer Communications Manager

von Kofax

(0 Bewertungen)

Customer Communications Manager versetzt Unternehmen in die Lage, das Engagement und die Kommunikation mit Kunden über mehrere Kanäle hinweg zu steuern.

Customer Communications Manager versetzt Unternehmen in die Lage, das Engagement und die Kommunikation mit Kunden über mehrere Kanäle hinweg zu steuern.

OmniOMS

OmniOMS

von Newgen Software

(0 Bewertungen)

Engage your customers across multiple channels with personalized communications design and authoring capabilities.

Engage your customers across multiple channels with personalized communications design and authoring capabilities.

EngageOne Server

EngageOne Server

von Pitney Bowes

(0 Bewertungen)

Print and digital document production solution designed to manage engaging customer communications.

Print and digital document production solution designed to manage engaging customer communications.

OMS-200

OMS-200

von Neopost

(0 Bewertungen)

Automate personalization of printed customer communications with output management software that adds marketing collateral to invoices.

Automate personalization of printed customer communications with output management software that adds marketing collateral to invoices.

SmartCOMM

SmartCOMM

von Smart Communications

(0 Bewertungen)

We help the worlds largest enterprises simplify their customer and business communications.

We help the worlds largest enterprises simplify their customer and business communications.

CCM Gateway

CCM Gateway

von Crawford Technologies

(0 Bewertungen)

Customer communications archiving and management solution that provides high-volume document classification, indexing, and storage.

Customer communications archiving and management solution that provides high-volume document classification, indexing, and storage.

HARMONIE COMMUNICATION SUITE

HARMONIE COMMUNICATION SUITE

von Sefas

(0 Bewertungen)

Helps organisations produce meaningful and omni channel customer communication.

Helps organisations produce meaningful and omni channel customer communication.

Smartz Chat

Smartz Chat

von Azuka

(0 Bewertungen)

Smartz Chat is a solution that allows for two way communications as an alternative to traditional methods.

Smartz Chat is a solution that allows for two way communications as an alternative to traditional methods.

Altvia Correspond Premium Edition

Altvia Correspond Premium Edition

von Altvia Solutions

(0 Bewertungen)

Take your relationships to the next level with Altvia Correspond Premium, an end-to-end solution to communicate with your network.

Take your relationships to the next level with Altvia Correspond Premium, an end-to-end solution to communicate with your network.

freshMerge

freshMerge

von Fresh Finance

(0 Bewertungen)

Email, Social Media, and Print SaaS for large sales teams that send out the same individually branded content.

Email, Social Media, and Print SaaS for large sales teams that send out the same individually branded content.

Exstream

Exstream

von OpenText CEM

(0 Bewertungen)

Customer communications management

Customer communications management

OPINATOR

OPINATOR

von Innology Ventures

(0 Bewertungen)

Customer experience management platform with personalized interactions with customers, actionable intelligence, and is multi-channel.

Customer experience management platform with personalized interactions with customers, actionable intelligence, and is multi-channel.

Dimelo Digital platform

Dimelo Digital platform

von Dimelo

(0 Bewertungen)

Verwalte alle deine digitalen Kundendienstkanäle über eine einzige Plattform.

Verwalte alle deine digitalen Kundendienstkanäle über eine einzige Plattform.

Roojoom

Roojoom

von Roojoom

(0 Bewertungen)

Roojooms is a customer journey management platform that creates relevant and personal digital experiences across all channels.

Roojooms is a customer journey management platform that creates relevant and personal digital experiences across all channels.

reinfer

reinfer

von reinfer

(0 Bewertungen)

Makes human conversations understandable at scale and actionable to machines

Makes human conversations understandable at scale and actionable to machines

Adbrain

Adbrain

von Adbrain

(0 Bewertungen)

Helps to engage with customers with a personalized, consistent message across devices, channels, and platforms.

Helps to engage with customers with a personalized, consistent message across devices, channels, and platforms.

Queaxis

Queaxis

von Uninand Technologies

(0 Bewertungen)

Queue management solution that can control customer flow and support the staff in managing customers in any kind of environment.

Queue management solution that can control customer flow and support the staff in managing customers in any kind of environment.

M/TEXT CS

M/TEXT CS

von kühn & weyh Software

(0 Bewertungen)

M/TEXT CS helps to integrate successful customer communications management (CCM) and effective document creation.

M/TEXT CS helps to integrate successful customer communications management (CCM) and effective document creation.

Blinger.io

Blinger.io

von Blinger

(0 Bewertungen)

Blinger.io is the best omni-channel software platform that provides access to messengers, email and live chat .

Blinger.io is the best omni-channel software platform that provides access to messengers, email and live chat .

RTIM

RTIM

von ALMATO

(0 Bewertungen)

RTIM is an Real Time Interaction Management software that that analyzes data and supports employees when interacting with the customer.

RTIM is an Real Time Interaction Management software that that analyzes data and supports employees when interacting with the customer.

Alan Systems

Alan Systems

von Alan Systems

(0 Bewertungen)

Alan Systems increases your performance in sales and customer service area and is making work more productive and enjoyable.

Alan Systems increases your performance in sales and customer service area and is making work more productive and enjoyable.

Oceanus

Oceanus

von DataOceans

(0 Bewertungen)

CCM solution delivered as a managed service that helps companies manage and deliver personalized communications from one platform.

CCM solution delivered as a managed service that helps companies manage and deliver personalized communications from one platform.

esendex

esendex

von esendex

(0 Bewertungen)

Combine Esendex SMS, Voice, Email & Web solutions to maximize communications. We offer specific features for your industry!

Combine Esendex SMS, Voice, Email & Web solutions to maximize communications. We offer specific features for your industry!