--- description: Detaillierte Informationen über RedmineUP zu Benutzerfreundlichkeit, Funktionen, Kosten, Vor- und Nachteilen aus verifizierten Nutzer-Erfahrungen. Lies Ratings & Bewertungen und entdecke ähnliche Tools dank Capterra Schweiz. image: https://gdm-localsites-assets-gfprod.imgix.net/images/capterra/og_logo-e5a8c001ed0bd1bb922639230fcea71a.png?auto=format%2Cenhance%2Ccompress title: RedmineUP Kosten, Erfahrungen & Bewertungen - Capterra Schweiz 2026 --- Breadcrumb: [Startseite](/) > [Projektmanagement Tools](/directory/30002/project-management/software) > [RedmineUP](/software/164588/helpdesk) # RedmineUP Canonical: https://www.capterra.ch/software/164588/helpdesk Seite: 1 / 2\ Weiter: [Nächste Seite](https://www.capterra.ch/software/164588/helpdesk?page=2) > Cloudbasiertes Projektmanagement-Tool, das CRM, Helpdesk, Abrechnung und mehr umfasst. Keine Installationskosten. Kostenlose Einrichtung. Kostenlos testen. > > Bewertung: **4.4/5** von 18 Nutzern. Top bewertet für **Weiterempfehlungsquote**. ----- ## Übersicht ### Wer verwendet RedmineUP? RedmineUP ist perfekt für IT-Teams und Unternehmen: z. B. Entwicklungsstudios, Hosting, Webagenturen sowie Unternehmen, die nach einer Komplettlösung suchen, um mehrere Prozesse mit nur einem Tool zu bewältigen. ## Kurzstatistiken und Ratings | Metrik | Bewertung | Detail | | **Gesamt** | **4.4/5** | 18 Nutzerbewertungen | | Bedienkomfort | 4.3/5 | Auf Basis der Gesamtbewertungen | | Kundenbetreuung | 4.3/5 | Auf Basis der Gesamtbewertungen | | Preis-Leistungs-Verhältnis | 4.7/5 | Auf Basis der Gesamtbewertungen | | Funktionen | 4.0/5 | Auf Basis der Gesamtbewertungen | | Empfehlungsprozentsatz | 80% | (8/10 Weiterempfehlungsquote) | ## Über den Anbieter - **Unternehmen**: RedmineUP - **Gegründet**: 2010 ## Gewerblicher Kontext - **Startpreis**: $ 83.00 - **Preismodell**: (Gratis Testen) - **Zielgruppe**: 2–10, 11–50, 51–200, 201–500, 501–1'000, 1'001–5'000, 5'001–10'000, 10'000+ - **Bereitstellungen und Plattformen**: Cloud, SaaS, webbasiert - **Unterstützte Sprachen**: Arabisch, Chinesisch, Deutsch, Dänisch, Englisch, Finnisch, Französisch, Irisch, Italienisch, Japanisch, Koreanisch, Niederländisch, Norwegisch, Polnisch, Portugiesisch, Russisch, Schwedisch, Spanisch, Thailändisch, Tschechisch, Türkisch, Ukrainisch, Ungarisch - **Verfügbare Länder**: Armenien, Australien, Brasilien, China, Deutschland, Indien, Japan, Kanada, Mexiko, Russland, Vereinigte Staaten, Vereinigtes Königreich ## Funktionen - Abrechnung & Rechnungsstellung - Aufgabenmanagement - Berichterstattung / Projektverfolgung - Budgetmanagement - Dokumentenmanagement - Filesharing - Gantt-/Zeitstrahlansicht - Kalenderverwaltung - Meilensteinverfolgung - Portfoliomanagement - Priorisierung - Problemmanagement - Projekt-Nachverfolgung - Projektplanung/Terminierung - Ressourcenmanagement - Rückstand-Management - Statusverfolgung - Werkzeuge zur Zusammenarbeit - Workflow-Management - Zeit & Kosten Verfolgung ## Optionen für Kundensupport - E-Mail/Helpdesk - FAQ/Forum - Wissensdatenbank - Telefon-Support - Chat ## Category - [Projektmanagement Tools](https://www.capterra.ch/directory/30002/project-management/software) ## Ähnliche Kategorien - [Projektmanagement Tools](https://www.capterra.ch/directory/30002/project-management/software) - [IT-Projektmanagement Software](https://www.capterra.ch/directory/30952/it-project-management/software) - [Agiles Projektmanagement Tools](https://www.capterra.ch/directory/31556/agile-project-management-tools/software) ## Alternativen 1. [Jira](https://www.capterra.ch/software/19319/jira) — 4.4/5 (15336 reviews) 2. [monday.com](https://www.capterra.ch/software/147657/monday-com) — 4.6/5 (5738 reviews) 3. [Clockify](https://www.capterra.ch/software/169607/clockify) — 4.8/5 (9239 reviews) 4. [Asana](https://www.capterra.ch/software/120550/asana-pm) — 4.5/5 (13555 reviews) 5. [Trello](https://www.capterra.ch/software/1010321/trello) — 4.5/5 (23506 reviews) ## Nutzerbewertungen ### "Quality plugins that make software design/development and support easier" — 5.0/5 > **Louis** | *8. Januar 2018* | Empfehlungsbewertung: 10.0/10 > > **Vorteile**: Their plugins are easy to initially install and update, while providing advanced features unavailable in the Redmine Core. We have saved countless hours and improved the quality of our software releases by implementing these plugins. They help us stay organized and provide complete transparency to our team, all in one system. We have reduced the number of systems we use from 4+ down to 2. Combining project management, feature wishlists, version control tracking, time logs, and client support in one place. > > **Nachteile**: Updates (new features) to plugins could come more frequently. Would like to see more improvements made based upon client requests. ----- ### "Good Experience with very few flaw. Software is solid." — 4.0/5 > **Nicola** | *11. Januar 2018* | Informationstechnologie & -dienste | Empfehlungsbewertung: 9.0/10 > > **Vorteile**: - is a standard de facto - is base on a solid open source project that has more than 10 years of success - big community behind, you can find a thousand of developer able to help you - RedmineUP team has long experience and rich customization over the redmine core (CRM and Helpdesk over the all) - Redmine core lack of Customer Entity -\> RedmineUP added Customer Entity deep inside, the changed a good issue tracker in a more than good CRM (sales is ok, but helpdesk is the best) > > **Nachteile**: - power comes at a cost: you need to learn something, effort is needed. - ruby is not C\# - if it's important for you: lacks of print and reporting (i mean ready to use print/report, i know there are reports inside but they are a sort of POC o Marketing stuff) > > Full automation of support ticket management. No more post-it, notes, or calls. Every ticket is tracked and processed in the correct workflow. ----- ### "RedmineUP review" — 3.0/5 > **Andrzej** | *24. Oktober 2019* | Informationstechnologie & -dienste | Empfehlungsbewertung: 7.0/10 > > **Vorteile**: It has all basic functionalities we need to manage our projects. It is simple to learn and use. It is SaaS, so we do not need to worry about maintenance. > > **Nachteile**: No way of enforcing user input on status changes. For instance, we have custom field Resolution that needs to be filled when a ticket is closed. We cannot create custom reports. The ones provided do not serve our needs. No way to define custom queries based on status changes. No way to define custom queries based on parent tickets properties. Financial modules do not have bulk edits. This is very painful and the reason why we are looking for alternatives. Financial modules are also very buggy, e.g. exports do not contain all available fields, localization errors (we use Polish). > > RedmineUP Cloud fulfills our basic needs. Due to shortcomings described in Cons, we end up exporting query results, importing them into spreadsheets and doing a lot of monitoring and reporting there. ----- ### "Very useful Redmine add-ons, simple and powerful" — 4.0/5 > **Valery** | *19. Juni 2018* > > **Vorteile**: I'm using some RedmineUP plugins for last 3 years (Agile and Check-list). Both are easy to set up and use, very useful in the development process, good value for its price. Good technical support, minimum errors. Can recommend both plugins for development teams for the task prioritizing, daily planning and more detailed task descriptions. > > **Nachteile**: There are none at all :) I think both used plugins are well designed and coded, and both of them solves exact problems in development process - task templates and details, agile process of development and planning. ----- ### "Easy, functional helpdesk solution with great price/value ratio" — 5.0/5 > **Grzegorz** | *27. Juni 2017* | Internet | Empfehlungsbewertung: 10.0/10 > > **Vorteile**: Ticket management with flexible permission for different team roles. Useful automation functions - autoresponders, canned messages, allows a use of macros. Shows client data including recent tickets, projects where the client is involved into and else. Way cheaper than JIRA. > > **Nachteile**: Only one - in self-hosted requires Redmine installed in order to be used. This is not a standalone application. > > We process ticket faster, and no single inquiry/message gets lost. Plus it gives great SLA reports and agent ratings. ----- Seite: 1 / 2\ Weiter: [Nächste Seite](https://www.capterra.ch/software/164588/helpdesk?page=2) ## Links - [Auf Capterra anzeigen](https://www.capterra.ch/software/164588/helpdesk) ## Diese Seite ist in den folgenden Sprachen verfügbar | Sprache | URL | | de | | | de-AT | | | de-CH | | | en | | | en-AE | | | en-AU | | | en-CA | | | en-GB | | | en-IE | | | en-IL | | | en-IN | | | en-NZ | | | en-SG | | | en-ZA | | | es | | | es-AR | | | es-CL | | | es-CO | | | es-CR | | | es-DO | | | es-EC | | | es-MX | | | es-PA | | | es-PE | | | fr | | | fr-BE | | | fr-CA | | | fr-LU | | | it | | | ja | | | nl | | | nl-BE | | | pt | | | pt-PT | | | sv | | ----- ## Strukturierte Daten