Wir helfen Unternehmen in der Schweiz
seit 18 Jahren bei der Softwareauswahl
Über EHR YOUR WAY
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Nutzerbewertungen filtern (440)

Quick, easy and effective
Kommentare: Overall, I find EHR Your Way to be easy to use, and it makes my life easier because of the reminders and shortcuts it has built in.
Vorteile:
As a therapist, I find that its really quick and easy to write up my notes, keep documents organized and keep my treatment plans up to date because they give note and treatment plan reminders. I also like that your calendar is color coordinated so its super easy to tell which appointments are in person, online, new patients vs. existing, etc. Patients also give positive feedback about getting appointment reminders.
Nachteile:
I do wish EHR Your Way gave reminders for when to readminister outcome measures in the same way that it gives reminders for outstanding notes and treatment plans. That would make it even better.
Antwort von EHR YOUR WAY
letztes Jahr
Hello Brenda, Thank you for the review and Salma will reach out to see what you're trying accomplish with the reminders as we likely have a feature you're not using. Best, Jay
This system is so helpful
Kommentare: I have used EHR Your way for over a year and it has saved me so much time with administrative aspects of my practice. I complete documentation efficiently thanks to the organization of EHR Your way and am able to keep track of client communication along with update charts all in one place.
Vorteile:
EHR Your Way allows me to keep everything I need regarding client care in one place. It also allows me to access and navigate billing with ease. I love that this system includes a secure way to connect with clients as well as team with colleagues on client care.
Nachteile:
While I enjoy all of the feature of EHR Your way, I would love for them to include a secure telehealth platform for all provider accounts.
Antwort von EHR YOUR WAY
vor 2 Monaten
Hello Christina, Thank you for the review. Please note we integrated Teams, Google Meet and Zoom because they are more stable than other solutions. Have a wonderful holiday season! Jay
Buyer Beware – EHR Your Way's Sales Illusion
Kommentare: One of the worst examples of over-promise and under-deliver that we have seen in our 3 decades of owning and operating businesses. Though no way of knowing for sure, we believe their business strategy is to intentionally overcharge for creating non-refundable forms during the implementation phase while clients are unaware (our invoice was nearly $5,000 before we discontinued their ability of ACH withdrawals from our account). After realizing what was going on, we advised that we would not be using their EHR services and requested a full refund. They advised the creation of forms was non-refundable.
Vorteile:
The sales presentations were well developed, professional, and created a deliberate illusion that this company was among the leading EHR vendors of the industry. Direct quote, “since the pandemic our team of software engineers has grown to over 90”. This was instrumental to our decision to contract.
Nachteile:
What was not conveyed during the sales presentations was that their team of 90+ “software engineers” were independently contracted, foreign outsourced labor - credentials of which are unverifiable. We have since been notified that there are only two employees within the company, both conducting the sales presentations.
Antwort von EHR YOUR WAY
vor 11 Monaten
Hello Ken, I'd like to clarify several issues with the claims in your review. Firstly, we currently have 73 programmers and have never mentioned that we had 90. Our entire employee count is approximately 150. Two, we own a wholly owned subsidiary in India which the vast majority of our employees are. This allows us to be the #1 vendor out of 153 for several years running by providing the best-of-breed software in the market at a price that agencies can afford. Third, our contracts explicitly states that form creation fees are non-refundable. We created 152 forms and only charged you $1,500 saving you $2,300. Your statement that we charged $5,000 is inaccurate and you still have an outstanding balance which we've written off. Lastly, it's unfortunate that we were unable to fulfill your automation expectations which no other customer has requested. We wish you all the best... Respectfully, Jay
Highly Recommended Program for Businesses
Kommentare: My overall experience is very positive. The platform is easy to navigate and I highly recommend this service to other businesses. It is well rounded, organized, user friendly and has made a huge impact the communication of important dates and information within my workplace.
Vorteile:
The day to day functionality has been smooth and easy to navigate, charts are easy to access and the built in organizing system makes it convenient to find files. It offers a messaging system between employees which has been extremely helpful working fully remote. EHR YOUR WAY support is also responsive and quick to answer questions.
Nachteile:
Sometimes there have been minor glitches in the system or access issues (as with all systems) but EHR YOUR WAY support is always reliable in helping to solve these issues quickly!
Antwort von EHR YOUR WAY
vor 2 Monaten
Hello Shamira - Thank you for the review. Have a wonderful holiday season! Jay
Amazing! I would share this with other businesses if I could!
Kommentare: My experience with EHR is 100% great! EHR organizes pdfs and information for patients. I do like the fact how faster it is to submit information on charts.
Vorteile:
I like that fact that you can merge and split pdf on the platform without using the third party websites that required you to pay.
Nachteile:
Some blocks on the calendar can fall off but this only happens sometimes. If EHR can extend how many charts you can view that'd be great as well!
EHR OUR WAY
Kommentare: EHR YOUR WAY is just that designed our way. It's been an a very good and reliable program with very little issues.
Vorteile:
Ease of use and it works just as we requested. The program was designed to work for the customer.
Nachteile:
There are very few issues with EHR. At times the language barrier with tech support can be an issue but it's usually easily resolved.
Efficient and adaptable
Kommentare: As a counselor, my experience with EHR Your Way might be a mix of efficiency and adaptability, benefiting from its broad range of features and time-saving tools for managing client care and administrative tasks.
Vorteile:
EHR Your Way offers robust scheduling tools, progress note options, and billing features, which streamline administrative tasks and save time. The platform is user-friendly, making it relatively easy to train new users.
Nachteile:
Occasional glitches or slow system performance can disrupt different tasks. The cost of the platform might be prohibitive for solo practitioners or those on a tight budget.
EHR Great way to keep track of work.
Kommentare: Love the fact that its great to keep track of work. I also enjoy that it is user friendly and not difficult to navigate.
Vorteile:
User friendly and easy to use. It is a great way to track work and stay updated on the work that is being tracked.
Nachteile:
Everything is great, I like using EHR. It allows me to keep track of the work I do.
C.O.P.E. Family Support Center, Inc.
Kommentare: Overall, EHR exhibits excellent customer service by focusing on building relationships through care, understanding, and trust, aiming to exceed expectations at every touchpoint.
Vorteile:
Responsive customer service, prompt and efficient response times, and real-time problem-solving solutions.
Nachteile:
Lack of comprehensive training guide to use for onboarding new employees.
EHR "MY" Way
Kommentare: My overall experience with EHR has been pleasant. I have not had to utilize the help desk too much and once I got comfortable navigating the system, I can move through the program effortlessly.
Vorteile:
I like the fact that all my clients' information is easily accessible in one place. I also like the fact that I can send and receive documents and obtain client signatures electronically.
Nachteile:
One of the cons to EHR is the program is a bit difficult to learn and navigate as a new user.
In Betracht gezogene Alternativen:
Highly customizable and very helpful IT support
Kommentare: Our company transitioned from paper documentation to EHR YOUR WAY and it was a much easier transition that we expected because of how customizable everything was and how supportive the EHR IT staff is. They were always available to help, make changes, provide support, and were so patient with us which was also huge! They also have a huge library of training videos online for reference which was helpful and cut down on our manpower hours of training.
Vorteile:
High level customization! I like how easy it is for our organization to customize the platform to our exact needs down to every detail. We did not have to conform or adapt to other forms; we were able to use all of our own created formatting and they built the platform to design. It saved so much time on training and having too many versions of formatting.
Nachteile:
We have not had any longstanding issues that we've disliked. If we encounter a challenge or barrier, or want something modified, our points of contact resolve it very quickly for us.
Antwort von EHR YOUR WAY
vor 4 Monaten
Hello Ashley - Thank you for the review and have a wonderful day. Best, Jay
In Betracht gezogene Alternativen:
Finally a user-friendly EHR that I actually enjoy
Kommentare: Without a doubt, the best part of EHRYW is the implementation team. They were an absolute pleasure to work with -- professional, reliable, responsive, accessible, and they listened carefully to our feedback and practice setup to design a program uniquely tailored to our practice. We genuinely enjoyed meeting with their team and working together to create something that our team now loves using and has actually made our lives easier, rather than being a drag like most EHRs.
Vorteile:
Fully customizable, intuitive, straightforward yet plenty of available features and options, implementation team is fantastic (as below). I have used many different EHRs and all are adequate at best, many are terrible. EHRYW is actually great. We have a unique practice that we feared we'd have to fit into the rigid constraints of most EHRs, but EHRYW worked with us patiently and thoroughly to design a program that works beautifully for our practice, is easy and intuitive, and streamlines our clinical and administrative workflow. Please don't mistake my 5-star review for lazy grading or hyperbole; this is the EHR we hoped we'd find.
Nachteile:
interface is not the *prettiest,* occasionally slow to load but I'm splitting hairs, better mobile functionality would be nice, like for all EHRs.
Antwort von EHR YOUR WAY
vor 10 Monaten
Hello Jonathan, Thank you for the review. Please email [email protected] so we can make sure that you're on the newest mobile version of the website. Have a great day! Jay
Solid system that will keep adapting to your needs
Kommentare: It's been solid and reliable. The team works hard to resolve issues when I create tickets for technical support! They have continued to work to adapt the programming to improve the convenience of the system to meet needs we experience as a small group practice serving diverse clients, which means the record keeping and billing can be idiosyncratic.
Vorteile:
As a mental health provider who does not have a lot technical prowess, the clinical functions in the system are overall user-friendly and reliable.
Nachteile:
There have been times we have had to adapt different things that did not seem to flow well between the clinical and billing sides of the system. Some was user error. Some was programming, from what I understand.
Antwort von EHR YOUR WAY
vor 10 Monaten
Hi Hilary, Thank you for the review and please let us know if you need anything or have suggestions for improvement. Best, Jay
Great EHR System/Program
Kommentare: This EHR system has been easy and compliant to utilize.
Vorteile:
I like that it is easy and compliant to utilize.
Nachteile:
I wish that the calendar/scheduler had where appointments, documentation, no-shows, and cancelations changed colors which would make it easier for clinicians to track there hours.
Antwort von EHR YOUR WAY
letztes Jahr
Hello Heather, Thank you for the review and that's a great idea about the color change on the scheduler. I'll discuss having that implemented. If your admin agrees to it, any type of reporting like no-shows, percentage of collections you've earned during a time period and more can all be displayed on your dashboard. Have a discussion with them and submit a support ticket to enable this. Best, Jay
Mental Health Specialist
Kommentare: It has been a pleasant program to use and very user friendly
Vorteile:
The program is very user friendly and quick to learn
Nachteile:
Waiting for customer service responses but it is expected
Antwort von EHR YOUR WAY
vor 6 Monaten
Hi Anthony - Thank you for the review. Best, Jay
EHR is Our Way
Kommentare: We were working with a cumbersome system prior to finding EHR Your Way. This EHR system was expensive, complicated, and tedious for our clinicians. EHR Your Way brought us into the 21st century.
Vorteile:
EHR Your Way meets our needs because of its flexibility and customizable features. We knew we needed a good fit and that meant a custom fit for the EAP's we sponsor.
Nachteile:
Clinicians do not appear to have any complaints or dislikes about our solution.
Antwort von EHR YOUR WAY
vor 10 Monaten
Hi Steve, Thank you for the review. Have a great day! Jay
Outstandingly the Best
Kommentare: My overall experience is outstanding. I would not change anything about my EMR, if I needed anything fixed added, or updated they would gladly and quickly get it done for me. The workers for all very respectful and understanding. I would Definitely recommend this product.
Vorteile:
I find it very easy to navigate through, most EMR systems can be very complex. I can add and edit features that I use in the office, I can send and create claims with ease, I can set alerts, and I can make appointments that are beyond simple. Just a great EMR
Nachteile:
Everyone may have a con about their EHR, but I don't have any cons
Antwort von EHR YOUR WAY
vor 7 Monaten
Hello Venitia, Thank you for the review and have a wonderful rest of your day! Jay
I Love EHR!
Kommentare: Easy to use, easy to customize, many built in programs/forms to choose from, giving access to new users is simple, and overall, positive feedback from all staff.
Vorteile:
Completely customizable, user friendly, and the staff and developers are very informative and willing to meet with you to teach you more about what is available.
Nachteile:
as an administrator, I am not always in the EHR system throughout the day and I sometimes forget that I have submitted a ticket for something to be changed and it doesn't email me, but then I remember and log into the system to see that there were further questions before they could make the changes I requested. I would like them to email or call me to finalize my IT ticket.
Good and efficient tool for providers
Kommentare: My experience has been good, the system responds quickly and effectively and it was easy for me to learn how to use it.
Vorteile:
EHR is easy and friendly to navigate and provides me with tools for interactions with providers that allow us to unify interventions and treatment plans.
Nachteile:
As a provider, I do not receive the total hours I have worked, only my supervisor can see the total hours.
Antwort von EHR YOUR WAY
vor 2 Monaten
Hello Natalia - Thank you for the review. Please note that you can have your employer display the hours worked and compensation on your dashboard by submitting a ticket. Have a wonderful holiday season! Jay
Wonderful experience
Kommentare: It has been a wonderful experience to use EHR your way and I would recommend it to anyone in the medical business as it's user friendly and is great asset to use.
Vorteile:
This system is a wonderful tool and easy to use once you know it. It helps keep documents and vital information for behavioral data.
Nachteile:
There isn't anything as when there is an issue it's getting addressed and fixed as soon as possible.
Antwort von EHR YOUR WAY
vor 4 Monaten
Hello Mandie - Thank you for the review and have a wonderful day. Best, Jay
Capterra Review
Kommentare: overall experience EHR is great for patient care for any other companies that are wanting to know what product to use, i would recomment EHR your Way
Vorteile:
overall experience with EHR is great i worked with other programs for patient care and i could honestly say this by far is the easiest most reliable source i have seen for patient care.
Nachteile:
nothing really negative i could say about EHR as for what i use it for is pretty easy and straight foward with patient care
Antwort von EHR YOUR WAY
letztes Jahr
Hi Erick - Thank you for the review and we'd appreciate some critique so we can make it better :) Please email [email protected] if you have any suggestions... we have 65 programmers to make that happen! Best, Jay
Easy to use!
Kommentare: My experience has been very positive. The updates to EHR are always quick and positive. The ease of completing my work is my favorite feature. EHR helps me to stay organized, and I am able to check for any incomplete notes!
Vorteile:
I like the categories provided for my specific role. Uploading documents and indexing them into correct charts is also simple! I like how my charts are organized upon logging in. The patient portal feature is also incredibly helpful for sending documents that need to be signed, as well as messages to clients. The overall organization of EHR allows me to complete my work in a productive manner.
Nachteile:
Any time that I run into a feature that is new and a bit confusing, I find that the next day the feature is amended! I am comfortable and happy with all aspects.
Antwort von EHR YOUR WAY
letztes Jahr
Hello Alena, Thank you for the review and keep in mind that we're "refreshing the user interface" to make things easier. Have a great week! Jay
The system that wont fail you
Kommentare: EHR has help me tremendously keep track of all my patients in timely matter. Making sure that the proper documentation is being saved and accurate.
Vorteile:
EHR is user friendly and does not take a rocket scientist to navigate through the EHR.
Nachteile:
There isnt anything negative about EHR.
Antwort von EHR YOUR WAY
vor 9 Monaten
Hi Marinel, Thank you for the review. Have a wonderful rest of your day. Jay
EHR Platform
Kommentare: Overall positive! We've been with EYW for almost ten years and they have played an instrumental role in helping us grow our business and lines of services. I would highly recommend them to anyone considering rolling out a new platform or replacing an existing one.
Vorteile:
First and foremost is the ability to customize per the requirements of our fast growing and changing agency from functionality, ease of use and reporting.
Nachteile:
At times, I wish changes and enhancements can happen faster but also recognize that it is not always a simple fix and may take some time.
Outstanding System
Kommentare: Pleasant, organized, helpful, and easy to use.
Vorteile:
The efficiency of this highly organized system helps the flow of our workload and everything is user friendly. Also appreciate having the ability to customize options to our unique needs. Customer service is always responsive and quick.
Nachteile:
It can take time to learn all the details but once you have it down it's a pleasure to work with.
Antwort von EHR YOUR WAY
vor 4 Monaten
Hello Emily - Thank you for the review and have a wonderful day. Best, Jay