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Über Veeqo

Veeqo kümmert sich um Inventar, Bestellungen und Versand – damit deine Marke schnell wächst und Kunden eine erstklassige Erfahrung genießen.

Erfahre mehr über Veeqo

Vorteile:

Veeqo comes with a whole host of features but the pre-built Shipping and eCommerce integrations are up there among the best. Linking to Shopify - easy.

Nachteile:

Let's start with the arrogance of the management, they don't bother to respond to the most basic of customer service.

Bewertungen zu Veeqo

Durchschnittliche Bewertung

Benutzerfreundlichkeit
4.1
Kundenservice
4.3
Funktionen
3.9
Preis-Leistungs-Verhältnis
4.2

Weiterempfehlungsquote

7.5/10

Veeqo hat eine Gesamtbewertung von 4.2 von 5 Sternen basierend auf 80 Nutzerbewertungen auf Capterra.

Nutzerbewertungen filtern (80)

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Nutzerbewertungen filtern (80)

Paul
Verifizierter Nutzer auf LinkedIn
Internet
Verwendete die Software für: Nicht angeboten
Herkunft der Bewertung
Quelle: GetApp

Multi Channel Inventory Management

5.0 vor 9 Jahren

Kommentare: We have been successfully running an online Golf and Fitness Business across multiple channels for many years, however in 2014 we expanded our channels to include a second Ecommerce website. We have been running a Magento backed Ecommerce site for quite some time and had expanded our business to include a Woocommerce backed Ecommerce website that we needed to be able to run using a singular master stock file. We also sell across the eBay and Amazon channels. We searched for quite some time to find a product in the marketplace that would link with all of our sales channels and allow us to work from one singular master stock file. We were quite surprised when we found that the best fit for our needs was based in our home town!! After having some discussions with Matt at Veeqo we could see the potential in the Veeqo system and after some system testing we signed up and have been using Veeqo since October 2014. Since this time Veeqo have been working hard at implementing more and more functionality into their products and we have worked closely with them on what we believe to be the best solutions for business in the real world to achieve maximum return from their investment in the Veeqo system. We would have not been able to achieve our goals without the dedicated support from the team at Veeqo and we thank them for all of their hard work during the rollout of the Veeqo system at Just Sports Online. Now with the Veeqo system in operation we are able to have cast iron control over our inventory management! We are looking forward to the rollout of product pushing from the Veeqo system that will allow us to create all of our SKU's in one location and push them through to all required channels with ease!

Vorteile:

Single Master Stock File Simple Order Management Multiple channel management Excellent help desk support

Nachteile:

No product pushing yet!

Jill
Owner in USA
Konsumgüter, 2–10 Mitarbeiter
Verwendete die Software für: 1-5 Monate
Herkunft der Bewertung

In Betracht gezogene Alternativen:

Veeqo Review after 2 weeks

5.0 vor 9 Monaten

Kommentare: I am able to ship Amazon and ebay items through Veeqo but need to use another shipping site to ship Wal-Mart and woo commerce. I do like not having to change printer types to print packing lists and shipping labels.

Vorteile:

The most impactful features are the integrated shipping. The ability to have all my channels in one place is great and time saving. The product is pretty easy to use. The integration with some of my business channels was a breeze with the integration wizard.

Nachteile:

I feel like the tracking of a shipment is missing or not easy to access. I wish that when you are in shipping and you choose a weight and package size and save it that the system automatically would use those details the next time that same item is sold. Having to enter the weight and package size every time I ship an item it a bit tedious. I am not able to integrate with my woo commerce site and Wal-Mart.

simon
Director in Neuseeland
Sportartikel, 11–50 Mitarbeiter
Verwendete die Software für: 6-12 Monate
Herkunft der Bewertung

Veeqo Amazon Seller Protection - does not work

2.0 letzten Monat Neu

Kommentare: we have been waiting around 6 months now to get reimbursed as per Veeqo's promises for Amazon Item Not Delivered claims ....and spent countless man hours chasing them up....but CS just make false promises...if they reply at all. as for the advertised 5% credits...in reality these are more like 0.5%. Fools gold both ways - these guys simply do not live up to their promises. dont get your hopes up, and DON'T GO VEEQO 😟

Vorteile:

syncs well to Amazon + other channels. free to use.

Nachteile:

awful product. veeqo claims "Get Protected - Amazon will protect your account and pay for A-to-z claims related to delivery issues or items not received (INR).** this is a LIE. Amazon will NOT protect your account for labels bought via Veeqo. AZ claims get ZERO protection, Amazon does not care about Veeqo Seller Gaurantee, and ignores it. and Veeqo simply does not care that Amazon does not care! Arrogant and unhelpful customer support who refuse to accept they are making false promises, and do not back their guarantee - instead fobbing off responsibility to Amazon and claiming that Veeqo is "just a third party"

Paul
Manager in Irland
Einzelhandel, Selbstständig
Verwendete die Software für: Mehr als 1 Jahr
Herkunft der Bewertung

A good system before Amazon bought it

4.0 vor 3 Monaten

Kommentare: I enjoyed using Veeqo for over a year, it's a well-designed system for inventory and order management and I found the support to be excellent.
Unfortunately, Amazon purchased veeqo in 2021 and because I use the post office rather than a courier, I do not purchase shipping labels. Amazon decided to change Veeqo's business model from a subscription to a cut of shipping labels and they didn't want me as a customer anymore.
Bizarre situation to shut out a perfectly good customer who was more than happy to keep paying, in fact, I even offered to pay more. I felt the staff thought it unfair too as they gave me 6 months of free use while I transitioned to another system which was very kind.
I can't comment on Veeqo today, only my experience from 2020-2021 prior to the Amazon takeover. It was very nice software and I had no desire to stop being their customer.

Vorteile:

UI was clean, modern and well-designed The label designer is awesome Good order management Good inventory system Good support

Nachteile:

Amazon now own it Kit/bundle setup was buggy and a bit awkward

Jay
Website & Marketing Manager in UK
Einzelhandel, 11–50 Mitarbeiter
Verwendete die Software für: 6-12 Monate
Herkunft der Bewertung

In Betracht gezogene Alternativen:

A replacement for so many services rolled into one!

5.0 vor 5 Jahren

Kommentare: So far, Veeqo has been a game changer for us. Our stock is syncing on all of our selling platforms, our stock checks are so much easier now and most of all our Dispatch department are having a much easier time processing incoming and outgoing goods.

Vorteile:

The fact that we can sync stock from our numerous selling channels such as Shopify, eBay, Amazon, FBA (both UK and worldwide) so that we are listing our complete stock levels across all channels - automatically, with no need for constant stock updates to each channel!

Nachteile:

Honestly - our catalogue is extremely large (100,000 SKU's +) so the initial set up, linking listings together to share stock, was an exceptionally long project.

Antwort von Veeqo

vor 5 Jahren

Hi Jay, Thank you so much for taking the time to post this review, we really appreciate it - and your feedback means a lot to us! It's really great to hear about your positive experience with Veeqo. We look forward to growing with you for years to come. Thanks again, Anwen

Knut
President in USA
Groߟhandel, Selbstständig
Verwendete die Software für: 1-5 Monate
Herkunft der Bewertung

In Betracht gezogene Alternativen:

Veeqo could be the next best inventory management, multi-channel and shipping software in one!

4.0 vor 9 Monaten

Kommentare: I am extremely excited for Veeqo. There's tremendous change in this space and Veeqo could be the "white knight" many of us small businesses need. However, there are some small improvements for wholesale business needed for us to be able to use it.

Vorteile:

Veeqo is very easy to use and get started. The UI is also nice. It does an EXCELLENT job handling multi-channel (Amazon, Ebay, Shopify) orders and inventory.

Nachteile:

There's not enough built out for the Wholesale side. Custom fields should also be available on product and customer creation and these should be visible in reports.

Pratik
Operations and Marketing Manager in UK
Einzelhandel, 2–10 Mitarbeiter
Verwendete die Software für: 1-5 Monate
Herkunft der Bewertung

Fantastic product jam packed with features

5.0 vor 10 Monaten

Kommentare: Shipping integrations are smooth and the overall experience with Veeqo has been amazing. The team is good from the start as well. Fantastic. keep up the good work

Vorteile:

Overall system is very strong and adequate. Order and inventory management for our E-commerce Bigcommerce store is really strong. The support team is the best out there when compared to other competition on the market.

Nachteile:

The only con at the moment is that you have to refresh the whole page to see new orders. There should be a button on the page that refresh just the internal screen on not the whole page.

Juergen
Digital Solutions Manager in UK
Druck, 51–200 Mitarbeiter
Verwendete die Software für: Mehr als 1 Jahr
Herkunft der Bewertung

Shipping made easy!

4.0 vor 9 Monaten

Kommentare: Using Veeqo has enabled us to develop and deploy a unique purchasing and despatch process for the NHS in the UK. By integrating Veeqo with third-party services we have eliminated the risk of data entry errors, particularly with shipping addresses which has resulted in a near-perfect first time delivery success rate.The huge number of articles in the Help Center, supported by a fantastic technical support team, means that we are always able to resolve any niggles incredibly quickly. The support is by far the best I've experienced.

Vorteile:

Veeqo comes with a whole host of features but the pre-built Shipping and eCommerce integrations are up there among the best. Linking to Shopify - easy. Linking to couriers - easy. Each integration took less than a minute to set up and they have all worked faultlessly!

Nachteile:

It's very difficult to find any downside to Veeqo but the one thing that I would really like to see some focus on is the API and provision of webhooks. For orders which don't come via a built-in integration it's difficult to get a notification when an order changes status.

Murtaza
Owner in Malaysia
Einzelhandel, 2–10 Mitarbeiter
Verwendete die Software für: 1-5 Monate
Herkunft der Bewertung

An Impressive Software with Room to Grow!

4.0 vor 10 Monaten

Vorteile:

Veeqo is an great software that streamlines your inventory management, order processing, and shipping tasks. It offers a user-friendly interface and empowers you to efficiently handle your e-commerce operations. And it is completely FREE.

Nachteile:

There are some important automation features missing that prevent me from moving from another software, which if added would make life so much easier and faster when it comes to fulfulling orders. I list some here:1. Automatically assigning orders to custom packaging groups so the correct order size and weight is calculated with the product and packaging together. E.g. a tempered screen protector weighing 80g with 11 x 21 x 1 (w x h x d) dimensions will go into a bubble envelope weighing 10g with 12 x 21 x2.5 (w x h x d) dimensions. So that would be a total weight of 90g. If the order has two screen protectors, they would automatically still be assigned to the same envelope as its dimensions allow for two screen protectors. If there are 3 protectors, then the next packaging size up would be used, etc… Veeqo does not have any options to define custom packaging. 2. Automatically merging orders placed by the same customer at different times, so only one order is shown in the list with the correct packaging assigned and calculated weight, and one shipping label is printed.3. The automatic assigning of IOSS to orders that require it. 4. The automatic printing of cn22 labels for orders that require it. Cn22 should print immediately after the shipping label so we know they are together.5. Add the option to add customer name in the pick list template so those who pick and pack simultaneously can do so easily instead of printing multiple pack lists.

james
Director in UK
Groߟhandel, 2–10 Mitarbeiter
Verwendete die Software für: 1-5 Monate
Herkunft der Bewertung

In Betracht gezogene Alternativen:

Veeqo new user review

4.0 vor 9 Monaten

Kommentare: Decent reliable system, if you add the above upgrades it would be awsome!

Vorteile:

The fact that it is free of charge, the support are very helpful, no down time so far, more reliable than other API's we have used, easy to link to eBay and Amazon

Nachteile:

Would like to see product images on the order dispatch queue, and the ability to sort the queue by SKU, to speed up order selection, Instant chat support would be helpful a long with an automatic VAT receipt option to be emailed to customers upon dispatch - need to connect to our Woocommerce store

Peter
director in UK
Einzelhandel, 11–50 Mitarbeiter
Verwendete die Software für: 1-5 Monate
Herkunft der Bewertung

Avoid Veeqo

1.0 vor 4 Jahren

Kommentare: AVOID VEEQO
We’ve waisted months and thousands of pounds integrating Veeqo to our Magento 2 store. Technical challenges are expected but Veeqo have been useless at resolving things and communication with the development team is dire. We have been extremely patient and given plenty of time for issues to be resolved but in the end we have had to cut our losses and look for another alternative. Just some examples of the problems encountered are;
Stock syncing: Communication between Veeqo and Magento 2 is not reliable, stock cannot be syncing in either direction despite being advertised that this should be in real time.
Order syncing: Changes made on an order including having it shipped to not reflect on the other platform
Product syncing: All kinds of trouble with incorrect names, skus changed which causes chaos when picking and packing
Digital picking: A great idea but with many many flaws that reduce your customer service levels and cause warehouse confusion
Despatch system: Bugs and errors that you get used to but that are simply not intuitive to work with again causing customer service issues
The basics are there but Veeqo seriously need to address some technical difficulties and improve their response to business critical issues. After investing so much time in this system, staff training, hardware etc we really wanted this to work and we really really tried to give them a chance. But in the end we felt fobbed off with blanket responses from the system developers.

Vorteile:

Basic principle is good and works well. Technical bugs that don't get resolved let it down

Nachteile:

bugs throughout the platform especially with syncing to magento 2

Antwort von Veeqo

vor 3 Jahren

Hi Peter, Thanks for taking the time to leave this review. Sadly we cannot reply to your review in full as we are limited by character count on Capterra, but you will have seen our full in-depth response from both our support teams and our reply to your review on Trustpilot. In short, there is no doubt you have already moved on, and we all really hope it works out for you and your team. I do want you to know though that our new Magento integration is now live, and the early signs are really positive. If you ever do want to revisit Veeqo as an option in the future, we would certainly love to hear from you. Thank you also for the kind message you left for the account manager at Veeqo who had been looking after your account. I know he had been working hard to push to get things fixed for you as quickly as possible, but ultimately this was out of his hands. He asked me to pass on how much he enjoyed working with you. Many thanks, Duncan.

Imrn
diector in UK
Konsumgüter, 2–10 Mitarbeiter
Verwendete die Software für: Mehr als 1 Jahr
Herkunft der Bewertung
Quelle: SoftwareAdvice

Doesnt work with amazon well - esecially bulk shipping prime orders

1.0 vor 6 Jahren

Kommentare: BrightPearl, CloudCommerce pro seem more thorough and actually save your company time. We will be moving.

Vorteile:

all the basic features - Oceans Alive Health gets some minor efficiencies out of this product. Has a simple layout, with minimal features.

Nachteile:

end up spending an extra 3 hours shipping amazon prime orders as its really clunky. They never prioritise the important things. tell small fibs when trying to fob you off and say its amazons fault without taking responsibility. Got us to commit to a contract saying its all singing and dancing when it clearly isnt - STAY AWAY if you want to save yourself time and cost and want to be efficient! Doesnt do what it says on the tin so well. another example, after 2 years, still doesnt recognise that a customer has placed 2 orders so should merge them, thereby saving postage costs. Total disrespect to sellers to keep saying fixes are around the corner when they clearly are not.

Kirk
President in USA
Möbel, 2–10 Mitarbeiter
Verwendete die Software für: 1-5 Monate
Herkunft der Bewertung

Great product

4.0 vor 11 Monaten

Kommentare: I really enjoy learning it.

Vorteile:

It is easy to use. The layout works well for me. Easy to understand too.

Nachteile:

Packing lists are not very useful, the layout is not like other e-commerce platforms. It has a "Lag" when trying to print. Tell it to print and go make your coffee and it might be done.

Daniel
Owner in USA
Druck, 2–10 Mitarbeiter
Verwendete die Software für: 1-5 Monate
Herkunft der Bewertung

The Good and the Bad

4.0 vor 11 Monaten

Kommentare: It was stressful, however that is normal with any software change that could make a mistake with inventory levels etc. I like the features and the fact that Veeqo is working to add more features. No doubt Veeqo will dominate this space of connecting inventory between multiple eCommerce stores.

Vorteile:

The best thing is that it is free and allows us to access cheaper shipping for amazon store sales.

Nachteile:

The option to send products as USPS media mail or bound printed matter for shopify stores.

Ricardo
Sales Director in USA
Groߟhandel, 2–10 Mitarbeiter
Verwendete die Software für: 1-5 Monate
Herkunft der Bewertung

Veeqo has been a good solution for Amazon orders and other shipping needs in general

5.0 vor 11 Monaten

Kommentare: Tech support has been great, also API setup assistance

Vorteile:

Amazon stated that shipments through Veeqo that are lost do not count negatively towards our account. Recently we have lost so much time due to lost/damage packages from USPS

Nachteile:

There are shipping services that are not compatible yet, FedEx SmartPost and USPS Ground Advantage, we were told that they should be available by September 2023

Neil
MD in UK
Sportartikel, 2–10 Mitarbeiter
Verwendete die Software für: Mehr als 1 Jahr
Herkunft der Bewertung

Great transformed our business

5.0 vor 7 Jahren

Kommentare: Stock and Profit Control.

Vorteile:

Stock control around the world in Amazon warehouses, reduced our stock holding and increased our sales by at least 50%

Greg
Greg
Verifizierter Nutzer auf LinkedIn
Verwendete die Software für: 1-5 Monate
Herkunft der Bewertung
Quelle: GetApp

Not ready for use in USA with FedEx, Listing tool bugs, limited

3.0 vor 8 Jahren

Kommentare: I read all these great reviews on this product but I think they were all from the UK customer base. Veeqo tried for months to get my FedEx rates to print with there labels but couldn't (rates were always $4 to $5 off per order). Looking back I think this product works good in UK using Royal Mail but they are not ready for USA. The listing tool is also very limited it only listed product as "New" to ebay and Amazon. On ebay it could not list more then one shipping choice like "Ground Only" and it couldn't do calculated shipping yet

Vorteile:

Customer service was really nice and they tried to get things working. But after a couple months I had to move on.

Nachteile:

FedEx shipping labels don't work. Listing tool not ready for use yet.

Adam
Owner in UK
Bekleidung & Mode, 2–10 Mitarbeiter
Verwendete die Software für: 6-12 Monate
Herkunft der Bewertung

10/10 flawless!

5.0 vor 7 Jahren

Kommentare: What can I say... it's changed how we do business and boosted productivity massively! The customer service is without doubt the best I've ever had from any other company I've ever work with. Thanks Veeqo. 6 stars!!

Vorteile:

Speed Reliability Ease of use

Nachteile:

Nithing

Verifizierter Rezensent
Verifizierter Nutzer auf LinkedIn
Verwendete die Software für: 6-12 Monate
Herkunft der Bewertung
Quelle: GetApp

Veeqo

5.0 vor 7 Jahren

Kommentare: We use Veeqo daily for our business. It is very easy to use and has helped us to speed up our processes. The customer care and tech line are very helpful.

Vorteile:

Very easy to navigate, great customer care.

Nachteile:

Updates take 10 minutes

Kim
Owner in USA
Konsumgüter, Selbstständig
Verwendete die Software für: 1-5 Monate
Herkunft der Bewertung

Good Product

5.0 vor 9 Monaten

Kommentare: So far, so good. Looking forward to improvements and bug fixes.

Vorteile:

The integration with Amazon is very good, saves several steps when printing labels

Nachteile:

Online AI is not very good, takes you loops to answer questions. The email support is very good and responsive.

Nicole
Verifizierter Nutzer auf LinkedIn
Einzelhandel
Verwendete die Software für: Nicht angeboten
Herkunft der Bewertung
Quelle: GetApp

Great, easy to use and essential for our business

5.0 vor 9 Jahren

Kommentare: After trying to navigate so many different confusing inventory softwares, we finally found Veeqo - which is the perfect mix of power, efficiency and simplicity - and have stuck with it ever since. Veeqo was really easy to set up and simple to use, which was a breath of fresh air. We use it for processing our orders, managing and syncing our orders and inventories across our sales channels, and for printing our shipping labels in bulk (which is a huge time-saver!). It takes away all the worry and risk of error from the order process. Love the app, love the customer service, no complaints here :)

Vorteile:

Really easy to set up and use with a friendly and knowledgable customer support team who are always on hand to help us out. Integrates with all our online sales channels and even our accounting software.

Nachteile:

Like I said, can't find fault with it!

Greg
Director in UK
Einzelhandel, 2–10 Mitarbeiter
Verwendete die Software für: 1-5 Monate
Herkunft der Bewertung

Veeqo

4.0 vor 10 Monaten

Kommentare: So far so good.

Vorteile:

Veeqo seems to have the basic functionality that I need and is free

Nachteile:

The interface is not always very responsive. Would be nice to have more import/export options.

Verifizierter Rezensent
Verifizierter Nutzer auf LinkedIn
Einzelhandel, 2–10 Mitarbeiter
Verwendete die Software für: Kostenlose Testversion
Herkunft der Bewertung

In Betracht gezogene Alternativen:

Integration Software for Amazon Marketplaces lacking in key functionalities

4.0 vor 4 Jahren

Kommentare: Overall, this sees to have less functionality than Webgility or other software.

Vorteile:

This software is one of the myriad available to synchronize online sales marketplaces with quickbooks desktop.

Nachteile:

However, it doesn't have the ability to integrated marketplace fees with the accounting integration, so it didn't work for us.

Ngoc
Owner in USA
Sportartikel, Selbstständig
Verwendete die Software für: 1-5 Monate
Herkunft der Bewertung

An useful software for e-commerce

3.0 vor 11 Monaten

Vorteile:

It is easy to use with a lot of useful features such as Multichannel Fulfillment.

Nachteile:

Inventory sync is not accurate and needs to be improved.

Fred
Verifizierter Nutzer auf LinkedIn
Einzelhandel
Verwendete die Software für: Nicht angeboten
Herkunft der Bewertung
Quelle: GetApp

Really Awesome Software

5.0 vor 9 Jahren

Kommentare: We shopped around for quite some time before choosing Veeqo as our inventory management software. We're pretty picky and have a large amount of stock so we wanted something which was powerful enough to handle all our orders but easy to use. Finally settled on Veeqo and couldn't be happier with the software and the customer service. Would highly recommend this app to anyone who is selling online and struggling to managing their orders and inventor.

Vorteile:

Simple layout, easy to set up and use. Very helpful tech support, and saves us loads of time per day.

Nachteile:

Waiting for product pushing but understand it's coming soon.