Onfleet Erfahrungen

Fantastic product. Could not do deliveries without it

Kommentare: Onfleet has been immensely helpful in getting a small business to have a pro level delivery service with just simply a web browser.

Vorteile:

The platform is easy to use, very responsive, has a well-built API which allows you to get your information in and out of the platform. Everything is lightning quick when you make changes they reflects across all dispatchers and all drivers instantly.

Nachteile:

Overall not many, however if I had to pick something, I would say allowing a bit more organization tasks and better segmentation of communication to customers.

Exceeds the simplicity that competitors dont!

Kommentare: As a cannabis distribution company, it is extremely important to track fleet and drivers, route multiple deliveries and scheduling the most efficient routes since we are carrying expensive products that must be left in cold temps.
We are able to track all our employees and more with OnFleet, and provide exact etas to brands that procure us to make their scheduled deliveries.
Best most simplified delivery platform on the market.

Vorteile:

I absolutely love the simplicity that this platform provides. Optimized routing and the option to see where our fleet/drivers are in real time. The last feature that is very helpful is the eta text message.

Nachteile:

I liked the price point least, along with the way the scheduling auto-sets. It seems like it's a little redundant but it definitely still gets the job done.

JARS X Onfleet

Kommentare: Onfleet allows us to operate compliantly as as close to paperless as we can get at the moment.It has allowed us to centralize our dispatch team to reduce labor and increase output and quality control

Vorteile:

Onfleet's set up and onboarding is incredibly simple.Unified dashboard is great, and provides ease of use.Integration with our Point of Sale (Dutchie) works, but leaves much room for improvement.Support from [sensitive content hidden] is great when needed

Nachteile:

I cannot save vehicles to a location, this makes assigning different vehicles a pain.Route optimization will not allow us to adequately bulk optimize all tasks for our windows, we had to create zones without butting boundaries to help achieve this but my team still prefers to hand build smaller routes. There has to be a better solution.Route history, showing estimated completion vs actual, along with mileage Inability to route back to store without using a task

This company just raised its prices and reduced its support

Kommentare: I am actively looking to switch

Vorteile:

I hate how this company reduces features and raised prices

Nachteile:

The account manager only hits you up to raise prices on you

Modern logistics platform for serious on-demand companies

Kommentare: Onfleet has been a game-changer for us. The prevailing dogma in startups is not to let other companies own large pieces of your technology stack; however, everybody knows it would be crazy to build your own Stripe. Likewise, in the logistics space, Onfleet has a product that saved us a huge amount of time while allowing us to build out a custom logistics solution unlike any other in the construction industry. Don't reinvent the wheel. Use Onfleet.

Vorteile:

Onfleet is a modern product, it has world-class UX and an API that rivals Stripe's for completeness, up-time, ease of integration, and capability. They have serious technical chops. Too many logistics platforms are overly focused on specific verticals and back-office use cases, Onfleet has a product that is adaptable to diverse industries and, with their technical capability, it can be integrated seamlessly into complex products. Onfleet delivers.

Nachteile:

There are many features I would add to the platform, although they have correctly aimed at a "less is more" approach for wider usability and product focus. My biggest gripe is the lack of a mobile-native dashboard, as they have a responsive web UI instead. This is mitigated somewhat by the programmability of the platform. I also would love if the driver tracking were mobile-native as well, it is presently also hosted in a response web UI. These are minor issues compared to the total value they deliver.

Easy to use software

Kommentare: The software has helped make the driver management and route tracking piece of our business a lot simpler.

Vorteile:

The software has been reliable and just works. Delivery is a key part of our business and this software definitely helps us co-ordinate well with the drivers along with giving customers the opportunity to track their food.

Nachteile:

The time estimates are too pessimistic and overshoot actual driving times by at least 50%.

Our Company without Onfleet is Cripple

Kommentare: We have integrated with our company to automate our delivery operations. It helped us to grow our business more and provide customers a well satisfied service with a limited time.

Vorteile:

Super easy onboarding process and easy user interface. With lots of features like dispatch management, driver management it optimises time, routes, costs as well. After importing tasks it automatically assigns dispatches to the right drivers with availability and location to save time and cost. Adding new drivers is easy and with Android apps it becomes easy to train new drivers in a short time period. With route optimization it avoids traffic, under construction roads to skip delay in deliveries. With driver management system we can communicate with drivers in the field , can give specific instructions provided by customers. Live tracking facility not only provides us live location of drivers but also provides customers real time data of their orders with estimate time of delivery. Ensures accuracy in POD by capturing signatures, otps , barcodes , photos etc and on spot feedback for customers. It is easy to integrate with existing software to manage delivery operations.

Nachteile:

In my experience I haven't found any issues with onfleet. They have fulfilled our all requirements. Some time due to maintainance it goes down. Pricing should be more cheaper according to features.

You need Onfleet in your life!

Kommentare: Extremely pleasant and wonderful!

Vorteile:

Onfleet is extremely user-friendly for all involved, from the Admin, dispatchers, and drivers, the software keeps up with large volume. The ability to customize the Driver, Team, and customer experience.

Nachteile:

My only issue is that things that should be commonplace are considered extra add-ons which can increase your price.

Great product. Not sure there is a real competitor on the market.

Kommentare: making driver time more efficient for our drivers.

Vorteile:

Ease of use, we usually don't have to reach out for assistance and we perform 100 tasks a day.

Nachteile:

There's not much to not like. We do not have complaints about the software.

Mood Cannabis Jackson

Vorteile:

Things we like most: Ease of use and functionality

Nachteile:

Too much money for the amount we use it

Works

Kommentare: It’s a good way to follow the fleet of cars

Vorteile:

It works and is easy for the users Simple to use

Nachteile:

The typing of Trips in the system is to hard

The most user friendly solution to delivery fleet management

Vorteile:

The user interface makes it really easy to keep an eye on the overall operations of drivers on the road. For support, this helps establish expectations for customers reaching out about their deliveries.

Nachteile:

There are a few features I would like to see implemented to fit our needs, such as being able to use Contactless Signatures for signature required only deliveries. However the support team is very helpful is forwarding these requests to their product team for further development.

Effective the OnFleet use

Kommentare: Overall I like the app, easy to use and understand the functions.

Vorteile:

Easy to find the address to make delivery including GPS in the app. Able to track how long for each delivery and how long to finish all the tasks. Able to locate where the delivery drivers for late pick up. Able to see how many miles for delivery every day.

Nachteile:

Sometimes the phone icon on the app doesn't work collect as the phone number suppose to call..

OnFleet supported our operations during COVID-19 response efforts

Kommentare: We ramped up our usual grocery delivery capacity to low-income seniors by ten-fold in response to coronavirus shelter-in-place orders. Previously our routing was done manually and was not scalable. With us needing to do 2,000 deliveries per day, we really needed a straightforward and high-capacity route optimization too. OnFleet is that and everything more. I love that there's a driver app, in app communication, and real-time tracking.

Vorteile:

- real-time delivery tracking - ease of onboarding for delivery drivers - great UX

Nachteile:

I wish the search feature worked better - right now the search only searches through a list. Sometimes when I'm troubleshooting with a driver, I'd like to know where they are on the map. I'd want to be able to search for a driver or recipient and their name be highlighted in the map and in the side task bar.

The ideal support for any logistics-based service!

Kommentare: It’s been wonderful having a system calculate a lot of the nitty-gritty for me. I don’t have to manually calculate a route for each of my drivers anymore, or even keep an eye out for their progress! OnFleet does that for me with integrated job requirements (like a picture on pickup or drop off!)

Vorteile:

The scalability and accessibility of the software is incredible. From operating a team of 10, to running a national fleet of hundreds, it’s all completely within the scope of possibility!

Nachteile:

I use a lot of other software for sales and service, and integration with these systems is not the easiest for a novice like me! API access is absolutely available, with assistance guides for those with the know-how to use them! (I just don’t have said know-how!)

Onfleet - Dispatching for Food Connect

Vorteile:

Geospatial mapping, drag and drop to re-order tasks, in-app messaging between drivers and dispatch, in-app signatures between drivers and recipients

Nachteile:

I did not have access to reporting functions - but it would be great to have assistance with developing fields for data points and then translating them into reports... I also had trouble dispatching from my cell phone, so a simplified app version to assign drivers to tasks and then be able to reorder them from iphone using drag and drop could be useful down the line.

Would give it 5 stars, its an excellent product, but it lacks of further customization...

Kommentare: Structured own fleet automation and task optimization and follow up.

Vorteile:

Easy to use and configure. You can setup communications (vía SMS and others) to interact with customers, drivers and operators. Good cost-benefit relation

Nachteile:

It only lacks of further customization to include tailor made fields that could potentially improve and make easier the delivery processes.

A pleasant suprise

Kommentare: exceptionally please with this software

Vorteile:

Much more useful and user friendly than others. ex.(like Bringg)

Nachteile:

would be great to be able to go into table, click on a completed task and copy or email the full drop down.

Easy. Reliable. Seamless

Kommentare: We've been using Onfleet for quite sometime now. Our clients love the notifications and ability to track their delivery driver. This application not only makes the task of dispatching easy but works well for branding a company's image. Keep up the great work guys!

SFM Food Bank Review

Kommentare: Overall, OnFleet has been helpful in scaling our food delivery operations. Despite a few minor issues laid out above I have enjoyed using it.

Vorteile:

This software has been extremely impactful for us as it allowed us to efficiently scale up food deliveries to thousands of local residents. The ability to quickly move around tasks as well as optimize routes has been helpful for us.

Nachteile:

Sometimes, the upload using a spreadsheet can take upwards of 10 minutes depending on the size of the file. Also, it won't tell me whether there are errors with the upload until AFTER it has finished loading which can be hard to manage when I'm short on time.

OnFleet

Vorteile:

The ability to track drivers in real time and give my customers an update on deliver times.

Nachteile:

Reports to track performance are difficult to manage, bust into graphs, and interpret.

OnFleet

Vorteile:

The carbon offset feature is amazing and we use it for everything.

Nachteile:

There needs to be an integration with fulfillment software.

Onfleet x WCD

Vorteile:

Ease of use, ability to onboard drivers easily. Optimization, it does everything I need.

Nachteile:

When a driver starts a task doesn’t have an option to change the task that want to do.

Easy to work on and great user interface

Kommentare: Good and easy to go software

Vorteile:

The user interface of the software is awesome

Nachteile:

Task adding while there are multiple tasks in the same location

Works from day one!

Kommentare: For our delivery startup, we had a number of choices, some even cheaper, but the quality of the web app, the customer service, the tutorials, and mostly the top notch software which from day one worked without any bugs or issues, compared to some trials we had with other companies, was the reason we choose and love Onfleet for our company.

Vorteile:

Great integration, bug free, flawless.

Nachteile:

The price is a little steep when you are a beginner, with little orders, which for us, who have to convert the currency to colombian pesos, eats up most of our profits until we have significant orders to get a lower fee per task. We have to have 2 tasks by the way, which makes it more expensive still.