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Über New Relic

Die New-Relic-Softwareanalyse bieten Transparenz und Einblicke in die Anwendungsleistung, das Kundenerlebnis und den Geschäftserfolg.

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Vorteile:

It is a well known software so everyone have heard about it and probably use it. And also there are a lot of tutorials from the website or from community.

Nachteile:

The designers and developers are clearly bad or mediocre.

Bewertungen zu New Relic

Durchschnittliche Bewertung

Benutzerfreundlichkeit
4.2
Kundenservice
4.2
Funktionen
4.5
Preis-Leistungs-Verhältnis
3.9

Weiterempfehlungsquote

8.2/10

New Relic hat eine Gesamtbewertung von 4.5 von 5 Sternen basierend auf 171 Nutzerbewertungen auf Capterra.

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Nutzerbewertungen filtern (171)

Arjun
Arjun
Founder in USA
Verifizierter Nutzer auf LinkedIn
Computer-Software, 2–10 Mitarbeiter
Verwendete die Software für: Mehr als 2 Jahre
Herkunft der Bewertung

In Betracht gezogene Alternativen:

Seamless APM Setup and Heroku Integration

5.0 vor 6 Monaten

Kommentare: I went from having no APM solution to having a full-fledged monitoring system in mere minutes. New Relic's streamlined setup process and Heroku integration allowed me to start monitoring and optimizing my application's performance almost instantly. I mean, seriously, you can't beat that kind of efficiency.

Vorteile:

Setting up New Relic for my application was a walk in the park. With just a few clicks and some configuration, I was able to get the APM goodness flowing. And the integration with Heroku? Oh boy, it couldn't have been smoother. New Relic and Heroku make a dream team, providing valuable insights into application performance without any hassle or headache.

Nachteile:

let's talk about the UI. It's functional, no doubt, but it could use a bit of a facelift to enhance the user experience. A simpler and more intuitive interface would make navigating through the various monitoring features a joy. New Relic, take note: a clean and user-friendly UI can go a long way in keeping us users engaged and productive.

Leon
Managing Director in Niederlande
Computer-Software, 2–10 Mitarbeiter
Verwendete die Software für: Mehr als 2 Jahre
Herkunft der Bewertung

In Betracht gezogene Alternativen:

Great tool for tracking the performance and health of our platform

5.0 vor 2 Jahren

Kommentare: I am using the web interface and the app multiple times a day to quickly see how the application is performing. The notifications in case of disruptions are convenient and very helpful.

Vorteile:

It's clean and simple to setup and gives a great dashboard which helps get a quick overview of the performance of our SaaS application.

Nachteile:

When using multiple modules on a bigger infrastructure it can get quite expensive. However we only use the basic version which gives us all the info we need.

Yeamin
Senior DevOps Engineer in Australien
Finanzdienstleistungen, 51–200 Mitarbeiter
Verwendete die Software für: Mehr als 2 Jahre
Herkunft der Bewertung

Good Observability Tool

4.0 vor 4 Wochen Neu

Kommentare: NewRelic is a market leader in providing Alerting and monitoring of business critical servers in the Cloud.

Vorteile:

- Clearly understandable alerting and metrics rules - Alerts can be set using specific query language called NRQL - Easy integration with messaging tools like Splunk and paging tools like OpsGenie.

Nachteile:

- Log aggregation capabilities were not very enhanced.

Dylan
Dylan
Founder, Engineer in USA
Verifizierter Nutzer auf LinkedIn
Internet, 10’000+ Mitarbeiter
Verwendete die Software für: Mehr als 2 Jahre
Herkunft der Bewertung

Worse each year

2.0 vor 3 Jahren

Kommentare: I've used New Relic for 6+ years across 3 different companies including my own. Overall they seem to be going downhill each year, sadly along with many tech companies now. Seem to be entrenched in their industry, trying to hound customers for more money each year, but simultaneously providing less value and no innovation. Meanwhile, many other companies provide many of their features with higher quality and for free. I've recently switched some things to AWS and other services because they are cheaper and more reliable.

Vorteile:

Has monitoring specific to the programming languages and database servers that we use

Nachteile:

Cost is extremely high compared to the value of the service being provided. Many of the features can be found on other platforms for free or cheap. The designers and developers are clearly bad or mediocre. Entire platform is wrought with bugs and decisions about UI and configuration that make no sense and do not actually help the users of the product. They have done multiple revamps of the UI, which I am actually totally fine with in general because I am happy to learn new things, but they simply have not been improvements. Just a reshuffling, often with added work required from me for no benefit, plus features that no longer work. Even lowest tier email support apparently requires paying more than $2000 per year. I was legitimately astounded when I discovered this. I already pay through the nose for this software, and when I tried to file a support request they informed me I had to post in the community. Really??? $2000 per year isn't enough to respond to one measly email support request? I give email support for free for all of my customers, even ones who don't pay, because I legitimately want to make my products as good as possible.

Happy
Software Engineer in Indien
Informationstechnologie & -dienste, 501–1’000 Mitarbeiter
Verwendete die Software für: 6-12 Monate
Herkunft der Bewertung

In Betracht gezogene Alternativen:

Best full stack observability tool

5.0 vor 4 Monaten

Kommentare: One of the best tool I have came across.

Vorteile:

Best Things About New Relic:Application Performance Monitoring (APM)Infrastructure MonitoringReal-Time InsightsEnd-to-End VisibilityAlerting and NotificationsIntegration and CompatibilityData Visualization and DashboardsScalability and FlexibilityInsightful Reports and AnalyticsDevOps Collaboration

Nachteile:

Limited Free PlanData Retention PoliciesSupport Response TimesIntegration Limitations

Daniel
Daniel
Technical Lead in UK
Verifizierter Nutzer auf LinkedIn
Versicherung, 11–50 Mitarbeiter
Verwendete die Software für: 6-12 Monate
Herkunft der Bewertung

In Betracht gezogene Alternativen:

A Great Observability platform

4.0 vor 10 Monaten

Vorteile:

We set up New Relic as we needed a observability platform that we could use to Troubleshoot infrastructure, view logs and use the synthetics to monitor our website's performance and availability.after going through a POC trial of using the tool we were very happy with the results and decided to do a 2 year deal with New Relic as it will help with our introduction and roll out of microservices.

Nachteile:

Some of the UI could be improved compared to the competitors to display information. Also the synthetics editors on other sites are slightly better with the ability to record what you want the synthetic to do rather than writing all the code yourself.

Jonathan
Jonathan
Designer in USA
Verifizierter Nutzer auf LinkedIn
Design, Selbstständig
Verwendete die Software für: 1-5 Monate
Herkunft der Bewertung

In Betracht gezogene Alternativen:

New Relic Offers Simple-to-Set-Up Server Monitoring

5.0 vor 4 Jahren

Kommentare: New Relic is a great product/service that is extremely powerful and easy to use. They even have iOS/Android apps to stay up-to-date on server stats while away from your desk.

Vorteile:

I love how easy it was to get the New Relic agent installed on my Digital Ocean server. Within minutes it was piping in data to their dashboard.

Nachteile:

Making sense of the mountain of data is challenging. It takes time and effort to figure out what all the data means and how it can be useful to your organization. It is well worth the effort though.

Darshan
Darshan
Linux and Virtualization specialist. in USA
Verifizierter Nutzer auf LinkedIn
Informationstechnologie & -dienste, 10’000+ Mitarbeiter
Verwendete die Software für: Mehr als 2 Jahre
Herkunft der Bewertung

One stop solution for all your APM need

5.0 vor 4 Jahren

Kommentare: I been working with New Relic for quite a while now i am not able to find any replacement for it till now

Vorteile:

Relic is one of the best Application performance management tool available in market, It helps Application support team to review the performance of application and suggest the best way to optimize it

Nachteile:

New Relic is an enterprise tool which means it comes with licensing cost which makes it tough for small scale business owners to buy the license

Tarang
DevOps Engineer in Indien
Informationstechnologie & -dienste, 11–50 Mitarbeiter
Verwendete die Software für: 1-5 Monate
Herkunft der Bewertung

Pros & Cons of New Relic

5.0 vor 9 Monaten

Vorteile:

1. It has a great interface to debug server-side performance issues.2. Since it runs on your server you get accurate real-user page load times.3. It provides the ability to write custom queries also.4. It also provides the ability to customize monitoring parameters.5. It has a fine stacktrace which highlights the faulty code line by line.

Nachteile:

New Relic has some shortfalls:1. Its Python agent has many memory leaks which lead to resource hogging.2. It has very limited support for the Tornado web framework.3. New Relic works best if your app has some kind of web API, otherwise, it's not much of a use.4. Its interface is a bit tricky, so goodbye ease of use.5. It can be sometimes difficult to get your threshold limits correctly.

Verifizierter Rezensent
Verifizierter Nutzer auf LinkedIn
Informationstechnologie & -dienste, 501–1’000 Mitarbeiter
Verwendete die Software für: 6-12 Monate
Herkunft der Bewertung

One of the Best monitoring tool

5.0 vor 2 Monaten Neu

Kommentare: It is great tool for both monitoring and alertingLogs feature is also greatWe are using the full new relic with logs, apm, etc...

Vorteile:

Alerts and notification can be set upLog can be queried Easily with NRQL and Grok can be used to filter logsData visualisation differently (lines, pie charts, graph, area, etc...)APM is greatTransaction time has specifics suchas PHP, database, external calls which helps in identifying issuesThere's also a stack trace for code which helps in identifying problematic codeBrowser analysis is available

Nachteile:

I have not found anything to dislike about New Relic

Joseph
Senior Experience specialist in Indien
Verifizierter Nutzer auf LinkedIn
Informationstechnologie & -dienste, 5’001–10’000 Mitarbeiter
Verwendete die Software für: Mehr als 1 Jahr
Herkunft der Bewertung

In Betracht gezogene Alternativen:

Best tool for APM , browser , mobile , synthetic and infrastructure monitoring

5.0 letztes Jahr

Kommentare: Amazing experience and great tool for any large enterprise to monitor their applications in one place and identify any anomaly without delay

Vorteile:

New relic provides good KPIs 1) 4xx , 5xx and response time in application 2) CPU and memory usage in infrastructure 3) Mobile app crash and http error rate4) Browser performance metrics5) synthetic test availability

Nachteile:

It can improve more on distributed tracing

Verifizierter Rezensent
Verifizierter Nutzer auf LinkedIn
Finanzdienstleistungen, 201–500 Mitarbeiter
Verwendete die Software für: Mehr als 2 Jahre
Herkunft der Bewertung

Performance Monitoring made easy

5.0 vor 3 Jahren

Kommentare: I would rate my experience with New Relic as very good. It's easy to setup and use with the exception of a little learning curve about all the corners where information is stored. I highly recommend New Relic.

Vorteile:

The feature I enjoy the most about new relic is their individualize transaction monitoring from ruby threads to JVM processes. The Transaction/full system monitoring new relic offers can make any developer feel like a super hero with debugging/speeding up queries and processes or anything at all.

Nachteile:

To me the UI can sometimes be a bit complicated where you can find information. The New Relic UI is mostly a single page application with multiple layers you have to click into. This is nice for some but sharing links is often not possible because of where you have to click to get to the same information.

Pieter-Jan
Software Architect in Belgien
Krankenhausversorgung & Gesundheitswesen, 11–50 Mitarbeiter
Verwendete die Software für: Mehr als 2 Jahre
Herkunft der Bewertung

Peace of mind for your production environment.

5.0 vor 7 Jahren

Kommentare: New Relic gives us the ability to monitor both our cloud servers, backend services and frontend applications. It alerts us when resources are scarce or when the application reaches a treshold of errors. As a bonus for paid accounts, you also get the ability to trace down into the code to see if there is a specific bottleneck in your application. It even has the ability to trace the queries to databases or external services.
It's alerting system can be integrated in a variety of other tools like Slack, pagerduty, Geckoboard, ...
By using New Relic, we have regained peace of mind because we know New Relic will alert us before things start to go wrong.
If you are looking for a monitoring / alerting solution, it's definitely worth checking out!

Vorteile:

Application traces. Transaction level monitoring and alerting. Availability monitoring. Integration in other tools (Geckoboard).

Nachteile:

None so far.

Gaspar
Infrastructure Engineer in Argentinien
Medienproduktion, 51–200 Mitarbeiter
Verwendete die Software für: Mehr als 1 Jahr
Herkunft der Bewertung

In Betracht gezogene Alternativen:

Great server and application monitoring tool

5.0 vor 11 Monaten

Kommentare: We use NewRelic (integrated through Heroku) to monitor our site

Vorteile:

The comprehensive set of unique features it has

Nachteile:

The price, I think is kind of overkill, mostly given that there's a lot of competion out there.

James
CTO in Kanada
Computer-Software, 11–50 Mitarbeiter
Verwendete die Software für: Mehr als 2 Jahre
Herkunft der Bewertung

Allowed us to get more insight into errors that would have been difficult to understand.

5.0 vor 6 Jahren

Kommentare: Insight into how the software stack is performing. It also shows us certain errors or slow downs that we'd have no other way of seeing.

Vorteile:

I like the professional nature of the software and the in-depth inspection of how our software stack works it surfaces. It makes certain classes of issues much easier to see.

Nachteile:

I used to really not like the cost of the service when accessing them as a startup. I believe they've found a price point that makes sense some of the time. It is still hard to understand the model if you are using it outside of a SaaS provider.

Verifizierter Rezensent
Verifizierter Nutzer auf LinkedIn
Internet, 51–200 Mitarbeiter
Verwendete die Software für: Mehr als 2 Jahre
Herkunft der Bewertung

An Admins Dream

5.0 vor 5 Jahren

Vorteile:

The easy to use interface is one of my favorite parts, especially from administrators point of view. -From the user page, you can quickly see who has or has not accepted an invitation (those who haven't have their email *starred-out*). -On that same screen, you can see when someone was last active and understand who is/isn't utilizing the tool regularly. -Creating "teams"/"projects" in incredibly simple. -When adding new users, you see a capabilities preview which is AWESOME (and keeps me from making mistakes).

Nachteile:

When looking at the definitions for ad-on roles, I wish they had a hover feature instead of having to click on a link that opens a new window. Not a huge complaint but it would be nice if it was all on one screen to keep from switching back and forth.

Kevin
Software Architect in USA
Verifizierter Nutzer auf LinkedIn
Internet, 11–50 Mitarbeiter
Verwendete die Software für: Mehr als 2 Jahre
Herkunft der Bewertung
Quelle: GetApp

Great application performance monitoring

4.0 vor 6 Jahren

Vorteile:

New Relic gives us a great view into what is going on in the backend. Any time there is a production issue that isn't clear as to what is going on, we always jump to New Relic to see. It has pointed us in the direction of issues that would be hard to discover otherwise.

Nachteile:

The pricing is very expensive, it does quite a bit for the money, but if you run quite a few servers the cost can be quite prohibitive.

Evert
Manager Product Development in Niederlande
Informationstechnologie & -dienste, 11–50 Mitarbeiter
Verwendete die Software für: Mehr als 2 Jahre
Herkunft der Bewertung

Nice monitoring tool with extensive analysis options.

5.0 vor 2 Jahren

Vorteile:

It is possible to do a in depth analysis in case of a performance problem in our software. This saves us time and we are able to deliver the solution to our users faster. Afterwards we can monitor based on data if the solution actually works.

Nachteile:

Pretty steap pricing model if you want your developers to use most of the features.

Mugurel
Mugurel
Web Developer in UK
Verwendete die Software für: Mehr als 2 Jahre
Herkunft der Bewertung

New Relic is a very good product if you have the budget for it.

5.0 vor 6 Jahren

Vorteile:

The strongest point of New Relic is the granularity of the information and that it's a very good fit for any Rails app.

Nachteile:

The big issue I have with New Relic (and the one that made switch to a different provider) is that the pricing is outrageous. Unless you are with a Corporation that does not mind throwing $$$ per month on this service, the free version is barely an good.

Verifizierter Rezensent
Verifizierter Nutzer auf LinkedIn
Computer-Software, 201–500 Mitarbeiter
Verwendete die Software für: Mehr als 1 Jahr
Herkunft der Bewertung
Quelle: GetApp

Must have!

5.0 vor 6 Jahren

Vorteile:

New Relic is a must have for anyone with servers and needs monitoring. New Relic has been a life saver as it is always watching and tracking how our servers are doing. There are so many different changes you can tweak for alerts so you can always be alerted for anything you might need.

Nachteile:

I can't think of any cons at the moment. We are super happy with our purchase and has seen an ROI right away as far as saving out IT team time and headahces.

Verifizierter Rezensent
Verifizierter Nutzer auf LinkedIn
Informationstechnologie & -dienste, 51–200 Mitarbeiter
Verwendete die Software für: Mehr als 2 Jahre
Herkunft der Bewertung

New Relic review

5.0 vor 5 Jahren

Kommentare: excellent

Vorteile:

Best tool to monitor various application and server performance . They also provide a good support. Monitoring application performance on various parameters are easy and well elaborated

Nachteile:

Nothing much to say. but it can have a more user friendly interface

Alejandro
General Manager in Guatemala
Verwendete die Software für: Mehr als 2 Jahre
Herkunft der Bewertung

Awesome software to monitor servers and app performance.

4.0 vor 6 Jahren

Vorteile:

Does not overload my servers and I can monitor resources remotely even when my servers are overloaded for some reason. Helps me tune up my software.

Nachteile:

Price. I still find it too expensive. I get "bug check" notifications quite often, maybe because i'm on the free version.

Jorge
CSA Co-Founder in Venezuela
Computer-Software, 2–10 Mitarbeiter
Verwendete die Software für: Mehr als 2 Jahre
Herkunft der Bewertung

Lightweight and easy

5.0 vor 7 Jahren

Kommentare: I'd been using new relic to monitor my server's performance and stability, New relic is the simplest way to do so, also I receive a weekly email that summarizes the activities in our main server which makes the job easier.

Vorteile:

Installation time = 0

Nachteile:

I have no cons for this product so far.

Mike
Lead Backend Engineer in USA
Computer-Software, 11–50 Mitarbeiter
Verwendete die Software für: Mehr als 1 Jahr
Herkunft der Bewertung

NewRelic is great performance monitoring software

4.0 vor 5 Jahren

Vorteile:

NewRelic has the best tools to monitor performance on applications and servers. Their query language also allows you to create beautiful sets of data.

Nachteile:

NewRelic's price is a bit of a stretch for a start up and should only be considered for established companies. Their error monitoring also isn't that great compared to something like Sentry.

Manjeet
Developer in Deutschland
Informationstechnologie & -dienste, 10’000+ Mitarbeiter
Verwendete die Software für: Mehr als 1 Jahr
Herkunft der Bewertung

In Betracht gezogene Alternativen:

Good product but has potential to be the best in market

4.0 letztes Jahr

Vorteile:

It is pretty easy to integrate with the cloud regardless of provider

Nachteile:

Native app analytics could be mich better