--- description: Detaillierte Informationen über VoiceShot zu Benutzerfreundlichkeit, Funktionen, Kosten, Vor- und Nachteilen aus verifizierten Nutzer-Erfahrungen. Lies Ratings & Bewertungen und entdecke ähnliche Tools dank Capterra Schweiz. image: https://gdm-localsites-assets-gfprod.imgix.net/images/capterra/og_logo-e5a8c001ed0bd1bb922639230fcea71a.png?auto=format%2Cenhance%2Ccompress title: VoiceShot Kosten, Erfahrungen & Bewertungen - Capterra Schweiz 2026 --- Breadcrumb: [Startseite](/) > [IVR Software (Interactive Voice Response)](/directory/30231/ivr/software) > [VoiceShot](/software/118631/virtual-receptionist-pbx) # VoiceShot Canonical: https://www.capterra.ch/software/118631/virtual-receptionist-pbx Seite: 1 / 2\ Weiter: [Nächste Seite](https://www.capterra.ch/software/118631/virtual-receptionist-pbx?page=2) > Ein virtuelles PBX-Telefonsystem, mit dem du Anrufer begrüßen und Anrufe weiterleiten kannst. Unbegrenzte Erweiterungen verfügbar. > > Bewertung: **4.8/5** von 6 Nutzern. Top bewertet für **Weiterempfehlungsquote**. ----- ## Kurzstatistiken und Ratings | Metrik | Bewertung | Detail | | **Gesamt** | **4.8/5** | 6 Nutzerbewertungen | | Bedienkomfort | 4.8/5 | Auf Basis der Gesamtbewertungen | | Kundenbetreuung | 5.0/5 | Auf Basis der Gesamtbewertungen | | Preis-Leistungs-Verhältnis | 5.0/5 | Auf Basis der Gesamtbewertungen | | Funktionen | 4.8/5 | Auf Basis der Gesamtbewertungen | | Empfehlungsprozentsatz | 100% | (10/10 Weiterempfehlungsquote) | ## Über den Anbieter - **Unternehmen**: TrueDialog - **Region**: Austin, USA - **Gegründet**: 2011 ## Gewerblicher Kontext - **Startpreis**: $ 12.00 - **Preismodell**: (Gratis Testen) - **Zielgruppe**: Selbstständig, 2–10, 11–50, 51–200, 201–500, 501–1'000, 1'001–5'000, 5'001–10'000, 10'000+ - **Bereitstellungen und Plattformen**: Cloud, SaaS, webbasiert, Android (mobil), iPhone (mobil), iPad (mobil) - **Unterstützte Sprachen**: Englisch - **Verfügbare Länder**: Vereinigte Staaten ## Funktionen - Alarmfunktion / Benachrichtigungen - Anrufaufzeichnung - Anruferinnerungen - Anrufprotokoll - Anruftext-Aufzeichnung - Anrufverteilung - Anrufüberwachung - Automatische Anrufverteilung - Automatisches Telefonwahlgerät - Befragungs-/Umfragemanagement - Berichterstattung / Analyse - Berichterstattung und Statistik - Berichterstattung über Anrufe - Call-Center-Management - Computer Telephony Integration - Confirmations/Reminders - Email Reminders - IVR - Kampagnenmanagement - Kontaktmanagement - Mehrfache Skripts - Mobiler Zugriff - Prädiktive Wähler - Rückruf-Terminplanung - SMS-Nachrichtenversand - Stimmenanpassung - Syndikat-Gruppen - Telefon-Tasteneingabe - Text in Sprache (verwandeln) - Third-Party Integrations - Umleitung der Anrufe - Umschuldung - Virtuelle Erweiterungen - VoIP (IP-Telefonie) - Voice-Mail - Vorlagen - Warteschlangenmanagement - Weiterleitung von Anrufen (Call Routing) - Wiederkehrende Termine - Zwei-Wege-Kommunikation ## Integrationen (4 insgesamt) - Gmail - Google Calendar - Microsoft Outlook - Zapier ## Optionen für Kundensupport - E-Mail/Helpdesk - Telefon-Support - Chat ## Category - [IVR Software (Interactive Voice Response)](https://www.capterra.ch/directory/30231/ivr/software) ## Ähnliche Kategorien - [IVR Software (Interactive Voice Response)](https://www.capterra.ch/directory/30231/ivr/software) - [Telefon Software](https://www.capterra.ch/directory/30084/telephony/software) - [Dialer Software](https://www.capterra.ch/directory/30999/auto-dialer/software) - [Emergency Notification Software (Notfallbenachrichtigung)](https://www.capterra.ch/directory/31357/emergency-notification/software) - [Unified Communications Software](https://www.capterra.ch/directory/31035/unified-communications/software) ## Alternativen 1. [3CX](https://www.capterra.ch/software/158704/3cx) — 4.4/5 (465 reviews) 2. [JustCall](https://www.capterra.ch/software/157853/justcall) — 4.1/5 (224 reviews) 3. [Ringover](https://www.capterra.ch/software/169627/ringover) — 4.7/5 (865 reviews) 4. [RingCX](https://www.capterra.ch/software/154951/ringcentral-contact-center) — 4.2/5 (254 reviews) 5. [Squaretalk](https://www.capterra.ch/software/219046/squaretalk-matrix) — 4.9/5 (102 reviews) ## Nutzerbewertungen ### "Hands Down THE BEST Cloud-Based Voice Broadcasting Solution Available" — 5.0/5 > **Reggie** | *24. Juli 2020* | Verbraucherdienste | Empfehlungsbewertung: 10.0/10 > > **Vorteile**: With the launch of our new business we had been searching for a service to assist with our automation systems to keep our customers notified seamlessly. We tried several other services that had shiny nice looking websites \& big promises but all fell short. Within 1-day of signing up with Voiceshot we had our automations up and running with the help of customer service that was second to none\! I HIGHLY recommend anyone looking for cloud-based Voice and/or SMS Broadcast Services reach out to VoiceShot\! > > **Nachteile**: If I were to have to choose something, it would be the fact that I did need some assistance to get the system up and running. Notwithstanding, the customer support was extremely patient and walked me through the process step-by-step... Not often can you say that calling customer support was actually enjoyable\! > > From a scale of 1-10, I honestly rate VoiceShot a 15... Not only is the service exactly what they say it is, but its also affordable enough for a new business to use without batting an eye. ----- ### "The best things about being a Voice Shot customer" — 5.0/5 > **Daryl** | *30. März 2020* | E-Learning | Empfehlungsbewertung: 10.0/10 > > **Vorteile**: Voice Mail, Call forwarding, and having multiple extensions. > > **Nachteile**: No not much of any thing, they are always there to assist me if I need something. > > Voice Shot has been able to assist me with my phone needs as my business grew, whether I needed something small or large they could provide a solution for my communication needs. ----- ### "Incredibly Helpful\!" — 4.0/5 > **Ben** | *23. Juni 2020* | Einzelhandel | Empfehlungsbewertung: 7.0/10 > > **Vorteile**: This software's interface is incredibly easy to navigate in use, especially if you're used to using a computer all day. The services offered are crucial to perpetuating any business, small or large. There are other companies that offer similar services, but for cost and additional quality customer service, you can't go wrong with Voiceshot\! > > **Nachteile**: The interface aesthetic appears a little outdated with small links and buttons. A fresher look could draw in newer business owners and younger users hired in their respective positions. > > I contacted Voiceshot and they immediately answered all my questions regarding their text messaging services. Everything was explained to me clear, cut, and dry. We've experienced little to no issues with outbound calling - a service we continue to use. ----- ### "Excellent customer service & good pricing" — 5.0/5 > **Kent** | *7. Juli 2020* | Informationstechnologie & -dienste | Empfehlungsbewertung: 10.0/10 > > **Vorteile**: Easy to set up the desired features like call-forwarding. Statistics are readily visible for tracking calls, etc. > > **Nachteile**: No concerns about the functionality of this software. > > VoiceShot's team provided excellent follow-up on a complex transfer of a business line from another carrier. VoiceShot consistently contacted me to keep me informed and coordinate the process. I couldn't have asked for anything else. They truly went beyond my expectations and exceeded the level of service which I normally encounter with other service providers. I highly recommend this service. ----- ### "Always excellent customer service - modern solutions" — 5.0/5 > **Joe** | *24. Juni 2020* | Informationsdienst | Empfehlungsbewertung: 10.0/10 > > **Vorteile**: Virtual assistant, routing phone calls, easy to use > > **Nachteile**: A small learning curve, but their human custom service rep (not a bot) can help you when needed. > > EXCELLENT. We have done business with VoiceShot for well over 10 years. Their solutions allow us to conduct business easier and more affordably. ----- Seite: 1 / 2\ Weiter: [Nächste Seite](https://www.capterra.ch/software/118631/virtual-receptionist-pbx?page=2) ## Links - [Auf Capterra anzeigen](https://www.capterra.ch/software/118631/virtual-receptionist-pbx) ## Diese Seite ist in den folgenden Sprachen verfügbar | Sprache | URL | | de | | | de-AT | | | de-CH | | | en | | | en-AE | | | en-AU | | | en-CA | | | en-GB | | | en-IE | | | en-IL | | | en-IN | | | en-NZ | | | en-SG | | | en-ZA | | ----- ## Strukturierte Daten