--- description: Detaillierte Informationen über Brand24 zu Benutzerfreundlichkeit, Funktionen, Kosten, Vor- und Nachteilen aus verifizierten Nutzer-Erfahrungen. Lies Ratings & Bewertungen und entdecke ähnliche Tools dank Capterra Schweiz. image: https://gdm-localsites-assets-gfprod.imgix.net/images/capterra/og_logo-e5a8c001ed0bd1bb922639230fcea71a.png?auto=format%2Cenhance%2Ccompress title: Brand24 Kosten, Erfahrungen & Bewertungen - Capterra Schweiz 2026 --- Breadcrumb: [Startseite](/) > [KI-Marketing-Tools](/directory/34136/ai-marketing-tools/software) > [Brand24](/software/149054/brand24) # Brand24 Canonical: https://www.capterra.ch/software/149054/brand24 Seite: 1 / 11\ Weiter: [Nächste Seite](https://www.capterra.ch/software/149054/brand24?page=2) > Sofortiger Zugriff auf Erwähnungen von deiner Marke im Web. > > Bewertung: **4.7/5** von 254 Nutzern. Top bewertet für **Weiterempfehlungsquote**. ----- ## Übersicht ### Wer verwendet Brand24? Brand24 bedient kleine und mittlere Marken auf der ganzen Welt, um Online-Gespräche zu identifizieren und zu analysieren, die für ihr Geschäft relevant sind, um Kundeneinblicke zu erhalten, ihre Zufriedenheit und Verkäufe zu steigern. ## Kurzstatistiken und Ratings | Metrik | Bewertung | Detail | | **Gesamt** | **4.7/5** | 254 Nutzerbewertungen | | Bedienkomfort | 4.7/5 | Auf Basis der Gesamtbewertungen | | Kundenbetreuung | 4.8/5 | Auf Basis der Gesamtbewertungen | | Preis-Leistungs-Verhältnis | 4.5/5 | Auf Basis der Gesamtbewertungen | | Funktionen | 4.4/5 | Auf Basis der Gesamtbewertungen | | Empfehlungsprozentsatz | 80% | (8/10 Weiterempfehlungsquote) | ## Über den Anbieter - **Unternehmen**: Brand24 - **Region**: Wroc¿aw, Polen - **Gegründet**: 2011 ## Gewerblicher Kontext - **Startpreis**: $ 199.00 - **Preismodell**: (Gratis Testen) - **Zielgruppe**: Selbstständig, 2–10, 11–50, 51–200, 201–500, 501–1'000, 1'001–5'000, 5'001–10'000, 10'000+ - **Bereitstellungen und Plattformen**: Cloud, SaaS, webbasiert, Mac (Desktop), Windows (Desktop), Linux (Desktop), Chromebook (Desktop), Android (mobil), iPhone (mobil), iPad (mobil) - **Unterstützte Sprachen**: Deutsch, Dänisch, Englisch, Finnisch, Französisch, Indonesisch, Italienisch, Niederländisch, Norwegisch, Polnisch, Portugiesisch, Schwedisch, Spanisch, Tschechisch, Türkisch - **Verfügbare Länder**: Amerikanische Jungferninseln, Anguilla, Antigua und Barbuda, Argentinien, Aruba, Australien, Bahamas, Barbados, Belgien, Belize, Bermuda, Bolivien, Brasilien, Britische Jungferninseln, Chile, China, Costa Rica, Curaçao, Deutschland, Dominica und 55 weitere ## Funktionen - Anpassbare Berichte - Aufspüren von Influencern - Berichterstattung / Analyse - Berichterstattung und Statistik - Dashboard Software - Engagement-Tracking - Hashtag Tracking - Kampagnenanalysen - Kampagnenmanagement - Kontaktmanagement - Kundenbindung - Kundenerlebnis-Management - Leistungskennzahlen - Media Monitoring - Multichannel-Datenerfassung - Nachverfolgung der Marken - Nachverfolgung von Influencers - Nutzerbewertungs-Notifikation - Presse-Überwachung - Projektmanagement - Reaktions-Management - Real-Time Notifications - Reputationsmanagement - Sentiment-Analyse - Social Media-Überwachung - Social-Media-Integration - Stichwort-Nachverfolgung - Suchen / filtern - Trend-Analysen - Visuelle Analytik - Werkzeuge zur Zusammenarbeit - Wettbewerberüberwachung - Wettbewerbsanalyse - Zielgruppen-Targeting - Überprüfung bewerten - Überwachung ## Integrationen (1 insgesamt) - Slack ## Optionen für Kundensupport - E-Mail/Helpdesk - FAQ/Forum - Wissensdatenbank - Telefon-Support - Chat ## Category - [KI-Marketing-Tools](https://www.capterra.ch/directory/34136/ai-marketing-tools/software) ## Ähnliche Kategorien - [KI-Marketing-Tools](https://www.capterra.ch/directory/34136/ai-marketing-tools/software) - [Online Reputation Management Tools](https://www.capterra.ch/directory/30750/reputation-management/software) - [Social Media Monitoring Tools](https://www.capterra.ch/directory/31028/social-media-monitoring/software) - [Influencer Plattformen](https://www.capterra.ch/directory/31337/influencer-marketing/software) - [Social Media Management Tools](https://www.capterra.ch/directory/30939/social-media-management/software) ## Alternativen 1. [YouScan](https://www.capterra.ch/software/173036/youscan) — 4.9/5 (106 reviews) 2. [facelift](https://www.capterra.ch/software/150410/facelift) — 4.4/5 (131 reviews) 3. [Hootsuite](https://www.capterra.ch/software/121701/hootsuite) — 4.4/5 (3795 reviews) 4. [Agorapulse](https://www.capterra.ch/software/123971/agorapulse) — 4.6/5 (713 reviews) 5. [Sprout Social](https://www.capterra.ch/software/121447/sprout-social) — 4.4/5 (606 reviews) ## Nutzerbewertungen ### "Brand24 make the invisible visible" — 5.0/5 > **Kuba** | *26. März 2026* | Non-Profit-Organisation Management | Empfehlungsbewertung: 10.0/10 > > **Vorteile**: What I value most about Brand24 is its incredible ability to "make the invisible visible" across dozens of small local communities in Poland. As an organization running the "Równać Szanse" program, we monitor youth projects in very small towns where traditional media monitoring often fails. Brand24 allows us to catch authentic stories from daily workshops and meetings, which we call "Moments of Power." The AI-driven insights and automated PDF reports save us around 10 to 15 hours of manual work every month. We also love the pace of development and the fact that the team is always one step ahead with new features. The partnership-based relationship with their support team makes the whole experience even better. > > **Nachteile**: I have not encountered any significant issues or features that I dislike so far. The tool is very intuitive and the team updates it frequently. If I had to mention one challenge, the sheer volume of data can be overwhelming at first, but the filtering options and AI summaries do a great job of helping us manage it. It is honestly difficult to find flaws in a product that evolves as quickly as Brand24 does. > > Our overall experience with Brand24 has been transformative for our foundation. It solved a massive visibility gap for us by acting as our "digital eyes and ears" in small towns across Poland. Before using it, we struggled to track how local media and social platforms covered our daily workshops and meetings, which are the most important part of our youth development program. Now, we can ensure that young people remain the protagonists of these stories through sentiment analysis. It is a powerful, future-ready tool that provides immense value to any organization focusing on social impact and nationwide reach. ----- ### "Great platform backed by outstanding post-sales support" — 5.0/5 > **Eduardo** | *29. Mai 2025* | Konsumgüter | Empfehlungsbewertung: 10.0/10 > > **Vorteile**: The post-sales support has been one of the best I’ve experienced with any monitoring tool. The Brand24 team genuinely takes the time to understand the business needs and provides personalized follow-up. The platform also delivers useful data to visualize mentions in real time, identify conversation spikes, and spot key influencers in a very intuitive way. > > **Nachteile**: At first, it can be a bit tricky to fine-tune filters so that only the truly relevant mentions come through—especially when the keyword being tracked is broad. It would also be incredibly helpful to have the ability to combine reports from multiple projects into a single PDF file. That way, you could generate a consolidated report with only the projects you actually need to include, without having to export and merge them manually. > > My overall experience has been very positive. The platform does what it promises, and the customer support has been outstanding. We’ve been able to use Brand24 as a valuable starting point to build a more robust social listening strategy tailored to our brands and the Mexican market. The team’s support has made a big difference. ----- ### "Good but can be much better" — 3.0/5 > **Eli** | *7. Juli 2025* | Marketing & Werbung | Empfehlungsbewertung: 6.0/10 > > **Vorteile**: The interface is great and easy to navigate and i liked that the report was generated for me when i requested for it > > **Nachteile**: I asked for a call to take me through certain aspects and the response i got was for a suggestion to have an email conversation instead which was not sufficient. Also the results only go back as far as one year but i needed data from 2 to 3 years > > could have been better if we had that call i requested for because the request from my client was very specific ----- ### "Brand24 is great\!" — 5.0/5 > **Dana** | *5. Januar 2026* | Marketing & Werbung | Empfehlungsbewertung: 9.0/10 > > **Vorteile**: I like the responsiveness of the team, from \[sensitive content hidden\] . They are very helpful with our inquiries. I also like the AI Brand Assistant tool. It helps me to create reports faster. > > **Nachteile**: I do not see public Facebook profiles (only public pages are seen) and we were also to get mentions not related to the campaign (although this is very limited) > > 9/10 due to the reasons stated above. It's not really a con but it's something that added a step to our community management. Although I would say, having Brand24 really made our Community Managers' jobs easier. ----- ### "Growth Hacking Manage" — 5.0/5 > **Bartłomiej** | *10. Juli 2025* | Computer-Hardware | Empfehlungsbewertung: 9.0/10 > > **Vorteile**: I really like how easy it is to see what people are saying about our brand. It helps us understand our audience better, not just during a crisis but also in everyday projects. The AI features are super useful, and the analytics show more than just numbers – they give us a clear picture of our brand’s image. > > **Nachteile**: Sometimes there’s a lot of data, and it takes a bit of time to go through everything. But once you get used to it, it’s actually helpful. > > Very positive. It’s a powerful tool that gives us both real-time mentions and deeper insights. We use it to track our brand voice, spot trends, and even improve projects based on what people say. It’s a great mix of monitoring and strategy support. ----- Seite: 1 / 11\ Weiter: [Nächste Seite](https://www.capterra.ch/software/149054/brand24?page=2) ## Links - [Auf Capterra anzeigen](https://www.capterra.ch/software/149054/brand24) ## Diese Seite ist in den folgenden Sprachen verfügbar | Sprache | URL | | de | | | de-AT | | | de-CH | | | en | | | en-AE | | | en-AU | | | en-CA | | | en-GB | | | en-IE | | | en-IL | | | en-IN | | | en-NZ | | | en-SG | | | en-ZA | | | es | | | es-AR | | | es-CL | | | es-CO | | | es-CR | | | es-DO | | | es-EC | | | es-MX | | | es-PA | | | es-PE | | | fr | | | fr-BE | | | fr-CA | | | fr-LU | | | it | | | ja | | | nl | | | nl-BE | | | pl | | | pt | | | pt-PT | | | sv | | ----- ## Strukturierte Daten