Wir helfen Unternehmen in der Schweiz
seit 15 Jahren bei der Softwareauswahl

Über Pabau

Pabau ist eine vollständige Anwendung für die Verwaltung von Arztpraxen, die von Hunderten von Fachkräften im Gesundheitswesen in Großbritannien verwendet wird.

Erfahre mehr über Pabau

Vorteile:

Fully integrated product with excellent support.

Nachteile:

Can be difficult to use, and complicated to set up.

Bewertungen zu Pabau

Durchschnittliche Bewertung

Benutzerfreundlichkeit
4.3
Kundenservice
4.5
Funktionen
4.5
Preis-Leistungs-Verhältnis
4.4

Weiterempfehlungsquote

8.2/10

Pabau hat eine Gesamtbewertung von 4.6 von 5 Sternen basierend auf 401 Nutzerbewertungen auf Capterra.

Haben Sie Pabau bereits verwendet?

Teile deine Erfahrungen mit anderen Softwarekäufern.

Nutzerbewertungen filtern (401)

Bernardo
Bernardo
Founder & CEO in Spanien
Verifizierter Nutzer auf LinkedIn
Medizinische Praxis, 11–50 Mitarbeiter
Verwendete die Software für: Mehr als 2 Jahre
Herkunft der Bewertung

Highly recommendable software for clinics and groups of clinics

5.0 vor 2 Jahren

Kommentare: Superb

Vorteile:

The specific reason for which I selected Pabau is that it has an excellent scheduling feature for multi clinic operations. This was an essential feature for me and is working flawlessly. After that, the training is excellent, [SENSITIVE CONTENT] has been spectacular to help us get into the software.

Nachteile:

So far nothing really; I would make the CRM section a bit more comprehensive, nevertheless, as we can customise it, it is not an issue at all.

Antwort von Pabau

vor 2 Monaten

Thanks for the review - we are happy to have you on-board. You can book 121 success meetings to make sure you are getting the most out of our system anytime here:- https://support.pabau.com/meetings/pabau/success-meeting https://support.pabau.com/meetings/pabau/success-meeting-us

Elizabeth
Managing Director in UK
Krankenhausversorgung & Gesundheitswesen, 11–50 Mitarbeiter
Verwendete die Software für: Mehr als 2 Jahre
Herkunft der Bewertung

In Betracht gezogene Alternativen:

Lots of workarounds

4.0 letzten Monat Neu

Kommentare: It's ok. I am not thrilled about the move to pabau 2 as have had to chase to ensure items are included and am getting very little communication back

Vorteile:

It is a one stop shop and allows us to manage bookings, records and finances all in one place

Nachteile:

We have to use lots of workarounds to track progress so we have many spreadsheets running alongside it and the reporting function is sub par to really get proper detail about what's happening in the business without paying extra for custom reports

Sadiq
Practice Owner in UK
Gesundheit, Wellness & Fitness, 2–10 Mitarbeiter
Verwendete die Software für: 1-5 Monate
Herkunft der Bewertung

Pabau for an Aesthetic Clinic

3.0 vor 3 Wochen Neu

Kommentare: The onboarding process was very slow for a brand-new clinic with no data to migrate. Most of the support staff have limited knowledge and are unable to provide immediate assistance. The platform has basic bugs that are common in any software platform, indicating a lack of thorough testing before releasing features to the public. Many features in Pabau 2 depend on the original Pabau, requiring tweaks in Pabau 1 for them to function correctly in Pabau 2.

Vorteile:

I found several aspects of Pabau particularly beneficial: Online Booking System: The ability to create links for specific treatments is a standout feature. It simplifies the booking process for clients and allows for targeted promotion of particular services. Cloud-Based Platform: The cloud-based nature of Pabau ensures that data is securely stored and accessible from anywhere. This enhances flexibility and convenience, making it easy to manage appointments and client information on the go.

Nachteile:

System Performance: The system can be quite slow at times, which impacts efficiency and productivity. Onboarding Process: The onboarding process is also slower than expected, which can be frustrating for new users eager to get started. Customer Success: The Customer Success experience leaves much to be desired mainly because Customer Success staff were not trained on Pabau 2 features or how to use them. Customer Retention Focus: Customer retention should be a core aspect of every interaction. Ensuring that users feel valued and supported can significantly improve overall satisfaction. System Bugs: There are still multiple bugs present in the system despite it being in the production environment. Addressing these issues promptly would enhance the user experience and reliability of the platform.

Emma
Founder in UK
Gesundheit, Wellness & Fitness, 2–10 Mitarbeiter
Verwendete die Software für: Mehr als 1 Jahr
Herkunft der Bewertung

In Betracht gezogene Alternativen:

Pabau Support

5.0 vor 3 Monaten

Kommentare: I’ve personally been very pleased with the support. Generally issues are resolved quickly.

Vorteile:

The ability to market to clients based on treatment criteria & the reporting function is excellent

Nachteile:

Setting up templates isn’t straightforward if you’re used to using Windows

Antwort von Pabau

vor 2 Monaten

Thanks for the review Emma - please encourage your colleagues to also leave a review and send proof of this to [email protected] and you will receive 1000 SMS credits per review. Also, while I am here, make sure you have checked our new lessons on https://academy.pabau.com regarding templates and remember you can book 121 success meetings who can help you do this here:- https://support.pabau.com/meetings/pabau/success-meeting https://support.pabau.com/meetings/pabau/success-meeting-us For anyone else considering Phorest - check here https://pabau.com/compare/phorest/

Neetika
Director in UK
Gesundheit, Wellness & Fitness, 2–10 Mitarbeiter
Verwendete die Software für: 6-12 Monate
Herkunft der Bewertung

Pabau is a learning curve but is delivering on its promises

5.0 vor 4 Wochen Neu

Vorteile:

Customer support is really easy and responsive

Nachteile:

There are still some features I am not fully sure we are using properly and it can be difficult to work out how to optimise our use of the system. I feel there is more functionality than we are utilising.

Shanthi
Front Desk in Indien
Gesundheit, Wellness & Fitness, 2–10 Mitarbeiter
Verwendete die Software für: Mehr als 2 Jahre
Herkunft der Bewertung

Review of Pabau CRM

5.0 vor 2 Monaten

Kommentare: My overall experience with Pabau has been excellent

Vorteile:

The best is the Calendar feature, followed by the ease of accessing multiple pages from the Calendar itself.

Nachteile:

PRescription feature Birthday templates need to be fancy

Conor
Pharmacist in UK
Gesundheit, Wellness & Fitness, 2–10 Mitarbeiter
Verwendete die Software für: 1-5 Monate
Herkunft der Bewertung

Pabau for medical appointments

5.0 vor 2 Monaten

Vorteile:

The calendar is really easy to view and see availability for appointments, schedules are easy to set up for staff.

Nachteile:

Can sometimes be a little slow when trying to book in appointment, need to refresh or log out and back in.

Antwort von Pabau

vor 2 Monaten

Thanks for the review - we are happy to have you on-board. Regarding the speed, you will be pleased to know we are currently implementing some major speed improvements, so in the odd occasion it has been running a little slow, these will soon be as fast as all the other pages! Please ask anyone else in your team to also receive an honest review of the system and we will credit them with 1000 SMS credits, just let [email protected] know they have left it! You can book 121 success meetings to make sure you are getting the most out of our system anytime here:- https://support.pabau.com/meetings/pabau/success-meeting https://support.pabau.com/meetings/pabau/success-meeting-us

Birju
Aesthetic Pharmacist Director in UK
Alternative Medizin, 2–10 Mitarbeiter
Verwendete die Software für: 6-12 Monate
Herkunft der Bewertung

Great potential, once bugs and usability by clients and practice user have been resolved

4.0 vor 2 Monaten Neu

Kommentare: Very very frustrating to begin with and losing customers recently as the booking system just wasn’t working. This has made us furious and if not resolved then shall start to look elsewhere.

Vorteile:

Options to be able to make the program unique to our business.

Nachteile:

Way too many glitches and parts that simply don’t work nor are user friendly.

Jean-Baptiste
GP in UK
Kosmetik, 2–10 Mitarbeiter
Verwendete die Software für: 6-12 Monate
Herkunft der Bewertung

Pabau for aesthetic clinic

5.0 vor 2 Monaten

Vorteile:

Good team to support you setting up your account. Easy to use after tutorial. Patient friendly

Nachteile:

Initially a bit difficult to navigate needs more templates

Antwort von Pabau

vor 2 Monaten

Thanks for the review - we are happy to have you on-board. Please ask anyone else in your team to also receive an honest review of the system and we will credit them with 1000 SMS credits, just let [email protected] know they have left it! You can book 121 success meetings to make sure you are getting the most out of our system anytime here:- https://support.pabau.com/meetings/pabau/success-meeting https://support.pabau.com/meetings/pabau/success-meeting-us

Dawn
Doctor in UK
Gesundheit, Wellness & Fitness, Selbstständig
Verwendete die Software für: 1-5 Monate
Herkunft der Bewertung

Pabau for aesthetic clinic

5.0 vor 2 Monaten Neu

Kommentare: Really good customer service, and troubleshooting with any problems

Vorteile:

I like that it has all the features I need. Once the Consent forms are set up it’s easy to use.

Nachteile:

I had some teething issues with the web based platforms - it kept crashing when I used the photos. However that was resolved when I used the app for photos

Richard
IT Manager in UK
Gesundheit, Wellness & Fitness, 11–50 Mitarbeiter
Verwendete die Software für: Mehr als 2 Jahre
Herkunft der Bewertung

Not for medical businesses

3.0 vor 7 Monaten

Kommentare: Software is ok but I don't think it's suitable for a serious medical business. Sometimes they mix up data so there is GDPR issue.

Vorteile:

Lots of features covers everything that you need for marketing Reports are very good and flexible

Nachteile:

Takes ages to load Lots of features but lots of them breaks and not working properly Support - it takes ages for them to understand your issue and ages to reply. They ask same questions again and again, Too many technical issues at the moment and they are struggling to fix

Antwort von Pabau

vor 2 Monaten

Hi Richard - we serve over 2000 medical businesses world-wide, are HIPPA and GDPR compliant, and we have isolated databases, so the idea we can have a mix up, is simply not true. We often find that 'issues' are 99% of the time caused by staff not going through the full academy, via academy.pabau.com so please encourage everyone to do so. You can raise tickets via our ticketing system mytickets.pabau.com - but from looking at your interactions, it seems like you expect a more dedicated response, which can be easily achieved by upgrading to an account manager. https://pabau.com/account-manager/

Barbara
Manager in UK
Kosmetik, 11–50 Mitarbeiter
Verwendete die Software für: Mehr als 2 Jahre
Herkunft der Bewertung

The benefits of Pabau

4.0 vor 3 Jahren

Kommentare: The Pabau system allows us to carefully target our marketing, provide an excellent service to our patients and staff find the on-line training modules very helpful. Their customer support service is outstanding.

Vorteile:

The Pabau system is uniquely positioned in the aesthetics industry to deliver an easy to use diary, marketing and accounting system.

Nachteile:

When there are glitches in the system it seems to take ages to solve it and we never receive any discount for days that are affected

Antwort von Pabau

vor 3 Jahren

Thank you so much! We look forward to seeing your clinic grow with Pabau, if you need anything, then reach out on live chat and we will be happy to help.

Zunaid
Director in UK
Medizinische Praxis, 2–10 Mitarbeiter
Verwendete die Software für: 1-5 Monate
Herkunft der Bewertung

In Betracht gezogene Alternativen:

Great software! Excellent functionality

5.0 vor 2 Jahren

Kommentare: Great so far! Online zoom training was really good and helped to answer a lot of questions

Vorteile:

Easy to use and figure out. Most things customisable.

Nachteile:

Forgetting to refresh the iPad after entering records on desktop

Antwort von Pabau

vor 2 Monaten

Thanks for the review - we are happy to have you on-board. You can book 121 success meetings to make sure you are getting the most out of our system anytime here:- https://support.pabau.com/meetings/pabau/success-meeting https://support.pabau.com/meetings/pabau/success-meeting-us For anyone considering us over the competitors mentioned please visit: https://pabau.com/compare/

Lee
Aesthetics Nurse Practititioner & Director in UK
Medizinische Praxis, 2–10 Mitarbeiter
Verwendete die Software für: 1-5 Monate
Herkunft der Bewertung

Extremely comprehensive

5.0 vor 3 Jahren

Kommentare: So far its been a great experience from the sales team through onboarding and finally the training.

Vorteile:

The ability to free up the clinic of paper once and for all. Having tried a number of different software systems there has always been some paper somewhere. Pabau completely eliminates this. It has every feature you could dream of to reduce the workload. There's always someone available if you need help with the system as well.

Nachteile:

The only issue for me is the time it takes from enquiry to implementation and that not all of our clinics consent forms were uploaded before the launch day. That being said there was a lot of forms for the Pabau team to do and they hand make each form. So it's not so much that I like it least.

Antwort von Pabau

vor 2 Jahren

Thank you so much Lee! We look forward to seeing your clinic grow with Pabau, if you need anything, then reach out on live chat and we will be happy to help!

Karen
Owner /Practitioner in UK
Gesundheit, Wellness & Fitness, 2–10 Mitarbeiter
Verwendete die Software für: 1-5 Monate
Herkunft der Bewertung

Clinic management

4.0 vor 3 Jahren

Kommentare: so far starting to work well

Vorteile:

The clinic appointment platform is very good, as are the medical records form, But taking time to implement, finding some of the system a little complicated

Nachteile:

taking time to get used to it, as a practitioner I find some of the software complicated

Antwort von Pabau

vor 3 Jahren

Thank you so much ! We look forward to seeing your clinic grow with Pabau, if you need anything, then reach out on live chat and we will be happy to help!

Karen
Managing Director in UK
Medizinische Praxis, 2–10 Mitarbeiter
Verwendete die Software für: 1-5 Monate
Herkunft der Bewertung

It's exactly what we were looking for

5.0 vor 2 Jahren

Kommentare: Pabau customer service is fantastic. It has reduced a lot of stress for us.
I

Vorteile:

This software allows us to hold a patient record system similar to Primary Care NHS software. We are able to take bookings online through our website and communicate with our patients easily.

Nachteile:

You need training in order to use this system efficiently. Without training and the help of the Pabau team, you will struggle.

Antwort von Pabau

vor 2 Jahren

Thank you so much Karen! We look forward to seeing your clinic grow with Pabau, if you need anything, then reach out on live chat and we will be happy to help! Do feel free to give any idea you have on how to improve on our community page. We love hearing from you! https://community.pabau.com/ We are always happy to offer as much training as is required and have over 10 live webinars you can join to get the very best out of Pabau, you can find these in Setup > Training. Feel free to email [email protected] to get free training so you can get the best out of it and have more ease of use!

Luz
Business Developer in UK
Gesundheit, Wellness & Fitness, 2–10 Mitarbeiter
Verwendete die Software für: 6-12 Monate
Herkunft der Bewertung

In Betracht gezogene Alternativen:

Great software - good online training - quick online chat answers

4.0 vor 4 Jahren

Kommentare: In general is good, quick online chat, great online training, system works well and covers a lot of areas needed to work.
It could definitely improve on the way the forms are set up, have more flexibility there. Another area of improvement is again the online chat, making answers more user friendly, not so much it based.
There are still some areas that need some twitching (forms flexibility / prescriptions not linking to inventory / Xero integration) but so far Pabau has showed that they do understand user needs and make sure they react to feedback, hence me doing this today.

Vorteile:

The way the have been able to ensure that they users learn - the online trainings are really good. [SENSITIVE CONTENT HIDDEN] is amazing!

Nachteile:

Customer support - it is not possible to talk to the developers and that means that customer services responses are fast but limited to repeating what the developers tell them in it terms that are little use to those with no it brains. I was having a problem with Xero integration and the answers I was getting were limited, it took a lot of research from my part to work out what they meant and how to make them work, still there is an error showing up and the answer I got was : "Despite all the errors and information you can see, the system will never sync a Bank Account code full stop." Not helpful at all, I am sure they could do better as I can imagine a lot of people asks these same questions. I could give you a document with the correct steps of how to do it now.

Antwort von Pabau

vor 3 Jahren

Thank you for taking the time to send us a review. Here at Pabau we have a support team that can help and guide you and that now respond in less than 2 minutes. Please do not hesitate to contact us for any reason! Over the last 3 months our customer satisfaction ratings on our live chat have been above 95% with an average 1 minute first response time and 25 minutes to fully resolve issues. We have dealt with over 21,000 conversations in the last year, so hopefully you will not hesitate to contact us! While you can't communicate directly to the developers at the moment there is a way for developers to see your ideas so please go to the community and post all ideas you have to improve the system there and the team will be able to review them! https://community.pabau.com/

Louisa
Clinic manager in UK
Gesundheit, Wellness & Fitness, 2–10 Mitarbeiter
Verwendete die Software für: Mehr als 2 Jahre
Herkunft der Bewertung

Elixir skin clinic review

2.0 vor 3 Jahren

Kommentare: Very stressful and a very poor experience. We are looking to switch to another system.

Vorteile:

When it works it can be helpful and is better than a written diary

Nachteile:

It is very very buggy, regularly doesn’t work, patients disappear, cannot be booked in, devices don’t connect together so different appointments appear on different devices. Calendar and/ or journey regularly fail to show on iPads. Customer service, while replies are speedy we are repeatedly told it isn’t an issue on pabaus end when it clearly is. We never ever receive an apology for serious issues which cause massive problems in clinic and we are often asked to manually correct things our end which are the fault of the system from your end. Why should we create errors that have occurred within the system that we have no control over.

Antwort von Pabau

vor 3 Jahren

Hi Louisa As you can see from the many 5 star reviews we have below, we are proud of our system and how it has helped many businesses who are using it to its potential. I have reviewed the conversations you have had with support, and feel your ratings of 1/5 are not reflective of the support that you have received. We want all of our clients to be happy with the system, and I would be more than happy to send down one of our UK trainers to spend the day with you, free of charge to go through any workflow issues that you guys are having, as, as you can see below, when the system is well used generally people are very happy with it. Please feel free to reach out to [email protected] and he will arrange our on-site trainer to come and talk through any issues you have and hopefully we can get your opinion on the system changed quickly as there is nothing more that we want than you to be happy with it. Best wishes Kane

Sue
Managing Director in UK
Gesundheit, Wellness & Fitness, 2–10 Mitarbeiter
Verwendete die Software für: 6-12 Monate
Herkunft der Bewertung

Problems, problems, problems

2.0 vor 8 Jahren

Kommentare: I have been using Pabau now for 8 months as I wanted a system that was mobile and would offer me a paper free environment. Pabau promised so much but has so far under-delivered. The main desktop version is fine for booking appointments and creating invoices but using the database for marketing within Pabau is not good. The mobile app is useless. I am constantly contact support because one thing or another fails to work. In the past 8 months I have had problems on a weekly basis. I am now unable to upload photographs onto patient notes and the app constantly freezes and crashes. I also wanted a reliable way of creating digital consent forms. This is currently working fine. The support guys are friendly but they are rarely able to sort out any problems. Instead they just report the problem to the developers. After 8 months of problems I am almost at the end of my tether. I often wish I had stayed with my old cloud based system. Clinic Office may not have offered all the fancy advantages, but it was a stable system and it was reliable. In 3 years I think I only had to report a problem once or twice and the problem was dealt with there and then. I will stick with Pabau a while longer because it is too stressful to change software again and if Pabau finally sort out these ongoing problems I will happily come back and update my review but at the moment, I only give it 2 stars.

Vorteile:

Offers a lot of functions

Nachteile:

It is unstable and a lot of the functions either do not work or keep crashing the programme.

Antwort von Pabau

vor 3 Jahren

Thank you for the review Sue! We have been developing a new marketing leading app for over 1.5 years here is a link to alive Demo so you can see what it offers. https://marvelapp.com/prototype/d6aih0h/screen/63899119 We have also launched Advanced Marketing so do reach out to us to see about using this powerful marketing tool if you need a boost there. As we are the process of building Pabau form the ground up to be a more reliable and faster system please fell free to post any ideas you have in the community forum. https://community.pabau.com/

Luke
Podiatrist / Partner in UK
Krankenhausversorgung & Gesundheitswesen, 2–10 Mitarbeiter
Verwendete die Software für: Mehr als 1 Jahr
Herkunft der Bewertung

Fantastic Software when it works

1.0 vor 3 Jahren

Kommentare: Well thought out software which tackles almost all of our requirements. However, very frustrating that there are new major issues on a weekly and almost daily basis. Without these constant issues this software would be unbeatable. As it stands, I am currently looking into possible alternative software providers.

Vorteile:

The features are great and plentiful. Really well thought out software. Easy to use and it’s great that its accessible on multiple devices in multiple locations. Functionality that other software does not have.

Nachteile:

Software constantly has issues, features regularly don’t work. Integrated payment system has issues and has lost us income. Online booking system has had issues. Issues between patients accessing information dependant on what device they are using.

Antwort von Pabau

vor 3 Jahren

Thank you for the review Luke. Sorry to hear you have has this difficulty with the system. We are always upgrading our system and keeping up to date with the newest payment and security technologies. Juts this year we have introduced Apple and Google pay to make your Online Booking even more effective. We are in the process of building Pabau 2 which will be more powerful and faster in every aspect. Do reach out to us on the live chat so we can discuss how you can continue using the system to further help you on! I am also offering you free one on one training with one of our training experts! Do contact us and we can set this up!

Kirsty
Clinical Director in UK
Medizinische Praxis, Selbstständig
Verwendete die Software für: 1-5 Monate
Herkunft der Bewertung

Great Software

5.0 vor 4 Jahren

Kommentare: Great customer care. I'm a night owl so even had replies from staff at 11pm which i was expecting the next day to answer questions. I wasn't pushed with a hard sell which was nice! Ive interacted with most staff as ive asked multiple questions daily as ive set the system up and always received a speedy helpful response. Very friendly, welcoming staff with great systemising and automation software!

Vorteile:

I purchased this for when we reopen. I was considering taking a new member of staff on to do all the implementing and automation as well as stock control etc. all the bits I dont have time to do but purchased the software instead. It allows me to run reports at my own convenience. I enjoy that it ha content blocks on as i rent from various areas and I dont want them to access my performance and cash flow etc yet they can still book in my clients. Im very visual and so is this program you can simple colour code, add clients and staff photos etc.

Nachteile:

Its a little tricky to use at first but easy to learn. I am an android fan as ive had to purchase an ipad for clients journeys etc which was a pain so that i can use the app,

Antwort von Pabau

vor 3 Jahren

Thank you so much! We look forward to seeing your clinic grow with Pabau, if you need anything, then reach out on live chat and we will be happy to help!

Maria
RGN INP in UK
Medizinische Praxis, 2–10 Mitarbeiter
Verwendete die Software für: Mehr als 2 Jahre
Herkunft der Bewertung

Leader in clinic software

5.0 vor 3 Jahren

Kommentare: The staff are always willing to help, my experience has been mixed when it’s working it’s excellent but when there are hiccups is disastrous (more the fact that we can’t work without it). I would describe it as a love hate relationship.

Vorteile:

I like how I can manage the day to day running of the clinic having all the tools and technology at the touch of a button. I also like how visual the software is making it user friendly.

Nachteile:

I find the set up very technical which is frustrating because I could get so much more from PABAU. I have been with PABAU since its infant years and there has been numerous updates which we just can’t keep up with. It would be good to speak to someone as email communication is not always desirable.

Antwort von Pabau

vor 3 Jahren

Thank you for taking the time to send us a review. Here at Pabau we have a support team that at the moment respond in less than 2 minutes that can help guide you and help you. We also do phone calls so feel free to request one if you need to! We are also always happy to offer as much training as is required and have over 10 live webinars you can join to get the very best out of Pabau, you can find these in Setup > Training.

Hrafnkell
Doctor in UK
Krankenhausversorgung & Gesundheitswesen, 2–10 Mitarbeiter
Verwendete die Software für: Mehr als 2 Jahre
Herkunft der Bewertung

The best in market

5.0 vor 3 Jahren

Kommentare: Very positive and we plan to stay with them long-term.

Vorteile:

Pabau has more functionality and flexibility than any other similar product on the market I know of. The customer support is instantaneous through messaging or phone - we always get instant help if we have any issues and the team are polite and try their best every time. The program is also in constant development and Pabau listens and reacts well to development requests, when needed.

Nachteile:

The marketing and retargeting aspect of the software can be developed more, but has come on leaps and bounds this past year or so. It is now a very powerful tool for this purpose as well as all it's other great functionality.

Antwort von Pabau

vor 3 Jahren

Thank you so much! We look forward to seeing your clinic grow with Pabau, if you need anything, then reach out on live chat and we will be happy to help!

Nicola
MLD Therapist in UK
Gesundheit, Wellness & Fitness, Selbstständig
Verwendete die Software für: 6-12 Monate
Herkunft der Bewertung

Webinar training

5.0 vor 2 Jahren

Kommentare: My overall experience has been very positive and I love the product. It saves me lots of time regarding admin and my patients love it.

Vorteile:

I paid for the integration and it was worth every penny. It was so super easy. I had great training at the beginning. The system is so clever and does so much that it's worth the money I pay. As a sole trader it has saved me so much time through automation of so many aspects of my business.

Nachteile:

One of the main reason I joined was to be able to process packages of treatment. I can set them up and assign appointments myself from the packages but I am still unable to allow my patients to do so. I take up front payment and, apparently, that is why. I can't understand, why, if someone has already paid in full, they cannot book appointments from the package they have paid for. No one has managed to answer that. I would love a solution to this issue. I would also like to be able to set my diary up with specific appointments times instead of having to force this by creating off blocks every hour. Creates so much work.

Saied
Clinic Administrator / Manager in UK
Professionelles Training & Coaching, 2–10 Mitarbeiter
Verwendete die Software für: Mehr als 1 Jahr
Herkunft der Bewertung

Great Software

5.0 vor 3 Jahren

Kommentare: [SENSITIVE CONTENT HIDDEN] is an excellent at his job and as part of the Onboarding Team he takes his role very seriously and was available at all times I got stuck - Thank you so much

Vorteile:

Pabau is a complete practice management application and its right up our street - does what it says on the box and more. and love the features on the application, Very good online security and can manage all the services from one page, and the patient management is superb.

Nachteile:

They need to intergrate other online payment option as STRIPE and our current provider means we have to cost to meet - yes I can cancel the other but we have a better deal with the current provider

Antwort von Pabau

vor 3 Jahren

Thank you so much Saied! We look forward to seeing your clinic grow with Pabau, if you need anything, then reach out on live chat and we will be happy to help! The idea for more payment providers is excellent! Do feel free to give any idea you have on how to improve at out community page. We love hearing from you! https://community.pabau.com/