Acuity Scheduling Erfahrungen

Acuity lohnt sich und spart Zeit

Vorteile:

Es spart Zeit und funktioniert einwandfrei. Sehr zu empfehlen in Kombination mit Daylite.

Nachteile:

Es könnte von Design ein bisschen schicker sein.

Einfach und effizient

Kommentare: Einfach und Verständlich

Vorteile:

Schnelle Umsetzung. Integration in meinen Workflow.

Nachteile:

Es gibt für mich keine erkennbaren Nachteile

Checks all my boxes

Kommentare: I’m managing my time for multiple groups of needs and Acuity is allowing me to do that all in one place. I can manage my personal needs, my life coaching needs, and my nonprofit needs all in one place and still keep my hair (because I haven’t pulled it out trying to keep myself afloat). I look forward to continuing to use the software as it has room for me to expand and handle other needs that I foresee in the future. For me, Acuity is a great one stop shop to manage and connect people to the services provide.

Vorteile:

I switched from Calendly because I was having people make appointments at the last minute and back to back. I really appreciate that Acuity has functionality to account for my preferences in both situations. I really enjoy the ability to personalize my different scheduling links since I set up scheduling for a few different scenarios. I tend to use the specific appointment type scheduling link, which is great to have separated from the overall link so that there is no confusion in booking. There is so much other functionality that I haven’t had a chance to use yet link the intake forms and billing, but I’m looking forward to using it. Also, I really enjoy the emails and correspondence that I’ve had with organization. I haven’t even submitted a help ticket, but every email is funny and engaging and it feels like someone is personally attending to me!

Nachteile:

I had a little bit of confusion with the set up of my calendars. It took some searching to figure out how to combine all my appointments to one calendar. All in all I figured it out and still love my account.

In Betracht gezogene Alternativen: Calendly

Warum Acuity Scheduling gewählt wurde: The ability to add buffer time between meetings and to disable the ability for a last minute meeting to be scheduled overnight without giving me time to prepare for it.

Zuvor genutzte Software: Calendly

Gründe für den Wechsel zu Acuity Scheduling: The ability to add buffer time between meetings and to disable the ability for a last minute meeting to be scheduled overnight without giving me time to prepare for it. In addition, I use Squarespace as well. I love that product and wanted to maintain fluidity between both products. Both are made well and make my life simple so I can do what is most important to me rather than spending all my time on designing a website or figuring out scheduling.

Excellent reliability and adaptability in scheduling

Kommentare: It was useful for setting up my clients' group classes and individual coaching sessions. The platform's simplicity and integration with Stripe made it ideal. In addition, it included a space for a pre-payment terms and conditions clause.

Vorteile:

Making courses or hour-long coaching sessions to sell to clients was a breeze. The problem of missing appointments is addressed with Acuity. It's useful for projecting an image of competence and efficiency to clients. If I needed to set up another customer appointment, I would most certainly utilize it again.

Nachteile:

Acuity is a premium product that comes at a hefty price. Only if it could help me make money would I consider paying the price. A business with long-term profit potential might also benefit from this investment.

Acuity Review

Kommentare: Loved it, but Acuity is not with the times and the technology wasn't modern enough to continue to trust it and use it for our business.

Vorteile:

I like how the admin has great control over the backend and has full use and capability. I also like the ability to brand everything.

Nachteile:

It doesn't natively integrate with third-party calendars. We had to switch to Calendly solely because of this reason.

In Betracht gezogene Alternativen: Calendly

Warum Acuity Scheduling gewählt wurde: At the time, I wasn't in charge of the switch from Calendly so I'm unsure. I just know that at that time Acuity fit our company better than Calendly, but now we've switched back to Calendly.

Zuvor genutzte Software: Calendly

Gründe für den Wechsel zu Acuity Scheduling: Unsure because I wasn't a decision-maker at the time. I believe it was because the admin features on the backend were far more developed than Calendly and admins had the complete control necessary.

Acuity Saves the Day

Kommentare: I am excited to refer Acuity Scheduling to more clients!

Vorteile:

Acuity allows easy 2-way calendar syncing to multiple calendars including Office 365. This was a client requirement and most other competitive platforms only provided 1-Way Sync to Office 365. Setting up Acuity is easy and super customizable!

Nachteile:

Honestly, after playing around with other platforms, Acuity was EASY! Because I wanted to create opportunities for renters to select multiple time frames for their check-out, I had to duplicate a lot of appointment types, but honestly, not a deterrent in any way.

In Betracht gezogene Alternativen: Wix und Rentle

Gründe für den Wechsel zu Acuity Scheduling: Acuity had the right features we needed: 2 Way Calendar Sync for multiple Office 365 calendars, Checkout but opportunity to invoice, email capabilities, flexibility with hours selection, and more!The other platforms were more expensive and did not have as robust of features.

The Bee's Knees in Scheduling!

Kommentare: Acuity truly exceeded my expectations. Its ease of use, quality, features, functionality, customer service, and ease of deployment are all superb. This platform is a game-changer for any scheduling needs. I highly recommend Acuity for anyone seeking a reliable and efficient scheduling solution.

Vorteile:

Acuity's ease of use is simply unparalleled! The intuitive interface makes scheduling a breeze, while its top-notch quality ensures a seamless experience. The array of features and functionality available is mind-blowing, allowing me to tailor the platform to fit my needs perfectly. The exceptional customer service team always goes the extra mile.

Nachteile:

Although Acuity is worth every penny, I would have appreciated a slightly better value for money. However, considering the stellar overall experience, this is a minor concern.

Appointment Scheduling Suite

Vorteile:

Ease of scheduling and assigning tasks to team members, ensuring everyone is on the same page and aware of their responsibilities. The ability to set up both individual and group appointments with just a few clicks saves us time and effort, streamlining our project planning process. Acuity effortlessly integrates with our existing calendars, like Google Calendar and Outlook, enabling us to avoid scheduling conflicts and stay organized. This synchronization ensures that we never miss important meetings or appointments, even when dealing with tight deadlines and multiple projects simultaneously. For instance, when setting up client meetings, I can quickly check my team's availability and propose suitable time slots without any back-and-forth email exchanges.

Nachteile:

Since implementation we haven't encountered any difficulties with this tool. It has never failed us.

my favorite platform for managing appointments

Kommentare: It has helped me manage all my appointments in one place without forgetting any and also manage time effeciently

Vorteile:

Acuity scheduling helps me plan and manage all my activities in one one place and supports intergrations with our google calendar ,video conferencing platform like zoom, google meet,and goto meeting, also shows booking from our clients, meeting dates and other activities and it sends automatic reminders through email and text notifications

Nachteile:

acuity scheduling only provides support through emails only of which sometimes they take long to reply to and also has limited team functionality

Easy way for clients to schedule appointments

Kommentare: Overall positive

Vorteile:

Ease of use, ability to set schedules. Links are easy for clients to use and navigate.

Nachteile:

I would like the ability to open xx amount of spots for different call types; for example, xx amount of calls per day for consults and also for regular calls, as they have different call durations. I also would like the ability to set different amount of calls available on specific days vs a blanket limit per day.

Great functionality and Outlook sync

Vorteile:

Easy to use, can set up multiple email confirmations and reminders, sync with Outlook to avoid double booking.

Nachteile:

Could add a signature block (like in Outlook) to be applied to all emails and updated once when business details change.

In Betracht gezogene Alternativen: Microsoft Outlook und Calendly

This is it...........the one scheduling app your waiting for!

Kommentare: Love it and would recommend.

Vorteile:

Simple and easy and affordable to maintain.

Nachteile:

None to be honest it's a straightforward program.

In Betracht gezogene Alternativen: ScheduFlow

Gründe für den Wechsel zu Acuity Scheduling: Simple and Easy

Great software to use especially for new businesses

Kommentare: My overall experience with Acuity has been nothing short of amazing. The software is easy to use. I still can’t find anything better then Acuity to handle my appointments.

Vorteile:

Acuity has many many features that I enjoy using. My booking site can be customized the way I like which opens me up to being creative, the layout is not confusing to my clients, everything is clear to understand, adding services and add-ons are a breeze, I love the coupon code feature that they offer, I use it all the time.

Nachteile:

The only thing I would like acuity to update is allowing my client to book two services at once on the same day. It’s a bit of a hassle having to creat add-ons for services that are already listed. Other then that it’s great.

In Betracht gezogene Alternativen: Squarespace

Warum Acuity Scheduling gewählt wurde: Acuity offered better options and is much easier to navigate.

Zuvor genutzte Software: Timely

Gründe für den Wechsel zu Acuity Scheduling: Acuity offered the best features at a great price for my business.

I can run my coaching business on it

Kommentare: Overall, I love Acuity and I think the added features, such as products, recurring payments (memberships) and packages are great. I also love their layout, and I recommend it to each of my clients. Once they set it up, they save hours every week because they don't need to schedule or reschedule manually.

Vorteile:

As a coach, I used to spend a lot of time booking appointments, sending manual reminders and followups. This software changed everything. I set up my availability and the frequency of sessions and then let people book their own appointments. There are group sessions available as well and you can even create and upsell different sessions and products. It's pretty easy to use, and I recommend it to all teachers I work with since it saves them so much time.

Nachteile:

One of the things I'd like for them to change is how they track my availability. For instance, I set my availability as 2 sessions per day, several days a week. The software counts only private sessions as "sessions," and if I have a 2-hour group training (for instance), it doesn't pay attention to it and allows booking anyway, which is frustrating because I want the group sessions to count towards my daily availability and don't want people to book 2 private sessions and then having to do a group session. I've written to them about it twice and they said they would work on it. The temporary solution is to mark myself "unavailable" on the days when I do a group training, which isn't the most convenient thing. Another thing is their affiliate program is now not working in the State where I am. This is disappointing because I always refer my clients to use Acuity and I used to get nice coffee money from it. Now I don't.

In Betracht gezogene Alternativen: Calendly

Gründe für den Wechsel zu Acuity Scheduling: Before they became a Squarespace company, I fell in love with their story. The company felt more personable and had a character, unlike others. I enjoyed reading personal stories by the guy who started the company, and I loved their sense of humor that came through the copy. Right now it doesn't feel that way because they have been bought by Squarespace, but I hope they can still hire amazing copywriters that can keep that vibe.

Pleasantly surprised

Kommentare: So far i'm quite happy with Acuity Scheduling. Even though there is the annoyance of the menu system, the features & level of customisation available outweigh this.

Vorteile:

So far there's quite a lot to like about Acuity Scheduling. I like that I can have different appointment groups & types which I can customise with photos & text (inc T&C's etc.) as well as customise the calendar settings to only allow bookings at times that are convenient to me. I also like that I can hide certain appointment types so they are only visible to people I share the link with, this is especially useful for one off or promotional sessions. The integration with my external google calendar is also a great feature & something which was lacking from other scheduling tools I've tried. The option to take online payments is also a good feature, and something which i'm sure will really help to streamline my booking process. There are also many options for integrating with external apps such as quick books, facebook, active campaign etc. which i'm yet to fully explore but I'm sure will be useful to me and improve the efficiency of my booking process.

Nachteile:

The only issue I have is that the user interface could be improved. As i'm still fairly new to this software, I find when i click on a link to make changes (for example 'Availability') and it's not actually the menu I want, I have to go all the way back to the home screen to then search through the respective menus to find what I want. This becomes annoying if you go through this process several times to find what you'r after, and it could be improved by either adding drop down menus, or at least leaving the entire navigation menu visible in each section.

In Betracht gezogene Alternativen: Google Forms, Facebook Apps and Tabs, Microsoft 365 und Fresha

Gründe für den Wechsel zu Acuity Scheduling: I've been looking at ways to improve & streamline my booking process & started off looking at the free tool within facebook. It didn't take long to become very very annoyed with the facebook tool as it would not properly integrate with my google calendar (so it was essentially pointless). The functionality & ability to customise was also poor. I also looked at other free tools, such as google forms but again they lacked the level of functionality tor really give me any kind of improvement. As the free tools didn't really cut it for me, i started looking elsewhere and compared Acuity with a couple of other paid options (such as office 365). What swung it for me was the level of customisation & available features when compared to others.

My’Lah’s Acuity Review

Kommentare: I haven’t had a bad overall experience with Acuity Scheduling. The app is very handy, it is efficient, it is customizable and made by me for me, and it is very confident for my clients.

Vorteile:

Acuity Scheduling is a great app! It is very convenient and has everything I need to make booking less complicated for my clients and easy for me to keep up with clients, dates, and prices. My favorite part of the app is that it gives me the space to customize my booking information. I can pick my choice of font, background colors, font colors, I can bullet point, and have all types of fun to make my booking app feel like my own and stand out from others. I love that the app sends confirmation emails with EVERYTHING my clients need to know which saves me time from having to send out messages and emails and constantly changing things.

Nachteile:

What I don’t like about the app is that clients are only allowed to book (via Instagram or the link) using a paid plan. I feel that clients should be able to book through all social media platforms using the Acuity link whether the business owner has a paid plan or not, and that some app functions should be limited and only accessed by those who pay for it.

In Betracht gezogene Alternativen: Square Appointments

Warum Acuity Scheduling gewählt wurde: Square Appointments was a little difficult for me, it didn’t give me the option to accept deposits from my clients, it only allowed them to pay full price or to hold their card. I also didn’t like that I couldn’t customize my booking information and I had a limited amount of space to type. Though I did like that the Square Appointments software was 100% free, and you did not have to pay for your clients to book online/on social media.

Zuvor genutzte Software: Square Appointments

Gründe für den Wechsel zu Acuity Scheduling: It gave me more freedom and a better space to be me. It offered more services and a better booking space.

Best alternative to Mindbody

Kommentare: I spent a month going through different software demos in the health and wellness sector. I knew I wanted to switch from Mindbody for my dance studio and wanted to find the best out of the dozens of registration software options there are in this sector. After much research and using the trial set up and function for my top options (Wellness Living and Amilia were the other possibles for me), I was very happily surprised to say with certainty that Acuity was the best fit for me and offered the best functionality. And better yet, it was by far the cheapest!

Vorteile:

What I like best is the depth to which you can customize the user experience. Being able to easily change all the language clients see through the process really helps (especially since we're a bilingual school) and it's also the most mobile-friendly when it comes to functionality and design. Finally, having an app for both the admin and the user side will be a huge asset and I know the Zoom integration will save us a lot of time when it comes to managing invitations to our virtual classes.

Nachteile:

I wish there was a way that clients could carry positive and negative balances on their accounts.

In Betracht gezogene Alternativen: The Studio Director, SmartRec und WellnessLiving

Warum Acuity Scheduling gewählt wurde: More mobile friendly user experience, more features included in the base pricing option. More intuitive booking system for appointments on the client end. Felt like Mindbody were constantly trying to get me to upgrade my plan for very minor needs that I felt should be included in my expensive plan (like using promo codes and editing class categories).

Zuvor genutzte Software: Mindbody

Acuity simplified my life in a BIG way!

Kommentare: I have solved setting up appointments, group class sign ups, managing wait lists, performance sign ups, volunteer sign ups, accurate meeting confirmation emails, collecting data from my customers when they sign up and so much more!

Vorteile:

Once we started using this platform for booking appointments and classes for our music conference, I quickly realized that I could use it for the other music school I worked at as well as for myself for my podcast bookings. The more I use it, the more I realize how much time it has truly saved me from going back and forth emailing people, sending erroneous information out and my favourite part is that the people signing up for things have control of their bookings to change and modify without my help. It's taken so much administrative time off my plate. Honestly, it's been a huge win for a small business owner with a small team. The 1-1 meeting scheduler is by far the best and easiest I've seen.

Nachteile:

The only thing I wish Acuity had, is a group class attendance list that isn't just a file download that I can share with others like my class assistants and interns in real time without sharing a login with them. This feature would make my life even better. But the way it is now, is still functional and totally useful for small businesses. The other feature I wish there was is Payment plans for large program packages.

In Betracht gezogene Alternativen: WellnessLiving

Warum Acuity Scheduling gewählt wurde: Acuity was easier to set up, nicer to look at and just all around a better deal!

Zuvor genutzte Software: Schedulicity

Gründe für den Wechsel zu Acuity Scheduling: Wellnessliving does not allow you to collect user information on intake forms which is really silly for a program that robust otherwise. We do use both in one of my businesses because they have different strengths like payment plans.

An Excellent Appointment Scheduling Solution

Kommentare: I have been using Acuity Scheduling for a few years now and it has been a great experience. It is easy to use and has all the features I need for my business. The customer service and support is excellent, so any problems I have can be quickly taken care of. The only downside is the cost, but it is worth it for the convenience and reliability.

Vorteile:

Acuity Scheduling is an excellent appointment scheduling solution that is easy to use, intuitive, and reliable. It has a great range of features and integrations, making it perfect for businesses of all sizes. It also has excellent customer service and support, so any problems or questions can quickly be taken care of.

Nachteile:

The only downside to Acuity Scheduling is that it can be a bit expensive, especially if you need to use multiple features and integrations. However, the cost is worth it for the convenience and reliability of the service.

Over the Top Customer Service

Kommentare: I literary replaced a $1000./month virtual assistant with this software without missing a beat. I now self-manage scheduling & billing with Acuity in about an hour a month.

Vorteile:

Ease of use; excellent service and support. Whenever I have had questions, I get amazingly fast response and always an added idea, work-around or added feature to help make my experience even better. Staff seems to really, really like working for Acuity and with each other. Impressive!

Nachteile:

That I can't separate my active clients from my inactive clients. C'mon Acuity, this seems like an easy sorting feature to add! ;)

WOW Acuity Scheduling increased My bookings By 80% in-the first week

Vorteile:

I really love that myself and the client get an email to confirm the booking instantly, I love the color coding of my treatments in a glace, I know who has booked a massage and the length of time or if it's an energy healing or reflexology & my clients say its really easy to use. Squarespace has been quite fast in getting back to me with any problems or queries and mostly provide a video on how to address any problems with step by step instructions which is super helpful by last website provider would take over a week to get back to me and want to charge me each time even when it was their mistake so Squarespace/ Scheduling service makes me extremely happy I feel they are supporting me in my business and understand the urgency of having a to fix any problems. Great work Squarespace /Scheduling I appreciate the service you provide and am thrilled with my choice to use your platform and booking system.

Nachteile:

I have only been using this for 6 days so the things I would add or change may already be a possibility and I just haven't had the time to work it out as yet Firstly, the block time off is a bit too slow I just want to click block and then the space of time on the day I wish to block and it's done, it's really slow to have to click block and manually fill it out in the side panel other booking systems aloud the way I wish it to be and it was much more proficient. on three occasions this week clients have been able to usefully book a time that was already booked by another client and I have had to call and apologize and try to reschedule the last client that booked which is quite embarrassing and the clients don't understand how it's possible. also, I haven't worked out how my clients can book or chose from my two clinic locations I wonder if that's possible?

New Company Needing Reliable Software

Kommentare: So far the experience has been good. There is a lot of functionality and options - users have a lot of control over many details.
Some of the scheduling sessions or setting up options (like the Terms and Conditions forms for booking) are not clear - more instructions should be visible on the page - but you can figure it out if you have time for trial and error.

Vorteile:

-The client facing side is much more attractive than other scheduling options -so easy to customize what the clients see, it's very clean and simple -3rd party application integration gives many options for growing your business -the tiered account options, so we can maybe save money in the first few years

Nachteile:

-sessions were a little bit confusing to set up, but it might just be our style of scheduling -Once you set up sessions, when you go to review them is not ideal : We are a company with recurring sessions every day of the week, and the sessions become a long list - other scheduling apps tried allowed the sessions to be viewed in a chart, making it easier to check and adjust -clients being unable to book more than one person easily - I don't think all of them will understand that they need to 'Add A Time' until they have the correct number of time slots chosen

In Betracht gezogene Alternativen: Wix, Setmore, Bookeo und Schedulicity

Warum Acuity Scheduling gewählt wurde: Appointy's payment processing rarely worked on our client side and when we asked for help, we got repetitive answers with no solutions. The automatic emails also kept getting sent out in Javascript instead of a readable email. If client's opted out of paying their deposits, Appointy would still block off the time slot - which would fill out calendar with empty appointments.

Zuvor genutzte Software: Appointy

Gründe für den Wechsel zu Acuity Scheduling: It filled the top requirements that our boss wanted. - easy to view calendar - automatic and customizable email confirmation - calendar integration - Instagram button - Square integration - great options for a good price

Acuity: A near-perfect scheduling solution for this piano teacher

Kommentare: I have really liked Acuity! Their branding is fun! Customer Support is really good, for the very few times I've needed help. Support videos and tutorials are excellent. Overall, it's a great program that is priced very fairly and has freed up a significant amount of time as administrator.

Vorteile:

What I absolutely LOVE about Acuity is the ability to set up my piano lesson days and times, give my piano parents a link, and then they can sign up for their own lessons! With the email reminders (also an awesome feature to reduce no-shows), they can also easily reschedule a lesson if they need to. This saves me COUNTLESS hours! No need to do the "back and forth" texting and emails to settle on a different lesson time...parents can do it all themselves. Win for them and an even bigger win for me!

Nachteile:

The one feature I wish Acuity had is the ability to hover over a lesson time on the calendar and see a list of names of the students who will be in that lesson. The calendar does show how many are signed up (in the form of a fraction...sign-ups/total number the lesson will hold...3/5, for example) but I really would like to hover and see the names. I also wish there was an easier way to bulk delete a lesson time. Say I decide to discontinue offering lessons on Monday afternoons at 2pm. I have to go in and scroll down a long list of lessons, looking for that specific lesson, check-marking the box next to each one, then delete. Seems like there should be a "delete just this lesson or all future lessons?" option. But this isn't really THAT big a deal. Just an annoyance that will take 10 minutes (instead of 10 seconds.)

Boost Productivity and Organization with Acuity Scheduling

Kommentare: I was given the chance to use Acuity Scheduling for scheduling multiple appointments and meetings while working as an intern in the pharmaceutical product development and research department. The program succeeded in streamlining our scheduling procedures to a great extent. We were able to effortlessly schedule appointments, communicate with team members, and remember crucial deadlines because to its user-friendly layout. The automatic reminders greatly decreased no-shows and increased attendance as a whole. We were able to adapt the software to our particular needs thanks to the customization possibilities, which included adding unique intake forms for patient data. We were able to study our scheduling trends and adjust our resource allocation thanks to the detailed data and analytics. Overall, Acuity Scheduling significantly increased our productivity and organization, enabling seamless departmental communication.

Vorteile:

Acuity Scheduling provides a complete and intuitive platform for managing bookings and appointments. It streamlines the entire scheduling process with its simple UI, adaptable features, and strong integrations. Automation of appointment reminders and follow-ups, which lower no-show rates and boost client engagement, is one of the main benefits. Additionally, the software offers adaptable calendar syncing choices that enable easy interaction with well-known calendars like Google Calendar. Customers and businesses can both benefit from Acuity Scheduling's services, which include client self-scheduling, online payment processing, and customisable intake forms. Businesses can receive useful insights into their scheduling patterns thanks to the thorough reporting and analytics, enabling data-driven decision-making. Acuity Scheduling streamlines appointment administration as a whole, saving time, lessening the strain of administrative work, and enhancing overall effectiveness.

Nachteile:

For managing appointments and reservations, Acuity Scheduling provides a robust and user-friendly interface. The entire scheduling procedure is made simpler by its user-friendly design, adaptable features, and strong integrations. The ability to automate appointment reminders and follow-ups lowers no-shows and boosts client engagement, which is one of the main benefits. A smooth integration with well-known calendars like Google Calendar is made possible by the software's versatile calendar syncing capabilities. Client self-scheduling, online payment processing, and customizable intake forms are just a few of the additional services that Acuity Scheduling provides to make things easier for both businesses and customers. Businesses can learn a lot about their scheduling habits because to the thorough reporting and analytics, which facilitates data-driven decision-making. Overall, Acuity Scheduling streamlines appointment administration, freeing up time, lessening the load of administrative work, and boosting effectiveness.

Love It - Great Customization - Solid Functionality

Kommentare: I was so excited about getting a scheduling system for my private practice. My excitement soon turned to disgust and amazement when I trialed service after service and most were vitally flawed. They either didn't have customization options (which was VERY important to me) or they simply didn't work. Either way, they reflected poorly on my business and I was truly amazed at how difficult it was to find one that did what I wanted it to. I found it with Acuity though. I am so happy and relieved to have the confidence that it's working properly and to have the customization options to make it integrate and flow with the rest of my business

Vorteile:

Besides the obvious, most important piece: it actually works (others did not), here are some other key pros. So much customization. I'm astounded at how much you can modify the client's scheduling page. There's the root code and table(s) to actually get the job done but, on top of that, you can customize everything around it: the wording, the look, the buttons, the colors, the options, etc. The wording was especially important to me. I prefer that the scheduling system gives off a feel that is congruent with the rest of the business. Clients have the option of creating an account/password if they want to manage all of their appointments. Everything syncs immediately with my personal google calendar. You create your blanket availability but then you can also manually block out times. You can 'pad' before and after appointments to make sure you're doing all you need to. You don't have to, but you can create different appointment types with different settings. You can also create a 'class' / 'group' and allow clients to reserve spots. The other crucial part for me was the client-emails. Some of the systems provided little to no customization. They were basically going to talk to your clients however they felt like. You can customize all of it with Acuity. You can word the emails the way you want to. Clients get confirmations when you schedule something, cancel something, etc. You can choose to get a copy of the emails that are sent to clients so that you know exactly how it looks. You can even add a custom note (in addition to the original custom email) so that it's two-fold customized to that particular client for that particular situation. In case I haven't been clear: it's the customization that is so crucial to me. :) All this in mind, it's actually cheaper than many of the other systems. And I want to emphasize one more time: not only is the customization crucial, but other systems flat out didn't work. The actual coding seems so solid here.

Nachteile:

This isn't a con - it's just an unknown. It's a new practice and I'm the only staff. Once there are other service providers, I don't know how well Acuity will flow with that. Considering the solid coding that they seem to have, I'm guessing it will work very well (with a lot of customization! haha) but I thought it's fair to mention that I'm not aware of how well the system works with multiple staff members. One other tiny piece of con: how the actual system looks from the inside (on our end). It's not aesthetically joyous but I didn't buy Acuity as a piece of art that I can gaze into with a glass of wine. So I don't care that much. It works. And it lets me customize it so it integrates with my business and provide consistency and function for my clients. I love it and am relieved to have it.