--- description: Detaillierte Informationen über GuildQuality zu Benutzerfreundlichkeit, Funktionen, Kosten, Vor- und Nachteilen aus verifizierten Nutzer-Erfahrungen. Lies Ratings & Bewertungen und entdecke ähnliche Tools dank Capterra Schweiz. image: https://gdm-localsites-assets-gfprod.imgix.net/images/capterra/og_logo-e5a8c001ed0bd1bb922639230fcea71a.png?auto=format%2Cenhance%2Ccompress title: GuildQuality Kosten, Erfahrungen & Bewertungen - Capterra Schweiz 2026 --- Breadcrumb: [Startseite](/) > [Umfragetools](/directory/30092/survey/software) > [GuildQuality](/software/145110/guildquality) # GuildQuality Canonical: https://www.capterra.ch/software/145110/guildquality Seite: 1 / 2\ Weiter: [Nächste Seite](https://www.capterra.ch/software/145110/guildquality?page=2) > Software zur Messung der Kundenzufriedenheit für qualitätsorientierte Bauexperten. > > Bewertung: **4.5/5** von 17 Nutzern. Top bewertet für **Kundenbetreuung**. ----- ## Übersicht ### Wer verwendet GuildQuality? Tausende von professionellen Hausbauunternehmen, Umbau- und Renovierungsfirmen verlassen sich auf GuildQuality, um ihnen zu helfen, ihre Verpflichtung zu Qualität und Kundenservice zu überwachen, zu verbessern und zu artikulieren. ## Kurzstatistiken und Ratings | Metrik | Bewertung | Detail | | **Gesamt** | **4.5/5** | 17 Nutzerbewertungen | | Bedienkomfort | 4.5/5 | Auf Basis der Gesamtbewertungen | | Kundenbetreuung | 4.6/5 | Auf Basis der Gesamtbewertungen | | Preis-Leistungs-Verhältnis | 3.3/5 | Auf Basis der Gesamtbewertungen | | Funktionen | 3.3/5 | Auf Basis der Gesamtbewertungen | | Empfehlungsprozentsatz | 50% | (5/10 Weiterempfehlungsquote) | ## Über den Anbieter - **Unternehmen**: GuildQuality - **Gegründet**: 1988 ## Gewerblicher Kontext - **Startpreis**: $ 100.00 - **Preismodell**: (Gratis Testen) - **Zielgruppe**: Selbstständig, 2–10, 11–50, 51–200, 201–500, 501–1'000, 1'001–5'000, 5'001–10'000, 10'000+ - **Bereitstellungen und Plattformen**: Cloud, SaaS, webbasiert - **Unterstützte Sprachen**: Englisch - **Verfügbare Länder**: Vereinigte Staaten ## Funktionen - Anpassbare Fragen - Berichterstattung / Analyse - Feedback-Management - Trend-Analysen - Visuelle Analytik ## Optionen für Kundensupport - Wissensdatenbank - Telefon-Support - Chat ## Category - [Umfragetools](https://www.capterra.ch/directory/30092/survey/software) ## Ähnliche Kategorien - [Umfragetools](https://www.capterra.ch/directory/30092/survey/software) - [Kundenzufriedenheit Software](https://www.capterra.ch/directory/30541/customer-satisfaction/software) - [CEM Software (Customer Experience Management)](https://www.capterra.ch/directory/30671/customer-experience/software) - [360-Grad-Feedback Software](https://www.capterra.ch/directory/30666/360-degree-feedback/software) ## Alternativen 1. [Sogolytics](https://www.capterra.ch/software/127957/sogosurvey) — 4.7/5 (730 reviews) 2. [Jotform](https://www.capterra.ch/software/158456/jotform-4-0) — 4.7/5 (2845 reviews) 3. [SurveyMonkey](https://www.capterra.ch/software/32728/surveymonkey) — 4.6/5 (10432 reviews) 4. [Zoho Survey](https://www.capterra.ch/software/131426/zoho-survey) — 4.6/5 (450 reviews) 5. [Survicate](https://www.capterra.ch/software/132914/survicate) — 4.6/5 (99 reviews) ## Nutzerbewertungen ### "In-Depth Inventory of Customer Satisfaction" — 5.0/5 > **Kali** | *15. Juni 2019* | Einzelhandel | Empfehlungsbewertung: 8.0/10 > > **Vorteile**: I really liked that GuildQuality calls our customers, as opposed to having it all web based. > > **Nachteile**: I just wish there was an easier way to convert the positive feedback from the surveys into positive reviews on Google or Yelp. > > GuildQuality representatives have been very helpful and quick to respond during the initial set up and anytime we've had questions. The concept behind this service is a great one and it's provided a lot of feedback that we needed to hear and possibly otherwise wouldn't had we not been using GuilldQuality. ----- ### "Excellent for customer feedback" — 5.0/5 > **Kate** | *4. August 2022* | Bau | Empfehlungsbewertung: 10.0/10 > > **Vorteile**: Using a third party to gather customer feedback has been useful for our team to identify successes and areas for improvement. The response rate through a third party provider is stronger than when we administered the surveys in house, and more detail is provided. > > **Nachteile**: We don't use a CRM that integrates with Guild Quality, and tried to set-up a Zapier to quick link the programs, but it did not work smoothly for us. This means we need to manually submit the customer information, which is a little tedious. ----- ### "Negative review not posted." — 1.0/5 > **Marc** | *9. November 2018* | Immobilien | Empfehlungsbewertung: 0.0/10 > > **Vorteile**: Probably good for a contractor since they appear to withhold any negative reviews. > > **Nachteile**: It appears they withhold negative reviews. The consumer will never know when a contractor does not perform. > > If a "review" site withholds negative reviews, are they really doing anyone except their paying customer any good? I will not be putting my trust in GuildQuality reviews. ----- ### "Great product." — 5.0/5 > **Ben** | *23. November 2015* > > I am very pleased with the service from Guild Quality. What a difference a survey makes within the whole company. We did use a customer satisfaction rating system prior to Guild Quality, but we were relying on someone from the office always sending out these and for the most part we did not get anything back. With Guild Quality's follow up we do get if not all most all reports back from the consumers. What a difference they have made for our company. The competition is fierce between project managers to get the best surveys back for there jobs the are managing with a bonus is given to them for reaching specific goals. Thank you all at Guild Quality for bringing back the fun in building swimming pools. ----- ### "Reputation is Everything" — 5.0/5 > **Phil** | *23. November 2015* > > The best predictor of future behavior is past behavior. My reputation is the sum of my past behavior. Therefore, my past behavior and reputation is the best data source to predict future behavior. Without Guild Quality my clients would not have a reliable method to judge the performance they will expect when we are hired. We can tell potential clients how great we are and that we are the best repair remodeling firm in the known universe, but that won't have the impact of what former clients say about us. ----- Seite: 1 / 2\ Weiter: [Nächste Seite](https://www.capterra.ch/software/145110/guildquality?page=2) ## Links - [Auf Capterra anzeigen](https://www.capterra.ch/software/145110/guildquality) ## Diese Seite ist in den folgenden Sprachen verfügbar | Sprache | URL | | de | | | de-AT | | | de-CH | | | en | | | en-AE | | | en-AU | | | en-CA | | | en-GB | | | en-IE | | | en-IL | | | en-IN | | | en-NZ | | | en-SG | | | en-ZA | | | fr | | | fr-BE | | | fr-CA | | | fr-LU | | | pt | | | pt-PT | | ----- ## Strukturierte Daten