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Vorteile:

I liked the fact that there is tech support for all hours of the day when running into a conflict. They give you detailed step by step guides to follow and also give feedback with problem solving.

Nachteile:

C. Their lack of secondary employee notification cost me time and money from employees, not showing up because they were not notified.

Bewertungen zu FlexBooker

Durchschnittliche Bewertung

Benutzerfreundlichkeit
4.7
Kundenservice
4.9
Funktionen
4.4
Preis-Leistungs-Verhältnis
4.7

Weiterempfehlungsquote

9.4/10

FlexBooker hat eine Gesamtbewertung von 4.8 von 5 Sternen basierend auf 41 Nutzerbewertungen auf Capterra.

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Nutzerbewertungen filtern (41)

Aaminah
Aaminah
Chief Support Officer in USA
Verifizierter Nutzer auf LinkedIn
Verbraucherdienste, 2–10 Mitarbeiter
Verwendete die Software für: Mehr als 1 Jahr
Herkunft der Bewertung

Just The Thing We Needed

5.0 vor 5 Jahren

Kommentare: Flexbooker was the center of our daily operations at one point, but as we've grown, we've tweaked our operations so scheduling is no longer a necessity. However, we still use Flexbooker for phone consultation scheduling purposes. The customer support is exceptional. We were able to tweak & edit some of the options. We will remain faithful customers unless it becomes absolutely necessary to operate without Flexbooker.

Vorteile:

Customer support is phenomenal, easy to use.

Nachteile:

I have no complaints. Flexbooker is great!

Antwort von FlexBooker

vor 4 Jahren

Thanks Aaminah! Awesome to hear we were such an integral part of your business, and remain a necessity!

Sally
Founder & CEO in USA
Verbraucherdienste, 501–1’000 Mitarbeiter
Verwendete die Software für: 6-12 Monate
Herkunft der Bewertung

Top quality, flexibility, reliability at a great price point. Great bone structure for innovation

5.0 vor 2 Jahren

Kommentare: I really can't say enough about Flexbooker as business partners. From my many years of operating large global financial businesses, I know how difficult it can be to find partners like this who care as much about your start-up as you do. The system is sturdy, well-designed, practical, and kept flexible enough to facilitate some the unique things we needed to do. I was surprised that they could do this so much better than much more expensive competitors, but certainly happy to find them. It was hard to find a company that could meet our global needs and our need for flexibility.

Vorteile:

Better constructed for flexible applications. Highly responsive to both our support and customization needs. They have so many great features that we are still discovering after 6 months. Direct involvement of founder in strategic initiatives is a big plus.

Nachteile:

We've had to work through some globalization issues and there are some still remaining. But for a product that was largely used in the U.S., it's facilitated our global needs well. Based on experience to date, I know Flexbooker will continue to strengthen their abilities to facilitate global interactions quickly.

Antwort von FlexBooker

vor 2 Jahren

Hi Sally, Thank you so much for leaving such a detailed and thorough 5 star review! We've all enjoyed working with you and assisting you with your requirements. It truly puts a smile on our face when we receive feedback such as this. We look forward to continue our partnership and be there for you when you need us! As always, we're just a message away. Thanks again and wishing you and your business all the best as we continue to grow together! - The Flexbooker Team

John
CEO / Owner in Deutschland
Transport/Güterfrachtverkehr/Schienenverkehr, 2–10 Mitarbeiter
Verwendete die Software für: 6-12 Monate
Herkunft der Bewertung

In Betracht gezogene Alternativen:

Overpriced Train Wreck

1.0 letztes Jahr

Kommentare: I signed up for flexbooker, thinking that it was a little bit expensive, but I thought it would be worth it to have that level of customization. It turns out that there's really not that much customization to be had. It's just endlessly detailed and complex for no reason, all of the features that any business needs can be duplicated in accuity for a lot less money. The features that they offer for paid are in a lot of other free software but that's whatever so I continue to use the software even though I had some issues with it, hoping that maybe it was just me and I was going to figure out the process as it goes, but as time went on, it became more and more apparent that there were some things that really needed to be fixed and a software I would have almost daily conversations with tech-support where they would assure me that it would be fixed. I even signed up for a virtual walk-through to explain the product to me better to make sure it wasn't me, but the representative didn't even show up to the zoom call. I had to wake up at three in the morning at my local time for this call and they didn't even show up. I contacted support to see what was wrong and it took them about 20 to 30 minutes to reply and say "oops". I asked if there was anybody else available and they said no. The whole thing seems to be run by about three people to customer service representatives. One guy that is the [sensitive content hidden] and may be a background programmer or some thing but I've never seen him

Vorteile:

The pros of flexbooker is that it is probably very flexible however the amount of flexibility that it provides is not enough in certain directions, and the user interface is so complicated that customizing it to be flexible for your specific purpose is a nightmare. However, [sensitive content hidden] from customer service is amazing and very patient

Nachteile:

Where to begin, first of all, I've already covered that the user interface is extremely complex and little arbitrary details can somehow throw off your entire calendar but that just sounds like a user error so I won't focus on that. I would say my top three beeps for flex Booker are A. it's extremely expensive for what it is. I was able to replicate all features in acuity for almost $20 less per month. B. their mobile application doesn't work, and shows no sign of working in the future due to the fact that they do not listen to their customers and have made absolutely zero improvements in the last six months. I had to buy an expensive iPad just to be able to use their software on the go because they're mobile application doesn't work at all I had to use it based out of a browser. C. Their lack of secondary employee notification cost me time and money from employees, not showing up because they were not notified. There are many other complaints, but those are probably the biggest ones.

Katie
Communications Manager in USA
Staatsverwaltung, 201–500 Mitarbeiter
Verwendete die Software für: 1-5 Monate
Herkunft der Bewertung

In Betracht gezogene Alternativen:

Finally - an appointment tool for businesses other than salons!

5.0 vor 3 Jahren

Kommentare: FlexBooker has been a breath of fresh air. It was easy to setup. It has superior individualism between schedules for different types of appointments and customization options. The customer service is stellar and the price vs. value is far superior to other tools we tried (and we tried about 10 before finding this one).

Vorteile:

- FLEXIBILITY: You can present your calendar in several different ways to tailor it to your application needs. - CUSTOMIZATION: You can customize your calendar to coincide with your branding. - COMMUNICATION: You can customize your email responses by schedule, rather than a "one size fits all" global email that doesn't work for every type of appointment. - COST: For the features, this is one of the most reasonably priced tools I've found. - CUSTOMER SERVICE: Not only are the representatives readily available throughout the day to help, with extremely quick response times...you aren't charged exponentially for receiving 1 on 1 customer service to set your tool up just the way you want it.

Nachteile:

The only con I've found so far is that sometimes it's a little difficult to navigate the administrator side of the tool. But that's just a learning curve. The more we use it, the easier it will be to navigate.

Jeff
Owner in USA
Verbraucherdienste, 2–10 Mitarbeiter
Verwendete die Software für: 1-5 Monate
Herkunft der Bewertung

In Betracht gezogene Alternativen:

Live Support that made for a smooth transition

5.0 vor 4 Jahren

Kommentare: Timely response, helpful staff, and a solid product that makes this part of my business much easier to manage. I look forward to working with this team for a long time to come!

Vorteile:

This software can do everything my business needs without having to adapt my business model to the rules or limitations of the software. The support staff went above and beyond to make the setup and transition smooth and prompt. I couldn't be happier with the process of getting started!

Nachteile:

There are minor areas where the software seems 'clunky' or a little lacking in the UI, but these are minor inconveniences ... nothing that makes me dislike the overall platform. (For example - an admin should be able to click on an appointment on the calendar and drag it to a new day / time. At this point, it appears that the only way to reschedule is to click on the appointment and fill out a form with the new date & time.)

Antwort von FlexBooker

vor 4 Jahren

Hi Jeff! Thanks for the insightful review. We're so glad you appreciate our amazing support team - we do too! Sneak preview: updating the calendar drag and drop functionality is on our roadmap, so get excited :D

James
Owner in USA
Gesundheit, Wellness & Fitness, Selbstständig
Verwendete die Software für: Kostenlose Testversion
Herkunft der Bewertung

In Betracht gezogene Alternativen:

I highly recommend FlexBooker!

5.0 vor 4 Jahren

Kommentare: I have 2 different locations as a massage therapist and I also do mobile massage. I have different prices for days and evenings. That created some scheduling issues. I couldn't figure out how a program was going to help me do everything I was requiring.

Vorteile:

I tried so many different programs, eight to be exact. None of them could help me with my various locations, times available, and price changes. I finally made contact with [SENSITIVE CONTENT HIDDEN] at FlexBooker, who really made all my dreams come true. I cannot begin to express my relief. I began to wonder if there really was a software scheduling program that would be able to help us. Within minute [SENSITIVE CONTENT HIDDEN] had done the complicated scheduling for me. I am very thankful.

Nachteile:

So far, nothing negative to say about this software

Antwort von FlexBooker

vor 4 Jahren

Hey James! So great to hear you found the right program with FlexBooker. Multiple locations and schedules can be tricky, so it's wonderful we were able to help. Know you can always reach out with any questions!

Lisa
Director in Australien
Professionelles Training & Coaching, 2–10 Mitarbeiter
Verwendete die Software für: 1-5 Monate
Herkunft der Bewertung

In Betracht gezogene Alternativen:

Easy to use, looks good on the website, great customer service

5.0 vor 3 Jahren

Kommentare: Very good.

Vorteile:

Flexbooker customer service is excellent, & I find the setup to be very good. Its easy to work with, and looks clean & simple on my website.

Nachteile:

The text messaging option (for confirmation and reminders) should be automatic, people booking in often forget to tick it.

Bruce
IT Manager in USA
Museen & Institutionen, 2–10 Mitarbeiter
Verwendete die Software für: 1-5 Monate
Herkunft der Bewertung

Very impressive set of features with excellent customer support

5.0 vor 4 Jahren

Kommentare: Our non-profit American Space Museum decided to re-open after temporary closure for COVID-19. We wanted to start out slowly by requiring reservations and also limiting the number of tours and guests per tour. After evaluating a number of competing services, we settled on FlexBooker. We are very pleased with how it meets our needs! One feature that we really needed was the ability for one person to book multiple guests all at once and for that guest count to apply toward any maximum guests per tour limit we had set. (A number of other products did not have that feature and required you to loop through the booking process for each person.) The integration with Google Calendar was so incredibly easy to set up. Now anyone in the office can see booked museum tours right in our shared Google Calendar without having to open our FlexBooker management page. SUPPORT: If you need an actual person, the Chat built into the Management page is well integrated with email support. The response time to both is impressive. I can't say enough about the support I received during setup and evaluation. (Special thanks to Nicole!)

Vorteile:

- The ability for one person to book multiple guests ALL AT ONCE and for that guest count to apply toward any maximum guests per tour limit we had set. No need to "loop". - Typical customer is NOT required to create an account. (Who wants to create an account for a single visit!) - Confirmation emails contain a link to change or cancel the booking WITHOUT having to sign into an account. - Confirmation and other emails very customizable but defaults are good. - Forms are customizable, including custom fields. - Forms can be standalone, modal pop-up on your site, or embedded in your site's page. - Impressive how well the sizing of forms adapts to the display size, whether on desktop or mobile and whether standalone, modal pop-up, or embedded. When you create the form, it gives you the basic code for the embed. - Integration with Google Calendar was incredibly easy to set up - Extensive reporting - Fairly good Mobile app for FlexBooker Management. - Booking forms can be standard or custom. Custom fields are easily added. - FlexBooker Management phone apps for Android and iPhone are available. - Excellent and easily accessible support via integrated chat and email! They also welcome suggestions.

Nachteile:

Did not have the ability to book multiple people with a different price for some of the people i.e. Adult, Senior, Child. However, support tells me they are looking at possibly adding that option.

Antwort von FlexBooker

vor 4 Jahren

Bruce, what a wonderful review :D We are so pleased you've had such a great experience with FlexBooker! So glad we could help The American Space Museum and Walk of Fame reopen with ease. Thanks for being a great client!

Andrew
Quality Assurance in USA
Medizinische Praxis, 501–1’000 Mitarbeiter
Verwendete die Software für: 1-5 Monate
Herkunft der Bewertung

An incredibly flexible system and staff that can provide a bit of everything for everyone

5.0 vor 2 Jahren

Kommentare: Incredible. For whatever nitpicks I have with the service, they are vastly outweighed by the sheer magnitude of positive experiences I've had with the service for the sheer level of flexibility the staff and program has for our needs. Setting it up was difficult but it was worth the time and money spent.

Vorteile:

It's sheer customization, and ease of use. There is no one correct way to do something, but many ways. You are not railroaded into doing things a certain way such as booking, scheduling but you can find a multitude of different ways to achieve the same end goal. The staff has also been beyond phenomenal and the ease of use of the service is incredibly accessible to anyone. The UI is clean and easy to use. The connectivity with APIs is also astonishingly robust with a massive level of integrations and synergistic use with other programs, services and features.

Nachteile:

The issue was initially with time zones, and blocks not syncing better. In general Flexbooker was lacking in functions that we needed initially for larger scale recruitment but as time went on it became rectified. Still, it was an issue out of the box that we simply were missing some features for a very large scale operation. There could also be better UI elements to preventing overlapping appointments. There's also some complexity to setting up everything to your specifications, but that is more a minor issue, but there could a better default customization experience set up.

Scott
Ownership team, Admin, Ads in USA
Einzelhandel, 2–10 Mitarbeiter
Verwendete die Software für: 1-5 Monate
Herkunft der Bewertung

Fantastic Integration

5.0 vor 3 Jahren

Kommentare: I'll better answer this in a month or two, but I am fully confident in, once we have adjusted our protocol and procedures to utilize the software to it's intended potential, our booking and customer communication ability will soar!!! so far, nearly perfect software!!! Only Jesus is perfect, so, I can't grant them that status, but they are running a close second!!!

Vorteile:

My first criteria in switching from our existing booking app/program was the ability to install Facebook, SnapChat Pixels, Google tracking, etc... Our ad spend is considerable and having the abilty to track who is actually booking appointments for our elective ultrasound studio is priceless. The customer service and support is top of the line, and, once again, priceless, because, even though the software is easy to customize, implement and adjust, there is always a learning curve and the nearly immediate response with answers, or give me moment and they return, very quickly, with a solution is, indeed priceless. The launch of this software has very enjoyable, my only regret is that we didn't start here... but we are here now, and not the least bit disappointed... To many years of a stellar partnership!!!!

Nachteile:

Honestly, i don't have any issues what so ever, we will look forward to the launch of their app, it is anticipated and I'm fully confident it will be on par with the performance exibited in the software from the browser.

Sarah
Owner in USA
Gesundheit, Wellness & Fitness, 2–10 Mitarbeiter
Verwendete die Software für: Mehr als 1 Jahr
Herkunft der Bewertung

Great software with some negatives

4.0 letztes Jahr

Kommentare: Great company features. Not for everyone.

Vorteile:

Setup was pretty easy. Flexbooker really helped us with two location set up. The options available were amazing.

Nachteile:

Flexbooker still doesn't integrate with Square, which is widely used. We weren't able to use any of the payment processing companies they suggest, only PayPal, which doesn't offer credit cards to hold appointments. Sometimes we would have issues and message them, only to wait days or a week to get an answer. Client had multiple accounts in the database. We had to go in and delete the extras. The program itself would freeze on occasion. Towards the end of our usage, the communication was the main reason we are leaving. I don't want to wait days to get a response from a company. We found a different company that just works better for us.

Cynthia
Licensed Marriage and Family Therapist in USA
Psychische Gesundheitsfürsorge, Selbstständig
Verwendete die Software für: Mehr als 1 Jahr
Herkunft der Bewertung

Great Value and Customer Care is Excellent

5.0 vor 3 Jahren

Kommentare: Flexbooker has opened up so much time for me to focus on clients and my business, as people book directly from the site and I have to confirm the booking before it is okayed. Being in session I do not always have access to the phone so being able to have people do things independently is of the upmost importance to he business.

Vorteile:

It is pretty simple once you figure out all the things you can do. If you have any questions the customer service team is polite, Always answers in a timely fashion, and is extremely knowledgeable. [SENSITIVE CONTENT HIDDEN] has helped many times and she is absolutely fantastic!

Nachteile:

The way the features implement into the website can be a little confusing, perhaps making it more compatible with all designs (not sure how that works as I am not a web designer) but again once you get used to it it becomes simpler and if you have a question on how to do it the team is highly trained.

Shauna
Project Manager in USA
Krankenhausversorgung & Gesundheitswesen, 1’001–5’000 Mitarbeiter
Verwendete die Software für: 1-5 Monate
Herkunft der Bewertung

Flexible and great customer service

5.0 vor 3 Jahren

Kommentare: From picking FlexBooker, our deployment was done in less than 10 days. The Developers and Customer Support were tremendous in assisting me. When researching for a product, FlexBooker had 90% of the feature sets that we needed. It wasn't until I began configuring the software that some of our special needs bubbled to the top. With each need, the FlexBooker team was there to provide the solution.

Vorteile:

The product is very easy to use. The Developers and Customer Support have been very impressive in their response time. We are a pharmacy company providing vaccines which makes our business model unique to FlexBooker. I have thrown numerous customizations at them over the course of 3 months. They have been very accommodating in developing these for our needs. The Customer Support team always responds within a few minutes of logging a chat ticket.

Nachteile:

Because our business model is so unique, there were several custom functions that were not available. However the FlexBooker team took our recommendations and put them in as functionality. The reporting could be enhanced to provide more information and filtering flexibility. I was told that is on their roadmap. The supporting documentation could also be enhanced but is not a hinderance.

Antwort von FlexBooker

vor 3 Jahren

Thanks for the wonderful review Shauna! We're always excited to hear your new ideas and it's been great seeing your use of our platform grow over time. Looking forward to many years to come with y'all!

Emily
Aquatics Coordinator in USA
Gesundheit, Wellness & Fitness, 11–50 Mitarbeiter
Verwendete die Software für: 1-5 Monate
Herkunft der Bewertung

More features and Functions

4.0 vor 4 Jahren

Kommentare: Overall, I've had a great experience with outstanding customer service from Flexbooker. I would like to point out that [SENSITIVE CONTENT HIDDEN], am employee for your company has went above and beyond with assisting me with this new process we've implemented at our YMCA. You are helped me more than you know and I truly appreciate your prompt response and problem solving skills with any situation I've come to you with! Thank you, Emily

Vorteile:

I liked the fact that there is tech support for all hours of the day when running into a conflict. They give you detailed step by step guides to follow and also give feedback with problem solving.

Nachteile:

I wish there was an option to prohibit the use of customers double booking time slots. I also feel like sometimes it is very confusing to read for each hour what's going on. A more organized, less busy and more detailed design would help administrators be able to find booking reservations easily.

Antwort von FlexBooker

vor 4 Jahren

Appreciate your thoughtful review Emily! We love to hear that you've had such a positive experience with our support team! We are actually in the process of redesigning the calendar and home screen, so will take this feedback to our design team. Hopefully the new look will work even more seamlessly for you!

Summer
Owner in Kanada
Verbraucherdienste, 11–50 Mitarbeiter
Verwendete die Software für: Mehr als 1 Jahr
Herkunft der Bewertung

The Only Booking Software You’ll Ever Need!

5.0 vor 4 Jahren

Kommentare: I love Flexbooker it makes booking online a breeze and helps to automate my company. It also very user friendly.

Vorteile:

Flexbooker’s customer service is awesome! They were so knowledgeable and helpful in every way. They helped solve problems I didn’t even know I had. Thank you so much for all your help! It’s nice to know that this company truly cares about their customers.

Nachteile:

There is nothing I don’t like it’s so perfect!!

Antwort von FlexBooker

vor 4 Jahren

Hi Summer! Thanks so much for the glowing review :D We're very happy to hear how much you're enjoying your experience with FlexBooker! You know we're always here for you.

david
Director in Australien
Unternehmensberatung, Selbstständig
Verwendete die Software für: Kostenlose Testversion
Herkunft der Bewertung

Best on the market

5.0 vor 4 Jahren

Kommentare: We have been able to deploy into training and coaching environments and have created solutions that entirely remove the administration for staff training, whilst putting the power in the hands of students and clients to book sessions when they need it.
The clients I have deployed this solution to have been overjoyed at the ease of implementation and the ongoing opportunities we are uncovering to make even more changes to ways of working that will free up more and more admin time.
The customer service has been outstanding with rapid responses from support teams.

Vorteile:

The simplicity of the interface and the range of features that are available. Nearly every feature is configurable to create unique and customised solutions. The multiple options around booking forms, booking flow and calendar scheduling are by far the most comprehensive that I have found.

Nachteile:

It would be great to expose more CSS into configurable options. Such as removing some fields on the booking form by selecting which fields are required, rather than needing to learn and apply CSS.

Antwort von FlexBooker

vor 4 Jahren

Thanks so much for the referrals David! We have an affiliate/referral program that sounds like it would be perfect for you. We'll send you more info on it shortly. Regarding the customization of the booking form, that's actually on our roadmap to implement soon! We appreciate your feedback!

Amanda
Business Owner in USA
Gesundheit, Wellness & Fitness, 2–10 Mitarbeiter
Verwendete die Software für: Mehr als 2 Jahre
Herkunft der Bewertung

AMAZING- HIGHLY RECOMMEND

5.0 vor 4 Jahren

Kommentare: AMAZING!!!!

Vorteile:

Great software and even better customer service!

Nachteile:

Occasional bugs but always prompt fixes!

Antwort von FlexBooker

vor 4 Jahren

Thanks for the wonderful review Amanda! We always appreciate customer feedback, and are so happy to hear you've had great experiences with our support team! As you know, we're always here for you to reach out if you need anything :D

Garrett
dev in USA
Verbraucherdienste, Selbstständig
Verwendete die Software für: 1-5 Monate
Herkunft der Bewertung

Best Multi-User Staff Scheduling Application - Hands Down

5.0 vor 4 Jahren

Vorteile:

The customer service can only be described as elite. Not only does the software function great, but the team at FlexBooker has been available for comprehensive help at every step of the implementation process.

Nachteile:

I think the user interface could use a face life, but I don't think it's really an issue.

Antwort von FlexBooker

vor 4 Jahren

Hi Garrett! Appreciate you taking the time to write us a wonderful review! So happy you've been pleased with FlexBooker all around! And stay tuned because we have some design rollouts in the works ;)

Diego
OWNER / MANAGING ACCOUNTANT in USA
Buchhaltung, 11–50 Mitarbeiter
Verwendete die Software für: 1-5 Monate
Herkunft der Bewertung

Flex Booker is great for Accountants

5.0 vor 2 Jahren

Kommentare: We are implementing this software for Tax season, and time and calendar management are of upmost importance. Especially with the Pandemic. Flexbooker has been able to help us manage office Traffic and personal contact during these unpredictable times.

Vorteile:

flex booker's ease of integration is paramount. It can easily customize into an existing organizations processes and simplify already tedious tasks. Not to mention the customer support; Absolutely excellent. Any questions or concerns, they are on it to assist you in anything they can.

Nachteile:

I am not very tech savvy, so at times, it can be overwhelming with the many features that the program has. This is not really a CON since after reviewing the features it can be understood why the options are there. Simply that in the initial glimpse at the software, one can feel like its too much to do.

Rebecca
Apparel Shop Chair in USA
Einzelhandel, 201–500 Mitarbeiter
Verwendete die Software für: 1-5 Monate
Herkunft der Bewertung

Usefulness for Retail Resale Shop run by Volunteers

5.0 vor 2 Jahren

Kommentare: It is user friendly and the staff are wonderfully responsive both in knowledge and speed of reply.

Vorteile:

Reduces the time required for shop chairs to schedule appointments and our consignors have loved our going to an appointment system rather than standing in line.

Nachteile:

I wish there was a wait list feature that could be administered by the Shop Chairs, and I would like to be able to open an appointment and schedule someone without opening the whole system to the general public. Perhaps I just don't understand enough.

Antwort von FlexBooker

vor 2 Jahren

Hi Rebecca! Thank you so much for leaving a 5 star review! We're over the moon to hear Flexbooker has made things easier for both your shop chairs and consignors. Feel free to reach out to us via support for further assistance and recommendations on how we can make things even easier for you, we're always happy to help! - The Flexbooker Team

Danish
CEO in Pakistan
Informationstechnologie & -dienste, 2–10 Mitarbeiter
Verwendete die Software für: Mehr als 1 Jahr
Herkunft der Bewertung

In Betracht gezogene Alternativen:

Very impressive App and Costumer service Excellent

5.0 vor 2 Jahren

Vorteile:

My friend told me about Flexbooker. After use i like it so much. I use it as my Qalandar. Easy to use.

Nachteile:

I use it as a my personal book . i have not notice any Cons

Matthew
Matthew
Vice President, Clinical Solutions in USA
Verifizierter Nutzer auf LinkedIn
Gesundheit, Wellness & Fitness, 11–50 Mitarbeiter
Verwendete die Software für: 1-5 Monate
Herkunft der Bewertung

Exceeded Expectations

5.0 vor 4 Jahren

Kommentare: Using Flexbooker for scheduling our employer flu vaccination appointments exceeded my high expectations. The staff was very accommodating and expedient in handling all my questions and requests, which led to universal positive feedback from the employers in our program. Without hesitation, I highly recommend Flexbooker for any business and individual in need of scheduling assistance. I look forward to using their services in the years to come!

Vorteile:

Ability to customize to my needs; ease of use; scheduling for my staff at particular locations; integration of documents into booking page

Nachteile:

requirement to download certain reports rather than it showing up automatically on the website

Antwort von FlexBooker

vor 4 Jahren

Thanks for the wonderful review Matthew. We're so happy FlexBooker seemed to be the perfect fit for your business!

Belinda
Administrator in USA
Professionelles Training & Coaching, 2–10 Mitarbeiter
Verwendete die Software für: 1-5 Monate
Herkunft der Bewertung

Flexbooker User Review

5.0 vor 3 Jahren

Kommentare: Overall the customer service has been excellent! Questions and emails are answered in a timely manner.

Vorteile:

The software is very intuitive and offers additional features such as color coding services and pre-written email and SMS communications

Nachteile:

The inability for a customer to schedule multiple appointments without starting the process again

Antwort von FlexBooker

vor 3 Jahren

We appreciate the glowing review Belinda! We're so glad you're enjoying your FlexBooker experience. Thanks to customer feedback like yours, we do have plans to implement a "shopping bag" feature so your customers will be able to choose multiple appointment types on different days before checking out. We'll be sure to let you know when it's ready for you!

Kirsten
Teacher in USA
Bildungsmanagement, Selbstständig
Verwendete die Software für: 1-5 Monate
Herkunft der Bewertung

Excellent addition to my small business

5.0 vor 4 Jahren

Kommentare: Flexbooker allows parents to schedule additional lessons around their child's busy schedule.

Vorteile:

As a teacher/tutor, I need families to self-schedule their private lessons due to the vasodilation between online learning and hybrid learning.

Nachteile:

While setting up my calendar I needed assistance. However, [SENSITIVE CONTENT HIDDEN] quickly adapted the software to suit my needs as a teacher.

Antwort von FlexBooker

vor 4 Jahren

Hi Kirsten! Thanks so much for your great review! We really appreciate you taking the time to give us feedback, and are so pleased that you've found FlexBooker to be a wonderful improvement to your tutoring business. We're here for you if you ever need us!

Richard
president in USA
Krankenhausversorgung & Gesundheitswesen, 2–10 Mitarbeiter
Verwendete die Software für: 6-12 Monate
Herkunft der Bewertung

Best appointment software!

5.0 vor 8 Jahren

Kommentare: We went from Square appointments to Flexbooker. Square didn't have the flexibility to manage our simple appointment requirements. Flexbooker was able to fit our needs and their customer service was on top of everything step by step helping us get set up. They even made some changes to the software to fit our requirements. Highly recommend them!

Vorteile:

flexibility, customer service.

Nachteile:

non

Antwort von FlexBooker

vor 4 Jahren

Appreciate the nice review Richard! We're always adapting with customer feedback and are so glad we were able to help make some beneficial customizations for iSPA!