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Über Docusign

DocuSign verändert, wie der Geschäftsablauf vor sich geht, indem es jedem ermöglicht wird, vertrauensvoll und zuversichtlich jederzeit, überall und auf jedem gerät Transaktionen zu realisieren.

Erfahre mehr über Docusign

Vorteile:

Integrations and automations with Google suite also helping my business saving time and money. And because is paperless it has a positive effect on the protection of the planet.

Nachteile:

I worry about the security and how some one maybe able to hack into my account. Since it is an electronic signature it is hard to id if it is my handwriting.

Bewertungen zu Docusign

Durchschnittliche Bewertung

Benutzerfreundlichkeit
4.7
Kundenservice
4.5
Funktionen
4.7
Preis-Leistungs-Verhältnis
4.5

Weiterempfehlungsquote

9.0/10

Docusign hat eine Gesamtbewertung von 4.7 von 5 Sternen basierend auf 8’662 Nutzerbewertungen auf Capterra.

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Nutzerbewertungen filtern (8’662)

Maximiliano
Geschäftsführer in Deutschland
Telekommunikation, 11–50 Mitarbeiter
Verwendete die Software für: 1-5 Monate
Herkunft der Bewertung

Zuverlässige Software zum Signieren auf dem Tablet oder Smartphone

5.0 vor 2 Jahren

Vorteile:

Die Nachhaltige Kontrolle der Unterzeichneten Dokumente.

Nachteile:

Das Versenden von Dokumente an mehrere Personen muss besser gelöst werden. Derzeit geht das nur über eine vorgefertigte Liste.

Jon
Jon
Business Development in Kanada
Verifizierter Nutzer auf LinkedIn
Immobilien, Selbstständig
Verwendete die Software für: Mehr als 2 Jahre
Herkunft der Bewertung

In Betracht gezogene Alternativen:

Easily get documents digitally signed with speed.

5.0 vor 2 Jahren

Kommentare: It's easy for me to set up contracts to sign. It's easy for other people to execute on their desktop or mobile devices. This makes getting contracts completed easy for everyone.

Vorteile:

This product was easy to implement. It features a lot of drag and drop elements for uploading contracts/documents. Drag and drop signature fields make setting up the document for sending for digital signing very easy.

Nachteile:

I don't really have any dislikes. Docusign does everything I want. There's a new "template" feature I need to learn about. I'm sure it's really good but will take a little time to set up.

Bibhu
Researcher in USA
Bildungsmanagement, 201–500 Mitarbeiter
Verwendete die Software für: 6-12 Monate
Herkunft der Bewertung

In Betracht gezogene Alternativen:

Very good experience

5.0 vor 2 Monaten Neu

Kommentare: Nice product with easy to use and quality in service.

Vorteile:

Most stable product in this product category.

Nachteile:

Price is high compare to other products in this segment for individual users.

Shanakay
Development specialist in USA
Verbraucherdienste, 2–10 Mitarbeiter
Verwendete die Software für: 1-5 Monate
Herkunft der Bewertung

In Betracht gezogene Alternativen:

Tad bit to high for the service

3.0 vor 2 Monaten

Kommentare: I actually like DocuSign, but based on the overall cost for the product is a little bit too high and it’s not cost-efficient for my company budget.

Vorteile:

Easy to upload your personalized templates

Nachteile:

The overall cost for the service that I’m using with my clients.

Katie
Admin in USA
Marketing & Werbung, 2–10 Mitarbeiter
Verwendete die Software für: Mehr als 2 Jahre
Herkunft der Bewertung

Incredible API Integrations for Seamless Sending and Signing

5.0 vor 4 Monaten

Kommentare: We have been a docusign customer for years. We currently use docusigns API integrations with our proprietary CRM to allow our clients to send envelopes for signatures to their customers.

Vorteile:

DocuSign is the most credible and reliable esign software in the industry. It offers the best interface for both senders and signers, and has incredible back end features to manage documents.

Nachteile:

Pricing is expensive, although its worth it.

Ed
Owner in USA
Versicherung, 2–10 Mitarbeiter
Verwendete die Software für: Mehr als 2 Jahre
Herkunft der Bewertung

In Betracht gezogene Alternativen:

Socusign Is Superiour For Signature Request

5.0 letzten Monat Neu

Kommentare: My overall experience with Docusign has been great. I have been using them for several years to have documents signed by clients.

Vorteile:

I like that I can send documents to my clients to get signatures very easily.

Nachteile:

I don't have anything that I don't like about Docusign at this time.

Harwinder
Realtor in Kanada
Immobilien, 11–50 Mitarbeiter
Verwendete die Software für: 6-12 Monate
Herkunft der Bewertung

In Betracht gezogene Alternativen:

Greate app

5.0 vor 2 Wochen Neu

Vorteile:

Clean interface and easy to use festures.

Nachteile:

There is nothing that i did not like about this.

Ben
Software IT Trainer in USA
Staatsverwaltung, 1’001–5’000 Mitarbeiter
Verwendete die Software für: 1-5 Monate
Herkunft der Bewertung

Docusign is easy, the world isn't

4.0 vor 2 Wochen Neu

Kommentare: We live in a digital world that requires documents to be signed easily. Docusign allows this ease of use and quick turn arounds without having to be at the same location.

Vorteile:

Templates make reuse easy and effective.

Nachteile:

I haven't found anything yet. Mostly use it for myself and not a team. Perhaps the con is with Team features.

Christina
Area Director of Sales in USA
Gastgewerbe, 1’001–5’000 Mitarbeiter
Verwendete die Software für: Mehr als 2 Jahre
Herkunft der Bewertung

Docusign, an impressively efficient tool for e-signing.

5.0 vor 2 Monaten Neu

Kommentare: I have had a valuable experience signing digital documents with Docusign. Of all the e-signature tool i have used, Docusign has been the easiest to use. It allows me to conveniently sign documents with an e-sign which has saved me from all the work of having to print a document, sign it with a pen and then scan and send it back.

Vorteile:

Docusign has the most efficient data security features which gives me the confidence to sign even the most confidential documents with no fear of data loss. It has a clean working space with an intuitive interface that makes signing documents straightforward and fast. It was so easy to setup a default e-signature and i like how Docusign gives the power to edit and update the e-signature. Docusign also offers a file sharing function that makes it easy to share documents directly after signing them.

Nachteile:

Am fully impressed by what Docusign has been offering. It has left nothing to be liked least.

Lily
Sales Account Manager in Mexiko
Transport/Güterfrachtverkehr/Schienenverkehr, 2–10 Mitarbeiter
Verwendete die Software für: 6-12 Monate
Herkunft der Bewertung

Easy and efficient E-signing

5.0 letzten Monat Neu

Kommentare: Overall, the experience has been good. I think there’s still a lot left for me to explore, but so far it’s been quite efficient.

Vorteile:

I like the software because it simplifies document uploading and pre-filling, making it so that the only step required from the client is the final signature.

Nachteile:

I think I'm still in the exploration and learning phase, and maybe I haven't done everything correctly. However, I've found the document editing part a bit confusing, especially for documents that have already been sent.

Tilly
TA in UK
Informationstechnologie & -dienste, 201–500 Mitarbeiter
Verwendete die Software für: Mehr als 2 Jahre
Herkunft der Bewertung

Could not work without it.

5.0 vor 2 Monaten Neu

Kommentare: My overall experience with DocuSign has been very positive. The platform is incredibly user-friendly, making it easy to navigate and manage documents. One of the standout features for me has been the ability to set up templates, which has truly been a game changer. This feature saves me a significant amount of time when sending documents, as I can quickly customise and reuse templates without starting from scratch each time. Overall, DocuSign has streamlined my workflow and made the signing process much more efficient.

Vorteile:

I really appreciate how easy it is to use DocuSign! Setting up templates has been a game changer for me, as it saves so much time when sending documents. The ability to quickly customise and reuse templates makes the signing process incredibly efficient.

Nachteile:

While I appreciate the overall functionality, one downside of DocuSign is that setting up workflows or advanced features, like automated reminders or templates, can be a bit cumbersome for new users. It would be helpful if there were more in-app pop-up demos or tips, such as 'Did you know?

Eugene
Project Manager in USA
Lebensmittelproduktion, 11–50 Mitarbeiter
Verwendete die Software für: Mehr als 1 Jahr
Herkunft der Bewertung

In Betracht gezogene Alternativen:

The only way to sign your documents electronically

5.0 vor 11 Monaten

Kommentare: Overall I am very pleased with DocuSign and have used the services this company provides for years. They are a trusted source for electronic signatures document storage and because of their reputation provide a great service.

Vorteile:

DocuSign has a great track record and years of experience with electronic signatures I like most that everyone we deal with knows them and trust them which results in the quick signing of contracts.

Nachteile:

Some of the areas of the interface could use improvement to the design and navigation.

Angela
Owner in USA
Bildungsmanagement, 2–10 Mitarbeiter
Verwendete die Software für: Kostenlose Testversion
Herkunft der Bewertung

In Betracht gezogene Alternativen:

Thank you DocuSign for your Professional Service

5.0 vor 11 Monaten

Kommentare: Our Company's overall experience with DocuSign has exceeds our expectations.

Vorteile:

What we like most about DocuSign is that our Company can professionally transpire transactions of documents between other parties swiftly and effectively.

Nachteile:

What our Company found least in DocuSign is our State "XML" documents requirement to be converted in the file format could not originally be added in our file without conversion to PDF.

Andy
Digital Marketing Executive in UK
Grundschul- & Sekundarbildung, 201–500 Mitarbeiter
Verwendete die Software für: Mehr als 1 Jahr
Herkunft der Bewertung

In Betracht gezogene Alternativen:

Expensive but reliable

5.0 vor 6 Monaten

Vorteile:

Being able to securely digitise legal forms has been most helpful.

Nachteile:

The cost and limits on licensing is a bit restrictive.

Klifton
Klifton
President in USA
Verifizierter Nutzer auf LinkedIn
Design, 2–10 Mitarbeiter
Verwendete die Software für: Mehr als 1 Jahr
Herkunft der Bewertung

"Revolutionize Your Workflow with DocuSign: Streamline Signatures, Secure Your Documents, and Stay Organized!"

5.0 vor 6 Monaten

Kommentare: My overall experience with DocuSign has been outstanding. It has greatly improved the efficiency of my business processes, particularly in managing contracts and agreements. The convenience, security, and ease of use have made it an invaluable tool for my business!

Vorteile:

What I like most about DocuSign is how it simplifies the document signing process, making it easy and convenient for both myself and my clients.

Nachteile:

If I had to pick something, it would be that occasionally the interface could be slightly more intuitive, but this is a minor issue compared to the overall efficiency and convenience of the platform.

Glenn Charles
Real Estate Broker in Philippinen
Immobilien, 11–50 Mitarbeiter
Verwendete die Software für: Mehr als 1 Jahr
Herkunft der Bewertung

Making Life So Much Better

5.0 vor 10 Monaten

Kommentare: Im very happy with Docusign and I would recommend all people to start using it to make their lives so much easier. It helped me a lot with my business and I know that for other people, it helped them a lot too.

Vorteile:

Docusign is one of the best thing that ever happened in the work industry. You cn sign documents wherever you are in the world. It will help you complete your task so much faster and proceed with your next projects.

Nachteile:

I honestly couldn't think of anything that I don't like about docusign becasue it helped me a alot with work

Daria
Daria
Marketing Associate in USA
Verifizierter Nutzer auf LinkedIn
Marketing & Werbung, 2–10 Mitarbeiter
Verwendete die Software für: Mehr als 2 Jahre
Herkunft der Bewertung

Few bugs and some overly complicated features

3.0 vor 3 Monaten

Kommentare: Docusign has been improved over the years - it is now a must software in our industry. There are still some issues with layout of documents being imported from PDF and minor bugs.The preview feature needs improvement since it doesn't show the end result to all the recipients.

Vorteile:

Templates to upload, quick share, easy edit, easy adding of multiple recipients

Nachteile:

Hard to amend the signed document, customer service is really not there, some easy tasks are presented as very complicated and require multiple steps that takes way too much time when a document needs to be delivered quickly

Princess
Legal Associate in Australien
Rechtsberatung, 51–200 Mitarbeiter
Verwendete die Software für: Mehr als 1 Jahr
Herkunft der Bewertung

Clearly makes e-signature easy

5.0 vor 3 Monaten

Kommentare: Firstly Docusign is moving us closer to our goal of being 100% paperless,It saves us time and postage fees and most importantly keeps everything very organized.

Vorteile:

Very intuitive and easy to use interface that makes it easy to send documents to clients and for clients to sign.It creates an electronic paper trail that allows us to follow up on a document and keep track of it.

Nachteile:

Docusign should have a feature that allows us to store an e-signature

Chris
Director of Operations in USA
Gesundheit, Wellness & Fitness, 51–200 Mitarbeiter
Verwendete die Software für: Mehr als 1 Jahr
Herkunft der Bewertung

Service Agreement Simplicity

5.0 letztes Jahr

Kommentare: At one point, we had an issue with envelopes, because we have two lines of business. Though I didn't handle this matter personally, I understood it to be a challenging experience with customer service before finally reaching resolution.

Vorteile:

It's very easy to upload different templates of our service agreement to ensure we remain organized, and use the appropriate terms for the intended demographic we're doing business in.

Nachteile:

There needs to be a way to organize finalized documents. Currently, we're pulling old documents out of the emails that were used to sign them.

Piero
GROUP IT MANAGER in Italien
Pharmazeutika, 1’001–5’000 Mitarbeiter
Verwendete die Software für: Mehr als 1 Jahr
Herkunft der Bewertung

The number one system for document signature

5.0 vor 9 Monaten

Kommentare: I can state that from the point of the approval workflow and paper management Docusign is a game changer and it is one of products that can really (coupled also with powerautomate and other Microsoft system) do the digitalization process that lot of CIO are dealing with today

Vorteile:

I like the overall system and the possibility offered by the workflow to design and adapt your models to the organization you work for. The possibility offered by rest api allow to connect external system with docusign for any signature. We use it for hiring new employee as well as for internal SOP signature

Nachteile:

the fact that the CRf21/11 which is mandatory in pharma field need a separated contract so I have to sign two different contract while it would be great to have a contract that rules everything

edward
owner in USA
Transport/Güterfrachtverkehr/Schienenverkehr, 2–10 Mitarbeiter
Verwendete die Software für: Mehr als 1 Jahr
Herkunft der Bewertung

You cant go wrong with docusign

5.0 letztes Jahr

Kommentare: Overall, DocuSign has earned a positive reputation for its role in simplifying the document signing process, increasing efficiency, and enhancing security

Vorteile:

Integration stood out for me. DocuSign's integration with a wide range of software and services, including popular business applications like Salesforce, Microsoft Office, Google Workspace, and many more was super important for me, and this integration capability is appreciated for its flexibility and convenience.

Nachteile:

Its learning Curve was the least for me. While DocuSign is generally user-friendly, a new user might find it a bit challenging to navigate at first. It can take some time to become proficient with all of its features.

Verifizierter Rezensent
Verifizierter Nutzer auf LinkedIn
Rundfunk, Selbstständig
Verwendete die Software für: Mehr als 1 Jahr
Herkunft der Bewertung
Quelle: GetApp

HORRIBLE SERVICE

1.0 vor 8 Monaten

Vorteile:

Easy to use and send documents to clients

Nachteile:

Customer service and their billing system is whack!!!!! They lure you in with an annual subscription and then if you decide to cancel it, they continue to charge you!!!! Absolute leeches. They don’t give you a refund for past payments. They cancel your access and charge you for nothing????

Utkarsh
Customer Success Manager in Indien
Informationstechnologie & -dienste, 11–50 Mitarbeiter
Verwendete die Software für: Mehr als 2 Jahre
Herkunft der Bewertung

Streamlining Electronic Signatures

4.0 vor 2 Monaten

Kommentare: Solves my needs I've a positive experience with DocuSign basically its ease of use and efficiency in managing electronic signatures. However, the only concern is regarding pricing

Vorteile:

We primarily use it to send out investor agreements electronically, which has expedited the signing process. We also buy a lot of new tools for our daily OPS so before onboarding a vendor our team use it to send documents to multiple stakeholders for signature, ensuring that we can onboard new vendors quickly.

Nachteile:

Feature wise none, but as a startup we find the pricing structure a little over budget.

Scott
Scott
Owner in USA
Verifizierter Nutzer auf LinkedIn
Hausmeisterservice, 11–50 Mitarbeiter
Verwendete die Software für: Mehr als 1 Jahr
Herkunft der Bewertung
Quelle: GetApp

Failure

1.0 letztes Jahr

Kommentare: Horrible, our business has lost thousands of dollars due to their failure, and they expect us to continue to pay thousands more for the contract they can't hold up their end on. It really is almost humorous how great customer service was initially and how fast and dramatically it changed once we signed the contract.

Vorteile:

Initially it was a great product with great support...and then. We noticed as a company that our Job Quote closing rate fell dramatically. I started going through all of the sent quotes and noticed that a bunch of them were not even viewed by the customer. Which was weird since most of the customers were excited about receiving the quotes and ready to start their projects asap. When I started reaching out to the ones that hadn't been viewed, we were informed they never received them. The quotes were being delivered to their spam folders and with some, they were automatically being deleted since they went there. When I reached out to Docusign about this, they just ignored me. They kept closing the Case#. I kept opening a new case and they kept closing it. With no response to us. So, we canceled the card that their payment was supposed to come out of. I guess that got their attention....

Nachteile:

Even though they can't hold up their end of the deal in delivering the quotes to customers, they refuse to let us cancel. We decided to go old school and send our quotes directly from our email and forgo the docusign route. Our acceptance rates have gone right back to where they were prior to using Docusign.

Lee
Manager in UK
Tiefbau, 51–200 Mitarbeiter
Verwendete die Software für: Mehr als 1 Jahr
Herkunft der Bewertung

Docusign - I went paperless

5.0 vor 5 Monaten

Kommentare: All that I can say about Docusign is the best documents and contracts management system. I get all my papers digitally signed and securely stored. Is easy to use for me and for the party is signing, nobody complained about this.

Vorteile:

I use Docusign especially to get my contracts and other documents signed. Paperless contracts saved me a lot of time and money if I think I used less and less the printer.

Nachteile:

I didn't encounter any problems with Docusign until now.