LeadSquared Erfahrungen

Über LeadSquared

Erhöhe die Verkaufsgeschwindigkeit deines Unternehmens mit LeadSquared CRM. 15.000 Verkaufs-Benutzer auf der ganzen Welt vertrauen darauf.

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Vorteile:

Software integrates the company work process as per its own requirement. Hassle free CRM software.

Nachteile:

He has difficulties working with a number of contacts. The integration with other administrative softwares is a bit complicated.

Bewertungen zu LeadSquared

Durchschnittliche Bewertung

Benutzerfreundlichkeit
4.3
Kundenservice
4.5
Funktionen
4.3
Preis-Leistungs-Verhältnis
4.2

Weiterempfehlungsquote

8.0/10

LeadSquared hat eine Gesamtbewertung von 4.3 von 5 Sternen basierend auf 131 Nutzerbewertungen auf Capterra.

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Nutzerbewertungen filtern (131)

Rahul
Rahul
Administrative Assistant - Admissions in
Verifizierter Nutzer auf LinkedIn
Bildungsmanagement, 11-50 Mitarbeiter
Verwendete die Software für: Mehr als 1 Jahr
Herkunft der Bewertung
Quelle: GetApp

Very Useful Software for Sales Field

5.0 vor 6 Jahren

Kommentare: I am using this software for our institution from last 1.5 years and found it very helpful. We have 5 users along with 1 administrator. It is very handy and hassle free software. Being as a administrator of the software in our organization I can say that is it very easy to adopt and our users are very friendly with this software.

Vorteile:

Reminder Pop-ups. E-mail campaign, Defined dashboard, Landing page integration, Auto responders, Separate list for particular data, HTML mailer creation, transactional SMS and Various Kind of Analytical Reports, etc. Export import feature of the LSQ to help generate more defined reports in excel format. E-mail campaign report helps to target the audience based on open and click rate of the mailer. Gets immediate responses from helping team (Technical team) at the time of any kind of technical error or at the time of support requirement.

Nachteile:

Third party integration with LSQ takes time.

Rajesh
VP Finance & Accounts in Indien
Telekommunikation, 51-200 Mitarbeiter
Verwendete die Software für: Mehr als 2 Jahre
Herkunft der Bewertung

In Betracht gezogene Alternativen:

CRM That Made A Difference

5.0 vor 5 Monaten

Kommentare: So far Good, Excellent.

Vorteile:

Software integrates the company work process as per its own requirement. Hassle free CRM software. Helped in understand , knowing for what reason the service was delayed. Easily, identify at which level the task is pending, delay can be identified & productive steps can be taken to avoid the delay.

Nachteile:

Earlier, automation tools offered to us was bit costly which refrain us from fully atomize the work process. (Now, that the price has been reduce). As the Billing & Ticketing solution is not provided the work process has become more cumbersome, as multiple software is required.

Rishi
Store manager in Indien
Automotive, 1’001-5’000 Mitarbeiter
Verwendete die Software für: Mehr als 2 Jahre
Herkunft der Bewertung

Need more Improvement

3.0 letzten Monat Neu

Vorteile:

Easy to install and use via web browser

Nachteile:

SlowNot accurateServer issue mostlyCan't use all functions bcz they won't work

Mahara
Team Lead in Indien
E-Learning, 1’001-5’000 Mitarbeiter
Verwendete die Software für: Mehr als 2 Jahre
Herkunft der Bewertung

Easy to use in android devices

5.0 vor 3 Monaten

Kommentare: Simple and effective software for maintaining all kinds of sales & marketing activates.

Vorteile:

Its so friendly for usage. And it can be operated in mobile phones itself. Best software for field sales and marketing time. With in fraction of seconds we can mark all information even while we are discussing with our customers.

Nachteile:

If we do a recording meeting , if any call or any other 3rd party interruption is done total recording have been crashed several times. Not supportive we lower model devices.

Deepa
Deepa
Campaign Specialist in Indien
Verifizierter Nutzer auf LinkedIn
Informationstechnologie & -dienste, 1’001-5’000 Mitarbeiter
Verwendete die Software für: 6-12 Monate
Herkunft der Bewertung

An easy to use CRM for sales and Marketing Automation

4.0 vor 4 Monaten

Vorteile:

Thanks to LeadSquared, we can efficiently track our sales and take follow ups in real time. The process of adding and exporting leads are simple. With LeadSquared the lead flow can be effectively automated and managed. LeadSquared allow us to track leads through it various filters.

Nachteile:

There is a limit off 100K leads that can be exported at one time. Cannot integrated multichannel to target user. In terms of automation a limited level of control is available.

Verifizierter Rezensent
Marketing Director in USA
Verifizierter Nutzer auf LinkedIn
Marketing & Werbung, 51-200 Mitarbeiter
Verwendete die Software für: Mehr als 1 Jahr
Herkunft der Bewertung

In Betracht gezogene Alternativen:

Long Implementation and Setup Process, Poor Support

3.0 vor 4 Jahren

Kommentare: I would only recommend this product if you do not have any data to import from other software tools or if you are looking for very basic functionality. If you are planning to use more advanced functionality, ask them to FULLY demo it for you. Ask lots of questions, don't make any assumptions! I wish I had spent more time doing my due diligence during the evaluation process. I probably would have discovered it was not the best fit.

Vorteile:

The price is what was most attractive about this software. For the feature set included the price was right compared to the marketplace.

Nachteile:

The setup process took much longer than anticipated. We had data to import from another system and working with the support staff off-shore was a challenge. I wound up having to pull an internal resource (developer) to get the import completed. I consider myself pretty savvy with marketing automation/email marketing/crm software tools and I was challenged with the implementation. When all was said and done, we were unable to gain all of the reporting and functionality we initially thought we were purchasing.

Devesh
Operations Head in Indien
Bildungsmanagement, 51-200 Mitarbeiter
Verwendete die Software für: Mehr als 1 Jahr
Herkunft der Bewertung

In Betracht gezogene Alternativen:

Great CRM Platform for B2C Businesses

5.0 vor 5 Monaten

Kommentare: Lead Management and accumulation from various sources and channels has made various segments of operations organized

Vorteile:

1. Automated and Customizable Workflows 2. Targeted Email Campaign 3. APIs and Connectors with various other platforms

Nachteile:

Nothing as of now, mostly fulfils our requirements

Sunil
Business development manager in Indien
Medizinische Geräte, 11-50 Mitarbeiter
Verwendete die Software für: Mehr als 1 Jahr
Herkunft der Bewertung

In Betracht gezogene Alternativen:

It’s definitely a good tool to have if you are looking increase efficiency of your sales team

4.0 vor 5 Monaten

Kommentare: Overall experience has been satisfactory in terms of using LSQ as a CRM tool. Looking forward to try out other features as well to see how it can bring more efficiency to the team.

Vorteile:

The think that I liked the most is the ease of use that comes with LeadSquared & they have pretty decent deck of useful features too.

Nachteile:

As of now there is one thing I am not very satisfied is that there is no planner available or the task calendar is also pretty average.

Roshan
VP- Marketing in Indien
Versicherung, 51-200 Mitarbeiter
Verwendete die Software für: 6-12 Monate
Herkunft der Bewertung

In Betracht gezogene Alternativen:

A capable Sales CRM for startups and small businesses

4.0 vor 5 Monaten

Kommentare: Leadsquared has helped us streamline our Lead and Sales funnel management. The team has helped create custom solutions where ever required and has always helped us resolve issues both in the software as well as at the business level.

Vorteile:

Adaptability & Customization Ease of use Easy administration Customer Support

Nachteile:

Reporting suite isn't the best in the industry. Each report works in silos and doesn't really capture the full picture. However, they have been working on it and constantly improving. Email suite and other marketing features have limited use cases. I understand that those aren't the core of the product, so it's ok. But these can get better.

shivendra
VP Sales & Marketing in Indien
Finanzdienstleistungen, 51-200 Mitarbeiter
Verwendete die Software für: 6-12 Monate
Herkunft der Bewertung

In Betracht gezogene Alternativen:

Review - Lakshmishree Investment & Securities Pvt. Ltd.

5.0 vor 5 Monaten

Kommentare: amazing

Vorteile:

multiple customizable reports at different user levels

Nachteile:

issue in integration with our backoffice

Pankaj Singh
Pankaj Singh
Marketing Automation Specialist in Indien
Verifizierter Nutzer auf LinkedIn
Personalwesen, 51-200 Mitarbeiter
Verwendete die Software für: Mehr als 1 Jahr
Herkunft der Bewertung

Marketing Automation tool for SMBs

4.0 vor 2 Jahren

Kommentare: Overall, the tool is fulfilling all the requirements of any SMB. Especially with a small team this tool is for you to achieve things fast.

Vorteile:

Very easy to use. Administration can be done without any coding hardcore skills. Landing page creation is easy and feature like some Landing page some module can be visible or hide on mobile is a great one without any coding. Support is great. The customer care team is very fast in responding to customer queries.

Nachteile:

Third-party tool integration sometimes feels limited. When it comes to reporting all required reports are available like lead source, lead history, but advanced-level reporting feels limited. for SMBs leadsquared is sufficient.

Antony
Senior Process Associate in Indien
Verifizierter Nutzer auf LinkedIn
Bildungsmanagement, 1’001-5’000 Mitarbeiter
Verwendete die Software für: Mehr als 1 Jahr
Herkunft der Bewertung

Decent CRM Tool for Education management companies

3.0 vor 3 Jahren

Kommentare: For education management companies who are looking for a cost effective solution, Leadsquared may be the right choice for you. Comparing to Hubspot & Zoho we felt Leadsquared is cost effective and process friendly.

Vorteile:

We were looking for a cost effective CRM tool which could support our business process and Leadsquared was exactly like that. Even though it does not have lot of fancy features like other CRM's it does the job. Lead data capturing and followup task reminders are good. It also gets integrated with our calling tool which reduces us some of the burden.

Nachteile:

Sending mails through lead squared is not very supportive. Also the tool becomes very slow at times in-spite of good connectivity.

Nitya
Nitya
Email Marketing Manager in Indien
Verifizierter Nutzer auf LinkedIn
Informationstechnologie & -dienste, 11-50 Mitarbeiter
Verwendete die Software für: Mehr als 1 Jahr
Herkunft der Bewertung

LeadSquared-With its features, It beats all CRMs

4.0 vor 7 Monaten

Vorteile:

In my opinion Leadsquared is the best CRM tool. Leads are captured and distributed to the agents for calling. The sales dashboard is easy to create and excellent to pull reports. It is a cutting-adge tool that supports every type of technology integration.

Nachteile:

Leads are sometime not captured in real-time. This CRM cannot be integrated without the help of a Customer Success Manager.

Preetha
GM-Operations in Indien
Bildungsmanagement, 51-200 Mitarbeiter
Verwendete die Software für: Mehr als 2 Jahre
Herkunft der Bewertung

Good CRM for marketing purpose

5.0 vor 5 Monaten

Kommentare: As a CC manager, I can effectively track my CC's and this plays a very important role in the growth of my company. Leadsquared is very helpful in the sales and marketing department and I can experience the percentage of lead conversion increased after using the leadsquared CRM.

Vorteile:

Leadsquared helps to capture leads very effectively from different sources and lead distribution is also very useful. We could clearly track the call report of the tele sales team very effectively and could monitor them. We could analyse the lead stages also.

Nachteile:

It will be good if we can add call recording saving options so that we can do call audits very effectively without any additional payment. Every automation costs, so that is also not affordable for us since we are a start up company. Report area is lil bit confusing. It could be made user-friendly. Mobile CRM, sometimes it's getting hang

Krishna
System Administrator in Indien
Bildungsmanagement, 11-50 Mitarbeiter
Verwendete die Software für: 6-12 Monate
Herkunft der Bewertung

In Betracht gezogene Alternativen:

Using LSQ for overall lead tracking and sales activity.

5.0 vor 5 Monaten

Kommentare: We had some issues in beginning but now it's sorted and working fine.

Vorteile:

Lead Capture, Automations, Separate Activities, Creating Forms, Phone Call Metrics, Notifications, etc. These are the features which we like in the LSQ CRM.

Nachteile:

Pricing is very high for Apps connector and Automation timing is slow. Activity import is not working properly. Kindly look into this.

Akash
Assistant Manager in Indien
Bildungsmanagement, 11-50 Mitarbeiter
Verwendete die Software für: Mehr als 1 Jahr
Herkunft der Bewertung

In Betracht gezogene Alternativen:

Good Support Available for Account Manager

5.0 vor 5 Monaten

Kommentare: Overall experience is very good. Initially we struggle to implement the system in our organisation but with the help of current Account Manager it really helps and able to implement the Leadsquared in a very short time.

Vorteile:

Account Managers at Leadsqaured are doing great job. They have supported us at every point. Where ever we need help. They taught me everything so that i will not have any dependency and able to resolve most of the things myself. Features at leadsquared are decent enough. They have fulfill at least basic to moderate requriement.

Nachteile:

I can see there is only one major Con. Reports available on the Leadsquared are very limited. Most of the time we have to use custom report or skip reports.

Irfanudeen
Senior Academic Counsellor in Indien
E-Learning, 5’001-10’000 Mitarbeiter
Verwendete die Software für: Mehr als 1 Jahr
Herkunft der Bewertung

Leads management with the help of LeadSquared

4.0 letztes Jahr

Kommentare: I really liked this tooI for managing all my leads and I using this daily, I would recommend LeadSquared for those who need to organize, manage, categorize the assigned leads. And we create customer profiling concerning their nature of requirements like sales management or customer handling, student accounts management, call centers, ITs, Schools, higher educational institutes, even organizations for managing employees' details.

Vorteile:

Beneficial Sales user dashboard for tracking our leads, graphical representation of our lead funnel, task management with upcoming tasks with reminders and overdue tasks, along with activity summary. Quite impressing smart view mode and various lead stages for categorizing the leads.

Nachteile:

Sometimes the leadsqaured page takes more time for server management. The Leadsquared portal lags while accessing multiple leads, and the task reminder constantly pings us through the mail. Still, in the spam list, some text inputs are not showing correctly in the lead details like emojis, style fonts, some languages words.

Srijani
Executive - G&D in Indien
Krankenhausversorgung & Gesundheitswesen, 5’001-10’000 Mitarbeiter
Verwendete die Software für: Mehr als 2 Jahre
Herkunft der Bewertung

In Betracht gezogene Alternativen:

AMRI using LeadSquared Software

5.0 vor 5 Monaten

Kommentare: It was really good and helpful to streamline lot of sales processes.

Vorteile:

Lead Distribution and Lead Management - Digital module worked really well.

Nachteile:

More dashboard or reports options should be there.

Dawn
Director of Admissions in USA
Hochschulbildung, 11-50 Mitarbeiter
Verwendete die Software für: Mehr als 1 Jahr
Herkunft der Bewertung

Great software with excellent support and customer software

5.0 vor 8 Monaten

Kommentare: Leadsquared has helped us to automate our admissions department and to better manage our leads. We no longer miss most of our calls and we are able to manage communication with students. One of the great feature is that each email that is sent to and received from a student is logged into the student's file. This has eliminated students denying that they received important communications.

Vorteile:

Integration was easy and the flexibility we had in establishing lead status was a great benefit

Nachteile:

The application is not accessible via mobile phones Not able to restrict some areas of the application. Not able to differentiate admissions call from other calls so every call gets set up in the database as a lead

MD Masoom
MD Masoom
Sr Executive Sales and Research in Indien
Verifizierter Nutzer auf LinkedIn
Informationstechnologie & -dienste, 501-1’000 Mitarbeiter
Verwendete die Software für: Mehr als 2 Jahre
Herkunft der Bewertung

Best Marketing Automation and CRM Software

4.0 vor 3 Jahren

Kommentare: My overall experience with LeadSquared is amazing, I like their dashboard and reporting features the most.

Vorteile:

I like everything about LeadSquared but mostly I like their simple CRM interface. I like the way we are able to create different camping for different members and shoot an email at one go. like their dashboard and report feature the most, they are very accurate and informative.

Nachteile:

There is one thing that I want to say about it that I dislike about it and that is their price is a little bit expensive compared to others, but I can say that it is worth to spend on it.

Aditya
Business Development Executive in Indien
Finanzdienstleistungen, 51-200 Mitarbeiter
Verwendete die Software für: 6-12 Monate
Herkunft der Bewertung

An effective lead management software

5.0 vor 5 Monaten

Kommentare: PHX has been using LSQ for the past 8 months and there has been the ease in lead distribution, Lead nurturing and management compared to our last used CRM

Vorteile:

Mostly, lead management is the best feature which helps in organizing leads and following ups in a timely manner. The Dashboard feature is also one of the best features which help to get an overview per our customized layout. Customer service is also worth commenting upon since the escalations were taken priority and resolved in the committed timeline.

Nachteile:

The dashlets on the dashboards should have more editing options to customize more as per our requirements. The CRM interface loading speed is different and it has been no improvement in the Contact center systems. The data reflected in some of the reports or the smart views/manage leads are real-time which has not been resolved in some requirements.

Jagriti
Managing Director, Owner in
Verifizierter Nutzer auf LinkedIn
Personalbeschaffung & -besetzung, 51-200 Mitarbeiter
Verwendete die Software für: Mehr als 1 Jahr
Herkunft der Bewertung
Quelle: GetApp

Brilliant tool for Lead Automation - helping Marketing and Campaigns

5.0 vor 7 Jahren

Kommentare: I have been very impressed with LeadSquared - that we had chosen amongst a plethora of tools available for the purpose - but none was as useful and easy to use as LeadSquared. We were doubly impressed with the depth of thinking that had gone in thinking each feature and how to make it the most useful for actual users. My sales and marketing team are quite excited by the effectiveness of the tool - and our witnessed business growth is a strong testimonial. As a decision maker, I get quick and intuitive reports which helps in aligning our strategy to our business goals and keeps team performance high. LeadSquared team has been exceptional in providing support and promptly resolving our queries in minutes. I strongly recommend LeadSquared.

Vorteile:

1. Can be used even by Junior staff with minimal training - very intuitive product. 2. Has all the features that help us in our sales/marketing automation. 3. Landing page feature helps us creating mini sites and getting effective metrics. 4. Strong reliable support. 5. Good pricing options - value for money! I would strongly recommend the reader to take LeadSquared tour and try it - you shall definitely find it worth your business value!

Nachteile:

Granularity of access for lists for campaigns can be improved.

Alex
Managing Director in Indien
E-Learning, 11-50 Mitarbeiter
Verwendete die Software für: Mehr als 2 Jahre
Herkunft der Bewertung

A reliable platform for scaling your business

5.0 vor 5 Monaten

Vorteile:

The Ux is well thought through and easily adaptable. The customer support is really strong. Integrations and payments are seamless. Certain payments you need to make for some value additions are very quickly accessible in the portal itself and have a quick TAT of implementation.

Nachteile:

Certain features are required while scaling your business such as Team management, the price point for such features is a little on the upside.

Venkat
Vice President - Operations in
Verifizierter Nutzer auf LinkedIn
Informationstechnologie & -dienste, 201-500 Mitarbeiter
Verwendete die Software für: Mehr als 1 Jahr
Herkunft der Bewertung
Quelle: GetApp

Leadsquared - Simple, Feature Rich and Powerful Lead Management Solution

5.0 vor 7 Jahren

Kommentare: We have been using LeadSquared for about 2 years now for all our Email Marketing and Lead Management requirements. LeadSquared has been exceptionally good and has been evolving continuously to give us more features and options. My teams love the ease of use, the design and the continuously evolving new features. The customer support has been exceptional. The LeadSquared team has heard and responded to us extremely well, be it new feature request or other support requirements. The lead capture and nurturing dashboards have been immensely useful in our sales and marketing reviews. The dashboards and reports helped us improve our process. Kudos to the LeadSquared team for developing an excellent software. I would strongly recommend LeadSquared to anybody that is looking for a great lead management tool with an excellent ROI.

Vorteile:

1) Excellent set of features and continuously evolving 2) Simple and Extremely user friendly Interface 3) Powerful and extremely useful dashboards 4) Quality of support 5) Excellent Up time record without any problems

Nachteile:

1) We would love to replace our CRM completely but there are a few things that LeadSquared misses for our needs. But we believe that these features are scheduled in the roadmap. So, its just a matter of time.

Rohit
Digital marketing Executive in Indien
Maschinenbau oder Wirtschaftsingenieurwesen, 1’001-5’000 Mitarbeiter
Verwendete die Software für: 6-12 Monate
Herkunft der Bewertung

Leadsquared helps us manage leads efficiency.

5.0 vor 5 Monaten

Kommentare: Any issues faced are easily resolved by customer support. It has helped us streamline our processes. The most beneficial feature is lead prioritization and it had helped us very much. It can be used an industry-specific CRM and otherwise which is a good point for CRMs.

Vorteile:

Captures lead from various sources and help in filtering them. Helps in data management. There is no privacy concern. Helps track the team and is easy to use as well. Automation in marketing is helpful and makes our process more quickly. Having used another CRM I can say that this switch has only helped out business more with it's additional features.

Nachteile:

There is no problem that we are facing currently. It's a good CRM. It is user-friendly but for someone new to the world of being able to use CRMs it can take some time to get there.