Wir helfen Unternehmen in der Schweiz
seit 15 Jahren bei der Softwareauswahl

Über NetSuite

NetSuite, das führende Cloud-ERP, bietet Transparenz und Kontrolle, um mit intelligenten Entscheidungen schnell zu wachsen.

Erfahre mehr über NetSuite

Vorteile:

Netsuite is fairly intuitive for being such a complex system. I also really love the Sandbox capability.

Nachteile:

We also had some questionable customer service with our initial rep at one point (in regards to scheduling/cancelling appointments on us).

Bewertungen zu NetSuite

Durchschnittliche Bewertung

Benutzerfreundlichkeit
3.8
Kundenservice
3.7
Funktionen
4.1
Preis-Leistungs-Verhältnis
3.8

Weiterempfehlungsquote

7.5/10

NetSuite hat eine Gesamtbewertung von 4.1 von 5 Sternen basierend auf 1’445 Nutzerbewertungen auf Capterra.

Haben Sie NetSuite bereits verwendet?

Teile deine Erfahrungen mit anderen Softwarekäufern.

Nutzerbewertungen filtern (1’445)

Apeksha
Sr Accounting Manager
Verifizierter Nutzer auf LinkedIn
Informationstechnologie & -dienste, 1’001–5’000 Mitarbeiter
Verwendete die Software für: Mehr als 2 Jahre
Herkunft der Bewertung

Best ERP out there

5.0 vor 3 Jahren
Untertitel auf Deutsch sind im Videoplayer verfügbar
Elizabeth
Elizabeth
Solutions Consultant
Verifizierter Nutzer auf LinkedIn
Computer-Software, 201–500 Mitarbeiter
Verwendete die Software für: Mehr als 2 Jahre
Herkunft der Bewertung

Has bugs for such a powerful, expensive program

3.0 vor 2 Jahren
Untertitel auf Deutsch sind im Videoplayer verfügbar
Víctor
Víctor
CS Lead in Spanien
Verifizierter Nutzer auf LinkedIn
Personalwesen, 501–1’000 Mitarbeiter
Verwendete die Software für: Mehr als 2 Jahre
Herkunft der Bewertung

In Betracht gezogene Alternativen:

It is a great ERP but it is not for everyone

5.0 letztes Jahr

Kommentare: Accounting, Trasury. Reporting (but we ended up doing the reporting outside the ERP)

Vorteile:

Netsuite has a lot of potential when automating processes. It is a great ERP for big Companies or big startups.

Nachteile:

There is not much literature about netsuite or learning material. Because of this, you are trapped with Consultants. Sometimes you might get lucky but sometimes no. I had both experienceThe ERP is complex to implement. It has become popular in the startup world but it´s complexity does not make it ideal for everyone. Yes. the potential is great but you really need to do a good research before jumping to implement this ERP

Antwort von Oracle

letztes Jahr

Thanks for taking the time to leave a review, Victor! If you haven't already done so, feel free to check out our NetSuite Customer Community. https://community.oracle.com/netsuite

merance
President in USA
Verifizierter Nutzer auf LinkedIn
Einzelhandel, 2–10 Mitarbeiter
Verwendete die Software für: Mehr als 2 Jahre
Herkunft der Bewertung
Quelle: GetApp

Look out for high price increases at renewals

4.0 vor 4 Wochen Neu

Kommentare: They are as bad as used car salesmen. Very little after purchase support unless you want to pay big money in support fees. Always trying to upsell you overpriced services you don't need or should be covered by your over priced annual contract. For example, you can report a system bug that is definitely THEIR problem, and the first thing they want to do is charge you money to look at it. System has gotten buggier the last few years after upgrades. Reporting is really bad. For a retail business, they don't even have a standard inventory aging report. You can't do exchanges. If you print barcode labels, you will have to pay extra for an add on app with another company to bulk print labels from receivings etc. Search function for items stinks. You need to use wild cards, the results are hard to narrow down, many fields aren't searchable at all (like vendor MPN) . If you have just a few products and a small amount of inventory it is fine, but if you have a lot of SKU's, it stinks.

Vorteile:

I like that the software connects to all our systems - amazon/website/ebay. I like having one system for everything - accounting/inventory management. The system is also very forgiving - any mistakes are easily corrected. I love the flexibility of adding fields to items and customizing needs for business.

Nachteile:

After the initial 3 years with the company where the annual software increases were about 5%, now that we are on year 5, the increase will be 20 to 30% annually hereafter. At this rate, the software will be unaffordable in a few years. Beware of this because it is a big undertaking switching ERP systems and when there is no cap on the fees they can change when you renew, you could find yourself unable to pay for the system and forced to look elsewhere. If you sign up, i would ask for a maximum cap of 5% per year for software increases.

Steve
Steve
VP of Product and Cust. Satis. in USA
Verifizierter Nutzer auf LinkedIn
Unterhaltungselektronik, 201–500 Mitarbeiter
Verwendete die Software für: Mehr als 1 Jahr
Herkunft der Bewertung

Enterprise software is so expensive, you'll choose NetSuite out of desepartion

3.0 vor 2 Monaten Neu

Vorteile:

NetSuite is the standard for companies when they get over about 100 employees or $100m in revenue. You can't afford a "real" enterprise system, but you've far outgrown something like Quickbooks. It is a good value for what it does, but it's really neglected in terms of UI, modern integrations, and basically anything Web 2.0.

Nachteile:

The user interface is basically frozen in time from 2008. It's just terrible. You can't even believe this is being sold as a modern web app. We just migrated within the last 2 years, so it's not like we're on some legacy instance. And when there is a modern option, like an Android app for expense tracking, it's got such horrid reviews that I won't install it on my poor phone. No way. I'm sure the system keeps our accounts accurate, but from a user's point of view, it's super sad to see how old and ugly this product us.

Eric
Lead Software Engineer in USA
Pharmazeutika, 51–200 Mitarbeiter
Verwendete die Software für: Mehr als 1 Jahr
Herkunft der Bewertung

Everything you need for accounting.

4.0 vor 4 Monaten

Kommentare: Our accounting department was able to scale from QuickBooks to NetSuite but with a lot of training. Our development team has had to walk away many times just trying to get our applications to connect.

Vorteile:

NetSuite definitely has everything you need from an accounting system. You will need training and there is a steep learning curve, especially if you're upgrading from something like QuickBooks.

Nachteile:

As a developer I found integration challenging. There's a lot of permissions that you need to set for the user and if you're not an admin, you will find this tedious. I understand the need for various levels of security, but between tokens and keys and permissions, it's been a big headache. Once you are connected, you need to know the table relationships before you can begin writing code to exchange data.

Antwort von Oracle

vor 3 Monaten

Thanks for taking the time to leave a review, Eric! If you haven’t already done so, feel free to check out our NetSuite Customer Community. https://community.oracle.com/netsuite

Laura
CFO in USA
Non-Profit-Organisation Management, 201–500 Mitarbeiter
Verwendete die Software für: Mehr als 2 Jahre
Herkunft der Bewertung

Difficult to Implement but good back end

4.0 vor 2 Monaten Neu

Vorteile:

Once you have processes and reports set up, very easy to use. Processes quickly. Integrates nicely with other software.

Nachteile:

Implementing anything new is very difficult; in house implementation teams are poor; feel nickeled and dimed every time we need something (quarterly check ins are really disguised sales opportunities).

Janis
Office Manager in USA
Kosmetik, 2–10 Mitarbeiter
Verwendete die Software für: Mehr als 1 Jahr
Herkunft der Bewertung
Quelle: SoftwareAdvice

Bad Company

2.0 vor 2 Monaten Neu

Kommentare: Terrible. No customer support and if you do not review your contract they will just cut you off. Tried to close my year but before I could they turned off software because we chose not to renew contract. Never had such a bad experience. would not recommend to anyone, ever!!!

Vorteile:

Able to keep better track of inventory and sales

Nachteile:

Customer support lacking. Unless you are willing to pay extra forget about talking to anyone. Also lack of contact with Account Manager. Had 2 calls from two separate account managers and nothing since.

Michael
Database Administrator in USA
Non-Profit-Organisation Management, 51–200 Mitarbeiter
Verwendete die Software für: Mehr als 1 Jahr
Herkunft der Bewertung

NetSuite is slow

4.0 letzten Monat Neu

Vorteile:

NetSuite is thorough, multi-faceted, and endlessly customizable.

Nachteile:

The slow speed of basic actions, such as opening a customer record for viewing or editing makes life difficult.

Jose
CTO in USA
Medizinische Geräte, 51–200 Mitarbeiter
Verwendete die Software für: Mehr als 1 Jahr
Herkunft der Bewertung

Good money for value product

5.0 letzte Woche Neu

Vorteile:

lots of customizable options and pretty easy to navigate and use and pretty flexible

Nachteile:

had to build a lot from scratch and had to train developers on how we want it.

Julio Mario
Fractional CFO in Kolumbien
Buchhaltung, 2–10 Mitarbeiter
Verwendete die Software für: 6-12 Monate
Herkunft der Bewertung

Netsuite - another level ERP system

5.0 vor 2 Monaten Neu

Kommentare: What all that experience was pretty good I was part of the implementation to suffer was very very complete. It has all the different reports. We also had the analytic software and it does what it's supposed to do.

Vorteile:

What I most liked about Netsuite, is that it is a very robust software and it gives you the assurance that you are working in a suffered that has the complete and verifiable information

Nachteile:

I think it is very expensive, and perhaps there should be threshold, and what type of companies should buy this software, because it is not for every company, company can go bankrupt buying this software if It doesn't have enough contribution margin to pay for it.

Mecia
Accounting Manager in USA
Non-Profit-Organisation Management, 1’001–5’000 Mitarbeiter
Verwendete die Software für: Mehr als 2 Jahre
Herkunft der Bewertung

I enjoy working in NetSuite

5.0 vor 5 Tagen Neu

Vorteile:

The system is customizable, yet the majority of the NFP products meets our needs without further customization.

Nachteile:

Our system doesn't allow us to enter an invoice date that is different than the posting period. We needed to create a custom field so that we can record when the bill should post and when the expense was incurred.

Adeoye
CFO in USA
Staatsverwaltung, 51–200 Mitarbeiter
Verwendete die Software für: Mehr als 2 Jahre
Herkunft der Bewertung

In Betracht gezogene Alternativen:

Great Cloud Based System

5.0 vor 4 Jahren

Kommentare: It just made everything faster and more efficient. Purchase Orders, Invoices, reports could all be done electronically and without much effort. There was a system log to hold people accountable. Anything late, altered, changed, etc could be seen and noted(date, person, and time down to the second). Departments no longer had to wait for a meeting to know their budgets. They could log in and see the numbers in real time. The customer service team always responded fast and helped me with the problems I had. We could also store invoices and check copies onto their secured server. So basically this helped the office become more efficient while going green.

Vorteile:

That it is cloud based. This helped me solve a lot of problems when I was not physically in my office. If I was sick, on vacation, or away from the office at night I could still answer questions. I didn't need to drive in and log into the software that was on the company server.

Nachteile:

There is a lot to the system. While it can most likely do everything you need it to, there is also a learning curb that comes with it. Some of it can be self taught, while others can be covered via a youtube video. For other issues you need help on you would need to contact the customer service team. So basically the thing I liked least was that there is so much that sometimes it is hard to find what you need.

Mark
Senior Finance & Strategy Analyst in USA
Erneuerbare Energien & Umwelt, 51–200 Mitarbeiter
Verwendete die Software für: Mehr als 2 Jahre
Herkunft der Bewertung

NetSuite Review

4.0 vor 3 Jahren

Kommentare: NetSuite has served as well as a full-feature ERP system. We can manage many aspects of our business all in one system including managing projects, recording timesheets, order-to-cash, procure-to-pay, internal case support, CRM, and more. I feel that NetSuite is much easier to learn and more intuitive than other systems, but it still requires time to set the system up for a company's individual needs. NetSuite is set up for wide-ranging customizations, but in many cases these customizations are necessary to get the full benefit of the program. Our time investments in NetSuite have paid off, but the program definitely requires a lot of love to adapt to the changing needs of the business.

Vorteile:

I really like the user-friendly appearance of NetSuite, especially compared to other older systems. I think the appearance makes NetSuite inviting and accessible. In general, the program is easy to learn, and NetSuite does multiple updates every year to add to the features.

Nachteile:

There are times where it feels like features are inexplicably absent from NetSuite. Users have the ability to submit enhancement requests, but it can take years before these are implemented. Additionally, tech support can be hit and miss on providing effective solutions to problems.

Emily
Vice President in USA
Einzelhandel, 51–200 Mitarbeiter
Verwendete die Software für: Mehr als 2 Jahre
Herkunft der Bewertung

In Betracht gezogene Alternativen:

Powerful ERP software

4.0 vor 2 Jahren

Kommentare: This software has helped our business tremendously with efficiency and analysis. We've used this software for 8 years and we are still learning & implementing new features. Tt's a very robust system.

Vorteile:

All in one database that meets the needs of many size businesses. Allows for extensive customizations and scripting. Integrates with many 3rd party systems.

Nachteile:

Net Suite has become a very large company with many different departments. It has lost that start up and cutting edge technology vibe. Getting quick and effective support can be hard due to the many layers of project managers, account managers, and departments. A cloud based UI can be slow at times.

Rebecca
IT Manager in USA
Transport/Güterfrachtverkehr/Schienenverkehr, 11–50 Mitarbeiter
Verwendete die Software für: Mehr als 1 Jahr
Herkunft der Bewertung

In Betracht gezogene Alternativen:

One source of truth

5.0 letztes Jahr

Kommentare: Our move to Netsuite was very smooth and allowed for us to transition with no downtime. Support has been outstanding and the ability to customize ourselves has been invaluable as we continue to make it our own.

Vorteile:

NetSuite provided our once disjointed business with one single source of truth. All users now have access to an all around view of our customers making business decisions easier and allowing information to be readily available real time.

Nachteile:

The standard inventory module is very standard - while allowing for multiple warehouse locations, item/bin location reporting can be tricky to create without advanced module.

Antwort von Oracle

letztes Jahr

Thanks for taking the time to leave a review, Rebecca! If you haven't already done so, feel free to check out our NetSuite Customer Community. https://community.oracle.com/netsuite

Michael
Distribution & Supply Chain Manager in UK
Einzelhandel, 2–10 Mitarbeiter
Verwendete die Software für: Mehr als 1 Jahr
Herkunft der Bewertung

Start-up to growth business

5.0 vor 7 Monaten

Kommentare: TIme now saved in running reports to make better and improved decisions. With our previous system we had reached the limit of its capabilites but with NetSuite we know there is plenty more features and functions that we are not currently utilising, for us to take advantage of as our business continues to grow.

Vorteile:

THe amount of time I now save executing reports. My previous system I used to spend 80% of my time creating data sets and only 20% utilising, now this is the other way around.

Nachteile:

We are a small business and it took a lot of our resource to implement. The partner we were paired with to do the initial implementation had little to no experience working with a business similar to ours which was challenging at times. We ended up hiring in a specialist project manager with NetSuite experience to support our integration which I would recommend.

Antwort von Oracle

vor 7 Monaten

Thanks for taking the time to leave a review, Michael! If you haven't already done so, feel free to check out our NetSuite Customer Community. https://community.oracle.com/netsuite

David
Director, Financial Systems in USA
Landwirtschaft, 201–500 Mitarbeiter
Verwendete die Software für: Mehr als 2 Jahre
Herkunft der Bewertung

In Betracht gezogene Alternativen:

Balanced ERP solution

5.0 vor 6 Monaten

Kommentare: We've been able to accelerate our key business functions including Finance (accounting close is much faster), Operations (inventory is much more accurate), and Sales (customer orders and invoices are automated through EDI).

Vorteile:

- Ability to scale all of our major business functions, particularly Operations and Finance- Integrations with our subledgers (e.g. Coupa)- Automation opportunities such as EDI and workflows

Nachteile:

- Warehouse Management (WMS) leaves a lot to be desired- Customization can be expensive, but thankfully we have not needed much

Antwort von Oracle

vor 6 Monaten

Thanks for taking the time to leave a review, David! If you haven't already done so, feel free to check out our NetSuite Customer Community. https://community.oracle.com/netsuite

Verifizierter Rezensent
Verifizierter Nutzer auf LinkedIn
Computer-Software, 51–200 Mitarbeiter
Verwendete die Software für: Mehr als 2 Jahre
Herkunft der Bewertung

In Betracht gezogene Alternativen:

Great System that helps with professional and business growth.

4.0 vor 5 Monaten

Kommentare: Overall it is a great system and can be configured to our business needs. We do have a consultant who we work with weekly to help us with this things because it is not easy to create a lot of these customizations on our own. I would love the ability to create reports and saved searches without a consultants help.

Vorteile:

I like that Netsuite has so many fuctions to customzie to your business needs. I like that Netsutie integrates with many outside apps or tools for better interface. It provides room for various stages of growth for a company. I like that Netsuite also provies opportunities for professional growth and networking.

Nachteile:

Implemenation was not the best. We needed more expertise on the products that made sense to our business. We are finding that our billing module is not the right fit and will have to implement a new billing module which will cost of more time and delay our growth we could have had from the beginning. Some of the functionalities that should be basic are still needed to be customized such as reports for AR, unbilled and deferred revenue.

Antwort von Oracle

vor 4 Monaten

Thanks for taking the time to leave a review! If you haven't already done so, feel free to check out our NetSuite Customer Community. https://community.oracle.com/netsuite

Verifizierter Rezensent
Verifizierter Nutzer auf LinkedIn
Einzelhandel, 2–10 Mitarbeiter
Verwendete die Software für: Mehr als 1 Jahr
Herkunft der Bewertung
Quelle: GetApp

In Betracht gezogene Alternativen:

Small Retail and Internet Businesses Beware

1.0 letztes Jahr

Kommentare: On paper things looked good. Two years down the road and I am running the company by gut instinct and need to overview every order to make certain it is covered. Inventory is a mess. Projections are not available. And COGS are often zero. ACS is a ripoff- most jobs were not completed within a quarter- and we still have hours remaining. Job not done? Too bad. Use ACS for install only and then bite the bullet after the first year. Their hourly charges are ridiculous. I am uncertain if Netsuite even remotely cares about small accounts- this is an 80K program. And it is costing us approx 200K yearly including lost revenue due to inventory, additional staff, and lost productivity. Language has been an issue. Even our quote from netsuite for renewal has needed careful overview. Finally we were instructed by netsuite to hire an outside party to get the jobs done that someone else could do. At $145 per hour. Fingers crossed. Netsuite assumed zero responsibility for anything. So, if you are a small business that is growing and changing reasonably quickly I would strongly urge you to seek another program. The program has kept our company dead in the water. For at least 18 months. My experience with Dynamics, which also has difficulties, was better with high functionality within 12 months. Needless to say, we are signing the contract with Netsuite but will switch once it is expires and we are more prepared. They simply do not provide adequate service to smaller businesses.

Vorteile:

I would assume it would be good if it worked. AS is the only functionality we have are additional integrations. Ones that cost 9K.

Nachteile:

Customer service is pretty awful. Jobs simply were not done. It was similar to playing the game telephone. While our rep is sympathetic they have little or no power to do anything.

Antwort von Oracle

letztes Jahr

Thank you for taking the time to leave a review. We take our customer feedback very seriously as we strive to improve every aspect of your experience. Please reach out to your Account Manager directly and/or email me at [email protected] so we can connect directly with you on feedback.

Arthur
Accounting Manager in USA
Groߟhandel, 2–10 Mitarbeiter
Verwendete die Software für: Mehr als 1 Jahr
Herkunft der Bewertung
Quelle: SoftwareAdvice

In Betracht gezogene Alternativen:

Extremely robust and customizable, yet archaic, poor interface, and too expensive.

4.0 vor 4 Jahren

Vorteile:

The ability to customize just about anything your organization wants is rewarding. And if you are willing to spend, you can have your system fit your business processes like a glove. Integration apps, along with native functionality of workflows can put your business in a “semi-autopilot mode.” Practically limitless reporting capabilities. You can manage almost every aspect of the your organization while enforcing internal controls and monitoring employees with full visibility. I would recommend for enterprises with no less than 8M in sales and with at least 8 or more users to leverage the full functionality of this role-based system. Netsuite is built to fit the needs of each role within your organization, from the sales rep and warehouse manager to the A/R clerk and controller.

Nachteile:

Nasty corporate culture. No accountability for system issues, error, or outages. Sneaky contracts that will hook you with discounts and raise fees exorbitantly after your are stuck with your data and huge conversion costs. Nightmarish implementation that Netsuite outsources to foreign “professional” services that know pretty much the same as you would do from the get go. They barely speak English—incorrect setup caused us much lost revenues and frustrated, burned-out employees. Never believe Netsuite reps who say implementation can be done in 3 months. Be prepared to spend a hundreds of hours to understand the software - it is not always intuitive. Plan comprehensive employee training. You will most likelly need a full time administrator to support users due to the high learning curve. As a retail and distribution company that grew out of Quick Books Desktop, Netsuite was apparently the the next solution. Although I still believe the software has much to offer, user interface is about 10 years behind time. My dream is that super user-friendly QuickBooks Online launches an Enterprise version one day.

Verifizierter Rezensent
Verifizierter Nutzer auf LinkedIn
Computer-Software, 201–500 Mitarbeiter
Verwendete die Software für: Mehr als 1 Jahr
Herkunft der Bewertung

NetSuite - Great ERP for mid-size/private companies

4.0 vor 5 Jahren

Kommentare: NetSuite is great overall. We have reliable numbers and the ability to create a search or report to facilitate data analysis. We have been able to automate a lot of processes (expenses, amortization, sales tax) and the interface is generally user-friendly.

Vorteile:

NetSuite is scalable. I've used NetSuite at a company that was doing $200M+ in revenue and a company that is at $60M in revenue. I also really enjoy that NetSuite can be almost completely customized to your industry and business. NetSuite provides for a lot of automation of processes that Quickbooks cannot handle. It is also a better source of record-keeping as everything is somewhat seamlessly connected. The batch upload of journal entries/transactions and upload in general is extremely useful and saves so much time. My previous company used the Fixed Asset Module which was great for record keeping and for systematically recording amortization on a monthly basis. This was also extremely useful to ensure that our policy was uploaded as the amortization rule set, reducing errors in the amount of amortization per asset. The ability to report on the total assets and have their history in one spot proved useful for our audit. Currently, we are implementing rules for 606 and the multi-book and ARM add-ons have proven very useful for our reporting purposes. I really enjoy NetSuite's use of rules for transactions as they can vary from company to company and item sku to item sku. I love the saved search function too! So much flexibility for creating reports helps us create reports for month-end reconciliation purposes.

Nachteile:

SuiteAnswers has a terrible algorithm for their search bar. The system is also not as intuitive as others since the actual home screen itself is customized by role. We have also run into the need for an consultant/more technical administrator to provide working scripts for some of our reporting. People with NetSuite should not expect the system to do everything perfectly, sadly the call center is far less helpful than the US-based consultants at NetSuite. However, you can always escalate to your sales rep. Our solution is hosted and at times runs slower than I would prefer. I wonder if there is a way to increase the speed at which we can click through multiple cells or post a large amount of journal entries.

Verifizierter Rezensent
Verifizierter Nutzer auf LinkedIn
Verwendete die Software für: Mehr als 2 Jahre
Herkunft der Bewertung

After you climb a steep learning curve, NetSuite is incredibly powerful.

5.0 vor 6 Jahren

Kommentare: We were able to have a single source of truth for our customer, vendor lists, for inventory, and for financials. Once our system was implemented, gaps analyzed and filled, and users trained, NetSuite has been an effective platform for our business.

Vorteile:

NetSuite is an extremely powerful and inclusive package of applications that are extremely well-integrated. For SMBs who've outgrown Quickbooks or other "smaller" accounting packages, it's a major improvement. For manufacturing concerns looking to gain more traction and control over their processes, it is far beyond what lower-priced ERP systems provide. Again, it us a major improvement. NetSuite is extremely extensible through external interfaces, 3rd party add-ons, internal scripting and through customizations. Implemented correctly, it is relatively fast, and with its browser-based interface, there are no client issues and never any need for IT to upgrade a client version on every workstation because a new feature-set has been implemented. It's CRM is adequate, useful, and given NetSuite's signature internal integration, it is easy to implement an effective lead-to-cash system. The ecosystem also has multiple vendors who sell integration services, for example, there are a number of SalesForce to Netsuite integration partners who can (relatively) quickly connect the two systems. On the backside, the same is true of many popular shipping, warehouse management and other packages. Or, you can roll your own JSON connectivity.

Nachteile:

NetSuite is not easily deployed, and requires expertise to get things mostly right the first time. They address this in their ecosystem by encouraging customers to work with NetSuite partners -- VAR firms that have undergone certifications -- to deploy the system. There is a steep learning curve, even for system analysts familiar with other ERP, CRM and web commerce platforms. There is a saying in the NetSuite community that is very true: "you can do anything with NetSuite, but it is going to cost you." Those costs may be development hours for internal developers, fees paid to partners, license costs for addons and integrations, etc. etc. Count on it with any major NS effort. NetSuite is usually quite reliable, but it can and will "get slow" from time to time, and there are infrequent outages that can last a few minutes to an hour or more. These never come at a good time (is there ever a good time?) and getting information regarding status of repairs can be frustrating. Free advice: vett your NetSuite partner carefully, and make sure that they can and will provide effective ongoing support. Some firms are better than others at this, and it is a good question to ask references before you hire anyone. Plan on your implementation taking longer than you expect. This is true with most ERP implementations, NetSuite included. Support from the company itself can be an exercise in frustration, but persistence and insistence can really help.

Shane
Inside Sales in USA
Maschinenbau oder Wirtschaftsingenieurwesen, 201–500 Mitarbeiter
Verwendete die Software für: Mehr als 2 Jahre
Herkunft der Bewertung

NetSuite is a very easy solution for order placement

5.0 letztes Jahr

Kommentare: I think it is a great system and very easy to use once you learn it. Within a few weeks I had the system pretty much mastered. Now after two and a half years, I don't even have to think about things, I know exactly where to go for the task I am doing.

Vorteile:

It is a great program for inventory management and order placement once you get through the learning curve, which is not very hard to learn. Their support team has been out standing in training us and helping us through the learning of this software.

Nachteile:

There are some steps that could be made easier with some adjusting of the software. Once particular thing is when using the search box to find a particular inventory item, if it is a popular item it will pop up all of the quotes and conversations about that item first instead of the first thing on the list being the product itself. It just requires an extra step to get the inventory item to pop up first. You have to go back to the search box and put inv: before the inventory item and then it will be the only thing that pops up.

Antwort von Oracle

letztes Jahr

Thanks for taking the time to leave a review, Shane! If you haven't already done so, feel free to check out our NetSuite Customer Community. https://community.oracle.com/netsuite

Idaly
Idaly
Project Manager in USA
Verifizierter Nutzer auf LinkedIn
Halbleiter, 10’000+ Mitarbeiter
Verwendete die Software für: Mehr als 2 Jahre
Herkunft der Bewertung

Incredible system to drive improvements in our business processes.

5.0 vor 11 Monaten

Kommentare: It has allowed us to improve decision-making, we keep the data organized, process automation is very efficient, it is a software that guarantees maximum management performance throughout the company, with NetSuite we are constantly growing thanks to the various functions.

Vorteile:

I really like the analysis in real time, it is an ideal software to find efficient solutions to any problem that has been presented to us, it has good visibility of our business, I like it because it is a very adaptable software, the power of automation that it offers is very efficient, navigation is simple, it allows us to be scalable.

Nachteile:

NetSuite is a bit of an expensive product, which can be a handicap, but we see the benefits over the value of the product, and feel that it is a great piece of software to achieve more noticeable results than similar software.

Antwort von Oracle

vor 11 Monaten

Thanks for taking the time to leave a review, Idaly! If you haven't already done so, feel free to check out our NetSuite Customer Community. https://community.oracle.com/netsuite

Carlos
Carlos
Director, Product Partnerships in USA
Verifizierter Nutzer auf LinkedIn
Immobilien, 201–500 Mitarbeiter
Verwendete die Software für: 6-12 Monate
Herkunft der Bewertung

NetSuite has very robust functionality

5.0 vor 8 Monaten

Kommentare: NetSuite is more optimal for the jobs where it is done discreetly than for the ones where it is done on a regular basis. There are colleagues who have developed tools to bridge that gap, however, they would have to be part of the solution. There are certain restrictions on the automated marketing side where, if that is the case for a large part of your work, you would want another programmer. The cost per email sent beyond 5K per month is slightly expensive. Because NetSuite is so synchronized to APIs, it is possible to integrate it with products such as Constant Contact or various email marketing products, however, you need to be careful when selecting it. NetSuite permissions originate from designated people (not simultaneously). If you require permissions for all users on a computer, the price can be exorbitant. The NetSuite company has demonstrated that it intends to be inexpensive, for this reason it is not.

Vorteile:

NetSuite is more optimal for jobs where it is done in a discrete manner than for those where it is done on a regular basis. There are colleagues who have developed tools to close that gap, however, they would have to make it part of the solution. There are certain restrictions on the automated marketing side where, if that is the case for a large part of your work, you would want another programmer. The cost per email sent beyond 5k per month is slightly expensive. Because the APIs are so readily available, it is possible to integrate with products like Constant Contact that have the same goal, however, you need to be careful when selecting one of them.

Nachteile:

The countdown to be used that is included next to the finance module is one of the areas that was created in the first place, however, it has not been refined enough. There is no place to allocate a custom amount. A powerful alternative (Planning with customizations) has been added to NetSuite and works adequately, however, it comes with an additional licensing cost.

Antwort von Oracle

vor 8 Monaten

Thank you for taking the time to leave a review, Carlos! We take our customer feedback very seriously as we strive to improve every aspect of your experience. Please reach out to your Account Manager directly and/or email me at [email protected] so we can connect directly with you on feedback.

Zachery
Senior Accountant in USA
E-Learning, 1’001–5’000 Mitarbeiter
Verwendete die Software für: Mehr als 2 Jahre
Herkunft der Bewertung

NetSuite Industry User Review

5.0 vor 3 Monaten

Kommentare: NetSuite gives our Company the ability to seamlessly integrate data with our other enterprise systems to ensure completeness and accuracy across all platforms. It has a very user friendly interface that allows new adopters to jump right into their instance and not feel unengaged or lost. The display allows users to digest details in an efficient manner, providing the most productivity for its end users.

Vorteile:

NetSuite has a plethora of pros, from its user friendly interface to it's ability to allow you to centralize all pertinent data in one hub for reference. The system has great dependencies functionality, so when looking for underlying details/support - it's very simple to track down the information you're looking for or needing. It's ability to integrate with our other software systems for the use of calculating commissions is vital to our daily business processes.

Nachteile:

When looking to reimplement into a new NetSuite instance, or when making a complete system change to NetSuite, it can be quite a rigorous process when ensuring all necessary data is brought over to the new instance before it ceases to exist. This is a fault of many systems similar to NetSuite; however, it still begs many questions when the question of reimplementation/instance reconfiguration comes up during the fiscal year.

Antwort von Oracle

vor 2 Monaten

Thanks for taking the time to leave a review, Zachery! If you haven’t already done so, feel free to check out our NetSuite Customer Community. https://community.oracle.com/netsuite