--- description: Detaillierte Informationen über BroadVoice Cloud PBX zu Benutzerfreundlichkeit, Funktionen, Kosten, Vor- und Nachteilen aus verifizierten Nutzer-Erfahrungen. Lies Ratings & Bewertungen und entdecke ähnliche Tools dank Capterra Schweiz. image: https://gdm-localsites-assets-gfprod.imgix.net/images/capterra/og_logo-e5a8c001ed0bd1bb922639230fcea71a.png?auto=format%2Cenhance%2Ccompress title: BroadVoice Cloud PBX Kosten, Erfahrungen & Bewertungen - Capterra Schweiz 2026 --- Breadcrumb: [Startseite](/) > [Telefon Software](/directory/30084/telephony/software) > [BroadVoice Cloud PBX](/software/146949/cloud-pbx) # BroadVoice Cloud PBX Canonical: https://www.capterra.ch/software/146949/cloud-pbx Seite: 1 / 2\ Weiter: [Nächste Seite](https://www.capterra.ch/software/146949/cloud-pbx?page=2) > Die Plattform von Broadvoice ist alles, was ein kleines bis mittelgroßes Unternehmen benötigt, um zu wachsen, sich zu ändern und sich an eine sich ständig weiterentwickelnde Geschäftswelt anzupassen. > > Bewertung: **4.4/5** von 30 Nutzern. Top bewertet für **Weiterempfehlungsquote**. ----- ## Übersicht ### Wer verwendet BroadVoice Cloud PBX? Kleine bis mittelständische Unternehmen ## Kurzstatistiken und Ratings | Metrik | Bewertung | Detail | | **Gesamt** | **4.4/5** | 30 Nutzerbewertungen | | Bedienkomfort | 4.4/5 | Auf Basis der Gesamtbewertungen | | Kundenbetreuung | 4.3/5 | Auf Basis der Gesamtbewertungen | | Preis-Leistungs-Verhältnis | 4.1/5 | Auf Basis der Gesamtbewertungen | | Funktionen | 4.3/5 | Auf Basis der Gesamtbewertungen | | Empfehlungsprozentsatz | 80% | (8/10 Weiterempfehlungsquote) | ## Über den Anbieter - **Unternehmen**: Broadvoice - **Region**: Northridge, USA - **Gegründet**: 2005 ## Gewerblicher Kontext - **Startpreis**: $ 10.00 - **Preismodell**: (Gratis Testen) - **Zielgruppe**: Selbstständig, 2–10, 11–50, 51–200, 201–500 - **Bereitstellungen und Plattformen**: Cloud, SaaS, webbasiert, Mac (Desktop), Windows (Desktop), Android (mobil), iPhone (mobil), iPad (mobil) - **Unterstützte Sprachen**: Englisch - **Verfügbare Länder**: Vereinigte Staaten ## Funktionen - Aktivitäts-Dashboard - Alarmfunktion / Benachrichtigungen - Anpassbare Berichte - Anrufaufzeichnung - Anrufverfolgung - Anrufverteilung - Anrufüberwachung - Audio/Video Conferencing - Aufzeichnung - Automated Attendant - Automatische Anrufverteilung - Automatisiertes Routing - Bedarfsplanung - Berichterstattung / Analyse - Berichterstattung und Statistik - Berichterstattung über Anrufe - Call Screening - Call-Center-Management - Chat / Messaging - Chatbot-Software - Computer Telephony Integration - Dateitransfer - Filesharing - Für Call Center - IVR - Kollaboration mehrerer Nutzer - Kommunikationsmanagement - Konferenzschaltungen - Kontaktmanagement - Leistungskennzahlen - Live-Chat - Management der Anruflisten - Mitarbeitereinsatzplanung - Mobiler Zugriff - Multi-Channel-Kommunikation - PBX - Rollen-basierte Genehmigung - SIP-Trunking - SMS-Nachrichtenversand - Syndikat-Gruppen - Third-Party Integrations - Umleitung der Anrufe - Virtuelle Erweiterungen - VoIP (IP-Telefonie) - Voice-Mail - Warteschlangenmanagement - Wechselseitige Audio & Video - Weiterleitung von Anrufen (Call Routing) ## Integrationen (3 insgesamt) - Microsoft Outlook - Microsoft Teams - Salesforce Platform ## Optionen für Kundensupport - E-Mail/Helpdesk - FAQ/Forum - Wissensdatenbank - Telefon-Support - Chat ## Category - [Telefon Software](https://www.capterra.ch/directory/30084/telephony/software) ## Ähnliche Kategorien - [Telefon Software](https://www.capterra.ch/directory/30084/telephony/software) - [VoIP-Software](https://www.capterra.ch/directory/30940/voip/software) - [Telefonanlage Software](https://www.capterra.ch/directory/31101/business-phone-systems/software) - [Unified Communications Software](https://www.capterra.ch/directory/31035/unified-communications/software) - [Cloud PBX Telefonanlagen](https://www.capterra.ch/directory/31102/cloud-pbx/software) ## Alternativen 1. [VoIP.ms](https://www.capterra.ch/software/203084/voip-ms) — 4.8/5 (697 reviews) 2. [Nextiva](https://www.capterra.ch/software/175788/nextiva) — 4.6/5 (916 reviews) 3. [Microsoft Teams](https://www.capterra.ch/software/168668/microsoft-teams) — 4.5/5 (10975 reviews) 4. [Ringover](https://www.capterra.ch/software/169627/ringover) — 4.7/5 (865 reviews) 5. [Zoom Workplace](https://www.capterra.ch/software/144037/zoom-video-conferencing) — 4.6/5 (14553 reviews) ## Nutzerbewertungen ### "Great Product supported by an even greater team" — 5.0/5 > **King** | *29. Juni 2021* | Gastgewerbe | Empfehlungsbewertung: 10.0/10 > > **Vorteile**: This software provides the highest quality, with dependable and trusted service. The feature and benefits are easy to use and the value for price paid is phenomenal. We were able to double the number of phones for the same prices as what we were paying another provider. > > **Nachteile**: The product was so easy to set up and use and the training provided was great. Can't find anything that I do not like about this software. ----- ### "Broadvoice should be an option you look at\!" — 5.0/5 > **Chris** | *22. Juni 2021* | Telekommunikation | Empfehlungsbewertung: 10.0/10 > > **Vorteile**: Broadvoice Bhive / Cloud PBX is a great, easy to use UC software application. It's easy for the customer and it's easy for the administrator and/or I.T. person to navigate through and use. With all of the major features needed in a UCaaS platform, Broadvoice combines great functionality, and use on cell phones desktop, laptop and ipad. > > **Nachteile**: Interface could be designed a little better, more eye appeal, but overall it works great and no issues. > > I love Broadvoice's Cloud PBX from top to bottom. A solid product and very highly recommend it. ----- ### "Avoid Broadvoice if you're a small solo business." — 1.0/5 > **Ryan** | *23. Februar 2025* | Informationstechnologie & -dienste | Empfehlungsbewertung: 0.0/10 > > **Vorteile**: Initial pricing seemed decent compared to competition. Call quality was decent. > > **Nachteile**: Mobile apps are extremely buggy. Support can go days to a week without responding which is horrible when your business depends on a non working voip line. I assume larger volume customers are getting priority service while small businesses like myself get ignored. Account fees increased over the years. Account contract keeps getting auto renewed which is actually illegal here in Wisconsin. > > Things started out great years ago. Pricing was decent, call quality was good. Now my account price almost doubled and I had to negotiate a smaller package with support. Then my call quality started to fail. Currently I can't receive calls at all. Support is extremely slow and in many cases they seem to be ignoring my support tickets. I'm ready to port my number out and leave. This is a horrible phone service. ----- ### "Great Offering for Cloud PBX" — 5.0/5 > **Mark** | *28. Juli 2021* | Finanzdienstleistungen | Empfehlungsbewertung: 10.0/10 > > **Vorteile**: Simple to use, deploy and manage. Has served us well for many years. > > **Nachteile**: What I wanted improved seemed to be addressed in B-Hive. We migrated to that offering now. > > Outstanding customer service and design. ----- ### "Admin & IT Broadvoice review" — 5.0/5 > **Donald** | *6. Juli 2021* | Medizinische Praxis | Empfehlungsbewertung: 10.0/10 > > **Vorteile**: Customer Support, Functionality \& issues are resolved usually with a single phone call. There was even a feature i didnot like that was changed. > > **Nachteile**: The problem has been resolved there was a period of time where the system would go down. that has not happened in nearly a year. > > The system works seamlessly, the company is quick to answer questions, perform walk-throughs and make sure if there is an issue it is resolved. I can not stand "I will get back to you" support like most services today where you have to submit a ticket and wait. BV responds immediately on the phone with a knowledgeable support person. ----- Seite: 1 / 2\ Weiter: [Nächste Seite](https://www.capterra.ch/software/146949/cloud-pbx?page=2) ## Links - [Auf Capterra anzeigen](https://www.capterra.ch/software/146949/cloud-pbx) ## Diese Seite ist in den folgenden Sprachen verfügbar | Sprache | URL | | de | | | de-AT | | | de-CH | | | en | | | en-AE | | | en-AU | | | en-CA | | | en-GB | | | en-IE | | | en-IL | | | en-IN | | | en-NZ | | | en-SG | | | en-ZA | | | fr | | | fr-BE | | | fr-CA | | | fr-LU | | | pt | | | pt-PT | | ----- ## Strukturierte Daten