--- description: Detaillierte Informationen über Mend zu Benutzerfreundlichkeit, Funktionen, Kosten, Vor- und Nachteilen aus verifizierten Nutzer-Erfahrungen. Lies Ratings & Bewertungen und entdecke ähnliche Tools dank Capterra Schweiz. image: https://gdm-localsites-assets-gfprod.imgix.net/images/capterra/og_logo-e5a8c001ed0bd1bb922639230fcea71a.png?auto=format%2Cenhance%2Ccompress title: Mend Kosten, Erfahrungen & Bewertungen - Capterra Schweiz 2026 --- Breadcrumb: [Startseite](/) > [Telemedizin Software](/directory/30949/telemedicine/software) > [Mend](/software/165634/mend-app) # Mend Canonical: https://www.capterra.ch/software/165634/mend-app Seite: 1 / 38\ Weiter: [Nächste Seite](https://www.capterra.ch/software/165634/mend-app?page=2) > Nichterscheinen von Teilnehmern im einstelligen Prozentbereich: Telemedizin, Terminerinnerungen, Selbstterminierung von Patienten und digitale Formulare. Von Kunden als die Nr. 1 bewertet\! > > Bewertung: **4.6/5** von 920 Nutzern. Top bewertet für **Weiterempfehlungsquote**. ----- ## Übersicht ### Wer verwendet Mend? Privatpraxen, Gesundheitssysteme, Kostenträger, Apotheken und Pharmaunternehmen. ## Kurzstatistiken und Ratings | Metrik | Bewertung | Detail | | **Gesamt** | **4.6/5** | 920 Nutzerbewertungen | | Bedienkomfort | 4.6/5 | Auf Basis der Gesamtbewertungen | | Kundenbetreuung | 4.6/5 | Auf Basis der Gesamtbewertungen | | Preis-Leistungs-Verhältnis | 4.5/5 | Auf Basis der Gesamtbewertungen | | Funktionen | 4.5/5 | Auf Basis der Gesamtbewertungen | | Empfehlungsprozentsatz | 80% | (8/10 Weiterempfehlungsquote) | ## Über den Anbieter - **Unternehmen**: Mend VIP - **Region**: Orlando, USA - **Gegründet**: 2014 ## Gewerblicher Kontext - **Zielgruppe**: Selbstständig, 2–10, 11–50, 51–200, 201–500, 501–1'000, 1'001–5'000, 5'001–10'000, 10'000+ - **Bereitstellungen und Plattformen**: Cloud, SaaS, webbasiert, Android (mobil), iPhone (mobil), iPad (mobil) - **Unterstützte Sprachen**: Arabisch, Baskisch, Bulgarisch, Chinesisch, Chinesisch (traditionell), Deutsch, Dänisch, Englisch, Estnisch, Finnisch, Französisch, Galicisch, Griechisch, Hebräisch, Hindi, Indonesisch, Irisch, Isländisch, Italienisch, Japanisch, Kasachisch, Katalanisch, Koreanisch, Kroatisch, Lettisch, Litauisch, Malaiisch, Niederländisch, Norwegisch, Polnisch, Portugiesisch, Portugiesisch, Portugiesisch, Rumänisch, Russisch, Schwedisch, Serbisch, Serbisch, Slowakisch, Slowenisch, Spanisch, Thailändisch, Tschechisch, Türkisch, Ukrainisch, Ungarisch, Vietnamesisch - **Verfügbare Länder**: Amerikanische Jungferninseln, Puerto Rico, Vereinigte Staaten ## Funktionen - Abrechnung & Rechnungsstellung - Anfangsbeurteilung - Anpassbare Formulare - Anruferinnerungen - Automatisierte Terminplanung - Behandlungsplanung - Berichterstattung / Analyse - Berichterstattung und Statistik - Confirmations/Reminders - Diagramm-Erstellung - Dokumentenmanagement - EMR / EHR - Email Reminders - Erinnerungen - Fragebögen für Patienten - Für medizinische Zwecke - HIPAA konform - Kalenderverwaltung - Kundendatenbank - Laborergebnisse - Medizinische Abrechnung - Mehrere Standorte - Mehrfach-Anbieter-Praxis - Mobiler Zugriff - Online-Zahlungen - Online-Zeitplanung - Onlineformulare - Patienten-Aufnahme - Patientenportal - Patientenweiterbildung - Pflegeplan-Management - Prescription Renewal - Remote Treatment Planning - SMS-Nachrichtenversand - Self-Service Portal - Sicheres Versenden von Nachrichten - Telemedizin - Terminplanung - Terminverwaltung - Therapy Notes - Third-Party Integrations - Umschuldung - Verwaltung von Patientenakten - Videokonferenzen - Webseitenintegration - Wiederkehrende Termine - Zahlungsabwicklung - Zugriff auf Krankenberichte - Übungs-Management ## Optionen für Kundensupport - E-Mail/Helpdesk - FAQ/Forum - Wissensdatenbank - Telefon-Support - 24/7 Live-Support - Chat ## Category - [Telemedizin Software](https://www.capterra.ch/directory/30949/telemedicine/software) ## Ähnliche Kategorien - [Telemedizin Software](https://www.capterra.ch/directory/30949/telemedicine/software) - [Patientenbindung Software](https://www.capterra.ch/directory/31085/patient-engagement/software) - [Terminplaner Software](https://www.capterra.ch/directory/30757/appointment-scheduling/software) - [Patientenportale](https://www.capterra.ch/directory/30857/patient-portal/software) - [Terminerinnerung Software](https://www.capterra.ch/directory/30997/appointment-reminder/software) ## Alternativen 1. [Doxy.me](https://www.capterra.ch/software/158461/doxy-me) — 4.6/5 (1224 reviews) 2. [Tebra](https://www.capterra.ch/software/129169/tebra) — 3.9/5 (1360 reviews) 3. [athenaOne](https://www.capterra.ch/software/98735/athenaone) — 3.8/5 (907 reviews) 4. [Qualifacts Insync](https://www.capterra.ch/software/144484/insync-emr) — 4.5/5 (391 reviews) 5. [NextGen Office](https://www.capterra.ch/software/31268/nextgen-ambulatory-ehr) — 4.0/5 (1279 reviews) ## Nutzerbewertungen ### "First time using this" — 5.0/5 > **Jose J** | *15. März 2024* | Essen & Trinken | Empfehlungsbewertung: 7.0/10 > > **Vorteile**: I like that it was easy to use, I got text and email links for a video call so I got options to use > > **Nachteile**: Its a very bright display I dont know If a "dark mode" is available but it would help > > So far I have a positive experience but I havent used it at all ----- ### "Grateful 🙏🏻" — 5.0/5 > **J. Emily** | *6. November 2024* | Psychische Gesundheitsfürsorge | Empfehlungsbewertung: 10.0/10 > > **Vorteile**: That, when I am my most depressed and least able to get out of bed but in MOST need of seeing my therapist, Mend allows me to do that therapy from my bed. I am incredibly grateful. > > **Nachteile**: The slightly more noticeable (than in other video calling software) lag in transference of sound which, especially in group settings, causes a lot of unnecessary talking-over-each-other > > Overall very positive. So glad someone figured out a way to make this type of technology be HIPAA compliant. ----- ### "Reoccurring Issues that Never Get Addressed" — 2.0/5 > **Rannon** | *29. September 2020* | Psychische Gesundheitsfürsorge | Empfehlungsbewertung: 1.0/10 > > **Vorteile**: The ease of use and certain functionalities are nice, however they don't always work such as the share your screen function is very hit or miss. > > **Nachteile**: Since we have started on this venture with your organization I constantly hear negative feedback from my clinical staff of 10 providers that client's get dropped from their group, client's can't login due to the email never getting sent out, and my providers getting removed from the group. It appears that anytime the group size is over 8-10 individuals present the platform implodes and becomes very shaky from a performance standpoint. All of my providers have 14-16 clients each group, so every group gets impacted by this. It's not just one of them. I worry about how long this is going to go on for un-addressed. I hold a staffing every week with my providers and it's the first thing they ask about, "when is Mend going to fix this?" They use the tech support line when they have the time to do it, but usually they have found the feedback is never helpful. My providers are very frustrated and I am quite frankly tired of hearing about it. Please, I beg you look into upgrading your servers, software, or whatever you think would fix this issue. It has gone on far too long. It's a running joke about your service with our client's and it's affecting the way people want to engage in virtual care with us. > > Unresponsive and overall bad tech. I would not recommend your service to others in behavioral health. I wish so badly we would switch to Zoom or WebEx. I have been begging our director about this since this has all started 6 months ago. I gave your organization grace and was patient due to all that has been going on, but you have made some steep promises that you could handle this. I don't see you stepping up to the plate to address something so basic around reliability that has me rather upset. ----- ### "Love Mend Telehealth Communication\!" — 5.0/5 > **John** | *22. Januar 2025* | Krankenhausversorgung & Gesundheitswesen | Empfehlungsbewertung: 10.0/10 > > **Vorteile**: Excellent form of communication that is very convenient for someone like myself who is limited by disabilities, modes of transport, and financial resources, especially in senior years. > > **Nachteile**: The viewing screen doesn’t expand to a full screen dimension. > > I’ve used it for years, and it’s been consistently excellent\! ----- ### "Top Tier Care" — 5.0/5 > **Arva** | *6. Februar 2025* | Gesundheit, Wellness & Fitness | Empfehlungsbewertung: 7.0/10 > > **Vorteile**: I felt the care come through the phone. I felt that the Doctor really genuinely cared for my Wellness. > > **Nachteile**: Simply, that it was over the phone. I’m I’ve never done virtual care and much prefer person to person…but in this case it was a great experience. > > It was a great first time experience. The Doctor provided Stellar care. It felt like we built a rapport over the phone. If I had an opportunity to have her as my Doctor I feel like my care would be in great hands. ----- Seite: 1 / 38\ Weiter: [Nächste Seite](https://www.capterra.ch/software/165634/mend-app?page=2) ## Links - [Auf Capterra anzeigen](https://www.capterra.ch/software/165634/mend-app) ## Diese Seite ist in den folgenden Sprachen verfügbar | Sprache | URL | | de | | | de-AT | | | de-CH | | | en | | | en-AE | | | en-AU | | | en-CA | | | en-GB | | | en-IE | | | en-IL | | | en-IN | | | en-NZ | | | en-SG | | | en-ZA | | | es | | | es-AR | | | es-CL | | | es-CO | | | es-CR | | | es-DO | | | es-EC | | | es-MX | | | es-PA | | | es-PE | | | fr | | | fr-BE | | | fr-CA | | | fr-LU | | | it | | | nl | | | nl-BE | | | pt | | | pt-PT | | ----- ## Strukturierte Daten