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Über GetResponse

Keine langwierigen Workflows. Personalisiere mit Marketing Automation, um mehr Leads zu erhalten, Verkäufe zu konvertieren und dich direkt mit deiner Zielgruppe zu verbinden.

Erfahre mehr über GetResponse

Vorteile:

It has a simple to use autoresponder and newsletter feature. It has 24/7 live support chat and you can get help anytime.

Nachteile:

Getresponse do have two problems i think they should look at. The loading time is slow.

Bewertungen zu GetResponse

Durchschnittliche Bewertung

Benutzerfreundlichkeit
4.0
Kundenservice
4.0
Funktionen
4.1
Preis-Leistungs-Verhältnis
4.0

Weiterempfehlungsquote

7.4/10

GetResponse hat eine Gesamtbewertung von 4.2 von 5 Sternen basierend auf 508 Nutzerbewertungen auf Capterra.

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Nutzerbewertungen filtern (508)

Michael
Owner
Verifizierter Nutzer auf LinkedIn
Musik, 2–10 Mitarbeiter
Verwendete die Software für: Mehr als 1 Jahr
Herkunft der Bewertung

Solid, By Not My Favorite Lead Generation Software

3.0 vor 2 Jahren
Untertitel auf Deutsch sind im Videoplayer verfügbar
Verifizierter Rezensent
Verifizierter Nutzer auf LinkedIn
Architektur & Planung, Selbstständig
Verwendete die Software für: Kostenlose Testversion
Herkunft der Bewertung

Das Marketing-Cockpit mit KI-Unterstützung

5.0 vor 10 Monaten

Kommentare: Absolut umfassendes Marketing-Tool, mit dem man seine Kampagnen beherrschen kann.

Vorteile:

Alle Funktionen sind gut beschrieben und auffindbar. Landingpages lassen sich sehr einfach erstellen. Man kann sich gesamte Kampagnen von der KI vorschlagen lassen und erhält dann vorgefertigte Bestandteile.

Nachteile:

Ich bin auf die Schwierigkeit gestoßen, dass GetResponse verlangt hat, die Nameserver vom Domain-Hoster auf GetResponse zu übertragen. Dies hatte zur Folge, dass die eMail-Konten der Domain weg waren. Man kann dann zwar unter GetResponse die eMail-Konten wieder einrichten, allerdings gibt es kein integriertes eMail-Portal. Die eMail-Funktion ist rein auf die Kampagnen bezogen, demnach erhält man Rückantworten der eMail-Empfänger auch nur auf die eigene Kampagnen-eMail. Es gibt keine allgemeine Inbox. Das Problem konnte dadurch gelöst werden, dass nur Subdomains vom Hoster mit GetResponse verknüpft wurden. Somit verbleibt die Hauptdomain und das eMail-Hosting beim ursprünglichen Hoster.

Antwort von GetResponse

vor 10 Monaten

Thank you for your positive feedback! We're delighted to hear that you find GetResponse's marketing cockpit with AI support comprehensive and user-friendly. We apologize for the inconvenience with the domain transfer process, and appreciate your workaround using subdomains. Your insights are valuable as we strive to enhance our platform. Thanks for choosing GetResponse for your campaigns 🚀

Franziska
Marketing Manager in Deutschland
Einzelhandel, 11–50 Mitarbeiter
Verwendete die Software für: Mehr als 2 Jahre
Herkunft der Bewertung

Völlig ausreichend für unsere Zwecke

3.0 vor 11 Monaten

Vorteile:

Mittlerweile gibt es eine gute Reporting Funktion, Vorlagen lassen sich schnell anlegen und nutzen. Große Bibliothek an MailVorlagen zur Personalisierung. Gute Kundenbetreuung

Nachteile:

Es gibt Funktionen im E-Mail Marketing, die ich als Standard für einen Provider erwarten würde. Hier und da kleine Stolpersteine.

Antwort von GetResponse

vor 11 Monaten

Hi Franziska! Thank you for your review. We are pleased to know that you enjoy our reporting function and appreciate how fast you can create templates. It's also heartening to hear that our customer support has met your expectations. If you need any assistance, do not hesitate to reach out. - Mariana

Andreas
Geschäftsführer in Deutschland
Professionelles Training & Coaching, Selbstständig
Verwendete die Software für: Mehr als 1 Jahr
Herkunft der Bewertung

Für mich zu unübersichtlich

2.0 vor 7 Monaten

Kommentare: Die Funktionalität ist sicherlich sehr groß, allerdings hat es für mich Zuviel Zeit gebraucht mich ausgiebig mit jedem Thema zu beschäftigen. Es war wenig intuitiv und die Erklärvideos meist nur bedingt hilfreich.
Für Profis die sich den ganzen Tag mit dem Tool beschäftigen ist es bestimmt super. Für mich als Einzelunternehmer braucht es zu viel zeit alle Funktionen zu ergründen und dann zu nutzen

Vorteile:

Einfache Anbindung an externe tools und einfache umsetzung der Opt in Mails

Nachteile:

Zwei völlig verschiedene Builder für Landingpages und Homepages. Warum ? Das fand ich sehr störend.

Antwort von GetResponse

vor 6 Monaten

Hi Andreas, Thank you for sharing your honest feedback with us. It's great to hear that you found connecting with external tools and implementing opt-in emails straightforward. However, I apologize for any confusion you experienced with our interface. Ensuring our tools are user-friendly and accessible to users of all experience levels is a top priority for us. We've forwarded your feedback to the team for further review and improvement. Best, Mariana

Verifizierter Rezensent
Verifizierter Nutzer auf LinkedIn
Internet, 2–10 Mitarbeiter
Verwendete die Software für: 1-5 Monate
Herkunft der Bewertung

Hat mit der Automatisierung nicht gereicht

2.0 vor 4 Jahren

Kommentare: Leider konnte das Tool mit der Automatisierung der Konkurrenz nicht mithalten. Im Grundsatz ein gutes Angebot, auf den ersten Blick. Mussten dann auf ein anderes Tool umstellen.
Bei der Kündigung hat man diese jedoch bei Getresponse nicht erhalten und den Folgemonat trotzdem verrechnet. Ein Mitarbeiter meinte, das sei kein Problem, man erstatte dies zurück, wegen 2 Tagen. Die Bestätigung kam dann, dass es keine Rückerstattung geben kann. Nicht gerade kundenfreundlich und daher nicht zu empfehlen.

Vorteile:

Angebot mit vielen Features, leider nicht so ausgereift wie erwartet.

Nachteile:

Kundenservice und Einschränkung bei der Nutzung

Antwort von GetResponse

vor 4 Jahren

Hi there. Thanks for taking the time to leave a review. If you still have not received your refund, please send me an email at [email protected]. -Taylor

Maik
Social-Media und Marketing in Frankreich
Internet, Selbstständig
Verwendete die Software für: Kostenlose Testversion
Herkunft der Bewertung

E-Mail Marketing einfach und effektiv

5.0 vor 2 Jahren

Vorteile:

GetResponse ist eine Software, die E-Mail-Marketing einfach macht. Es gibt auch eine kostenlose Möglichkeit, diese Software zu nutzen. GetResponse ist eine großartige Wahl für Unternehmen aller Größen, die nach einer einfachen Möglichkeit suchen, ihr E-Mail-Marketing zu verbessern.

Nachteile:

Die kostenlose Variante ist ausreichend für bis zu 2.500 Newsletter pro Monat und 500 Kontakte pro Monat. Für ein monatliches Abonnement finde ich die Kosten etwas hoch.

Antwort von GetResponse

vor 2 Jahren

Hi Maik, Thanks for the review. We're glad to hear you find our email marketing tools simple and effective. Best, Abbie

Festus
Festus
Digital Marketer in Schweiz
Verifizierter Nutzer auf LinkedIn
Marketing & Werbung, 2–10 Mitarbeiter
Verwendete die Software für: Mehr als 1 Jahr
Herkunft der Bewertung

In Betracht gezogene Alternativen:

Awesome Email Marketing Software !!!

5.0 vor 2 Jahren

Kommentare: it simplified our entire email marketing campaign and automation

Vorteile:

1. able to create multiple forms2. create a complete email marketing campaign sequence3. it is able to track and analyse email marketing campaigns4. i can create landing pages

Nachteile:

some features in the form builder are premium i suggest it should be free

Antwort von GetResponse

vor 2 Jahren

Hi there, Thank you for taking the time to write a review. We're so glad you're loving the GetResponse platform and our email marketing features! Jack

Monica
Monica
Dott.ssa in Italien
Verifizierter Nutzer auf LinkedIn
Informationstechnologie & -dienste, 2–10 Mitarbeiter
Verwendete die Software für: 6-12 Monate
Herkunft der Bewertung

In Betracht gezogene Alternativen:

A Good Solution even for small businesses

4.0 letztes Jahr

Kommentare: I use GetResponse to communicate with our blog readers and our subscribers - we have a membership website.I can easily send emails with my saved templates to certain group of users, or automate the new blog post email alerts for the interested ones.Also, they organize useful webinars rich of contents to optimize mail marketing performance, completely free.

Vorteile:

About this product, i liked the most the way i can create campaigns with automations and manage contact lists. I found very very useful being able to use conditional logic for contact tagging, moving from list to list or choosing which email will be the next a user will receive.

Nachteile:

GetResponse doesn't have a working - or at least a mantained - wordpress plugin, so for one not familiar with API is difficult to automate or customize certain operations. Also, there are some limits in the email and form builder in my opinion.

Antwort von GetResponse

letztes Jahr

Hi Monica, Thanks for writing a review. We're so glad you're loving the GetResponse platform and our email marketing features! Justyna

Ryan
General Manager in USA
Software für die Automobilindustrie, 2–10 Mitarbeiter
Verwendete die Software für: Mehr als 1 Jahr
Herkunft der Bewertung

***PLEASE READ - BUYER BEWARE - GET RESPONSE SHOULD NOT BE TRUSTED ***

2.0 vor 9 Monaten

Kommentare: We used Get Response for almost 3 years with no issues. It is a basic service but for the most part it worked adequately. Nothing fancy, no integration with the website and it lacked other basic services, but it did work to send out email promotions.
We typically have a sale once a month and would send out a couple emails about it to our email list. Additionally we would send out some other emails sharing a video or a story with our customers. During the 2023 Black Friday/Cyber Monday weekend we sent out 5 emails in a week to promote our sales. Get Response turned off our services and accused us of spamming customers and also getting emails without permission. This did not happen and we communicated this directly to them, each email to their company was met with no emotion, no help and nor resolution.
We were told we needed to show where we received all of our emails from (we had 28,000 emails), make changes to our website and approve the deletion of 14,000 emails, to have the capability to send emails again. I tried many times to email, chat and call and ACTUALLY talk to someone about this misunderstanding, I got nothing except for them to repeat the same thing over and over. We were not able to finish our email campaigns for the sale and as a result lost thousands of dollars.
ALL communication from them was either a bot or a template that was used. There was no help from them whatsoever. We work with many companies and I have never received such terrible service. There was no effort to try and help us and only a very cold response to every inquiry we made. While this service might seem good to use, the customer service is terrible and if you trigger something in their system they WILL turn you off and hold all of your emails hostage. They completely controlled our company and the ability to communicate with customers that signed up through our website to receive emails from us. Get Response has cost our company thousands of dollars by not taking one moment to talk with us and try to fix the issue. Please look to other companies for these services, in the end it is too costly to lose your contacts. We went with Klaviyo and have been very happy. Mail Chimp is also a great alternative.

Vorteile:

Ease of use initially, it was not as easy as we thought.

Nachteile:

Cost Limitations with segmenting the email lists Inability to connect directly with our website Very poor customer service

Antwort von GetResponse

vor 9 Monaten

Hi Ryan, Thank you for taking the time to share your experience with GetResponse. We apologize for any misunderstanding that may have led to the suspension of your services. Our team is committed to maintaining a high standard for email deliverability and compliance, and we regret any inconvenience caused during the investigation process. This is certainly not the experience we aim to provide. We also acknowledge your feedback regarding our customer service, and we apologize if you felt unsupported. This is a top priority for us, so we will be reviewing our internal processes to ensure improvements are made in this area. We appreciate your loyalty over the three years you used GetResponse and regret that it ended on a disappointing note. We’d very much like to look into this further. If interested, please feel free to reach out to [email protected] so we can try to make things right. Best, Mariana

Verifizierter Rezensent
Verifizierter Nutzer auf LinkedIn
Freizeit, Reisen & Tourismus, 11–50 Mitarbeiter
Verwendete die Software für: Mehr als 2 Jahre
Herkunft der Bewertung

GetResponse is a solid alternative to MailChimp

4.0 vor 5 Jahren

Kommentare: Overall, our experience with GetResponse has been very positive. It is critical to segment your marketing tools from your back-end dependencies (MailChimp owns Mandrill!!!) and GetResponse has helped us succeed on that front without negatively impacting the end-user experience.

Vorteile:

GetResponse is a quality platform that has been very reliable with the design and delivery of our marketing emails. I really like the way that the emails look when they are delivered, and the level of control that you have over this within the platform. I don't think the User Interface is quite as intuitive as MailChimp, but the quality is just as good, the prices are more competitive, and the customer service is great. Any time I have a question, I can get a member of the GetResponse team in Live Chat to navigate me through it.

Nachteile:

The ability to analyze data is severely lacking in GetResponse. MailChimp allowed exports of all email campaign data into Excel so you can manipulate and analyze data as needed, but for whatever reason, GetResponse doesn't do this. It is a very significant shortcoming (which I have also addressed directly with their support team).

Geoffrey
Digital Architech in Italien
Informationstechnologie & -dienste, Selbstständig
Verwendete die Software für: Mehr als 2 Jahre
Herkunft der Bewertung

In Betracht gezogene Alternativen:

Getresponse lost its edge

4.0 vor 3 Jahren

Vorteile:

The support is always available and helpful. The UI is clean and ok to navigate through. (I've seen much worse and much better too though) I think it's a great (and easy to use) alternative to basic ESPs that have far less features for the same price point. If you're just getting started with newsletters and automations, go ahead and trial it at least.

Nachteile:

I used to like... no... LOVE that Getresponse was at the cutting edge of e-mail marketing. Not anymore sadly. Automations should be a killer feature but instead, it seems half-baked and not really improved. Contact based ESPs are much easier to work with. It feels like Getresponse switched to serve a different audience looking for an all-in-one tool with pages, e-mails, ads, webinars, chat and abandoned it's initial core offer : a cutting edge email marketing tool at a competitive price. If you're a beginner, then, you will most likely love it's all-in-one offer. If you're a veteran with an existing tech stack and just looking for a new ESP... there are better solutions out there.

Antwort von GetResponse

vor 3 Jahren

Hi Geoffrey! Thanks for taking the time to leave such a detailed review. I have shared your feedback with the team so we can continue to improve. -Taylor

bimal
bimal
DIGITAL MARKETER in Nepal
Verifizierter Nutzer auf LinkedIn
Marketing & Werbung, 2–10 Mitarbeiter
Verwendete die Software für: 1-5 Monate
Herkunft der Bewertung

GetResponse review.

5.0 vor 3 Jahren

Kommentare: Getresponse made my work life easier than before. that why if you a looking for the best email marketing software. This is perfect for you.

Vorteile:

Personally, I think if you are looking for the best professional email marketing for your business then this Getresponse must in 1st list because it is beginner-friendly and easy to play around. Its price is lower when you compare to other email services provider by far. I am also using it in my business because I can build a landing page from scratch or I can use a premade template. I can send an email automatically at the best time so it doesn't go to spam or trash box, collect email. plus you get tons of features like building a sale funnel,webinars,marketing automation,countdown tier,e-commerce tool etc

Nachteile:

The only cons are it doesn't have a free plan. Hope it will change in future.Because before purchasing any software people should know it is perfect for their business.

Antwort von GetResponse

vor 3 Jahren

Hi Bimal! Thanks for taking the time to leave this detailed review. Your feedback is really important to us as it is what helps us continue to improve! I wanted to mention that although we do not have a free plan, we do offer a 30-day free trial to all new users! Again, thanks for your time.

Favour
Favour
CEO in Nigeria
Verifizierter Nutzer auf LinkedIn
Marketing & Werbung, Selbstständig
Verwendete die Software für: Kostenlose Testversion
Herkunft der Bewertung

All in one marketing automation software for businesses

5.0 vor 2 Jahren

Kommentare: I've really had a lot of great experience with this software, it is my most preferred software for creating landing pages, websites, forms, funnels, autoresponder, marketing automation, basically all my business needsI highly recommend this software to all businesses either startups or big brands. Very nice software

Vorteile:

I love practically everything about this software but some of the major things I love about this software is1) I love the UI design of this software, everything is organized and it is very easy to use.2) I really love the landing page builder, it is easy to understand, no complications, everything is self explanatory. I also love the fact that there are various landing page templates to choose from.3) I love how I get to create my own email templates and I love the A/B testing feature, this helps to know what email template works and converts best.4) I love how inexpensive the paid plan is and how, even though it has a lot to offer, it still has a free plan, I also love how long term the free plan is and how the free plan isn't limited to few features.I love a lot of things about this software but I can't list them all out, so I'd just say this is my go to business automation software

Nachteile:

I don't really have much I dislike about this software except for the fact that the free plan is allowed to create just one landing page, I really wish it could be increased to 2 or 3

Antwort von GetResponse

vor 2 Jahren

Hi Thanks for writing a review. We're so glad you're loving the GetResponse platform and our email marketing features! Justyna

Stephen
Stephen
MD in UK
Verifizierter Nutzer auf LinkedIn
Informationstechnologie & -dienste, Selbstständig
Verwendete die Software für: 1-5 Monate
Herkunft der Bewertung

In Betracht gezogene Alternativen:

I hate marketin - but GetResponse makes me smile as I do the job I hate!

5.0 vor 2 Jahren

Kommentare: I love it, what can I say, I'm happy to pay the low price for using such a great marketing solution. Everything in the one place - whats not to like?

Vorteile:

The well-laid-out interface with the help of videos when if you need them means that getting started and becoming a professional in the marketing quality production stakes is easy.

Nachteile:

OK, so there are some features that I would like to have included in the lower and middle options, in other words I'm focused on my marketing budget and want more still for the same price!

Antwort von GetResponse

vor 2 Jahren

Hi Stephen, We are so happy to hear you are loving GetResponse so far! Thanks for taking the time to leave a review. - Abbie

Verifizierter Rezensent
Verifizierter Nutzer auf LinkedIn
Bildungsmanagement, 2–10 Mitarbeiter
Verwendete die Software für: 6-12 Monate
Herkunft der Bewertung

In Betracht gezogene Alternativen:

10/10 Cust. Support. Superb featurers BUT "zoho" and "wordpress genesis" users beware

4.0 vor 2 Jahren

Kommentare: Good marketeers in their team but the techies are not on par

Vorteile:

10/10 for 24*7 customer support! All marketing features are TOP-notch

Nachteile:

For me, the love-hate in the "zoho-getresponse-WordpressGenesis" triad was a pain. Got us de-motivated and 2 months behind schedule and finally (Against our desire) to use custom programming!

Antwort von GetResponse

vor 2 Jahren

Hi there, Thanks for taking the time to share your feedback with us. I have shared this with the team so we can continue to improve. -Taylor

Verifizierter Rezensent
Verifizierter Nutzer auf LinkedIn
Krankenhausversorgung & Gesundheitswesen, 2–10 Mitarbeiter
Verwendete die Software für: 1-5 Monate
Herkunft der Bewertung

In Betracht gezogene Alternativen:

GetResponse: Solid Software

4.0 vor 2 Jahren

Kommentare: Overall really solid product.

Vorteile:

GetResponse is relatively easy to use with lots of useful features. They have automations and templates that make it easier for users who are not as techsavvy. It's a great software for it's value. The chat feature it provides for a website is wonderful. Has an app on the phone which makes it easily accessible.

Nachteile:

The landing page and forms are not as easy to use.

Antwort von GetResponse

vor 2 Jahren

Hi there! Thank you for taking the time to leave us a review. We appreciate the feedback and have shared it with the team so we can continue to improve. -Taylor

Narendra Kumar
Assistant Manager - Marketing in Indien
Informationstechnologie & -dienste, 51–200 Mitarbeiter
Verwendete die Software für: Mehr als 1 Jahr
Herkunft der Bewertung

In Betracht gezogene Alternativen:

Solved my Email Marketing Problems

5.0 vor 2 Jahren

Kommentare: Started my own Digital Marketing Services and the biggest challenge I faced is running successful email marketing campaigns and that too with a funnel journey. I spend a lot of money on different that help me in creating landing pages, integration tools to capture leads, and a separate platform to run email campaigns. I am spending almost 60 - 70% of my income on these tools which are very hard for my business to sustain, one of my friends suggested this Getresponse where I am getting all of these in a single dashboard that too for 30% of my previous expenditure so I moved to Getresponse and I am seeing the better results with very less investment

Vorteile:

A single dashboard that can actually help you in maintaining all of your SMB needs, a feature that can give you a lot of Landing page designs, a feature that can help you in capturing your leads, and one feature that can help you in manage your entire Email Marketing strategies and also a separate Email Automation. Make a funnel that helps you in pushing your audience toward your end goal and what else? every thing is there in the Getresponse.

Nachteile:

Whatever feature I touched in this platform, I loved it! However, I feel some of the pre-designed templates are a little outdated.

Antwort von GetResponse

vor 2 Jahren

Hi Narendra, We are so happy you've found GetResponse helpful. Thank you for taking the time to leave this review. We appreciate it. :) - Abbie

Verifizierter Rezensent
Verifizierter Nutzer auf LinkedIn
Immobilien, Selbstständig
Verwendete die Software für: Mehr als 2 Jahre
Herkunft der Bewertung

A Lot of Options for the Price

5.0 vor 5 Jahren

Kommentare: I use this software with an email list that is around 1200. I send out weekly emails and have two opt ins that I use on a consistent basis. I also use their Android App to track my opens and clicks with every email I send. It makes it easy to determine how I'm doing and explore insights on a regular basis.

Vorteile:

I've used this software for the past 3 years, and I could not be happier with the amount of options I have available to me for the cost. There is a lot of room to customize everything in this software. I like that I can completely customize opt in forms to be any size and any design you can dream up. It's really great for branding and staying consistent with your website's design. I have also used their landing pages, which are really simple to format and create in a short amount of time. They are completely customizable and are great if you want to quickly set up an optin without creating a whole website. I use their platform to send out a weekly email. This process is so quick and seamless for me as I can turn any email I've sent in the past into a template. I can simply change the content of each email and send it in a snap. I also love that this software has so many tools integrated into it. I can create an optin and send an automated email as well as filter my subscribers into my main email list. It's nice to have it all in one.

Nachteile:

The only complaint I have about this software is that it almost has TOO many options. It can feel a bit overwhelming when you login to know what to do and where to go. I only use a few of the many options because of this. I know what I use on a daily basis and I'm familiar with that, but I don't explore too much as it feels cumbersome to navigate quickly.

Hussain
Sales and Marketing Specialist in Deutschland
Essen & Trinken, 501–1’000 Mitarbeiter
Verwendete die Software für: Mehr als 2 Jahre
Herkunft der Bewertung

GetResponse is your pure and whole email marketing platform!

4.0 vor 2 Jahren

Kommentare: When it comes to email marketing, GetResponse is what really helps you in getting a response from your clientele and potential clients. It is catchy, quick, smart, and genius in its field. I personally recommend it to people who are looking for a reliable platform both money and quality-wise. It is a good platform that helps you with your email marketing overall. It can create an immensely positive effect on your company if used rightly, you just need to trust me on this and go get one for your betterment! So, if you are looking to get a better response, GetResponse is your savior!

Vorteile:

GetResponse is your pure and whole email marketing platform, you can have your customized mailing lists which will be helpful in sending newsletters to the masses with a few clicks. Your email marketing game will be up and simple with this one on your side. There are tons of email templates to choose from and I like its auto-responder option as the best roofing among all.

Nachteile:

We love GetResponse. It is amazing and simplifies our job. There is a thing that I noticed could be improved for even better results. The split testing feature is a bit outdated or you can say limited. The customization here is less and you are just stuck. This really needs critical care. I could say that the platform itself is quite easy to understand, even if there is an issue we can sort it out here but when it comes to getting help from them directly it is quite not possible unless you are using their extremely elite plan which is a bummer if you are stuck somewhere.

Antwort von GetResponse

vor 2 Jahren

Hi Hussain! Thanks for taking the time to share this detailed feedback. I have shared it with my team so we can continue to improve. -Taylor

Debbie
Manager in Neuseeland
Gesundheit, Wellness & Fitness, Selbstständig
Verwendete die Software für: Mehr als 2 Jahre
Herkunft der Bewertung

GetResponse from a Person who is not techie

5.0 vor 2 Jahren

Kommentare: The problems solved by having Get Response workspace are numerous. Firstly, it provides a platform for businesses to manage their marketing campaigns more efficiently. It offers tools for creating, managing and automating emails, as well as tracking their performance. It also offers tools for creating and managing landing pages, webforms and autoresponders, allowing businesses to better engage with their audiences. Finally, it offers lead scoring and segmentation, enabling businesses to target their campaigns more effectively.The benefits of having Get Response workspace are also numerous. It provides businesses with a one-stop shop for managing their entire marketing campaigns, from creating emails and landing pages to tracking performance. It also saves time by allowing businesses to automate their campaigns, while providing detailed analytics and reporting to help them make informed decisions. Furthermore, it allows businesses to easily segment their audiences and personalize their campaigns for better engagement. Finally, it offers competitive pricing, making it an affordable option for businesses of any size.

Vorteile:

Easy to use drag-and-drop email editor for creating newsletters, campaigns and automated emails• Comprehensive analytics and tracking capabilities• Ability to create surveys, polls and quizzes• Automation features for segmenting and targeting customers• CRM and e-commerce integrations• Pre-made templates and forms• GDPR compliant• Includes a basic landing page builder• A/B testing tools• Mobile-friendly emails• Dedicated customer support

Nachteile:

Limited customizability of email templates and forms• Limited automation triggers• Limited segmentation capabilities• No live chat support

Antwort von GetResponse

vor 2 Jahren

Hi Debbie, Thank you for this detailed review! Feedback like this always helps us improve. We're so happy to hear you are pleased with GetResponse so far! Thanks again, Abbie

Imran
Imran
Team Coordinator in Bangladesch
Verifizierter Nutzer auf LinkedIn
Informationstechnologie & -dienste, 51–200 Mitarbeiter
Verwendete die Software für: 6-12 Monate
Herkunft der Bewertung

In Betracht gezogene Alternativen:

Comprehensive Email Marketing Tool with Great Features

5.0 vor 2 Jahren

Kommentare: GetResponse is a comprehensive email marketing tool with a user-friendly interface, great features, and excellent support. Its integration with other tools and services, and flexible pricing model make it a top choice for businesses looking to grow and engage with their customers effectively.

Vorteile:

GetResponse offers a comprehensive set of email marketing features, including drag-and-drop email editor, automation workflows, A/B testing, landing page creator, and integration with various third-party tools. It also offers a user-friendly interface, excellent customer support, and competitive pricing.

Nachteile:

One minor issue we have encountered is that the email templates provided by GetResponse could be more customizable. We would like to see more options to customize the templates to better fit our brand and style.

Antwort von GetResponse

vor 2 Jahren

Hi Imran, Thank you for your feedback. We've heard your point on making our email templates more customizable, and will be taking this information to our team. Thank you! -Abbie

Rodney
CEO in Barbados
Marketing & Werbung, Selbstständig
Verwendete die Software für: Mehr als 2 Jahre
Herkunft der Bewertung

My 100% Honest Getresponse Review

5.0 vor 2 Jahren

Kommentare: Overall Getresponse has been one of my weapons of choice in the day to day running of my business. I won't be changing them anytime soon for sure because, not only do they make life easy for me as an email marketer but the price suits me fine.If you really believe "the money is in the list" then a Getresponse partnership is a total no-brainer.

Vorteile:

1st of all I love the Getresponse support who are always there when needed at critical times. I especially love that I'm not hindered when connecting to other software because I use various different platforms to capture leads. Their ability to integrate with other systems to give us end users a pleasant experience, goes without saying because to me they're the best in the market.With so many amazing features like, DFY templates, email scheduling, best time sending, name personalization just to name a few, my job has been made easier both reaching and communicating with my audience on a daily basis. I've tried others and the pricing was just to outrageous, and some don't offer half the features that Getresponse offer.If you're looking for a wholistic email marketing solution that checks most of the boxes then look no further than Getresponse .

Nachteile:

I haven't had to many bad experiences to be honest except for this one time I noticed a price increase on my credit card and so I jumped on the online chat within the app. This was quickly resolved by a customer service rep who explained to me that I had exceeded my subscriber limit. Some list are not allowed to be uploaded and although I was disappointed I fully understood from the online rep why.

Antwort von GetResponse

vor 2 Jahren

Hi Rodney, Thanks you so much for taking the time to write this review. We're delighted that you're loving the GetResponse platform and the various features you're using. Keep enjoying, Jack

Verifizierter Rezensent
Verifizierter Nutzer auf LinkedIn
Internet, Selbstständig
Verwendete die Software für: Mehr als 2 Jahre
Herkunft der Bewertung

Longtime GetResponse User

5.0 vor 6 Jahren

Kommentare: One of the best parts of GetResponse is the customer service. I am one who likes to get on the phone to discuss a problem. But they have it set up where you're routed to a live chat. I was resistant to use this format but everyone I've ever worked with when I've had a problem has been courteous and very, very knowledgeable. Without exception, we've been able to go back and forth on chat and resolve my issue. So, while I do not like live chat, it has worked like a charm for my GetResponse account.

Vorteile:

I like having an email service where I can house all my contacts. GetResponse allows me to maintain multiple lists. There are tons of templates where I can compose any kind of email I can imagine. All the emails I've ever sent are maintained as templates that I can re-use or study for their analytics. I can go into sent emails and see who opened which emails and who didn't open them. I pay for the service based on the number of active email addresses I have in the database. And, if anything ever happens to my site or my social media outlets, I always have my list to take with me wherever I go.

Nachteile:

I'm not a fan of how they handle their billing. It seems the bill date moves every month. It makes me think I'm paying for 13 months in a calendar year instead of 12. I also don't like how they do their count to determine billing. For example, an email address on 3 separate lists counts as 3 separate contacts. So, you may not have hit their limit for billing with the overall number of addresses you have on file. But, segmenting your lists and having the same email address on multiple lists may put you over your count and move you into a higher billing tier. That may not bother you but for me, I am often scrubbing my lists for inactive email addresses to make sure I'm not paying for someone who never opens my email.s.

Brendan
Brendan
Internet Marketer in Botswana
Verifizierter Nutzer auf LinkedIn
Marketing & Werbung, Selbstständig
Verwendete die Software für: 6-12 Monate
Herkunft der Bewertung

GetResponse is a poor choice for an email marketing platform.

1.0 vor 2 Jahren

Kommentare: GetResponse is a poor choice for an email marketing platform. The user interface is clunky and difficult to navigate, making it hard to find the features you need. The automation and segmentation options are limited and not very intuitive. The customer support is unresponsive and unhelpful. The reporting and analytics feature is also not very robust and does not provide much valuable insights. Additionally, the platform is prone to glitches and errors which can lead to lost data and campaigns.

Vorteile:

Offers basic email marketing features like creating and sending emails, managing contacts and creating autorespondersHas a landing page and webinar featureHas a basic CRM feature

Nachteile:

Poor User InterfaceLimited automation and segmentation optionsUnresponsive and unhelpful customer supportWeak reporting and analytics featureProne to glitches and errors which can lead to lost data and campaigns

Antwort von GetResponse

vor 2 Jahren

Hi Brendan, We're very sorry that your experience did not meet your expectations. We try to make sure our customers are happy the first-time, so we apologize for any inconvenience or distress caused. I would like to see how I can help resolve this and take this forward for you. Can I ask you to please send an email to [email protected] so we can follow up with you on this directly? Jack.

Joël
Joël
Senior Frontend Developer in Kamerun
Verifizierter Nutzer auf LinkedIn
Computer-Software, 2–10 Mitarbeiter
Verwendete die Software für: Mehr als 2 Jahre
Herkunft der Bewertung

The Most Simple Email Marketing Software

5.0 letztes Jahr

Kommentare: A great product for email marketing and lead generation.

Vorteile:

We've been using GetResponse for a long time now across several other businesses we run and by far they're the best in terms of marketing automation and Customer support. The support team takes time to send useful weekly emails to new clients to help them better use their software. This educational aspect of theirs shows how concerned they are with the client's experience that's what we're chasing after.We create and run email marketing easily with great automation features and there are a lot of prebuilt email templates to start off with. The ideas are quite helpful.It also supports a lot of integrations which makes marketing super easy and less stressful. The tool itself is very affordable and result-driven- Don't where'll find the best elsewhere.

Nachteile:

Sales convention comes at an extra cost and times it's not really easy to accurately keep track of email bounce rates. We have issues controlling this and would love to hear about how to control it.I don't think their website builder is great compared to the advanced ones we've used

Antwort von GetResponse

letztes Jahr

Hi Joel, Thanks for writing a review. We're so glad you're loving the GetResponse platform and our email marketing features! Justyna

Manish Singh
Manish Singh
Digital Marketer in Indien
Verifizierter Nutzer auf LinkedIn
Marketing & Werbung, Selbstständig
Verwendete die Software für: Mehr als 1 Jahr
Herkunft der Bewertung

GetResponse: The All-In-One Email Marketing Solution

4.0 vor 2 Jahren

Kommentare: GetResponse is a reliable and comprehensive email marketing platform that offers a wide range of features and tools to help businesses build and manage successful email marketing campaigns. From a user perspective, the platform is intuitive and easy to use, even for those who are new to email marketing.Its drag-and-drop email editor makes it easy to create visually appealing emails, and the platform offers a variety of email templates to choose from. Its marketing automation tools are also powerful and can help businesses automate complex workflows to save time and improve the efficiency of their email marketing campaigns.

Vorteile:

GetResponse offers a user-friendly and intuitive interface that makes it easy to use even for beginners. The dashboard is well-organized, making it easy to navigate and access the various features.It provides a comprehensive set of email marketing tools that include email templates, landing pages, webinars, A/B testing, and marketing automation. These tools make it easy to create and launch effective email marketing campaigns.Powerful marketing automation feature that allows you to create complex automation workflows that help you streamline your marketing efforts.It has a robust landing page builder that allows you to create landing pages quickly and easily. The platform also offers a variety of templates to choose from, making it easy to create high-converting landing pages.

Nachteile:

Its pricing plans can be more expensive than some other email marketing platforms, particularly if you have a large email list, which could make it less cost-effective for some businesses. Otherwise, all is good on GetResponse.

Antwort von GetResponse

vor 2 Jahren

Hi Manish Singh, Thanks for writing a review. We're so glad you're loving the GetResponse platform and our email marketing features! Justyna