GigaTrak Asset Tracking System Erfahrungen

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Über GigaTrak Asset Tracking System

Die Asset-Tracking-Software von GigaTrak kann Assets, die einem Standort oder einer Person zugewiesen oder verfolgt werden können, problemlos ein- und auschecken.

Erfahre mehr über GigaTrak Asset Tracking System

Zeigt 50 Bewertungen

Kyle J.
Assistant Director - Events & Conference Services in USA
Verifizierter Nutzer auf LinkedIn
Bildungsmanagement, 501-1’000 Mitarbeiter
Verwendete die Software für: Mehr als 1 Jahr
Herkunft der Bewertung

Changed the way we take inventory

5 vor 3 Jahren

Kommentare: Again, the savings in time and money as well as increased accuracy were substantial.

Vorteile:

The GigaTrak system dramatically changed how we handle inventory, the accuracy of our inventory numbers, and the amount of time/labor hours spent taking inventory. Once the system is set up and bar codes are established, we had an up to the minute count on all of our materials and information about who checked them out.

Nachteile:

It was a little cumbersome to set up, but that was purely because of how our previous system was organized. Once that was handled, it worked seemlessly.

Antwort von GigaTrak

vor 2 Jahren

Thank you for your feedback and being a long-time customer! We are so happy the system accomplishes your needs while saving money! We are here to help if you need anything!

Lauren H.
Buyer in USA
Verteidigung & Raumfahrt, 51-200 Mitarbeiter
Verwendete die Software für: Mehr als 1 Jahr
Herkunft der Bewertung

Great Product for Basic Inventory Management

5 vor 3 Jahren

Kommentare: I have a database for all my inventory with a history. Previously we were using Excel to track and manage over 4000 pieces of equipment and it was not a realistic tool for that. Gigatrak has streamlined our property management process and provided us with much more reliable data.

Vorteile:

This software is very user friendly. There is the ability to easily customize a few fields which is nice. I can export reports into a CSV easily and modify them in Excel.

Nachteile:

We have the Asset Tracker tool and the "inventory" feature on the tool needs lot of work. I need to inventory all of my items once a year and the way it is currently set up makes that task very difficult. You also cannot change much of the item's information from the handheld during an inventory which is a problem. You also can not enter a new item using the handheld, which other software products allow you to do.

Antwort von GigaTrak

vor 2 Jahren

Thanks for your input Lauren! We truly appreciate hearing from our customers on ways to better our product! Right now, our Tool Tracking system does allow you to add in brand new assets on the mobile app. If you are interested in learning more about it, please feel free to reach out to [email protected]

Ken B.
IT in USA
Umweltdienstleistungen, 51-200 Mitarbeiter
Verwendete die Software für: 6-12 Monate
Herkunft der Bewertung

Gigatrak review

3 vor 3 Jahren

Vorteile:

It provides a robust platform for inventory and equipment management.

Nachteile:

The limit of scalability and customization.

Michael E.
IT Manager in USA
Bau, 201-500 Mitarbeiter
Verwendete die Software für: 6-12 Monate
Herkunft der Bewertung

Does just what we wanted

5 vor 3 Jahren

Kommentare: The search for a program to use as a lending library was exhaustive and felt like it would never end, until I found Giga Track. The install was easy, adding and tracking items was a piece of cake, and getting a custom form was as simple as asking for it. We like the program very much.

Vorteile:

I like the ease of use. It made our transition from paper to electronic track of our hand held radios flawless.

Nachteile:

Licensing. We will have to buy a very expensive upgrade just to be able to remove items from our database.

Antwort von GigaTrak

vor 2 Jahren

Hi Michael! Feel free to contact [email protected] regarding removing items from your database. This feature is available with all editions of our software and does not require any additional licensing, upgrade or support!

Gary T.
I.T. Manager in USA
Informationstechnologie & -dienste, 51-200 Mitarbeiter
Verwendete die Software für: Mehr als 1 Jahr
Herkunft der Bewertung

Quality product easy to learn and implement

5 vor 3 Jahren

Vorteile:

product was easy to implement and easy to learn, it was adaptable to our needs

Nachteile:

do not really have any cons yet the product has done everything I needed.

Antwort von GigaTrak

vor 2 Jahren

Thanks for the feedback Gary! We are here to help if you need anything!

Greg B.
Tool Crib/Lab Technician in Kanada
Bildungsmanagement, 501-1’000 Mitarbeiter
Verwendete die Software für: 6-12 Monate
Herkunft der Bewertung

Gigatrak

4 vor 3 Jahren

Kommentare: The sales team and support services are amazing to deal with. I am new to software like this so it was a lot to get used to and to set up.

Vorteile:

The Gigatrak software allows me to keep inventory of all the tools/consumables in our tool room. It has placed not only the students but also the instructors accountable for all tools checked out that day. Before Gigatrak we used a "pen to paper" method of checking tools out. While this method worked, it was quite tedious was often forgot about by staff. Gigatrak has made staff more aware that an inventory control system is in place, and not only that it must be used, but that it is easy to use!

Nachteile:

It is quite hard within the Gigatrak software to give an exact location to an item with a room. We also purchased the Dolphin 60s scanner. I feel that this scanner is very hard to use and is not worth the money spent. A cordless scanner and using the software directly on the computer is much easier.

Antwort von GigaTrak

vor 2 Jahren

Thank you for your input Greg! Keeping people accountable for their assets is essential in any business. You can also track down an asset to a specific location within a room by getting more specific in your location structuring throughout the system. With unlimited locations, you can add in as many as you would like. We also now offer a downloadable mobile app for your Asset Tracking System. This way, you can use your own device such as a phone or tablet to do transactions eliminating the need to buy a handheld scanner. Feel free to reach out to [email protected] for a free trial!

Tammy L.
Technology Procurement/Admin Asst in USA
Bildungsmanagement, 5’001-10’000 Mitarbeiter
Verwendete die Software für: Mehr als 2 Jahre
Herkunft der Bewertung

Great Value with Intuitive Framework

5 vor 3 Jahren

Kommentare: We are a one to one district with thousands of devices in the hands of students and staff. GigaTrak has allowed us to document the movement of devices between individuals and any required maintenance that may necessary. It has created accountability with the end user as well. GigaTrak is used at the beginning and end of the year for device roll-out and intake. With the use of GigaTrak, we have refined this process so that it is accurate and expedient. Love the software!!

Vorteile:

This software has been so easy to use and intuitive. There are so many options for customizing to fit your organizations needs and when we did need custom programming, it was affordable and finished in a timely fashion. We researched several options and this one definitely stood out and was the most affordable. We also love the ability to run customized reports, upload large groups of data, and the many ways you can search for information. Because there are Categories, we not only track technology, but some of our other departments items such as uniforms and tools. Also love the "bin item" feature for the consumables that won't be assigned individual asset tags.

Nachteile:

We are tracking inventory based on Asset Tag numbers. It would be nice if all search result screens included the asset tag. Often we see the system assigned barcode and then have to enter that in the asset search field to identify the asset tag. Since these items are already linked, it would be nice to have the search result screen populate the asset tag number.

Antwort von GigaTrak

vor 2 Jahren

Thanks for the review Tammy! We love that you love the software and we love having you as a customer!

Drew R.
Administrative Assistant in USA
Verifizierter Nutzer auf LinkedIn
Bankwesen, 51-200 Mitarbeiter
Verwendete die Software für: Mehr als 1 Jahr
Herkunft der Bewertung

Very Useful Product

4 vor 3 Jahren

Kommentare: For the most part it has been a really good experience. The more I use it the more I realize as to what it does. I really like all the different reports you can generate also.

Vorteile:

I like how you can assign an asset to an individual and then keep track of the history of that asset as to who used it last. I also like how you can look each individual asses up by the asset number assigned to it.

Nachteile:

I wish there was a mobile app I could use to scan the asset bar code so I didn't have to run back and forth to the computer to enter an asset's number. We bought a scanner but hardly ever use it. I typically open the note app on my iphone and keep track of what asset numbers need to be assigned to different users. It would save so much time if there was an app I could use to scan the bar codes of the assets.

Antwort von GigaTrak

vor 2 Jahren

Hey Drew! We now have a mobile app available for our Asset Tracking System that can accomplish just what you are looking for! Feel free to reach out to [email protected] to learn more about it!

Verifizierter Rezensent
IT Director in USA
Verifizierter Nutzer auf LinkedIn
Medienproduktion, 201-500 Mitarbeiter
Verwendete die Software für: Mehr als 2 Jahre
Herkunft der Bewertung

Not quite good enough

4 vor 3 Jahren

Vorteile:

This is average inventory tracking software, it print barcodes, and comes with a portable scanner for auditing inventory.

Nachteile:

It doesn't work right often enough that it's frustrating. Reports don't work and cause crashes, there are better products on the market now that use apps on smart devices.

Antwort von GigaTrak

vor 2 Jahren

Sorry that you are running into issues! Reports should never be crashing and you may be missing an important file in your registry. We also offer a downloadable mobile app for both our self-hosted solutions and cloud-hosted solutions so that you can use your own devices! Please contact [email protected] so we can figure out the next steps in getting your system running correctly!

Nick A.
Facilities Manager in USA
Gastgewerbe, 501-1’000 Mitarbeiter
Verwendete die Software für: 6-12 Monate
Herkunft der Bewertung

So Simple

5 vor 7 Monaten

Kommentare: Tracking my tools for my employee's have accountable to use and return tools back to tool room.

Vorteile:

Easy to use and train my employee's to use system

Nachteile:

There isn't and cons to software. Nothing to say badly to write.

Antwort von GigaTrak

vor 7 Monaten

Nick, thanks for your feedback. Helping companies get up and running is most important to us. If you ever have any suggestions on how we can make our product an even better fit for you, please let me know. Thanks!

Gabriel L.
Recieving clerk in USA
Lagerung, 501-1’000 Mitarbeiter
Verwendete die Software für: 1-5 Monate
Herkunft der Bewertung

Order from Chaos

4 vor 3 Jahren

Kommentare: Gigatrak allows us to keep accurate update records on the go in a very fast paced and unpredictable environment.

Vorteile:

extremely versatile, we use Gigatrak for both our package and asset tracking needs. The programs allow great flexibility in how and when we we input information. With the dolphin mobile scanners we can effectively keep accurate track of everything coming in and going out across two campuses. All that information is easily retrievable by anyone, anywhere which makes our daily workload much more organized and efficient.

Nachteile:

so far i haven't found a way to record notes upon delivery with the dolphin mobile scanner. We can take notes while receiving an item but not on delivery. re-scanning as a second receipt with notes and then delivery is a somewhat bulky process I still have some configuring to do. Sometimes while scanning in packages the notes feature will activate and you end up scanning the following tracking number into the notes instead of scanning as package.

Antwort von GigaTrak

vor 2 Jahren

Thank you for your feedback! We are always updating our tracking systems to be more versatile with customer needs! I will add your "delivery notes" as a request feature for our Package Tracking System.

Jeanie F.
Administrative Assistant in USA
Bildungsmanagement, 201-500 Mitarbeiter
Verwendete die Software für: Mehr als 2 Jahre
Herkunft der Bewertung

GigaTrak Review

5 vor 3 Jahren

Kommentare: I am greatly pleased with GigaTrak. Not only the program itself but with the support and customer service. They are continually updating and growing which keeps the program matching our needs as we grow.

Vorteile:

This program is one of the easiest programs to use that I have had experience with. It has helped our school district tremendously in maintaining better inventory records.

Nachteile:

My only dislike is that the program seems to be more " GigaTrak barcode" driven and we inventory using our own asset tags/numbers. So when trying to search for a device in some reports our asset number will not flow through, only the GigaTrak barcode number will show. So it requires more work on our end.

Antwort von GigaTrak

vor 2 Jahren

Appreciate the feedback Jeanie! We do rely heavlily on barcode as the unique identifier for an asset. We do allow customers to check out/in an asset with either barcode or asset number! We can also create custom reports for you that can include the information you are looking for. Feel free to reach out to [email protected] for a quote!

Maria R.
Utility Clerk/Property Control Manager in USA
Versorgungsunternehmen, 11-50 Mitarbeiter
Verwendete die Software für: Mehr als 1 Jahr
Herkunft der Bewertung

My Experience with GigaTrak

5 vor 3 Jahren

Vorteile:

What I like the most about this software is that it is very easy to understand, and to follow thru. The assets are easy to find with all the many search criteria that it has. I like the reports, and the ability to add more than one picture or document to each asset.

Nachteile:

What I like the least about this software, is that every time that I search a bar code list for a location the order of the assets is different every time. It would be better if the order would always pull up by the smallest number to biggest number. Another thing would be good to have is the picture of the asset printed on the "print bar code list."

Antwort von GigaTrak

vor 2 Jahren

Thanks for the feedback Maria! We provide many different fields that allow you to track very detailed information about an asset and search by that criteria. When searching for an asset using filters on the F1 tab, you can easily sort by barcode by clicking on the Barcode column header. This setting will save for your next search. Also, we are always adding feature requests to the system so I will be sure to put down adding a picture to the barcode list! Thanks for being a GigaTrak user!

Lola C.
Purchasing and Inventory Coordinator in USA
Bildungsmanagement, 51-200 Mitarbeiter
Verwendete die Software für: Mehr als 2 Jahre
Herkunft der Bewertung

Gigatrak for Charter Schools

5 vor 3 Jahren

Kommentare: Gigatrak has been a super helpful tool in tracking and inventory of all the valuable assets we as a charter school purchase as resources for our daily success.

Vorteile:

This program is super user friendly and the customer service is prompt and effective.

Nachteile:

The only thing I do not like is the fact that once an asset is marked as consumable it can not be change back to non-consumable.

Antwort von GigaTrak

vor 2 Jahren

Thanks Lola! The ease of use for our customers is our number one priority. Unfortunately, because of how consumables are tracked in the system and "consumed" once checked out, we cannot easily switch them to an individually barcoded asset. However, the copy function can be used to quickly create a new asset when needed!

Lisa P.
IT/Operations Supervisor in USA
Bildungsmanagement, 11-50 Mitarbeiter
Verwendete die Software für: Mehr als 2 Jahre
Herkunft der Bewertung

Easy to use system, great value!

5 vor 3 Jahren

Kommentare: GigaTrak is an exceptional company to work with. Their employees are very knowledgeable and they have a resolution to any kind of problem you may experience within 24 hours.

Vorteile:

The software is easy to use, easy to customize, and does everything we wanted it to do. The reports are easy to read and with 8,000+ items, it has not slowed down.

Nachteile:

The setup process was tedious, but this was not the software's fault. It's typical to spend a lot of time setting up a brand new inventory system.

Antwort von GigaTrak

vor 2 Jahren

Thanks so much Lisa! Implementing a new system can be a daunting task and we strive to make this process as easy as possible for our customers by providing exceptional customer service when needed. Please let us know if we can assist with anything moving forward!

Joe M.
Operations Supervisor in USA
Rundfunkmedien, 11-50 Mitarbeiter
Verwendete die Software für: Mehr als 2 Jahre
Herkunft der Bewertung

GigaTrak Overview

4 vor 3 Jahren

Kommentare: Our media library houses thousands and thousands of broadcast tapes and drives. The older library system was archaic and GigaTrak helped resolve the challenges we encountered and is still working fine after 9-years of usage.

Vorteile:

Easy use and quick to comprehend for newer users.

Nachteile:

The earlier versions of the software were not as user friendly but changes were made that catered more to our type of business (see below)

Antwort von GigaTrak

vor 2 Jahren

Thanks for being a valued customer! We are always working to better our product and add feature updates as our customers needs change. We appreciate your feedback!

Jennifer A.
USA
Elektrische/elektronische Fertigung, 51-200 Mitarbeiter
Verwendete die Software für: Mehr als 2 Jahre
Herkunft der Bewertung

Great, efficient and simple system!!

5 vor 5 Jahren

Kommentare: The overall experience has been great, it was designed to take inventory of all of the PC's within the organization and we expanded the use to tools at the main shop and all of our locations, and then we began to use it to track tools on job sites. Everyone was able to use it, it was so easy. The software was incredibly user friendly. You could import and export inventory to excel. It saved time and was very effective.

Vorteile:

The sensibility of it. For anyone who may be technically challenged this is so easy, simple and not confusing.

Nachteile:

Nothing

Peter S.
IT Specialist in USA
Non-Profit-Organisation Management, 201-500 Mitarbeiter
Verwendete die Software für: Mehr als 1 Jahr
Herkunft der Bewertung

Excellent Inventory System

5 vor 3 Jahren

Kommentare: We keep tack of all IT hardware. Can easily find who has certain equipment and when some equipment come out of warranty.

Vorteile:

Can easily keep track of our inventory and who is assigned to the equipment. Able to keep notes on what was done to equipment over time.

Nachteile:

The only issue is that conversion from our WASP inventory system to Gigatrak was not an exact conversion. Had to manually make some changes to database.

Antwort von GigaTrak

vor 2 Jahren

We appreciate the feedback Peter! Unfortunately, data conversion isn't an exact science when switching systems but we do our best by providing import templates to our customers. If you need any help, feel free to reach out to [email protected]

Chris M.
leaderman in USA
Öl & Energie, 1’001-5’000 Mitarbeiter
Verwendete die Software für: Mehr als 2 Jahre
Herkunft der Bewertung

Easy to use software

5 vor 3 Jahren

Kommentare: I like the fact that with little training i was able to get around to the information that i use on a daily basis. ease of operation.

Vorteile:

Being able to navigate thru the user interface.

Nachteile:

i have no issues or complaints with this software. Once the program is loaded the process for navigating is straight forward

Antwort von GigaTrak

vor 2 Jahren

Thanks for the feedback Chris! We truly appreciate it!

John B.
Technical Specialist / Parts Specialist in USA
Versorgungsunternehmen, 1’001-5’000 Mitarbeiter
Verwendete die Software für: 6-12 Monate
Herkunft der Bewertung

A Whole Different Experience

4 vor 3 Jahren

Kommentare: We are --finally-- getting a grip on the inner workings of our Tool Repair Shop. Business metrics were previously difficult to acquire and to work with. Prioritizing work was a difficult manual process, and communicating with our customers was problematic at best. Now, with the new system, and the GigaTrak Team behind it, our Tool Repair Shop, and company as a whole, is sure to benefit.

Vorteile:

Simply put, the software is everything that we need it to be, and will likely perform beyond expectations. The company's personnel and customer focus is by far, the best I've experienced, bar none. Working with the folks at GigaTrak made me feel that we were colleagues working for the same company and on the same project. Their positive, friendly attitudes made it a pleasure to work with their personnel and their product. Well done, GigaTrak!

Nachteile:

Minor aspects of the program could be refined to suit our application a little better. This being said, I am confident that working together with GigaTrak will surely lead to future enhancements.

George Z.
Director of Safety and Security in USA
Medizinische Praxis, 501-1’000 Mitarbeiter
Verwendete die Software für: 6-12 Monate
Herkunft der Bewertung

Great

5 vor 3 Jahren

Kommentare: Asset tracker is making it easier to keep control of equipment and control of what is here or goes out for repairs or service. Easy to look and see where stuff is.

Vorteile:

I purchased the Asset Tracking barcode system and it has been awesome, it makes tracking my over 500 fire extinguishers and over 500 exit signs easier to keep track of and put in and out of service as needed. Great programs, would highly recommend gigatrak. The customer support was outstanding, weather by email or by phone they always helped out.

Nachteile:

Would love to have a delete function. I want to be able to delete old records. instead of just making things inactive.

Louis M.
Warehouse assistant in USA
Elektrische/elektronische Fertigung, 51-200 Mitarbeiter
Verwendete die Software für: Mehr als 1 Jahr
Herkunft der Bewertung

GigaTrak

5 vor 3 Jahren

Kommentare: Customer service is great. Excellent product.

Vorteile:

This tracking tool is the best tool tracking system I ever use. Is very easy to deal with it.

Nachteile:

No bad comments I love it. I like everything overall.

Antwort von GigaTrak

vor 2 Jahren

Thanks Louis! Our programmers have worked extremely hard to make sure the system is very easy to setup and use on a daily basis! We are happy to hear the system is working out well for your company!

Greg B.
Safety, Quality & Procurement Manager in Kanada
Bau, 11-50 Mitarbeiter
Verwendete die Software für: Mehr als 1 Jahr
Herkunft der Bewertung

Tool Trackinig

5 vor 3 Jahren

Kommentare: Overall the experience with GigaTrak is very positive.

Vorteile:

I find GigaTrak easy to use and it meets most of our needs.

Nachteile:

In honesty, the only issue I have is when I am looking for some reporting but it's a very small concern.

Antwort von GigaTrak

vor 2 Jahren

Thanks for the feedback Greg! If there is a specific report that we don't offer, we can create a custom one for you! Feel free to email [email protected] for a quote!

Vicki T.
Technical Support Specialist in USA
Non-Profit-Organisation Management, 51-200 Mitarbeiter
Verwendete die Software für: 1-5 Monate
Herkunft der Bewertung

Asset Tracking Software

5 vor 3 Jahren

Kommentare: My experience has been good! I think this is an excellent Asset Tracking software system and I highly recommend it!

Vorteile:

The software is easy to learn, and easy to use. The reports are an awesome feature. The cost is well within our budget I love adding photos to each asset, and printing a copy of the Asset values by employee. I look forward to using the software each time we add a new piece of computer or phone equipment. The ability to backup to our own server helped sell this product!

Nachteile:

I can't think of any cons, as this is the software we have needed for a long time.

Antwort von GigaTrak

vor 2 Jahren

Thanks for your response Vicki! We love that we can provide our customers with a number of hosting options so that they have a choice whether they want to go Cloud or stay self-hosted. Please let us know if there is anything we can help with in the future!

Joshua C.
Metrology Specialist in USA
Medizinische Geräte, 1’001-5’000 Mitarbeiter
Verwendete die Software für: 6-12 Monate
Herkunft der Bewertung

Giga Trak is a very useful tool

5 vor 3 Jahren

Kommentare: we have a rotatable pool for instruments utilized in research

Vorteile:

The ability to process check outs and check ins quickly and reliably.

Nachteile:

Portability onto modern electronic devices is very limited

Antwort von GigaTrak

vor 2 Jahren

Thanks for the input Joshua! We have recently released a downloadable app for your self-hosted system that turns your smart device into a scanner. Feel free to contact [email protected] to learn more about it!