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Über Maxpanda CMMS

Maxpanda mischt die CMMS-Branche mit Software auf, die schneller, besser und erschwinglicher ist als viele andere.

Erfahre mehr über Maxpanda CMMS

Vorteile:

Ease of use, fully integrated platform for managing multiple items.

Nachteile:

Canceled it and still getting work orders via email from people that forget and use it to put in work order.

Bewertungen zu Maxpanda CMMS

Durchschnittliche Bewertung

Benutzerfreundlichkeit
4.3
Kundenservice
4.4
Funktionen
4.2
Preis-Leistungs-Verhältnis
4.4

Weiterempfehlungsquote

8.4/10

Maxpanda CMMS hat eine Gesamtbewertung von 4.4 von 5 Sternen basierend auf 198 Nutzerbewertungen auf Capterra.

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Nutzerbewertungen filtern (198)

Phillip
Phillip
General Manager in Südafrika
Verifizierter Nutzer auf LinkedIn
Bildungsmanagement, 51–200 Mitarbeiter
Verwendete die Software für: Mehr als 2 Jahre
Herkunft der Bewertung

The Right CMMS for our Growing School

5.0 vor 5 Jahren

Kommentare: Maxpanda has provided the perfect vehicle to formalize our growing school's extensive maintenance processes. However, with the products continiuos development, we're finding more and more ways to get other (not typically cmms-related) business problems under control. Hats off to the development team. You deliver what you promise, and that's a rarity in today's age!

Vorteile:

An incredibly powerful product wrapped in an easy-to-use GUI and tons of awesome (ongoing) updates!

Nachteile:

The only downside is that we're in Southern Africa and the Maxpanda guys aren't in our timezone. This means that we have to wait a little (emphasis on 'little') longer to get helped. But when we do get their help, they are really amazing!

Phillip
Phillip
End User Computer Specialist 2 in USA
Verifizierter Nutzer auf LinkedIn
Verwendete die Software für: Mehr als 1 Jahr
Herkunft der Bewertung

An evergrowing software aimed at pleasing the needs of many client types.

4.0 vor 6 Jahren

Kommentare: Cost savings and streamlining of work order processes.

Vorteile:

1. Easy to navigate. 2. Easy to teach to others. 3. Extremely affordable. 4. Quick and personable tech support. 5. Companies willingness to listed to end users needs and add features based on those needs. 6. The web based app is generally reliable and free of major bugs.

Nachteile:

1. Inadequate beta testing before new features are released that sometimes lead to other bugs in the app. 2. Slow performance on the mobile app, sometimes leading to inability to use it. 3. Removal of features or functions without first notifying end users. 4. Needs more advanced reporting and accounting features. To be fair, Maxpanda is actively working on these areas and should implement them this year. 5. Some parts of its inventory processes are convoluted. However, Maxpanda is actively working with us to improve the process and add critical time saving features that simplify it while also adding accountability. Note: This review should be treated as an ongoing/continual review of the product.

Scot
Scot
Facilities Manager in USA
Verifizierter Nutzer auf LinkedIn
Hausmeisterservice, 501–1’000 Mitarbeiter
Verwendete die Software für: Mehr als 1 Jahr
Herkunft der Bewertung

In Betracht gezogene Alternativen:

Maxpanda not worth the money

3.0 vor 3 Jahren

Kommentare: Not happy, actually very disappointed with Maxpanda. Switched to different CMMS with a lot more features for same cost.

Vorteile:

Not a fan of this product. Will not be using it now or in future. Towards the end of trying to use it I believe it was down more than it was not.

Nachteile:

Crashes when you need it most. Can not delete vendors that are no longer being used. Random FORMER employees gained access and kept putting in work orders with nonsense text. Once using the script from war and peace. Not sure if it was a virus or someone was doing on purpose but didn't want to chance it. Canceled it and still getting work orders via email from people that forget and use it to put in work order. Not happy with this product at all.

Verifizierter Rezensent
Verifizierter Nutzer auf LinkedIn
Transport/Güterfrachtverkehr/Schienenverkehr, 11–50 Mitarbeiter
Verwendete die Software für: Mehr als 2 Jahre
Herkunft der Bewertung

Max Panda CMMS

4.0 vor 5 Jahren

Kommentare: We use Max Panda, almost exclusively, for collecting, organizing and assigning work.

Vorteile:

I like web platform. No huge data base to house and manage. The value for cost is great. I also like the ease of submitting and assigning a work order. The app is good too. I like to the ability to enter work orders from the field, right as i see the issues. I also appreciate that our field staff can view the work order almost as soon as it is approved. Max Panda is very versatile and can do much more than I have time to implement.

Nachteile:

Max Panda is very versatile and can do much more than I have time to implement. Although I can see the useful aspects of the modules, the inventory and parts management portions are not as user friendly for me and do not get used as they should. I would like to be able to create invoices for work that we perform to send out to our customers.

Linda
Facilities Admin Asst in USA
Gesundheit, Wellness & Fitness, 1’001–5’000 Mitarbeiter
Verwendete die Software für: Mehr als 2 Jahre
Herkunft der Bewertung

Work order system

5.0 vor 10 Monaten

Kommentare: i was literally thrown into the position i currently hold due to covid and had to teach myself with very little assistance the system. i am still learning after 3 years!

Vorteile:

we use this system for our facilities dept work orders as we have over 20 locations. anyone can put in a work order for their location. the system allows us to track the work orders, put them on hold, had notes. the system makes it easy for everyone to communicate about a work order so everyone is on the same page

Nachteile:

easier to get reports--i usually have to search and figure out which one i need.

Verifizierter Rezensent
Verifizierter Nutzer auf LinkedIn
Gastgewerbe, 51–200 Mitarbeiter
Verwendete die Software für: Mehr als 2 Jahre
Herkunft der Bewertung

Maxpanda Pros

5.0 vor 5 Jahren

Kommentare: I believe that I have worked with this program a lot and its user friendly. You get all the information you are looking for in the reports which helps shape the way the departments run.

Vorteile:

I really enjoy how easy the site is to use and teach others. The reports are accurate and keep the company up to date with guest satisfaction.

Nachteile:

There are sometimes a lot of updates in the middle of a shift causing a break in service. Our business is 24 hours so this does not happen often but still can.

Verifizierter Rezensent
Verifizierter Nutzer auf LinkedIn
Gastgewerbe, 201–500 Mitarbeiter
Verwendete die Software für: Mehr als 2 Jahre
Herkunft der Bewertung

Helpful for assigning work orders

4.0 vor 5 Jahren

Vorteile:

After using this software on a daily basis, it is very helpful in keeping track of history of work orders. In the resort industry, this is useful when needed to find maintenance issues for certain rooms/buildings.

Nachteile:

This software can sometimes have hiccups. It has frequent downtime and several updates that require a reboot of our mobile apps.

Lily
Lily
Graphic Designer in USA
Verifizierter Nutzer auf LinkedIn
Einzelhandel, 1’001–5’000 Mitarbeiter
Verwendete die Software für: 6-12 Monate
Herkunft der Bewertung

Very userfriendly and concise

5.0 vor 5 Jahren

Kommentare: We love it. Like I mentioned above, if you manage over 5 maintenance techs including an operations team - then this app does everything for you and more.

Vorteile:

Maxpanda CMMS provides optimal maintenance management by predicting equipment failure rates and estimating the cost savings our maintenance decisions. The apps help us prioritize our maintenance tasks, ensuring that the right maintenance is done at the right times for each of our properties. This helps our operations team understand issues throughout the entire portfolio.

Nachteile:

A live map view would be awesome! But I hear this is coming live NEW YEARS EVE so we're very much anticipating this new release.

Brad
Brad
Maintenance Manager in USA
Verifizierter Nutzer auf LinkedIn
Religiöse Einrichtungen, 201–500 Mitarbeiter
Verwendete die Software für: 6-12 Monate
Herkunft der Bewertung

The maintenance app every organization should have!

5.0 vor 5 Jahren

Kommentare: Getting our camp maintenance process completely automated as we build the camp and grow has been very easy with Maxpanda.

Vorteile:

Seamless transition of data between the web version and smart device app version. Color coded status of work orders makes it easy to keep track of what is going on with my maintenance tasks and projects and preventive maintenance.

Nachteile:

There is a definite learning curve for someone that has never used a CMMS software platform and it's not always intuitive.

Dallas
Director of Facilities in USA
Bildungsmanagement, 51–200 Mitarbeiter
Verwendete die Software für: 6-12 Monate
Herkunft der Bewertung

MaxPanda helps end-users

4.0 vor 11 Monaten

Vorteile:

Intuitive for end-user. Can be customized to match requirements.

Nachteile:

Difficult to run reports. Difficult to maintain asset tracking.

Ryan
Facilities manager in USA
Krankenhausversorgung & Gesundheitswesen, 201–500 Mitarbeiter
Verwendete die Software für: Mehr als 1 Jahr
Herkunft der Bewertung

Max Panda work order system

4.0 vor 5 Jahren

Kommentare: i would say for the price we have had an overall positive experience, but you better be able to figure out the system by yourself or wait a while for help and then expect to spend some time going back and forth explaining yourself to finally get what you need.

Vorteile:

ease of a new hire to figure out how to request a work order.

Nachteile:

1- you cannot delete past/terminated users, it clutters up figuring out who is really using the system 2- when applying notes when changing the status of a request it only goes in to the status change history. most of my staff are too lazy to go in and look at the status change- if you make a status change the notes should be sent via e-mail to let the requester know what happened. 3-tutorials suck, system needs new tutorials to go over every aspect of the system. even though it is a cost effective system, they would stop me from looking at their competitors just because of the back end time i spend trying to figure out how to set up and individualize the system to meet my needs. 4- support sucks- when i need support i need support now! not in some nebulous future when my problem has already been compounded by down time. they need to to implement real time IT or user support. a real human voice/skype/e-mail/ can go along way. 5- graphs and reports- is there any way to really customize them?

Melissa
Administrative Assistant in Kanada
Bildungsmanagement, 501–1’000 Mitarbeiter
Verwendete die Software für: Mehr als 2 Jahre
Herkunft der Bewertung

glitchy

3.0 vor 3 Jahren

Kommentare: Neutral

Vorteile:

The software is simple and can be learned easily

Nachteile:

The software is too glitchy and resolution takes too long.

Ray
CIO in Kanada
Verwendete die Software für: 1-5 Monate
Herkunft der Bewertung

A CMMS that is poised to shake up the industry for what you get for what you pay.

5.0 vor 6 Jahren

Vorteile:

While the software company is relatively young compared to other systems that have been around the block a few times, MaxPanda has probably 80% of the features that the big guns have but for a fraction of the cost. The decision for people to make is if the missing 20% is worth all that extra money. For some, they may not be able to operate well with some of the missing features. For others like my organization, the cost-benefit made sense for us to use MaxPanda. The other reason I like this company is that they have adopted an agile method of software development. Literally every month they are releasing new features and improvements. They are one of the few companies that regularly prove that they deliver what and when they promise something. They also do listen to their customers. If you have a feature request that makes good business sense (i.e. win-win for both parties), they will likely put it on their R&D list.

Nachteile:

Cons are some missing features you might find in the larger, more established (and expensive) CMMS software such as predictive maintenance, customizable graphical dashboards, comprehensive energy management, facilities management, and capital planning.

Adrian
Maintenance Tech in USA
Bau, 11–50 Mitarbeiter
Verwendete die Software für: Mehr als 1 Jahr
Herkunft der Bewertung

Easy to use once you figure out where it all is.

5.0 vor 3 Jahren

Kommentare: Overall experience is great with the exception of the keyboard for iOS, and sometimes it’s difficult to find things for the first time. Once found it’s easy to use and makes sense, but the initial find is sometimes tricky.

Vorteile:

I can edit everything on the go and create tickets on-site. The app requires a couple extra steps than the online site, but nothing crazy or overly time consuming.

Nachteile:

For iOS, in the app, the boxes for typing do not allow auto correct and standard features. Such as auto correct, word suggestions, and auto caps after a “.” Not sure why this issue occurs, but I end up with typos and incorrect capitalization because, let’s face it, we have all become dependent on auto correct.

John
System Control Manager in UK
Bau, 51–200 Mitarbeiter
Verwendete die Software für: Mehr als 2 Jahre
Herkunft der Bewertung

Great Application

4.0 vor 8 Jahren

Kommentare: Have been using Maxpanda for a few years now and the software gets better every single month. The only thing stopping me giving it the full 5 stars across the board is that there are a few features that are still not quite ready but which I know are on the way.

Vorteile:

Very cost effective compared to other software. Great customer service. Software development is constant and rapid so no hanging around for a year waiting for new features.

Nachteile:

No purchase order module (although I know this is being worked on for release shortly).

Antwort von TMA Systems

vor 8 Jahren

Awesome review John! Thanks a bunch. And yes, the PO module is on it's way by the end of the fall.

Spencer
Resort Communications Specialist in USA
Gastgewerbe, 501–1’000 Mitarbeiter
Verwendete die Software für: Mehr als 1 Jahr
Herkunft der Bewertung

Pretty easy ad smooth, minor notifications issues that were addressed

4.0 vor 6 Jahren

Kommentare: Relay tickets to runners efficiently.

Vorteile:

Ease of use and quickness. App use. I use this daily so reliability is key. Most issues are addressed quickly. The App is easy to use for multiple languages.

Nachteile:

Sometimes servers crash and minor notification bugs. too many steps. No auto fill for room numbers to buildings. I would like a feature to fill in building when entering room number.

Antwort von TMA Systems

vor 6 Jahren

Great feedback Spencer. AS you may not be aware, your company admin can set each location to a building and/or building group. You can then define each user to a location for pre population during the life cycle of the work order. This method speeds up everything by 25.9%. Take care, and please review the help manual too - blog.maxpanda.com

Brent
Grounds Supervisor in USA
Verwendete die Software für: Mehr als 1 Jahr
Herkunft der Bewertung

I use it daily. It's kind of a pain, but I'm used to it.

3.0 vor 6 Jahren

Vorteile:

It updates frequently. Seems to stay up to date on user-friendly aspects. It's quick in the network we have.

Nachteile:

It's a pain to use for the most part. You have to hit a lot of buttons to do what seems to be a simple function.

Antwort von TMA Systems

vor 6 Jahren

Hi Brent, we'd love for you to provide us with more concise details on what where when how your using the app which causes you to hit many buttons? Most clients find Maxpanda extremely quick/easy to use with minimal steps required in either creating, editing or closing work orders. Any feedback on areas you feel can use optimization can email to [email protected] - use screenshots if possible and remember, we want to optimize all our 165,000 user's experience around the world.

Stevie
Co-owner in USA
Verwendete die Software für: Mehr als 2 Jahre
Herkunft der Bewertung

It gets the job done.

4.0 vor 6 Jahren

Vorteile:

That we can create work orders as well as our clients. In that sense it flows well. I also like that I can upload photos and link employees, so that they also receive a text that there is a new work order.

Nachteile:

No option for invoicing and if you pick a company name and start a work order and then realize it is the wrong company name, you can not just switch it, you have to scrap it and start a whole new work order.

Andrea
General Manager in USA
Verwendete die Software für: Mehr als 1 Jahr
Herkunft der Bewertung

good tool to report

1.0 vor 6 Jahren

Vorteile:

easy to reported and tracking, fast to technitian to identify the problem, company can send the right tech for specific problem

Nachteile:

not acess to delete order at manager level, manager cannot edit or delete and error or work order that summit by mistake.

Antwort von TMA Systems

vor 6 Jahren

Hi Andrea, please use the REJECT or CANCEL status for duplicate work orders or mistakenly submitted work orders. As well you can set your staff to Submitter Unlimited which will give them access to view all work orders within a given building/site. This way if they notice someone else put in a similar work order, they won't have to. Maxwell

Regan
Maintenance Manager in Südafrika
Bildungsmanagement, 11–50 Mitarbeiter
Verwendete die Software für: Mehr als 2 Jahre
Herkunft der Bewertung

Great all rounder

5.0 vor 3 Jahren

Kommentare: Great, easy to navigate and easy to train new staff on the programme, always improving and growing with the times

Vorteile:

Easy to use, great support, constant updates and communiction

Nachteile:

Some features missing on phone app, no project management function

eric
Warehouse Manager in USA
Hausmeisterservice, 1’001–5’000 Mitarbeiter
Verwendete die Software für: Mehr als 2 Jahre
Herkunft der Bewertung

Good and Getting Better

4.0 vor 3 Jahren

Kommentare: Maxpanda has continuously grown, changed and upgraded into more of the product that they, and we hope it will be.

Vorteile:

I am appreciating the customer service, evolving and growing platform

Nachteile:

It still seems to be being developed as more of a work order tool rather than a financial and parts inventory tool.

Vernon
Director of Accounting in USA
Non-Profit-Organisation Management, 201–500 Mitarbeiter
Verwendete die Software für: Mehr als 2 Jahre
Herkunft der Bewertung

Our company uses Maxpanda daily and find it to be a very useful resource for our tracking needs.

5.0 vor 6 Jahren

Kommentare: Currently, for what we do there has been no problems. We use the product to support our Accounts Payable system and it has proved to be a very nice companion. We are able to maintain a database of requests and timelines.

Vorteile:

It provides us with great functionality for the things we do. It is a great tracking system for our AP function.

Murrell
Buyer and Safety Director in USA
Konsumgüter, 11–50 Mitarbeiter
Verwendete die Software für: 6-12 Monate
Herkunft der Bewertung

Murrell Thixton Buyer Promotional Wood Products

5.0 vor 7 Jahren

Kommentare: Working with my contact at Maxpanda has been just the way I like it. Straight forward, direct answers no fluff. I love getting something that is worth what I'm paying, and I get what I expect.

Vorteile:

Simple to use, very intuitive. Has all the features we want and need, and they just keep improving it.

Nachteile:

Not sure there is anything, no kidding. I don't get hung up on the fancy GUI's, it still looks very nice but it's about the function of form.

Antwort von TMA Systems

vor 7 Jahren

Excellent review sir! We are we are we're always looking for ways to enhance our product offering. In fact by reviewing our blog.maxpanda.com you can see there's quite a bunch of new items coming into Maxpanda. That's whether you want to use the new stuff or not :)

Mandy
Project Manager/Business Analyst in USA
Konsumgüter, 501–1’000 Mitarbeiter
Verwendete die Software für: Mehr als 1 Jahr
Herkunft der Bewertung

Nothing but great things to say about Maxpanda

5.0 vor 8 Jahren

Kommentare: Overall experience in implementing a software application was great. Very easy, conversion templates were simple to follow. Support was always there when needed.

Vorteile:

Ease of use for end users and administrator.

Antwort von TMA Systems

vor 7 Jahren

Thanks for the 5 star cmms review. It's our pleasure to ensure every cmms user has been 100% trained and updated on all the latest features in Maxpanda CMMS. If you have any further questions please contact [email protected] directly or visit www.maxpanda.com to book a free training session with 1 of our multiple product managers 24/7.

Jarrett
Dining Hall Supervisor in USA
Essen & Trinken, 201–500 Mitarbeiter
Verwendete die Software für: Mehr als 2 Jahre
Herkunft der Bewertung

GSU Maxpanda

4.0 vor 3 Jahren

Vorteile:

User friendly. Navigating through Maxpanda is very simple. Everything is self explanatory. Great product.

Nachteile:

There really aren't any cons that come to mind. The system works great fro a user stand point.