Mailchimp Erfahrungen

4.5 (16’150) Eine Bewertung schreiben

Über Mailchimp

Mailchimp ist die führende Marke für E-Mail-Marketing und -Automatisierung, die Empfehlungen zur Steigerung von Öffnungen, Klicks und Umsatz gibt.

Erfahre mehr über Mailchimp

Vorteile:

It is one of the most known and used so tons of community support. It has tons of great features almost as good as any of the others.

Nachteile:

They have a really strange billing system that is designed in such a way that it sucks money out of you.

Bewertungen zu Mailchimp

Durchschnittliche Bewertung

Benutzerfreundlichkeit
4.4
Kundenservice
4.2
Funktionen
4.4
Preis-Leistungs-Verhältnis
4.4

Weiterempfehlungsquote

8.4/10

Mailchimp hat eine Gesamtbewertung von 4.5 von 5 Sternen basierend auf 16’150 Nutzerbewertungen auf Capterra.

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Nutzerbewertungen filtern (16’150)

Tanner
Tanner
Account Executive
Verifizierter Nutzer auf LinkedIn
Marketing & Werbung, 11–50 Mitarbeiter
Verwendete die Software für: Mehr als 2 Jahre
Herkunft der Bewertung

Great for a small business

4.0 vor 9 Monaten
Untertitel auf Deutsch sind im Videoplayer verfügbar
Alexander
Versand in Deutschland
Internet, 2–10 Mitarbeiter
Verwendete die Software für: Mehr als 1 Jahr
Herkunft der Bewertung

Sehr geschätztes Mailchimp-Team

5.0 vor 2 Monaten

Kommentare: Insgesamt bin ich aber sehr zufrieden mit Mailchimp und würde die Plattform jedem empfehlen, der nach einer starken und zuverlässigen E-Mail-Marketinglösung sucht.Vielen Dank und weiter so!

Vorteile:

Ich möchte Ihnen heute für Ihre fantastische E-Mail-Marketing-Plattform danken. Seit ich Mailchimp als mein bevorzugtes Tool für die Erstellung und den Versand von Newslettern und anderen E-Mail-Kampagnen entdeckt habe, hat sich meine Arbeit deutlich verbessert und erleichtert.Ihre Plattform ist nicht nur äußerst verlässlich, sondern auch benutzerfreundlich und intuitiv. Ich schätze die zahlreichen Optionen zur Personalisierung und Anpassung von E-Mails an meine Bedürfnisse und die meiner Kunden. Außerdem haben mir A/B-Tests und umfangreiche Analysefunktionen dabei geholfen, meine Kampagnen kontinuierlich zu verbessern.Herausragend ist auch der Kundensupport von Mailchimp. Bei Fragen oder Problemen habe ich immer schnelle und kompetente Hilfe erhalten. Das schätze ich sehr und es hilft mir, mich als Kunde bei Ihnen wohl zu fühlen.

Nachteile:

Als negativ empfinde ich jedoch die manchmal undurchsichtige Preisstruktur. Hier würde ich mir in Zukunft eine klarere Darstellung wünschen.

Lars
Editor in Deutschland
Medienproduktion, 1’001–5’000 Mitarbeiter
Verwendete die Software für: Kostenlose Testversion
Herkunft der Bewertung

Wahrscheinlich eins der einfachsten Newsletter-Systeme

5.0 vor 2 Jahren

Kommentare: Insgesam nutze ich Mailchimp bei mehreren Projekten, da es schnell einsatzbereit ist und bei weniger Empfängern sogar kostenlos ist. Insbesondere der gute Editor und die vielen Individualisierungsmöglichkeiten überzeugen mich.

Vorteile:

Mailchimp ist das einfachste Newsletter-Programm, das ich kenne. Insbesondere der Editor macht es einem sehr einfach, ansprechende Newsletter zu gestalten.

Nachteile:

In Punkto Datenschutz ist das Programm für Anwender in Deutschland nicht unbedingt die erste Wahl, hier gibt es mittlerweile bessere Alternativen mit einem vergleichbaren Funktionsumfang.

Johanna
Consultant in Türkei
Unternehmensberatung, 2–10 Mitarbeiter
Verwendete die Software für: Mehr als 2 Jahre
Herkunft der Bewertung

Software im Wandel

5.0 vor 7 Monaten

Vorteile:

Mailchimp ist in unser CRM-System Daylite integrierbar.

Nachteile:

Es werden sehr viele Funktionen angeboten, welch über die Hauptnutzung des E-Mail-Marketing hinausgehen.

Meikel
Grafikdesigner in Deutschland
Design, Selbstständig
Verwendete die Software für: Kostenlose Testversion
Herkunft der Bewertung

Günstiges Tool

4.0 vor 7 Monaten

Kommentare: Für kleine Liste eine gute Alternative und kostenlos zum starten.

Vorteile:

Das man kostenlos starten kann und für eine kleine Liste Ideal.

Nachteile:

Die Handhabung ist lernintensiv und man muss sich schon damit auseinandersetzen.

Rishu
Rishu
Marketing Manager in Indien
Verifizierter Nutzer auf LinkedIn
Marketing & Werbung, 51–200 Mitarbeiter
Verwendete die Software für: 6-12 Monate
Herkunft der Bewertung

The Ultimate Email Marketing Platform

5.0 vor 2 Monaten Neu

Kommentare: user-friendly interface and I think it is best in its field.

Vorteile:

personally liked features are:1. Drag-and-drop email builder: This feature allows users to create custom email templates without any coding skills.2. Automation workflows: Mailchimp's automation workflows allow users to create personalized email campaigns that are triggered based on user behavior or other criteria.3. Analytics: Mailchimp offers robust analytics that provides users with valuable insights into the performance of their email campaigns.4. A/B Testing: This feature allows users to test different versions of their emails to see which one performs better.5. Integrations: Mailchimp integrates with a wide range of other tools and platforms to make it easy to connect with other marketing channels.

Nachteile:

pricing structure is expensive as the number of subscribers increases, making it less accessible for larger businesses or those with a large email list. it can be overwhelming or confusing to use at first.

Maurice
Maurice
Online Music Promoter in Niederlande
Verifizierter Nutzer auf LinkedIn
Unterhaltung, Selbstständig
Verwendete die Software für: Mehr als 2 Jahre
Herkunft der Bewertung

In Betracht gezogene Alternativen:

Mailchimp, a good but basic email marketing platform for online marketeers.

4.0 vor 4 Wochen Neu

Kommentare: Overall, Mailchimp is a great tool to get started in the online marketing world. Also, once you get used to the workings of Mailchimp in general, switching to the paid version can be a good choice.

Vorteile:

The free tier in Mailchimp is packed with valuable features. You can set up a solid online marketing campaign, with good email templates, and get great results in no time.Adding sign-up forms to your website and/or create landing pages is added in the free tier, and you can even create your own website!

Nachteile:

Mailchimp feels a bit off. It is difficult to explain, but it feels old. Doing simple tasks in Mailchimp, like editing a landing page or email, should be simple, but it feels difficult.This has to do with the fact that the logic behind the settings and where they are located, sometimes is not intuitive.

Ba
CEO in USA
E-Learning, 2–10 Mitarbeiter
Verwendete die Software für: Mehr als 1 Jahr
Herkunft der Bewertung

Good starter app for a mail list

3.0 vor 2 Monaten

Kommentare: Overall, if I was just starting out and needed a simple email marketing tool I would use. But, my company has grown and I need a full CRM.

Vorteile:

It's ease of use and simple setup made it nice to use.

Nachteile:

The ability to perform more sophisticated segmentation and email targeting made it weaker for my use than I would have liked.

Georgiana
Owner in Belize
Geschäftsbedarf & -einrichtung, 2–10 Mitarbeiter
Verwendete die Software für: 6-12 Monate
Herkunft der Bewertung

In Betracht gezogene Alternativen:

Why get Mailchimp

5.0 vor 2 Monaten Neu

Kommentare: Ovall I love it! and it helps my business grow a lot.

Vorteile:

Mailchimps helps to manage your business web. Mailchimp distribution is effortless and also provides transparency when used. It also captures your orders whenever you connect them to your business. The app helps to keep a tag on your account activity and is very safe. Mailchimp has all your orders and helps to keep you in touch. It also helps to create room for you to focus on your strategy. This app helps to track your orders and send notifications as well. All announcements for this app show what is happening and give you real-time reports about your business. This app makes making different orders easy because the data is easily exported. The fields also help keep your data organized and easily found.

Nachteile:

The only thing that I do not like is that some data goes in the Spam and I need to check it frequently.

ranu
Software Developer and AI engineer in Indien
Informationstechnologie & -dienste, 51–200 Mitarbeiter
Verwendete die Software für: Mehr als 2 Jahre
Herkunft der Bewertung

The best among the best

5.0 vor 2 Monaten Neu

Kommentare: Their service are really awesome and easy to implement. Customers should support it and give it a try.

Vorteile:

This is the mailing service that is used by most of our client, the main reason is the service provided by it which really delivers mail very fast with almost negligible failures. I have implemented their APIs and integrated in CRMs like WordPress, Magento and many more. The integration really takes very less time as compare to other service providers. They also provide library and SDKs for almost all languages.

Nachteile:

Nothing as such as my integrations till now went very smooth and fast as compare to other one. I remember when I tried the other service provider and their docs were so poorly written that it took days to implement it.

Marc
General Manager in USA
Konsumgüter, 2–10 Mitarbeiter
Verwendete die Software für: Mehr als 2 Jahre
Herkunft der Bewertung

In Betracht gezogene Alternativen:

Good Software, but I wished that would be more flexible price structures.

5.0 vor 2 Monaten Neu

Kommentare: It working as expected and they do a good job of adding functionality. They offer a plugin for my magento e-commerce website that made it easy to install it.

Vorteile:

Implements easy with Magento Store. Keeps everything up to date and synced with my e-commerce platform

Nachteile:

prices get up there fast if you have lots of contacts, but don't send regular emails. E.G. I have to pay $35 if I send a campaign or not.

Joseph
Joseph
Project Manager in USA
Verifizierter Nutzer auf LinkedIn
Informationstechnologie & -dienste, 10’000+ Mitarbeiter
Verwendete die Software für: Mehr als 1 Jahr
Herkunft der Bewertung

Effective software for automating electronic mail.

5.0 vor 2 Monaten

Kommentare: MailChimp has the muscle to handle our massive mailing list. It's easy enough for first-time users to go in and launch a campaign with little in the way of explanation.

Vorteile:

It's simple to set up, create beautiful emails, and verify functionality. It's an easy tool to implement. Also, it offers a wide variety of high-end features without sacrificing functionality for the average user. The mobile app is not merely a mobile version of the desktop version; it is utilized as a companion to the desktop version. The database's segmentation options are quite useful for targeting email communications.

Nachteile:

The interface is easy to use, however navigating from one section to another might be confusing. Working with audiences is doable, albeit you will need to adapt to the platform rationale behind doing so. Easy once you get the hang of it. Nevertheless, if you just use it once or twice a month, you'll have to dig around for the settings every time or make some notes to help you remember.

Rohith
Software Engineer in Indien
Computer-Software, 501–1’000 Mitarbeiter
Verwendete die Software für: Mehr als 1 Jahr
Herkunft der Bewertung

In Betracht gezogene Alternativen:

Most ideal choice for mailing automatization

4.0 vor 2 Monaten

Kommentare: It let us know as to whether the sends were unguarded with a specific time and in the event that not we were given the choice to resend them.

Vorteile:

I endeavored other mailing programming yet mailchimp is the one that gives more decisions on free and starter account. It offers division decisions, automatization and what I love the most are the designs for any kind of mailing exertion.

Nachteile:

The portable application don't offer a ton of choices, yet is an extremely pleasant mailing choice.

Verifizierter Rezensent
Verifizierter Nutzer auf LinkedIn
Gesundheit, Wellness & Fitness, 201–500 Mitarbeiter
Verwendete die Software für: Mehr als 1 Jahr
Herkunft der Bewertung

Great for email newsletters

5.0 vor 2 Monaten

Kommentare: Overall, a great way to send out email newsletters and collect data on their sucess with free and low cost options available.

Vorteile:

For us, the best thing about Mailchimp is that you can find out how many of the recipients actually opened the newsletter which wasn't really possible previously when just using Outlook.

Nachteile:

We have quite strict rules around formatting and design of our outputs and perhaps it would be good if it was a little easier to edit the mailchip templates to make that work.

Verifizierter Rezensent
Verifizierter Nutzer auf LinkedIn
E-Learning, 51–200 Mitarbeiter
Verwendete die Software für: Mehr als 1 Jahr
Herkunft der Bewertung

In Betracht gezogene Alternativen:

A good too to managw your email campaigns

4.0 vor 2 Monaten Neu

Vorteile:

Easy to use and analytics data to know who open your emails and bounce ratio

Nachteile:

Segmentation and no chance to delete emails

Avash
Avash
WordPress Developer and Pagespeed Optimization Specialist in Nepal
Verifizierter Nutzer auf LinkedIn
Informationstechnologie & -dienste, 2–10 Mitarbeiter
Verwendete die Software für: Mehr als 1 Jahr
Herkunft der Bewertung

In Betracht gezogene Alternativen:

One of the Best Email Marketing Software

5.0 vor 3 Jahren

Kommentare: Mailchimp has helped my business in a significant way. I can create, schedule and send professional emails to hundreds of clients in my contact list in just a few clicks. Being able to choose and edit well-designed templates is a feature that I like very much. Although it wasn't very easy to determine how to work around with Mailchimp at first, with experience - it's not that hard to use it. I have also started using Mailchimp in my personal blog to send emails to potential clients and I am enjoying it. I highly recommend Mailchimp to anyone looking for High-Quality Email Marketing Software.

Vorteile:

I feel lucky that I got a .com domain name and their website builder for free for 5 years in an offer - and obviously, this is the thing that I like most about Mailchimp. Aside from that, I need to send monthly newsletters and other sorts of emails and I used Mailchimp to make the work easy. Mailchimp offers various customizable options and also offers well-designed templates that I can choose and edit - which makes our work very easy. While I started using Mailchimp just to send newsletters, I have been enjoying other features too.

Nachteile:

In my view, the User Interface (UI) of Mailchimp isn't very good. Exploring Mailchimp was confusing to me when I just started using it. Some features are hidden and it's not easy to make sense of that pressing 'a' button does. I think the User Interface(UI) can definitely be improved. Apart from that, the mobile app of Mailchimp doesn't offer many features which is not a big problem for me as I do most of my work in PC. However, I prefer to have more features available directly in a mobile app.

Alekhya
Digital Marketer and Business Analyst in Indien
Informationstechnologie & -dienste, 11–50 Mitarbeiter
Verwendete die Software für: Mehr als 2 Jahre
Herkunft der Bewertung

In Betracht gezogene Alternativen:

"Best way to outreach your business to numerous clients in a single click"

5.0 vor 3 Jahren

Kommentare: It's a time saving boon as per my view as I can easily send bulk mails in a single click with no more heavy work. Mailchimp made my weekly tasks easier by making my business contacts closer to me as I was able to quickly establish a business relation with my clients through scheduled and follow up emails regularly which I personally feel so beneficial to my business development.

Vorteile:

It's great that eye catchy banners and images can be designed as per our imagination for my email posts, social media boosting etc. I can use this tool to easily show my design creativity using the creative assistant of the content studio. It allows an admin to carry a scheduled management of bulk emailing to ample of customers which is also the best part of this tool usage where in businesses can be contated through a single click automated email marketing tool.

Nachteile:

The only feature that always worried me is the bulk email marketing function, where when i sent bulk emails at the same time sometimes the receivers mail box would consider my mail as spam or bot due to the same content inscribed in the mail. If this feature could be overcomed I can surely say that mailchimp is the best automated email marketing tool in the current era.

Alex
Alex
Marketing Communications Manager in UK
Verifizierter Nutzer auf LinkedIn
Marketing & Werbung, 2–10 Mitarbeiter
Verwendete die Software für: Mehr als 2 Jahre
Herkunft der Bewertung

In Betracht gezogene Alternativen:

Simple to use, intuitively designed and good value!

5.0 vor 3 Jahren

Kommentare: We've used MailChimp for years with our clients. We generally choose it as the best option because many clients like to control their email marketing at certain times and they often don't have time to waste - MailChimp has a relatively short learning curve compared to alternatives and it's easy on the eye. In that sense, it offers the best of both worlds, for us and for our clients (though as mentioned, the lack of robust automation and easy to follow automation flows hold it back slightly)

Vorteile:

- Email builder is incredibly easy to use and offers lots of functionality that's easy to grasp with a quick learning curve - Able to create social adverts, forms, landing pages and send direct mail all from your account - it's becoming more an all-in-one marketing platform than ever with new features and changes seemly every few months - Strong integration support makes it easy to connect most commonly used services like Google Analytics, SurveyMonkey and eCom platforms like Shopify or WooCommerce - Easy to understand reporting that clients are able to digest quickly - It's free with limited features, but they're generally perfectly adequate for non-power users and a small database of fewer than 2000 people - Customer support guides are aplenty - there's lots of literature on every topic and it's very comprehensive - Erm, 'MailChimp Presents...' - they make their own original streamable documentary shows now - and it's actually decent!

Nachteile:

- Automations are relatively basic when considering this as automation software - alternatives like ActiveCampaign are more robust in this area, especially when it comes to complex rules and automation flow visuals - Lack of someone to speak to when things are going wrong - you're pretty much on your own with the guides available (perfectly fine when you're IT-savvy, not so much when you aren't!)

Dayley
Dayley
Website & Marketing Manager in Thailand
Verifizierter Nutzer auf LinkedIn
Pharmazeutika, 2–10 Mitarbeiter
Verwendete die Software für: Mehr als 2 Jahre
Herkunft der Bewertung

In Betracht gezogene Alternativen:

A safe option

4.0 vor 3 Jahren

Kommentare: I have never had any problems with MailChimp. Its been quite easy to setup with minimal steps required. I did have to contact the customer service team on one occasion and they replied promptly and direct to the point with a solution. So my experience with both the software and their team have been great.

Vorteile:

Widely used and can be integrated easily into other software such as QuickBooks, Xero, WooCommerce, Shopify, Inventory systems and many others. MailChimp gives the user the options of many different emails output depending on the circumstances. For example; newly registered user emails, newsletters, abandoned cart emails, if a customer hasn't made a purchase in a while or hasn't returned to your site in some time, which are all great for reminding the customer of your existence, and gaining that lost customer back! The form builder is pretty easy to use, and also gives you a copy & paste option of the code afterwards so it can be easily implemented into your website.

Nachteile:

You are limited with the styles of emails you can send to your customers. You can fully design your emails from scratch, but regarding the features you can place within the emails, it is kinda limited compared to other software. This would includes things like which items were abandoned when sending the customers an abandoned cart email. Or showing which items still remain in the customers 'Wishlist' if they haven't purchased the items yet and haven't been on the website for some time. I am not a big fan of the MailChimp logo at the bottom of every email sent to the customers.

Amy
Marketing Consultant in USA
Marketing & Werbung, 2–10 Mitarbeiter
Verwendete die Software für: Mehr als 2 Jahre
Herkunft der Bewertung

Inuitive and Robust: Mailchimp makes it easy to create campaigns that deliver

5.0 vor 4 Jahren

Kommentare: I've used Mailchimp for about 12 years. I've also used Constant Contact and Emma. I liked that Emma gave me a live account rep. I liked that Constant Contact had a trustworthy legacy feel. But Mailchimp feels like home. It's a perfect combination of a boutique platform like Emma + a legacy system like Constant Contact. They have a stellar free-level package (up to 2,000 addresses) that makes them a no-brainer go-to for any small or start-up company.

Vorteile:

Mailchimp has easy and intuitive drag-and-drop campaign building blocks that make it easy to create professional emails and campaign landing pages. It's easy to connect Mailchimp to your online store to embed products, customize campaigns to folks who've opted in to lists or purchased particular products at your online store, and you can automate complete email/landing page chains. What you're able to accomplish with Mailchimp is only limited by your imagination, and the longer you work with it and explore it, the more value it yields. Somehow Mailchimp is able to deliver all this on a chassis that's simple and intuitive. For more sophisticated setups, they have a robust library you can access that's very useful. Perhaps the most important thing that I've appreciated about Mailchimp over the 10+ years I have used them is their unwavering dedication to ensuring the health of your list -- and therefore the health of the entire platform. They do a great job of educating marketers about how to ensure your campaigns are successful not just in the short run, but also overall, over many, many mailings and contacts. They keep marketers abiding by good email marketing principles, which means the platform is trusted by inboxes everywhere. Deliverability is very important to me and to my clients. I have more than once schooled my clients, armed with data and principles that Mailchimp taught me (both the easy way and the hard way).

Nachteile:

Any gripe I might have with Mailchimp is the same gripe I would have with any email platform. I would like their email and landing page-building software (or web-building software) to be as intuitive as Squarespace, which is honestly a whole other level of drag-and-drop, so perhaps a pipe dream. Over the years, I also haven't felt like I had a good support option. Their help page goes to the Mailchimp "knowledgebase" of articles, so everything I've ever learned about Mailchimp came from sussing it out myself through trial and error, through searching their Knowledgebase, or with a quick Google search. I do see they have a chat feature, which is great. But honestly in 10+ years I've pretty much had to wing it on this platform and it's still my fave, which says a lot. The only other thing I hope they improve is the automated email chain engine. Honestly, it feels a little glitchy.

Ankit
Co-Founder in Indien
Bildungsmanagement, 2–10 Mitarbeiter
Verwendete die Software für: Mehr als 2 Jahre
Herkunft der Bewertung

In Betracht gezogene Alternativen:

Simple, Easy to Use and Fast Implementation

5.0 vor 3 Jahren

Kommentare: Overall, I have been a happy customer with Mailchimp for the last 4 years. As a company, we have moved all the marketing communication to Mailchimp. Everyday, we just feel we are just getting started.

Vorteile:

Simple, Easy to use user interface for the software wherein I could customize the emails that go out whenever any event takes place on the website. The integrations with other apps was mind blowing as it helped us to minimize our task. The analytics in Mailchimp are a blessing to us as it helps in targeting the right audience at the right time.

Nachteile:

The free tier plan was very less for a company like ours as we wanted to be sure about it completely before finally implementing it. Due to high email bounces, the marketing automation companies are very strict on the bounce rates and they just block your account instantly.

Erin
Executive Artistic Director in USA
Darstellende Künste, 2–10 Mitarbeiter
Verwendete die Software für: Mehr als 2 Jahre
Herkunft der Bewertung

In Betracht gezogene Alternativen:

Worth it for any company starting out

4.0 vor 4 Jahren

Kommentare: I love the interface - once I got to know what was possible it became very easy to create what I wanted. I feel like it makes a big difference in how we're perceived by our community. I also personally like the irreverence - the graphics and cute sayings make marketing a little more fun.

Vorteile:

I love that it's free for the first 2000 names - makes it easy to try the product over time. I switched from Constant Contact and was looking for something more affordable for our needs as a new, volunteer-based non-profit. I also love the ease of use. It's pretty simple to figure out and whatever questions I've had have been answered by the help documents.

Nachteile:

I wish that Mailchimp more easily integrated with my ticketing software (OvationTix.) I tried to merge data but it's not intuitive so I have ended up not using that feature. I'm not sure if that's an issue on the side of Mailchimp or OvationTix, so it doesn't affect my overall enjoyment and opinion of the software. I also deal with a lot of email going into spam, even though I've followed all of the rules and avoid filter triggering phrases in my subject lines. I guess I wish there were more support in that area.

Ben Marcoux
Ben Marcoux
Manager in USA
Verifizierter Nutzer auf LinkedIn
Marketing & Werbung, 2–10 Mitarbeiter
Verwendete die Software für: Mehr als 2 Jahre
Herkunft der Bewertung

In Betracht gezogene Alternativen:

Why I Don't Use Mailchimp

2.0 vor 2 Jahren

Kommentare: I have used MailChimp to set up a few campaigns for clients. I also started out on it because they used to offer 1,000 contacts for free. Integrating it with the different tools wasn't too tough. But it's not great at contact management and I don't recommend it if you're going to be doing any serious (or even quasi serious) email marketing.

Vorteile:

MailChimp is pretty easy to use and integrates with most page builders and websites. So you can quickly have an email form set up and start driving traffic to get people on your email list. They also have good support in regards to getting back to you quickly.

Nachteile:

MailChimp lacks features and power that make it competitive in the marketplace. I couldn't ever go back to it. The tool itself doesn't do everything I need it to. And as if that's not enough, I know of several people who have been shut down and had their accounts erroneously canceled by MailChimp for violating terms of service. So they were locked out of their account and had all of their email contacts erased without warning. And these were not "black hat" businesses. These were regular, small, mom and pop shops, including a florist.

Verifizierter Rezensent
Verifizierter Nutzer auf LinkedIn
Krankenhausversorgung & Gesundheitswesen, 201–500 Mitarbeiter
Verwendete die Software für: Mehr als 2 Jahre
Herkunft der Bewertung

Useful pioneer in simplifying mass email marketing

4.0 vor 5 Jahren

Kommentare: Our company has mostly used Mail Chimp as a recruiting and advertising tool to reach candidates for potential job opportunities. MailChimp was one of the first professional template based email marketing tools to send out mass emails to potential clients, recruits, etc. Over the years, they've refined their products and added social networking tools as well as other current trending tools for outreach. They are quite useful in adding these important tools to small to mid-sized companies that could benefit from these tools but may not necessarily have the budget to develop and utilize these tools in-house. In addition, the tools are quite affordable and there are several free sample versions/credits you can use to test out the product. The most useful tool I have used consistently with MailChimp is their automated mass-email campaigns. Provided that you obtain the list based on the candidate/clients interest and not through spam based lists, you can send out polished lists for automated outreach to large groups of individuals. We have also used MailChimp to conduct employee and client satisfaction surveys, etc. In general, lots of tools for smaller companies to utilize to stay relevant and competitive with larger companies and you can scale the account/costs to your individual needs. There are limitations with FTC/internet/marketing laws that smaller companies may not be aware of, but you learn quickly. If you know how to do MS Office mail merges, this product works.

Vorteile:

Intuitive with a lot of options for smaller businesses without dedicated marketing teams to offer polished outreach tools that are normally inaccessible. This product allows sales teams, company marketing efforts, and recruiters to all have outreach tools for relatively cheap. Free options to test out products initially to see how it fits your company/departments needs.

Nachteile:

There are a lot of limiting factors based on anti-spam marketing laws (emails), FTC, etc., that MailChimp doesn't necessarily let you know before purchasing and sending out campaigns. You learn quickly limitations such as the inability to send out emails to mass email lists through MailChimp because they don't want to violate these laws. Your lists must be organically obtained (such as through your website or ATS landing site, job ads, advertisements, etc.) in order for them to be used through MailChimp. So forget purchasing an email list from a recruitment organization and then emailing thousands of cold candidates through MailChimp, you will be flagged. Also, you need to be aware AND track candidates that asked to be removed from future emails and ensure you do NOT email them again to stay compliant.

Amy
Associate Director of Development in USA
Non-Profit-Organisation Management, 201–500 Mitarbeiter
Verwendete die Software für: Mehr als 2 Jahre
Herkunft der Bewertung

Optimum Choice for Email Database Mailing/Management!

5.0 vor 4 Jahren

Vorteile:

Mailchimp is absolutely ideal for corresponding with customers/clientele, especially, (and from my experience), for small businesses and non-profits. Not only is Mailchimp very affordable for businesses with limited budgets, it is a great way to manage and store the likely smaller customer lists those businesses have. In my personal experience, I have loved the way the "unsubscribe" feature works with Mailchimp. It notifies you as the user when and why someone requests to be unsubscribed from future correspondence, and ensures they are actually removed from your Mailchimp list. I have found that this is so much more foolproof than keeping up with your own list in a simple spreadsheet. Along those same lines, mailing out to a list on a spreadsheet and/or directly from an email account often results in the message being flagged as spam/junk for recipients. You also often have limits as to how many addresses you can send a message to at one time, creating additional time and work for the user. Mailchip does it all for you with one click of the button. Not only that, you can review analytics including how many people have opened the email, how many additional clicks links within the email have gotten, how many emails were undeliverable, and more. It is just so user-friendly, and I have never come across anything comparable that gives you more bang for your buck.

Nachteile:

Sometimes the formatting of an email newsletter-type communication can be tricky for a novice on Mailchimp, but after doing it once or twice, you get the hang of it and it becomes much easier. The "test email" feature also eases my own mind, knowing that I can see exactly what it will look like in my customers' inboxes before I actually send it out for real. I generally send it to my personal and business email addresses, read them on my desktop and phone, to make sure the formatting looks correct on all before sending. Although that is a bit tedious, I have peace of mind knowing what I send out looks professional and readable.

Sébastien
Sébastien
Directeur in Mexiko
Verifizierter Nutzer auf LinkedIn
Computer-Software, 2–10 Mitarbeiter
Verwendete die Software für: 6-12 Monate
Herkunft der Bewertung

The Professional and Easy Way to Deal with Sending Emails to the Masses

5.0 vor 4 Jahren

Kommentare: I am very satisfied with Mailchimp and would highly recommend its use to anyone who is serious about scaling a potentially big business. I will surely consider Mailchimp for my personal brand as the first 2,000 subscribers are free anyway, which makes for a sweet deal! It helped our current company present itself professionally with emails by having access to such a great template editor. We didn't have any web developer working on our team at the time, so it was easy to resort to using the included features, even though it's important to note that any code can be pasted as HTML for those who know what they are doing. We thought that we knew our customers, but the reports generated by Mailchimp really opened our eyes and allowed us to know what works and what doesn't, which was surprising and very useful. Initially, we deployed our own mail server, but we found out the hard way that Mailchimp is a much more reliable solution for us and it removes all barriers related to scale as everything is taken care of automatically on their side.

Vorteile:

Mailchimp has a truly professional feel to it. The interface is responsive and well designed. The platform makes it easy to start for free and offers flexible plans, perfect for a startup. Mailchimp has many tutorials available that came in handy more than once. They also use a good sense of humor, making for a less boring experience when reading technical material. There are many options to customize the service and I found it easy to make all the necessary changes in order to set my account for a Spanish audience in Mexico. Once a campaign has been sent, reports are automatically built. I could even see the stats being updated live just a few minutes after sending everything! There is detailed information about open rates, click rates and statistics about the general industry to see clearly if the audience is being reached as expected. One can also see the reaction of every customer in each campaign: unsubscribes, bounces, number of clicks, etc. All this information is accessible and can be exported to CSV. Another aspect that I really liked is how well the template editor works. You basically insert "blocks" of text, dividers, images or other types of blocks on the right side of the page and you can see in real-time the template being rendered on the left side. I haven't found any issue when viewing an email sent through Mailchimp based on a template, both on mobile and desktop clients. On the contrary, it made for a consistent design and branding.

Nachteile:

Mailchimp works wonderfully well, but it isn't for the faint of heart when it comes to the initial customization. Sure, the documentation is great, but it does take a while to setup everything. It wasn't clear to me how to use templates inside campaigns, for instance, but even without reading all the documentation, one can deduce much of the functioning by simple trial and error, which ended up being my preferred way to learn my way around. I didn't find the File Manager as intuitive as the rest of the interface when I started using the product. Sometimes, I would want to resize pictures or apply filters and would get confused as to where the image has been saved or if it were indeed saved. However, it does seem to be getting easier to use in recent versions, as it contains a "revision history" for each uploaded file and an impressive list of adjustments in the image editor, which is a great addition when working on a different computer where the usual software might not be present. I still prefer using external applications when modifying pictures, but Mailchimp does allow to make pretty much any modification you might need and having access to a revision history makes it easy to go back to an earlier version of a file even without first making a backup of it.