Wir helfen Unternehmen in der Schweiz
seit 15 Jahren bei der Softwareauswahl

Über Jotform

Jotforms PDF Editor wandelt die gesammelten Daten automatisch in professionelle, großartig aussehende PDFs um. Verwende den PDF-Editor zum einfachen Herunterladen und Speichern.

Erfahre mehr über Jotform

Vorteile:

For surveys, reviews, or gathering any information from a group of people, JotForm is a simple solution. The program is incredibly simple to use and their customer support is very responsive.

Nachteile:

Sometimes, there are delays on the sender’s end showing that the form has been completed. It’s usually not long - a few minutes, at most, but it can be annoying when we’re on the spot.

Bewertungen zu Jotform

Durchschnittliche Bewertung

Benutzerfreundlichkeit
4.6
Kundenservice
4.4
Funktionen
4.6
Preis-Leistungs-Verhältnis
4.5

Weiterempfehlungsquote

8.7/10

Jotform hat eine Gesamtbewertung von 4.6 von 5 Sternen basierend auf 1’616 Nutzerbewertungen auf Capterra.

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Nutzerbewertungen filtern (1’616)

Brandy
Brandy
Ceo
Verifizierter Nutzer auf LinkedIn
Einzelhandel, 2–10 Mitarbeiter
Verwendete die Software für: Mehr als 2 Jahre
Herkunft der Bewertung

Works good for making surveys

5.0 letztes Jahr
Untertitel auf Deutsch sind im Videoplayer verfügbar
Eric
IT Leitung in Deutschland
Gesundheit, Wellness & Fitness, 51–200 Mitarbeiter
Verwendete die Software für: 6-12 Monate
Herkunft der Bewertung

Einfaches Tool mit guter Usability, schöne Ergebnisse sind schnell umgesetzt

5.0 vor 5 Monaten

Vorteile:

Die Umsetzung unserer kleinen Projekte war innerhalb weniger Stunden umgesetzt. Durch die intuitive Bedienung ein Kinderspiel.

Nachteile:

Preisgestaltung: Die Preisstaffelung ist zu grob. Für kleinere bis mittlere Projekte fehlt meiner Meinung nach zwischen Starter und Bronze ein Paket.

Antwort von Jotform

vor 5 Monaten

Hello Eric, Thank you for your kind words. We are glad that you are able to utilize your form easily using our platform. If you have concerns or suggestions, please contact us using our support contact form at https://www.jotform.com/contact/. We'll be happy to help.

Cordula
MTA in Deutschland
Sport, 51–200 Mitarbeiter
Verwendete die Software für: Mehr als 1 Jahr
Herkunft der Bewertung

Gut aber mit Probleme

4.0 letztes Jahr

Kommentare: Automatisierung von Eintritten oder Reservierungen Verein

Vorteile:

Einfach, leicht verständlich, einfache Einbindung in Website

Nachteile:

Probleme mit t-online Email des Benutzers. Formulare werden garnicht gesendt bzw. Antwortformular fehlt. Nur t-online!!!!

Antwort von Jotform

letztes Jahr

Hello Cordula, Thank you for the feedback. We want to help you with the problem you've run into. Please share a brief description of the email issue using our contact form at https://www.jotform.com/contact and we would gladly assist you.

Oliver
Kaufmann in Österreich
Informationsdienst, 51–200 Mitarbeiter
Verwendete die Software für: Kostenlose Testversion
Herkunft der Bewertung

Nur zum Emphelen

5.0 vor 2 Monaten Neu

Kommentare: Nur positiv bisher .

Vorteile:

Es ist sehr umfangreich und leicht zu bedienen . Funktioniert sehr zuverlässig .

Nachteile:

Ich habe leider das 50% Angebot verpasst

Antwort von Jotform

vor 2 Monaten

Hi Oliver, Thanks for the positive rating and feedback. If you have any questions, let us know through our Support Contact Form at https://www.jotform.com/contact/. We'll be happy to help.

Sarah
Management Representative & Financial Accountant in Deutschland
Software für die Automobilindustrie, 2–10 Mitarbeiter
Verwendete die Software für: 1-5 Monate
Herkunft der Bewertung

Tolle Idee und sehr Anwenderfreundlich

5.0 vor 9 Monaten

Vorteile:

Echt super und eine tolle Erleichterung für den Berufsalltag. Spart Zeit und Mühe und die Website bietet einem wirklich viele Möglichkeiten und Angebote. So viele dass ich noch nicht Mal alle kenne. Es lohnt sich auf jeden Fall Mal reinzuschauen!

Nachteile:

Nichts aufgefallen - gibt's ne App ? Das wäre super.

Antwort von Jotform

vor 9 Monaten

Hello Sarah, Thanks for sharing your positive review of our platform. We do have the Jotform app in which you can create a form app using our builder. For more information, you can check this link: https://www.jotform.com/products/apps/. If you have questions or suggestions, please contact us through our support contact form at https://www.jotform.com/contact/. We'll be happy to help.

Svetla
Svetla
Marketing manager in Bulgarien
Verifizierter Nutzer auf LinkedIn
Informationstechnologie & -dienste, 11–50 Mitarbeiter
Verwendete die Software für: Mehr als 2 Jahre
Herkunft der Bewertung

Great tool for easy forms creation, also when you are on a budget

5.0 vor 10 Monaten

Kommentare: Very pleased, have been using the tool for 3+ years and it's always saved a lot of time / done the job well

Vorteile:

The user interface is super simple and there's really no learning curve, Jotform also smoothly integrates via Zapier with tons of other tools which is critical for us. Entries go into a spreadsheet or PDF, and you can also choose to go with a completely free Starter package

Nachteile:

The design templates could be more, I often find difficulties finding a more simple template to use

Antwort von Jotform

vor 9 Monaten

Hello Svetla, Thank you for the positive rating. We are glad that you have enjoyed our UI and integrations. We do have a number of available templates you can check at this link: https://www.jotform.com/form-templates/. If you have questions or suggestions, please contact us through our support contact form at https://www.jotform.com/contact/. We'll be happy to help.

Emilio
Administration in USA
Sport, 2–10 Mitarbeiter
Verwendete die Software für: Mehr als 1 Jahr
Herkunft der Bewertung

Great customizable solution for various forms

5.0 vor 2 Monaten

Kommentare: Great experience overall. The software itself is so user friendly. Drag and drop elements is the way to go.

Vorteile:

All the form elements available make creating forms super customizable. Love the widgets. Automated email confirmations and conditional logic features are huge pluses, too. Google sheets is a favorite integration of ours so we can have form submission answers fed into reports. The help pages and forums are a great resource.

Nachteile:

When looking for a very specific solution, you may have to search the forums a bit, but customized solutions necessarily take a bit more legwork.

In Betracht gezogene Alternativen: Typeform

Warum Jotform gewählt wurde: We did consider Google Forms for one purpose initially but it was not as customizable.

Zuvor genutzte Software: Google Forms

Antwort von Jotform

vor 2 Monaten

Hi Emilio, Thanks for your nice review. We appreciate it. If you have any questions, let us know through our Contact Us page at https://www.jotform.com/contact/. We'll be happy to help

James
Director in Thailand
Gesundheit, Wellness & Fitness, 51–200 Mitarbeiter
Verwendete die Software für: Mehr als 2 Jahre
Herkunft der Bewertung
Quelle: SoftwareAdvice

Lost its way

3.0 letzten Monat Neu

Kommentare: Pretty poor....seem to have a lot of staff who answer questions, but development seem to have no direction to develop their core product with useful enhancements.

Vorteile:

Core offering had potential when we started and still better in some ways to competitors.

Nachteile:

They keep developing incompatible products with features users have been wanting in main forms. Those new products are almost useless such as jotform sign.

Antwort von Jotform

letzten Monat

Hi James, Thanks for taking the time to share your feedback with us. We truly appreciate your insights. We're sorry if the recent introduction of new products like Jotform Sign has caused any inconvenience or confusion. Our intention is to provide a diverse range of solutions to meet our user requirements. We understand the importance of compatibility and user-requested features. Please rest assured that as we continuously develop these new products further, we will ensure they align seamlessly with your expectations and needs. If you ever encounter any issues or have suggestions, please don't hesitate to contact us through our Contact Us page at https://www.jotform.com/contact/. Your input is invaluable in shaping our products for the better.

Ismael
Guests experience Manager in Spanien
Gastgewerbe, 2–10 Mitarbeiter
Verwendete die Software für: 6-12 Monate
Herkunft der Bewertung

Surveys for the short-stay rentals

4.0 vor 4 Monaten

Kommentare: Very good! It has allowed us to facilitate processes such as the receipt of payments, inspections in apartments with real-time alerts and carry out mini projects, helping especially in the collection of information in a quick and easy way.

Vorteile:

The options it gives when it comes to creating forms for different areas. Mainly through the functionalities and the bifurcation of questions. It is also very easy to collect the data obtained through the questionnaire mainly due to the automatically created spreadsheet and the filters that it has.Also the creation of alerts via email based on key answers seems to me a great success and very important, especially for the detection of problems.

Nachteile:

The creation of forms seems to me a little bit too square and too predetermined. There is little room for customization, especially at the design level.

In Betracht gezogene Alternativen: Typeform

Warum Jotform gewählt wurde: Especially for the simplicity and for the email notification function based on key answers.

Zuvor genutzte Software: Google Sheets

Gründe für den Wechsel zu Jotform: For the price and easy to use.

Antwort von Jotform

vor 4 Monaten

Hello Ismael, Thank you for the detailed review of our platform and features. If you have questions or suggestions, please contact us through our support contact form at https://www.jotform.com/contact/. We'll be happy to help.

Lucas
Lucas
Project Manager in USA
Verifizierter Nutzer auf LinkedIn
Verlagswesen, 11–50 Mitarbeiter
Verwendete die Software für: Mehr als 2 Jahre
Herkunft der Bewertung

A friendlier, powerful form software

4.0 vor 2 Jahren

Kommentare: We started with Google Forms and also use Microsoft Forms quite a bit. All of them have their limitations. JotForm allows us to receive file uploads on a WordPress site, send quick surveys, and explore detailed feedback from curriculum reviewers. Customer service has been helpful, too.

Vorteile:

I've come to rely on the Cards version of forms. I like the breadth of integrations and the variety of field types. The new Tables and Reports features are pretty interesting too. JotForm is reasonably easy to set up and very user-friendly on the front end.

Nachteile:

A lot of the default styles are pretty dated, but there are some fine options for styles. The admin UX takes a bit of getting used to--not quite the normal flow, but there are reasons for this.

In Betracht gezogene Alternativen: Typeform

Warum Jotform gewählt wurde: JotForm offers more powerful field types and more pleasing UI.

Zuvor genutzte Software: Google Forms

Gründe für den Wechsel zu Jotform: Jotform offered more power at a better value.

Antwort von Jotform

vor 2 Jahren

Thank you so much. We greatly appreciate your time to leave a positive review. Have a good one!

Verifizierter Rezensent
Verifizierter Nutzer auf LinkedIn
Psychische Gesundheitsfürsorge, 501–1’000 Mitarbeiter
Verwendete die Software für: Mehr als 2 Jahre
Herkunft der Bewertung

We are huge fans of Jotform!

5.0 vor 2 Monaten Neu

Vorteile:

We use Jotform to collect Christmas wish list from youth in our residential treatment foster care program. Our kids (about 100 each year), get to share what they'd like for the holidays and we coordinate with volunteers to shop for the items on their lists. We love the fact that it's customizable, you can add pictures, question logic, etc. We also absolutely LOVE the ability to connect to other apps to integrate into our project management software. It's a really superior tool and resource!

Nachteile:

Nothing; we're honestly very happy with the product.

Antwort von Jotform

vor 2 Monaten

Thanks for sharing your excellent feedback and review of our platform. We are glad you like the form customization options and integrations. If you have any questions, let us know through our Support Contact Form at https://www.jotform.com/contact/. We'll be happy to help.

Jake
Founder/Software developer in Australien
Informationstechnologie & -dienste, Selbstständig
Verwendete die Software für: Kostenlose Testversion
Herkunft der Bewertung

Easy to use and customisable questions, but not visually appealing.

4.0 vor 2 Wochen Neu

Kommentare: Works well in general, very customisable in terms of questions, but needs serious UI customisation work. The statistic reporting is great, though.

Vorteile:

It's very easy to use, and the questions can easily be customised to fit your needs. There are also two different types of forms - card (1 question at a time) and classic (all questions on one form)

Nachteile:

It's not very visually customisable - it has a default style which is difficult to edit. This makes it hard to blend in if you embed it into a website or app, and the default doesn't look very good either.

Antwort von Jotform

letzte Woche

Hi Jake, We're delighted to hear that you find our platform easy to use and that the customization options meet your needs. Providing a user-friendly and flexible experience is one of our top priorities, so it's fantastic to know that this aspect of our service resonates with you. When it comes to customizing your forms, our Advanced Form Designer tool offers a seamless solution. With this tool, you can effortlessly tailor your form to align with the design of your website. It provides an intuitive interface equipped with many design options, allowing you to customize every aspect of your form. Additionally, the Inject CSS feature enables you to apply unique styling to each element in your form. Here's how to access the Advanced Form Designer: https://www.jotform.com/help/935-how-to-access-advanced-designer/. Reach out to us if you need more help with this through our Contact Us page at https://www.jotform.com/contact/. We'll be happy to help.

Brian
Photographer in USA
Fotografie, Selbstständig
Verwendete die Software für: 6-12 Monate
Herkunft der Bewertung

Used Jotform to Run a Photography Event

5.0 vor 2 Monaten Neu

Kommentare: Because of the great turnout, I plan on running more photography events like the one I did through Jotform. Either later this year or early next year.

Vorteile:

Easy to use and customize! I watched 0 videos on the matter or did very little research and just went in and began creating my sign up sheet for my event. The form was meant to capture specific details from each individual, choose a date and time and also make partial payment and agree to terms.

Nachteile:

Since it's been a minute since I last used the form, I can't recall where there could have been areas of improvement.

In Betracht gezogene Alternativen: Google Docs

Gründe für den Wechsel zu Jotform: 2 main reasons. 1) ease of use and 2) I had seen many other businesses use Jotform as well for competitions, registrations, etc so I had already heard of "Jotform". It only made sense to try it out myself now that I needed to create my own form.

Antwort von Jotform

vor 2 Monaten

Hi Brian, We are glad you had a great experience using our platform. If you have any questions, let us know through our Support Contact Form at https://www.jotform.com/contact/. We'll be happy to help.

Patricia
Owner of a solo spa (Aesthetician) in USA
Kosmetik, Selbstständig
Verwendete die Software für: 1-5 Monate
Herkunft der Bewertung

Must for small businesses

5.0 letzten Monat Neu

Kommentare: As a solo-run business owner, Jotform really helps me keep my client's documents organized and easy to access. It's one less thin I have to worry about in my day to day.

Vorteile:

I love that the forms are easy to edit and tailor to my business needs.

Nachteile:

I wish there was a level between Free & Bronze for the truly small businesses that are still building their clientele.

In Betracht gezogene Alternativen: Google Forms

Gründe für den Wechsel zu Jotform: Much easier to set up and adapt to my business's needs.

Antwort von Jotform

letzten Monat

Hi Patricia, We are glad that our platform met your needs. The free plan has all the available features. You can upgrade and downgrade your service anytime. You can check our pricing page at this link:https://www.jotform.com/pricing/. If you have any questions, let us know through our Support Contact Form at https://www.jotform.com/contact/. We'll be happy to help.

Amie
Amie
Digital Marketing Manager in USA
Verifizierter Nutzer auf LinkedIn
Marketing & Werbung, Selbstständig
Verwendete die Software für: Mehr als 1 Jahr
Herkunft der Bewertung

Jotform Is a Game changer

5.0 vor 2 Monaten Neu

Kommentare: I've created business apps, event calendars, intake briefs, scheduling forms, surveys, and so much more. My experience has been awesome, and Jotform provides a professional product that can make small one person startups look great and also cater to large corporations.

Vorteile:

Jotform is an amazing tool that I use for a variety of reasons. I love the payment features, integrations, and customization features. You can create your very own app with no code, and add interactive elements to keep your audience engaged.

Nachteile:

There's not too much that I can say that is negative about Jotform. I guess I'd like it to be able to integrate directly with Canva and Bublup.

Antwort von Jotform

vor 2 Monaten

Hi Amiem, Thanks for the detailed review and feedback on our platform. We are glad that you had a great experience. We have escalated a feature ticket for your request. If you have any questions, let us know through our Support Contact Form at https://www.jotform.com/contact/. We'll be happy to help.

Mohan Manohar
SYSTEM ADMINISTRATOR in Indien
Gastgewerbe, 51–200 Mitarbeiter
Verwendete die Software für: Kostenlose Testversion
Herkunft der Bewertung

Streamline Your Workflow with JotForm - The All-in-One Forms and Document Management Solution

5.0 vor 7 Monaten

Kommentare: 1. User-friendly 2.Efficient solution for forms creation and management 3. Document management4.Easy-to-use interface 5.Wide range of features and integrations6. Streamlining their workflows and increasing efficiency^. Useful tool for streamlining their workflows and increasing efficiency.

Vorteile:

1. User-friendly design 2.Electronic signatures3.Document management4.Reporting and analytics5.Integration with other tools6.Security and reliability

Nachteile:

1. Limited customization2.Limited reporting and analytics3.Limited support for more complex forms4.Limited integration options

In Betracht gezogene Alternativen: Google Forms, Gravity Forms und Typeform

Warum Jotform gewählt wurde: 1.Limited customization options2.Limited reporting and analytics3.Limited support for more complex forms4. Limited integration options5.Security concerns6.Dependence on Google Workspace (formerly G Suite)

Zuvor genutzte Software: Google Forms

Gründe für den Wechsel zu Jotform: 1. Wide range of customization options2.Wide range of integrations3.Advanced features4.Affordable pricing5.Strong support

Antwort von Jotform

vor 7 Monaten

Hello Mohan, Thank you for the detailed review and feedback. We are glad that you had a great experience using our platform. You can fully customize your classic form using custom CSS. For more information, you can check this guide: https://www.jotform.com/help/117-how-to-inject-custom-css-codes/. If you have questions or suggestions, please contact us through our support contact form at https://www.jotform.com/contact/. We'll be happy to help.

Kathleen
Marketing Director in USA
Hochschulbildung, 201–500 Mitarbeiter
Verwendete die Software für: Mehr als 2 Jahre
Herkunft der Bewertung

Form Builder that keeps getting Better

5.0 vor 4 Jahren

Kommentare: I create all the forms and share them with several faculty and staff here at the College. The software very intuitive, so there's little training needed for others to work with it. The notifications are highly customizable, so for each form I can control who sees the submission, the workflow and the response to the submitter. I've watched the company grow, offering more support and more features, while still keeping the cost for the end user reasonable!

Vorteile:

When Adobe stop offering their online form option, I needed a replacement! I researched a variety of options and went with JotForm. The top features are the ease of use (great interface even for beginners), available templates and the ability to export the form in a variety of formats - embed in a website, fillable PDF, email, etc. Another valuable feature is the management of submissions. Simple to use, easy to manipulate or expert.

Nachteile:

At first, there were some accessibility issues. The developers are currently addressing those issues; they just offered a webinar on how to incorporate ADA compliance. Most of the minor problems when I first started using JotForm have been addressed or improved.

In Betracht gezogene Alternativen: Wufoo, Google Forms und Formstack Forms

Warum Jotform gewählt wurde: Adobe abandoned its online form software. I needed a replacement.

Gründe für den Wechsel zu Jotform: I wanted to be able to customize my forms, have numerous collaborators, an easy graphical interface and a reasonable cost. JotForm fit the bill!

Antwort von Jotform

vor 3 Jahren

Glad you find JotForm valuable for your needs. It is also great to know that your issues has been resolved. Best Regards!

Verifizierter Rezensent
Verifizierter Nutzer auf LinkedIn
Gastgewerbe, 11–50 Mitarbeiter
Verwendete die Software für: Mehr als 1 Jahr
Herkunft der Bewertung
Quelle: GetApp

Great Product For a Small Company

5.0 vor 8 Monaten

Kommentare: Our experience with Jot Form has been amazing and has changed the way that we are able to operate as a company. We no longer need to rely on pen and paper to help manage our team out in the field. With the help of the forms, we are able to accurately track times and gather information from our caregivers as well as our clients.

Vorteile:

We really like to use the forms to keep track of our caregivers times. We mostly don't use paper timesheets anymore, and we now have a hard paper trail not subject to the potential loss of any physical sheets of paper.

Nachteile:

Occasionally can't download PDF submissions. We depend on these to keep good records of our team mates times on particular shifts.

In Betracht gezogene Alternativen: DocuSign

Warum Jotform gewählt wurde: Just looking for a better option that was intuitive and easy to use.

Zuvor genutzte Software: Adobe Acrobat Sign

Gründe für den Wechsel zu Jotform: The price is more set in stone and the overall usability is just much simpler on Jotform.

Antwort von Jotform

vor 8 Monaten

Thanks for sharing your positive review of our product. We are glad that you are able to utilize our platform for your transition to paperless. If you have encountered any issues, please contact us through our support contact form at https://www.jotform.com/contact/. We'll be happy to help.

Isaac
Business Development Specialist in Ghana
Programmentwicklung, 51–200 Mitarbeiter
Verwendete die Software für: Mehr als 2 Jahre
Herkunft der Bewertung

An amazing multipurpose platform beyond just data collection

4.0 vor 2 Jahren

Kommentare: JotForm actually saved our project from collapsing. In the middle of a survey we had launched with a different platform, we were encountering severe technical issues that caused our data collection activities to completely stall. Migrating to Jotform not only solved all of those problems, but offered us features we didn't have with our previous service. Features that allowed us to cut down enumerator errors during survey administration, improve our agent remote monitoring protocols, and generally enrich the survey experience for our data analysts, survey respondents and field agents. It was absolutely amazing.

Vorteile:

Well, first is the ease of use.With Jotform, survey creation to deployment in a matter of minutes isn't just a marketing gimmick...... we were actually able to do it. The quickly customizable templates and very user friendly feel makes it a joy to work with. Also, when we first signed on, we were migrating an active survey from a different service (which was giving us a lot of technical issues) and the customer service support we received was absolutely amazing.

Nachteile:

Response data was being produced as links instead of the intended .pdf forms we had hoped.....when we first launched. And we struggled a bit to understand what was actually happening, but we later figured out the cause and solved it. That has been the only record of any issue we ever had with JotForm.

Antwort von Jotform

vor 2 Jahren

Thank you for sharing your great experience using JotForm. We are really happy to hear your overall satisfaction including your experience with our customer support team. Thank you and have a good one!

Lacy
Marketing Strategist in USA
Versorgungsunternehmen, 501–1’000 Mitarbeiter
Verwendete die Software für: 6-12 Monate
Herkunft der Bewertung

Fantastic form builder works exactly as I hoped, and then some!

5.0 letztes Jahr

Kommentare: Pleasantly surprised by its functionality, we use Jotform for much more than we originally planned: surveys, application forms, online calculators, and more. I wouldn't go back to our previous solutions if you paid me to.

Vorteile:

Jotform is the first software that consistently does exactly what I want. Every. Single. Time. There's a help topic or community response for everything I've tried to create. It also integrates with our email marketing service, which makes customer communication and follow-ups a breeze. I'm a sucker for flawlessly executed conditional logic, and Jotform does this extremely well. Essentially, every feature I look for is there, ready to do what I need it to, without any kinks, hiccups or work-arounds. Brilliant!

Nachteile:

There's no drawback I can think of for Jotform. The only thing that took more effort than I would have liked was verification for sending automatic emails from our domain, but this is only because our organization has tighter security than most.

In Betracht gezogene Alternativen: Paperform

Warum Jotform gewählt wurde: Prior to Jotform we had several services that did a portion of the job and not as well as Jotform: SurveyMonkey is relatively expensive for its functionality and often prompts users to take another (unrelated) survey after submitting their original survey. This confused our customers, particularly during election cycles when political surveys were recommended upon submission. Sitefinity has a built-in form builder that is...okay. I wouldn't recommend using it for anything but the most basic forms. Calconic is limited to calculations and required complicated hidden steps to compete the calculations we needed. It wasn't expensive, but we didn't use online calculators enough to justify the cost.

Zuvor genutzte Software: Sitefinity und SurveyMonkey

Gründe für den Wechsel zu Jotform: Paperform is brilliant, but based outside the US. Our organization needed customer data to be stored within our country (USA) and Paperfom couldn't guarantee that it would be. In hindsight, I'm happy Paperform had this limitation because I'm so thrilled with Jotform's functionality.

Antwort von Jotform

letztes Jahr

Hello Lacy, Thank you so much for your awesome review. That really means a lot. We are also glad to know that Jotform works exactly for your needs. If you come across issues, make sure to contact us in our Support System via our Support Contact Form: https://www.jotform.com/contact/ so we can help.

Natasha
Owner in Australien
Gesundheit, Wellness & Fitness, 2–10 Mitarbeiter
Verwendete die Software für: Mehr als 2 Jahre
Herkunft der Bewertung

Love JotForm

4.0 vor 2 Jahren

Kommentare: It's been great. It streamlines so much of my business. It's become a vital part of my processes and workflows.

Vorteile:

I like the ease of use and the conditional formatting. I love the API features and the fact it interconnects with the other products that make my business work.

Nachteile:

That I can't have an additional user (one other one) unless I get five other users. I don't love the fact that the data isn't stored in Australia or that I don't have the option of doing that. I hate the fact they upsell HIPAA Compliance to health practitioners outside of the US as HIPAA isn't designed for anyone outside of the US.

In Betracht gezogene Alternativen: Google Forms

Gründe für den Wechsel zu Jotform: The conditional formatting and the ability to design my landing pages.

Antwort von Jotform

vor 2 Jahren

Thanks for your review. Glad to know JotForm helped you in your business. Just FYI, we have an Enterprise solution where you can have a sub-account feature as well as choose your server location e.g. in Australia so your data never leaves your country. HIPAA is also optional in Enterprise. Please check this out https://www.jotform.com/enterprise. For the standard version, since HIPAA is all about safeguarding PHI, all users from different parts of the globe specifically those who also operate in the US can choose to enable HIPAA if they are subscribed to the Silver or Gold plan. If you have more questions, let us know at https://www.jotform.com/contact/ so we can help.

Karma
Special Education Teacher in USA
Verifizierter Nutzer auf LinkedIn
Bildungsmanagement, 51–200 Mitarbeiter
Verwendete die Software für: 1-5 Monate
Herkunft der Bewertung

Powerful, professional tools for your small business, with no hit to your bottom line

4.0 vor 11 Monaten

Kommentare: Jotform helped bring my small business venture to life by providing inspiration and needed tools without a grand investment that I simply wan't ready to make. It has helped me learn new ways to add accessibility and interactivity to user interfaces across platforms by making these options easy to use and understand in their form editor.

Vorteile:

Jotform has such an impressive array of elements to drag and drop into your form it is a near certainty that you will be inspired by it all. File uploaders, music streaming, video players, sketchpads, even interactive dice to roll, it's all there! Most of these options include a field for CCSS customization, as well, helping with brand fidelity or jsut making it yours. Beyond the aesthetics are plenty of security options such as email verification, phone number verification, ReCaptchas of all kinds (think visual, audio, and even drawing!), data capture, field masks, and more. Payment portals can be set up directly in the form and linked to their easily customized store inventory widget or to whatever dynamic data stream you create with their form calculation and dependent action tools. Small businesses can streamline this crucial piece of their online presence and do it with personality and professionalism, all with no out of pocket expense.

Nachteile:

Data calculation and dependent actions are all possible in Jotform. However, the process is facilitated through the strategic placement and coding of form calculation fields that need to be hidden from user view and generally clutter the worksapce for editing. While there are many hints and reminders built into the steps to add these actions, I am fairly certain anyone that is not comfortable with setting up spreadsheet automations might feel overwhlemed or confused by the process. Since these are not needed by all users, it is certainly not a dealbreaker. Additionally, the majority of Jotform's "flashy" options are in the form of "widgets" that appear to be affiliate-created or sponsored for the most part, such as the Vimeo video player or Facebook Messenger button. Because of this, it is hot or miss what type of data you will render from them or how to do so. For widgets built simply for looks, like the graphic headers or page dividers, this is obviously not an issue. But for others you can end up with data that is nearly impossible to use dynamically. Take the "fancy range slider" for example. Users slide the ends to create a range within a set provided by the form creator. The data that this produces is read as the beginning number of the range and the ending number of the range strung together (ex: starting page=2, ending page=10, resulting data= 210), making it only of value by manual analysis.

Antwort von Jotform

vor 11 Monaten

Hello Karma, Thank you for the detailed review of our platform and recommendations. We are glad that you are able to check our available features and widgets. If you have questions or suggestions, please contact us through our support contact form at https://www.jotform.com/contact/. We will gladly assist you.

Whit
Director of Marketing and Communications in USA
Hochschulbildung, 51–200 Mitarbeiter
Verwendete die Software für: Mehr als 1 Jahr
Herkunft der Bewertung

A great form builder

5.0 vor 2 Jahren

Kommentare: We use Jotforms across the college for submissions from partnering departments for design and web update requests. This allows us to keep all the information in one place rather than rely on emails. Plus, we have a historical record of all the requests in a given year.

Vorteile:

Jotforms is a simple way to create forms to obtain information and has powerful features for advanced form building. The form builder is drag and drop and provides plenty of options for customization. There is a free version with plenty of features and a cost-effective paid subscription that unlocks plenty of helpful features.

Nachteile:

The UX on the submission side is not great. When navigating to the forms to review submissions, I oftentimes have to think twice about where to find them.

In Betracht gezogene Alternativen: Google Forms und Formstack Forms

Warum Jotform gewählt wurde: Jotforms has more features and has more flexibility in the way that the forms can be customized.

Zuvor genutzte Software: Google Forms

Gründe für den Wechsel zu Jotform: We like the look of Jotforms and the overall user experience better than the other software that we reviewed. The pricing structure works better with our budget and they offer a 50% Education discount.

Antwort von Jotform

vor 2 Jahren

Thank you so much for your awesome review Whit. We greatly appreciate it. We believe that viewing the form submissions is easy. On the My Forms page, you only have to select a form then click the Submissions button on the top menu or click Inbox within the form menu to view the forms submissions data. You can also click the number badge just above the form icon to view the submissions data without leaving the page. Example: https://link.jotform.com/SQahsLiiD0 If you have a better idea, please share it with us at https://www.jotform.com/contact/ so we can open a feature request. Thank you so much!

Jacqueline
Director of Operations in USA
Immobilien, 11–50 Mitarbeiter
Verwendete die Software für: Mehr als 2 Jahre
Herkunft der Bewertung

Long time user, Jotform makes it easy!

5.0 vor 8 Monaten

Vorteile:

Very user friendly, data seamlessly integrates with outside platforms. The design tools are simple and easy to use. Lots of customization options. Love the form-to-pdf options. They are always introducing new features. Would highly recommend Jotform over any comparable software.

Nachteile:

Sorry but no cons come to mind at this time.

In Betracht gezogene Alternativen: Google Forms

Gründe für den Wechsel zu Jotform: Jotform has more options and more user friendly.

Antwort von Jotform

vor 8 Monaten

Hello Jacqueline, Thank you for your positive review and for being a long-time user of Jotform! We're thrilled to hear that you find Jotform user-friendly and that the data integrates seamlessly with outside platforms. We're glad you appreciate the simple and easy-to-use design tools and the customization options, as well as the form-to-pdf options. We're always striving to introduce new features to make Jotform even better, so we're glad to hear that you would highly recommend Jotform over any comparable software. If there's anything else we can do to improve your experience, please don't hesitate to reach out via our support contact page at https://www.jotform.com/contact/. Thank you for choosing Jotform!

Kavindu Githsara
Kavindu Githsara
System Specialist in Sri Lanka
Verifizierter Nutzer auf LinkedIn
E-Learning, 11–50 Mitarbeiter
Verwendete die Software für: Mehr als 2 Jahre
Herkunft der Bewertung

Powerful Online Form Automation System

5.0 vor 11 Monaten

Kommentare: As of Today, We are using JotForm over 4+ years continuously. We did not face any kind of system issues or troubles so far. We use it daily to collect our customers data and responses via 25 Jot Forms. Currently we are using Google Sheet and Google Drive integration which is really helpful for us to archive our daily targets. Their massive Template collection, Integrations and Widgets were very supportive to our business everyday. Finally i should say, as a system admin, JotForm is a Very Powerful Form Builder that can archive anyone's business requirements with a grate value by using only few simple clicks.

Vorteile:

First of all, The user interface is brilliant. Very easy to understand. Easy Drag and Drop form builder saves lots of time in our corporate life. JotForm design process is very straight forward and gives ability to customize out forms according to our requirements. It allows our team to collaborate simultaneously which is a grate feature that i did not see from other competitors before. Another Plus point is that JotForm has lots or integration options with 3rd party systems like Paypal, Stripe, Skrill & etc. They provide few different pricing plans with a very attractive Free Plan which includes 5 Free Forms. Of course JotForm has a reasonable price when compare to its competitors. It has a grate library with over 10,000 Templates. E Signature is a another grate feature to mention.

Nachteile:

Sometimes, Its confusing to find the right template for us. But eventually we do. I would appreciate if they can improve their customer service center. sometime it is harder to get a help instantly form their side. Better if they can implement more Tutorials and Guides us to follow.

In Betracht gezogene Alternativen: Zoho Forms, Microsoft Forms und SurveyMonkey

Antwort von Jotform

vor 10 Monaten

Hello Kavindu, Thank you so much for taking the time to share your experience using our platform. You can check this link, https://www.jotform.com/help/, to view our quick guide. Rest assured, we're always working to add new services and features to Jotform. If you have any questions or suggestions, please contact us via the support contact form at https://www.jotform.com/contact/. We'll be glad to assist.

Patty
Patty
Director of Operations, Nepal in USA
Verifizierter Nutzer auf LinkedIn
, 11–50 Mitarbeiter
Verwendete die Software für: Mehr als 2 Jahre
Herkunft der Bewertung

JotForm is the best way to gather information from anyone, for anything.

5.0 vor 6 Jahren

Kommentare: JotForm makes our team much more efficient. We're able to streamline processes that would normally take our team a lot of time to complete. For example, rather than posting a job application and combing through all the CV's that show up in our inbox, we're able to use JotForm to host the applications and easily view the submissions in one grid. We can also designate which team members should receive certain applications, so that everyone is notified in real time and there's no need to go through and forward messages. It's been so helpful to us, and I can't recommend it enough for automating processes.

Vorteile:

I love how customizable JotForm is. You can get it to do anything you want, with as many custom conditions as you want. We use this for both external-facing forms like job applications, and internal forms like incident reports and expense reports. I love that you can not only receive an email for every completed form, but also easily download a PDF of each one or download a spreadsheet summary of all responses to date. Or better yet, you can have JotForm deposit all of that straight to Google Drive for you. The form features are very robust, and I'm constantly taking advantage of new ones. For example, we have a very long form that users can choose to save before they submit it. I've set it up so that they get an email reminding them to go back and complete the form later. I also use the e-signature feature, the "upload file" feature, and I'm constantly setting up show/hide features. As in, if someone answers "Yes" to question 5, hide questions 6-9. JotForm has added a cool new feature to make their email notifications dynamic, so that only questions that are answered are included in the auto response. It's wonderful!

Nachteile:

I wish JotForm did a better job with compiling survey data. The feature to graph your results is buggy and looks strange. I was able to easily download my survey responses and create my own graphs in Excel, but I don't think JotForm would be my software of choice for another large survey (we've only done one so far). I also wish JotForm offered the option to have a default email formatting style. As it is now, I have to go in manually to each email template on each form and add our logo and other formatting.