--- description: Detaillierte Informationen über Updox zu Benutzerfreundlichkeit, Funktionen, Kosten, Vor- und Nachteilen aus verifizierten Nutzer-Erfahrungen. Lies Ratings & Bewertungen und entdecke ähnliche Tools dank Capterra Schweiz. image: https://gdm-localsites-assets-gfprod.imgix.net/images/capterra/og_logo-e5a8c001ed0bd1bb922639230fcea71a.png?auto=format%2Cenhance%2Ccompress title: Updox Kosten, Erfahrungen & Bewertungen - Capterra Schweiz 2026 --- Breadcrumb: [Startseite](/) > [Software zur Fernüberwachung von Patienten](/directory/31935/remote-patient-monitoring/software) > [Updox](/software/147554/updox) # Updox Canonical: https://www.capterra.ch/software/147554/updox Seite: 1 / 6\ Weiter: [Nächste Seite](https://www.capterra.ch/software/147554/updox?page=2) > HIPAA-konformer Textnachrichtenversand, Erinnerungen, Fax, Messaging und Video-Chat mit Patienten und anderen Anbietern über eine webbasierte Anwendung. > > Bewertung: **4.1/5** von 117 Nutzern. Top bewertet für **Weiterempfehlungsquote**. ----- ## Übersicht ### Wer verwendet Updox? Ambulante Anbieter, Ärzte, Therapeuten, LTPAC-Einrichtungen, Gemeindeapotheken, unabhängige Apotheken, Krankenhaussysteme ## Kurzstatistiken und Ratings | Metrik | Bewertung | Detail | | **Gesamt** | **4.1/5** | 117 Nutzerbewertungen | | Bedienkomfort | 4.2/5 | Auf Basis der Gesamtbewertungen | | Kundenbetreuung | 3.8/5 | Auf Basis der Gesamtbewertungen | | Preis-Leistungs-Verhältnis | 3.9/5 | Auf Basis der Gesamtbewertungen | | Funktionen | 4.0/5 | Auf Basis der Gesamtbewertungen | | Empfehlungsprozentsatz | 70% | (7/10 Weiterempfehlungsquote) | ## Über den Anbieter - **Unternehmen**: Updox - **Region**: Dublin, USA - **Gegründet**: 2009 ## Gewerblicher Kontext - **Zielgruppe**: Selbstständig, 2–10, 11–50, 51–200, 201–500, 501–1'000, 1'001–5'000, 5'001–10'000, 10'000+ - **Bereitstellungen und Plattformen**: Cloud, SaaS, webbasiert, Mac (Desktop), Windows (Desktop), Android (mobil), iPhone (mobil), iPad (mobil) - **Unterstützte Sprachen**: Englisch - **Verfügbare Länder**: Amerikanisch-Samoa, Cookinseln, Fidschi, Französisch-Polynesien, Guam, Kiribati, Marshallinseln, Mikronesien, Nauru, Neukaledonien, Norfolkinsel, Nördliche Marianen, Palau, Papua-Neuguinea, Salomon-Inseln, Samoa, Tonga, Tuvalu, Vanuatu, Vereinigte Staaten und 1 weitere ## Funktionen - Confirmations/Reminders - Elektronische Zahlungen - Erinnerungen - Fragebögen für Patienten - Für medizinische Zwecke - HIPAA konform - Mehrfach-Anbieter-Praxis - Mobiler Zugriff - Onlineformulare - Patienten-Aufnahme - Patienteninteraktion - Patientenkommunikation - Patientenportal - Remote Treatment Planning - Terminplanung - Terminverwaltung - Third-Party Integrations - Videokonferenzen ## Optionen für Kundensupport - E-Mail/Helpdesk - Wissensdatenbank - Telefon-Support - Chat ## Category - [Software zur Fernüberwachung von Patienten](https://www.capterra.ch/directory/31935/remote-patient-monitoring/software) ## Ähnliche Kategorien - [Software zur Fernüberwachung von Patienten](https://www.capterra.ch/directory/31935/remote-patient-monitoring/software) - [Patientenmanagement Software](https://www.capterra.ch/directory/30780/patient-management/software) - [Terminplaner für Arztpraxen](https://www.capterra.ch/directory/30027/medical-scheduling/software) - [Patienten-Terminplanung](https://www.capterra.ch/directory/33315/patient-scheduling/software) - [Patientenbindung Software](https://www.capterra.ch/directory/31085/patient-engagement/software) ## Alternativen 1. [RXNT](https://www.capterra.ch/software/110018/rxnt) — 4.3/5 (495 reviews) 2. [NextGen Office](https://www.capterra.ch/software/31268/nextgen-ambulatory-ehr) — 4.0/5 (1278 reviews) 3. [Teladoc Health](https://www.capterra.ch/software/190055/teladoc) — 2.5/5 (90 reviews) 4. [Mend](https://www.capterra.ch/software/165634/mend-app) — 4.6/5 (920 reviews) 5. [ModMed](https://www.capterra.ch/software/124590/ema) — 4.4/5 (363 reviews) ## Nutzerbewertungen ### "A great solution to outdated fax machines" — 4.0/5 > **Alexis** | *10. Dezember 2019* | Krankenhausversorgung & Gesundheitswesen | Empfehlungsbewertung: 7.0/10 > > **Vorteile**: Updox is great to use for any office with multiple locations or any office wanting to be more environmentally friendly. I love that Updox lets me convert documents straight from my computer to a fax and makes it a breeze to send these to other businesses or even clients. It's a great solution to so many simple office problems. > > **Nachteile**: There is a learning curve in using Updox that requires time to know how to use it properly. Once this is overcome though, it's simple to continue use and makes faxing efficient. > > Overall, Updox is a great tool for any office. It allows you to kick old fax machines to the curb and simplify the faxing process overall. It's simple and efficient and has many features that allow you to customize faxes to your specific needs. ----- ### "Amazingly Easy to Use" — 5.0/5 > **Cody** | *26. Mai 2020* | Alternative Medizin | Empfehlungsbewertung: 10.0/10 > > **Vorteile**: The software in incredibly easy to use. I can send faxes from my medical records software to other facilities, and I can receive information and input it directly to patient files as well. This has saved me so much time, and makes running the accounts receivable portion of our business MUCH easier. The tools available cover all facets of thing I need, (highlight, redact, digital signatures, etc.) and I only needed to be shown the tools once to understand how to use them. > > **Nachteile**: Sometimes it takes a little while for something I've "printed" to show up in the inbox, but that would be the case for a normal printer anyway. A quick "refresh" of the page gets it sorted, but speeding this process would be my only request\! ----- ### "Integrates with Practice Fusion, but do your research and know what you are getting into." — 2.0/5 > **Chelsea** | *24. Mai 2023* | Medizinische Praxis | Empfehlungsbewertung: 1.0/10 > > **Vorteile**: The customizable patient forms are great and overall the system is easy to use. The customizable automatic patient appointment reminders are great for us and being able to track the specific date and time they were sent is a huge bonus. The main reason we went with them is due to them being the only program currently that integrates with Practice Fusion. > > **Nachteile**: Their broadcast feature is not HIPAA compliant since you can not control specifically who it is sent to ( just broad groups) and is limited to very few characters. The HIPAA secure text is ridiculous where you can not use page breaks so everything bunches together into a giant paragraph and we are frequently getting spam messages through the numbers they use for it. The Video chat feature frequently disconnects or buffers during patient video visits. Customer service has been unhelpful many times. Sometimes our patients do not receive their appointment reminders. I have been told by support that this is due to there being a "system outage" during the period of time that the appointment was entered into the calendar (but did not receive any outage alert from them regarding it). The cost of all of the features send up being very expensive. > > Overall I would not recommend unless you use Practice Fusion (since there are no other options). I feel there are many better options out there if your EMR integrates with them. Once you sign with them you are locked into a 1 year contract (for all agreed upon features) so be sure to do your research and proceed carefully. ----- ### "Great Product. Can be better." — 4.0/5 > **Bassem** | *26. Mai 2020* | Pharmazeutika | Empfehlungsbewertung: 7.0/10 > > **Vorteile**: Its versatility and consistency. You can easily trust it to ensure that everything you needed done will be done, and if for any reason it is unable to send a fax or a message, it will alert you. It also has great staff/user settings that help in larger teams. > > **Nachteile**: The inability to fax blast to a contact list. The complexity of adding/importing contact lists. The UI gets messy pretty quickly. > > It is pleasing, but can be better. ----- ### "Updox Video" — 4.0/5 > **Dan** | *12. Mai 2020* | Medizinische Praxis | Empfehlungsbewertung: 7.0/10 > > **Vorteile**: The ease of which links can be sent to patients and connectedness to our EMR is fantastic. > > **Nachteile**: We are excited for the ability to add multiple attendees in family separation situations and group offerings. We are also interested in expanded capabilities including online screening formats. Some users have difficult enabling video/audio equipment. > > Updox representative responds to needs quickly and service has made telehealth transition quick and relatively easy. ----- Seite: 1 / 6\ Weiter: [Nächste Seite](https://www.capterra.ch/software/147554/updox?page=2) ## Links - [Auf Capterra anzeigen](https://www.capterra.ch/software/147554/updox) ## Diese Seite ist in den folgenden Sprachen verfügbar | Sprache | URL | | de | | | de-AT | | | de-CH | | | en | | | en-AE | | | en-AU | | | en-CA | | | en-GB | | | en-IE | | | en-IL | | | en-IN | | | en-NZ | | | en-SG | | | en-ZA | | | es | | | es-AR | | | es-CL | | | es-CO | | | es-CR | | | es-DO | | | es-EC | | | es-MX | | | es-PA | | | es-PE | | | fr | | | fr-BE | | | fr-CA | | | fr-LU | | | it | | | pt | | | pt-PT | | ----- ## Strukturierte Daten