--- description: Detaillierte Informationen über MyOperator zu Benutzerfreundlichkeit, Funktionen, Kosten, Vor- und Nachteilen aus verifizierten Nutzer-Erfahrungen. Lies Ratings & Bewertungen und entdecke ähnliche Tools dank Capterra Schweiz. image: https://gdm-localsites-assets-gfprod.imgix.net/images/capterra/og_logo-e5a8c001ed0bd1bb922639230fcea71a.png?auto=format%2Cenhance%2Ccompress title: MyOperator Kosten, Erfahrungen & Bewertungen - Capterra Schweiz 2026 --- Breadcrumb: [Startseite](/) > [Unified Communications Software](/directory/31035/unified-communications/software) > [MyOperator](/software/159433/myoperator) # MyOperator Canonical: https://www.capterra.ch/software/159433/myoperator Seite: 1 / 4\ Weiter: [Nächste Seite](https://www.capterra.ch/software/159433/myoperator?page=2) > Cloudbasiertes Anrufmanagementsystem, das Anrufoptimierungslösungen für Unternehmen bereitstellt. > > Bewertung: **4.2/5** von 69 Nutzern. Top bewertet für **Weiterempfehlungsquote**. ----- ## Übersicht ### Wer verwendet MyOperator? Unterstützt kleine und große Unternehmen mithilfe von Anrufverteilung, Nummernweiterleitung, Anrufaufzeichnung und Berichterstattung. ## Kurzstatistiken und Ratings | Metrik | Bewertung | Detail | | **Gesamt** | **4.2/5** | 69 Nutzerbewertungen | | Bedienkomfort | 4.2/5 | Auf Basis der Gesamtbewertungen | | Kundenbetreuung | 4.1/5 | Auf Basis der Gesamtbewertungen | | Preis-Leistungs-Verhältnis | 4.0/5 | Auf Basis der Gesamtbewertungen | | Funktionen | 4.1/5 | Auf Basis der Gesamtbewertungen | | Empfehlungsprozentsatz | 70% | (7/10 Weiterempfehlungsquote) | ## Über den Anbieter - **Unternehmen**: MyOperator - **Gegründet**: 2010 ## Gewerblicher Kontext - **Startpreis**: ₹ 15'000.00 - **Preismodell**: (Kostenlose Version verfügbar) (Gratis Testen) - **Zielgruppe**: Selbstständig, 2–10, 11–50, 51–200, 201–500, 501–1'000, 1'001–5'000, 5'001–10'000, 10'000+ - **Bereitstellungen und Plattformen**: Cloud, SaaS, webbasiert, Mac (Desktop), Windows (Desktop), Linux (Desktop), Chromebook (Desktop) - **Unterstützte Sprachen**: Englisch - **Verfügbare Länder**: Indien ## Funktionen - Anrufaufzeichnung - Anrufer-ID - Anrufüberwachung - Aufzeichnung - Berichterstattung / Analyse - CRM-Systeme - Call-Center-Management - Dashboard Software - IVR - Kampagnenmanagement - Kollaboration mehrerer Nutzer - Kontaktmanagement - Multi-Channel-Kommunikation - VoIP (IP-Telefonie) - Weiterleitung von Anrufen (Call Routing) ## Optionen für Kundensupport - E-Mail/Helpdesk - FAQ/Forum - Wissensdatenbank - Telefon-Support - 24/7 Live-Support - Chat ## Category - [Unified Communications Software](https://www.capterra.ch/directory/31035/unified-communications/software) ## Ähnliche Kategorien - [Unified Communications Software](https://www.capterra.ch/directory/31035/unified-communications/software) - [Telefon Software](https://www.capterra.ch/directory/30084/telephony/software) - [Call Tracking Software](https://www.capterra.ch/directory/30901/call-tracking/software) - [Call-Center Software](https://www.capterra.ch/directory/30007/call-center/software) - [Zugangssoftware](https://www.capterra.ch/directory/30097/mobility/software) ## Alternativen 1. [Ringover](https://www.capterra.ch/software/169627/ringover) — 4.7/5 (865 reviews) 2. [VoIP.ms](https://www.capterra.ch/software/203084/voip-ms) — 4.8/5 (697 reviews) 3. [Genesys Cloud CX](https://www.capterra.ch/software/21409/genesys-cloud) — 4.3/5 (262 reviews) 4. [XCALLY](https://www.capterra.ch/software/136894/xcally) — 4.8/5 (130 reviews) 5. [uContact](https://www.capterra.ch/software/115213/ucontact) — 4.5/5 (81 reviews) ## Nutzerbewertungen ### "Good Platform" — 5.0/5 > **Ramneek** | *22. Februar 2023* | Unternehmensberatung | Empfehlungsbewertung: 7.0/10 > > **Vorteile**: Easy to use, ease of configuration, easy to propagate > > **Nachteile**: sometimes it becomes confusing while editing > > It solves the problem of finding and paging the person of great interest at the time of requirement by a customer. ----- ### "Managing client and prospects calls became so easier and systematic with MyOperator" — 5.0/5 > **Vishnu** | *20. Februar 2023* | Marketing & Werbung | Empfehlungsbewertung: 9.0/10 > > **Vorteile**: Impressed with how easy it was to set up a call center with MyOperator and map all our team members on it. And loved their IVR and parrel call handling the most. > > **Nachteile**: A bit pricey compared to similar products in the market. Better quality though. > > We needed a single number to connect our entire team to handle calls from clients and prospects. With normal mobile SIM cards, it was becoming difficult. Especially handling our business calls after business hours and on weekends. We tried some call center software in the market, but out of all of the tried ones, MyOperator did stick with us. Firstly the setup was very easy and non-technical. Then we found setting up IVR very easy with their Humonid Voice and visual call flow builder. The best part is we could map all team members on one single number and set business hours to attend client calls. We have not experienced call drops since we started using MyOperator, so that's a critical factor that made us finally select MyOperator. Great value for money overall. ----- ### "Pathetic commitment level from team" — 1.0/5 > **Dr. Atul** | *13. April 2026* | Professionelles Training & Coaching | Empfehlungsbewertung: 0.0/10 > > **Vorteile**: Just their sales process, they are good sale team, after that there is no commitment at all from any of their team members > > **Nachteile**: Normal voice bot delivery shouldn't take more than couple of day, but event after 15 days of making payment, it is not active. Very poor commitment towards client. > > Very poor experience, they committed a client service manager or account manager, but even after 15 days of making payment there is such person. bot is still not delivered ----- ### "Best Virtual Number for small business" — 5.0/5 > **Shivam** | *22. Februar 2023* | Bildungsmanagement | Empfehlungsbewertung: 9.0/10 > > **Vorteile**: I like most the call recording \& IVR feature available in My Operator. Call recording helps to monitor the agent's performance and in case we miss anything we can later listen to the call again. > > **Nachteile**: I think they should have a feature to integrate with Google ads or with other ads management platforms also in their basic plan. > > I am running a tuition agency and was facing an issue that we were not able to track and keep a record of all the calls we were getting on our personal phone number. Now MyOpertor made it easy to manage and record the calls at once place and we can later listen these calls too if required. ----- ### "Best Cloud telephony solution" — 5.0/5 > **Shubham** | *18. Oktober 2018* | Informationstechnologie & -dienste | Empfehlungsbewertung: 9.0/10 > > **Vorteile**: Best part for this service is you don't need any hardware setup for this. Very user friendly application. > > **Nachteile**: Call Routing is on mobile phones. This can make the system better if we can answer the calls via web application only. > > I am using My Operator services from last three years. i am very much happy with the system \& services provided by them. ----- Seite: 1 / 4\ Weiter: [Nächste Seite](https://www.capterra.ch/software/159433/myoperator?page=2) ## Links - [Auf Capterra anzeigen](https://www.capterra.ch/software/159433/myoperator) ## Diese Seite ist in den folgenden Sprachen verfügbar | Sprache | URL | | de | | | de-AT | | | de-CH | | | en | | | en-AE | | | en-AU | | | en-CA | | | en-GB | | | en-IE | | | en-IL | | | en-IN | | | en-NZ | | | en-SG | | | en-ZA | | | es | | | es-AR | | | es-CL | | | es-CO | | | es-CR | | | es-DO | | | es-EC | | | es-MX | | | es-PA | | | es-PE | | | fr | | | fr-BE | | | fr-CA | | | fr-LU | | | it | | | nl | | | nl-BE | | | pt | | | pt-PT | | ----- ## Strukturierte Daten