Booqable Erfahrungen

The Best Rental Software I could find in the internet

Kommentare: In 2021 I worked alone from home renting cameras and lenses and used to control everything with simple spreadsheets and calendars. It was crazy and every week I was commiting mistakes and duplicating bookings. I frequently apologized to my customers.After trying some rental solutions I met Booqable and I loved it! Booqable solved everything, plus it was beautifully designed. I really liked it.Free from mistakes, I was able to grow my company professionally. Only in 9 months using Booqable we tripled our revenue. We sure couldn't do it without Booqable. Today we are one of the biggest rental camera business in my city, looking forward to conquer other cities.

Vorteile:

The developers really understand the main concerns of a Rental Business. It seems they run a real Rental Business and keep developing the plataform for their own needs, evolving each month with new features as the IT world evolves as well.The top reasons why I choose Booqable:- Create my own Pricing rules, structures and Product Bundles- Allow Online Booking with Real-time availability, Online Checkout and integration with Payment Platform- Recently, they added a Website Builder module which improves our SEO strategies.

Nachteile:

In 8 months using Booqable I got some software bugs. It's annoying, but I understand no software has a perfect code. I used to be a programmer. Good thing is: the team answers our messages very quickly, so we always feel safe.

Top Rental System!

Kommentare: Booqable.com is a game-changer for my business! Its user-friendly interface, powerful features, and excellent support make managing bookings a breeze. From efficient scheduling to seamless payment processing, it covers all the bases.

Vorteile:

I love its user-friendly interface, efficient booking system, customizable features, and excellent customer support.

Nachteile:

The limitations in the depth of reporting features and integration options for the basic profile.

In Betracht gezogene Alternativen: Rentrax, Rentman und EZRentOut

Gründe für den Wechsel zu Booqable: Due to its user-friendly interface, affordable pricing, robust features like online bookings and payment processing, and positive customer reviews.

Not usable for larger inventory

Kommentare: Initially it looked good, but set up proved to be a nightmare. the support guy was super nice and tried, but the product is just not set up by people who fully understand how large databases are used, accessed and maintained by users. If you have 20 products it's probably fine, but stay far, far away if you have a lot of different pieces to rent.

Vorteile:

It was cheap in comparison to the other platforms we looked at, support was responsive and tried to be helpful, but this product just isn't workable

Nachteile:

Importing 150 records at a time when you have thousands is absurd.It ONLY imports the daily rental rate and since we rent by month, the only way to change pricing for 4000 records it IS TO GO IN MANUALLY TO EVERY RECORD AND CHANGE IT. - OMGThe "bulk actions" are a joke, and you can't add multiple items to collections or categories, or edit prices or much of anything else except to do it record by record. while you are trying to change all these records by hand, the view doesn't change to show you which records you've altered, and you have to remember which page you were on and keep going back to it and guess which is the next record....really?the webstore is clunky and the only way to show all the detail information on a product was to concatenate a bunch of fields together into one description field with commas. again...really? they let you create "custom fields" that you can't import data into, and that don't show up in the webstore...really?the webstore search is clunky, and there isn't a way to search by tag or those collections that you spent all that time entering the inventory into record by record.you can't filter in the webstore or the inventory page.in all, it seems like the people who created this have never actually USED a database before. it is really some of the very worst design, or lack thereof I have ever encountered. I spent 2 weeks trying to get this to work and am begging my client to go with something else at this point.

Booqable for rental business model

Vorteile:

How complete it is. You can really start-up a rental business completely using booqable - it's not just an add-in.Big PLUS: the service is extraordinary. Within 4hours, I get exactly what I need from a HUMAN. That's awesome.

Nachteile:

The web-site builder is nothing compared to Wix or Shopify, there is only 1 template, I can't be very creative since I have to follow the structure of Booqable. The Traductions parameter (I work in French, Canada) is not 100% effective (there are still words that won't translate, even if the parameter is set).

In Betracht gezogene Alternativen: Shopify

Warum Booqable gewählt wurde: The Rental parameter of Booqable works greater.

Zuvor genutzte Software: Wix

Gründe für den Wechsel zu Booqable: The cost. I'm starting up.

Turn Key Solutions

Kommentare: I'm super happy that I've found Booqable, I plan on setting up a product that helps rental companies get to market fast with web, design + Booqable integrations.

Vorteile:

I implemented booqable in less than a day and now my client's website can make them money.

Nachteile:

Some of the settings were a little hard to find, but Support has been extremely helpful in getting me what I needed FAST.

In Betracht gezogene Alternativen: Twice Commerce

Gründe für den Wechsel zu Booqable: The vast superiority of Booqable features, customization and learning videos.

Booqable has made renting my equipment much easier!

Vorteile:

The calendar and inventory management that allows customers to see and book everything online.

Nachteile:

The price is a bit high because I've used some corporate level management tools that are a little cheaper but booqable's layout makes everything a bit easier.

Booqable Works Well for My Rental Business

Kommentare: Excellent. Mostly easy to use. Tech support help is quick and very accommodating.

Vorteile:

Ease to add multiple locations and inventory.

Nachteile:

Customizing the website with graphics. Little over my head.

Blueprint Rentals, LLC review

Vorteile:

The fact that is built with rental business in mind

Nachteile:

Some of the website building features are too restricted. There are some customizations that are not user friendly

Easy to use platform with countless customizations

Kommentare: The platform is constantly evolving and adding new elements. Our dealings with client support have been outstanding and super fast handling of any issues we encounter. Really enjoyed customizing the platform for our organization's needs and training and onboarding were seamless.

Vorteile:

The platform is easy to configure and has many customizable elements to fit our business needs. We required a product that could be totally customized for our organization in both English and French, allowing us to use our own phrases and labels. Love that we can use our own domain, and customize outgoing emails and follow-ups. The platform also keeps track of clients and detects possible duplicates.

Nachteile:

Although the product can accommodate custom pages to add, the design and customization of these additional pages are limited. However, for the price and features, this is still an outstanding platform.

An Amazing Tool

Vorteile:

I absolutely love using Booqable for event rentals for several reasons. First and foremost, its ease of use is a game-changer. The intuitive interface makes managing bookings a breeze, saving me valuable time. Secondly, the software offers an impressive array of features that cater to every aspect of event planning. Whether it's managing inventory, creating detailed invoices, or generating reports, Booqable has it all covered. And last but not least, the ability to effortlessly track payments and keep tabs on financial aspects has been a significant advantage. It streamlines the entire payment process, ensuring that everything is in order

Nachteile:

I don’t really have any complaints at this point

Perfect for a van rental agency! Just what we were looking for!

Kommentare: We love Booqable! It has been extremely helpful! Way better than Google Calendar for the size of our fleet. If we could just get those things mentioned above implemented, we would love it that much more!

Vorteile:

The calendar, inventory management/control, and scheduling is HUGE for us and extremely important to this business to manage our fleet. We were using Google Calendar before. That may be fine with 3 or 4 vans but not we have 14 and that was not a good fit anymore. I'm the new GM here. I found Booqable on my 2nd day on the job and we haven't looked back!

Nachteile:

We love Booqable but we have noticed a few things that could really make a huge impact if they were implemented. Color coding - we would like to be able to change the colors on the calendar to mean different things for us.The stock number (1) within the colored strip on the calendar isn't helpful for us. If we could enter our own info such as the clients name and van choice that would be helpful.We have steps within our process that we would like to reflect on the calendar by a different colored box. For example: If we could start as a "draft" (with a specific color) which means someone has interest and has put a 48hr hold on a van. Then, a different color when a client signs a contract, and different color when a client has paid the invoice. When both are complete, at that point, go ahead and mark them as "Reserved". Also, a "draft" would need to remove a van from inventory. The problem that we're seeing is that a draft does not remove a van from inventory so it looks like we have a van available when odds are, it'll be booked. Right now, we are just using the calendar to view availability for each van rather than the "check availability" feature because those drafts do not remove inventory and they have not signed the contract or paid the invoice yet.

Rental reservation tools for small business

Kommentare: Happy with it compared to other tools I tried.

Vorteile:

Flexible and easy to adapt the tool to a lot of different rental business models. Easy integration to stripe for payments and Wordpress for hosting. Got our site up in days.

Nachteile:

Inventory management is robust and in some ways burdensome for our line of work or industry but could be critical in other businesses. The app was a welcome recent addition and more mobile friendly tools would be great.

In Betracht gezogene Alternativen: Twice Commerce

Warum Booqable gewählt wurde: Other package was too oriented to a specific industry (ski and bike rentals).

Zuvor genutzte Software: Twice Commerce

Best Platform Available

Kommentare: I’m so thankful to have found Booqable for my new ebike rental and touring business!

Vorteile:

Booqable allows the user to navigate easily using the booking calendar for rentals. Easy to integrate with other sites. Friendly and knowledgeable customer service. Affordable one on one consultation. Beautiful aesthetics.

Nachteile:

Nothing, I love Booqable and this will be my go to platform.

In Betracht gezogene Alternativen: Wix

Warum Booqable gewählt wurde: Wix could not accommodate daily rentals or bookings. Not user friendly, expensive consultation prices, wish I would have found Booqable first, because I had already paid for Wix, however, I am in the process of switching all of my content to Booqable ASAP!

Zuvor genutzte Software: Wix

Gründe für den Wechsel zu Booqable: Easiest, lowest learning curve, ability to book daily events and keep track of available inventory, affordable one on one consultation.

I tried 4 different software products and Booqable was the best for us.

Vorteile:

Compared to others, I found Booqable incredibly simple to set-up, navigate and use. Integrating it onto our website is super simple. I found with other sites it was overly complicated to set-up inventry, track inventry and take online orders. Booqable made this an absolute breeze.

Nachteile:

We have the lowest package as we're a small business and I think the cost difference for some extra features like being able to bull reports is not justifyable, which is a shame as this is the main gripe we have with the software. There are small things like, being unable to do bundles and discounts based on a specific figure, rather than a percentage. Same goes with booking deposits, this would be much better to be able to charge a set price on each booking, rather than having it based on a percentage. It would be great to be able to change the reservation status from the dashboard or order page without having to go into the booking and change manually. Automatic emails and being able to create more automatic emails would be great. EG when a booking status is changed to returned, to be able to set-up a thank-you email that delivers automatically. The Orders page, I think it would be good to be able to set a default on how the bookings are sorted. EG set the default to have the bookings based on the date of the booking.

In Betracht gezogene Alternativen: Twice Commerce, Checkfront, Picktime und SimplyBook.me

Gründe für den Wechsel zu Booqable: Booqable was much easier to set-up, it most the features we were looking for and it was resonably priced.

Our Experience with Booqable

Kommentare: We are able to have customers reserve, book and pay on there own. Authorizing cards for security deposits and a calendar showing availability is great! Our experience has been been awesome. We can have an affordable rental website that our customers and us enjoy!

Vorteile:

We have really enjoyed using booqable because of the simplicity of the website for the business owner. It is super easy for users to check availability and reserve our products.

Nachteile:

Because the website feature is so new there are still small changes or kinks to work out.

In Betracht gezogene Alternativen: Shopify

Gründe für den Wechsel zu Booqable: Booqable was already set up and catered to business owners who were renting a product or service for a set amount of time. It's programed to book and reserve and very user friendly!

A-LOT of software for the money!

Kommentare: Best bang for your buck rental software. Easily used by me and my customers, once you're familiar. Significantly reduced my workload and increased the legitimacy of my business.

Vorteile:

Booqable is a life-saver. Being a small business that isnt available 24/7, I was missing out on rental orders that came in at times we were not available. Having a free online webstore that allows my customers to book orders 24/7/365 has reduced our work load, and increased our sales. This has put us on the map.

Nachteile:

I wish there was a way customers could upload documents - i.e, a picture of their driver's license. Or, a way that they could sign a contract prior to booking an order as opposed to just Accepting the Terms and Conditions.

Outstanding rental product

Kommentare: We improved our quality in service. No more paper and a great online visibility

Vorteile:

Before to start with Booqable we tested others software, but no one of them can be easily managed as Booqable. You can set up a product with many variations and have a template email for every rental status. Then we integrate easily in our website.

Nachteile:

I think the next improvement step should be the Kiosk mode for the in store rental process.

In Betracht gezogene Alternativen: RENTALL, Odoo und bike.rent Manager

Warum Booqable gewählt wurde: No more active

Gründe für den Wechsel zu Booqable: We chose Booqable because with less price we had many others features included compared to the other softwares. Then this product is strictly related with our activity.

Booqable is User Friendly

Kommentare: We love the Booqable online store as the online store allows customers to reserve the items online which cuts down the time spent on the phone taking orders.

Vorteile:

The software is easy to use especially the online store, inventory management and invoicing. The online store is easy to set up and integrated easily with the inventory management system within Booqable.

Nachteile:

Transferring my Quicken database to the Booqable database is something I find challenging to do.

In Betracht gezogene Alternativen: Goodshuffle Pro

Warum Booqable gewählt wurde: We switched from Quicken because the software did not offer inventory management and online store presence.

Zuvor genutzte Software: Quicken

Gründe für den Wechsel zu Booqable: The price point was affordable

Brilliant rental software paired with unprecedented support (it's like magic).

Kommentare: Faster processing of rental orders and good integration with our website

Vorteile:

Booqable's rental software is intuitive, powerful and very fast. Being a browser based system running on the AWS cloud makes it secure and work smoothly, no matter from where we are using it. Planning a rental, printing a rental agreement in front of a client or creating an invoice is just a matter of a few clicks. The modern UI of the program makes it really easy to understand and use. Our associates had a grip on the system in a matter of hours. Barcode scanning to select a client and to start and stop rental items is a must for us, and Booqable supports it very well. Our company manages over 1700 unique rental products within Booqable, and we have not had a single outage until now. The calendar function also offers a very easy method to check when products are available or rented out and by whom. This is also the only system we found with good online booking integration. Most of our clients use our website to choose the products online, so this feature is essential. The Booqable support team around Arjen and Herman truly are masters of customer support. When ever we had a comment, question or needed help we received an answer in a matter of seconds. It's just great when you have a dedicated support agent with absolute knowledge, that knows your business and your story. I would recommend this Service to anyone wanting a simple but powerful rental tracking solution.

Nachteile:

Specific to our unique business segment, we are still missing a few extra features. These include reports, warehousing locations and package building. We are confident that these features will follow as part of the ongoing development of the system and the Booqable team have assured us that they will be available shortly.

Booqable for Small Business

Kommentare: I am now finding myself taking phone calls and having to manually put customer information into booqable manually vs. them going through the website, which is not only more work for me, I am wondering how many customers I am losing because the interface for my customers is bulky and not user friendly. The price is also really expensive for a small business like myself, I rent out kayaks locally (only have about 8 in inventory) and might make only a few hundred dollars a month during the summer months. $30 a month doesn't seem too but but to charge an additional $40 a month for a SMALL feature like a coupon code? That really seems petty and money hungry, when it could really help the small business benefit start generating profit. This app is priced like it is for big business, interface for me (your customer) is acceptable and great to work with, the front end interface you provide for third party customers could really use some improvement... AND please add the coupon option to the basic package. I am literally a one person business that can no way afford $70 a month with the income that is currently being generated.

Vorteile:

The software is extremely easy to use and I was able to build it directly into my website. I loved how easy it was to setup with stripe payments and get started. It only took me about a half of a day to get fully implemented and have a fully functioning website up and running.

Nachteile:

User interface for the customers is extremely bulky and non-customizable. After the customers are redirected to the booqable interface to add to card, checkout, pictures, checkout dates, etc. just seemed like a bulky and hard to use the first time I used it. This is extremely important in my business because my it heavily relies on new customers trying out different kayaks, I am trying to turn potential customers who land on my website into actual customers. After the website was launched, I noticed advertising clickthrough rate had stayed the same but my sales had declined, leaving me to the conclusion that the website is bulky and hard to use for the customer. The entire reason I built the website was to make it more convenient for my customers to choose a kayak and checkout. A very specific example, I initially had the option for users to create a login and password. While I went through the process of creating an account and checking out, the booqable interface prompted me to login since I "Already had an account". The entire process included making a profile, so I would have expected the app to recognize that and continue forward. After being confused about where to click to login, I had to start the entire process again to input credit card information etc. I tested this interface four or five times as a new user and it just seemed clunky and not user friendly.

So glad I switched !

Kommentare: I switched to Booqable to save some money. Our last software system was more expensive and only allowed for a certain amount of inventory. I needed to add inventory to our business and this was going to increase the price. I am so glad I found Booqable. It is so affordable and even thought it is missing a couple of features compared to the other site I actually prefer it overall and for less money!!!

Vorteile:

It is pleasing to the eye and easy to use. It does everything that I need it to do at an affordable price. My business is seasonal so I also like the fact that you can put your account on hold in the off season.

Nachteile:

It would be great if there was a way to add a damage waiver option that was a percentage of the order total and easy to remove if the customer didn’t want to pay it. Right now I have it set up as a tax which works but if they don’t want to apply it to their order it is a little annoying to remove. They also cannot do it themselves from the online store. I also wish Booqable would calculate the travel fee, however it is simple to add a line to the quote for this I just have to calculate it myself. This also isn’t added when customers order online and I have to add it for them.

In Betracht gezogene Alternativen: InflatableOffice

Warum Booqable gewählt wurde: To save money.

Gründe für den Wechsel zu Booqable: Price and they way it looks.

Affordable Solution with Webstore, Barcodes & Very Cool to Use

Kommentare: My experience has been excellent from setting it up, to processing orders & the service team is very responsive.

Vorteile:

Online store was a must. There's very few affordable packages that do this so that really narrowed the field which is surprising because it's 2020 not 2005. It's very easy to use, looks modern, is easy to read & works the way you expect. Barcoding is a great feature. The Pro subscription has unlimited products & 5 users which is just right for our company. My warehouse manager loves it too. Support has been excellent & I was able to integrate it with my Wordpress site.

Nachteile:

The only minor thing was that I was limited in what fields I could import & can't modify products in bulk but that's only an issue when you first set it up.

Booqable is essential for my small business

Vorteile:

Booqable is an essential product / tool for my (small) event hire business located on Waiheke Island, NZ. It has made the customer ordering process and inventory management of my stock seamless from the initial customer interaction to delivery. Customers can order directly through my website where booqable sits in the backend, I then check inventory levels, and confirm back to them with a quote from the system. I get a lot of last minute orders so it is essential that I know how much stock I have on hand at any one time. The documents produced by booqable are very professional and elevate the look of my small business. I couldn't run my business without it!

Nachteile:

I use Xero for billing and all accounting functions, so it would be great if booqable orders could be fed into Xero for billing. It would save some double inputting.

Incomplete

Kommentare: I am in Canada. Booqable is in the Netherlands. If you are not online with them by 10am, it is the end of the day for them and you wait for the next day. I asked about this and was told it was a small team and be patient. Some chat inquiries, even during the normal business hours for them, can take a hours to get a reply. It seems to me that they either have too few people for the business they have, or there are too many issues with the app and everyone needs support all the time. In the end, after months of work, I had to cancel and start again with another app.

Vorteile:

The idea of what this software can do is appealing.. it seems to include all the features needed for a clean integration with Shopify, for example. The online booking and payment capture is slick and simple.

Nachteile:

Unfortunately, this app is simply not fully functional, and the discovery of that came at a very high price. My application involved listing products for rent, setting up the pricing, time frames, images, descriptions, etc. Then it went live, and only then (3 months of work) did I learn that the client interface is incomplete, and does not work. Essentially, each online order would need to be manually edited and reworked, so the value of the automation is completely lost. Clients cannot create an account, and I cannot therefore define their deposit parameters, or any parameters. This means your best clients are subject to the same strict rules that your first-time clients are, and there is no way around it. I was told that updates are in the works, but I asked why these features would appear in the app if in reality they were not operational. The reply is that we are working on it... next year, it should be better. Next year? Show me a business that pays full rate, gets partial service, and is prepared to just hang on to "next year" as the time frame for completion...

Excellent Rental/Hire Software. Highly Recommended

Kommentare: We've been trying out many different types of equipment shire software over the last two years, but have settled for Booqable because the software, pricing, features, and customer support are superior to other software out there. Plus Booqable is progressive, modern, and stylish and they clearly love their work, something we can relate to as a business with similar values.

Vorteile:

Excellent features; beautiful UI layouts and options; new website designer; all manner of options to build an excellent equipment or service hire website. Customer service form the team at Booqable is excellent, real and high quality.

Nachteile:

None!About a year ago, the pricing and features were a bit clunky, for example, we wanted to use a subdomain for our equipment hire website but needed to purchase the highest plan in order to get that option, and then we got a bunch of options we didn't really need either. And some features were missing. Something clicked at Booqable in the last six months or so and recently they've put together a very competitive and well throughout pricing plan that is excellent for value with features and well thought out.