--- description: Detaillierte Informationen über Broadly zu Benutzerfreundlichkeit, Funktionen, Kosten, Vor- und Nachteilen aus verifizierten Nutzer-Erfahrungen. Lies Ratings & Bewertungen und entdecke ähnliche Tools dank Capterra Schweiz. image: https://gdm-localsites-assets-gfprod.imgix.net/images/capterra/og_logo-e5a8c001ed0bd1bb922639230fcea71a.png?auto=format%2Cenhance%2Ccompress title: Broadly Kosten, Erfahrungen & Bewertungen - Capterra Schweiz 2026 --- Breadcrumb: [Startseite](/) > [Online Reputation Management Tools](/directory/30750/reputation-management/software) > [Broadly](/software/161326/broadly-reviews) # Broadly Canonical: https://www.capterra.ch/software/161326/broadly-reviews Seite: 1 / 15\ Weiter: [Nächste Seite](https://www.capterra.ch/software/161326/broadly-reviews?page=2) > Broadly ist eine Plattform zur Bewertungsgenerierung, die lokalen Unternehmen hilft, positive Online-Bewertungen zu erhalten und gleichzeitig ihre Reputation zu schützen. > > Bewertung: **4.8/5** von 336 Nutzern. Top bewertet für **Weiterempfehlungsquote**. ----- ## Übersicht ### Wer verwendet Broadly? Lokale Unternehmen. Zu den Branchen gehören: Tierpflegedienste, Automobilindustrie, geschäftliche und professionelle Dienstleistungen, Bauwesen, Zahnmedizin und Medizin, häusliche Dienstleistungen, Gesundheit und Schönheit sowie Gastgewerbe. ## Kurzstatistiken und Ratings | Metrik | Bewertung | Detail | | **Gesamt** | **4.8/5** | 336 Nutzerbewertungen | | Bedienkomfort | 4.8/5 | Auf Basis der Gesamtbewertungen | | Kundenbetreuung | 4.7/5 | Auf Basis der Gesamtbewertungen | | Preis-Leistungs-Verhältnis | 4.6/5 | Auf Basis der Gesamtbewertungen | | Funktionen | 4.7/5 | Auf Basis der Gesamtbewertungen | | Empfehlungsprozentsatz | 90% | (9/10 Weiterempfehlungsquote) | ## Über den Anbieter - **Unternehmen**: Broadly - **Region**: Oakland, USA ## Gewerblicher Kontext - **Startpreis**: $ 249.00 - **Preismodell**: (Kostenlose Version verfügbar) (Gratis Testen) - **Zielgruppe**: 2–10, 11–50, 51–200, 201–500 - **Bereitstellungen und Plattformen**: Cloud, SaaS, webbasiert, Android (mobil), iPhone (mobil), iPad (mobil) - **Unterstützte Sprachen**: Englisch - **Verfügbare Länder**: Vereinigte Staaten ## Funktionen - Befragungs-/Umfragemanagement - Berichterstattung / Analyse - Berichterstattung und Statistik - CRM-Systeme - Dashboard Software - E-Mail-Management - Echtzeit-Chat für Kunden - Feedback-Management - Kampagnenmanagement - Kundenhistorie - Kundenspezifisches Branding - Mobile Zahlungen - Multi-Channel-Kommunikation - Multichannel-Datenerfassung - Negatives Feedback Management - Nutzerbewertungs-Anfrage - Nutzerbewertungs-Notifikation - Reaktions-Management - SEO-Management - SMS-Nachrichtenversand - Sentiment-Analyse - Teilen in sozialen Medien - Third-Party Integrations - Trend-Analysen - Umfragen & Feedback - Verfolgung von Interaktionen - Überprüfung bewerten ## Integrationen (5 insgesamt) - Constant Contact - Mailchimp - QuickBooks Online Advanced - Shopify - Zapier ## Optionen für Kundensupport - E-Mail/Helpdesk - Wissensdatenbank - Telefon-Support ## Category - [Online Reputation Management Tools](https://www.capterra.ch/directory/30750/reputation-management/software) ## Ähnliche Kategorien - [Online Reputation Management Tools](https://www.capterra.ch/directory/30750/reputation-management/software) - [Kundenzufriedenheit Software](https://www.capterra.ch/directory/30541/customer-satisfaction/software) - [Review Management Software](https://www.capterra.ch/directory/31024/review-management/software) - [Zahlungsabwicklung Software](https://www.capterra.ch/directory/30232/payment-processing/software) - [CCM-Software](https://www.capterra.ch/directory/31002/customer-communications-management/software) ## Alternativen 1. [SurveyMonkey](https://www.capterra.ch/software/32728/surveymonkey) — 4.6/5 (10427 reviews) 2. [Trustpilot](https://www.capterra.ch/software/169618/trustpilot) — 4.5/5 (1202 reviews) 3. [LiveAgent](https://www.capterra.ch/software/102188/liveagent) — 4.7/5 (1753 reviews) 4. [Weave](https://www.capterra.ch/software/141842/weave) — 4.3/5 (668 reviews) 5. [Jotform](https://www.capterra.ch/software/158456/jotform-4-0) — 4.7/5 (2795 reviews) ## Nutzerbewertungen ### "Great for driving reviews\!" — 4.0/5 > **Jackie** | *25. Oktober 2022* | Landwirtschaft | Empfehlungsbewertung: 8.0/10 > > **Vorteile**: The ease it provides the customer to leave us a good review - and the way it "redirects" an occasional negative experience so that we can address it. > > **Nachteile**: The delivery of the website "chat bot" messages, the website "Contact Us" form or email via the website, and "text messages" that come from I dont know where - all coming in via the Broadly app. > > Overall very good. They are responsive to problems when I have one and (try to) work with my business software management program on integration glitches. ----- ### "Broadly Review Services" — 5.0/5 > **Shawna** | *25. Oktober 2022* | Rechtsberatung | Empfehlungsbewertung: 10.0/10 > > **Vorteile**: I like that this software can automatically send out the review requests and catch negative experiences, so they can be handled behind the scenes. I like most that we can use the software to text with out clients, and have multiple ways of communicating. I like that we can get google leads with the broadly app, so people can message us directly and help gain business. > > **Nachteile**: We chose to turn the live chat off of our website, for it slowed down our website speed. Also, when clients send pictures back to us in the text message they turn out very very blurry I wish they would come back clear. I wish we were able to hold templates in the app to just add onto chats, for we will use the service to remind clients about appointments, or hearings, etc. It would be easier to be able to save templates. > > Our experience with Broadly has been very well. We've obtained so many reviews to our business' that are positive. We're been able to have more direct communication with our clients via text. ----- ### "They will not cancel my account" — 1.0/5 > **pat** | *17. Mai 2025* | Eventservice | Empfehlungsbewertung: 0.0/10 > > **Vorteile**: They would never call me back about my account just kept trying to take money on my credit card. > > **Nachteile**: I finally cancelled for them to CONTINUE trying to charge my card again as of today. > > Horrible experience. I ask them to call me - no call- finally after I have tried cancelling for the 10th time they call me.. I tell her PLEASE Cancel my account then they tried taking money out again today. ----- ### "The best thing you could ever do for your business" — 5.0/5 > **Brad** | *31. Oktober 2022* | Einzel- & Familiendienstleistungen | Empfehlungsbewertung: 10.0/10 > > **Vorteile**: The Broadly software makes customer experience management and review generation surprisingly easy. I challenge every new employee on their first day at my company to try and leave us a review and more than 80% of my employees simply can't do it without help. Broadly has made leaving a review incredibly easy while also creating a 1 stop shop for managing all of our interactive social media platforms. > > **Nachteile**: Using the software for multiple entities can be a bit frustrating at first, but Broadly has improved their app leaps and bounds already, and I know there is even more ease of use to come\! ----- ### "Great Product and Service" — 5.0/5 > **Carol** | *1. November 2022* | Gesundheit, Wellness & Fitness | Empfehlungsbewertung: 9.0/10 > > **Vorteile**: We have been using Broadly and we love the way we get our office reviews. It is simple, clear and is well set up. Our patients get the requests and a few reminders (the perfect amount not to few and not to many) and we gain insight into how we are doing. I also love the fact that we can get reviews on several platforms. > > **Nachteile**: What we like least is the fact that it is only for reviews. It is not a reminder system for the patients that they have upcoming appointments. It also would be nice if it would integrate to Eaglesoft and let the patient schedule their appointments on our open spaces. ----- Seite: 1 / 15\ Weiter: [Nächste Seite](https://www.capterra.ch/software/161326/broadly-reviews?page=2) ## Links - [Auf Capterra anzeigen](https://www.capterra.ch/software/161326/broadly-reviews) ## Diese Seite ist in den folgenden Sprachen verfügbar | Sprache | URL | | de | | | de-AT | | | de-CH | | | en | | | en-AE | | | en-AU | | | en-CA | | | en-GB | | | en-IE | | | en-IL | | | en-IN | | | en-NZ | | | en-SG | | | en-ZA | | | es | | | es-AR | | | es-CL | | | es-CO | | | es-CR | | | es-DO | | | es-EC | | | es-MX | | | es-PA | | | es-PE | | | fr | | | fr-BE | | | fr-CA | | | fr-LU | | | it | | | nl | | | nl-BE | | | pt | | | pt-PT | | ----- ## Strukturierte Daten