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ConnectWise ScreenConnect Erfahrungen

Über ConnectWise ScreenConnect

Arbeite mit anderen zusammen, halte Schulungen ab, stelle Projektaktualisierungen bereit und kommuniziere mithilfe von ConnectWise Control mit deinen Kunden.

Erfahre mehr über ConnectWise ScreenConnect

Vorteile:

Price is great for the level of service you get. Customer support is there for you every step of the way.

Nachteile:

These computers are by no means "powerhouses", but I have noticed that there is a distracting amount of lag time when I remote in to those select computers.

Bewertungen zu ConnectWise ScreenConnect

Durchschnittliche Bewertung

Benutzerfreundlichkeit
4.6
Kundenservice
4.4
Funktionen
4.5
Preis-Leistungs-Verhältnis
4.6

Weiterempfehlungsquote

9.0/ 10

ConnectWise ScreenConnect hat eine Gesamtbewertung von 4.7 von 5 Sternen basierend auf 1’915 Nutzerbewertungen auf Capterra.

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Nutzerbewertungen filtern (1’915)

Gerry
Gerry
Manager of Project Services
Verifizierter Nutzer auf LinkedIn
Computer- & Netzwerksicherheit, 11–50 Mitarbeiter
Verwendete die Software für: Mehr als 2 Jahre
Herkunft der Bewertung

Great product

5.0 vor 2 Jahren
Untertitel auf Deutsch sind im Videoplayer verfügbar
Yunus Emre
Yunus Emre
Human Resources Intern in Polen
Verifizierter Nutzer auf LinkedIn
Logistik & Lieferkette, 10’000+ Mitarbeiter
Verwendete die Software für: Mehr als 1 Jahr
Herkunft der Bewertung

Easy Way To Connect

5.0 vor 9 Monaten

Vorteile:

Easy of use and fast interface Support different operating system such Windows and OS

Nachteile:

There were so many updates. So, it needed to be updated frequently by IT.

Ian
NOC Manager in USA
Informationstechnologie & -dienste, 11–50 Mitarbeiter
Verwendete die Software für: Mehr als 2 Jahre
Herkunft der Bewertung

In Betracht gezogene Alternativen:

Connect to Machines with Ease!

4.0 vor 4 Monaten

Kommentare: It has been very helpful to use the remote screenconnect tool to use to connect to users machines.

Vorteile:

It helps to connect to remote machines very easily.

Nachteile:

The new versions have to be downloaded regularly.

Verifizierter Rezensent
Verifizierter Nutzer auf LinkedIn
Computer-Hardware, 10’000+ Mitarbeiter
Verwendete die Software für: Mehr als 1 Jahr
Herkunft der Bewertung

It is simple to access the server with ConnectWise remotely.

3.0 vor 2 Jahren

Kommentare: Mainly what we are dedicated to is structuring programmatic projects of our computer and hardware services, it is essential in this sense that when a problem arises at any time we can be 100% notified with notifications to repair the process of any program that we have in operation. on the server.This program has undoubtedly helped us a lot, we don't need to go back to work, with a home computer it's enough to be able to check the server, which is as if we were doing it live at work.

Vorteile:

Initially, it is very easy to be able to connect everything with connect wise, especially for what we use it for, which is the testing server. Reciprocally, it generates more learning information where we move very well.Many times I leave the office and I receive messages of serious concerns about server errors where technicians are waiting for my help and direction. Thanks to the program, I can easily generate this by connecting from my home and everything has gone great.

Nachteile:

There are some applications that are not compatible and tools that conectwise does not have at this time, other programs do.According to this, currently it will not be an impediment to change it, but in the future it may possibly be.

Uriel
Sr Systems Engineer in Mexiko
Sicherheit & Untersuchungen, 501–1’000 Mitarbeiter
Verwendete die Software für: Mehr als 1 Jahr
Herkunft der Bewertung

Connectwise tool for managing servers and workstations

5.0 vor 4 Monaten

Kommentare: Very good tool to have all devices centralized to avoid connecting each time to different vpn, and to go directly to each business and different countries.

Vorteile:

The best thing is that you have all servers and workstation consoles centralized, if you have different business units or supporting other countries, you can have a better approach using Connectwise

Nachteile:

The only thing I have noticed is just that for a couple of servers, sometimes the CW agent needs to be re-installed since it reports as disconnected.

Clayton
IT Manager in USA
Informationstechnologie & -dienste, 2–10 Mitarbeiter
Verwendete die Software für: Mehr als 2 Jahre
Herkunft der Bewertung

In Betracht gezogene Alternativen:

Remote Management

5.0 vor 9 Monaten

Vorteile:

I love the responsiveness and options we get when using ScreenConnect. The Backstage has come a long way and the ability to send commands to all clients at once is a huge bonus.

Nachteile:

Sometimes you have to restart the service after an outage before it gets you back in.

Graham
Manager in Kanada
Staatsverwaltung, 501–1’000 Mitarbeiter
Verwendete die Software für: Mehr als 2 Jahre
Herkunft der Bewertung

ConnectWise ScreenConnect in the Country!

5.0 letztes Jahr

Kommentare: Neutral! Product works, does what it says it does, we find Teams is replacing it for daily usage.

Vorteile:

It just works! Its not fancy looking, but its got all the bells and whistles!

Nachteile:

Talking to sales is extremely difficult to get pricing/quotes, be prepared to chase them!

Austin
Admin in USA
Informationstechnologie & -dienste, 2–10 Mitarbeiter
Verwendete die Software für: Mehr als 2 Jahre
Herkunft der Bewertung

Screen connect review

5.0 vor 9 Monaten

Kommentare: Overall I have been pleased with the use of screen connect. Its a great mostly reliable tool and would love to use it in the future and recommend its use.

Vorteile:

How easy it is to setup and deploy and also how easy it is to remote into machines and all the controls you have.

Nachteile:

Sometimes the connections can drop or the deployment wont work for what ever reason.

Shane
Systems Administrator in USA
Krankenhausversorgung & Gesundheitswesen, 1’001–5’000 Mitarbeiter
Verwendete die Software für: Mehr als 2 Jahre
Herkunft der Bewertung

ScreenConnect is Simple to use!

4.0 vor 6 Monaten

Kommentare: As a company, we're happy to use ScreenConnect for our remote management solution.

Vorteile:

It is easy to search for endpoints, add endpoints, and connecting to endpoints is as simple as a click, or adding one time support sessions.

Nachteile:

Sometimes it's difficult to make groups of endpoints due to the advanced filtering options

Robert
ITO in USA
Finanzdienstleistungen, 51–200 Mitarbeiter
Verwendete die Software für: Mehr als 2 Jahre
Herkunft der Bewertung

ScreenConnect is Good, But Could be Better

4.0 vor 9 Monaten

Kommentare: Very good overall and would recommend. Their partnership with BrightGauge needs lots of improvement from the reporting side, but ScreenConnect itself has been very good.

Vorteile:

It's great for remote access into another users computer, even if just one of your own. Support is good and there is no downtime.

Nachteile:

Features like "Screen Blanking" can be very clunky. Often when I set the remote screen to be blanked out, I will have a session go to sleep, and when I get back on the screen blank setting has been disabled. This is highly frustrating when needin privacy in a remote setting.

Ketan
IT in USA
Informationstechnologie & -dienste, 11–50 Mitarbeiter
Verwendete die Software für: Mehr als 1 Jahr
Herkunft der Bewertung

Remote Assistance made easy with ConnectWise

4.0 vor 4 Monaten

Kommentare: Overall, the product is good for it's intended purpose and easy to use.

Vorteile:

What I most like about this product is the option to connect using the browser or desktop app.

Nachteile:

I least liked it's display not being very clear when connected to a remote computer.

Dave
Technical in UK
Onlinemedien, 2–10 Mitarbeiter
Verwendete die Software für: Mehr als 2 Jahre
Herkunft der Bewertung

Great Remote Support System

5.0 vor 2 Jahren

Kommentare: It's allows us access anywhere onto critical machines to run our operations.

Vorteile:

I like the ease of use that Screenconnect offers. It's simple, web based control center allows it to accessible anywhere.

Nachteile:

It can be pricey for the features. The addons function could also be a little easier to navigate.

Mohamed Salah
Project Manager in Tunesien
Unternehmensberatung, 2–10 Mitarbeiter
Verwendete die Software für: Mehr als 2 Jahre
Herkunft der Bewertung

A Comprehensive Remote Support Tool: ConnectWise Control

5.0 vor 2 Jahren

Kommentare: Overall, ConnectWise Control is a great choice for businesses looking for a reliable and secure remote desktop support tool. The intuitive interface and customizable features make it suitable for a variety of business needs.

Vorteile:

ConnectWise Control is a great remote support tool that offers users a comprehensive suite of features. The platform is easy to use and the support team is always available to help with any issues. I have used it to help my customers troubleshoot their systems and to transfer files, and it worked perfectly every time. It is a reliable and secure platform that I would definitely recommend.

Nachteile:

ConnectWise Control can be somewhat expensive for small businesses and the setup process can be a bit tricky for those who are unfamiliar with the software. Additionally, it lacks some advanced features that may be necessary for certain businesses.

Terri
Director of Ops in USA
Rechtsberatung, 2–10 Mitarbeiter
Verwendete die Software für: Mehr als 1 Jahr
Herkunft der Bewertung

ConnectWise works

5.0 letztes Jahr

Kommentare: Overall ConnectWise screen connect works for the simple remote sessions.

Vorteile:

The simplicity of this product makes it easier for the individuals who don't like or are intimidated by technology.

Nachteile:

Working with dual monitors is not as user friendly and it is a problem for individuals who are versed in technology.

Shawn
IT Systems Specialist in USA
Grundschul- & Sekundarbildung, 501–1’000 Mitarbeiter
Verwendete die Software für: Mehr als 2 Jahre
Herkunft der Bewertung

ConnectWise ScreenConnect - The Wise choice for remote support

5.0 letztes Jahr

Vorteile:

This product made it much easier for our department to support teachers and administrators in a more timely manner. We have 4 techs to handle 11 schools plus the main administration building so this has reduced response times greatly when needing to install a printer or software for staff member.

Nachteile:

Not enough options for sorting the devices. I can filter connections by device name, user account name or even IP address, etc but we really would like to have an option to sort the devices based on last contact date and time so we can monitor more closely the devices that are not being used in our schools.

david
Art Director in USA
Marketing & Werbung, 501–1’000 Mitarbeiter
Verwendete die Software für: Mehr als 2 Jahre
Herkunft der Bewertung

Great remote access platform

5.0 letztes Jahr

Vorteile:

ScreenConnect is a great tool for managing our company's digital signage program. I use ScreenConnect to confirm that digital signage is displaying correctly at remote locations. I also use it to remote in and troubleshoot issues that come up periodically. This is an invaluable tool for managing signage for our sales offices and company division offices out of town.

Nachteile:

I don't have any cons for ScreenConnect.

Shaun
Manager, Managed IT in Kanada
Informationstechnologie & -dienste, 201–500 Mitarbeiter
Verwendete die Software für: Mehr als 2 Jahre
Herkunft der Bewertung

The single best remote access tool

5.0 vor 2 Jahren

Kommentare: Great, we deployed ScreenConnect and never looked back. There's been zero reason too.

Vorteile:

Small, clean, easily implemented and integrates well with our tool stack. It's pretty much everything we could as for from a tool like this and includes use auditing and recordings to meet any compliance requirements we've encountered.

Nachteile:

Very little. The only real challenges we have are deployment and required end user actions for environments where it is not deployed. Honestly I don't know what they could even do about that as it's neither a deployment tool itself nor can they circumvent browser and OS security to be able to eliminate the necessity or end user actions in certain circumstances.

Matt
AM in USA
Software für die Automobilindustrie, 201–500 Mitarbeiter
Verwendete die Software für: 6-12 Monate
Herkunft der Bewertung

ConnectWise ScreenConnect

5.0 vor 9 Monaten

Vorteile:

It makes it easy to connect to an end user for remote support.

Nachteile:

It would be nicer if you didn't have to log into website to connect.

James
President in USA
Informationstechnologie & -dienste, 2–10 Mitarbeiter
Verwendete die Software für: Mehr als 2 Jahre
Herkunft der Bewertung

Quick and Convenient

5.0 vor 2 Jahren

Vorteile:

Very easy to install on Windows and Mac alike.

Nachteile:

Maybe the price is a little higher than it should be.

Verifizierter Rezensent
Verifizierter Nutzer auf LinkedIn
Informationstechnologie & -dienste, 11–50 Mitarbeiter
Verwendete die Software für: Mehr als 2 Jahre
Herkunft der Bewertung

Easy to use

5.0 vor 2 Jahren

Vorteile:

Work great , fluid and full of features Love it

Nachteile:

Sometime it take client some time to come back online

Aditya
Developer in Indien
Buchhaltung, Selbstständig
Verwendete die Software für: Mehr als 1 Jahr
Herkunft der Bewertung

Excellent Security !

5.0 vor 2 Jahren

Kommentare: Overall, ConnectWise Control is an effective remote access and support programme that provides companies with a number of features and advantages. When deciding whether it's the best tool for your company, it's essential to take into account any potential drawbacks, including pricing, limited integrations, a steep learning curve, limited mobile support, and limited customization.

Vorteile:

Due to its end-to-end encryption, two-factor authentication, and session confirmation prompts, ConnectWise Control offers a high degree of security. Businesses can brand the UI with ConnectWise Control to give it a more polished and distinctive appearance.

Nachteile:

ConnectWise Control can be expensive, especially for small businesses or those with a limited budget.

Chris
IT Support in USA
Informationstechnologie & -dienste, 2–10 Mitarbeiter
Verwendete die Software für: Mehr als 2 Jahre
Herkunft der Bewertung

Good remote support software

5.0 vor 2 Jahren

Vorteile:

Very easy to install on client computers.

Nachteile:

The licensing it a bit overly complicated.

Abhishek
Abhishek
Intern in Indien
Verifizierter Nutzer auf LinkedIn
Computer- & Netzwerksicherheit, 11–50 Mitarbeiter
Verwendete die Software für: 6-12 Monate
Herkunft der Bewertung

Get your tickets resolved wisely with ConnectWise

4.0 vor 2 Jahren

Vorteile:

1. Clients get a good experience when their ticket is resolved through ConnectWise.2. It's a new platform in the market even then it is getting good attention.3. Provides end to end encryption.

Nachteile:

1. Sometimes service providers are used for malicious use.2. A bit of professional UI which new users find difficult.

Sabarish
Sabarish
Lead in Indien
Verifizierter Nutzer auf LinkedIn
Informationsdienst, 501–1’000 Mitarbeiter
Verwendete die Software für: Mehr als 1 Jahr
Herkunft der Bewertung

Must try tool for remote connection and access

5.0 vor 2 Jahren

Vorteile:

It is widely used for Remote desktop connection to support other users remotely.It can be easily configured and we can access the ed users machine with full access.

Nachteile:

We always need better bandwidth to manage and control end user machines.Can bring few features on privacy and management.

Ryan
Managed Services Technician in USA
Informationstechnologie & -dienste, 11–50 Mitarbeiter
Verwendete die Software für: Mehr als 1 Jahr
Herkunft der Bewertung

ConnectWise Control - The Simple Remote Software

5.0 vor 2 Jahren

Vorteile:

I like how it gives different options of connecting such as directing the client to a website and entering a code or having the ability to email them a link with the code embedded so they only have to download the client.

Nachteile:

It makes me sign in every time instead of having the option to SSO or remember me.

Megan
IT Exec in USA
Verteidigung & Raumfahrt, 51–200 Mitarbeiter
Verwendete die Software für: Mehr als 2 Jahre
Herkunft der Bewertung

Glitchy but solid product

4.0 vor 2 Jahren

Vorteile:

Good customer service. Easy to deploy. Supports different operating systems.

Nachteile:

Many times had to re-install the agent due to connection issues. The agents would all of a sudden lose connection with the server.