Wir helfen Unternehmen in der Schweiz
seit 17 Jahren bei der Softwareauswahl

Über Mailchimp

Mailchimp ist die führende Marke für E-Mail-Marketing und -Automatisierung, die Empfehlungen zur Steigerung von Öffnungen, Klicks und Umsatz gibt.

Erfahre mehr über Mailchimp

Vorteile:

It is one of the most known and used so tons of community support. It has tons of great features almost as good as any of the others.

Nachteile:

They have a really strange billing system that is designed in such a way that it sucks money out of you.

Bewertungen zu Mailchimp

Durchschnittliche Bewertung

Benutzerfreundlichkeit
4.4
Kundenservice
4.2
Funktionen
4.4
Preis-Leistungs-Verhältnis
4.4

Weiterempfehlungsquote

8.4/10

Mailchimp hat eine Gesamtbewertung von 4.5 von 5 Sternen basierend auf 17’239 Nutzerbewertungen auf Capterra.

Haben Sie Mailchimp bereits verwendet?

Teile deine Erfahrungen mit anderen Softwarekäufern.

Nutzerbewertungen filtern (17’239)

Tanner
Tanner
Account Executive
Verifizierter Nutzer auf LinkedIn
Marketing & Werbung, 11–50 Mitarbeiter
Verwendete die Software für: Mehr als 2 Jahre
Herkunft der Bewertung

Great for a small business

4.0 vor 2 Jahren
Untertitel auf Deutsch sind im Videoplayer verfügbar
Franziska
Director in Deutschland
Öffentlichkeitsarbeit und Kommunikation, 11–50 Mitarbeiter
Verwendete die Software für: Mehr als 2 Jahre
Herkunft der Bewertung

Intuitive Handhabung

5.0 letztes Jahr

Kommentare: Wir arbeiten in der Firma gern damit so wie andere Agenturen in der Branche auch.

Vorteile:

Am besten gefällt mir die einfache Bedienung durch Drag and Drop. Dies ermöglicht eine schnelle Einarbeitung von neuen Mitarbeitern mit dem Tool.

Nachteile:

Keine Anmerkungen. Alles gefällt mir gut.

Stefan
Gruender in Deutschland
Industrieautomation, Selbstständig
Verwendete die Software für: Mehr als 1 Jahr
Herkunft der Bewertung

In Betracht gezogene Alternativen:

gute Lösung für Newletter mit Wordpress

4.0 letztes Jahr

Kommentare: rundum gelungene Lösung für einfaches EMail-Makreting, gut fpr kleine Unternehmen geeignet, günstiger Einstieg mit Erweiterungsmöglihkeiten

Vorteile:

einfache Installation und Bedienung in Wordpress, es gibt auch eine Free-Version, Webseite in deutsch mit guten Anleitungen, hübsche Auswerte-Funktionen

Nachteile:

Synchronisation klappt leider nicht immer

Uwe
Coach in Deutschland
Alternative Medizin, 2–10 Mitarbeiter
Verwendete die Software für: Mehr als 1 Jahr
Herkunft der Bewertung

Dies ist eine professionelle Software

5.0 vor 2 Jahren

Vorteile:

Mir gefällt es, wie einfach wir Marketing-E-Mails mit benutzerdefinierten Mailinglisten machen und verwalten konnten, und diese Software hilft uns, mit unseren Kunden in Kontakt zu treten und unseren Produktverkauf zu verbessern.

Nachteile:

Für uns keine Nachteile, wir können genau das machen was wir brauchen

Meikel
Grafikdesigner in Deutschland
Design, Selbstständig
Verwendete die Software für: Kostenlose Testversion
Herkunft der Bewertung

Günstiges Tool

4.0 vor 2 Jahren

Kommentare: Für kleine Liste eine gute Alternative und kostenlos zum starten.

Vorteile:

Das man kostenlos starten kann und für eine kleine Liste Ideal.

Nachteile:

Die Handhabung ist lernintensiv und man muss sich schon damit auseinandersetzen.

Wiebke
CRM Lead in Deutschland
Alternative Medizin, 11–50 Mitarbeiter
Verwendete die Software für: 1-5 Monate
Herkunft der Bewertung

Eingeschränkte Funktionen, schlechter Kundenservice

1.0 vor 4 Jahren

Kommentare: Leider nicht zu empfehlen, da weder das Tool überzeugt, noch ein guter Support geleistet wird. Beides ist für ein so wichtiges Thema wie transactional emails leider unerlässlich.

Vorteile:

- einfaches Monitoring der täglichen send outs - Anbindung an Mailchimp

Nachteile:

- schlechte Analyseoptionen - OR und CR werden nur 30 Tage gespeichert - Kundenservice nur per Mail erreichbar; reagiert nur sehr langsam, selbst bei absolut zeitkritischen Themen; CS sitzt in den USA und beginnt Arbeit erst 13 Uhr deutscher Zeit - keine optimale Usability - Suchfunktion funktioniert nicht immer - Tracking funktioniert nicht problemlos - IP Pool wird nicht optimal überwacht, bei shared IP kam es allein dieses Mal zwei Mal zu deliverability Problemen

Johanna
Consultant in Türkei
Unternehmensberatung, 2–10 Mitarbeiter
Verwendete die Software für: Mehr als 2 Jahre
Herkunft der Bewertung

Software im Wandel

5.0 vor 2 Jahren

Vorteile:

Mailchimp ist in unser CRM-System Daylite integrierbar.

Nachteile:

Es werden sehr viele Funktionen angeboten, welch über die Hauptnutzung des E-Mail-Marketing hinausgehen.

Lars
Editor in Deutschland
Medienproduktion, 1’001–5’000 Mitarbeiter
Verwendete die Software für: Kostenlose Testversion
Herkunft der Bewertung

Wahrscheinlich eins der einfachsten Newsletter-Systeme

5.0 vor 4 Jahren

Kommentare: Insgesam nutze ich Mailchimp bei mehreren Projekten, da es schnell einsatzbereit ist und bei weniger Empfängern sogar kostenlos ist. Insbesondere der gute Editor und die vielen Individualisierungsmöglichkeiten überzeugen mich.

Vorteile:

Mailchimp ist das einfachste Newsletter-Programm, das ich kenne. Insbesondere der Editor macht es einem sehr einfach, ansprechende Newsletter zu gestalten.

Nachteile:

In Punkto Datenschutz ist das Programm für Anwender in Deutschland nicht unbedingt die erste Wahl, hier gibt es mittlerweile bessere Alternativen mit einem vergleichbaren Funktionsumfang.

Vikas
Vikas
Product Marketing Manager in Indien
Verifizierter Nutzer auf LinkedIn
Marketing & Werbung, 51–200 Mitarbeiter
Verwendete die Software für: Mehr als 2 Jahre
Herkunft der Bewertung

A tool with seamless features

5.0 vor 7 Monaten

Kommentare: Overall, a definitely good-to-have tool if you do a lot of internal and external email campaigns. The learning curve is pretty narrow and can be operated by anyone.

Vorteile:

1. The new campaign builder is more robust and quicker. 2. Schedule features like time warp can help you get more opens and clicks 3. Audience and campaign feature is seamless and fast. 4. Drip and campaign setup feature can help you long campaigns on different conditions.

Nachteile:

1. HTML feature in content builder can be better, lack some basic HTML commands like center align, have to use padding for now. 2. Need a relatively better system, tends to hang on slow systems due to its browser consumption.

Favio
Founder in Kanada
Marketing & Werbung, 2–10 Mitarbeiter
Verwendete die Software für: 6-12 Monate
Herkunft der Bewertung

MUST have for early phases in startups!

5.0 vor 2 Wochen Neu

Kommentare: It has been a solid tool for us to get feedback from new customers, bring customers back after being off the radar for some time, and turn leads into clients offering extra cashback on our loyalty website.

Vorteile:

Templates and features are amazing for startups trying to catch new leads or subscribers' attention. It worked as charm to bring them back to our website after their first visit.

Nachteile:

The interface started being slightly complicated to learn, but once you dive into it for a couple of hours, you can get the learning curve.

Joseph
Publisher in UK
Verlagswesen, Selbstständig
Verwendete die Software für: Mehr als 2 Jahre
Herkunft der Bewertung

Great but too expensive.

2.0 vor 2 Monaten Neu

Kommentare: Overall it was a great experience but the price hike is just not acceptable.

Vorteile:

Easy to upload and edit forms and no size limit.

Nachteile:

The ever increasing price that is not parallel with my small growing business

Margaret
Owner - Administrator in USA
E-Learning, 2–10 Mitarbeiter
Verwendete die Software für: Mehr als 2 Jahre
Herkunft der Bewertung

The Best Email Tool

5.0 vor 2 Monaten

Kommentare: I have been able to grow my website which serves two types of clients. However, I can create different campaigns for each, and keep both separate and organized. I'm able to send quality newsletters for each with guidance to ensure they do not go to spam and get opened. I can even see if I received sales.

Vorteile:

I have been using Mailchimp for over 8 years because it continues to enhance and upgrade the software to meet the competitive needs of the Internet for my two brands. With the ability to integrate it with my membership site and other software, I'm able to get more relevant subscribers. It is also free to use for the first 2,000 subscribers.

Nachteile:

When new to Mailchimp I had a difficult time navigating through the software for the first week of using it. However, this was many years ago, so perhaps new members may find it easier.

Chris
Director in USA
Marketing & Werbung, 51–200 Mitarbeiter
Verwendete die Software für: Mehr als 2 Jahre
Herkunft der Bewertung

In Betracht gezogene Alternativen:

Very good and highly recommended Email Program

4.0 vor 2 Monaten Neu

Vorteile:

Very easy to use and to integrate into our internal marketing and also to use for our clients.

Nachteile:

A little bit of a learning curve, but overall, not bad.

Alex
Digital in UK
Maschinerie, 51–200 Mitarbeiter
Verwendete die Software für: Mehr als 1 Jahr
Herkunft der Bewertung

In Betracht gezogene Alternativen:

Strong Mass Email Solution for 2025

5.0 vor 3 Wochen Neu

Kommentare: Mailchimp is our primary way of reaching our end-user base and has been a reliable and efficient way of keeping our customers in touch, as well as offering a strong range of integrations.

Vorteile:

Powerful flows, easy UX, analytics is presented well.

Nachteile:

Could have stronger ecommerce-specific functions.

ben
owner in USA
Bildende Kunst, Selbstständig
Verwendete die Software für: Mehr als 1 Jahr
Herkunft der Bewertung

not great .

2.0 vor 2 Monaten Neu

Kommentare: About average until i looked at other products performing the same function.

Vorteile:

ease of use .

Nachteile:

over priced and network of consultants did not respond to my needs

Ryan
Director in Australien
Sport, Selbstständig
Verwendete die Software für: Mehr als 2 Jahre
Herkunft der Bewertung

The GOAT for all things email marketing

5.0 vor 2 Monaten Neu

Kommentare: Love to use Mailchimp. A great easy to use platform for email marketing and lead gathering. Can drag and drop templates and blast them out to customers. Also comes with some basic insights to help with deciding what works and what doesn't

Vorteile:

Very easy to use and allowed for a great system to store customers' details and send targetted emails. Many new features and always evolving for the better.

Nachteile:

Limiting if you have an email database of 1000+ people as you need to pay for an upgraded account. No other big cons since they remade their visual design system so amazing now.

Colleen
Business Owner in USA
Einzel- & Familiendienstleistungen, 2–10 Mitarbeiter
Verwendete die Software für: 6-12 Monate
Herkunft der Bewertung

Mixed Experience with Mailchimp

4.0 vor 2 Monaten Neu

Kommentare: In the beginning, I found Mailchimp easy to use for my email marketing needs, especially as I run a nanny agency. However, things took a turn when a hired worker added her name to my marketing email account without my knowledge. After she left, I realized the issue, but despite speaking with a representative and sending several emails asking for help, I didn’t receive the support I needed to resolve the problem. Unfortunately, I had to start from scratch with a different platform. It was frustrating because I had invested time into setting everything up, only to be left without a proper solution from Mailchimp.

Vorteile:

The interface is user-friendly, and it’s easy to get started with email campaigns.

Nachteile:

Customer support was disappointing when I encountered issues. They couldn’t help fix a major problem, and I had to switch to another service as a result.

Jordan
Graphic Designer in USA
Architektur & Planung, 11–50 Mitarbeiter
Verwendete die Software für: Mehr als 2 Jahre
Herkunft der Bewertung

Design your emails with Mailchimp!

5.0 letzten Monat Neu

Kommentare: It's been very pleasant. I'm able to create emails quickly. They're very helpful with advice on how to reach more engagement.

Vorteile:

It's easy to use. I've tried other services to design and send emails with but I always came back to Mailchimp.

Nachteile:

I wish there were more design features or made easier to insert custom code.

Carolyne
Owner in UK
Gesundheit, Wellness & Fitness, Selbstständig
Verwendete die Software für: Mehr als 2 Jahre
Herkunft der Bewertung

In Betracht gezogene Alternativen:

Mailchimp is as good as other more expensive competitors

4.0 vor 6 Monaten

Kommentare: I've used Mailchimp on and off for around 20 years. I'm starting a new business now, and although I'll shop around, I know I will be back to Mailchimp. I've never had any issues with emails going out, campaigns have been smooth. I can brand my emails and I'm trying to love analytics. The webforms are invaluable and there are always improvements and new features. My final note - there are so many email marketers now. Go with one that's beeb around a long time, like Mailchimp

Vorteile:

I've used most email marketing software but I always come back to Mailchimp. A huge bonus for anyone new to this form of marketing is that you can build and grow a list for free until you reach 500 subscribers. This gives new businesses the time to get to know the system, send emails and learn about analytics before committing to a paid plan. A lot of competitors offer a free month but Mailchimp goes further. And I've always reached that 500 quickly without that added pressure.

Nachteile:

I personally have found the interface not as clear as it could be. Mailchimp is a machine and I have to focus on each part at a time. I always find something new it can do. That's fun to try out though. It does take some getting used to. Start with the emailing and tack the rest on.

Verifizierter Rezensent
Verifizierter Nutzer auf LinkedIn
Informationstechnologie & -dienste, 2–10 Mitarbeiter
Verwendete die Software für: Mehr als 2 Jahre
Herkunft der Bewertung

In Betracht gezogene Alternativen:

It is a very good tool to get started in the world of email marketing.

4.0 vor 11 Monaten

Kommentare: Overall it is a good experience, in fact, I have recommended it for clients starting out in email marketing.

Vorteile:

You can manage the whole marketing process in a solid way, with many functionalities. They have very well detailed guides about all the tools, functionalities and actions of each element.

Nachteile:

Sometimes sending automated emails can be a bit slow compared to other tools.

Alli
Alli
Owner in UK
Verifizierter Nutzer auf LinkedIn
Einzelhandel, 2–10 Mitarbeiter
Verwendete die Software für: Mehr als 2 Jahre
Herkunft der Bewertung

In Betracht gezogene Alternativen:

Great for startups, but design functionality can be limiting

5.0 vor 12 Monaten

Kommentare: I highly recommend Mailchimp to entrepeneurs, startups, or people just starting out with email marketing. Along the road you will likely want to migrate to a different system, but this is a great one to get started with, accessible, affordable and easy to pick up, which can't be said for a lot of marketing tools out there.

Vorteile:

I've used Mailchimp for almost a decade, across multiple businesses and sectors. It couldn't be easier to get started with, so it's excellent for marketing teams who don't have a dedicated CRM or email marketing expert. You can easily create and edit templates which streamline your workflow and allows you to concentrate on content, rather than coding or creating mobile optimised designs.

Nachteile:

Because it's automatically mobile optimised, there are a lot of limitations when it comes to design functionality. You have to adapt your idea of a layout to the Mailchimp platform - it's too complex to try to start editing the code and creating your own layouts, which are easily broken or become truncated in popular email clients. Generally this isn't a problem though unless you have a particularly picky client. I'm also not a huge fan of the CRM functionality, it's fine if you have a small database or minimal data work to do, but it's difficult to manage a large database (although you could easily integrate Mailchimp with other database management software if your budget allowed). I also had issues in the past with spam signups which weren't automatically flagged, making database management very manual.

Jose Manuel
CEO in Spanien
E-Learning, Selbstständig
Verwendete die Software für: Mehr als 2 Jahre
Herkunft der Bewertung

Mailchimp. Email marketing with a wide array of diverse options.

5.0 letztes Jahr

Kommentare: I opted for Mailchimp because I was seeking a more feature-rich email marketing solution, and it was recommended by a colleague.

Vorteile:

The way you can see the actions from end users in your emails.

Nachteile:

Initially, it may be a bit challenging to grasp, but with comprehensive training, you can harness the full potential of the tool.

Verifizierter Rezensent
Verifizierter Nutzer auf LinkedIn
Lebensmittelproduktion, 201–500 Mitarbeiter
Verwendete die Software für: Mehr als 2 Jahre
Herkunft der Bewertung

In Betracht gezogene Alternativen:

Very advanced and hassle-free email marketing software

5.0 letztes Jahr

Kommentare: Mailchimp has been a great boon for our email campaigns. We usually only run a handful regular emails each month, and we haven't really had anything to complain about on the email side. It's very easy to upload contacts and set up campaigns, and the reporting features are pretty advanced. It was also easy to set up which was a big plus for us. Good solution overall.

Vorteile:

I think we've benefitted the most from being able to pick and choose a design from the library rather than having to design something from scratch for each email campaign. Our design team is very very small, but thanks to having the email library, we've managed to minimize the design requirements for almost all email types.

Nachteile:

Some of the secondary modules don't work well. We wanted to switch from our survey tool to Mailchimp's survey module but the features are lacking and usually far behind our current solution, namely for advanced form fields like embeddable widgets and the calculated field option

Cynthia
Director in Kanada
Fluggesellschaften/Luftfahrt, 2–10 Mitarbeiter
Verwendete die Software für: Mehr als 2 Jahre
Herkunft der Bewertung

In Betracht gezogene Alternativen:

Great for Anti-Spam Compliance

3.0 vor 3 Monaten

Kommentare: My overall experience with Mailchimp has been satisfactory. The ability to achieve compliance with anti-spam legislation is of sufficient importance to override the frustrations of working with the system.

Vorteile:

The best feature of Mailchimp is the ability to maintain a mailing list in compliance with anti-spam legislation. Although the platform is not specifically set up to comply with Canadian legislation, the user can manage their subscription so as to achieve compliance.

Nachteile:

Mailchimp can be clunky and non-responsive. When creating a mailing, the format appearing on the screen does not necessarily reflect the format that appears in the actual mailing.

Chris
IT Administrator in USA
Finanzdienstleistungen, 11–50 Mitarbeiter
Verwendete die Software für: Mehr als 2 Jahre
Herkunft der Bewertung

In Betracht gezogene Alternativen:

Mailchimp is a solid tool that we use frequently

5.0 letztes Jahr

Kommentare: We have successfully used this tool for several years to engage with our customer base.

Vorteile:

It is very easy to manipulate the contacts with each audience, and further segment them into groups for campaigns.

Nachteile:

Even though their contact management is a solid tool, I don't like the search & edit functions for individual contacts.

Pam
Pam
Assoc. Director of Engagement in USA
Verifizierter Nutzer auf LinkedIn
Fundraising, 501–1’000 Mitarbeiter
Verwendete die Software für: 6-12 Monate
Herkunft der Bewertung

MailChimp is a great product!

5.0 vor 11 Monaten

Kommentare: My overall experience with this software has been very good and am pleased with its intuitive nature.

Vorteile:

MailChimp is very intuitive and easy to use. Create your design/campaign piece, and then move to the campaign scheduler for the next steps. It's easy to use and once you have the hang of uploading images, you can do a lot within the design piece. Additionally, using templates is a great option to ensure that your branding is set for all users.

Nachteile:

I think the cleaning of the database prior to dissemination can be a problem if the agency has been a long-time user because people's tastes change over time. Just because someone has unsubscribed, doesn't mean that they want to be unsubscribed from all emails. Because our agency has just gone back to MailChimp in full force, the historical "cleaned emails" remain in our history and our team is working to refine the unsubscribe piece so that customers have more options and so that formerly unsubscribed folks have a chance to either fully unsubscribe again or edit their options to that they may receive event invites but not funding requests, as an example.