FreshBooks Erfahrungen

Für ein kleines Unternehmen optimal

Vorteile:

Eine einfache Buchführung mit allen Funktionen die wir brauchen.

Nachteile:

Nachteile haben wir keine festgestellt.

Hilfreiche Software für ein klein Betrieb

Kommentare: Gute software für klein Team

Vorteile:

Mit FreshBooks konnten wir als klein Team unsere Arbeitsqualität verbessern und beschleunigen. Besonders für Finanz Themen und Rechnungen

Nachteile:

von mir aus als klein Team ist schon sehr gut. Aber passt nicht für ein große Unternehmen. Das sollte noch mehr Tools und Futures haben.

Like human fingerprints, Freshbooks is Unique

Kommentare: Freshbooks have proved to be dependable over the years. It's accuracy and efficiency remain unmatched

Vorteile:

Using Freshbooks has been a game changer for me and my team. It's interface is friendly and easy to navigate saving us on setting up time and helping us keep everything neatly organized. Freshbook is a unique platform whose touch of excellence in accounting and expense management stood out for me in comparison to other tools in the market. I find it's performance and reliability top notch in functions like generation and invoices tracking which is complete. It's decency in tracking expenses is on its own level. I am also able to execute receipt approvals, billable hours and keep financial records which are the major accounting roles making it an ultimate accounting solution

Nachteile:

To be honest I have not encountered a single thing I dislike about Freshbooks. As an accountant who have used lots of accounting softwares I can recommend freshbooks to anyone out there for efficient execution of his/her accounting needs

Freshbooks is Great... But...

Kommentare: Overall I'm pleased with Freshbooks. There are some things I don't like about it (as indicated in the Cons question.

Vorteile:

Freshbooks is easy to learn, use, and continue to utilize. It has a clean and easy-to-understand interface. Recurring invoices are sent each month on time. I never have any issues with funds transferring to my bank account.

Nachteile:

I very much dislike the fact that there are so many additional options blocked behind secondary / tertiary paywalls. I feel that with the price I pay each year most/all of these features should be unlocked. An additional $20 or more per month to be able to automatically charge a saved credit/debit card is ridiculous.

Used to be great now it sucks

Vorteile:

A great example of a great company with a cool product that ruined the company and the product when growing. Current app is buggy and slow, critical issues for payment processing and client side billing. Stay away.

Nachteile:

Bugs and shady pricing techniques. It fails at critical billing stages, making it hard to get paid online.

FreshBooks – awesome tools, improvable customer service

Kommentare: In addition, the time accounting function is simple and allows us to monitor business activities as a whole. It has helped us identify and quantify the time spent on both responsble and non-responsible work, allowing us to adjust costs and be more efficient in our operations. Overall, FreshBooks has made managing our finances and time effective.

Vorteile:

Using FreshBooks has been a game changer for me and my team. The platfom excels in accounting and expense management, it offers a variety of functions such as generation and tracking of invoices quite complete, it has a history function for better control, this makes decision making easier, in terms of its interface I could say which is friendly and easy to navigate, saving us time and keeping everything organized. With freshbooks it's easy to customize reports and track metrics across multiple projects at once.

Nachteile:

My experience with FreshBooks has been frustratng at times not because of its tools, but especially when it comes to customer support. Some time ago the live chat option provided quick and helpful responses, this made it easy for me to fix any problem, but now I am forced to send emails that go unanswered for days. And many times they are generic answers, which do not solve anything for me and delay the whole process.

Freshbooks will start you off 80% off

Kommentare: Very good.. servers are connected properly no problems there

Vorteile:

I liked that they have a free trial and on top of that they starting you off with the first four months at 80% off

Nachteile:

I mean it's your standard accounting software but I have OCD and wish it was flashier. It's user friendly but dull

Great system

Vorteile:

I love how easy it is to create an invoice, set up auto invoicing and auto payments.

Nachteile:

When clients pay via credit card or ACH it takes nearly a week sometimes to receive the money through fresh books.

What really sets freshbooks apart

Kommentare: Freshbooks is for the wins. Given that accounting can be such an overwhelming task, Freshbooks simplicity becomes a real life hack. It has been way to use to enter expenses and collect payment. It's intuitive to use and has a user-friendly mobile app that allows me enter data and have and overview of all the businesses financial aspects at my own comfort without having to go to the office

Vorteile:

Freshbooks is an accounting software that's is well suited for our needs. It's is of use real set it apart with a dashboard that gives me an overview of outstanding revenue and profits of my business because is simply laid out in an easy to understand way that leave no space for confusion even to us who haven't done accounting before. Freshbooks includes soo many capabilities that makes a great accounting and invoicing solution. The double entry accounting reports feature helps us navigate through payments and expenses. It also allows me to easily create and out an invoice together and accept payments through credit or debit cards. Tax filing is a breeze since I can get a snapshot of the entire revenues which make a it easy for reporting of the income. In the report tabs, I can access the accounting reports from which Iam able to understand the business financial health that is soo critical in daily management .

Nachteile:

Freshbooks ticks all the boxes for my business accounting needs

Making a statement in accounting with FreshBooks.

Kommentare: Magical is the right word to explain our experience with FreshBooks because we have seen it work magics for our accounting. We find it easy to use and very effective at ensuring all the finances are at check. FreshBooks gives us a way to ensure that we keep records of every expenses as well as all payments that we receive.

Vorteile:

We found a true friend in FreshBooks and we are more than happy with the services we are getting from it. Everything about accounting is well simplified in FreshBooks and we never had difficulties to use it. The support is amazing. FreshBooks makes invoicing such a simple task for us and we are able to send our clients very professional invoices to keep them on the know about due payments. We also like it how FreshBooks allows us to monitor and manage our expenses. We use the financial reporting tool to run financial reports, and were are able to understand our financial health, this has helped us make very informed financial decisions on how to grow our business.

Nachteile:

We are more than happy with FreshBooks mainly because we have never experienced any setbacks using it whether technical or anything.

Winning financial management battles with FreshBooks.

Kommentare: FreshBooks is one in all product that allows us to manage our finances more effectively. From tracking our expenditure, financial reporting, billing to invoicing, FreshBooks allows us to do it all conveniently from a single product. The joy of having FreshBooks is that now we get transparency on how cash is flowing in our business as well as how our business is performing financially.

Vorteile:

By unifying several functionalities under one product, FreshBooks makes our accounting work very simple since we don't have to use many products. Despite it been such a powerful accounting tool, all its features are easy to use and the flexible interface makes it easy to surf through it. Using FreshBooks, there are basically no skills needed for us to create very beautiful and professional invoices for our clients. It allows us to keep all our accounting books like receipts very secure in case they are needed in the future.

Nachteile:

FreshBooks dashboard is well organized and this makes everything clear and easy to access. It performs excellently and super comfortable with it.

What it takes to keep the accounts of a business

Kommentare: In general I have learned a lot from this software, as a general accounting. I hope to continue learning in this trial period.

Vorteile:

It is an easy to use application, even for people who have little knowledge of accounting. It also has an affordable price.

Nachteile:

Customer support is not optimal in two ways: live chat or email, but there are delays in responding to the message. And something specific is the complex bank reconciliation.

FreshBooks as a Photographer (solo small business)

Kommentare: I have been using FreshBooks for over 2-years and am currently using it. I used FreshBooks a long time ago when they were new and more minimal. It has been great to see them grow up. The cost is a bit steep so I may not continue to use them -- I'm 50/50 at the moment. If they provided more value for the cost I would consider it a good investment, but paying for a CRM on top of that is expensive. Overall I do love the software!

Vorteile:

I love the clean and friendly UX of FreshBooks! It is a pretty efficient piece of software that helps me get paid quickly and easily. I feel it has grown up so much over the years too. Invoicing is super easy and tracking expenses. Those are my primary base needs to run my business.

Nachteile:

I do wish that entering client information was a bit more intuitive as I feel like I'm doing input for a client into my contacts, importing it to my CRM, and then hand inputting into FreshBooks again feels redundant. I would really really really love to see a Mac App to complete the mobility and desktop experience. I dislike having to open a web page to manage things on a daily basis.

Run as fast as you can from this platform now that they are forcing migrations to new platform

Kommentare: FreshBooks was founded by someone that wanted to make a great product for small businesses to do invoicing and time tracking, that focus is obviously gone and the focus revolves around their payment processing.

Vorteile:

We implemented the "Classic Freshbooks" which was a super clean interface that you could navigate with your keyboard for the most part, was stable and efficient. This worked great for us for almost 10 years.

Nachteile:

They are now forcing their new interface on everyone, which is buggy and slow. Constant downtime at critical times like end of month, causing customers not to be able to access and pay invoices. Huge financial repercussions for us due to this.

Barely passed high school math - and I'm now the bookkeeper

Kommentare: I love Freshbooks. We used Quickbooks up until I made the decision in January to say I was done stuggling with their program. We had tried the desk top and online versions and they both are so overwhelming with useless features that just get in the way of the simple bookkeeping and accounting needs that our particular business have. I have been asked by other women in business, if I can help them with accounting as they start their business, and my first suggestion is that they immediately drop QB and move over to Freshbooks. From our reports to filing quarterlies, reconciling and estimating - every thing about Freshbooks is better. I have told my husband I would literally become a volunteer spokesperson for Freshbooks due to how much more enjoyable they have made running the backside of our business. My ONLY regret is not doing this years ago. That's it. This product is life changing!

Vorteile:

Pretty much everything. The dashboard, estimating, reports, client organization, etc etc. This product is outstanding.

Nachteile:

The type A personality in me would love to be able to close out the books monthly, but I'll take the trade off if it means my books stay balanced - which they always do in Freshbooks. I also wish the mobile app was more of an interactive user app, vs being more of a quick snapshot of our business.

Freshbooks - Still one of the best billing systems around

Kommentare: Able to run and invoice quickly. Add the strong integration that it has with Freshdesk for ticketing and my time tracking - it has allowed me to better streamline my operations.

Vorteile:

Tracking and customer portal that is fully labeled as your own... this is a feature most competitors do not have. Know when your customers have viewed your invoices and even printed them! Slick mobile app

Nachteile:

Pricing has gone up vis a vis other comparable competitors. Ticketing is very basic. One issue that could have been done better is that this is more of a quoting system and not proposal based. So making fancier proposals you are best off using another platform.

Invoice and expense tracking automation

Kommentare: The features that make FreshBooks such a superb invoicing and accounting application for small businesses may not be sufficient for larger enterprises. Not all small businesses can afford FreshBooks because it is more expensive than some comparable solutions.

Vorteile:

Because of FreshBooks' intuitive design, keeping track of business money and other administrative tasks is a breeze. Save time and work more efficiently with FreshBooks' convenient time-saving tools, such recurring invoices and cost monitoring.

Nachteile:

FreshBooks's user-friendly interface is a major selling point for me as a financial manager. We've found great use in the time-saving tools, such automatic invoicing and expense tracking. Nonetheless, I have found a few shortcomings, such as a lack of robust reporting tools and a dearth of available integrations. Despite these concerns, FreshBooks has been a great help to me.

A fantastic tool for accountants, FreshBooks

Kommentare: Simple to use and effective, with a wealth of helpful features that can be tweaked to improve the final product. Simple enough for those who aren't tech savvy. It's a great program with two uses: as a payment chip that works with any card, and as a tool for managing your company's finances.

Vorteile:

FreshBooks is an accounting software that manages your daily invoices, receipt approvals, expenses, billable hours, and financial records. To improve the financial management of small businesses, FreshBooks is developing a cloud-based accounting solution. The firm boasts industry-leading customer service.

Nachteile:

They recently implemented a new format that was mandatory for all users. The old version of FreshBooks was far better than the new one. The software's electronic payment option is the worst part. Some banks allow it while others refuse to even process the transaction.

It amply met my expectations and satisfies the company's needs.

Kommentare: When we implemented it, it was a lifesaver, as it makes day-to-day financial work easy and not at all intimidating, especially. It helped us save a lot of time, as we can focus on what we do and let Freshbooks do the rest. I especially like the professional look of the invoices without having to spend too much time designing or using design software. Anyone can create an attractive and professional invoice in minutes and I appreciate that.

Vorteile:

I like how adaptable it is and how it can be used for any need. We have been using it in the company for a couple of years now, I already knew it from my freelance work and I can attest to the goodness and simplicity of the system. At the moment we have the Plus subscription and I find it very complete and affordable.

Nachteile:

I would like the application to be more complete and useful because I would like to have a complete view of my invoices when I am not at my desk.

"New" Freshbooks has completely make this formerly amazing service...unusable & frustrating

Kommentare: Loved them for more than a decade, until the "New" version completely left us wondering what went wrong. Their support has been great, helping us to move to another platform, but again, the "New" version is making that transition even harder, although we haven't tried to export from "Classic", so I could be wrong.

Vorteile:

The previous "Classic" edition was so easy to use, powerful in its simplicity and quick. The only thing I can say about the "New" version is that it is pretty.

Nachteile:

The "New" version might be pretty, but it has become pretty awful to use. The platform is now so slow, we often wonder if we clicked on something...so we wait (e.g. create an invoice). Navigation used to be simple, but that is no longer the case. It takes many more clicks to find the information I need. I've been using now for about 2 months, so I know where to go, but it takes so much longer now. Invoicing & applying payment now prone to mistakes. The Credit card option will be ON/OFF for all subsequent invoices, so it's hard to make an exception (e.g. hardware) for one invoice. We have to constantly check a few options for every invoice, making the whole process much longer. Billing for time is somewhat better. It now shows ONLY the clients that have unmilled time, but once you create an invoice, the client will stay in the list for a good 15 minutes, making this feature cool, but useless. All in all, being moved to "New" has been an absolute nightmare and has caused us to completely lose faith in this company, which I have been using since its inception. We are sad to say, the problems by far outweighs the pretty interface, and we find ourselves forced to use something functional.

Accounting for dummies

Kommentare: Overall I cant fault the product and would definitely recommend it to any business owner. The only thing I wish was possible, is to pay in my local currency for budgeting purposes.

Vorteile:

I started using Freshbooks when I was given the opportunity to start a company in the wedding industry. At the time I had no idea what I was doing when it came to bookkeeping but FreshBooks made it easy to manage. What I loved about the software was the journey I followed, from Quotation to final invoice. The ability to send the quote/invoice with a simple click streamlined my business process. I eventually had to hand over when I couldn't handle the load, and because of the intuitive software, it was an simple handover. When I needed a report, i didn't have to wait for it to come from my bookkeeper, I just jumped online and got what I needed quickly and easily. Oh the cherry on the cake was the app. I used to showcase at trade-shows so the app allowed me to draw up an invoice and email the client without leaving the booth, or needing my laptop.

Nachteile:

The price point was a bit of a hard pill to swallow, especially in an economy where the $ is much stronger than my local currency. The fluxuating market made budgeting a nightmare, and when getting a start up off the ground, every cent counts. While I could work around that, the one thing I disliked was the fact that one could go back and edit invoices/quotes post creation. I have since learnt that this is a big no no, but at the time I was non the wiser. I unfortunately lost money due to this, as many cash sales invoices were edited, and the balance pocketed.

Why Freshbooks for your business

Kommentare: A cloud-based accounting program called FreshBooks is made to assist small businesses in managing their financial activities. A variety of services are available, including financial reporting, project management, time tracking, cost monitoring, and invoicing.Businesses can simply create and send invoices that look professional, receive online payments, keep track of costs, and produce financial reports using FreshBooks. It also offers tools for managing tasks and projects, enabling teams to work together on projects and keep track of how much time they spend on certain tasks.FreshBooks is a well-liked option among small business owners and freelancers who require a hassle-free method of managing their money because of its user-friendly layout and straightforward setup. It provides customer assistance via phone, email, and live chat and offers a number of pricing plans to fit various corporate demands and budgets.

Vorteile:

FreshBooks is renowned for its user-friendly layout and straightforward setup. With FreshBooks, even if you have little to no expertise with accounting software, you can get going right away.FreshBooks has a number of time-saving features that can speed up payment and reduce manual data entry, like automatic invoicing and online payment acceptance.FreshBooks offers a variety of financial reports, including profit and loss statements, balance sheets, and tax summaries, that can give you information about the financial status of your company and assist you in making informed choices.FreshBooks comes with project management tools that let you work with your team, monitor the status of your projects, and charge clients for the time you spend working on them.Utilizing the FreshBooks mobile app, you can issue invoices, keep track of costs, and manage your money while on the road.Integration with other products: You can easily automate processes and optimize your workflow with FreshBooks thanks to its integrations with other widely used business platforms like PayPal, Stripe, and G Suite.

Nachteile:

FreshBooks features a straightforward user interface, which could be problematic for companies with sophisticated accounting requirements. The program includes few choices for customization, which could not be sufficient for companies who need more adaptability.Pricing: For companies with larger teams, FreshBooks pricing can be quite pricey. Project management is one of the more sophisticated capabilities that is only offered with higher-tier plans.Limited inventory management: FreshBooks does not include extensive inventory management options, which could be a drawback for companies that need more thorough inventory tracking.FreshBooks has fewer integrations than other accounting software solutions, while integrating with well-known tools like PayPal and G Suite.Because FreshBooks is a cloud-based software program, accessing it necessitates having an internet connection. Businesses that operate in places with spotty internet connectivity may find this to be a drawback.

Great product paired to the friendliest support in financial software.

Kommentare: The biggest benefit we receive is how easy it is to send invoices and get paid online. Freshbooks makes this a lot easier than some of the other solutions we've tried over the years.

Vorteile:

Freshbooks is a simple and straight-forward accounting solution. It's delivered with relatively small amount of standard accounting categories so you're not overwhelmed placing expenses into their proper buckets and adding new categories is quite easy. Our business doesn't have a ton of complex expenses - and if yours does, Freshbooks might not be a good fit. What we love about Freshbooks is how straight-forward their invoicing system has been. It's easy to create recurring invoicing and it integrates with popular credit card processors to facilitate easy online payments. Perhaps the attribute that has kept us with Freshbooks through the years is their customer service - it's amazing. Customer service has always been super friendly, easy to understand, and they always seen eager to help. This interest and willingness to be helpful goes a long way.

Nachteile:

The only con we've experienced with Freshbooks is their limited subscription levels. We've exceed their standard top level package but we're not quite big enough to financially justify a custom/enterprise package. It seems Freshbooks is ideal for customers with a lot of recurring transactions - which, we have more individual transactions than recurring so this is part of our problem. Regardless, Freshbooks staff has always been quite helpful in offering up solutions to help us make the most of our subscription limits (500 active clients).

FreshBooks provides small businesses with some of the best invoicing and billing features available.

Kommentare: Billing and invoicing were made much easier using this software.

Vorteile:

FreshBooks gives small businesses a well-designed and intuitive user interface that can easily be used for a variety of different functions, most notably billing, and invoicing. Users are given a wide array of attractive template designs to choose from when creating invoices, allowing for catchy, yet professional looking documents. FreshBooks also provides users with tools for team collaboration, estimates, and projects, all of which can be easily navigated and set up to increase your small businesses' ability to maximize communication, send automatic reminders, submit proposals, and secure jobs with relative ease. As an accounting package, FreshBooks also provides users with the ability to perform some fundamental bookkeeping and accounting functions, has some bank reconciliation functions, enables you to accept online credit card payments, and provides many of these features via their full-featured mobile application. Last but not least, FreshBooks provides excellent customer service from the start. A detailed and easily followed tutorial will help new users get started, while their well-trained staff is always ready to provide users with answers to any questions or issues they may encounter. FreshBooks is very proud of their customer service and their customer satisfaction rating, and it really shows when you speak with one of their representatives.

Nachteile:

One limitation in FreshBooks as an accounting package is the fact that they utilize single-entry accounting. While this may not be an obvious flaw to a new small business owner, it will become apparent as more accounts are created, employees are hired, and payment options are implemented. Single-entry accounting is quick and simple, but it certainly leaves something to be desired. Over the years some application updates have diminished or completely removed some useful features, like service and customer records, and inventory tracking, all of which were very convenient and helpful features.

A fresh Look at Fresh Books

Kommentare: Overall, in my estimation, I have had a positive experience with FreshBooks. The software is has a user-friendly interface, which makes it easy for small business owners to manage their accounting tasks without needing extensive accounting knowledge. Users also appreciate the software's invoicing and time tracking features, which help them streamline their billing and accounting processes.

Vorteile:

FreshBooks is a cloud-based accounting software that provides small business owners with tools to manage invoicing, expenses, time tracking, and other financial tasks. Here are some of the pros of using FreshBooks:1. User-friendly interface: FreshBooks has a user-friendly interface that is easy to navigate, even for users with no accounting background. The software provides a clean and intuitive dashboard that makes it easy to find the features and tools that you need.2. Invoicing features: FreshBooks provides robust invoicing features that allow users to create professional-looking invoices, set up recurring invoices, and automate payment reminders. Users can also accept online payments through the software, which makes it easier for customers to pay their bills.3. Time tracking: FreshBooks provides built-in time tracking features that allow users to track their billable hours and generate accurate invoices. This feature is especially useful for freelancers and service-based businesses.

Nachteile:

1. Limited features: Some users have reported that FreshBooks lacks some of the advanced accounting features found in more comprehensive accounting software, such as inventory management or robust financial reporting.2. Limited integrations: While FreshBooks integrates with many popular third-party apps and services, some users have reported that the software has limited integration options, particularly when compared to more robust accounting software.3. Limited customization options: Some users have reported that FreshBooks has limited customization options, particularly when it comes to creating custom reports or modifying invoice templates.4. Pricing: Some users have reported that FreshBooks can be relatively expensive compared to other accounting software options, particularly for businesses that require multiple user accounts.