Bitrix24 Erfahrungen

Sehr flexible Software

Vorteile:

Bitrix24 ist sehr flexibel anpassbar an alle Erfordernisse.

Nachteile:

Die Rechteeinstellungen der Benutzer ist sehr umständlich.

In Betracht gezogene Alternativen: SAP Business One

Warum Bitrix24 gewählt wurde: schlechte Anpassbarkeit, Eher Beta Status der Software. Schlecht programmiert.

Zuvor genutzte Software: Xentral Software

Gründe für den Wechsel zu Bitrix24: Preisunterschied

Gutes CRM Tool

Vorteile:

Die Flexibilität und die Automatisierung

Nachteile:

Das eine vorbereitete Mail nicht gespeichert wird, wenn versehentlich das Eingabefeld verlassen wird.

super CRM-Tool mit vielen Funktionen

Kommentare: sehr gut

Vorteile:

Flexibilität und Anpassbarkeit, viele Funktionen und Updates. Der schnelle Support über Chat.

Nachteile:

Die Auswertungen/Geschäftsanalytik ist nicht durchschaubar, Bitrix verfolgt hier eigene Sichtweisen, die nicht mit den Sichtweisen eines Unternehmens einhergehen müssen. Leider können diese nicht angepasst werden und führen zu "Falschaussagen".Unsere Kollegen findend das Tool teilweise überfrachtet, da in der Cloud wenig vom Administrator "vorgegeben" werden kann.

Tolle Software zur Teamführung

Vorteile:

Übersichtliche Darstellung und einfache Handhabung mit veilen Möglichkeiten zur Team Steuerung.

Nachteile:

Im Feed einige kleine Bugs bei der Erstellung von Feeds per Copy and Paste.

Hilfreiche Software

Kommentare: Insgesamt ist Bitrix24 super für Mitarbeiter, aber auch um Leads für den Vertriebschannel aufzubauen. Man kann mit dieser Software bis ins kleinste Detail alles dokumentieren, planen und verfolgen.

Vorteile:

Am besten fand ich die direkte und schnelle Möglichkeit, mit dem Team in Kontakt zu kommen. Über die Chatfunktion und einen Überblick auf der rechten Seite kann man seine Kollegen schnell finden und anschreiben, telefonieren oder mit ihnen einen Videocall durchführen. So sind dringende Sachen schnell geklärt. Fast wie im Büro vor Ort. Als virtuelle Variante definitiv zu empfehlen. Was mir noch gut gefallen hat, war die Erstellung der Aufgaben. Es ging nichts mehr unter. Die Aufgaben kann man sogar in Teilaufgaben einteilen. Das ist ein großer Vorteil bei der Zielerreichung.

Nachteile:

Per App kann man sich auch Sprachnachrichten schicken. Leider nicht über die PC-Version. Das fehlt definitiv, wenn man weder telefonieren noch tippen möchte. Ich wünsche mir zudem eine Möglichkeit, für Kollegen einen Abwesenheitstext sichtbar unter meinem Bild anzuzeigen oder eine Pushnachricht. Es kam häufig vor, dass ich als beschäftigt oder abwesend angezeigt wurde, es aber niemand wahrgenommen hat. Diese Funktion würde ich mir etwas präsenter wünschen.

Helferlein.

Vorteile:

Das einfache Zeiterfassen und Task Management.

Nachteile:

Nach Zeitumstellung die verschobenen Zeiteinträge.

Unübersichtliche Handhabung der einzelnen Tools.

Kommentare: Fand die Nutzung eher kompliziert.

Vorteile:

Zugriff für mehrere Nutzer ist relativ einfach und gut zu handeln.

Nachteile:

Zeitliche Anordnung verschiedener Aufgaben ist relativ unübersichtlich und schwer zu überblicken.

Great task management platform. Great freemium version!

Kommentare: Overall Bitrix24 has been great for my business. Having a place to see all the tasks, assign to employees and follow up on the work has really saved me time and money!

Vorteile:

For task management it's FREE, it's easy to set up, it's easy to use.

Nachteile:

There are many features that I haven't had the chance to use because it would require me to take some time to review it, test, and implement with the team.

Try it! Bitrix is our pick and we've tried a lot of what's out there.

Kommentare: great, ive been using it for years. ive tried a whole bunch of others, trello, asana, clickup, basecamp etc etc....

Vorteile:

all in one platform , we started with our business unit that is a marketing agency and will gradually expand its use to our business units.

Nachteile:

hoping for more integration with other platforms like APOLLO , or platforms for marketing, sales and data.

In Betracht gezogene Alternativen: Trello, Basecamp, ClickUp und Asana

Warum Bitrix24 gewählt wurde: bitrix was able to consolidate a bunch. i just wish it had OKR capability

Zuvor genutzte Software: Trello, Basecamp, ClickUp und Asana

Gründe für den Wechsel zu Bitrix24: ease of use and consolidation of tools/use cases

My humble opinion as a beginner

Kommentare: I worked at marketing agency as an HR and executive assistant. All the processes were under my supervision. We had several sections. Sales, HR, trainings, and company drive. We mainly use to keep our sales stages and he stages. Unfortunately we don't generate any documents, though I know it's possible. So the main advantages of this CRM were out of our operations. And it is costly I think

Vorteile:

I have been working with bitrix24 over a year. To be honest it was my first time to work with CRM. As a management tool to simplify many processes I did like it. Also drive option on corporate and individual level to store your files. Bitrix 24 offers many options, but it's a little complicated. Existing chat feature that allows to creat any group or meeting chats, to make it confidential is great. To limit opportunities vor B and A level employees is also a good option in operation. Also I like task management features. Deadlines attendee observer Features. Unfortunately the company I worked with didn't use many features of this CRM to have greater benefit out of it: sales pipelines, documenting features. Overall for the beginner level I liked it.

Nachteile:

As a C level worker, I used all the features our company had an access. And the abundance of buttons and confirmation were too much. I didn't like to put save button at any turn.

Not the best CRM, but simple and not expensive

Vorteile:

It is very simple to use, it has a lot of options but doesn't feel heavy

Nachteile:

The UX is not the best, sometimes It takes some time to understand where the things are/

Bitrix24 provides a lot of features for your business

Vorteile:

I liked the versatility of the features and having them all on one platform.

Nachteile:

I feel as though Bitrix24 is not very user-friendly. It has wonderful features, but it is a little technical.

Much done, but still much to improve

Kommentare: I would love to see a place where users can submit their ideas for developing the app - and others vote on these ideas. The ideas with the most votes would be introduced first. At the moment, I don't know at what stage my amendment is being submitted, when it will be introduced and if it will be at all (because maybe it only bothers me).

Vorteile:

Great flexibility in the programme and the ability to add your own functions to many modules.

Nachteile:

Poorly developed very basic functions that issue the basis for work. Holiday requests - does not count remaining holiday days Chat - it is not possible to change status to e.g.: homeoffice (as is the case with slack). No autosave in tasks. Mail client that is completely undeveloped.

Not very user friendly

Kommentare: Some of our clients don't like Hubspot, or find it too expensive. They usually go for Bitrix or Zoho CRM. Bitrix is good, but adds too much overhead for us and additional stress.

Vorteile:

I liked that it had a lot of features to offer. We considered this product for a client of ours after they brought it to our attention. Doing integrations was painful as a lot of bugs happened in this system

Nachteile:

It's very user-friendly, but the design made it difficult for our client's employees to work on it and we had to bring in a Bitrix expert to do continuous training for them.

In Betracht gezogene Alternativen: Zoho CRM und HubSpot CRM

Gründe für den Wechsel zu Bitrix24: It was mostly cost for most of the customers that have decided to use it.

If you need a tool to make your business simple, look elsewhere

Kommentare: Bad, I've deleted my account after the trial since I had too many issues and lost time while working on it

Vorteile:

Surely it's full of features, basically anything a CRM can have.

Nachteile:

Its price and assistance are very bad. It is very costly if you really want to use all of its feature and if you have just a simple problem and need to get in touch with the support team, it can be awful. Design can be better too.

In Betracht gezogene Alternativen: Flowlu und Asana

Gründe für den Wechsel zu Bitrix24: I didn't actually. I moved to anther CRM, Freedcamp.

My favorite CRM

Kommentare: I tried and worked with many CRM's before I stuck with Bitrix24

Vorteile:

So simple and collect all the tools for managing your leads together

Nachteile:

When the connection goes wrong, we can lose so many unsaved updates

One of the perfect

Kommentare: We are a team of 4 people, which is in different location and country. We chose Bitrix for its simplicity, multi-language and are used on android.

Vorteile:

There are a maximum of options with an easy to use interface.

Nachteile:

What I like about plsu is the application on android. I did not find an application that has other resemblance with the web version.

Streamlined options that make it effortless to create and manage tasks.

Kommentare: Team members can define, assign and track tasks based on milestones while keeping task files and feedback all in one place. Overall, I would say Britix24 is robust enough to manage development sprints while remaining flexible to a variety of workflows.

Vorteile:

Some of the features I like most about Britix24 are; helpful and responsive customer support team, highly customizable to suit various business contexts, user friendly and quick to learn and automated invoicing. Has a rich white boarding and brainstorming capabilities for generating ideas especially for the advanced version.

Nachteile:

The advanced features require hirer tier plans and also I have experienced occasional performance issues with complex boards.

Try it - you'll like it!

Kommentare: Very good. Relatively easy to use and customise for our business.

Vorteile:

Customisable, relatively easily with support from notes and bitrix chat support.

Nachteile:

Difficult to keep abreast of feature enhancements due to length of youtube videos and sometimes support notes are not easy to understand.

Provides comprehensive features for telemarketing

Kommentare: Overall, It's a great telemarketing service provider, I like it because it's not only limited to telemarketing but offers a variety of other services -It could be even more amazing if some improvements are made in sectors with poor performance and I might probably consider using it again in the future.

Vorteile:

Bitrix24 is one of the best telemarketing tools that I've used so far, despite a few drawbacks, I still recommend its services for the following reasons: -It's an integrated platform that provides a comprehensive set of telemarketing features like CRM, project management, and collaboration which are ideal for streamlining workflows and enhancing productivity all in one place. -It endorses team collaboration and improves teamwork. -It's cost-effective and I find it to be far way more affordable than some competitors - It provides a great customer support. Bitix24 has dedicated support teams spread out across various countries including my country- a great way to serve customers.

Nachteile:

Negative remarks with Bitrix24 are : -Call volume is limited. There are limitations in the number of concurrent calls that can be handled which tremendously affects operations that require high-volume calls. For instance, we are used to making at least 700 phone calls daily. -There is limited customization -Call quality and reliability are highly affected by unstable internet connection, an issue we face in our country. Sometimes you're on the phone with a client and suddenly, you'll lose them due to network instability -It's mainly because of this factor that we had to switch to a different service provider.

The good Bitrix 24

Kommentare: Over all It was a very good software That all of us needs it. It’s also very interesting in most of the users of this app. You should try And see how amazing this Product is.

Vorteile:

What I Liked most about bitrix 24 is the price of the software it was worth spending for for some users. It would be cheap. I can see it is really not budget friendly, but it is very user-friendly. It has free trial that you can try on and believe it or not. I swear you would love it. It has also some more features that every business needs.

Nachteile:

I think what I liked least about it That sometimes it is very slow and has a bug, but it was resolved very quickly. The customer service is also responding very timely. I am asking for a better mobile features so that I can really enjoy using this software.

Mastering the art of collaboration in project management with Bitrix24.

Kommentare: Bitrix24 helps us to run our projects more effectively and efficiently by allowing us to come together and work closely as one team. This allows us to put focus on the things that matters to us and the end result is excellent projects. The experience has been outstanding and we are intending to keep using Bitrix24 for forever.

Vorteile:

We always get an upper hand when using Bitrix24 to manage our projects as it brings us all together under the same roof and allows us to work in unison and collaborate effectively. It has good communication channels like instant messaging, video and audio calling and files sharing which makes it easy for us to keep every updated and on the know. Bitrix24 has a good and easy to engage with dashboards which help us to have a unified view over our projects in order to know what has been done and what's pending.

Nachteile:

Bitrix24 has a been straightforward to use product and having not experienced a single issue, i can say it has been giving me a perfect experience.

Bitrix a collaboration maste software

Kommentare: Overall Bitrix 24 has give us more spare time in order to think about a task and not losing time in useless meetings

Vorteile:

We use it as a collaboration tool across all districts of our company and has helped us a lot by gaining a lot of time.

Nachteile:

For some of users were very difficult to start with that software but after using it many times everythign solved

Online Time Clock: Bitrix24

Kommentare: Real-time file sharing.Team collaboration.Task and project management.

Vorteile:

It combines CRM, file sharing, time tracking, task and project management tools in one central repository.

Nachteile:

I have used Bitrix24 for quite long now and I pike how the vendor technical team respond rapidly to our queries whenever we have issues.

Great for Teams who collaborate

Vorteile:

I work with another administrator on alternate days, the Kannan boards allow us to track what each of us have done and the progress of particular projects. It's very visual and I really like the way that each separate project has a brief overview along with a number showing on the main kanban screen, so I can quickly see if activity has occurred on a particular project if the number has changed. Really useful for teams who are all interacting together.

Nachteile:

It took a little practice to get it working the way we wanted to, however, support we good, plenty of advice and we've got it working for us now.