Wir helfen Unternehmen in der Schweiz
seit 15 Jahren bei der Softwareauswahl

Über Lavu POS

Der iPad-basierte mobile POS und die voll ausgestattete Management-Plattform von Lavu wurden speziell für die Optimierung des Restaurantbetriebs zu optimieren.

Erfahre mehr über Lavu POS

Vorteile:

I guess it's easy to use, but it's kinda clunky. Programming is inconsistent across different devices.

Nachteile:

Things go wrong, the printer drops offline a lot and needs help getting back. Sometimes its the wifi that reconfigures to a different wifi, sometimes the printer just randomly stops working.

Bewertungen zu Lavu POS

Durchschnittliche Bewertung

Benutzerfreundlichkeit
4.3
Kundenservice
4.2
Funktionen
4.2
Preis-Leistungs-Verhältnis
4.1

Weiterempfehlungsquote

7.7/10

Lavu POS hat eine Gesamtbewertung von 4.2 von 5 Sternen basierend auf 215 Nutzerbewertungen auf Capterra.

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Nutzerbewertungen filtern (215)

Verifizierter Rezensent
Verifizierter Nutzer auf LinkedIn
Marketing & Werbung, Selbstständig
Verwendete die Software für: Kostenlose Testversion
Herkunft der Bewertung

Extremely important

5.0 vor 10 Monaten

Kommentare: Again, iPad. Great experiences. Selling Lavu.

Vorteile:

Easy to sell and restaurants. Love it. The customer experience.

Nachteile:

Actually, nothing I’ve had good experiences I actually like selling this product.

Antwort von Lavu

vor 10 Monaten

Hi there, thank you for sharing your experience with Lavu! We are so glad to hear that you enjoy Lavu and that you have had a good experience.

Sherry
Owner in USA
Essen & Trinken, 2–10 Mitarbeiter
Verwendete die Software für: 1-5 Monate
Herkunft der Bewertung

In Betracht gezogene Alternativen:

Very Satisfied Customer

5.0 vor 3 Wochen Neu

Kommentare: Everything is working smoothly and the system is so easy to operate.

Vorteile:

After going through the set up of a rival product 2 years ago and spending 2 years using that system, onboarding and use of Lavu has been the best experience. The onboarding timeline was great to follow along as we were going through the steps. They were able to create exactly what I wanted for the menus. We had to use a system that is totally usable on WiFi. This caused a couple of headaches during installationb Using the system has been very intuitive. Training our team is super easy.

Nachteile:

For the most part, we haven't had a bad experience. Even with the difficulties installing the 2 wireless printers everyone handled the process and the glitches with professionalism even when it took us 4 hours to get it right.

matt
everything in USA
Essen & Trinken, 2–10 Mitarbeiter
Verwendete die Software für: Mehr als 2 Jahre
Herkunft der Bewertung

Lavu POS Review

3.0 vor 3 Jahren

Kommentare: used to have excellent customer service, but our system went down two days before xmas and we were unable to run credit cards for half the day. second busiest day since july. Couldn't enter tips that day either.
and i tried calling them 3 times that night, plus an email. their chat hasn't worked in months.
4 days later I still have not heard from them

Vorteile:

i don't remember why I chose them over the three other ones I tried a couple of years ago. I think because I could use my own credit card processor. But its easy enough to use for the features that i use which are basic operation of cash register it is intuitive and takes little training

Nachteile:

things go wrong, the printer drops offline a lot and needs help getting back. sometimes its the wifi that reconfigures to a different wifi, sometimes the printer just randomly stops working. I can't use the staff scheduling because they insist that work week starts on sunday, yet that is halfway through the weekend. our schedule and pay period run monday- sunday but I am now looking for a system that can organize cake orders for a week or a month after the order is taken, which most systems don't do. Also they said that my gift cards would integrate, but they did not

Antwort von Lavu

vor 2 Jahren

Hi Matt, thanks for leaving us a review. We appreciate hearing from all of our customers, and we do love that Lavu helped you with processing on your terms. We have expanded our customer support team to be available 24/7, in several countries, through chat, email, and phone.

Nathan
Owner in USA
Restaurants, 11–50 Mitarbeiter
Verwendete die Software für: 1-5 Monate
Herkunft der Bewertung

In Betracht gezogene Alternativen:

Lavu Review

5.0 vor 4 Monaten

Kommentare: It was a brutal set up that started Sept 20th and was not completed until yesterday. Took hours of work daily since day 1 to put out fires and get everything ironed out the way it should have been done initially. [sensitive content hidden] pent countless hours on the phone with me and ultimately saved the day and now we are up and running. She went above and beyond!!! If it wasn't for her we would have lost this deal.

Vorteile:

How simple and easy to use it is. How you can use if you are a brand new start up or a thriving business who is scaling.

Nachteile:

Onboarding process in regards to 3rd party delivery was incomplete which created total chaos for the business owner. [sensitive content hidden] saved the day!

Antwort von Lavu

vor 4 Monaten

Hi Nathan, thank you for sharing your experience with Lavu. We are sorry to hear that the process didn't go as planned, but thankfully our team was able to handle it! We strive for the best possible customer service, every time.

reid
Director of Food Service in USA
Non-Profit-Organisation Management, 51–200 Mitarbeiter
Verwendete die Software für: 1-5 Monate
Herkunft der Bewertung

Non-Profit Partner

5.0 vor 4 Wochen Neu

Kommentare: very pleasant. hardware has its drawbacks, but overall the back office of lavu is user friendly, support team is competent with a high sense of urgency and the processing fee is perfect for organizations watching their bottom line.

Vorteile:

No costs for hardware, ease of use once set up, availability of [sensitive content hidden] and his team during the launch. [sensitive content hidden] has also been very accessible after the set up with follow up questions and concerns.

Nachteile:

hardware. cash register is bulky, credit card reader requires an actual port to work. i would prefer an all in one, wifi unit with a display screen for the customer.

Sherri
Manager in USA
Erholungseinrichtungen & -dienstleistungen, 2–10 Mitarbeiter
Verwendete die Software für: 1-5 Monate
Herkunft der Bewertung

Lavu Review

4.0 vor 2 Wochen Neu

Kommentare: So far, my experience with Lavu has been great! My on boarding consultant, [sensitive content hidden] was absolutely tremendous. She had a lot of patience and explained everything on my level so I was able to understand! I have never had a POS system provider that walked you through step by step on how to hook the equipment up! That was such a relief! Support staff, oh my gosh, they call and check on you the next day to see if everything is working! Wow!

Vorteile:

Initially it was the price that caught my attention. Then the availability to be able to watch tutorials on the product.

Nachteile:

I would have to say, I haven't found anything I don't like yet.

Stephanie
Chaos coordinator in USA
Essen & Trinken, Selbstständig
Verwendete die Software für: 1-5 Monate
Herkunft der Bewertung

In Betracht gezogene Alternativen:

My review for the lavu pos

4.0 vor 2 Monaten

Kommentare: It is easy to train on and has has many key features that make it user friendly the only complaint i have is the printer issue

Vorteile:

Its customizable and makes it so that it can be easily trained upon

Nachteile:

It requires internet access for its use and wont.print a receipt if you are disconected

Antwort von Lavu

vor 2 Monaten

Hi Stephanie, thank you for sharing your experience, we are glad to hear that you have been happy with Lavu. As always, please reach out to our 24/7 support team if you ever need anything.

Gede
Assistant Restaurant & Bar Manager in Indonesien
Verifizierter Nutzer auf LinkedIn
Restaurants, 11–50 Mitarbeiter
Verwendete die Software für: Mehr als 1 Jahr
Herkunft der Bewertung

In Betracht gezogene Alternativen:

Dissapointed with costumer service and sales!

3.0 vor 4 Jahren

Kommentare: Thi POS is great, simple adn easy. Disappointed of how coustmer service followed up to solving problem. And also, we have a plan to open another 1 account because we open new bar, we tried reached up by email, phone, they just asnwer to follow up but nothing happen.

Vorteile:

This POS was great, easy to use and you can syncronized to other cloud system inventory. Features and function are supply great actually for low-medium restaurant capacity.

Nachteile:

The missed up of this POS are the total of revenue doesn't matching, has to be manual counted after cashier closing. Cloud uploading data is really slow now, bill that has been closed was reopened by themselves. All revenue i've got not accurate on back office sides. I have contacted their custumer support to get assist from them but they reply another 3 or 4 days after and didn't fixed what we complained about. As manager incharge to responsible of revenue and accuration product sold got frustrated.

Antwort von Lavu

vor 2 Jahren

Hi Gede, thanks for letting us know how Lavu worked for you - we appreciate the feedback. We apologize that a customer service team member did not get back to you soon, and we hope you do not hesitate to reach out again if you have any issues.

Verifizierter Rezensent
Verifizierter Nutzer auf LinkedIn
Essen & Trinken, 2–10 Mitarbeiter
Verwendete die Software für: 6-12 Monate
Herkunft der Bewertung
Quelle: GetApp

Not for the faint of heart

3.0 vor 3 Monaten

Kommentare: POOR. Much was left to the user to setup and install. We got through that without too much difficulty but we have a hardware issue that the “no-service” department wants to treat as a software setup issue. After two days of customer “no-support” we determined that we had a hardware issue. The LAVU no-customer service department fix was for us to drive the hardware 2.5 hours each way to a service center to have them repair a printer that was not used 1 time.

Vorteile:

Seemed like the product was a good value with useful tools. Operative word is seemed

Nachteile:

The customer “no-service” department. Difficult communicating with overseas technicians

Antwort von Lavu

vor 2 Monaten

Hi there, thank you for sharing your experience and bringing this to our attention. We would love to make this right for you. To assist you further and gather more details about your specific concerns, we kindly request you reach out to us via email at [email protected].

Hilton
General Manager in USA
Restaurants, 11–50 Mitarbeiter
Verwendete die Software für: Mehr als 2 Jahre
Herkunft der Bewertung

Best POS for the money

5.0 vor 4 Wochen Neu

Kommentare: They have great customer service and are always available if you need help.

Vorteile:

It’s easy to implement and low upkeep coat make it a win win system.

Nachteile:

If the internet is down so is your ability to process cards if you process through Lavu.

Daniel
Owner in USA
Essen & Trinken, 51–200 Mitarbeiter
Verwendete die Software für: Mehr als 2 Jahre
Herkunft der Bewertung

Underdeveloped and unsupported

2.0 vor 3 Jahren

Kommentare: I deployed LAVU POS at three of my restaurants several years ago. Initially the basic product was well supported and reasonably easy to use. About the time of the pandemic everything changed. The US based customer support staff disappeared and was replaced by a call center in India, our monthly fees nearly doubled (in the middle of the pandemic!) and LAVU rolled out Menu Drive, an online ordering platform, which we subscribed to. The biggest problem is that there is little to no integration between Menu Drive (which they purchased from a third party) and the LAVU POS. So any changes you make to pricing or item availability on your POS will not show up in Menu Drive. This was extremely frustrating. Menu Drive itself appears a very rough and amateurish clunky and visually unappealing effort. In addition to the constant frustrations with MenuDrive, we began to have major problems with printers randomly going offline several times a day. My managers made endless calls to the LAVU customer support center in India, often waiting hours to get through. On the rare occasions that they were able to reach someone the solutions offered were basic and ineffective. Several times we had to close the restaurant because we were unable to keep LAVU operational for an entire day. Between the lack of customer support, the inherently low level of design/functionality in both LAVU POS and Menu Drive, the relativly high monthly cost, I would say avoid at all costs!

Vorteile:

Not much to like here. It is overpriced, underdeveloped, and largely unsupported.

Nachteile:

1. The online platform (Menu Drive) and the POS are totally unintegrated. They were built by different companies and don't communicate. 2. Effectively (in our experience) there is no customer support. There is a call center in India but you may have to wait hours on hold and the limit of their technical expertise seems to be, "try turning it off and then on again." 3. Our salesperson quit responding to calls and email right after the sale was made and only resurfaced when there was yet another new LAVU product to try to sell to us.

Antwort von Lavu

vor 2 Jahren

Hi Daniel, thank you for letting us know about your experience with Lavu. First and foremost, we are sorry to hear the changes to the product (including MenuDrive) did not benefit you as they were intended. We now have customer service representatives in Mexico City, India, Tampa, and New Mexico to insure our 24/7 support line is answered. If we can help in any way, please reach out.

Jennifer
Owner in USA
Essen & Trinken, 11–50 Mitarbeiter
Verwendete die Software für: Mehr als 1 Jahr
Herkunft der Bewertung

Shutting Down During Peak Times

1.0 vor 5 Jahren

Vorteile:

I like the simple interface, it is easy to use and simple to implement

Nachteile:

99% of the time the software works well however we have had consistent problems with the system going offline in the middle of very busy nights. We will have a restaurant full of people 30+ tables with open orders and the system completely stops working (it always happens at peak times when we should be making the most money when we are the busiest, they have not invested enough to function at the scale they are selling for). Servers cannot send orders to the kitchen, we cannot run cards, servers loose track of what the final cost of the bill is for the customers and what their order is. The 1% of the time when Lavu goes offline has irreversible damage to our business. It creates chaos among staff members, it disrupts our reputation as a legit business and damages our relationship with our customers, and it causes us to loose money on tickets that do not get rang in right or when we have to jot down credit card numbers instead of running them to learn the card is no good once Lavu is back online. This has happened to us at least 8-9 times in the 1 year we have had LAVU. Not only is it unacceptable for this to ever happen but we do not get any compensation for our trouble or loss of income and the Lavu team will not return our calls or explain what is happening or reassure us that it wont happen again. There is no backup plan or support on help coming. Unfortunately I feel we are going to have to look for something else.

Antwort von Lavu

vor 5 Jahren

Thank you for your review, Jennifer. We hear what you're saying and we are working diligently to bring offline mode to our customers by late July. We know that the downtime is unacceptable and we appreciate your patience with us. The Lavu Team.

Blaine
Owner in USA
Gastgewerbe, 51–200 Mitarbeiter
Verwendete die Software für: Mehr als 1 Jahr
Herkunft der Bewertung

We are pulling our systems out of our restaurants

1.0 vor 7 Jahren

Kommentare: Nothing to come close to outweighing the cons

Vorteile:

About the only thing that is positive about this system is that it is internet based and we can move freely about the restaurant to serve our guests.

Nachteile:

Billing is constantly inaccurate and the system shuts down during service because of this. If you're ok with the system going offline with no warning due to inaccurate automated billing issues and 3 hours on the phone with inept customer service reps while having zero access to input orders, print tickets to your kitchen, bills for the customers and not being able to process credit cards than this IS the system for you! Our sales and install guy was a joke. Over promising on system answers he didn't even know but said yeah it does that. When it came to menu input it took him 2 weeks from start to finish and we had to just take over and redo everything ourselves. Reporting functions that should be available that weren't we were told would be "coming soon" in the next version have not materialized. Customer service is absolutely horrendous. If you like long hold times over an hour most times or a we will call you back message many hours most times then again this is the system for you!

Antwort von Lavu

vor 2 Jahren

Hello Blaine, We are sorry to hear about your experience and hope we can solve these issues you've been having. Our customer care manager is looking into the issue now and will reach out to you. In the meantime, we recommend reaching out to our 24-hour customer care line 1.855.528.8457 with any immediate issues you may be having. We would be more than happy to address the problems with your system. Again, we apologize for any inconvenience you may have had and look forward to working through these issues. -Kristin

Wes
CFO
Restaurants, 51–200 Mitarbeiter
Verwendete die Software für: Mehr als 2 Jahre
Herkunft der Bewertung
Quelle: SoftwareAdvice

STAY AWAY

1.0 vor 6 Jahren

Vorteile:

The interface is user friendly, and tickets get sent to kitchen without many problems. But we could do this with paper

Nachteile:

Everything else! Whenever we have a issue they send it to the "developmental team" also known as the black hole. When we signed up they said "offline processing was in the works" that was 2 years ago. Reports are literally ALWAYS wrong. If you look at sales on two different reports they never are the same. For a span of about three months they miscalculated sales tax, having us over pay hundreds of dollars! For a long time they randomly doubled numbers on server reports, and now there is a random .50 added to numbers on servers reports. I have a tax background an I informed them the liability they were putting on us and our servers by misreporting so they showed me on the IRS website where they were right, THEY SET UP THERE SYSTEM BASED OFF THE WRONG PART OF THE IRS CODE. Not to mention that it randomly opens tickets from all different times that we have to re-close and I'm not sure we get paid for them or not. When we call customer support they are really nice, but our issues always get sent to the "Developmental Team" to never be heard about again!

Antwort von Lavu

vor 2 Jahren

Hi Wes, we are sorry to hear that your experience Lavu was less than perfect. We are constantly working to improve our product and fix bugs as fast as possible. We encourage you to reach out to our customer support team for any other questions.

Mark
owner in USA
Restaurants, 2–10 Mitarbeiter
Verwendete die Software für: Mehr als 2 Jahre
Herkunft der Bewertung

We love it

5.0 letztes Jahr

Kommentare: We have been using it for 6 years and think it is great. When we have new employees, most of them have never heard of Lavu, but after using it they typically remark at how easy it is to update and how easy it is to use

Vorteile:

It is very intuitive with a simple and easy to use layout. Pretty much everything is easy to find and easy to customize. It feels light and responsive where other, more expensive options often feel cumbersome. The chat and phone based service have also proven very useful at times

Nachteile:

The online ordering platform didn't work very well for us, unfortunately, so we abandoned that. We love the everything else, though

Antwort von Lavu

letztes Jahr

Hi Mark, It's great to hear how well Lavu has worked for you. Thank you for being a loyal customer for 6 years!

Shanon
Sales Partner in USA
Restaurants, 11–50 Mitarbeiter
Verwendete die Software für: 1-5 Monate
Herkunft der Bewertung

In Betracht gezogene Alternativen:

iPad based POS

5.0 letztes Jahr

Kommentare: Fantastic!! Editing my menu has never been so easy!!

Vorteile:

Ease of use and service so far. No problems so limited need for service. But when we call fast and efficient!!

Nachteile:

We chose to only have payment devices on the stations and not on the iPad case due to added cost. Now wonder if we should have gone with all.

Antwort von Lavu

vor 12 Monaten

Hi Shanon, thank you for sharing your experience with Lavu so far! We are so glad to hear that everything is going well. As always, please reach out to customer support if you need anything. Thanks, again!

patty
owner in USA
Restaurants, 11–50 Mitarbeiter
Verwendete die Software für: Mehr als 2 Jahre
Herkunft der Bewertung

Great on-line ordering system for Breakfast/Lunch restaurant

5.0 vor 2 Jahren

Kommentare: We are happy with Menudrive, the cost is acceptable and we like how our staff doesn't need to answer the phone to get the order. Our diner is loud and it's hard to hear the order, get the payment info, delivery address etc. Plus they often want to know their total price. Menudrive allows them to easily place their order & pay for their order - without taking up staff time. We wish all of our take out and delivery orders would be via Menudrive.

Vorteile:

Menudrive is easy to program; took some time but our menu is large and we being a breakfast diner we had many options for customers ie: how do they want their eggs cooked, meat type, bread type, etc. Menudrive allows an unlimited amount of items & required info

Nachteile:

when entering items it was redundant having to enter the time available (if it wasn't an all day availability). Lots of key strokes but once it's done, it's done.

Antwort von Lavu

vor 2 Jahren

Hi Patty, thank you for your feedback! We love to hear from our MenuDrive customers, and how the product can help out businesses like yours!

Deanna
Owner in USA
Wein und Spirituosen, 11–50 Mitarbeiter
Verwendete die Software für: Mehr als 2 Jahre
Herkunft der Bewertung

In Betracht gezogene Alternativen:

requested

4.0 vor 2 Jahren

Vorteile:

The reports are extremely useful. I like the option to put recipes with the individual menu item.

Nachteile:

When the system is overloaded and goes down, it never comes at a convenient time, generally Friday at 5pm

Antwort von Lavu

vor 2 Jahren

Hi Deanna, thanks so much for your feedback! We're glad to hear that Lavu helps specifically with your reporting! If you have any questions, please reach out!

Jackie
Gm in USA
Restaurants, 11–50 Mitarbeiter
Verwendete die Software für: Mehr als 2 Jahre
Herkunft der Bewertung

In Betracht gezogene Alternativen:

POS review

4.0 vor 2 Jahren

Kommentare: Hardly ever crashes

Vorteile:

Tons of reports available, all tables at fingertips…

Nachteile:

Wish all the reports would print from the new version by right clicking and printing on the page, like the old version…

Antwort von Lavu

vor 2 Jahren

Hi Jackie, we appreciate the feedback! We're happy that Lavu is helping your business streamline operations, and is a good price point for you as well.

Judy
Restaurant Supervisor in USA
Restaurants, 11–50 Mitarbeiter
Verwendete die Software für: Mehr als 2 Jahre
Herkunft der Bewertung

The Best POS System

5.0 vor 5 Jahren

Kommentare: I absolutely love the point of sale system. Helps to be able to take orders from customers and send the order to the kitchen from the table. Then you can move on to the next table. It is so easy to learn and use. I like that you can go into the backside of the program and check your sales for the day, your amount of hours that you worked for the week and also what your own statistics are for tables waited on, amount of food you sold and what the prices of everything are. It is so Awesome!

Vorteile:

Easy to use, easy to set up and it is self-explanatory. You can go into the backside of the program and checks your sales for the day, how many customers you yourself have waited on.

Nachteile:

Not much about the software that I didn't like. Sometimes though I would have a hard time getting connected on my Ipad.

Antwort von Lavu

vor 2 Jahren

Hi Judy, thank you for your feedback! We love hearing how great Lavu is working for our customers! We're glad you like it.

Colleen
owner in USA
Restaurants, 11–50 Mitarbeiter
Verwendete die Software für: Mehr als 2 Jahre
Herkunft der Bewertung

Alaska Businesses Beware

1.0 vor 5 Jahren

Kommentare: Feeling frustrated and unheard

Vorteile:

I like the iPads to send tickets to the cook and track sales

Nachteile:

After two years of using the POS system, they still have not corrected the payroll setting s for OT as per Alaska Law. It has been reported over and over again for 2 years, yet we continue to receive automated msgs that they are working to resolve the issue. If you own a business in Alaska, I can guarantee that you are paying too much in OT . If you are an Alaskan owner relying on a manager to trust your payroll settings you had better check this yourself.

Antwort von Lavu

vor 5 Jahren

Thank you for your review. We appreciate the feedback and we're sorry to hear that you're experiencing frustration. Your review has been shared with our product team to make sure they are aware of the ongoing issue. We value you as a customer and will do our best to resolve the problem. The Lavu Team.

Bernadette
Corporate Sucess Leader in USA
Restaurants, 51–200 Mitarbeiter
Verwendete die Software für: Mehr als 2 Jahre
Herkunft der Bewertung

In Betracht gezogene Alternativen:

LAVU support request

4.0 vor 2 Jahren

Kommentare: Fair learning curve

Vorteile:

iPad capability, informative and [SENSITIVE CONTENT] is deeply appreciated

Nachteile:

One location at a time we have to input only one location at a time this is frustrating

Antwort von Lavu

vor 2 Jahren

Hi Bernadette! Thank you for your feedback, and for being a Lavu customer for so long!

Heather
Owner/manager in USA
Restaurants, 11–50 Mitarbeiter
Verwendete die Software für: Mehr als 2 Jahre
Herkunft der Bewertung
Quelle: SoftwareAdvice

A good system but customer support is most often disappointing

4.0 vor 6 Jahren

Vorteile:

Ease of use Joshua Maestas from customer service was so incredibly helpful. He took time to listen to the complicated scenario we were trying to resolve. He followed up when and how he said he would. Most of the time our customer service experience is frustrating but he was truly a breath of fresh air.

Nachteile:

Back end reporting; customer service. There are programming bugs and we continuously are told "development is working on it" but never saw any resolution. If it isn't a priority for you and not intended to be fixed then don't tell us it is being fixed.

Antwort von Lavu

vor 2 Jahren

Hi Heather, thanks for leaving us feedback. It's great to hear that Lavu is easy to use for your staff. We are constantly working to improve both the product and our customer support, which is now 24/7.

Oakie
Owner in USA
Finanzdienstleistungen, 2–10 Mitarbeiter
Verwendete die Software für: Mehr als 1 Jahr
Herkunft der Bewertung

Gets the job done!

5.0 vor 9 Monaten

Kommentare: As a business owner confident in presenting Lavu as a solution for their business, I have No concerns they can deliver a quality experience.

Vorteile:

I can say I’ve tested the limits they will go to get the job done. After working with sales and tech support for 12 long hours the challenge was achieved. It was a very trying day but no one gave up until the job was done.

Nachteile:

The payroll integration solution would help the value of the service.

Antwort von Lavu

vor 9 Monaten

Hi Oakie, thank you for sharing your experience with Lavu! We are so glad to hear that your expectations have been met and you have no concerns. As always, please do not hesitate to reach out if you need anything.

Joe
Owner in USA
Verwendete die Software für: Mehr als 2 Jahre
Herkunft der Bewertung

Great system, could use a few more basic features that many other systems use.

4.0 vor 6 Jahren

Vorteile:

Love the ease of use. The customer service has been really good as of late. Would for the most part recommend to any business.

Nachteile:

Need some better basic features: -Option for end of day report to reconcile as if the credit card tips were given out as cash to the servers, as this is the process for most restaurants. -Better tip reporting capability for employees. It would be great for it to ask for total tips to be asked when employee is clocking out. There are many reasons for this including tip out, tip pool etc.

Antwort von Lavu

vor 2 Jahren

Hi Joe. Thank you so much for the feedback. We're glad to hear Lavu is meeting your needs and will strive to keep improving to make your experience even better.