BombBomb Erfahrungen

Worth the 2nd Bomb!

Kommentare: In digital and email marketing, the ability to create a personal connection has become so important. Giving the sales team the ability to create personalized marketing at their fingertips has seen engagement skyrocket for the users who have adopted it.

Vorteile:

For us, the ability to integrate with our CRM and teach our sales team to use the tool effectively was so simple. You log into the CRM. Click the integration button. The Sales member logs in to BB to link their account and they can instantly add their BB videos to our email templates.

Nachteile:

I dont think Closed Captioning should be an add-on. all videos should offer that.

Powerful under the hood

Kommentare: The team at BombBomb is incredible. Really wonderful people there. Especially in sales and customer service. They all deserve a cold beer. I'd like the tool to have more functionality in email design, drag and drop, photo cropping, etc. I'd also like the app to include mass email tracking. But overall it's an effective tool for building relationships.

Vorteile:

The most beneficial tool in BombBomb for us is automations. Love the tracking features (opens, clicks, video views, click mapping). The gmail integration is super handy.

Nachteile:

Overall the UI could be a lot easier to navigate and use. The mobile app is geared around sending individual video emails. I would love if the app had tracking info for mass sends.

Nice Marketing Emails, lots of Limitations

Kommentare: Frustrating.

Vorteile:

It gave me HTML emails, fancier than just sending plain text emails thru my email account.

Nachteile:

The edibility and customization or templates was so challenging and limited. Once an email template was created by my virtual assistant, I struggles to move content, or drag/drop without making the formatting of the email get "wonky" and messed up. Unlike other companies that have SIMPLE, drag/drop editable designs, I felt unless I knew html coding, I had little control of edit-ability once an email template was created.

Good Video Communication Software

Kommentare: It was a good fix for the pandemic. Sending personalized video messages to our clients. With face to face back, I just find it hard to use time and time again at the price point.

Vorteile:

Bombbomb integrated with the team quite nicely. There was an implementation team that trained our team twice and taught us the basics of using the platform. The BombBomb support is always really good as well with their BDR's reaching out periodically to check in. The mobile app is also quite good and has been used multiple times by the team.

Nachteile:

The reporting for video views is not always the best. Only when sending the video through the website is how you can track viewers. Other than that it only shows you views, but does not tell you who viewed it. This may be an issue if you team is looking for leads. The user experience I've heard from my team is also not that good making it challenging to use for some of my team.

BombBomb worked great

Vorteile:

This was easy to use. I loved the video function and links.

Nachteile:

I liked using this softward and didn't have any problems

Rehumanizing Your Business

Kommentare: BombBomb's service has allowed us to keep in touch with our database of 3,000+ people, as well as increased our conversion rates for new leads. What's more, when we're able to put a face to the standard text, our open rates spike dramatically. To steal a phrase from the founder's book, BombBomb helps us "rehumanize our business."

Vorteile:

BombBomb makes personal, relational communication simple. Between their Prompt program (which provides us with monthly content for our general database) and their Gmail integration, there's not a part of our business that hasn't been improved in some way by BombBomb's communication solution. What's more, it's relatively easy to use for both our team (creating the videos) and our end-users (watching the videos on all kinds of devices with varying levels of internet/data connections).

Nachteile:

The UI for the BombBomb website is a little difficult to use. If you're just shooting a video and sending it off to your recipient, it's a piece of cake. Customizing emails or finding old videos, however, isn't as intuitive as I would have liked. The good news is that the BombBomb support staff is awesome, so you're never left out in the cold if you have an issue—it would just be better if we didn't have an issue to begin with.

Great marketing for the company

Vorteile:

The ease of access with reply for customers, several employees sending from same account, and returning back to 1 email address for easier access for everyone.

Nachteile:

Not an easy application to create a brand new template. Not easy to find previous email search without scrolling. It takes a too long to load in between pages. Lots of copy and paste is used for ease of accessibility due to the platform not being easy to toggle.

It's the Bomb!!!

Kommentare: I LOVE the concept! I love the ease and the fact that they keep improving it. I'm not using BombBomb like I could be, there's SO much more to it then just the one-off video emails I currently do. I plan to switch over from my current email marketing platform to BombBomb as well and take advantage of their CRM-like capabilities as well. The customer service is superb!!!! And the email tracker is something I use all day while working.

Vorteile:

It's SO easy to use and thus far still rather unique so my video emails really help me to stand out!

Nachteile:

Honestly can't think of a thing as I've been so happy with it.

BombBomb Cubed Because hey Surpassed The "Bomb" Twice Benchmark

Kommentare: Been using the BombBomb product since 2010 and they continue to innovate and stay #1 in the video email space. Customer service is great. Training is great.

Vorteile:

The customiable opt-in forms have been my long-time favorite feature building funnels. The new mobile app for real time engagement is my latest favorite feature.

Nachteile:

I wish there was a way to create lists based on engagement score as well as a simple way to remove unengaged contacts automatically if they score less than 10 on the 100 point scoring system in the previous 6 months.

Love BombBom

Vorteile:

We love bombbomb for video recruiting emails and for event invites.

Nachteile:

Bombbomb is pretty easy to use with being able to choose different lists to send to but I feel like some of the emails tend to get marked as spam.

Love Bomb Bomb for Our Business

Kommentare: The service with bomb bomb is second to none. If I ever have a question, and I pick up the phone and call him, they are all over it. They get back to their emails in a reasonable time and I think their service is just excellent. Using bomb bomb has been very worthwhile for our real estate business, a highly customer service related business, and I would highly recommend it to other realtors and other service oriented businesses as well.

Vorteile:

We use bomb bomb at least once a week and probably more like three or four times a week to keep in touch with our clients. It has also been great for training purposes for me with our team members, I can sent instructional videos so quickly and easily either directly through the Bomb Bomb system or through Follow Up Boss. I love that it integrates with follow up boss, our contact management system, that has been amazing for us for ease of use, and I love that we aren't fiddling around with downloading videos then re-uploading videos, I love that we can just record within bomb bomb itself. It works great for our real estate team and I would highly recommend it.

Nachteile:

Really my only complaint is that when I have to export all of our updated client lists into Excel for our bulk mail outs and then upload into bomb bomb, it seems to be a bit of a duplication of efforts. I wish it would be more seem less than that. It's not a huge deal, however that would be the biggest con that I can see. That's one of the thing that is a concern for me is that Shaw email accounts and Hotmail accounts seem to flag my bulk emails as spam. So that is too bad and I know that there is a certain percentage of our clients that aren't receiving our emails.

On the Go video creation that can be easily share to everyone and watch.

Kommentare: Creating a video with Bombomb is very easy and fast. That being said, you can save a lot of time with less hassle experience.

Vorteile:

Videos can be created using browser, a camera, or an existing video. All created videos will also create thumbnails automatically. It provides statistics to know how may watched and if the video was successfully received or failed delivery.

Nachteile:

Pricing may not be affordable for some. Features may be limited but can be integrated with other platforms but will involve a fee.

A change to the marketing game!

Kommentare: Overall BombBomb is great! It makes email marketing campaigns easy and much more successful. People are able to make the connections of your name and your face which improves marketing returns tenfold. It is also helpful to screen record tutorials for clients to provide support. The system is streamlined and straightforward. I highly recommend it and it integrated with my CRM (CHIME) seamlessly.

Vorteile:

This makes it easy for you to connect with clients and out a face to the name with marketing campaigns.

Nachteile:

There are not any aspects that are difficult to implement. It is straight forward and easy to use.

Great product and support

Kommentare: better data to understand our client base

Vorteile:

Data Feeds DATA helps understand who our clients are which to call email turn to hot leads question box too long happy to do a bomb-bomb email to explain

Nachteile:

Cons None we use Camtasia to edit files A workshop to trade ideas I work would nice to have Access to add team member ar lower cost but limit to email send

BombBomb for Insurance Agents

Vorteile:

This is great tool to use to introduce yourself to clients old and new. You can easily explain and answer your clients questions and help them make buying decisions.

Nachteile:

This could use some more Call To Action buttons.

The Best

Vorteile:

The ease of use. The personalization of the email. It makes communication with the customer very personal

Nachteile:

Nothing. It's awesome ! *Would like to add effects to the email if possible like Chromacam

BombBomb is....well, the BOMB!

Kommentare: BombBomb is amazing, and it makes doing candidate outreach so fun and personal.

Vorteile:

In the recruitment industry, it feels like everyone is always trying to be the most innovative, or provide the most value, or give you the leg up on competition in any way possible. BombBomb does all of the above. It's probably one of the coolest softwares I've used for innovative outreach to passive candidates. You can literally record and send personalized videos to them! Everyone in the recruiting world knows that more personalized effort gets more return on investment, and sending lengthy messages doesn't always work. In the age of instant gratification, a candidate can press play on a video you made specifically for them and get all the info they need directly from you in a "face-to-face" kind of way. It's pretty astounding.

Nachteile:

Customizing the emails in which you include videos can be a bit of a difficult task. Basically, the software provides templates for your usage that you can drop your personalized videos into. It starts to get frustrating if you want to move the video, change the content, or edit the formatting at all.

I LOVE BombBomb. I use it daily to thank my customers who visit my subdivision.

Kommentare: I get the ability to personally thank my clients. A video is much more personal than just an email. It also helps them to remember me!

Vorteile:

It's easy to use. I've made it part of my process so I ALWAYS say "Thanks!" in person! I have also used it to reconnect with leads that have gone "cold".

Nachteile:

I don't dislike anything about BombBomb. I've been using it for 6 months and it works like a charm.

Great way to connect to clients and prospects

Vorteile:

I love being able to send personalized videos within my Gmail account. Having a 3 second GIF playing of the video makes them very clickable.

Nachteile:

There have been various tracking issues that we have been dealing with. Even though we are still dealing with some issues, customer support has always been great.

BombBomb Video Messaging Reviews

Kommentare: Overall, using bombbomb has been great and we get lots of positive feedback on the clients’ end of the communication.

Vorteile:

The simplicity of this software is great for those of us who aren’t very tech savvy. The read/watched receipts are also great!

Nachteile:

Getting an email in video format is new and unique but sometimes when clients receive them they aren’t in a private place to listen to it. The information being shared may be confidential or personal. Not really about the software though.

My patients love it

Kommentare: building patient relationships It lets them know we care.It also makes us look "techy"

Vorteile:

easy fun to use .All levels of computer savy can use the program. Patients love it and they respond by telling their friends. Millenials think we are on top of it haha. I like how we can store the previous videos. My hygienists use it to to give rah rah speaches and tutorials.

Nachteile:

Not too much. Sometimes the emails are not linked to my contacts.

Differentiate yourself and get ahead of the competition

Kommentare: 8/10; have already recommended to former enterprises companies and their Biz Dev teams. I keep saying that you must be doing some level of video prospecting or you have zero change of differentiation --no matter your market.

Vorteile:

Easy to use, not feature heavy to the point of confusion, CTA button is really smart, gives me relevant insights into what my audience is doing

Nachteile:

can be glitchy, needs to be reloaded often to maintain real-time insights, certain browsers don't function well, can't see exactly which user likes/loves your emails

I'd be careful

Kommentare: not good.. wouldn't use them again.

Vorteile:

The ability to send videos in emails.

Nachteile:

I bought the subscription but realized my camera was broken on my computer, I canceled my subscription within minutes and they still want to charge me a whole month. They said too bad, go buy another camera. So now I'm going to have to pay for a month subscription I can't use as well as a new camera or to fix my broken camera. I would have come back to them once I had my camera fixed...I won't be now and I will advise my fellow co workers not to use them. Hope you're happy with your $42 you lost a life long customer.

Useful tool

Kommentare: A great way to communicate with clients without having to type a long email or take what could be a long call.

Vorteile:

It easy to use, and definitely a plus for communication with clients regarding design projects. I set up a station with a camera and light that connected to the computer and it was commonly used by our web ans print designers for them to present versions of projects to the clients.

Nachteile:

I had some issues with the google plugin, but they have been improving that functionality

Outstanding product and service

Vorteile:

I love the personal touch this product provides. The online portal is easy to use and very intuitive. The tracking alone is worth the price

Nachteile:

Customer service is not perfect and sometimes difficult to get answers. However once you reach someone they are quick to fix any issues