Plooto Erfahrungen

Entreflow Consulting Group's use of Plooto

Kommentare: Plooto has certainly helped us from a workflow perspective, it's pulling your payables from your Quickbooks or Xero account into Plooto so you can see all the payables that you need to deal with and when they're due. And there's a whole bunch of approval processes you can put in place for internal controls perspective so make things a lot more bulletproof than just manually writing checks and doing e-transfers.

Vorteile:

So you can currently do pre-authorized debit, pre-authorized credit receivables in U.S. dollars and Canadian dollars which is super kick-ass. It's also made some of our clients lives a lot easier if they've got clients in different countries, and it gives their clients flexibility to pay in debit or credit. Also, as far as the amount of time it takes for that cash to clear your bank account; it's faster than Stripe, and on top of that the integration with Quickbooks makes it a lot easier to manage the fees, unlike Stripe.

Nachteile:

We'd love to see more international payments to more countries just for some of our clients that have people they're paying in lots of different places around the world. As well, with the international payments, if a client has a lot of companies that they're paying in the U.S. for instance if you get really costly really quickly. So I'd like to see some bulk discounts for high volume payments to the U.S.

Our EFT provider of choice

Kommentare: Our objective was to automate payables, and Plooto has been great for that purpose.

Vorteile:

We're a Quickbooks shop, and we *love* the integration. Virtually all of our clients are using Plooto for payables, and some for receivables. In terms of pricing, the package is advantageous for most of our clients. Some of the tiny ones would spend less on regular bank fees -- but the convenience still makes Plooto a good option. The interface is clean and user-friendly. Our clients love the signing authority "tiers." We're working with nonprofits, so there's always a board of directors to consider -- and therefore multiple signers. It's not uncommon for orgs to specify who needs to approve organizations over certain limits, and Plooto gets us there with no fuss.

Nachteile:

We still have issues with some vendors not being serviced by Plooto, e.g. credit card companies. The ability to send payments internationally through Plooto is great, but we sometimes experience issues with foreign banks. On the signing authority front, it's possible to do an "end run" around banking agreements by authorizing people on Plooto that aren't authorized on the bank account. We need to do our due diligence on that, to ensure payments are authorized only by signing authorities.

Plooto cuts down our carbon footprint

Kommentare: Plooto has provided a good venue for transactions to be completed in a timely and effective way. There is excellent ability to track transactions through the whole process. This allows any issues to be clearly resolved.

Vorteile:

The approval process embedded in Plooto allows us to bridge physical distances between approvers with digital access. Reduces the need to travel to acquire approvals and improves security by reducing potential loss exposures.

Nachteile:

The functional environment takes some getting used to. Can still get to the end of a transaction and not have a readily apparent way to initiate another sequence. Has taken some time to understand how all of the information going into the system is presented to the vendors, to ensure there is clarity in the transaction.

Contact integration between Xero and Plooto is currently ineffective

Kommentare: Plooto's support has provided an unsatisfactory response, dismissing the issue as not within their purview. This unaddressed concern prompted me to seek an alternative accounts payable software solution.

Vorteile:

The interfaces are clean and the functionality with the software is very solid.

Nachteile:

The contact integration between Xero and Plooto is currently ineffective, with each party attributing the issue to the other. When contacts are synchronized from Xero to Plooto, they are automatically generated as customers in Plooto, and there is no option to switch them to suppliers. The only recourse is to delete the customer contact and manually recreate it as a supplier. This persistent problem, reported to Plooto, introduces additional delays, requires extra confirmation of hand-offs, and disrupts the workflow with added confusion.

Fast & easy to use!

Kommentare: I love this product. The chat help is fast and efficient. I no longer need to drive all over town getting multiple signatures on cheques. I can issue payments within seconds.

Vorteile:

Plooto was easy to set up and begin using. The platform is very simple and saves time!

Nachteile:

I can't say there is anything I don't like about Plooto.

Plooto is an easy-to-use, handy program that simplifies the process

Kommentare: Accounts payable include a variety of options that make it simple to designate an approval tier and transfer payments. Checks that have been deposited in the previous few months have not shown in the system, however the support staff is working to correct this. Other than this, Plooto has a number of features that make processing AP more efficient.

Vorteile:

Sending payments in practically any quantity to suppliers with Plooto is one of its finest features. Approval control, user-friendliness, and affordability are all things we like. It integrates with QBO and makes it simple to reconcile and set up payments automatically. Recurring payments and deposits may be set up quickly and effortlessly.

Nachteile:

The inclusion of cheque numbers in a report would be quite helpful in keeping track of payments. As an alternative, it would be good if the user could pick from a list of pre-existing merchants.

Plooto Crucial to our Operations

Kommentare: We have been with Plooto now since 2017! Customer service is top notch.

Vorteile:

Once our customers are set up in the pre-authorized system, it's very easy for their payments to continue with no effort on their part. That means no chasing customers for payments!

Nachteile:

I wish Plooto could integrate with other data scheduling programs, then it would suit our business needs perfectly!

Integral Software for Accounting

Kommentare: My experience has been very good! Been very happy with product in the past few years that I have been using it for my clients.

Vorteile:

I like the integration with QBO and that it makes it easy for me to process payments with the appropriate checks and balances of approvals. The software also helps in confirming whether the bank information being provided is valid or not. So easy to use!!!

Nachteile:

The only Con that I could think of is that it becomes a bit expensive for those that have very little transactions monthly where the fixed monthly fee does not get fully utilized.

User friendly but wished that Accounts receivable had more options

Kommentare: The problem that arises is that we as a small organization end up paying for two software because some of our vendors pay by credit card so we are spending more money on Plooto.

Vorteile:

Multiple options for accounts payable which makes it easy set approval tier and to transfer funds

Nachteile:

I highly recommend that Plooto starts accepting payments via credit card or email AR. While this is an option for AP it should be implemented for AR too. Secondly as a 4 member organization we wished there was a non-profit pricing range.

Plooto

Vorteile:

I like the fact that it is easy to set up

Nachteile:

Can be difficult to use for advanced tasks

Provide feedback regarding my experience with Plooto as an administrator

Kommentare: As a user who greatly values the convenience and simplicity that Plooto offers, I wanted to provide this feedback so that you may consider optimizing the system's efficiency in transmitting payments. This, I believe, will not only improve the satisfaction levels of account holders like myself but also help solidify Plooto's reputation as a reliable and efficient platform for rental payment management.

Vorteile:

I want to express my appreciation for the user-friendly interface of the platform. Both as a lessee and as a landlord, we find the system easy to navigate, and it greatly simplified the process of managing rental payments. The straightforward design and clear instructions made it simple for me to set up and use the platform effectively.

Nachteile:

However, I would like to bring to your attention a small concern regarding the speed of remitting payments to the account holder. While Plooto has proven to be efficient in terms of the overall process, I have noticed that there is room for improvement in this particular aspect. On a few occasions, there has been a slight delay in receiving payments in our account. While this delay has not caused any significant inconvenience, I believe that enhancing the speed of payment remittance would further enhance the overall user experience.Hope you can also provide a shareable tutorial as well that can easily be accessed by contacts on how they can set up their personal profiles/accounts, similar to what you provide to enterprises like ours.

Great overall payment processing tool

Vorteile:

Plooto is very easy and intuitive to use. The integration with Xero and reoccurring PAD setups are great time saving features. In my experience the customer support is top class. My concerns are addressed the same day. The value provided by Plooto is unmatched in my experience.

Nachteile:

Notifications! I do understand and appreciate the dedication Plooto has to security but being an accounting firm which means dealing with many companies the notifications can fill up the inbox pretty quickly. Unfortunately, there isn't a way to remove these for security reasons. My suggestion to Plooto is perhaps enforce user notifications for 2 accounts and allow deactivate the notifications for other users. This would save tremendous amount of time for accounting/finance firms that deal with multiples client accounts.

Plooto is a simple AP and AR tool that also makes it easy to pay across borders.

Kommentare: I mostly used it for AR purposes across the U.S. and Canadian border.

Vorteile:

It's simple, and that point needs to be kept in mind. The interface is intuitive and it syncs with popular accounting programs like QuickBooks Online. The best part of the program (in my opinion) is the AR function that allows you to set up a recurring ACH payment from clients for a flat fee. Depending on the size of your invoice this could save you some money in credit card or bank processing fees. Also, you can do ACH payment from a U.S. bank and deposit the funds in a Canadian bank account. It is a pretty cool feature that puts them above Bill.com. It also doesn't carry the monthly fee of Bill.com.

Nachteile:

It takes way too long to send money across borders. My experience is with the Canadian/U.S. border. It took nearly two weeks from the time that the client authorized the payment until it was deposited in my account. Also, if you are using Plooto for a foreign currency exchange service much better rates can be found elsewhere. If you are using Plooto instead of Bill.com and need all of the permissions or invoice scanning functionality, don't expect it. However, if you want a simple AP and AR tool with an added bonus of being able to make and receive payments across borders, and you aren't time crunched to make or receive a payment, then Plooto is a great inexpensive option.

Plooto Review

Kommentare: excellent software, very easy to setup and use

Vorteile:

Ease of use, easy setup and integrated well with the Xero software

Nachteile:

Fees per transaction increased this year

Plooto Review

Kommentare: The accounts payable functionality and clear audit trail have been fantastic. It is a useful software for our firm and our clients have definitely benefited from the implementation. I definitely recommend Plooto to anyone that would benefit from it.
I think there are some flaws with the software regarding international wire transfers as well as with the tier set up that need to be sorted out. We have had to manage some issues with clients as a result of these flaws. Overall, I have been extremely satisfied with the software/cost and I am confident that it will continue to improve.

Vorteile:

Integration was smooth and easy to use. It has saved time, organized files with a clear audit trail, eliminated a number of potential mistakes which can happen through manual entries.

Nachteile:

Approval tier set up is very poor. Having a global tier and specific bank tier are great, but there should be clearer instructions that setting up a tier on a specific bank will supersede and eliminate a global tier. When the amounts on the tiers are completely different one should not impact the other. Eg - Bank tier - 0-1,000 requires X approvers and Global Tier 1,000.01 - unlimited requires Z approvers. The global tier should not be ignored since the amounts are completely different.

Great system for AP/AR

Kommentare: Great system will continue to use it

Vorteile:

Its super easy to send/request money. Funds transfer pretty quickly.

Nachteile:

If there is a technical glitch, it isn't easy to fix

Hook and Sinker

Kommentare: Customer service is non-existent. I was told that we could have the old pricing structure for the holding companies, never did it. Falling on death ears. Getting overcharged each month...

Vorteile:

I like the integration with QBO, nice and easy.

Nachteile:

We signed up for this software early on, just like QBO (7-8 years ago). QBO granfathered us in, Plooto just jacked up the prices with no alternatives. Very underhanded and not fair. When I have more time I will be looking at alternatives for just that one reason.

Plooto Bill Payments

Kommentare: Relatively good, but as I said earlier, reconciling is a nightmare, there is no real way to see what is happening in the back end.

Vorteile:

I really like that I can set up approval tiers, I also appreciate that once it is set up it is relatively easy for my clients to use.

Nachteile:

The reporting features are pretty much non existent and reconciling can be a nightmare if using Plooto Instant especially with my high volume clients. I also don't think that you should charge a subscription fee, especially if the client is doing high volumes as some of my clients do. There is also no partner program or incentives for accounting professionals who recommend and implement it to our clients.

Great software for the price!

Vorteile:

This software saves our organization so much time and effort to process our accounts payable. The link to Quickbooks also saves the time posting. Overall it’s a great system to remove all manual processes and payments from your workflows. And payments can be approved remotely which doesn’t hold up payments having to wait for signing authorities to be in the office.

Nachteile:

I wish that the USD payments into the USA institutions were more competitive in pricing. It’s still expensive to process if they are outside of Canada for us.

Plooto and Le Chiffre Partnership

Kommentare: We like Plooto, we highly recommended to our clients.

Vorteile:

User Friendly, we love that our clients can pay us directly from our Xero invoice. We also like the etransfer feature.

Nachteile:

Sometimes the customer service is slow and the answers are vague

Plooto is great for the needs of small businesses

Vorteile:

Plooto is an affordable, easy to use software to manager your payables and receivables. It delivers the checks and balances needed for approval requirements and division of duties/responsibilities and provides built in reminders and notifications on outstanding and completed payments.

Nachteile:

It does not connect well with accounting software such as Quickbooks in that awaiting approvals are indicated as paid when in transit.

Simple to use

Kommentare: Very inexpensive and easy to use once everything is setup corrrectly.

Vorteile:

Integration with QB was fairly simple. Two person authorization of A/P payments is huge. We only use it for the A/P side of things.

Nachteile:

Easier way to add vendors' banking information. This was tedious in the beginning.

Time Saver

Kommentare: I have had a great experience with Plooto, it is very easy to use and it is great you can set up bill approvals as this is a must with some clients.

Vorteile:

I like how it has multi level bill approval and integrates with QBO which saves a lot of manual entry.

Nachteile:

That you can’t use your credit card to pay for bills.

Brookside

Vorteile:

Saves time for not sending cheques in mail

Nachteile:

Payroll option might be handy.

Simple, dependable and powerful

Kommentare: A client had to bring A/P in house and I was tasked to find a solution that minimized their efforts in payment processing while securing QBO. Plooto is what we selected and it has been a great decision. From set up to ongoing use, the support is excellent.

Vorteile:

From set up to ongoing use, the support is excellent. Seamless integration to QBO. I am encouraging other clients to move over to Plooto.

Nachteile:

There is nothing yet I "wished" Plooto did better. For A/P processing, it exceeds expectations.