BigTime Erfahrungen

Excellent PSA tool, offers good return on investment.

Kommentare: BigTime spares our admin and bookkeeping division a part of time, we already recorded time in Quickbooks, which was all entered by hand. With BigTime, representatives log their time, and with many buttons, we are able send all the information from our employees' timesheets to Quickbooks for finance. We collaborate with other firms on our contracts, we utilize this as a asset and monetary venture administration apparatus for all contracts. We utilize it for all time following for our different ventures, the reporting segment is incredible - lots of standard reports accessible or we have the capacity to make our possess. Billing is additionally exceptionally simple, there are so numerous choices for how to bill that we are able utilize anything makes the foremost sense for us based on different subtleties, as well as for our clients. Cost following is additionally exceptionally straightforward and natural for our workers.

Vorteile:

The ability to sync with Quickbooks is a significant selling factor for our firm; it has proved quite useful in checking data. We can also use the sync capability to create projects in Bigtime that are not yet in the billing stage and maintain them there until the project is awarded to us. The program that we now use for all-time tracking and billing is highly straightforward for both workers and contractors to use, as well as incredibly adaptable and versatile. Your support crew is wonderful; they are incredibly attentive and comprehensive, and they respond quickly to my inquiries; they have been a huge help to me in my varied support requirements.

Nachteile:

The one big issue we've had is that our Quickbooks sync doesn't always function properly, but it's difficult to identify whether this is a BigTime or a Quickbooks issue.

[sensitive content hidden] was responsive and helpful

Kommentare: easy to use and the chat support is extremely helpful and useful.

Vorteile:

ease of use and integration with QBO, invoicing and WIP tracking, easy to train for staff input of TS

Nachteile:

slow to add some features that would be helpful for payments. Adding feature to charge client service fees for ACH and credit card payments, allowing us to edit payment post if entered incorrect or if Client over pays to track credits.

Software only good at time tracking, not billing management.

Kommentare: This product was grossly misrepresented to me by the sales team. They don't understand the capabilities of the software and only want to make a sale. It is not a good software for me and a terrible fit. I specifically said I didn't want to have to integrate with QB and now that is the only option I have to get reports and billing invoices. It will take many hours to reconcile back to QB and at this point, it would take less time to start over with a new software.

Vorteile:

It is easy to input time and create the invoices.

Nachteile:

I don't like the fact that I can't generate a report of services billed. You have to integrate with another software like QB to get any information on sales by item. You can't easily see how much a client owes you without manually adding up the outstanding invoices and the credits don't apply. There is no way to generate a billing invoice in BigTime. Basically it is only useful to track time and create invoices. Also, BigTime Wallet is unreliable for depositing payments. It take more than ten days in some situations.

Big Time Software

Kommentare: Our firm is very happy with Big Time. We have been using the software for almost three years and it has evolved nicely into a very important tool in our daily use. We use it for project time tracking, budgeting, task management, and invoice prep and tracking - it meets a great need for us!

Vorteile:

Big Time has been a terrific tool for our firm to track time on our projects. The software has been easy to learn and navigate. I have been able to create specific reports that best meet our tracking needs. We also use it for project management, budgeting, and invoice preparation and tracking.

Nachteile:

I have nothing negative to say about Big Time. From customer support to online Knowledge Base, the answers to most questions can be found easily. The training and follow up support has been top notch. We are very happy with Big Time!

BigTime review

Kommentare: BigTime is a very useful program.
I suggest it without a second thought.
You can control everything with very big ease and the very imortant is that you know at any time you have next to you the support team to answer all your queries and solve all your problems.
Is my pleasure to use BigTime.

Vorteile:

BigTime program can do it all, you can use it for project management modules, time tracking, expenses, resource allocation and finances. Very friendly for use program. Can have integration with WIP tracking and other programs. The 24/7 chat support is very helpful and gently and they can answer to all of our queries.

Nachteile:

The mobile app is very limited and it stucks very often. Except this I cannot say that I find something else negative by using BigTime.

BigTime BigSmile

Kommentare: No complaints. There will be issues with every software program, especially when using in conjunction with another software program.

Vorteile:

The efficient time tracking & synching with the accounting software to run billing. The interface is user friendly & everybody in the office can enter time & track project status.

Nachteile:

The synch agent is not always reliable.

Review of BigTime

Vorteile:

BigTime has a wide range of resources that are useful for the different types of healthcare projects we are exposed to. Reporting, expense entries, billing invoices are some of the relevant options that make it appealable for users.

Nachteile:

Some reports are hard to customize. It may require someone who is technically sound to incorporate it within the platform for regular use.

Admin Assistant

Kommentare: I am very happy with Big Time and your customer service.

Vorteile:

I like how intuitive BT is and I like the invoicing system.

Nachteile:

I would very much like to be able to cap invoices to budgets and to not be able to automate invoices that are over the budget in the system.

Track your tasks and time at the same time and have your invoices ready.

Kommentare: Just amazing, I enjoyed and is a profitable experience while exploring it more and more finding out more features, time tracking, and generating invoices is most profitable for me.

Vorteile:

Time tracking, tracking each task and period of task and deadlines, monitoring each team and members' tasks and time, and generating weekly, and monthly timesheets.

Nachteile:

There is nothing to be disliked about BigTimes, it is just the perfect combination.

Big time review

Vorteile:

- Easy to track your report and to manage.

Nachteile:

- You can't update your own report easy.

project budgeting and time tracking dashboard feature is very good

Kommentare: very good 9/5 out of 10. Great customer support that is United States based.

Vorteile:

BigTime has a great dashboard that enables me to see multiple jobs at once and see how our hours are tracking with our budgets. And it has a good hours / time tracking input format that is fairly simple and quick. It benefits our architecture office. [sensitive content hidden] helped us figure out some bulk commands that were a great time saver. Excellent and responsive customer support.

Nachteile:

there are a few kinks integrating with quickbooks, but they are minor in the overall scheme of things

Zendesk is wonderful/excellent service

Kommentare: Wonderful/Excellent service

Vorteile:

Tract Time/Billing/invoicing. It is wonderful to be able to invoice so easy and worry free.

Nachteile:

when the sync button will not work with QB.

Great customer support

Vorteile:

My customer support rep, [sensitive content hidden], was very responsive and helpful in getting my issue resolved. when we werent getting anywhere through the chat, he offered to jump on a call with me and helped me step by step

Nachteile:

there seems to be some redundancies in the platform that make it difficult to figure out where certain issues are stemming from/how to resolve them

New User of Big Time

Kommentare: Using Big Time will certainly save time in processing monthly invoices. I was also very happy with the "chat" assistance. So friendly , attentive and able to resolve concerns quickly

Vorteile:

New user of Big Time and immediately found the ease of working through the portal. User friendly - easy to use and navigate

Nachteile:

No major concern so far - as a new user I dont expect to have any issue

BigTime is a time recording and billing application for professional services companies that is host

Kommentare: BigTime is a robust and adaptable time tracking and invoicing system that provides a variety of features and capabilities to assist companies in more effectively managing their time and expenditures.

Vorteile:

BigTime is a time recording and billing application for professional services companies that is hosted in the cloud.

Nachteile:

However, the BigTime payment scheme may be a detriment. Although it offers a variety of pricing options to suit various needs and finances, some users have complained that the price can mount up rapidly, particularly for bigger teams or organisations with more intricate billing needs.

BigTime review

Vorteile:

Very useful software and an easy to master interface. It allows easy management of various custom reports and helps a lot in payments

Nachteile:

No major problem for this software only that it will be necessary to leave a little more fields customizable

The best solution for workflow management

Kommentare: BigTime is the best software for workflow automation and it is easy to learn. It increases the efficiency of the company, with several features. I recommend bigtime

Vorteile:

It is the best service automation software, a real helper that has helped us grow our business with its features. Bigtime makes it easy to manage various custom reports and process payments. Its interface is easy to use.

Nachteile:

Since I have been using it I have not encountered any problems as such, it works very well

Solid Platform for Professional Services Organizations

Kommentare: Automating, improving, and reducing time and cost required to process weekly time and expense. Providing reporting and audit-ability across the entire process with a few button clicks vs having to sort through manual data collection templates.

Vorteile:

Overall, we have been very happy with BigTime and its use in support of our field consultants. Our production implementation went smoothly and their staff provided helpful training and support to assist us with our launch. In addition, we have been very pleased with the configurability of the platform - just about every time we wanted to do something a certain way, for example how we wanted to display the form for our field's timesheet data entry, there was a way to configure the system to our liking. Also, we have been very impressed with the speed of the system and the design of the user interface. It's very responsive, easy to use, and everything is laid out intuitively. Also, the Reporting module is very comprehensive and it provides a way to pull data just about any which way one could want. BigTime has also been responsive and helpful in helping to support us when certain custom reports were required and we needed some guidance. Special thanks to both CSRs for their support with our implementation.

Nachteile:

We have no outstanding support tickets currently and we have only seen a few small glitches but once we bring them to the vendors attention there is usually a way to correct it or some type of acceptable workaround. As far as suggested areas we think they can improve upon, one would be having the ability to set up to send specific invoices to multiple customer contacts on the To: line. Another area for improvement is sometimes the bill rate isn’t pulled into the invoicing module consistently so we have to re-enter all the rates in that particular project code. As far as platform enhancements to make BigTime even better, we have suggested the ability to enhance the Allocations module so a manager can forecast a resource across multiple projects within the same or multiple accounts from the same screen/grid. Today this must be done via clicking into each project in the Project List section which is time consuming and a little clunky. This would be huge for us since we have a number of consultants who work on multiple projects across a given week/month/etc. Another enhancement would be to provide easy-to-pull reports that show a consultants profitability (revenue generated minus cost) across a given date range. This is not currently doable with the platform, but all the data is there since the system maintains both bill rate and cost-level information. We are hoping these items make their way onto the product roadmap here in the relative near future.

Easy to use software with great customer support

Kommentare: As I've said above, fee tracking and time tracking have really tightened up for our company thanks to BigTime. We're able to know the health of our projects in one click with a report.

Vorteile:

Our small business needed a platform to help us accurately track the financial health of our projects. We moved to BigTime from QuickBooks Online because we needed deeper control of our time entries and fee tracking. The Report Center really leverages the data entered into the system so that at a push of a button your data is organized and presented in an easy to understand report. Custom reports are a great feature, and with the help of the support team you can create whatever report your company needs. Thanks to BigTime we've been able to track the health of our projects with precision, and the overall health of our company has BigTime to thank. Everyone we've worked with at BigTime ([SENSITIVE CONTENT]) have been extremely friendly and helpful whenever we've come to them with a problem or request.

Nachteile:

As BigTime has grown over the years they've taken their users suggestions to heart. If a feature isn't currently active on BigTime it most likely is in the pipeline for future integration. We've seen our suggestions turn into real features throughout the duration of our use of the platform which is always great to see when companies listen to their customers. Sometimes the reporting center isn't as intuitive as you'd like it to be, but with a little help from their support team they can help custom build your reports with you.

Honest Review of BigTime

Kommentare: Finding the right project manage the software to keep your projects on time and on budget can be tough. Luckily, big time aims to do just that.Big time is project management software with a focus on time tracking and budgeting.
Big time is project management and billing software targeted at professional service firms such as engineering, legal or IP services. The project management tools allow PMS to track time expenses, project status and task assignments, resource management tools to help keep teams on the same page and see how project plans fit together in big time includes a billing and invoicing features with a variety of industry standard billing scenarios to fit users and their clients specific needs. Big time is priced per user per month billed annually and offers three plans with increasing prices and features Express Pro and Premier. The bulk of big times features start with that Pro Plan with Premier adding items like resource allocation, revenue projections and unlimited API access. There's no free version of big time but there is a free trial available. Big time is web based and accessible via modern browsers. But it's also available for download on both Mac and Windows, and has mobile apps for both the iOS and Android devices. Big Time comes with a number of features to help you manage project management functions. Big time features project management tools to keep projects running on time and on budget.

Vorteile:

-Ease of use -The staff and support as being especially helpful -The mobile timesheet app is convenient for tracking time on a granular level

Nachteile:

-Data import from previous systems can be cumbersome with the user citing data not matching up after the import -The intergration with Quickbooks can prove difficult with some users complaing that the system have had a hard time syncing up

Flexible Project SetUp and QBO Integration

Vorteile:

We support many different kinds of projects and contracts. We have T&M, Fixed Fee, Recurring and some Fixed Fee with a T&M Element. We like BigTime because it is easy to set up a project with tasks (line items) that match our contracting terms. Also, it is possible to set Cost and Bill rates at the Company, Project or even Task Level. This kind of flexibility makes it easy for us to produce invoices that match our contract setup. We also needed something with fairly tight QuickBooks Online integration. BigTime deliveres here also. Lastly, the reporting facility in BigTime is very usuable.

Nachteile:

There is not really anything that I find I don't like. From time to time, I have a feature request for the BigTime team. They communicate very well regarding their roadmap.

BigTime Saves Time

Kommentare: Reporting and invoicing upon project completion.

Vorteile:

BigTime automate time and expense tracking on projects which improve productivity in real-time.

Nachteile:

The bugs that I used to complain about were eradicated by vendor success team.

BigTime is the real thing!

Kommentare: BigTime has changed our way of recording employees' time and invoicing our clients. Putting our time into BigTime is extremely easy for our employees. We can track projects and see productivity in real-time. This then easily translates into our invoices for quick review prior to emailing to clients. The response to the new look of our invoices has been amazing. We have been told they are so easy to review and process for payment. Several of our clients have completed the payment process on their end in a very short period of time, which has led to quicker payment to us.

Vorteile:

The best feature of BigTime is time tracking. First, it is easy for employees to record their time. Second, it gives managers the ability to track the time their employees spend on their projects.

Nachteile:

The only issue I have had so far is the need to refresh BigTime in a new window in order to see the changes that I made. It isn't a very big deal to have to do that. I was also told in the chat feature that using Chrome vs Edge would solve this problem. So an easy solution to a non-problem.

Big Time Switch from Timeslips after 20+Years

Vorteile:

It is bendable once you figure out exactly what you need it to do. Customer Support works with you to get to your end goal. I am particularly pleased with the ongoing support have received from [SENSITIVE CONTENT HIDDEN], who handles every support ticket with Support, Satisfaction and Complete Competence . Her knowledgebase is clearly an asset to her customers and what she is unsure of, she escalates and does not spin her or your wheels wasting time, which is a precious commodity in the World of REMOTE WORK Space.

Nachteile:

Its inability to perform some task that I am used to which is to be expected in a switch form one system to the next.

Bigtime is a game changer for design budgeting, billing and project management

Kommentare: Managing our time and invoicing more efficiently and put it into a functioning system and process rather than just using spreadsheets.

Vorteile:

This software has really made it possible to track everything in one place and it can easily be customized to fit your type of business and how you operate. The customer service is second to none. The initial training is top notch and they can walk you through everything to help you get set up. They are quick to respond and get you through every problem you encounter along the way. Worth every penny

Nachteile:

4 stars for "ease of use" is because of the flexibility to handle numerous types of companies the amount of options can be overwhelming but once it's set up correctly and can comprehend the work flow for your company it gets easier to manage changes and additions to your system. Some of the important functions in the system are often small text links hidden at the bottom of the screen and are hard to find especially if you're not used to navigating the system. It would be great if they update these to buttons on the screen in a place that is easier to find.