Dynamics 365 Erfahrungen

4.3 (4’730) Eine Bewertung schreiben

Über Dynamics 365

Integrierte Business-Management-Lösung, die Finanz-, Kundenbeziehungs- und Lieferkettenprozesse automatisiert.

Erfahre mehr über Dynamics 365

Vorteile:

I use this software and it’s so easy to use like Microsoft Word, Excel. Another advantage of Dynamics 365 is its flexibility and integration capability.

Nachteile:

Difficult to use at the start or being a beginner it's very hard and limited feature in mobile app.

Bewertungen zu Dynamics 365

Durchschnittliche Bewertung

Benutzerfreundlichkeit
4.1
Kundenservice
4.2
Funktionen
4.3
Preis-Leistungs-Verhältnis
4.1

Weiterempfehlungsquote

7.9/10

Dynamics 365 hat eine Gesamtbewertung von 4.3 von 5 Sternen basierend auf 4’730 Nutzerbewertungen auf Capterra.

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Nutzerbewertungen filtern (4’730)

Bernard
Bernard
Cloud Applications Consultant
Verifizierter Nutzer auf LinkedIn
Einzelhandel, 11-50 Mitarbeiter
Verwendete die Software für: Mehr als 2 Jahre
Herkunft der Bewertung

Excellent CRM solution for unique uses

5.0 vor 10 Monaten
Untertitel auf Deutsch sind im Videoplayer verfügbar
Claudia
Kauffrau in Deutschland
Musik, 2-10 Mitarbeiter
Verwendete die Software für: Mehr als 2 Jahre
Herkunft der Bewertung

Wird kostenlos mit neuem Comuputer mitgeliefert.

5.0 vor 4 Wochen Neu

Vorteile:

Microsoft 365 wird kostenlos mit einem neuen Computer mitgeliefert. Nach Ablauf der kostenlosen Lizenz kann diese kostengünstig verlängert werden.Microsoft 365 enthält viele nützliche Office Programme, wie Word, Excel, Outlook Microsoft to Do usw., die einfach zu bedienen und sehr nutzerfreundlich sind.

Nachteile:

Negative Erfahrungen konnte ich mit Microsoft 365 nicht machen

Martin
Buchhaltung in Österreich
Baumaterial, 51-200 Mitarbeiter
Verwendete die Software für: Mehr als 2 Jahre
Herkunft der Bewertung

Dynamics 365 :-)

4.0 vor 3 Monaten

Kommentare: Da es sich ein durchgängiges CRM ist versuchen wir so viel als möglich zu nutzen...

Vorteile:

Finde die Funktion der automatischen Verbuchung von Bankkonten am wirksamsten.

Nachteile:

Die Integration sowie der Aufbau aller Funktionen gestaltete sich als schwierig

Andreas
Lagerleiter in Deutschland
Groߟhandel, 51-200 Mitarbeiter
Verwendete die Software für: Mehr als 2 Jahre
Herkunft der Bewertung

Gute Software für unsere Zwecke

4.0 letzten Monat Neu

Kommentare: ICH NUTZE sie sehr gerne und würde sie uneingeschränkt empfehlen

Vorteile:

Die Speicherung der Voreingestellten Tools

Nachteile:

Software ist recht teuer, daher nicht für alle geeignet

Markus
Bürokaufmann in Deutschland
Einzelhandel, 51-200 Mitarbeiter
Verwendete die Software für: Mehr als 1 Jahr
Herkunft der Bewertung

Dynamics 365

4.0 letzten Monat Neu

Vorteile:

Sehr einfache Handhabung,sehr benutzerfreundlich

Nachteile:

Manchmal ist das Progamm im Detail noch etwas zu komplex

Simone
Projektmanager in Deutschland
Marketing & Werbung, 2-10 Mitarbeiter
Verwendete die Software für: 6-12 Monate
Herkunft der Bewertung

Perfektes Tool für den Arbeitsalltag

5.0 vor 2 Wochen Neu

Vorteile:

Anhand dieses Programms erfasse ich schnell kundenlösungen und gebe es an Kollegen weiter.Inklusive on und offboarding. Sehr gut!

Nachteile:

Bis jetzt bin ich zufrieden. Fragt mich im Jahr wieder

Dorothee
Senior Group Accountant in Deutschland
Konsumgüter, 5’001-10’000 Mitarbeiter
Verwendete die Software für: Mehr als 2 Jahre
Herkunft der Bewertung

Nur für Kleinstunternehmen geeignet

2.0 vor 6 Tagen Neu

Kommentare: Einfache Buchhaltungsvorgänge

Vorteile:

Sehr sehr einfach und für Buchhaltungsanfänger geeignet

Nachteile:

Wer große ERP Programme kennt, ist unzufrieden mit der Funktionalität.

Brent
Brent
President in Kanada
Verifizierter Nutzer auf LinkedIn
Marketing & Werbung, 11-50 Mitarbeiter
Verwendete die Software für: Mehr als 1 Jahr
Herkunft der Bewertung

In Betracht gezogene Alternativen:

Easy to use & nicely integrated

5.0 vor 2 Monaten

Vorteile:

Used this for many years as a basic sales CRM on a very small team. LinkedIn integration recommended

Nachteile:

Customizability is certainly doable but more challenging than a product like Pipedrive (Although Dynamix is more powerful if the power is needed)

Vanessa
Senior Key Account Manager in Deutschland
Maschinerie, 201-500 Mitarbeiter
Verwendete die Software für: Mehr als 1 Jahr
Herkunft der Bewertung

Dynamics 365 Review

5.0 vor 2 Wochen Neu

Kommentare: Overall, I have been very pleased with my experience using Dynamics 365. The system has greatly improved our operations and has helped us to become more efficient and effective. The wide range of features and tools available, as well as the ability to customize the system to fit our specific needs, has been invaluable.

Vorteile:

Dynamics 365 is a powerful and comprehensive business management solution that has helped streamline our operations and improve efficiency. The user interface is intuitive and easy to navigate, and the system offers a wide range of features and tools that can be customized to fit our specific needs. The integration with Office 365 is seamless and has greatly improved collaboration and communication within our team.

Nachteile:

The initial setup and implementation of Dynamics 365 can be a bit complex and time-consuming, and there is a bit of a learning curve for new users. The cost of the system can also be a bit on the high side, especially for smaller businesses

Sharad
Lead-Logistic and Order Processing in Indien
Luxusgüter & Schmuck, 201-500 Mitarbeiter
Verwendete die Software für: Mehr als 2 Jahre
Herkunft der Bewertung

Not Worthy for Inventory Managment

3.0 vor 3 Wochen Neu

Kommentare: I was using Dynamics 365 when i was In PNG jewellers,we were migrated from Synergic but Ax is not as much as freindly.

Vorteile:

Nothing there is like Friendly Provision in this software

Nachteile:

Deployment take long time in this software,Reports are not getting proper.

Elissa
Business Controller in Malaysia
Automotive, 501-1’000 Mitarbeiter
Verwendete die Software für: Mehr als 2 Jahre
Herkunft der Bewertung

In Betracht gezogene Alternativen:

User Friendly Ms Dynamic 365

4.0 letzten Monat Neu

Kommentare: In overall, after year of using this software I am happy with this ERP/CRM tools that make my job more fruitful. It is easy to navigate, integrate with all module, upload mass data it is easier ever or even export the data in excel is just one click button.

Vorteile:

So far this is the easier software I had been used in the past. The latest version is more enhance than the previous version. Further, compare with other ERP product there is no specific code list or criteria you need to remember prior you navigate certain report. It is user friendly and easy to navigate. I had been used for many year to work on analysis for business decision making. Beside, it is easy to customise the report to suit the current change in business environment.

Nachteile:

The cost of implementing is pricey, not suitable for small scall business. The last I check with IT personnel, the minimum requirement is 5 license. But it is good to used if you are medium to big company and it work well for long run as it is easy to used.

Yeesha
Yeesha
Data Analyst in Indien
Verifizierter Nutzer auf LinkedIn
Unternehmensberatung, 10’000+ Mitarbeiter
Verwendete die Software für: Mehr als 1 Jahr
Herkunft der Bewertung

In Betracht gezogene Alternativen:

Unlock the Power of Dynamics 365 for Your Business

5.0 vor 3 Wochen Neu

Kommentare: My overall experience with Dynamics 365 has been positive. It is a comprehensive and user-friendly platform that offers a wealth of features and customization options to help businesses of any size manage their customer relationships, sales, and operations. It is a great tool for providing insights into customer behavior, tracking sales activities, and automating processes. The customer service has also been excellent and the team is always available to answer questions and provide guidance.

Vorteile:

That's nice. Dynamics 365 is a comprehensive and user-friendly cloud-based business application platform that offers organisations of all sizes an integrated system of intelligent business applications that function harmoniously together to aid in decision-making, operations optimization, and enhanced customer engagement. It enables speedy customization, integration, and deployment, allowing enterprises to take use of the platform's features and capabilities right away. The platform also offers a variety of sophisticated analytics and reporting capabilities that give companies insightful data on their operations and clientele.

Nachteile:

The lack of personalization possibilities was what I disliked the least. It might be challenging to get the most of the platform because there are few alternatives available to alter the way it looks and feels.

Verifizierter Rezensent
Accountant Manager in Saudi-Arabien
Verifizierter Nutzer auf LinkedIn
Krankenhausversorgung & Gesundheitswesen, 501-1’000 Mitarbeiter
Verwendete die Software für: Mehr als 1 Jahr
Herkunft der Bewertung

In Betracht gezogene Alternativen:

Dynamics 365- solution for CRM&ERP system

4.0 vor 2 Monaten Neu

Vorteile:

easy to use between alternatives ERP system

Nachteile:

Its more easy than other ERP but want always developer always be there to help u update your reports to. Improve your work

Elizabeth
Elizabeth
Senior Director Of Digital Marketing in USA
Verifizierter Nutzer auf LinkedIn
Einzelhandel, 10’000+ Mitarbeiter
Verwendete die Software für: Mehr als 2 Jahre
Herkunft der Bewertung

An excellent CRM solution, but many things to improve

4.0 vor 4 Wochen Neu

Kommentare: There are certain aspects that need to improve for a better performance; such as data loading and processing, which in turn kills the user experience as a whole. Not to mention the fact that the cost of some of the customization options available can be high. Anyone with little or no technical knowledge can start using the product, but as the level of customization required grows, experts and user guides will be needed. In my opinion they need to work a lot to make the user experience easier and the learning curve does not take so long.

Vorteile:

It is a useful platform to manage our leads and keep track of them. It is easy to navigate, and I can access it from anywhere, if you are familiar with Microsoft products it will be easy to use.

Nachteile:

There are frequent delays in response time and the system frequently freezes or crashes without saving any unsaved work. Even after selecting the desired page, the system frequently redirects to a different one.

Ravikumar
Ravikumar
Head It in Indien
Verifizierter Nutzer auf LinkedIn
Finanzdienstleistungen, 51-200 Mitarbeiter
Verwendete die Software für: Mehr als 1 Jahr
Herkunft der Bewertung

In Betracht gezogene Alternativen:

D365 Review

5.0 vor 3 Wochen Neu

Kommentare: Its really good and the implementation went on very well. Now we are able to use all the features /Modules to its fullest

Vorteile:

Its very intuitive and very easy to use. Very good for mid sized organisation, wants have thier processes automated

Nachteile:

They should bring down their cost for licenses

Joshua
Joshua
System Administrator in UK
Verifizierter Nutzer auf LinkedIn
Finanzdienstleistungen, 51-200 Mitarbeiter
Verwendete die Software für: 6-12 Monate
Herkunft der Bewertung

In Betracht gezogene Alternativen:

Dynamics 365 for Human Resources Management is awesome!

4.0 vor 2 Monaten Neu

Kommentare: Awesome app to manage all employee, and it helps in tracking employment developments.

Vorteile:

It make Human Resources Management job easier when you onboard all staff into the app

Nachteile:

it's not easy to setup as it requires highly skilled individual like a database person to work on the back end if you need to add more module

Tomas
Finance Director in Tschechien
Verifizierter Nutzer auf LinkedIn
Investmentbanking, 2-10 Mitarbeiter
Verwendete die Software für: Mehr als 1 Jahr
Herkunft der Bewertung

In Betracht gezogene Alternativen:

Simple for use and well integrated

4.0 letzten Monat Neu

Kommentare: Overall, Dynamics 365 is a fantastic tool for handling financial transactions, and I highly suggest it. It is an efficient and complete solution due to the variety of features and connection with other Microsoft products.

Vorteile:

On a very small team, this was used for many years as a basic sales CRM. Recommended integration with LinkedIn.

Nachteile:

Although more difficult than a device like Pipedrive, customization is absolutely possible (Dynamix is little more powerful if needed).

Faruk
Faruk
Head of Growth in Polen
Verifizierter Nutzer auf LinkedIn
Internet, 51-200 Mitarbeiter
Verwendete die Software für: Mehr als 1 Jahr
Herkunft der Bewertung

Gets the job done but a little rigid CRM

4.0 vor 2 Jahren

Kommentare: We used Microsoft tools in our entire organization. The best part of getting Dynamics 365 was the easiness of integration. All softwares and online tools work very well altogether. We never had any compatibility issues or we never spent much time to integrate other systems to MS Dynamics 365. Moreover, majority of the other tools we used already had the integration option to it. As a salesperson, I used CRM every single day. I like the contact management. Since I use Office, it was so easy to use email and Skype together on the CRM, and I was able to keep a track of every single action. I was OK to use it but if they could improve the UI, it can be a great tool. They may offer some packages for smaller teams as well.

Vorteile:

Easy integration with the other tools - even they are not from Microsoft CRM gets the job done Easy contract management with DocuSign and MS Drive CRM structure for the leads and potentials Customization options Reports are enough for a regular sales team but it is possible to get custom and advanced reporting Access management is better than many other CRMs

Nachteile:

The user interface can be improved The whole system for CRM is too rigid and not that user friendly like a few other competitors It is a good solution for large companies but if you have a team less than 50 people, maybe there could be more budget options - of course with less features

April
Counselor/Assistant Project Director in USA
Krankenhausversorgung & Gesundheitswesen, 5’001-10’000 Mitarbeiter
Verwendete die Software für: Mehr als 1 Jahr
Herkunft der Bewertung

Multifunctional Top of The Line Software.

5.0 vor 2 Jahren

Kommentare: Microsoft Dynamics 365 is an extraordinary programming to utilize. I prescribe Microsoft Dynamics 365 to all the forthcoming clients. It has extraordinary and splendid highlights. It is an efficient programming and its abilities are incredible. This software has given us numerous new capacities, for example, Upgrade dynamic Improve business measure results Drive advancement Improve business measure readiness Improve client relations/administration Drive income development Cost the board Improve provider or accomplice connections Make inward/operational efficiencies Lessen time to advertise

Vorteile:

Microsoft Dynamics 365 is an incredible apparatus for booking and making work processes viable. With Microsoft Dynamics 365, we can deal with our staff individuals in an expert way. The dependability of Microsoft Dynamics 365 is something worth being thankful for that I have been enjoying about the instrument. It has been not difficult to utilize and alter.

Nachteile:

Disdaining Microsoft Dynamics 365 has not been a possibility for us. I'm intrigued by Microsoft Dynamics 365. It has been a splendid programming. I like its dependability. It is so noteworthy. I'm a glad customer. Microsoft Dynamics 365 is incredible and solid. It makes field the executives of our staff individuals smooth and noteworthy. It likewise makes it basic for us to oversee client connections without any problem. It has been the best.Microsoft Dynamics 365 is a quality programming to utilize. It has quality highlights. We won't change things by any means. The ideal-ness of the merchant's reactions makes things astonishing.

AGNES
Technical Engineer in USA
Bankwesen, 51-200 Mitarbeiter
Verwendete die Software für: Mehr als 2 Jahre
Herkunft der Bewertung

In Betracht gezogene Alternativen:

Good System for Savings and Credit Coopertaive Societies

5.0 vor 3 Jahren

Kommentare: I loved Dynamics, its ease of implementation and use.

Vorteile:

The system was easy to customize. We were able to add membership modules which captured all the biodata of the Sacco's membership which is roughly 20,000 members. This data could easily be retrieved at a click of a button without buffering or delays. We went ahead and captured passport photos and even digital signatures and ID photocopies of the members and the system did not crash. The reporting module is easy and simple, there are sample reports and we were able to also create so many ad hoc reports without a challenge. The reports we could export to different formats for further analysis out of Dynamics. The Asset management module also worked so well for us, we were able to have all the assets captured into the system and their depreciation done well and on time. We customized the Financial/operations module which captured the Sacco loaning/lending to the members and how they were able to repay the loans on time taking into consideration the loan aging process. Over all this is a good software but it needs some technical know how to customize and tweak areas of interest and you will be able to automate the whole business.

Nachteile:

The software needs some improvement on the financial module. The new IFRS 9 Accounting Standard being implemented by savings and lending cooperative societies require that the data is captured accurately and the reporting is accurate. This is still a challenge.

Timothy
Director of IT in USA
Krankenhausversorgung & Gesundheitswesen, 201-500 Mitarbeiter
Verwendete die Software für: Mehr als 2 Jahre
Herkunft der Bewertung

In Betracht gezogene Alternativen:

Dynamics 365 Customer Engagement/Field Service are robust CRM and CMMS options

4.0 vor 3 Jahren

Kommentare: I have used CRM in D365 for a number of years, but have been recently through a reimplementation as the FieldOne Sky product was replaced with Field Service. This was a challenging project, but proved successful. We adopted the unified interface early on so had to deal with some bugs, but didn't want a lot of retraining right after implementation with the interface change.

Vorteile:

The breadth of features across Field Service and typical CRM are impressive overall. The scheduling capabilities in Field Service (and now available for other scheduling items) are second to none (at least in other items compared to).

Nachteile:

With the online version, we have run into few problems, but we do occasionally run into slow performance. This is not often, but when it does occur (slow page refreshes, especially in the scheduling tool) it can be painful for our users.

Brian
Director in Südafrika
Telekommunikation, 2-10 Mitarbeiter
Verwendete die Software für: Mehr als 1 Jahr
Herkunft der Bewertung

In Betracht gezogene Alternativen:

Microsoft: Dynamics 365 in a league of it's own; A great suite of products

4.0 vor 2 Jahren

Vorteile:

Elements 365 accompanies a full cluster of highlights and usefulness that permits following of customers, interchanges, possibilities, openings, and the full connection with your contacts. It's mix with standpoint and capacity to be hand crafted as far as fields and perspectives gives it a possibility to include and cover all your organization's needs.

Nachteile:

With the online transformation, we have run into scarcely any issues, anyway we do inconsistently run into moderate execution. This isn't often, anyway when it occurs (slow page restores, especially in the arranging instrument) it might be anguishing for our customers. Working out the value can be genuinely tangled when arranging custom features and besides following security and occupations receives an intentional methodology to check security of data and insurance.

Alexandru
CISO in Rumänien
Bankwesen, 501-1’000 Mitarbeiter
Verwendete die Software für: Mehr als 2 Jahre
Herkunft der Bewertung

In Betracht gezogene Alternativen:

One of the best CRM solutions out there

5.0 vor 3 Jahren

Kommentare: Great CRM experience, making easier to follow leads to contracts and to close customer-oriented workflows (incl. marketing campaigns etc.)

Vorteile:

Easy integration in a windows-friendly environment, for both the cloud and on-premise deployment options. Straight forward configuration, clearly more security-focused compared to some rivals. Great customer support and other Microsoft products integration (this was to be expected).

Nachteile:

Pricing model varies a lot for customers of the same scale. Administrative interface could be made a bit more user friendly. Bulk actions are sometimes cumbersome if there isn't already a predefined use case for them.

alfredo
alfredo
ventas in Mexiko
Verifizierter Nutzer auf LinkedIn
, 51-200 Mitarbeiter
Verwendete die Software für: Nicht angeboten
Herkunft der Bewertung

The simplicity of the tool. It was easy to get used to.Adding SKU in bulk is also dynamic and useful

4.0 vor 5 Jahren

Vorteile:

1296/5000 Like any CRM software, Microsoft Dynamics 365 allows your company to share communications, leads and opportunities to make the most of your team's time and effort. I particularly appreciate the integration with MS Outlook, although the plug-in is still a bit hard and significantly slows down performance. Integration with the complete package of Microsoft products. Level of customization and integration in third-party applications. The variety of different business line modules allows you to be used by many more people / departments than ever before. The integration of LinkedIn has made the collection of Sales Analysis much easier and has accelerated my ability to find references and presentations for new businesses. The integration of Outlook is also simple and easy to use and allows the tracking of all communications within the Sales module with a click of a button. What I like most is that I can track so many things in one place for my clients. I can see all the previous contacts, both by myself and by others. It is a place for all the documents, able to keep track of the completed tasks, the history of the client, etc. Out of the box, the system is ready to go, so if you have never used a CRM before, you can start using it directly. It is very easy to import data using Excel templates generated by Dynamics so that it does not start completely from the beginning. The system is also very easy to customize without the need of any programming knowledge.

Nachteile:

A single contact record can not be associated with more than one company. Many of our clients manage multiple sites, so we have many duplicate contacts. Users often find the system frustrating when it does not work, it can be slow, there are problems with it working on Edge, and there are limits to the available customizations. The connector of Outlook is difficult to use, we have downloaded it with mixed success, sometimes decreasing the perspective at unusable speeds and others that are not reliable to use. Although personalization has come a long way since the first versions, there are still some things that could be useful, such as the possibility of accumulating opportunities from secondary accounts in the main account registry. Opportunity totals can be easily accumulated, but not the actual opportunity list. Licenses are limited to full access or read only, something in between would be useful too. You can not see the exact amount of data stored in your entities. This is a big problem if Dynamics 365 only offers a limited amount of storage in the cloud by CRM. For example, I believe that the first limit of memory beings in the cloud is 10 GB for entry-level CRM users. Like us, we have a lot of integration data and add-ons, which would be very nice to understand the amount of data that. It is not customizable for our commercial use. It is not a product as effective as something built for our commercial needs, like the Megaphone.

Gytis
Engineer in Litauen
Baumaterial, 51-200 Mitarbeiter
Verwendete die Software für: Mehr als 2 Jahre
Herkunft der Bewertung

Dynamics 365

4.0 vor 2 Jahren

Kommentare: That common look and feel also has very tight integration some of the Microsoft office types of products, so for if you're used to your spreadsheets and trying to figure out how you can continue to work within your spreadsheets either uploading information into Dynamics 365 or exporting from Dynamics 365 to excel it becomes a lot easier to do and it's fairly seamless from a integration prespective.

Vorteile:

Microsoft Dynamics 365 is one of the leading systems and one of the top systems in terms of market share, customer satisfaction and one of the most known year peaces in marketplace. There are two primary offers of the 365. First is business central solution what marketplace provides for customers, but on the other hand there are more complex finace operations which is the bigger Enterprise offering within dynamics 365. So you have two differnent types of solutions and business central is meant to be more simplified easier to use, easier to implement type of soliution whereas ethanol or finance and operations is meant to compete with sap and oracle.

Nachteile:

Different modules within the Dyniamics 365 offering are some of the common weaknesses cited by our clients that are using the product. Now in addition of some of functional strengths I just mentioned Dynamics 365 also has the advantage of having that traditional Microsoft look and feel. For those who have used office 365 or Microsoft office or other Microsoft products within your company over the years you will find that Dynamics 365 looks a lot like what you're used to whether is how you navigate the system or how you find certain things within the system it tends to have that common look and feel.

Shahid
Business Developer- Sales Ops in Indien
Verifizierter Nutzer auf LinkedIn
Informationstechnologie & -dienste, 501-1’000 Mitarbeiter
Verwendete die Software für: Mehr als 2 Jahre
Herkunft der Bewertung
Quelle: GetApp

Dynamics CRM is the leading industry CRM

5.0 vor 3 Jahren

Kommentare: Our sales process has improve and the processing time has been reduced for all orders. Dynamics has empower our sales team to make right decisions, they feel equipped with all necessary information. We are able to create better visibility for everyone and work sales performance management.

Vorteile:

Reporting is made very easy with Dynamics, there are so many inbuilt templates for report and dashboard which can serve most of the needs. Our Sales flow has improve with Dynamic in place with better lead management. Sales team is most benefited as they feel equipped with the necessary information and they achieve better results. Page layout is very user friendly for all records, like opportunity, quote, account. The support team is very prompt and helpful, with their help you can use Dynamics to the best of it capabilities.

Nachteile:

The only thing that I come across is, inline edit capability is not available in the reports. Apart I am very happy and satisfied using Dynamics