--- description: Detaillierte Informationen über OpenHotel PMS zu Benutzerfreundlichkeit, Funktionen, Kosten, Vor- und Nachteilen aus verifizierten Nutzer-Erfahrungen. Lies Ratings & Bewertungen und entdecke ähnliche Tools dank Capterra Schweiz. image: https://gdm-localsites-assets-gfprod.imgix.net/images/capterra/og_logo-e5a8c001ed0bd1bb922639230fcea71a.png?auto=format%2Cenhance%2Ccompress title: OpenHotel PMS Kosten, Erfahrungen & Bewertungen - Capterra Schweiz 2026 --- Breadcrumb: [Startseite](/) > [Hotelsoftware](/directory/20031/hospitality-property-management/software) > [OpenHotel PMS](/software/126801/openhotel-pms) # OpenHotel PMS Canonical: https://www.capterra.ch/software/126801/openhotel-pms Seite: 1 / 2\ Weiter: [Nächste Seite](https://www.capterra.ch/software/126801/openhotel-pms?page=2) > Ernannt als Booking.com Premier Partner Januar 2019. 98/100-Bewertung auf Booking.com. Erschwingliche Software auf Unternehmensebene > > Bewertung: **4.6/5** von 19 Nutzern. Top bewertet für **Weiterempfehlungsquote**. ----- ## Übersicht ### Wer verwendet OpenHotel PMS? Objekte aller Art, die eine robuste Lösung suchen, die einfach zu bedienen, zu erlernen und zu implementieren ist. Du wirst bei jedem Schritt begleitet. ## Kurzstatistiken und Ratings | Metrik | Bewertung | Detail | | **Gesamt** | **4.6/5** | 19 Nutzerbewertungen | | Bedienkomfort | 4.6/5 | Auf Basis der Gesamtbewertungen | | Kundenbetreuung | 4.7/5 | Auf Basis der Gesamtbewertungen | | Preis-Leistungs-Verhältnis | 4.7/5 | Auf Basis der Gesamtbewertungen | | Funktionen | 4.4/5 | Auf Basis der Gesamtbewertungen | | Empfehlungsprozentsatz | 90% | (9/10 Weiterempfehlungsquote) | ## Über den Anbieter - **Unternehmen**: OpenHotel - **Region**: Las Vegas, USA - **Gegründet**: 1998 ## Gewerblicher Kontext - **Startpreis**: $ 60.00 - **Zielgruppe**: Selbstständig, 2–10, 11–50, 51–200, 201–500 - **Bereitstellungen und Plattformen**: Cloud, SaaS, webbasiert - **Unterstützte Sprachen**: Englisch - **Verfügbare Länder**: Vereinigte Staaten ## Funktionen - Angebotsmanagement - Berichterstattung / Analyse - CRM-Systeme - Dynamische Preise - GDS-/OTA-Integration - Gasterlebnis-Management - Gruppenreservierungen - Instandhaltungsmanagement - Kundenbetreuung - Marketing-Automatisierung - Online-Buchung - Raum-Inventar - Reservierung-Management - Reservierungs-Management - Verkaufspunkt POS - Zahlungsabwicklung ## Integrationen (1 insgesamt) - Bolt ## Optionen für Kundensupport - E-Mail/Helpdesk - Telefon-Support - 24/7 Live-Support - Chat ## Category - [Hotelsoftware](https://www.capterra.ch/directory/20031/hospitality-property-management/software) ## Ähnliche Kategorien - [Hotelsoftware](https://www.capterra.ch/directory/20031/hospitality-property-management/software) - [Hotel Channel Management Software](https://www.capterra.ch/directory/31615/hotel-channel-management/software) - [Reservierungssoftware](https://www.capterra.ch/directory/20032/reservations/software) ## Alternativen 1. [Hostaway](https://www.capterra.ch/software/152433/hostaway) — 4.8/5 (1524 reviews) 2. [Cloudbeds](https://www.capterra.ch/software/158839/cloudbeds) — 4.3/5 (337 reviews) 3. [Slope](https://www.capterra.ch/software/167344/slope) — 5.0/5 (45 reviews) 4. [Innkeeper's Advantage](https://www.capterra.ch/software/129398/innkeeper-s-advantage) — 4.9/5 (22 reviews) 5. [Little Hotelier](https://www.capterra.ch/software/144307/little-hotelier) — 4.0/5 (220 reviews) ## Nutzerbewertungen ### "Good and Reliable Services Here\!" — 5.0/5 > **Salmon** | *26. Januar 2019* | Gastgewerbe | Empfehlungsbewertung: 10.0/10 > > **Vorteile**: My Wife enjoys working with it\! I learned the basics in half an Hour. > > **Nachteile**: I would love for them to have a linked program that i can do the same for my Fishing Guiding Part of My business\! > > It allows me confidence of not being double booked which happens a lot to old School document on a sheet of paper sort of Business. It also allows me to market to a dozen vendors seamlessly\! ----- ### "My favorite over all the other rated PMS systems" — 5.0/5 > **Anna** | *22. Februar 2023* | Gastgewerbe | Empfehlungsbewertung: 10.0/10 > > **Vorteile**: I have personally used almost all the softwares listed at Capterra as I have owned many hotels. I trust OpenHotel because they are a lot more efficient than all the other softwares out there and I actually spend less. I have more tools than I can use, and they keep adding more without extra charge. I have my software since 2012 and they do not raise their prices on you. > > **Nachteile**: I think they should advertise better so people can actually find them, I did a ton of research and Demos before I discovered them. > > I trust that much of my success has been in part because of my software. My employees don't usually make mistakes, but if they did, I have a way of tracking it so I can go back and fix and teach them the right way. I don't need to spend much time on training as it is very intuitive and clever.The system never goes down for maintenance or anything, I have a consistent reliability all year-round.Housekeeping tool is amazing, and it is interactive with all levels of team members from the FD to HK and handyman. It provides for lists with timestamps that provide for an objective manner to assess how my team is doing.I could go on, but I think the best thing is the rate and availability management, its all-in-one page and its interactive. You can make it automatic with your revenue management rules so you keep making money even if you are sleeping. ----- ### "Terrible" — 1.0/5 > **Julie** | *6. Februar 2022* | Gastgewerbe | Empfehlungsbewertung: 0.0/10 > > **Vorteile**: There isn't a single one. Nothing but problems. > > **Nachteile**: All of it\! It would take all day to list all the cons. > > Worst program ever\! We had nothing but problems. When you call, they try to tell you it's your computer. Not their system. Every. Single. Time\!\!\! It's NEVER their fault. Even though literally EVERYTHING loads on 3 computers, except their program. I wrote a review mentioning this, and the awful woman \[SENSITIVE CONTENT\] had the audacity to call my boss and threaten to pull the program. But we were selling, I took it down out of respect for my boss. well, I don't work there anymore, so I'm free to let everyone know how terrible this program is. The system crashed every other day, at the absolute worst times, of course. You call, and all you get is, it must be your computer. Well, you haven't even checked anything. They didn't even want to hear the problems. The fact I could see all their coding on my screen says the problem is YOURS. But okay. Nobody is nice there. We just stopped calling and hoped for the best. Usually down a half hour. But sometimes, hours on end. They somehow got my boss to change processor's. wincave. Worst mistake ever\! Any refund, the guest never got it. open hotel says it's wincave, wincave says its open hotel. somebody got a whole lot of money somewhere. Each guest had to dispute the charges. It went on for about 7 months. Still wasn't resolved when I left. save the hassle on this one\! You'll be happy you did. ----- ### "Great PMS system for multi properties company" — 5.0/5 > **Leeanne** | *2. November 2016* | Gastgewerbe | Empfehlungsbewertung: 10.0/10 > > **Vorteile**: User friendliness, Short training and learning for new staff. The combination of a website, GDS, Channel Manager and Email blasts all in one system at a low cost. > > **Nachteile**: A bit harder for a large property when booking multiple rooms for multiple nights and extended stays. I know they have already done major improvements and plan to do more soon. THANK YOU\! Turning a Con into a Pro very quickly is great. > > AMAZING\! Easy to learn. Easy access from anywhere in the world or any device. Open Hotel PMS hears our needs and is willing to update software. Affordable for independent hotels, motels of any size. Great value awesome customer service ----- ### "Small Hotel Property using Open Hotel" — 5.0/5 > **Judith** | *16. Februar 2018* > > **Vorteile**: I am not a super-tech savvy person, nor is my background in hotel management. Also, our property is a small, independent property, not a cookie-cutter chain property. Having said that, I find the software overall to be easy to use and fairly intuitive. One of its' chief strengths is the excellent customer service, everything from walking me through a difficult process to me being able to ask them to "double-check my work" to make sure that I have set up a new rate plan correctly, for instance. > > **Nachteile**: I'd like the "Notes" section on any folio to be more prominent, to make it easier for my Front Desk staff to be aware of anything special that they need to know about a reservation. In a perfect world, their tech support would be open 24/7, as we all know that problems don't just arise during the hours of 9-7. The reports section doesn't work as smoothly as I need it to. ----- Seite: 1 / 2\ Weiter: [Nächste Seite](https://www.capterra.ch/software/126801/openhotel-pms?page=2) ## Links - [Auf Capterra anzeigen](https://www.capterra.ch/software/126801/openhotel-pms) ## Diese Seite ist in den folgenden Sprachen verfügbar | Sprache | URL | | de | | | de-AT | | | de-CH | | | en | | | en-AE | | | en-AU | | | en-CA | | | en-GB | | | en-IE | | | en-IL | | | en-IN | | | en-NZ | | | en-SG | | | en-ZA | | | fr | | | fr-BE | | | fr-CA | | | fr-LU | | | pt | | | pt-PT | | ----- ## Strukturierte Daten