--- description: Detaillierte Informationen über TrueDialog zu Benutzerfreundlichkeit, Funktionen, Kosten, Vor- und Nachteilen aus verifizierten Nutzer-Erfahrungen. Lies Ratings & Bewertungen und entdecke ähnliche Tools dank Capterra Schweiz. image: https://gdm-localsites-assets-gfprod.imgix.net/images/capterra/og_logo-e5a8c001ed0bd1bb922639230fcea71a.png?auto=format%2Cenhance%2Ccompress title: TrueDialog Kosten, Erfahrungen & Bewertungen - Capterra Schweiz 2026 --- Breadcrumb: [Startseite](/) > [SMS-Umfragetools](/directory/32937/sms-survey/software) > [TrueDialog](/software/144641/TrueDialog) # TrueDialog Canonical: https://www.capterra.ch/software/144641/TrueDialog Seite: 1 / 2\ Weiter: [Nächste Seite](https://www.capterra.ch/software/144641/TrueDialog?page=2) > Unternehmensweite SMS-Texterstellung für große Unternehmen, leicht gemacht für kleine Unternehmen. Mehr Funktionen. Zum halben Preis. Integriert in große CRMs. > > Bewertung: **4.8/5** von 21 Nutzern. Top bewertet für **Weiterempfehlungsquote**. ----- ## Übersicht ### Wer verwendet TrueDialog? Unternehmens- und Geschäftskunden, Callcenter, Kundenbetreuung, SMS-Marketing, Hochschulbildung, Einzelhandel/eTail, QSR, Reisen und Unterhaltung, Franchise, CPG, Banking, Entwickler-API. ## Kurzstatistiken und Ratings | Metrik | Bewertung | Detail | | **Gesamt** | **4.8/5** | 21 Nutzerbewertungen | | Bedienkomfort | 4.7/5 | Auf Basis der Gesamtbewertungen | | Kundenbetreuung | 4.8/5 | Auf Basis der Gesamtbewertungen | | Preis-Leistungs-Verhältnis | 4.8/5 | Auf Basis der Gesamtbewertungen | | Funktionen | 4.6/5 | Auf Basis der Gesamtbewertungen | | Empfehlungsprozentsatz | 90% | (9/10 Weiterempfehlungsquote) | ## Über den Anbieter - **Unternehmen**: TrueDialog - **Region**: Austin, USA - **Gegründet**: 2011 ## Gewerblicher Kontext - **Startpreis**: $ 119.00 - **Zielgruppe**: 51–200, 201–500, 501–1'000, 1'001–5'000, 5'001–10'000, 10'000+ - **Bereitstellungen und Plattformen**: Cloud, SaaS, webbasiert, Mac (Desktop), Windows (Desktop), Android (mobil), iPhone (mobil) - **Unterstützte Sprachen**: Englisch - **Verfügbare Länder**: Kanada, Vereinigte Staaten ## Funktionen - Aktivitäts-Dashboard - Alarmfunktion / Benachrichtigungen - Anwendungsmanagement - Automatische Antworten - Berichterstattung / Analyse - Berichterstattung und Statistik - Bewerber-Management - CRM-Systeme - Chat / Messaging - Community-Management - Engagement-Tracking - Fundraising-Management - Geplanter Nachrichtenversand - Job Board - Kampagnenanalysen - Kampagnenmanagement - Kampagnenplanung - Kampagnenplanung - Kommunikationsmanagement - Kontaktmanagement - Kundenhistorie - Kundensegmentierung - Listen-Management - MMS - Massen-SMS - Mitglieder-Buchhaltung - Mitgliedschaft-Management - Mobile App - Mobile Coupons - Multi-Channel-Kommunikation - Nachrichten-Personalisierung - Personalisierung - Push-Benachrichtigungen - SMS Marketing - Self-Service Portal - Third-Party Integrations - Umfragen/Abstimmungen - Verfolgung von Interaktionen - Verwaltung der finanziellen Hilfe - Vorlagen-Management - Workflow-Management - Zielgruppen-Targeting - Zulassungsmanagement - Zwei-Wege-Kommunikation - Zwei-Wege-Messaging ## Integrationen (6 insgesamt) - Dynamics 365 Customer Insights - HubSpot CRM - Marketo Engage - Oracle Eloqua Marketing Automation - Salesforce Marketing Cloud - Salesforce Sales Cloud ## Optionen für Kundensupport - E-Mail/Helpdesk - Wissensdatenbank - Telefon-Support - Chat ## Category - [SMS-Umfragetools](https://www.capterra.ch/directory/32937/sms-survey/software) ## Ähnliche Kategorien - [SMS-Umfragetools](https://www.capterra.ch/directory/32937/sms-survey/software) - [Alumni-Management Systeme](https://www.capterra.ch/directory/10039/alumni-management/software) - [Immatrikulationssoftware](https://www.capterra.ch/directory/30799/admissions/software) - [SMS Marketing Software](https://www.capterra.ch/directory/30842/sms-marketing/software) - [Hochschulsoftware](https://www.capterra.ch/directory/30913/higher-education/software) ## Alternativen 1. [SlickText](https://www.capterra.ch/software/155430/slicktext-com) — 4.8/5 (268 reviews) 2. [Mobile Text Alerts](https://www.capterra.ch/software/152417/mobile-text-alerts) — 4.5/5 (85 reviews) 3. [EZ Texting](https://www.capterra.ch/software/145848/ez-texting) — 4.4/5 (245 reviews) 4. [Text Request](https://www.capterra.ch/software/167015/text-request) — 4.6/5 (1193 reviews) 5. [TextP2P](https://www.capterra.ch/software/183310/text-p2p) — 5.0/5 (124 reviews) ## Nutzerbewertungen ### "This is the M1 tank of text messaging." — 4.0/5 > **Rick** | *25. September 2021* | Marketing & Werbung | Empfehlungsbewertung: 9.0/10 > > **Vorteile**: If you need high-volume texting, particularly with the capacity for easy two-way conversations then Truedialog is for you. As an agency, we found Truedialog's account management features and in particular their billing structure, the best of any platform we tried. We can create as many layers in an organization, have as many long codes and operators as we need... or shut them off when we don't. It will work just fine for low-volume users too but there are more choices. > > **Nachteile**: Great texting platform but we live in an omnichannel world. None of the omnichannel products I've tried is nearly as powerful a texting platform but TD has zero FB, IG, Whatsapp integration available so need to use multiple platforms. It would be great to have TD with omnichannel. > > Generally positive overall but they are short-staffed and grown over the years so support response time is below par in my books but great people to work with. No-one hides behind a veil of anonymity and I get genuine follow-ups not just surveys. ----- ### "A Great Mass Messaging Solution For Business" — 5.0/5 > **Simona** | *3. Januar 2025* | Telekommunikation | Empfehlungsbewertung: 9.0/10 > > **Vorteile**: With TrueDialog, we have an easy time sending mass business messages. It not only eases communication but also helps in SMS marketing. > > **Nachteile**: I have used TrueDialog long enough and no issues. ----- ### "Effective SMS solution with room for UI improvement" — 4.0/5 > **Verifizierter Rezensent** | *25. Februar 2025* | Marktforschung | Empfehlungsbewertung: 8.0/10 > > **Vorteile**: Strong SMS features with scalable options. > > **Nachteile**: UI feels a bit outdated and could be smoother > > Good platform for business texting with solid reliability ----- ### "Major Impact" — 5.0/5 > **Joy** | *27. Dezember 2023* | Bildungsmanagement | Empfehlungsbewertung: 10.0/10 > > **Vorteile**: True Dialog is a very easy system to use and manage. It takes very little time and has a major impact on our recertifications. > > **Nachteile**: When submitting help tickets, we haven't always gotten the most clear or friendly responses, but the issues were resolved, so that was what was important. > > Texting was a new initiative in our association and it has helped us reach members that we normally lose in our other communication efforts. It has had a huge ROI. ----- ### "Problem Solver, easy to use. The best text messaging software out there\!" — 5.0/5 > **Bruno** | *2. November 2017* | Computer-Software | Empfehlungsbewertung: 9.0/10 > > **Vorteile**: This is the best text messaging software we have ever used. Will not only help us keeping track of our conversations to our customers, it will also make it very easy to manage and reply each of these texts. The system is so simple and easy to use, it will keep you from making mistakes. Using this software also helps you keep your customers engaged with your business by allowing you to keep in touch with them. Take your SMS strategy to the next level\! > > **Nachteile**: Could use some improvement on the CRM service. Sometimes it also "jams" and takes a while to either receive or send messages, although messages are always "sent" and "received", don't expect it to be received straight away. > > Keeping touch with customers. Being able to send text message to a wide range of people and since it saves your messages, you are able to keep track and reply to them. ----- Seite: 1 / 2\ Weiter: [Nächste Seite](https://www.capterra.ch/software/144641/TrueDialog?page=2) ## Links - [Auf Capterra anzeigen](https://www.capterra.ch/software/144641/TrueDialog) ## Diese Seite ist in den folgenden Sprachen verfügbar | Sprache | URL | | de | | | de-AT | | | de-CH | | | en | | | en-AE | | | en-AU | | | en-CA | | | en-GB | | | en-IE | | | en-IL | | | en-IN | | | en-NZ | | | en-SG | | | en-ZA | | | fr | | | fr-BE | | | fr-CA | | | fr-LU | | | it | | ----- ## Strukturierte Daten