Jolt Erfahrungen

Boost your business performance with Jolt!

Kommentare: Jolt is a great and makes works simpler, easier and faster

Vorteile:

I find the option of using Jolt as a centralized platform for communicating and collaborating with employees, reducing the need for phone calls, emails, or in-person meetings very beneficial

Nachteile:

I found the learning curve a quite steep in the initial stages and the initial cost of investment is a bit on the higher side

[sensitive content hidden] from Jolt deserves praise!!!

Vorteile:

Jolt overall is a great product. The labelling system is easy to setup and quick to use. The information library is clever, it downloads files locally, so users can access them quickly and conveniently without needing to wait. The list functions are great as well. But the highlight has to be their onboarding team. Mainly [sensitive content hidden], who is our customer success contact. He answers EXTREMELY quickly, is patient, knowledgeable, and very efficient. Anytime we hit a wall or need help, he is quickly available, very meticulous and to be honest without him, we might have given up on Jolt.

Nachteile:

The overall initial lift that Jolt requires before reaching the usable state is high. There are some UI features that don't yet exist within Jolt that they are working on that would make the experience simpler. Although these are small things that will eventually be solved for. They have a great feedback function that alerts the DEV team to what things can be improved.

Ineffective product and poor business practices

Kommentare: Overall incredibly dissatisfied with the product, service, and especially business practices. We realized after several months of trying to get our staff to adopt the software that it wasn't going to happen so we inquired about terminating the agreement and monthly payments. We had not been using the software for some time and hoped that Jolt would let us out as a professional gesture. I acknowledge that it was in their contract that we were committed for another 9 months but I have never been in a situation where a company locked me into an agreement when I was completely dissatisfied, was not using the product and couldn't resolve the issues. It just was not a good fit for us. Jolt refused to terminate the agreement and proceeded to bill us our monthly fee for almost an entire year of us not using the product at all. I would never do that to a dissatisfied customer but Jolt has no problem so be careful when signing and either try to go month to month or be darn sure it is the solution for you. There is no way out.

Vorteile:

The promises sounded good. Results did not materialize.

Nachteile:

Poor adoption from staff, little to no assistance from jolt on that. Thermometers never worked correctly resulting in bad or no readings. When we tried to send back we were outside the warranty period of only a few months so were stuck with them. Ended up as trash. Always difficult to get in touch with customer service.

Supercharged Performance with Jolt

Kommentare: Overall, I'm very pleased with my experience with Jolt. It has greatly improved my workflow and I wouldn't hesitate to recommend it to others.

Vorteile:

Jolt has been a great addition to my workflow. It's incredibly fast, reliable, and easy to use. The intuitive user interface helps me get things done quickly and efficiently. The customer service is also top-notch, and they're always quick to respond to my questions or concerns.

Nachteile:

The only downside I've found with Jolt is that the pricing can be a bit steep for some users. There are also some features that I wish were included but are not.

Great software for scheduling, food & beverage companies

Kommentare: I have cut my time that is spent making the schedule down from the previous program I used.

Vorteile:

I have the ability to schedule as many positions to multiple employees for our Renaissance faire food and beverage staff..this is crucial when I need to have an employee work in multiple locations through out the day.

Nachteile:

I am unable to send the schedule to just a select employee or employees. Currently I have to send it to the entire staff.

Great Support from CSM

Kommentare: Jolt has been great so far! Everyone has been super helpful and very accommodating. [SENSITIVE CONTENT] has been doing implementation with me and he is a ROCK STAR. He always makes time for a Zoom when I need it. He has great knowledge and is absolutely a delight to work with.

Vorteile:

We LOVE the lists! We love the LOG BOOK! We LOVE the information library. With a few tweaks, scheduling could be outstanding as well.

Nachteile:

Scheduling performance. I have provided requests to help make it better.

Solid LMS

Kommentare: I've used Jolt over 2 companies, and it is far superior to some of the other systems that have a huge start up cost

Vorteile:

Easy to build and use. Vey short learning curve. Highly effective. Eliminates the need for paper!

Nachteile:

UI not as inviting as some other systems

Streamline Your Workflows and Boost Productivity

Kommentare: Overall, using Jolt can be a positive experience for businesses looking to streamline their work processes and boost productivity. The platform's easy-to-use interface, improved collaboration and communication features, and customizable templates can help teams save time and achieve better results. However, like any technology solution, Jolt may have a learning curve for some users and may not be suitable for businesses with complex or specialized project management needs. Before investing in Jolt, it's important to thoroughly evaluate the benefits and drawbacks to ensure that it meets your specific requirements and expectations.

Vorteile:

Jolt offers several benefits to businesses looking to streamline their work processes and boost productivity. Some of the key advantages of using Jolt include: Easy to use and intuitive interfaceImproved collaboration and communication between team membersReal-time tracking and reporting of tasks and projectsCustomizable templates and integrations with popular toolsEnhanced visibility into team performance and progress.By simplifying workflows and improving collaboration and communication, Jolt helps teams achieve better results in less time. Whether you're looking to manage small projects or large-scale initiatives, Jolt is a versatile and powerful solution that can help you meet your goals.

Nachteile:

One potential drawback is that it may have a learning curve for users unfamiliar with project management tools. Additionally, the platform's features and capabilities may be limited for businesses with highly complex or specialized project management needs. Finally, some users may find the cost of Jolt to be a concern, especially for smaller or cost-conscious organizations. Before making a decision on whether Jolt is the right solution for your business, it's important to thoroughly evaluate the benefits and drawbacks to ensure that it meets your specific needs and requirements.

Great Software!

Kommentare: Experience was great, had a couple of hiccups with setup and installation but support helped us out!

Vorteile:

It deals away with the paper versions of recording temperatures and other required things in a restaurant, and makes them more detailed. It adds accountability and accuracy from employees. You’re able to create lists, print date labels or even create other labels. It’s a step forward in technology and I would recommend other fast food restaurants use this great tool!

Nachteile:

Overall it was a pretty great experience, but the amount of information you have to learn at the beginning can seem overwhelming. But with the training you’ll eventually learn it all!

Easy App to Use

Kommentare: Once I figured out how to sign in, it all went smoothly, so I was satisfied with the product.

Vorteile:

It was easy to use and offers employees a great way to work remotely.

Nachteile:

The sign in process was a little confusing

Pretty good overall

Kommentare: bad the time I've saved building my schedule is astronomical. Everything is just so easy to move around. After I put some projections in, I can see plainly how much money i'm wasting on labor and where I'm understaffed. Also, when I used to build my schedules, I would get complaints from employees all the time about how I scheduled them on a day they wanted off or outside of their availability or too little or too many hours or whatever the case may be. Now I get hardly any and when I do, I can say "well did you give me your availability?" The answer is always no and then it's their responsibility to solve it

Vorteile:

The administrative side of the software is pretty intuitive, but advanced enough to really customize. I have not had a lot of time to play around with the other features just yet, but the scheduler is top notch. I especially like being able to make a template with unassigned employees. Every week I just drag and drop my crucial shifts to the people that can fit them and then build my schedule from there. Really the schedule building feature is just fantastic overall. I must have saved at least 6 hours of time every week since I started using Jolt if not more. Having availability and time off requests laid out over the scheduler is so nice. I employ a lot of college students whose availability can change weekly. Them having the ability to change their availability on the fly is incredibly useful for me. I used to compare my schedule to hand written notes and an availability spreadsheet. I couldn't imagine going back. Last thing I have to add is the customer service from Jolt is top notch. And I mean REALLY great. They set me up with a personal representative of which I have all contact information I need to contact at anytime directly. Every time I send an email to Jolt, it is answered almost immediately. If I bring up a question they don't have an answer for, the make an effort to find it and always get back to me. My rep Johnathan is like the friendliest guy I've ever talked to. The Customer service of this company is reason enough to purchase the software.

Nachteile:

The fact that it is browser based. I don't care how fast your connection is, sometimes it's going to lag. Also, what's with needing an iPad for half the features?. What if I want someone to be able to see everyone on the schedule, but not change the schedule? And by far the most annoying thing is the Jolt Lite app. It's not intuitive so I end up putting availability in myself for employees that can't figure it out. The interface of the app looks pretty bare. Like a webpage from the late 90's. When I get a push notification, it would be nice if the app opened up to whatever it is I need to approve/deny instead of the default page I set, or the last page I was on. And availability is set as "unavailable to work?" It should really be changed to when the employee is available to work, or call it "Unavailability" or something, it's just confusing.

Jolt has revolutionised the operational aspects of our business.

Kommentare: - Increased efficiency
- Accountability
- Tangible statistics on operational performance
- Ability to compare site performance
- Notifications when important tasks aren't completed
- Improved communication with team
- Ability to support management team without being on site
- Flexibility to easily change operations
- Autonomy for management team to create their own lists to improve the running of the stores
- Complete visibility of the operations in the business
- Streamlined scheduling

Vorteile:

Prior to Jolt, two of the biggest frustrations in our business were time spent on scheduling and finding out that simple operational tasks had not been completed. Jolt has solved both of these issues. The employee app with functionality to set availability, request shift swaps and holidays has streamlined the whole scheduling process and freed up important management man-hours. The lists functionality is invaluable and has revolutionised the operational aspect of the business. Being able to create tasks ranging from daily cleaning right up to annual audits has allowed us to pre-plan the whole year knowing that nothing will be forgotten. The notifications and review section has created accountability that would not be possible without this software. I never imagined we would have such control and visibility of the day to day running of the business.

Nachteile:

I believe a few tweaks could be made to the time clock and scheduling and I would love to see an area specifically made for inductions and training.

Love it for our food trucks & catering operations

Kommentare: We use Jolt to manage the operations for our food trucks and catering services. Since we are totally mobile and often have many events occurring simultaneously, the Lists feature allows for greater oversight and accountability when it's impossible to be everywhere at one time. Jolt has greatly improved the communication between everyone in our team by utilizing the Announcements features. I love that information can be instantly sent out to our staff, we can verify that they read the information, and, most importantly, that they understand the information by requiring quick quizzes based on the topics covered. Moving away from traditional pen and paper checklists and cumbersome communications binders has been overwhelmingly embraced by everyone. We have also seen a reduction in our food waste by utilizing the Date Code Labels. Marking our food items with a clearly readable expiration date has greatly improved our "first in, first out" practices. Additionally, stamping each prepped item with the name of the staff member who prepared it has forced greater accountability that all food items are prepared correctly (and allows management to address individually anyone who needs re-training on preparing a specific item). Lastly, I can't say enough good things about Jolt support. They are extremely responsive and helpful when questions arise, and the application is constantly improving with new features added based on customer requests and feedback. We have used Jolt for a little over a year now, and I wish we had started using it years ago!

Jolt Zebra printer

Kommentare: I have been using our new printer for Jolt and I LOVE IT! I really love the fact that every item prepped now is labeled with who prepped it, when they did so, and the EXACT time of expiration. The fact that it uses the internal clock to time stamp items is amazing. This keeps everyone honest. There is no fudging times or dates to extend foods shelf life.
The ease of use is incredible. I mean there is not much more to say on that. It took us a couple of tries to figure out the best way to label our items received from Sysco but then a simple answer occurred to me. Before even starting to put up the truck, simply read the invoice and print ALL labels needed and it is a breeze! After that more specific labels can be made using the custom label. We use it to mark the weights of our meats so now daily inventory is a snap. No more trying to decipher messy handwriting. I have even gone so far as to use it to label items for caterings to give things a more professional look.
I do wish that custom labels could be saved for repeat use. That is maybe my only complaint about this printer. I keep it in my office to save it from the wear and tear of daily kitchen activities. It is an extremely helpful device that has streamlined our labeling and made it much more effective as well. Having this now and using it all day every day, I hate to think of life without it. Thank you,

Vorteile:

Ease of use. Pictures and date stamps that keep employees honest. training new employees is a breeze.

Nachteile:

Lack of ability to personalize to individual locations needs or preferances

Allows me to successfully operate multiple stores without having to be in every store, every day.

Vorteile:

Jolt gives me time back everyday, by allowing me to easily review each checklist from my computer, no matter where I am at. This ensures critical maintenance tasks are being completed on a daily basis, saving both time and money on potential costly repairs. The list feature, helps me confirm temperature logs are being completed, the ice machine is being cleaned routinely, and much, much more. I use the list feature to ensure deposits are being made daily, I can see the deposit receipts stapled to the end of day summary's without having to be at each store. My employees love the labeling machine! The labeling machine saves time and money, by offering a consistent, streamlined labeling process. Receiving orders takes much less time. Previously we were manually filling out labels, which took up to 20-30 minutes, two times a week. With the Jolt labeling we don't have to worry about incorrect dating, or wondering who labeled something. We go through a lot less labels as well.

Nachteile:

I would like to see the schedule linked to the lists. Besides that, Jolt has been a great products and given me back so much time, and less worrying about something getting done.

JOLT- A fantastic piece of software

Kommentare: We engaged Jolt to eliminate our daily paper checklists in our franchise business. We had looked at a number of solutions and decided to give Jolt a trial. The software is extremely easy to use from the back end, user friendly on the front end and bug free. We do no have any issues with glitches and it synchronises within seconds with new updates. This means we can update the whole group in a matter of seconds. Staff don't even need to be notified of small changes to lists . We can control duties simply by adding them to a list and as the staff work through they may stumble across a new item. The system ensures accountability by giving each staff member a login. Lists can be reviewed at any time by allocated mangers/higher access. We also use Jolt for all audits. i.e safety, presentation, cleanliness etc. Each store then receives instants feedback and a total score via email automatically. Managers can then look through their weaknesses and work on getting them corrected. Usually this process would take personal from head office to communicate and follow up. I have never written a review as i'm often time poor but this piece of software and support from Jolt is fantastic and worth every cent.

Vorteile:

It works

Nachteile:

Login could be a touch faster as you need to find your name.

Jolt your business

Kommentare: I have been using Jolt for around 3 years. I have also encouraged many other to use the product in operating their Quick Service restaurants as I feel it is an amazing operational tool. Prior to using Jolt I was creating my own intranet to manage tasks, projects, employee details, etc. Jolt could fulfill all of these requirements and ran on IOS making hardware implementation simple. I have seen the feature set grow over the years and am confident the product will continue to evolve.

Vorteile:

IOS (although would be nice to have it run on Android too,) great at tasks / list management.

Nachteile:

Bad UX design both on client and web / back end. Communications (announcements) requires time clock use (i have submitted this several times). Cannot assign tasks to security groups (only allows individuals), reporting on client is rough. A bit better on backend, but still challenging,.

My experience with Jolt has been amazing. The team made the setup of our 3 locations a breeze.

Vorteile:

The support you get from the Jolt Team is great. They are quick to respond to any questions or concerns. Scheduling now takes us half the time it did before. We manage multiple stores in two states and this system has made us much more efficient and able to hold our team accountable for task that need to be completed on a daily, weekly and monthly basis. We also save time and money on training and daily operations by using the Jolt dating system and printer.

Nachteile:

Our goal with Jolt was to eliminate paper (Time off request, School Schedules, Checklist, etc.) and it has been able to do that for us. The last thing we are converting to paperless is our cup count form. Travis was able to help us build one in Jolt but it would be even better if the list would calculate the totals. To setup up everything does take time but the bulk importing and ability to assign list to multiple locations makes it much easier.

A Step Above the Rest

Kommentare: To start off, Jolt has become a major part of our daily operations since we decided to partner with them. From the extensive amount of checklists, to the sheer number of daily users, Jolt has been able to deliver a user friendly and efficient experience to our staff. Support from the Jolt team is amazing, as they help guide you through your initial training and ongoing training as you continue to learn the functionality of their system. You will be amazed at how many applications you can now use Jolt for. They are truly with you every step of the way. If you are in search of an operations software platform, you have found your answer! Jolt is perfect for the job! We have been able to operate with increased safety and our park leadership has been able to more effectively and efficiently perform their duties.

Vorteile:

The user interface is very user friendly. We are able to adapt almost any tool from Jolt and find a way to apply it into our current procedures. They staff has become more efficient at their duties, and we know that the feedback provided is secure and accurate.

Nachteile:

Nothing!

Jolt has helped us create accountability in specific areas of the business.

Kommentare: Labels and one consolidated place for checklists.

Vorteile:

The interface is smooth, and users who are completing a checklist or task are able "check off" items with ease. It can be set up to be crystal clear on the expectation and purpose of a specific checklist. It allows all checklists, daily, weekly, monthly tasks, etc. to be in one consolidated place. E-mails can be generated and sent to key-leaders with not only the results of a checklist, but if a checklist is late, or has not been completed. As a high-level leader who is not in the operation daily, this helps me track our progress and put a pulse on the accountability my leadership team is holding the team to.

Nachteile:

The end result is the best - all checklists in one place. The creation process can seem daunting, but once you have the hang of it, it is relatively easy.

Easy to use and implment

Vorteile:

Its automation saves us time and enables employees to be more productive. Great backend that is extremely intuitive and user friendly. Onboarding support was fantastic. My questions were answered quickly, and solutions implemented in real time.

Nachteile:

Little pricey but I feel like I am getting enough value to justify.

The communication tool that revolutionized the way we connect at work

Kommentare: This communication tool is essential to improve the way we connect and share information in my work team.

Vorteile:

I like that I no longer have to rely on long emails or messages getting lost in the inbox. With the click of a button, I can send instant messages to the entire team, to specific roles, or to individual employees.

Nachteile:

It can be a bit confusing and disorganized at times, making it difficult for me to navigate and find past messages. I have also experienced some performance issues, such as content loading delays or occasional system crashes.

Very helfpul, very convenient!

Vorteile:

Love that this can be an app where Employees can easily access their schedule, release, switch, and pick up shifts and even request time off and change their availability. It makes very important information so simple and easy to communicate. I just love this, we use it a lot for work.

Nachteile:

I just wish the times are in 15 min increments instead of only hourly. Makes it easier to check how many people is scheduled per 15 minutes at a glance.

Courtney Lauti

Kommentare: We use this tool as a check and balance tool. Jolt works great for that purpose alone. I also use it as a training tool for my locations. I wish that Jolt had a better tool for that to track it better by just the name of the team member.

Vorteile:

It take a lot of time off of the managers plate. Its a valuable tool to get items done and in a timley manner. Keeps you informed on productivity if the team members and lack of.

Nachteile:

Wish there was a better platform for training. Would like a video option on check list sections. I would like to be able to pull up a team members name and see what they have done and still need to test on and scores.

Great labels! Haven't explored other things

Vorteile:

Labels are awesome! I honestly don';t have much experience with any of the other features. However, the labels save time. They are super easy to use. And my team members put labels on everything willingly without grumbling The customer support has been awesome when I needed printer assistance. They updated the user interface to assist us! Great all around