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Über MarketSharp

MarketSharp bietet Sanierern eine Möglichkeit, kostengünstige Leads zu generieren, mehr Leads in Verkäufe umzuwandeln und Kunden auf Lebenszeit zu schaffen.

Erfahre mehr über MarketSharp

Vorteile:

It has plenty of features, although their utility is not much more than with a free crm.

Nachteile:

It's hard to 'learn' unless you do it side by side with someone who knows it. The videos just aren't detailed to have someone go at it on their own...there are so many processes to have to do.

Bewertungen zu MarketSharp

Durchschnittliche Bewertung

Benutzerfreundlichkeit
4.1
Kundenservice
4.4
Funktionen
4.1
Preis-Leistungs-Verhältnis
4.2

Weiterempfehlungsquote

7.8/10

MarketSharp hat eine Gesamtbewertung von 4.2 von 5 Sternen basierend auf 52 Nutzerbewertungen auf Capterra.

Nutzerbewertungen filtern (52)

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Nutzerbewertungen filtern (52)

Rhonda
Rhonda
Owner in USA
Verifizierter Nutzer auf LinkedIn
Verwendete die Software für: Mehr als 2 Jahre
Herkunft der Bewertung

Great CRM company to work with. Their tech support team is super friendly and have all been great

5.0 vor 7 Jahren

Kommentare: Great CRM company to work with. Their tech support team is super friendly and have all been great to work with the last sixteen years. We love MarketSharp and what it brings to the table for our business. We can't imagine how we could do it without them.

Vorteile:

I like how it integrates all of the business functionalities into one software system. It is extremely easy to use and the support people are beyond friendly and helpful.

Nachteile:

They are constantly working on new updates and features. I'm hoping their next update will allow access to individual contacts from the reporting page.

Mike
General Manager in USA
Bau, 11–50 Mitarbeiter
Verwendete die Software für: Mehr als 2 Jahre
Herkunft der Bewertung

MarketSharp Review

5.0 vor 2 Monaten Neu

Kommentare: I love the experience overall. I like the functionality and the reporting that MarketSharp offers.

Vorteile:

It was a platform that allows every department from call center, to sales, to production to the great reporting.

Nachteile:

The mobile application and not full access to edit documents for the templates on a macbook.

jorge
admin in USA
Bau, 2–10 Mitarbeiter
Verwendete die Software für: Kostenlose Testversion
Herkunft der Bewertung

Absolutely Terrible Experience with MarketSharp

1.0 letzten Monat Neu

Kommentare: I had one of the worst experiences imaginable with MarketSharp. From the start, their sales team misrepresented the product, using high-pressure tactics and making false promises about the software’s capabilities. After signing, it became immediately clear that the software didn’t deliver on any of the essential features we were promised, especially the webhook functionality they touted as a core selling point. Within weeks—way before our first billable month—we canceled, realizing that this product simply didn’t work for us. Despite canceling and explaining the lack of functionality, MarketSharp is now attempting to collect fees, even threatening legal action for a product we didn’t even use for two full weeks! On top of that, our team invested substantial time and resources, totaling over $50,000, trying to make their flawed system work—time and money completely wasted due to their deceptive practices. It’s disheartening to see a company like MarketSharp prioritize short-term profits over customer satisfaction and honesty. No company should expect payment after failing to deliver on their promises and pressuring clients to sign up in the first place. Avoid MarketSharp if you value transparency, reliability, and respect.

Vorteile:

not much, it lacks interface, functionality,

Trish
Owner in USA
Bau, 11–50 Mitarbeiter
Verwendete die Software für: Mehr als 2 Jahre
Herkunft der Bewertung

Marketsharp review

5.0 vor 4 Jahren

Kommentare: Customer service has been the best we have ever had with any CRM program and we love how easy it is to get help almost immediately with anything we need.

Vorteile:

I love that we can set up automated emails and text messages to go to our clients

Nachteile:

Scheduling installations and assets has been difficult but not sure we know exactly how to use for what we need yet.

Todd
President in USA
Bau, 11–50 Mitarbeiter
Verwendete die Software für: Mehr als 2 Jahre
Herkunft der Bewertung

MarketSharp Rave Reviews

5.0 vor 4 Jahren

Kommentare: Pleased with the functionality. The cloud based data gives me piece of mind. I recommend the software to friends in the construction industry.

Vorteile:

Seamless data capture and integration with Leap/Quickbooks.

Nachteile:

The setup was arduous for a tech novice.

Annemarie
Co-Owner in USA
Bau, 2–10 Mitarbeiter
Verwendete die Software für: 1-5 Monate
Herkunft der Bewertung

In Betracht gezogene Alternativen:

Very happy with product and service

5.0 vor 5 Jahren

Kommentare: We have been really happy with the functionality. We compared MarketSharp and Salesforce before purchasing. Though MarketSharp was more expensive, the built in functionality for our business, and the industry and business intelligence we get with the monthly webinars has been worth it.

Vorteile:

Ability to track and automate customer communications, manage activities, track whether we are meeting sales goals, integrations with lead generation sources and calendars, monthly webinars on how to better use the system and on key business metrics.

Nachteile:

Would like to be able to customize our dashboard, however we can still get the data we need through reporting features.

Samuel
cto in USA
Bau, 11–50 Mitarbeiter
Verwendete die Software für: Mehr als 2 Jahre
Herkunft der Bewertung
Quelle: SoftwareAdvice

Too expensive, bad customer support, too inaccesible

1.0 vor 12 Monaten

Vorteile:

It has plenty of features, although their utility is not much more than with a free crm

Nachteile:

customer service doesn't respond, resources inaccesible, very expensive

Elmer
Owner in USA
Bau, 2–10 Mitarbeiter
Verwendete die Software für: 1-5 Monate
Herkunft der Bewertung
Quelle: SoftwareAdvice

Terrible terrible software

1.0 vor 8 Monaten

Kommentare: It was awful, do not sign a contract with this company

Vorteile:

I hated everything about it and the customer service is the worst I have ever seen.

Nachteile:

The worst customer service ever , they were terrible

Mark
General Manager in USA
Verifizierter Nutzer auf LinkedIn
Baumaterial, 11–50 Mitarbeiter
Verwendete die Software für: Mehr als 2 Jahre
Herkunft der Bewertung

I spend more time on MarketSharp so I have to spend less time figuring everything out.

5.0 vor 7 Jahren

Vorteile:

A software program that works is nice. But when you have a company that stands by the product to fit your needs, and a support staff that takes their job seriously. You have SUCCESS. MarketSharp is a vital tool for us and it has grown with us. We started with one license, and as we grew we obtained many licences all with a fair investment. What I would like to see is integration with PhoneWagon (not just a call tracking system). When a call comes from my tracking number, the caller id available information (even if it is just the calling from phone number) will immediately go to MarketSharp (not just a CRM).

Nachteile:

What I would like to see is integration with PhoneWagon (not just a call tracking system). When a call comes from my tracking number, the caller id available information (even if it is just the calling from phone number) will immediately go to MarketSharp (not just a CRM).

Kali
Kali
Inside Sales Representative in USA
Verifizierter Nutzer auf LinkedIn
Einzelhandel, 501–1’000 Mitarbeiter
Verwendete die Software für: 1-5 Monate
Herkunft der Bewertung

Customer Service is Top Notch

5.0 vor 6 Jahren

Kommentare: Overall, Marketsharp has been extremely beneficial to our company. The whole team has come together to make our experience very positive and custom fit for our needs.

Vorteile:

Marketsharp provides a great home improvement CRM that has changed how my company does business.

Nachteile:

Because there are so many different functionalities, it takes a while to fully grasp all the concepts and make them work for us, specifically.

Amanda
President in USA
Bau, 11–50 Mitarbeiter
Verwendete die Software für: Mehr als 2 Jahre
Herkunft der Bewertung

Marketsharp for construction

4.0 vor 2 Jahren

Kommentare: It has been a great experience overall

Vorteile:

I like that it is user friendly and we can use it for our basic needs but also expand on them if we want to

Nachteile:

Having more storage space would be helpful to upload more documents

Jason
President in USA
Bau, 11–50 Mitarbeiter
Verwendete die Software für: Mehr als 2 Jahre
Herkunft der Bewertung
Quelle: SoftwareAdvice

Invest in your business to succeed

5.0 vor 6 Jahren

Kommentare: MarketSharp does everything for your business. A few years ago, we looked at going to "a more robust" big business based system for automation of emails and confirmations. After spending thousands, I had to abandon the migration as the software couldn't hold a candle to MarketSharp and all the features in this system. Another big benefit is that you pay for each simultaneous user and not just every name you put in the system. This is huge when you have a backend of guys who need to be assigned work orders and service tickets without actually logging in to the system or running any reports. Depending on the size and needs of your production/service staff and promotions people, this could be a gigantic cost savings.

Vorteile:

The system is very easy to use allowing for the training of others and removing the owner/manager from day to day tasks. Measure your salespeople with objective data, and take it a step further to track demographics to see which sales rep to send where. Track advertising sources and returns on investment with accurate numbers. Schedule production tasks in an easy to understand calendar. Attach documents to the record to have all the necessary data at your fingertips. Integration with Quickbooks (desktop, online & enterprise), Home Advisor, Home Advisor Instant Booking and lead capture scripts reduces lots of duplicate entry and is a major time saver

Nachteile:

I wish I was more comfortable with everything in the system. After using for 11 years, I still have yet to track commissions in the program to save time calculating payroll. The major faults in the program are in the user and not the system.

Valerie
office manager/bookkeeper in USA
Bau, 2–10 Mitarbeiter
Verwendete die Software für: Mehr als 2 Jahre
Herkunft der Bewertung

Marketsharp Eval

4.0 vor 4 Jahren

Kommentare: Basically, we use MarketSharp for keeping track of appointments, client contacts, and sending out email reminders of appointments. We also send out emails for long term follow-up after potential clients have not hired us for their project, to see if they may want to return to us for future projects.

Vorteile:

MarketSharp is useful for keeping track of all the clients we encounter, and then being able to see what projects we have done with them in the past. It helps us know when clients contacted us, how they found us, and what was the result of the contact (phone calls, meetings, jobs, etc.)

Nachteile:

The reporting! We find it difficult to get the information we need without going through trial and error many many times. We try this and then try that, and hope we get what we want. All the different options seem confusing to us, and not very straight forward. The reports use up so many pages and seem like they could be condensed on the page to not require so many sheets of paper.

Max
Marketing/Operations in USA
Bau, 11–50 Mitarbeiter
Verwendete die Software für: Mehr als 2 Jahre
Herkunft der Bewertung

MarketSharp for Contractors

4.0 vor 4 Jahren

Kommentare: The tech support team is great. I really like dealing with them. The are quick and efficient. We have reviewed other options. For now, we are going to stick with MarketSharp.

Vorteile:

I like that we can make notes about a project that our whole team can see. I like the functionality of the calendar. I like that MS pushes to Quckbooks too.

Nachteile:

I am hopeful that we will see more AI brought into the software. For example, it would be nice for our team to be able to speak their notes into the CRM automatically. It would also be nice to incorporate products like Company Cam so that we can match pictures with jobs. We would also like to see further integrations with Leap (estimating software).

Mark
President in USA
Bau, 11–50 Mitarbeiter
Verwendete die Software für: Mehr als 2 Jahre
Herkunft der Bewertung

Robust CRM and business management software

5.0 vor 4 Jahren

Kommentare: We have a long term relationship with Marketsharp and they have made us a ton of money. Simplifying CRM use and being able to access customer history is invaluable to us.

Vorteile:

User interface is clear and logical. Tabs, buttons and hot links are all very functional.

Nachteile:

This is not an app. You will not benefit from it if you dont learn all the aspects of what it can do. We made the mistake of thinking we "knew it all" and have spent countless hours correcting our assumptions. The Marketsharp university is a comprehensive source for how to do it right. Customer support is amazingly quick and efficient.

Eric
Adjuster in USA
Verwendete die Software für: Mehr als 2 Jahre
Herkunft der Bewertung

We are happy with this CRM because we can also use it for marketing.

4.0 vor 7 Jahren

Vorteile:

This CRM is great when customers call in. We can look up their name, address, or phone number, to see if we've ever talked to them before. If we have, it will show any notes from that past contact. We can also attach any type of document to each person. The job details section comes in handy, giving us the chance to see any job details. We're able to put in exactly how much of whatever product we installed. If we quote a lead, but they don't buy it, we can attach the proposal to them in MarketSharp. If that person calls back at a later time, we can immediately look up what was quoted to them, without having to get them over to the salesman, who may or may not be with the company anymore.

Nachteile:

This CRM is not mobile-friendly at all. We have tinkered with a few other CRMs along the way, and this was, by far, the worst of the bunch when it comes to using on anything other than a computer. It would also be nice if they somehow integrated with an estimating software, so you could use it to quote customers. Right now, it's more of a database of your prospects, leads, and customers.

Erik
Director of Operation
Bau, 11–50 Mitarbeiter
Verwendete die Software für: 1-5 Monate
Herkunft der Bewertung
Quelle: SoftwareAdvice

Marketsharp 1 Year Review User

4.0 vor 8 Jahren

Kommentare: Just over a year ago I was employed into a position where Marketsharp had been being used for the last few years. The operating system isn't extremely hightech and complicated to navigate which made it extremely easy for me to learn how to operate. The tabs you have available are contacts, activity list, calendar, sales, production, services & reporting. I find myself spending most of my time in the contacts, calendar and reporting tabs. The operating system isn't complicated as it directs you step by step from turning your prospect into a lead, then to a customer. Once a customer you have the option to input details about there products purchased, the production time table, how much commission the salesman is taking, the costs for material, and then an area for services on that specific job. Marketsharp is not too large of an operating system which makes it easy to navigate and find new tabs to utilize and play around with for the needs of your company. I would recommend Marketsharp to anyone who is new to handling day to day operations or doesn't have the time to stay up to date as much as they'd like. It will keep you on track with what you've sold and reaching out to past customers in the future.

Vorteile:

Easy to navigate. Simple layout. Quick print documents for customers or leads. Custom reports already designed for the office staff or management. Easy to use map and zillow tools to lookup future job sites. Email assistant for following up with leads and customers. Direct mail outlets that will send direct mail out to a specific list or area around town. (Have not used this feature as much as we should but only time will tell) The app does almost everything you need it to do. Very basic and easy to understand for the older generations.

Nachteile:

It's not an operating system for everyone in the company to use. An operational & production manager will use this most and you'll get what you need out of it. Not the right operating system if you want everyone to be on the same page in the organization.

Verifizierter Rezensent
Verifizierter Nutzer auf LinkedIn
Bau, 51–200 Mitarbeiter
Verwendete die Software für: Mehr als 2 Jahre
Herkunft der Bewertung

Multitude of Options for this Software

4.0 vor 6 Jahren

Vorteile:

What I really enjoy about MarketSharp is the fact that there are so many different uses for it and I don't think my company has even scratched the surface with all of them. We use MarketSharp for a multitude of tasks including the calendar to set up times for installs and services with our crews as well as our Call Center. We also use it to run reports for payroll to pay individuals bonuses and commissions and all notes regarding a client are in one place.

Nachteile:

Because there are so many different options to use for this software, it can become convoluted. For instance, one of my tasks right now is to figure out what each employee needs in regards to permissions and too many of them have been checked for even the simplest employee. It can be time consuming. Would prefer if everything was more streamlined.

Michael
GM in USA
Bau, 11–50 Mitarbeiter
Verwendete die Software für: Mehr als 2 Jahre
Herkunft der Bewertung

Adaptable CRM with Integrations

5.0 vor 4 Jahren

Kommentare: Exceptional all around

Vorteile:

I first met [SENSITIVE CONTENT HIDDEN] in 2004 at a conference in Orlando, I was so impressed by him I signed on right away as MarketSharp grew so did my business, by learning the program and implementing it in my business I have increased efficiency greatly MarketSharp is always evolving and adding to their long list of integrations This allows for seamless automatic activities with other apps and programs

Nachteile:

There really are no "cons" The only issue is you need to dedicate time to to learn and use with this program you never stop learning it I'm always going back in to pick out a new nugget to use

Reid
Owner in USA
Bau, 2–10 Mitarbeiter
Verwendete die Software für: Mehr als 2 Jahre
Herkunft der Bewertung

KO Concrete Coatings

5.0 vor 4 Jahren

Kommentare: We can see the overall track of our business.

Vorteile:

Scheduling and production fields are used most often in our business.

Nachteile:

Please work on the Mobile background more. We use large ipads and it definitely needs upgraded

cory
Solar Consultant in USA
Öl & Energie, 11–50 Mitarbeiter
Verwendete die Software für: Mehr als 2 Jahre
Herkunft der Bewertung

Marketsharp Clunky

3.0 vor 4 Jahren

Kommentare: Very clunky and integration is a joke. Support is bad most of the time.

Vorteile:

Ease of use for the most part. It's simple to enter the leads

Nachteile:

The new chat feature. It's in the way. You should be able to change the location of it or mute it.

Rick
General Manager in USA
Bau, 11–50 Mitarbeiter
Verwendete die Software für: Mehr als 2 Jahre
Herkunft der Bewertung

Great Value and Customization

5.0 vor 4 Jahren

Kommentare: Our overall experience is excellent. We wouldn't want to run without MarketSharp.

Vorteile:

We use several features of this product including the ability to add on features that add value such as the ability to text our customers, constant contact and guild quality. Everything integrates well. Reports are totally customizable.

Nachteile:

There is a learning curve at the beginning. But it is well worth the effort.

Ashley
Manager in USA
Bau, 11–50 Mitarbeiter
Verwendete die Software für: Mehr als 2 Jahre
Herkunft der Bewertung

Daily User

4.0 vor 4 Jahren

Kommentare: I no longer have to write appointments down on a white board!!!!

Vorteile:

The scheduling is the best thing EVER. I like that Market sharp holds webinars are different ways to use it. I know there is so much more that it can do I just need to learn how.

Nachteile:

The job tracking I cant use. Its to difficult to enter the information.

Gary
President in USA
Bau, 11–50 Mitarbeiter
Verwendete die Software für: Mehr als 2 Jahre
Herkunft der Bewertung

MS Review

4.0 vor 4 Jahren

Kommentare: I like it overall however I wish it would work with Mac Products.

Vorteile:

The ability to track projects from anywhere in the world.

Nachteile:

It does not work well with iPads. Our sales team uses iPads exclusively. It also will not allow us to edit the dates on attachments which makes our process very difficult.

David
Marketing coordinator in USA
Bau, 51–200 Mitarbeiter
Verwendete die Software für: Mehr als 2 Jahre
Herkunft der Bewertung

Sturdy CRM

4.0 vor 4 Jahren

Vorteile:

Customizing reports allows us a great look into how we're doing

Nachteile:

We'd like to have the ability to attribute an inquiry to multiple sources